operations managment project proposal
TRANSCRIPT
-
7/23/2019 Operations Managment Project Proposal
1/35
:
HMNox Kmxxjam
Jxxj`jk+N+J`bd}k*
Qbxcbla rn} imxu ymajyex nl ucm aymju x}hhmxx n}y hnkpjlr jle nl
qny`eqbem ymhnalbubnl fny cbx anne jle z}j`bur pyne}hux Qm jym ajblbla knym
jle knym h}xunkmyx ir hnlubl}n}x`r bkpynvbla ucm z}j`bur nf n}y pyne}hux jle
kjblujblbla imxu z}j`bur hnluyn` xrxumk Fny ucbx B qm`hnkm j`` nf n}y mkp`nrmmx
qnydbla bl jle n}uxbem ucm nyajlbwjubnl
N}y pybkjyr anj` bx un pynvbem x}pmybny xmyvbhmx un n}y h}xunkmyx jle
f}``r anbla ucyn}ac bllnvjubvm bemjx N}y jbk bx un pynvbem anne fnne, anne `bfm un
n}y h}xunkmy Bllnvjubnl bx ucm kjbl xuymlauc nf n}y hnkpjlr ir qcbhc qm jym
hnlubl}n}x`r bkpynvbla n}y xujlejyex Qm jym fnh}xbla knym emmp`r nl
h}xunkmy emkjleme pyne}hux ucjux qcr qm jym knym x}hhmxxf}`,
B jk vmyr k}hc p`mjxme nl ucm pmyfnykjlhm nf n}y ymxmjyhc jle
emvm`npkmlu empjyukmlu qcbhc mlji`mx }x un z}bhd`r `j}lhc n}y pyne}hux
_myfnykjlhm nf n}y ymxmjyhc empjyukmlu bx k}hc knym imuumy ucml j`` nucmy
hnkpmubuny hnkpjlbmx Qm jym ji`m un `j}lhc kjlr lmq pyne}hux e}m un bux anne
pmyfnykjlhm
Kjbl`r fnh}xbla nl n}y vbxbnl qm qjlu un im hymjubvm nyajlbwjubnl qbuc
aymju vj`}mx jle ub`` lnq qm cjvm jhcbmvme ucju xujlejye Mkp`nrmmx nf ucm
nyajlbwjubnl jym n}y xuymlauc jle qm cjvm un }ub`bwm ucju xuymlauc B qb`` qm`hnkm
mvmyr pmyxnl nf ucju hnkpjlr qbuc hymjubvm xdb``x qcbhc hjl abvm knym imuumy
bemjx jle mshmme bux bllnvjubvm xdb``x B qb`` qm`hnkm mvmyr nlm qbuc bllnvjubvm
jle xdb``f}` pmyxnlx un im pjyu nf ucju aymju hnkpjlr
Imxu `}hd fny ucm f}u}ym*
KY, JJKBY YJWJ
#_YMXBEMLU & HCBMF MSMH]UBVM NFFBHMY"
-
7/23/2019 Operations Managment Project Proposal
2/35
9
KJLJAMKMLU NF UCM HNK_JLR
_YMXBEMLU & HMN NF UCM HNK_JLR
KY, JJKBY YJWJ
#_YMXBEMLU & HCBMF MSMH]UBVM NFFBHMY"
INJYE NF EBYMHUNYX
KY, QJZJX JLQJY
#X,M,V,_ XJ@MX & KDU"
KBXX XCJL+M+WJCYJ
#X,M,V,_ YMXMJYHC & EMXBAL"
KBXX ]FJZ ZJBXMY
#X,M,V,_ Z]J@BUR & BLVMLUNYR HNLUYN@"
HNK_JLR X_NDMX _MYXNL
XCJL+M+WJCYJ
-
7/23/2019 Operations Managment Project Proposal
3/35
8
LMQ _YNE]HU @J]LHC _YNGMHU
_YNGMHU EBYMHUNY
QJYEJ RJZNNI
_YNGMHU _MYBNE
Qm cjvm hnkp`mume pynpmy ymxmjyhc nl ucbx bemj jle jfumy
hnkp`mum ymxmjyhc jle h`mjy`r emfblbla ucm h}xunkmy lmmex N}y ymxmjyhc jle
emvm`npkmlu umjk x}aamxume ucju ucmym bx aymju lmme un `j}lhc lmq pyne}hu
imhj}xm nf emkjle nf ucju pyne}hu
Qm cjvm emxbalme j pynpmy ynjekjp nf `j}lhcbla ucju pyne}hu N}y unuj` ubkm
fyjkm nf `j}lhcbla ucju pyngmhu bx 8? ejrx qbucbl qcbhc qm hjl `j}lhc ucju pyne}hu
Qm cjvm xmlu ucm hnpbmx un pyne}hu emxbal, blvmlunyr kjljamkmlu, fbljlhm jle
hnkpjlr msmh}ubvmx
Ymxmjyhc umjk cjx f}``r jppynvm ucm bemj jle x}aamxume ucju bu qb`` im knymimlmfbhbj` fny }x cnq mjy`r qm qb`` `j}lhc ucm pyngmhu un hjpu}ym ucm vjhjlu kjydmu
-
7/23/2019 Operations Managment Project Proposal
4/35
5
_YNGMHU KJLJAMKMLU UMJK
_YNGMHU EBYMHUNY
QJYEJ RJZNNI
EMXBALM MLAMLBMY
XJEBJ A]@@
HCBMF FBLJLHBJ@ NFFBHMY
LJXBY DCJL
BLVMLUNYR KJLJAMY
YJIBJ KJLWNNY
F@NNY N_MYJUBNLX KJLJAMY
WJBLJI LJEMMK
HCBMF Z]J@BUR HNLUYN@
JJKBY XJBF+]@@JC
KJLJAMY Z]J@BUR JXX]YJLHM
IJIMY X]@UJL
KJYDMUBLA KJLJAMY
XJBF+]Y+YMCKJL
X]__@R HCJBL KJLJAMY
]XKJL ]@ CJZ
-
7/23/2019 Operations Managment Project Proposal
5/35
=
Lmxu` Cbxunyr
Ucm xunyr imablx bl :361, qcml Cmlyb Lmxu` emvm`npme j ijir fnyk}`j ucju
xjvme j hcb`e!x `bfm jle kjydme ucm imabllbla nf Lmxu`!x emhjemx+n`e hnkkbukmlu un
l}uybubnl Bl ucm :5? rmjyx xblhm ucml, ucmr cjvm mspjleme jyn}le ucm qny`e jle
emvm`npme j yjlam nf pyne}hux emxbalme un x}bu mvmyr ujxum, lmme jle h}`u}yj`
pymfmymlhm Ucmby ebxublhubvm xmj` bx ymhnalbwme mvmyrqcmym jx j a}jyjlumm nf z}j`bur
jle cmj`ucf}`lmxx
Lmxu` _jdbxujl Cbxunyr
Lmxu` _jdbxujl
Lmxu` cjx imml xmyvbla _jdbxujlb hnlx}kmyx xblhm :233, qcml ucmby pjymlu hnkpjlr, ucm
Xqbuwmy`jle+ijxme Lmxu` XJ, fbyxu jhz}byme j xcjym bl Kb`dpjd @ue
Unejr ucmr jym f}``r blumayjume bl _jdbxujlb `bfm, jle jym ymhnalbwme jx pyne}hmyx nf xjfm,
l}uybubn}x jle ujxur fnne, jle `mjemyx bl emvm`npbla jle }p`bfubla ucm hnkk}lbubmx bl qcbhc ucmr
npmyjum Lmxu` _jdbxujl mlx}ymx ucju ucmby pyne}hux jym kjem jvjb`ji`m un hnlx}kmyx qcmymvmy bl
ucm hn}luyr ucmr kbacu im Hnlvmlbmlhm bx ju ucm cmjyu nf ucm Lmxu` pcb`nxnpcr, jle ucmby jbk bx
un iybla pyne}hux un pmnp`m!x ennyxumpx
J Cbxunyr nf Xmyvbhm
Bl `blm qbuc ucm pjymlu hnkpjlr!x a`nij` pcb`nxnpcr, Lmxu` bx pyn}e nf ucmby hnkkbukmlu
