1

OPERATIONAL MANAGEMENT

PRESENTED BY-

HARISHANANDA KP

2

INTRODUCTION

DEFINITION: Operation management is an area of management

concerned with overseeing, designing and controlling the process of production and redesigning business operations in the production of goods and services.

ESSENTIAL FUNCTIONS-Marketing Production / OperationFinance / Accounting

3

WHY TO STUDY OPERATIONAL MANAGEMENT ?

Operation management is one of the 3 major functions of any organisation.

1. People organisation for productive enterprises.2. Production of goods and services.3. To know the role of operational manager.

4

ISSUES RELATED TO OPERATION MANAGEMENTI. Medical treatment cost.II. Design of management of health care.III. Payment and incentive schemes.IV. Clinical diagnosis and decision making.V. Regional planning and networking modelling.VI. Issues of health information system.

5

PRODUCTION & OPERATION MANAGEMENTDEFINITION: It’s the process which combines and transforming various resources used in the production & operation system of the organisation.

Therefore it’s a part of an organisation & its quality based.

PRODUCTION MANAGEMENT: The set of inter related management activities which are involved in manufacturing certain products.

OPERATING MANAGEMENT: The concept of manufacturing products is extended to services.

6

PRODUCTION & OPERATIONSENVIRONMENT

1.CUSTOMER 2.GOVERNMENT REGULATION 3.COMPETITORS 4.TECHNOLOGY 5.SUPPLIERS 6.ECONOMY

INPUTS1.CAPITALS

2.EQUIPMENT3.FACIITIES

4.SUPPLIERS5.LABOR

6.KNOWLEDGE7.TIME

TRANSFORMATION SYSTEM

1.ALTERATION2.TRANSPORTATION

3.STORAGE4.INSPECTION

OUTPUTFACILITATING

GOODSSERVICES

MONITORING & CONTROLACTION

DATA ACTION DATA

DATA

7

THANK YOU. . .