operational terms: annex h - process diagrams for part h
TRANSCRIPT
Wholesale Retail Code Annex H Page 1 of 17 Version 2.0
Operational Terms:
Annex H - Process diagrams for part H (Allowances, assessment requests and applications)
Wholesale Retail Code Annex H Page 2 of 17 Version 2.0
Change History
Version Number
Date of Issue Reason for Change
Change Control Reference
Sections Affected
V2.0 13 November 2020
Vacancy Incentive Scheme
CPW083 Process H7
Wholesale Retail Code Annex H Page 3 of 17 Version 2.0
Wholesale Retail Code Annex H Page 4 of 17 Version 2.0
Wholesale Retail Code Annex H Page 5 of 17 Version 2.0
Wholesale Retail Code Annex H Page 6 of 17 Version 2.0
Wholesale Retail Code Annex H Page 7 of 17 Version 2.0
Wholesale Retail Code Annex H Page 8 of 17 Version 2.0
Wholesale Retail Code Annex H Page 9 of 17 Version 2.0
Wholesale Retail Code Annex H Page 10 of 17 Version 2.0
Wholesale Retail Code Annex H Page 11 of 17 Version 2.0
Wholesale Retail Code Annex H Page 12 of 17 Version 2.0
Wholesale Retail Code Annex H Page 13 of 17 Version 2.0
Wholesale Retail Code Annex H Page 14 of 17 Version 2.0
Process H6 – Application for payment of Gap Site incentive payment [NOT IN USE]
Wholesale Retail Code Annex H Page 15 of 17 Version 2.0
RetailerStep/Time Wholesaler
Process H7 – Application for Vacancy Incentive Scheme Payment
Step 1
Step 2
(b) Within 5BD of receipt from MO of change in occupancy status or
rejected H/06 as per (c)
A. Where the applying Retailer is registered for the Vacant Premises
Contacts Customer to inform them; they will be billed as a Non-Household
Customer, the applying Retailer will be serving it, and the Non-Household
Customer may change to a Retailer of its
choice.
Submits form H/06 to the awarding Wholesaler requesting Vacancy Incentive
Scheme payment
a
b
NotifiedForm H/06
Step 3
Accept/reject form H/06
c
Reject(c) Within 5BD of receipt
of H/06
Step 4
Confirms acceptance with Retailer and makes payment in
line with invoicing calendar
Accept
d
(d) Within 5BD of receipt of form
Notified
Step 5
Challenges Vacancy Incentive Scheme Payment received
End
No
e
Upholds Retailer s challange
Yes
Makes further payment due to Retailer
Yes
No
f
g
(e) Within 10BD of receipt of payment
(f) Within 10BD of receipt of challenge from
Retailer
Wholesale Retail Code Annex H Page 16 of 17 Version 2.0
Applying RetailerStep/Time Wholesaler Registered Retailer
Process H7 – Application for Vacancy Incentive Scheme Payment [Steps 1 to 4]
B. Where the applying Retailer is not registered for the Vacant Premises
Step 1
Step 2
Submits application via H/06
a
b
Accept/reject form H/06(b) Within 10BD of
receipt of form
Notified Reject
Notified
End
H/06 Rejected
Step 3 Follows step 4, step 5 or step 6?
c
Does not follow Step
4, 5 or 6
follows Step 4, 5
or 6
Yes
No
d
e
(c) Within 20BD after receipt of
application
Raises challenge as per Vacancy
Incentive Scheme Guidance?
Step 4 Updates SPID to occupied, contacts
Customer to inform that they are a NHH
Customer, and can choose their Retailer
g
Confirm date of occupation/
revise in CMOS
Step 5 Step 6
h
End
Notified
Step 8
f
Accept
Wholesale Retail Code Annex H Page 17 of 17 Version 2.0
Applying RetailerStep/Time Wholesaler Registered Retailer
Process H7 – Application for Vacancy Incentive Scheme Payment [Steps 5 to 8]
B. Where the applying Retailer is not registered for the Vacant Premises
Step 5
Step 6
Submits C/03 if premises should be deregistered
Step 3
Accept/Reject request
Form C/03
i
j
Either change SPID to occupied (as per step
4), or reject application (as per
step 6)
Reject
k
Notified
(l) Within 5BD of form C/03 rejection
Rejects application if premises is correctly
flagged as vacantNotified
l
Step 7
Step 8
Either contest rejection or withdraw
applicationNotified Notified
Completes above (m)?
m
n
Application withdrawn
No
o
(n) Within 10BD of application rejection as
per step 5 or step 6
Contests in accordance with
Vacancy Incentive Scheme Guidance
Yes
End
p
Makes payment where change from vacant to
occupied occursNotified
q
(r) Within 20BD
End
Step 4
Notified
Step 4
Notifies Applying Retailer
Accept
r