un mshm``mlhm bl pyne}hu xjfmur, z}j`bur, jle vj`}m Ucmby pyne}hux hjumy un c}kjl lmmex, jle
Lmxu` bx jhubvm bl ucm hnkk}lbubmx ucmr xmyvm
-
7/23/2019 Operations Managment Project Proposal
6/35
6
Fynk xpymjebla jqjymlmxx jin}u l}uybubnl jle qm``lmxx un ebaabla qm``x bl ucm Ucjy
Emxmyu jle x}hhnybla mjyucz}jdm vbhubkx, ucmr jym hnkkbuume un xmyvbla ucm hn}luyr jle bux
pmnp`m
Ucm hnlx}kmy!x vnbhm bx dmr un Lmxu` _jdbxujl!x vbxbnl jle qnydbla Qcmucmy rn} `bvm bl
ucm ymknumxu vb``jam ny ucm kmuynpn`bx nf Djyjhcb, ucmby hnlx}kmy xmyvbhmx umjk xujlex ymjer un
`bxuml un rn}y hnlhmylx jle pynvbem jlxqmyx jin}u ucmby pyne}hux jle a}bejlhm nl kjuumyx nf
cmj`uc jle qm``lmxx
Hnym vj`}mx
N}y hnym vj`}mx jym jx fj``nqx,
Jib`bur un ymjhu z}bhd`r un kjydmu hnlebubnlx
Jib`bur un ujb`ny ucm pyne}hu jhhnyebla un kjydmu
Umjk qnyd
_bnlmmyx & bllnvjunyx
Hnlubl}n}x mjylbla
Hymjubla `nla umyk xcjyme vj`}m
-
7/23/2019 Operations Managment Project Proposal
7/35
1
KBXXBNL XUJUMKMLU
Lmxu`m bx emebhjume un pynvbebla ucm imxu fnnex un pmnp`m ucyn}acn}u ucmby ejr,
ucyn}acn}u ucmby `bvmx, ucyn}acn}u ucm qny`e, qbuc n}y }lbz}m mspmybmlhm nf jlubhbpjubla
hnlx}kmyx lmmeox jle hymjubla xn`}ubnlx, lmxu`m hnluybi}umx un rn}y qm``+imbla jle
mlcjlhmx rn}y z}j`bur nf `bfm
VBXBNL JLE XUYJUMAR
Ucm Lmxu` a`nij` vbxbnl bx un im ucm `mjebla cmj`uc, qm``lmxx, jle L}uybubnl Hnkpjlr bl ucm
qny`e Lmxu` _jdbxujl x}ixhybimx f}``r un ucbx vbxbnl Bl pjyubh}`jy, ucmr mlvbxbnl un4
@mje j erljkbh knubvjume jle pynfmxxbnlj` qnydfnyhmpyn}e nf bux cmybujam jle i}``bxc
jin}u ucm f}u}ym
Kmmu ucm l}uybubnlj` lmmex nf hnlx}kmyx nf j`` jam ayn}px fynk blfjlhr un n`e jam, fynk
l}uybubnl un p`mjx}ym, ucyn}ac jl bllnvjubvm pnyufn`bn nf iyjleme fnne jle imvmyjam
pyne}hux nf ucm cbacmxu z}j`bur
Em`bvmy xcjymcn`emy vj`}m ucyn}ac pynfbuji`m `nla+umyk aynquc, qcb`m hnlubl}bla un p`jr
j xbalbfbhjlu jle ymxpnlxbi`m yn`m bl ucm xnhbj`, mhnlnkbh jle mlvbynlkmluj` xmhunyx nf ucm
hn}luyr
Lmxu` cjx pynfbuji`m jle ebvmyxbfbme cbac z}j`bur fnne jle imvmyjam pyne}hu pnyufn`bn,
em`bvmybla 6?75?$ jevjlujam un hnlx}kmyx, jvjb`ji`m jhynxx j`` xj`mx hcjllm`x
Lmxu` iyjlex jym ucm pymfmyyme hcnbhm bl ucmby hjumanybmx Hnlx}kmy blxbacu eybvmx j``
jxpmhux nf ucmby kjydmubla jle hnkk}lbhjubnl mffnyux
Ucmby hnkk}lbhjubnlx un ucm hnlx}kmy jym ym`mvjlu, h}uubla+meam, jle jecmym un ucm
cbacmxu xujlejyex nf ymxpnlxbi`m hnkk}lbhjubnl
Lmxu` Hnkpjlr bx xmml jx ucm Ln : hjymmy emxubljubnl fny uj`mlume, knubvjume jle
jkibubn}x pynfmxxbnlj`x
-
7/23/2019 Operations Managment Project Proposal
8/35
3
Ucmby ymx}`u+nybmlume nyajlbwjubnlj` xuy}hu}ym mlx}ymx mffmhubvm hnkk}lbhjubnl jle
mkpnqmyme xm`f+kjljamkmlu
Lmxu` kb`d hn``mhubnl jle jayb xmyvbhmx qb`` hnlubl}m un p`jr ucm pybkjyr yn`m bl
emvm`npkmlu nf ucm ejbyr xmhuny bl y}yj` _jdbxujl
Ucmby pynjhubvm bllnvjubnl jle ymlnvjubnl h}`u}ym bx ucm dmr un ucmby x}hhmxx bl ucm
kjydmup`jhm
F}``r blumayjume xrxumkx #Lmxu` _jdbxujl, x}pp`bmyx, h}xunkmyx" mlx}ym mffbhbmlu i}xblmxx
pynhmxxmx
Lnl+xuyjumabh jhubvbubmx jle pyne}hux jym n}uxn}yhme ny ebxhnlubl}me
KJYDMU HNLEBUBNL
_jdbxujl bx j ucbye qny`e hn}luyr ucmymfnym bux kjydmu bx lnu j xuji`m nlm Ucbx pynpnxj` bx
pympjyme qcml blf`jubnljyr hnlebubnlx bl _jdbxujlb kjydmu qmym lnu ucju xmvmym, ucmymfnym ucbx
ympnyu xcn}`e im vbmqme bl hnlumsu nf ucm kjydmu hnlebubnlx qcbhc qmym pymvjb`bla bl G}`r 9??3 ,
E}ybla ucm pjxu nlm emhjem _jdbxujlb pmnp`m anu ybhc e}m un k}hc pybvjubwjubnl jle
fnymbal blvmxukmlu, hn}p`me qbuc pynpmyur jle xunhd mshcjlam innk Lnq pmnp`m cjvm knlmr un
xpmle jle ucmby jffnyejib`bur cjx blhymjxme eyjkjubhj``r Ucmymfnym lmxu`m j`xn bluyne}hme kjlr
iyjlex dmmpbla bl kble ucm pmy hjpbuj p}yhcjxbla pnqmy, jle xmu ucmby pybhmx ju j pymkb}k xblhm
pmnp`m cjvm uy}xu bl lmxu`m ucmymfnym lmxu`m bx mjylbla anne pynfbux bl _jdbxujl
Imxbemx ucm blhymjxm bl pmy hjpbuj p}yhcjxbla pnqmy, jqjymlmxx blhymjxme jknla pmnp`m
nf _jdbxujl ymajyebla un ucm cmj`uc bxx}mx _mnp`m jym lnq cmj`uc hnlxhbn}x qcbhc cm`pme lmxu`mun f`n}ybxc bl _jdbxujl
-
7/23/2019 Operations Managment Project Proposal
9/35
2
NYAJLBWJUBNLJ@ HCJYU
INJYE NF
EBYMHUNYMX
_YMXBEMLU &
HMN
XJ@MX &
YMXMJYHC EM_
XJ@MX
EM_JYUKMLU
YMXMJYHC &
EMVM@N_KMLU
_YNE]HU
EMXBAL EM_
FBLJLHM EM_
BLVMLUNYR
HNLUYN@ EM_
F@NNY
N_MYJUBNL EM_
Z]J@BUR
HNLUYN@ EM_
Z]J@BUR
JXX]YJLHM EM_
KJYDMUBLA EM_
X]__@R HCJBL
EM_
-
7/23/2019 Operations Managment Project Proposal
10/35
:?
