November 15, 2016

Operations Delivering Business Value

Dave MangotDirector of Operations, SolarWinds Cloud companies@davemangot

November 15, 2016

November 15, 2016

November 15, 2016

ABOUT ME

• 20+ years in systems engineering, have led DevOps transformations at multiple companies

• Big companies: Cable & Wireless, Salesforce, SolarWinds• Small Companies: Terracotta, Tagged, Librato• International DevOps contributor • Author, “Mastering DevOps” (Packt Publishing)

November 15, 2016

About Librato

• Acquired by SolarWinds, 2015• Software as a Service• Metrics and Monitoring• Service hundreds of thousands of requests/sec• 95%+ write traffic• Down to 1 sec resolution

November 15, 2016

Security Vulnerability

5/9/16

November 15, 2016

Security Vulnerability

“I, for one, welcome our new robot overlords”

November 15, 2016

Why are we here?

November 15, 2016

Focus

2 THINGS

November 15, 2016

Availability

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Velocity

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Service Delivery

Strategic(DevOps)

Tactical(Operations)

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Rapid Delivery of Software

● Organization moving fast

● Outpace competition

● Culture of Experimentation

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Data Driven

If we have data, let’s look at data. If all we have are opinions, let’s go with mine.” - Jim Barksdale

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Provide a Platform

● Self service

● Developers go fast

● Less errors

● Lower MTTR

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Platform Pillars

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Terraform Global Lock

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Cassandra Migration

Classic/Instance: $519 * 33 = $17127

VPC/EBS: $610 * 18 = $10980

45% cost reduction

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Trouble in Paradise

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Finding the Needle

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New Cassandra Cluster

November 15, 2016© 2016 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

You Wrote it You Run It

5/9/16

● → Availability is everyone’s responsibility

● Culture of ownership/experimentation

● High code quality

● Alignment between teams

November 15, 2016

Datacenter Migration

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New business opportunity

By Daein Ballard CC-BY-SA-3.0 (http://creativecommons.org/licenses/by-sa/3.0/)], via Wikimedia Commons

Impossible → Months → Hours → Minutes

November 15, 2016

Takeaways

Availability Velocity

● Rapid delivery of software● Data Driven● Provide a Platform● You wrote it, You Run It● Availability is Everyone’s Responsibility

November 15, 2016

Thanks!

@davemangothttps://alldaydevops.slack.com/