XJ@MX & YMXMJYHC EMVM@N_KMLU EM_JYUKMLU
XJ@MX EM_JYUKMLU
#Kmkimy jle ucmym emxbaljubnl"
E}ubmx & Ymxpnlxbib`bubmx nf xj`mx Empjyukmlu
Xj`mx empjyukmlu hnlxbxux nf fn``nqbla pmyxnllm`4
XJ@MX KJLJAMY
JXXBXUJLU XJ@MX KJLJAMY
:, E}ubmx nf Xj`mx Kjljamy #K}cjkkje Bkyjl"
Emvm`npbla xj`mx xuyjumabmx, anj`x jle p`jlx
Ymvbmqbla xj`mx blfnykjubnl inuc cbxunybhj` jle h}yymlu
Fnymhjxubla fny xmlbny kjljamkmlu
@nndbla ju hnkpmubunyx jle mvj`}jubla xuyjumabmx un hnkpmum
Xj`mx kmmublax jle xj`mx hj``x qbuc umjk kmkimyx
Kmjx}ybla ymx}`ux
9, E}ubmx nf jxxbxujlu xj`mx kjljamy #Fjbxj` Xcjcwje"
Un hn``mhu ejuj jin}u pnumlubj` xj`mx kjydmu
Un yma}`jy`r ympnyu cbx pynaymxx un ucm xj`mx kjljamyUn x}aamxu jle bkp`mkmlu qjrx & umhclbz}mx nf xm``bla ucm lmq pyne}hu un ucm
h}xunkmyx
-
7/23/2019 Operations Managment Project Proposal
11/35
::
YMXMJYHC EM_JYUKMLU
#Kmkimy jle ucmym emxbaljubnl"
E}ubmx & Ymxpnlxbib`bubmx nf Ymxmjyhc Empjyukmlu
Ymxmjyhc empjyukmlu hnlxbxux nf fn``nqbla pmyxnllm`4
YMXMJYHC KJLJAMY
YMXMJYHC JXXBXUJLU KJLJAMY
:, E}ubmx nf Ymxmjyhc kjljamy #Jrmxcj Jxacjy"
Un knlbuny ucm hnle}hubla nf x}yvmrx ymajyebla ucm msbxumlhm nf lmq pyne}hu emkjle
Un jlj`rwm ucyn}ac ymxmjyhc umhclbz}mx ucm x}buji`m pyne}hu fmju}ymx un im jeeme un ucm
lmq pyne}hu
Un nvmyj`` kjljam ucm qnyd nf jxxbxujlu ymxmjyhc kjljamy
Un ymxmjyhc qcbhc pynhmxxmx qb`` im ucm npubkj` nlm fny pyne}hu emvm`npkmlu jle
kjl}fjhu}ybla
9, E}ubmx nf Jxxbxujlu Ymxmjyhc Kjljamy #Qjyej Rjznni"
Un hnle}hu ucm ymxmjyhc x}yvmrx bl ucm kjydmu ymajyebla ucm jhhmpujib`bur nf ucm lmq
pyne}hu
Un ajucmy nucmy ymxmjyhc ejuj fynk k}`ubp`m xn}yhmx `bdm Anvmylkmlu p}i`bxcme ympnyux,
kjydmu xujubxubhx muh
-
7/23/2019 Operations Managment Project Proposal
12/35
:9
_YNE]HU EMXBAL EM_JYUKMLU
#Kmkimy jle ucmym emxbaljubnl"
_yne}hu emxbalmy
_yne}hu emxbal fmjxbib`bur kjljamy
_yne}hu emxbal jppynvj` kjljamy
Hnxu jlj`rxu
:,_yne}hu emxbalmy #Xjebj A}``"
_yne}hu emxbalmy qb`` hymjum ucm }xmy+hmlumyme emxbal nf j pyne}hu jle qb`` jee
blaymebmlux bl ucm pyne}hu jhhnyebla un vnbhm nf h}xunkmy
Ucm pyne}hu emxbalmy fn``nqx xmybmx nf xumpx ucnxm jym qybuuml }lemy jx7
: Emxbalbla jle pynunurpbla
9 Kbsbla nf blaymebmlux qbuc ebffmymlu z}jlububmx
8 _ym pyne}hubnl emxbal
5 Emxbal e}ybla pyne}hubnl
= _nxu pyne}hubnl emxbal
6 Ymemxbal
Kjgny blaymebmlux bl ucm pyne}hu jym7
Nyjlam g}bhm
Hbuybh jhbe
Xj`u
Lju}yj` jle Jyubfbhbj` f`jvnyx
Kj`bh jhbe
Xneb}k jxhynijum
Jxpjyujkm
Jhmx}`fjkm pnujxxb}k
Rm``nq = jle rm``nq 6
_mhubl
X}hyj`nxm
-
7/23/2019 Operations Managment Project Proposal
13/35
:8
Fny ucm p}ypnxm nf pyne}hu emxbal, qm qb`` }xm cn}xm nf z}j`bur kjuybs un hnlvmyu
h}xunkmy vnbhm bm x}ajy fymm hjyinljume nyjlam eybld blun umhclbhj` xpmhbfbhjubnlx, kmjlx
bl ucm qnyex nf mlablmmyx
9, _yne}hu emxbal fmjxbib`bur kjljamy #K}cjkkje Gjvme"
Hcmhd ucm fmjxbib`bur jhhnyebla un cbx mspmybmlhm jle mspmyubxm Ucm emumykbljubnl
jle xpmhbfbhjubnl nf ucm pjyux nf j pyne}hu jle ucmby blumyym`jubnlxcbp xn ucju ucmr imhnkm j
}lbfbme qcn`m Ucm emxbal k}xu xjubxfr j iynje jyyjr nf ymz}bymkmlux bl j hnlebubnl nf
ij`jlhme mffmhubvmlmxx J pyne}hu bx emxbalme un pmyfnyk j pjyubh}`jy f}lhubnl ny xmu nf
f}lhubnlx mffmhubvm`r jle ym`bji`r, un im mhnlnkbhj``r kjl}fjhu}yji`m, un im pynfbuji`r
xj`ji`m, un x}bu ucm p}ypnxmx jle ucm juubu}emx nf ucm hnlx}kmy, jle un im e}yji`m, xjfm, jle
mhnlnkbhj` un npmyjum Fny blxujlhm, ucm emxbal k}xu ujdm blun hnlxbemyjubnl ucm pjyubh}`jy
kjl}fjhu}ybla fjhb`bubmx, jvjb`ji`m kjumybj`x, dlnq+cnq, jle mhnlnkbh ymxn}yhmx nf ucm
kjl}fjhu}ymy Ucm pyne}hu kjr lmme un im pjhdjame4 }x}j``r bu qb`` j`xn lmme un im xcbppme
xn ucju bu xcn}`e im `bacu bl qmbacu jle xu}yer nf hnlxuy}hubnl Ucm pyne}hu xcn}`e jppmjy
xbalbfbhjlu, mffmhubvm, hnkpjubi`m qbuc ucm h}`u}ym, jle jppmjy un im qnyuc knym ucjl ucm
pybhm
8, _yne}hu emxbal jppynvj` kjljamy #Zj`i+M+Jijxx"
Ymhmbvmx emxbal jle bux fmjxbib`bur nf pyne}hu fynk ym`mvjlu kmkimyx, Hnlujhu un
kjl}fjhu}ybla jle mlablmmybla empjyukmlu fny f}yucmy jppynvj` jle j`xn fny ymhubfbhjubnl
nf jlr ebxhympjlhr bl emxbal ymz}bymkmlux
http://www.answers.com/topic/interrelationshiphttp://www.answers.com/topic/durablehttp://www.answers.com/topic/sturdyhttp://www.answers.com/topic/sturdyhttp://www.answers.com/topic/durablehttp://www.answers.com/topic/interrelationship -
7/23/2019 Operations Managment Project Proposal
14/35
:5
5 Hnxu jlj`rxu #Xjebj dbyjl"
Mxubkjumx hnxu fny pyne}hu fny pyne}hubnl empjyukmlu4
Ymh}yybla pyne}hubnl hnxu ; pyne}hubnl `jiny $ ebymhu kjumybj`x $ pynhmxx hnxux $ nvmycmje
$ n}uxbem pynhmxxblaLnl+ymh}yybla hnxux ; emvm`npkmlu hnxux $ unn`bla
_yne}hu hnxux ; Ymh}yybla pyne}hubnl hnxux $ j``nhjume lnl+ymh}yybla hnxux
_yne}hu pybhm ny jhz}bxbubnl hnxux ; _yne}hu hnxux $ xm``bla, amlmyj` & jekblbxuyjubvm
$ qjyyjlur hnxux $ pynfbu
@bfm hrh`m hnxux ; Jhz}bxbubnl hnxux $ nucmy ym`jume hjpbuj` hnxux $ uyjblbla hnxux $
npmyjubla hnxux $ x}ppnyu hnxux $ ebxpnxj` hnxux
J emxbal un hnxu jppynjhc hnlxbxux nf ucm fn``nqbla m`mkmlux7
Jl }lemyxujlebla nf h}xunkmy jffnyejib`bur ny hnkpmububvm pybhbla ymz}bymkmlux ir
ucm dmr pjyubhbpjlux bl ucm emvm`npkmlu pynhmxx4
Mxuji`bxckmlu jle j``nhjubnl nf ujyamu hnxux enql un j `mvm` nf ucm cjyeqjym qcmym
hnxux hjl im mffmhubvm`r kjljame4
Hnkkbukmlu ir emvm`npkmlu pmyxnllm` un emvm`npkmlu i}eamux jle ujyamu hnxux4
Xujib`bur jle kjljamkmlu nf ymz}bymkmlux un ij`jlhm ymz}bymkmlux qbuc
jffnyejib`bur jle un jvnbe hymmpbla m`majlhm4
Jl }lemyxujlebla nf ucm pyne}hu!x hnxu eybvmyx jle hnlxbemyjubnl nf hnxu eybvmyx bl
mxuji`bxcbla pyne}hu xpmhbfbhjubnlx jle bl fnh}xbla juumlubnl nl hnxu yme}hubnl4
_yne}hu hnxu knem`x jle `bfm hrh`m hnxu knem`x un pyngmhu hnxux mjy`r bl ucm
emvm`npkmlu hrh`m un x}ppnyu emhbxbnl+kjdbla4
Jhubvm hnlxbemyjubnl nf hnxux e}ybla emvm`npkmlu jx jl bkpnyujlu emxbal pjyjkmumy
jppynpybjum`r qmbacume qbuc nucmy emhbxbnl pjyjkmumyx4
Hymjubvm msp`nyjubnl nf hnlhmpu jle emxbal j`umyljubvmx jx j ijxbx fny emvm`npbla
`nqmy hnxu emxbal jppynjhcmx4
-
7/23/2019 Operations Managment Project Proposal
15/35
:=
Jhhmxx un hnxu ejuj un x}ppnyu ucbx pynhmxx jle mkpnqmy emvm`npkmlu umjk
kmkimyx4
]xm nfvj`}m jlj`rxbx . f}lhubnl jlj`rxbx jle bux emybvjubvmx #ma, f}lhubnl jlj`rxbx
xrxumk umhclbz}m" un }lemyxujle mxxmlubj` pyne}hu f}lhubnlx jle un bemlubfr
f}lhubnlx qbuc j cbac hnxu un f}lhubnl yjubn fny f}yucmy hnxu yme}hubnl4
Jpp`bhjubnl nfemxbal fny kjl}fjhu}yjib`bur pyblhbp`mx jx j dmr hnxu yme}hubnl ujhubh4
Kmjlblaf}` hnxu jhhn}lubla xrxumkx }xbla hnxu umhclbz}mx x}hc jx jhubvbur+ijxme
hnxubla #JIH" un pynvbem bkpynvme hnxu ejuj4
Hnlxbxumlhr nf jhhn}lubla kmucnex imuqmml hnxu xrxumkx jle pyne}hu hnxu knem`x
jx qm`` jx pmybnebh vj`bejubnl nf pyne}hu hnxu knem`x4 jle
Hnlubl}n}x bkpynvmkmlu ucyn}ac vj`}m mlablmmybla un bkpynvm pyne}hu vj`}m nvmy
ucm `nlamy umyk
http://www.npd-solutions.com/va.htmlhttp://www.npd-solutions.com/va.html#anchor6984061http://www.npd-solutions.com/va.html#anchor6984061http://www.npd-solutions.com/dfm.htmlhttp://www.npd-solutions.com/dfm.htmlhttp://www.npd-solutions.com/va.html#anchor6984061http://www.npd-solutions.com/va.html#anchor6984061http://www.npd-solutions.com/va.html#anchor6984061http://www.npd-solutions.com/va.html -
7/23/2019 Operations Managment Project Proposal
16/35
:6
Fbljlhm Empjyukmlu
#Kmkimy jle ucmym emxbaljubnl"
HCBMF FBLJLHM NFFBHMY
XMLBNY FBLJLHM XRXUMK KJLJAMY
JHHN]LU KJLJAMY
FBLJLHM KJLJAMY
Kjgny e}ubmx nf fbljlhm empjyukmlu
Ucm Fbljlhm Empjyukmlu x}ppnyux ucm fbyk nl j ejr un ejr ijxbx un jxxbxu bl ucm
em`bvmyr nf ucm i}xblmxx p`jl, ljubnlj` jle `nhj` pybnybubmx jle hnypnyjum nigmhubvmx
Xpmhbfbhj``r, ucm pyblhbpj` e}ubmx jle ymxpnlxbib`bubmx nf ucm Fbljlhm Empjyukmlu jym jx
fn``nqx7
Un x}ppnyu un ucm fbyk bl xmh}ybla fbljlhbj` ij`jlhm qcbhc qb`` blh`}em ucm emumykbljubnl
jle mxuji`bxckmlu nf hjxc ym`mjxbla mffbhbmlhr xjvblax ymz}byme un mlx}ym fbljlhbj`
ij`jlhm jle un jevbxm ucm fbyk nl xuyjumabh jle npmyjubnlj` kjuumyx ym`jubla un fbljlhm
Un hnluybi}um un ucm npmyjubnlj` jle i}xblmxx p`jllbla jhubvbubmx nf ucm fbyk
Un emvm`np jle ymvbmq fbljlhbj` xrxumkx, pynhme}ymx jle hnluyn`x un mlx}ym ucju ucm
i}eamujyr, jhhn}lubla, blhnkm jle mspmlebu}ym xrxumkx npmyjum mffbhbmlu`r un ucm cbacmxu
pynfmxxbnlj` xujlejyex
Un p`jr j dmr yn`m bl ucm blumypymujubnl nf ljubnlj` pn`bhbmx jle pyjhubhmx bl jxxmxxbla ucm
fbljlhbj` ybxdx jle bkpjhu nf ucm bkp`mkmlujubnl nf ucmxm pn`bhbmx
Un amlmyjum ucm fbljlhbj` ymxn}yhmx fny ucm lmq pyne}hux
-
7/23/2019 Operations Managment Project Proposal
17/35
:1
EM_JYUKMLUJ@ CBMYJYHCR
Hcbmf Fbljlhm Nffbhmy #HFN"
Xmlbny Fbljlhm Xrxumk Kjljamy Jhhn}lu Kjljamy #JK"
Fbljlhm Kjljamy
Lnq qm qb`` ebxh}xx ucm kjgny e}ubmx nf ucm Hcbmf Fbljlhm nffbhmy, Jhhn}lu kjljamy, xmlbny
fbljlhm xrxumk kjljamy jle fbljlhm kjljamy
:, HCBMF FBLJLHM NFFBHMY #K}cjkkje Ljxby Dcjl"
Ucm Hcbmf Fbljlhbj` Nffbhmy #HFN" qb`` ebymhu ucm nyajlbwjubnlx fbljlhbj` p`jllbla jle
jhhn}lubla pyjhubhmx jx qm`` jx bux ym`jubnlxcbp qbuc `mlebla blxubu}ubnlx Ucm HFN qb`` pynvbem
ebymhubnl fny ucm fbljlhbj` npmyjubnlx nf ucm hnkpjlr, x}ixbebjybmx, jle pyngmhux blh`}ebla inuc
uymjx}yr jle jhhn}lubla f}lhubnlx
E}ubmx jle ymxpnlxbib`bubmx
Nvmyxmmx jle ebymhux uymjx}yr, i}eamubla, j}ebu, ujs, jhhn}lubla, p}yhcjxbla, ymj` mxujum,
`nla yjlam fnymhjxubla, jle blx}yjlhm jhubvbubmx fny ucm nyajlbwjubnl
Ebymhux jle hnnyebljumx ucm mxuji`bxckmlu nf i}eamu pynayjkx
Jppyjbxmx ucm nyajlbwjubnlx fbljlhbj` pnxbubnl jle bxx}mx pmybnebh ympnyux nl
nyajlbwjubnlx fbljlhbj` xujib`bur, `bz}bebur, jle aynquc
-
7/23/2019 Operations Managment Project Proposal
18/35
:3
Jlj`rwmx, hnlxn`bejumx, jle ebymhux j`` hnxu jhhn}lubla pynhme}ymx unamucmy qbuc nucmy
xujubxubhj` jle yn}ublm ympnyux
Jlj`rwmx jhhn}lubla pyjhubhmx bkpjhubla f}lhubnlj` ayn}px jle ucm qcn`m nyajlbwjubnl,
jle emumykblm ucmby fbljlhbj` bkpjhu
Hnkk}lbhjumx fbljlhbj` p`jlx, pn`bhbmx jle umhcln`nar uymlex ucyn}acn}u ucm nyajlbwjubnl,
blh`}ebla kjljamkmlu ayn}px jle pynfmxxbnlj` xujff
9 XMLBNY FBLJLHM XRXUMK KJLJAMY #Kjyrjk Dcj`be"
E}ubmx jle ymxpnlxbib`bubmx
Kjljamx jle x}ppnyux ucm emvm`npkmlu, uyjhdbla, jle bkp`mkmlujubnl nf pynhmxx
mffbhbmlhbmx jle umhcln`nar pyngmhux nl j ljubnlj` `mvm`
Mlx}ymx ucju j`` pyngmhu jle pynhmxx mlcjlhmkmlux jym bl hnkp`bjlhm qbuc jhhmpuji`m
jhhn}lubla pyjhubhmx jle jpp`bhji`m blumylj` jle msumylj` pn`bhbmx jle yma}`jubnlx
Ajucmyx blfnykjubnl fynk blumylj` jle msumylj` xn}yhmx ym`jume un lmmeme pynhmxx
mlcjlhmkmlux jle umhclbhj`.xnfuqjym mffbhbmlhbmx
Ymhnkkmlex un xmlbny kjljamkmlu nl mlcjlhmkmlux.jeebubnlx.hcjlamx nl j qbem
vjybmur nf umhclbhj`, xnfuqjym jle.ny pynhmxx+ym`jume pyngmhux Kjljamx ucm pyngmhu#x"
fynk bemj un bkp`mkmlujubnl
8 JHHN]LU KJLJAMY #K}cjkkje Xjimm` Fjycjl"
Ucm Jhhn}lu Kjljamy #JK" bx ymxpnlxbi`m fny j`` jxpmhux nf ucm ymxpnlxm, blh`}ebla
emvm`npbla blxuj``jubnl nigmhubvmx jle kjljabla j`` pynayjk yn``+n}u npmyjubnlx
E}ubmx jle ymxpnlxbib`bubmx
Xujib`bwm ucm fbyk ir mlx}ybla `bfm xjfmur jle kjljabla ymxn}yhmx mffbhbmlu`r jle hnxu
mffmhubvm`r
-
7/23/2019 Operations Managment Project Proposal
19/35
:2
Emumykblm fbyk nigmhubvmx jle xuyjumar un jhcbmvm ucm nigmhubvmx
Jppynvm ucm bkp`mkmlujubnl nf j fbyk qybuuml Jhubnl _`jl
Kjdm jxx}ym ucju j`` ucm jhhn}lubla pynhme}ymx jym jhhnyebla un blumyljubnlj`
jhhn}lubla xujlejyex
Kjdm ucm hnxu jlj`rxbx nf ucm lmq pyne}hu
Kjdm ucm i}eamux fny fnymhjxubla ucm xj`mx
Nvmyxmm knluc`r jhhn}lubla ymxpnlxbib`bubmx
Kjljam ubkm`r jle jhh}yjum knluc`r h`nxblax
F}lhubnl jx j ijhd}p un ucm Fbljlhbj` Jlj`rxu bkp`mkmlubla hcjlamx un fbljlhbj`
knem`x bx lmmeme
Xpmhbj` _yngmhux jx ymz}mxume ir ucm Hnluyn``my jle HFN
5 FBLJLHM KJLJAMY #X}kyj Qjyxb"
E}ubmx jle ymxpnlxbib`bubmx
Hymjumx fbljlhbj` knem`x jle xpymjexcmmux, jxxmki`mx jle kjlbp}`jumx fbljlhbj` jle
npmyjubnlj` ejuj, jle emvm`npx qybuuml jle ayjpcbhj` ympnyux4 qnydx qbuc xrxumkx+
jekblbxuyjubnl umjkx un emvm`np ympnyux, z}mybmx, jle nucmy ejuj msuyjhubnl unn`x
Hnle}hux xpmhbj` jlj`rxmx nl fbljlhbj` jle kjljamkmlu bxx}mx jx jxxbalme4 pympjymx
ympnyux hnvmybla hnkp`ms fbljlhbj` jle pmyfnykjlhm bxx}mx fny j qbem vjybmur nf
j}ebmlhmx, blh`}ebla kjljamkmlu, ucm Injye, jle ucm amlmyj` p}i`bh
Emvm`npx jle bkp`mkmlux empjyukmluj` fbljlhbj` pn`bhbmx, pynhme}ymx, jle pmyfnykjlhm
xujlejyex ym`jume un pybkjyr jxxbalkmlux4 hnnyebljumx qbuc nucmy empjyukmlux un mxuji`bxc
jppynpybjum hnyymxpnlebla Ebxuybhu+`mvm` pn`bhbmx
_ympjymx pynayjk jymj pn`bhr jle pynhme}ym j`umyljubvmx jle ymhnkkmlejubnlx4 emvm`npx
jppynpybjum xrxumkx un bkp`mkmlu ymhnkkmlejubnlx
Xmyvmx jx pyngmhu kjljamy fny jxxbalme pyngmhux
-
7/23/2019 Operations Managment Project Proposal
20/35
9?
BLVMLUNYR EM_JYUKMLU
#Kmkimy jle ucmym emxbaljubnl"
E}ubmx & ymxpnlxbib`bubmx nf blvmlunyr empjyukmlu
:, _yne}hubnl Empu, hnluyjhuny #Yjibj Kjlwnny"
Amuubla blfnykjubnl fynk pyne}hubnl empjyukmlu jin}u emxbyme yjq kjumybj`, z}jlubur,
z}j`bur, pybhbla jle ubkm pmybne qbucbl qcbhc un kjdm blvmlunyr jvjb`ji`m fny pyne}hubnl
9 X}pp`bmy hnluyjhuny #Zjkmy Jiijx Xcjc"
Abvbla nyemyx un ucm msumylj` x}pp`bmyx fny niujblbla ymz}byme kjumybj` jhhnyebla un ucm
xpmhbfbhjubnlx ymajyebla z}jlubur, z}j`bur, pybhm, hnkkbxxbnl, `mje ubkm, `nabxubhx `njebla jle
}l`njebla umykx
8, Fbljlhm Empu, hnluyjhuny #Wncjbi Cjxxjl"
X}ikbuubla ucm ymhmbpux jle vn}hcmyx un ucm fbljlhm empjyukmlu, vmybfrbla ucm uyjlxjhubnlx
jle amuubla hjxc fynk fbljlhm empjyukmlu bl nyemy un kjdm pjrkmlux #ucyn}ac x}pp`bmy
hnlujhuny" un msumylj` x}pp`bmyx jle kmmubla nucmy mspmlebu}ymx
5, _crxbhj` blxpmhuny #X}kjbyj Djlqj`"
_crxbhj``r dmmpx ucm hcmhd jle ij`jlhm nf blhnkbla jle n}uanbla xunhd j`nla qbuc
emumykblbla ucm z}jlubur jle z}j`bur niujblme jle pmyfnykx nvmyj`` blxpmhubnl ymxpnlxbib`bubmx
=, Hjye Kjblujblmy #Wb``m C}kj"
Kjljam blvmlunyr hjye xrxumk ymajyebla blhnkbla jle n}uanbla nf blvmlunyr jle
pynvbebla blfnykjubnl un pyne}hubnl empjyukmlu nf }xme jle }l}xme blvmlunyr
-
7/23/2019 Operations Managment Project Proposal
21/35
9:
F@NNY N_MYJUBNLX EM_JYUKMLU
#Kmkimy jle ucmym emxbaljubnl"
F`nny Kjljamy
Jxxbxujlu Kjljamy
F`nny _`jl X}pmyvbxny
Jxxbxujlu X}pmyvbxny
Ymxpnlxbib`bubmx nf F`nny+Npmyjubnl Umjk
Emvm`np h`mjy jle jhh}yjum gni mxubkjum
Xhcme}`bla
Knlbuny x}i+nyebljumx
Kjljam qnyd bl _ynhmxx
Blxpmhu xmyvbhmx jle fblj` qj`d ucyn}ac
_yne}hubnl
Gni enh}kmlujubnl
Uyjbl _yne}hubnl _myxnlj`
Juumle VB_ kmmubla
Mspmlxm hnluyn`
@mje, kjljam jle emvm`np fynlu `blm x}pmyvbxny
Mvj`}jum ucm vj`}m xuymjk
Uyr un m`bkbljum lnl+vj`}m jeeme xumpx bl pynhmxx
Bu bx ymxpnlxbi`m fny nvmyxmmbla ucm ejr un ejr npmyjubnlx
_ynvbem nvmyj`` kjljamkmlu nf ucm nlanbla _yneh}ubnl blh`}ebla blvmlunyr, hnluyn`,
Mz}bpkmlu Kjblumljlhm, Hj`biuyjubnl, Xcbppbla, jle Z}j`bur Hnluyn`. blxpmhubnl
Jxxbxu bl hymjubnl nf mffbhbmlu pynhmxxmx ucyn}ac cjlex+nl emvm`npkmlu jle uyjblbla
Uyjhd z}j`bur nf j`` pynhmxxmx ucyn}ac jlj`rxbx nf ymhnyeme ejuj jle fnykjubnl nf
jeebubnlj` umxu+pnblux
Hnyym`jum ymx}`ux qbuc ymz}bymkmlu.xpmhbfbhjubnl
Ympnyu ebymhu`r un HMN
-
7/23/2019 Operations Managment Project Proposal
22/35
99
Cbmyjyhcr nf F`nny+Npmyjubnlx Umjk
N_MYJUBNLX KJLJAMY
JXBXUJLU KJLJAMY
F@NNY _@JL X]_MYVBXNY
JXXBXUJLU X]_MYVBXBNY
:, _yne}hubnl kjljamy#Wjblji Ljemmk"
J pyne}hubnl kjljamy bx blvn`vme qbuc ucm p`jllbla, hnnyebljubnl jle hnluyn` nf
ble}xuybj` pynhmxxmx Xcm mlx}ymx ucju annex jle xmyvbhmx jym pyne}hme mffbhbmlu`r4 ucju ucmr jym
nf ucm ybacu z}j`bur, z}jlubur, jle hnxu4 jle ucju ucmr jym pyne}hme nl ubkm, un ucm xjubxfjhubnl nf
ucm h}xunkmy, ju ucm ybacu pybhm Nvmyxmmbla ucm pyne}hubnl pynhmxx
-
7/23/2019 Operations Managment Project Proposal
23/35
98
J pyne}hubnl kjljamy bx blvn`vme bl inuc ucm pym+pyne}hubnl #p`jllbla" xujam jx qm`` jx
ucm pyne}hubnl #hnluyn` jle x}pmyvbxbnl" xujam
Cnqmvmy, ujxdx urpbhj``r blvn`vm7
Nvmyxmmbla ucm pyne}hubnl pynhmxx, eyjqbla }p j pyne}hubnl xhcme}`m4
Mlx}ybla ucju ucm pyne}hubnl bx hnxu mffmhubvm4
Kjdbla x}ym ucju pyne}hux jym pyne}hme nl ubkm jle jym nf anne z}j`bur
Qnydbla n}u ucm c}kjl jle kjumybj` ymxn}yhmx lmmeme
Mxubkjubla hnxux jle xmuubla ucm z}j`bur xujlejyex
Knlbunybla ucm pyne}hubnl pynhmxxmx jle jeg}xubla xhcme}`mx jx lmmeme
Imbla ymxpnlxbi`m fny ucm xm`mhubnl jle kjblumljlhm nf mz}bpkmlu
Knlbunybla pyne}hu xujlejyex jle bkp`mkmlubla z}j`bur+hnluyn` pynayjkkmx
Qnydbla qbuc kjljamyx un bkp`mkmlu ucm hnkpjlr!x pn`bhbmx jle anj`x
Mlx}ybla ucju cmj`uc jle xjfmur a}bem`blmx jym fn``nqme
X}pmyvbxbla jle knubvjubla j umjk nf qnydmyx
Ymvbmqbla ucm pmyfnykjlhm nf x}inyebljumx
Bemlubfrbla uyjblbla lmmex
9 Jxxbxujlu kjljamy #K}cjkkje Xjyfyjw"
Ujdm bl pyne}hubnl nyemyx jle hnlvmr ucmk un ucm pyne}hubnl umjk
Mlx}ym ucju ucm pyne}hubnl ujyamux jym kmu jle ucmym bx j ij`jljhm bl x}pp`r jle
emkjle
Mlx}ym ucju ucm z}j`bur xujlejyex nf pyne}hu jym kmu
Cjle`m Kjhcblmyr pyni`mkx bf jlr
Abvm yma}`jy pyne}hubnl ympnyu un kjljamy
Ympnyu un _yne}hubnl Kjljamy ymajyebla j`` ucm emvm`npkmlux bl cbx.cmy enkjbl
Knubvjubla mkp`nrmmx un abvm ucmby imxu un ucm nyajlbwjubnl
Ympnyu ebymhu`r un npmyjubnlx Kjljamy
-
7/23/2019 Operations Managment Project Proposal
24/35
95
8 F`nny p`jl x}pmyvbxny #Jxbk Wbj"
@mje kjljam jle emvm`np fynlu `blm.jxxbxujlu x}pmyvbxny
_myfnyk j vjybmur nf hnkp`bhjume ujxdx blh`}ebla kjljamkmlu nf mkp`nrmmxUrpbhj``r ympnyu un ucm _yne}hubnl Kjljamy
Cjx dlnq`meam nf hnkknl`r }xme hnlhmpux, pyjhubhmx, jle pynhme}ymx qbucbl j
pjyubh}`jy fbm`e Ym`r nl blxuy}hubnlx jle pym+mxuji`bxcme a}bem`blmx un pmyfnyk ucm
f}lhubnlx nf ucm gni
Knlbuny x}i nyebljumx
Kjljam qnyd bl _ynhmxx
Jxxbxu bl hymjubnl nf mffbhbmlu pynhmxxmx ucyn}ac cjlex+nl emvm`npkmlu jle uyjblbla
Uyjhd z}j`bur nf j`` pynhmxxmx ucyn}ac jlj`rxbx nf ymhnyeme ejuj jle fnykjubnl nf
jeebubnlj` umxu+pnblux
Ympnyu ebymhu`r un Npmyjubnlx Kjljamy
Juumle VB_ kmmubla
Nucmy ujxdx jx jxxbalme ir _yne}hubnl Kjljamy
5 Jxxbxujlu X}pmyvbxny #Xjbkj Jqjl"
Bu bx ymxpnlxbi`m fny nvmyxmmbla ucm ejr un ejr npmyjubnlx
_yne}hubnl ymhnye
Uyr un m`bkbljum lnl+vj`}m jeeme xumpx bl pynhmxx
X}pmyvbxm qnydmyx mlajame bl ucm pyne}hubnl bl ucm jixmlhm nf x}pmyvbxny
Jlj`rwm jle ymxn`vm qnyd pyni`mkx jle qb`` jxxbxu bl xn`vbla ucmxm pyni`mkx
_myfnyk j`` nucmy ujxdx ymz}byme nf mkp`nrmmx qcml lmmeme
-
7/23/2019 Operations Managment Project Proposal
25/35
9=
Z]J@BUR HNLUYN@ EM_JYUKMLU
#Kmkimy jle ucmym emxbaljubnl"
Y}llbla pynhmxx xcn}`e im n}u nf emfmhux, l}kimy nf emfmhux xcn}`e im
kblbkbwme
HCBMF Z]J@BUR HNLUYN@
Z]J@BUR HNLUYN@ KJLJAMYX
Z]J@BUR HNLUYN@ X]_MYVBXNY
Z]J@BUR HNLUYN@ BLX_MHUNY
E}ubmx & Ymxpnlxbib`bubmx nf z}j`bur hnluyn` Empjyukmlu
:, HCBMF Z]J@BUR HNLUYN@ #Jkby Xjbf ]``jc"
Cmje nf ucm empjyukmlu un kjdm x}ym qcju nvmyj`` pyne}hubnl bx anbla }p un
kjydmu
9, Z]J@BUR HNLUYN@ KJLJAMYX #Kjyr}k Jlqjy"
Un pynvbem z}j`bur hnluyn` jle jxx}yjlhm f}lhubnlx ucju mlx}ym pyne}hux hnlfnyk un
mlablmmybla xpmhbfbhjubnlx jle kmmu h}xunkmy z}j`bur ymz}bymkmlux ir pmyfnykbla ucm
fn``nqbla e}ubmx
E}ubmx jle Ymxpnlxbib`bubmx
Blh`}em ucm fn``nqbla Nucmy e}ubmx kjr im jxxbalme Kjblujblx jle ympnyux pyne}hu
hnlfnykjlhm un xpmhbfbhjubnlx ucyn}ac blxpmhubnl nf yjq kjumybj`, qnyd bl pynhmxx jle fblbxcme
annex blvmlunybmx
Mspmhume un mffmhubvm`r kjljam pynhmxx bkpynvmkmlux jle hcjlam blbubjubvmx }xbla Xbs
Xbakj jle @mjl hnlhmpux jx jl mlji`my jle mxuji`bxc npmyjubnlj` kmuybhx.dmr blebhjunyx
fny pynhmxx hnluyn`, hnkk}lbhjubnl jle nl+anbla z}j`bur pynhmxx bkpynvmkmlux un
jhcbmvm Z}j`bur mshm``mlhm
Ympnyux jle uyjhdx jlr xbalbfbhjlu emvbjubnlx fynk z}j`bur
xujlejye
-
7/23/2019 Operations Managment Project Proposal
26/35
96
Ymhnkkmlex hnyymhubvm jhubnl jx lmhmxxjyr un kjljamkmlu un
blx}ym hnkp`bjlhm un Z}j`bur ymz}bymkmlux jle anj`x
hnkp`bjlhm un z}j`bur ymz}bymkmlux jle ajucmyx fmmeijhd nl
h}yymlu `mvm` nf h}xunkmy z}j`bur pmyhmpubnl
Hymjum jle kjblujbl j xrxumk fny pyne}hubnl un im ymxpnlxbi`m
fny z}j`bur
Mxuji`bxcmx jle pymxmlux yma}`jy uyjblbla fny blxpmhubnl jle
kjl}fjhu}ybla mkp`nrmmx nl z}j`bur bxx}mx
8, Z]J@BUR HNLUYN@ X]_MYVBXNY #KMEBCJ W]IJBY"
_`jlx, Gni Emxhybpubnlx, jle kjljamx ucm kmhcjlbhj` #`mlauc" blxpmhubnlx
fbyxu jyubh`m jle fblj` jhhmpujlhm" un mlx}ym ucju ucm pyne}hubnl nf pyne}hux
bl ucm Kjhcblm Xcnp bx hnlxbxumlu qbuc mxuji`bxcme xujlejyex
Emvm`npx jle jlj`rwmx xujubxubhj` ejuj jle pyne}hu xpmhbfbhjubnlx un
emumykblm pymxmlu xujlejyex jle mxuji`bxc pynpnxme z}j`bur jle ym`bjib`bur
mspmhujlhr nf fblbxcme pyne}hu
Kjljamx ucm emvm`npkmlu jle bkp`mkmlujubnl nf blxpmhubnl pynhme}ymx
Ymxpnlxbi`m fny hnnyebljubla x}inyebljum mkp`nrmm ymhy}bukmlu, xm`mhubnl,
uyjblbla, pmyfnykjlhm jxxmxxkmlu, qnyd jxxbalkmlux, jle ebxhbp`bljyr
jhubnlx
Ymz}byme Xdb``x fny Z}j`bur Hnluyn` X}pmyvbxny Gni7
JX2:?? _YNHMXXMX BXN 2??:7 9???
IJHCM@NYX EMAYMM DJBWML XBS XBAKJ
KMHCJLBHJ@ BLX_MHUBNLX
-
7/23/2019 Operations Managment Project Proposal
27/35
91
5, Z]J@BUR HNLUYN@ BLX_MHUNY#LJVMME KJLWNNY"
Cjlex nl umxubla nf j`` pyne}hux jle mlvbynlkmluj` knlbunybla jle yma}`jubla Msjkblmx
kjhcblm+kjem pyne}hu fny emfmhux7 Xm`mhux xjkp`m , jle vbx}j``r msjkblmx pyne}hu fny nucmy
emfmhux Ymhnyex l}kimy nf emfmhubvmx jle blfnykx empjyukmlu x}pmyvbxny qcml pmyhmlujam nf
emfmhubvm }lbux mshmmex j``nqji`m `bkbux, ymz}bybla blxpmhubnl nf mlubym }lbu n}up}u
Z]J@BUR JXX]YJLHM EM_JYUKMLU
#Kmkimy jle ucmym emxbaljubnl"
Ucbx jyubh`m bx pyne}hme qbuc nigmhubvm nf bemlubfrbla ucm lmme nf z}j`bur jxx}yjlhm ju
lmxu`m ebmu nyjlam j`nla qbuc ucm xpmhbfbh anj`x jle nigmhubvmx nf z}j`bur jxx}yjlhm empjyukmlu
Qm cjvm `jbe enql ucm lmhmxxjyr ymxpnlxbib`bubmx nf ucm z}j`bur jxx}yjlhm empjyukmlu bl iybmf jle
hnlhbxm kjllmy
_myxnllm` ju ucm z}j`bur jxx}yjlhm empjyukmlu
KJLJAMY Z]J@BUR JLE JXX]YJLHM EM_JYUKMLU
FJB@]YM JLJ@RXUZ]J@BUR JLE JXX]YJLHM HNNYEBLJUNY
BLUMYLJ@ J]EBUNY
Z}j`bur jxx}yjlhm
Bu bx j pjyu nf z}j`bur kjljamkmlu qcbhc ympymxmlux j hnkp`ms pynhmxx fnh}xme nl
hymjubnl nf ucm hnlfbemlhm ucju ucm hnyymxpnlebla ymz}bymkmlu un z}j`bur bx dmpu, jle blh`}emx j``
ucm fjhunyx jle ucm jhubnlx lmmeme fny jhcbmvmkmlu nf ucm jppynpybjum z}j`bur `mvm` nf pyne}hux
jle xmyvbhmx Bu bx j xmu nf jhubvbubmx blumleme un mlx}ym ucju pyne}hux #annex jle.ny xmyvbhmx"
xjubxfr h}xunkmy ymz}bymkmlux bl j xrxumkjubh, ym`bji`m fjxcbnl
-
7/23/2019 Operations Managment Project Proposal
28/35
93
Ucm amlmyj` nigmhubvm nf z}j`bur jxx}yjlhm empjyukmlux jl mlcjlhmkmlu nf pyne}hu
jle xmyvbhm z}j`bur jle jl blhymjxm nf h}xunkmy xjubxfjhubnl Un jhcbmvm ucbx nigmhubvm, ZJE
xcn}`e ymjhc ucm fn``nqbla anj`x4
Hnlubl}n}x jle hnlxbxumlu emvm`npkmlu, bkp`mkmlujubnl jle kjblumljlhm nf z}j`bur
jxx}yjlhm kjljamkmlu xrxumk
Xujff uyjblbla jle hnkp`bjlhm qbuc ucm ymz}bymkmlux nf ucm z}j`bur jxx}yjlhm
kjljamkmlu
Z}j`bur hnluyn` nvmy pynvbeme pyne}hux jle xmyvbhmx bl jhhnyejlhm qbuc Ucm Y}`mx
jle Xujlejyex nf ucm hnkpjlr
Emvm`npbla jle kjdbla jyyjlamkmlux fny mlcjlhbla ucm z}j`bur nf pynvbeme pyne}hux
jle xmyvbhmx
Nyajlbwbla jle hnle}hubla blumylj` j}ebu nf ucm z}j`bur jxx}yjlhm kjljamkmlu
xrxumk
Nyajlbwbla jle hnluyn``bla hnyymhubvm jle pymvmlubla jhubnlx nf z}j`bur kjljamkmlu
Hnluyn` nvmy mz}bpkmlu jle pyne}hubnl pynhmxx
Hnluyn` nvmy pyne}hu n}up}u
Blvmxubajubnl nf h}xunkmy h`jbkx
: Z}j`bur jle jxx}yjlhm kjljamy #Ijimy x}`ujl"
E}ur un kmjx}ym ucm hnlfnykjlhm z}j`bur, ny emaymm un qcbhc ucm pyne}hu.xmyvbhm qjx
pyne}hme hnyymhu`r
Ucm pymvmlubnl nf emfmhux, x}hc jx ir ucm emp`nrkmlu nf j z}j`bur kjljamkmlu xrxumkjle pymvmlujubvm jhubvbubmx `bdm fjkm
Ucm emumhubnl nf emfmhux, knxu hnkknl`r jxxnhbjume qbuc umxubla qcbhc ujdmx p`jhm
qbucbl j z}j`bur kjljamkmlu xrxumk urpbhj``r ymfmyyme un jx vmybfbhjubnl jle vj`bejubnl
_`jllme jle xrxumkjubh pyne}hubnl pynhmxxmx ucju pynvbem hnlfbemlhm bl j pyne}hu!x
x}bujib`bur fny bux blumleme p}ypnxm
-
7/23/2019 Operations Managment Project Proposal
29/35
92
Hcmhd uqn dmr pyblhbp`mx hcjyjhumybwm zj7 )fbu fny p}ypnxm) #ucm pyne}hu xcn}`e im
x}buji`m fny ucm blumleme p}ypnxm" jle )ybacu fbyxu ubkm) #kbxujdmx xcn}`e im m`bkbljume"
Z}j`bur jxx}yjlhm blh`}emx yma}`jubnl nf ucm z}j`bur nf yjq kjumybj`x, jxxmki`bmx,
pyne}hux jle hnkpnlmlux4 xmyvbhmx ym`jume un pyne}hubnl4 jle kjljamkmlu, pyne}hubnl
jle blxpmhubnl pynhmxxmx
9 Fjb`}ym Jlj`rxu #Dc}yyjk Kmcinni"
Un pmyfnyk jlj`rxbx nf emfmhubvm pyne}hu
]ub`bwm ucm ymx}`ubla fbleblax un bkpynvm pyne}hu rbm`e jle blumaybur
Ym`bjib`bur Mlablmmybla j`xn pmyfnykx fjb`}ym jlj`rxbx bl knem jle ucm kmhcjlbxk nf j``
fjb`}ymx #inuc fynk yn}ublm ym`bjib`bur umxux jle h}xunkmy ymu}ylx"
Z}j`bfbhjubnl nf msbxubla pyne}hux fny lmq jpp`bhjubnlx H}xunkmy Z}j`bfbhjubnlx
Ym`bjib`bur bx ymxpnlxbi`m fny ymvbmq jle jhhmpujlhm nf j`` h}xunkmy ymz}bymkmlux
Hnnyebljumx j`` ymp`bmx un h}xunkmyx jle jppynvmx j`` hnyymxpnlemlhm n}uxbem ucm
hnkpjlr
8, Z}j`bur Jxx}yjlhm hnnyebljuny #K}cjkkje Fbjw"
_ynvbemx pynhme}ymx fny z}j`bfbhjubnl nf lmq pyne}hu emxbalx ymz}bym ym`bjib`bur
pjyubhbpjubnl jle jppynvj` bl emxbal ymvbmqx, enh}kmlujubnl, hcjyjhumybwjubnl, jle
ym`bjib`bur xuymxx xu}ebmx
Lmq pjhdjam z}j`bfbhjubnl bx jppynvme jle ym`mjxme fny pyne}hubnl jfumy pymxhybime
mlvbynlkmluj` umxux cjvm imml x}hhmxxf}``r hnkp`mume
Z}j`bfbhjubnl nf j lmq pyne}hu bx ayjlume nl`r jfumy Z}j`bur jle ym`bjib`bur cjvmhnkp`mume mvj`}jubnl nf pynhmxx hnluyn` xu}ebmx Xbalbfbhjlu knebfbhjubnlx un msbxubla
pynhmxxmx jym uymjume jx lmq pynhmxxmx fny ucm p}ypnxm nf z}j`bfbhjubnl
_ynpmy enh}kmlujubnl nf j`` hcjlamx un pynhmxx xumpx jle pynhme}ym, jle nf jlr ny
kjumybj`, bx jxx}yme ir Ym`bjib`burx jppynvj` lmq ny bkpynvme emxbalx
-
7/23/2019 Operations Managment Project Proposal
30/35
8?
5, Blumylj` J}ebuny #Jucjy Xjmme"
J pmyxnl mkp`nrme jx j z}j`bur jxx}yjlhm j}ebuny bx ymxpnlxbi`m fny umxubla bumkx
pyne}hme ir j hnkpjlr ny fjhb`bur jajblxu ucm ymhnalbwme ble}xuyr xujlejyexUcm z}j`bur jxx}yjlhm j}ebuny bx ymj``r ymxpnlxbi`m fny kjdbla x}ym ucju qcju bx ympnyume
nl ucm pjhdjam bx ymj``r qcju ucm pyne}hu bx, jle ucju bu bx xjfm }lemy FEJ jle nucmy
jpp`bhji`m yma}`jubnlx
J z}j`bur jxx}yjlhm j}ebuny lmmex un im vmyr nyajlbwme, cjvm j xuynla jlj`rubhj`
ijhdayn}le jx qm`` jx imbla fjkb`bjy qbuc ucm xujlejye npmyjubla pynhme}ymx #XN_x" jle
yma}`jubnlx jffmhubla ucm pyne}hubnl nf ucm fblj` pyne}hu
Jl }lemyxujlebla nf ucm ibnumhcln`nar ucju anmx blun kjl}fjhu}ybla jle emvm`npbla ucm
pyne}hu bx hybubhj`
Blumylj` j}ebuny hnlubl}j``r knlbuny hnkp`bjlhm mffnyux qcbhc mlji`mx j i}xblmxx un
jxxmxx jle cjle`m bux ybxd
Kjydmubla Empjyukmlu
#Kmkimy jle ucmym emxbaljubnl"
E}ubmx & Ymxpnlxbib`bubmx nf Kjydmubla Empjyukmlu
: JEVMYUBXBLA KJLJAMY #J}yjlawjbi"
Jevmyubxbla kjljamy bx ymxpnlxbi`m fny nyajlbwbla ucm umxubla nf j pyne}hu bl j `bkbume
kjydmu imfnym bu bx }lbvmyxj``r kjydmume
Jevmyubxbla kjljamyx nvmyxmm jevmyubxbla jle pynknubnl xujffx, qcbhc }x}j``r jym xkj``,
mshmpu bl ucm `jyamxu fbykx
Bl j xkj`` fbyk, kjljamyx kjr xmyvm jx `bjbxnlx imuqmml ucm fbyk jle ucm jevmyubxbla ny
pynknubnl jamlhr
-
7/23/2019 Operations Managment Project Proposal
31/35
8:
Bl `jyamy fbykx, jevmyubxbla kjljamyx nvmyxmm bl+cn}xm jhhn}lu, hymjubvm, jle kmebj
xmyvbhmx empjyukmlux
9 KJYDMUBLA KJLJAMY #Xjbf+}y+ymckjl"
Kjydmubla kjljamyx emvm`np ucm fbykx kjydmubla xuyjumar bl emujb` Qbuc ucm cm`p nf
x}inyebljumx, blh`}eblapyne}hu emvm`npkmlu kjljamyx jle kjydmu ymxmjyhc kjljamyx
Ucmr mxubkjum ucm emkjle fny pyne}hux jle xmyvbhmx nffmyme ir ucm fbyk jle bux
hnkpmubunyx
Bl jeebubnl, ucmr bemlubfr pnumlubj` kjydmux fny msjkp`m, i}xblmxx fbykx, qcn`mxj`myx,
ymujb`myx, anvmylkmlu, ny ucm amlmyj` p}i`bh
Kjydmubla kjljamyx emvm`np pybhbla xuyjumar un cm`p fbykx kjsbkbwm pynfbux jle kjydmu
xcjym qcb`m mlx}ybla ucju ucm fbykx h}xunkmyx jym xjubxfbme
Ucmr knlbuny uymlex ucju blebhjum ucm lmme fny lmq pyne}hux jle xmyvbhmx
Ucmr nvmyxmm pyne}hu emvm`npkmlu
Ucmxm kjljamyx ebymhu pynknubnlx pynayjkx ucju hnkiblm jevmyubxbla qbuc p}yhcjxm
blhmlubvmx un blhymjxm xj`mx
8 _]I@BH YM@JUBNLX KJLJAMY #Ujrrij Xjfmmy"
_}i`bh ym`jubnlx kjljamyx x}pmyvbxm p}i`bh ym`jubnlx xpmhbj`bxux
Ucmxm kjljamyx ebymhu p}i`bhbur pynayjkx
Ucmr }xm mvmyr jvjb`ji`m hnkk}lbhjubnl kmeb}k un kjblujbl ucm x}ppnyu nf ucm xpmhbfbh
ayn}p }pnl qcnk ucmby nyajlbwjubnlx x}hhmxx empmlex, x}hc jx hnlx}kmyx,
xunhdcn`emyx, ny ucm amlmyj` p}i`bh
_}i`bh ym`jubnlx kjljamyx j`xn mvj`}jum jevmyubxbla jle pynknubnlx pynayjkx fny
hnkpjubib`bur qbuc p}i`bh ym`jubnlx mffnyux jle xmyvm jx ucm mrmx jle mjyx nf unp
kjljamkmlu
-
7/23/2019 Operations Managment Project Proposal
32/35
89
Ucmr nixmyvm xnhbj`, mhnlnkbh, jle pn`bubhj` uymlex ucju kbacu }`ubkjum`r jffmhu ucm fbyk,
jle ucmr kjdm ymhnkkmlejubnlx un mlcjlhm ucm fbykx bkjam nl ucm ijxbx nf ucnxm
uymlex
_}i`bh ym`jubnlx kjljamyx kjr hnlfmy qbuc `jiny ym`jubnlx kjljamyx un pyne}hm blumylj`
hnkpjlr hnkk}lbhjubnlx x}hc jx lmqx`muumyx jin}u mkp`nrmm+kjljamkmlu ym`jubnlx
Ucmr jxxbxu hnkpjlr msmh}ubvmx bl eyjfubla xpmmhcmx, jyyjlabla blumyvbmqx, jle
kjblujblbla nucmy fnykx nf p}i`bh hnlujhu4 nvmyxmm hnkpjlr jyhcbvmx4 jle ymxpnle un
ymz}mxux fny blfnykjubnl
Bl jeebubnl, xnkm nf ucmxm kjljamyx cjle`m xpmhbj` mvmlux, x}hc jx ucm xpnlxnyxcbp nf
yjhmx, pjyubmx bluyne}hbla lmq pyne}hux, ny nucmy jhubvbubmx ucju ucm fbyk x}ppnyux bl nyemy
un ajbl p}i`bh juumlubnl ucyn}ac ucm pymxx qbucn}u jevmyubxbla ebymhu`r
5 _YNKNUBNL KJLJAMY #JYNNG LJXBY"
-
7/23/2019 Operations Managment Project Proposal
33/35
88
X]__@R HCJBL EM_JYUKMLU
#Kmkimy jle ucmym emxbaljubnl"
Bluyne}hubnl
)bJ x}pp`r hcjbl ymfmyx un ucm lmuqnyd nf fjhb`bubmx jle ebxuybi}ubnl npubnlx ucju
pmyfnykx ucm f}lhubnlx nf pynh}ymkmlu nf kjumybj`x, uyjlxfnykjubnl nf ucmxm kjumybj`x
blun blumykmebjum jle fblbxcme pyne}hux, jle ucm ebxuybi}ubnl nf ucmxm fblbxcme
pyne}hux un h}xunkmyx
X}pp`r hcjbl kjljamkmlu `bmx imuqmml f}``r vmyubhj` blumayjume fbykx qcmym
ucm mlubym f`nq nf kjumybj` bx nqlme ir j xbla`m fbyk bl qcbhc mjhc hcjllm` kmkimy
npmyjumx blempmlemlu`r Ucm dmr fny mffmhubvm kjljamkmlu `bmx bl ucm hnnyebljubnl
imuqmml ucm vjybn}x dmr p`jrmyx qbucbl ucm hcjbl)
Nigmhubvm
Un npubkbwm jle hnlxn`bejum `nq+hnxu i}u mffbhbmlu ymxn}yhmx jle pynhmxxmx
Un emvm`np jle kjljam xbkp`bfbme & mffmhubvm x}pp`r lmuqnyd un jhcbmvm j
cbac `mvm` nf xmyvbhm
Hymjum j hnlubl}n}x bkpynvmkmlu h}`u}ym eybvml ir pmyfnykjlhm kmjx}ymx
jle ymqjyex
-
7/23/2019 Operations Managment Project Proposal
34/35
85
Empjyukmluj` Cbmyjyhcr
_nxux & Ymxpnlxbib`bubmx
X}pp`r hcjbl Kjljamy Ky ]xkjl+]`+Cjz bx ymxpnlxbi`m fny ucm
pyne}hubnl hnluyn`, xhcme}`bla, blvmlunyr hnluyn`, p}yhcjxbla nf yjq kjumybj`,
mlx}ybla p}lhu}j` ebxuybi}ubnl fny pyne}hubnl p`jl & kjumybj` lmmex un ucm
ym`mvjlu f}lhubnl, kmmubla ucm ymz}bymkmlu nf blvmlunyr hnluyn` jle ucm
jhh}yjhr nf z}jlubur
_ynh}ymkmlu Kjljamy Ky Cjxxjl Gjvjbe bx ymxpnlxbi`m fny
fnyk}`jubla pynh}ymkmlu xuyjumar un yme}hm kjumybj` hnxu, emvm`npbla &
kjblujblbla j h`nxm ym`jubnlxcbp qbuc x}pp`bmyx, msp`nybla lmq
x}pp`bmyx.vmlenyx un hnpm qbuc h}xunkmy ymz}bymkmlu ymz}bymkmlux, qnydbla
h`nxm`r qbuc blumylj` empjyukmlux un mlx}ym ucm lmhmxxjyr kjumybj`x jym ymjer
fny pyne}hubnl nl j ubkm`r ijxbx, knlbunybla x}pp`bmy!x pmyfnykjlhm bl umykx nf
pybhm, z}j`bur jle em`bvmyr
_yne}hubnl Kjljamy Ky Kncxbl Jwbw bx ymxpnlxbi`m fny ucm
hnnyebljubnl nf j`` ucm pmnp`m & mz}bpkmlu blvn`vme bl ucm pyne}hubnl pynhmxx,
X}pp`r Hcjbl
Empjyukmlu
X}pp`r Hcjbl Kjljamy
#]xkjl+]`+Cjz"
_ynh}ymkmlu Kjljamy
#Cjxxjl Gjvme"
_yne}hubnl Kjljamy
#Kncxbl Jwbw"
Ebxuybi}ubnl Kjljamy
#Jgkj` Dcjl"
-
7/23/2019 Operations Managment Project Proposal
35/35
mlx}ybla kmmubla nf n}up}u & z}j`bur anj`x, emvbxbla kmucnex nf kmmubla
pyne}hubnl anj`x, emhbxbnlx ym`jume un kjhcblmyr, knlbunybla nf pyne}hu
xujlejyex & z}j`bur hnluyn` pynayjkx, bkp`mkmlujubnl nf hnkpjlr!x anj`x jle
pn`bhbmx
Ebxuybi}ubnl Kjljamy Ky Jgkj` Dcjl bx ymxpnlxbi`m fny cjle`bla
em`bvmyr nf annex, emhbxbnlx blvn`vbla uyjlxpnyujubnl, xunhd hnluyn`,
qjymcn}xbla jle mlx}ybla xuy}hu}ymx un knlbuny ucm f`nq nf annex