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OPERATOR'S MANUAL Model C712 Soft Serve Freezer Original Operating Instructions 062179-M 2/03/05 (Original Publication) Updated 6/25/15

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Page 1: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

OPERATOR'SMANUAL

Model C712Soft Serve Freezer

Original Operating Instructions

062179-M2/03/05 (Original Publication)

Updated 6/25/15

Page 2: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

Complete this page for quick reference when service is required:

Taylor Distributor:

Address:

Phone:

Fax:

E-mail:

Service:

Parts:

Date of Installation:

Information found on the data label:

Model Number:

Serial Number:

Electrical Specs: Voltage Cycle

Phase

Maximum Fuse Size: A

Minimum Wire Ampacity: A

E 2005 Carrier Commercial Refrigeration, Inc.062179-MAny unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of thiswork may be a violation of Copyright Law of the United States of America and other countries, could resultin the awarding of Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may resultin further civil and criminal penalties. All rights reserved.

Taylor Companya division of Carrier Commercial Refrigeration, Inc.750 N. Blackhawk Blvd.Rockton, IL 61072

Page 3: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

Table of Contents Model C712

Table of Contents

Section 1 To the Installer 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installer Safety 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Site Preparation 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Air Cooled Units 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Water Connections (Water Cooled Units Only) 2. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Electrical Connections 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Beater Rotation 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Refrigerant 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 2 To the Operator 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 3 Safety 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 4 Operator Parts Identification 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model C712 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Model C712 Door and Beater Assembly 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

X57029-XX Pump A. - Mix Simplified 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accessories 11. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Brushes 12. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 5 Important: To the Operator 13. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Symbol Definitions 14. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating Screen Descriptions 15. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Manager's Menu 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 6 Operating Procedures 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Freezing Cylinder Assembly 22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mix Pump Assembly 27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Sanitizing 29. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Priming 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Manual Brush Cleaning 31. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Draining Product From The Freezing Cylinder 31. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Rinsing 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Hopper Cleaning 32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 4: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

Model C712 Table of Contents

Table of Contents - Page 2

Disassembly 33. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Brush Cleaning 34. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 7 Important: Operator Checklist 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

During Cleaning and Sanitizing 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Troubleshooting Bacterial Count 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Regular Maintenance Checks 35. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Winter Storage 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 8 Troubleshooting Guide 37. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 9 Parts Replacement Schedule 40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 10 Limited Warranty on Equipment 41. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Section 11 Limited Warranty on Parts 43. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Note: Continuing research results in steady improvements; therefore, informationin this manual is subject to change without notice.

Note: Only instructions originating from the factory or its authorized translationrepresentative(s) are considered to be the original set of instructions.

E 2005 Carrier Commercial Refrigeration, Inc. (Original Publication)Updated June, 2015062179-MAny unauthorized reproduction, disclosure, or distribution of copies by any person of any portion of thiswork may be a violation of Copyright Law of the United States of America and other countries, could resultin the awarding of Statutory Damages of up to $250,000 (17 USC 504) for infringement, and may resultin further civil and criminal penalties.All rights reserved.

Taylor Companya division of Carrier Commercial Refrigeration, Inc.750 N. Blackhawk Blvd.Rockton, IL 61072

Page 5: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

1Model C712 To the Installer

131121

Section 1 To the Installer

The following information has been included in themanual as safety and regulatory guidelines. Forcomplete installation instructions, please see theInstallation Checklist.

Installer Safety

In all areas of the world, equipment shouldbe installed in accordance with existing local codes.Please contact your local authorities if you have anyquestions.

Care should be taken to ensure that all basic safetypractices are followed during the installation andservicing activities related to the installation andservice of Taylor equipment.

S Only authorized Taylor service personnelshould perform installation and repairs onthe equipment.

S Authorized service personnel should consultOSHA Standard 29CFRI910.147 or theapplicable code of the local area for theindustry standards on lockout/tagoutprocedures before beginning any installationor repairs.

S Authorized service personnel must ensurethat the proper PPE is available and wornwhen required during installation andservice.

S Authorized service personnel must removeall metal jewelry, rings, and watches beforeworking on electrical equipment.

The main power supply(s) to the freezermust be disconnected prior to performing anyrepairs. Failure to follow this instruction may result inpersonal injury or death from electrical shock orhazardous moving parts as well as poorperformance or damage to the equipment.

Note: All repairs must be performed by anauthorized Taylor Service Technician.

This unit has many sharp edges that cancause severe injuries.

Site Preparation

Review the area the unit is to be installed in beforeuncrating the unit making sure that all possiblehazards the user or equipment may come into havebeen addressed.

Air Cooled Units

The Model C712 air cooled unit requires a minimumof 3” (76 mm) of clearance on all sides. Install thedeflector provided to prevent recirculation of warmair. This will allow for adequate air flow across thecondenser. Failure to allow adequate clearance canreduce the refrigeration capacity of the freezer andpossibly cause permanent damage to thecompressor.

For Indoor Use Only: This unit is designed tooperate indoors, under normal ambienttemperatures of 70_-75_F (21_-24_C). The freezerhas successfully performed in high ambienttemperatures of 104_(40_C) at reduced capacities.

This unit must NOT be installed in an areawhere a water jet or hose can be used. NEVER usea water jet or hose to rinse or clean the unit. Failureto follow this instruction may result in electrocution.

This unit must be installed on a level surfaceto avoid the hazard of tipping. Extreme care shouldbe taken in moving this equipment for any reason.Two or more persons are required to safely movethis unit. Failure to comply may result in personalinjury or equipment damage.

Uncrate the unit and inspect it for damage. Reportany damage to your Taylor Distributor.

This piece of equipment is made in the USA and hasUSA sizes of hardware. All metric conversions areapproximate and vary in size.

Page 6: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

2 Model C712To the Installer

130304

Water Connections(Water Cooled Units Only)

An adequate cold water supply must be providedwith a hand shut-off valve. On the underside of thebase pan or on the right side, two 3/8” I.P.S. waterconnections for inlet and outlet are provided for easyhook-up. 1/2” inside diameter water lines should beconnected to the machine. (Flexible lines arerecommended, if local codes permit.) Depending onlocal water conditions, it may be advisable to installa water strainer to prevent foreign substances fromclogging the automatic water valve. There will beonly one water “in” and one water “out” connection.DO NOT install a hand shut-off valve on the water“out” line! Water should always flow in this order:first, through the automatic water valve; second,through the condenser; and third, through the outletfitting to an open trap drain.

A back flow prevention device isrequired on the incoming water connection side.Please refer to the applicable National, State, andlocal codes for determining the proper configuration.

Electrical Connections

In the United States, this equipment is intended tobe installed in accordance with the NationalElectrical Code (NEC), ANSI/NFPA 70-1987. Thepurpose of the NEC code is the practicalsafeguarding of persons and property from hazardsarising from the use of electricity. This code containsprovisions considered necessary for safety. In allother areas of the world, equipment should beinstalled in accordance with the existing local codes.Please contact your local authorities.

FOLLOW YOUR LOCAL ELECTRICAL CODES!

Each unit requires one power supply for each datalabel on the unit. Check the data label on the freezerfor branch circuit overcurrent protection or fuse,circuit ampacity, and other electrical specifications.Refer to the wiring diagram provided inside theelectrical box, for proper power connections.

CAUTION: THIS EQUIPMENT MUST BEPROPERLY GROUNDED! FAILURE TO DO SOCAN RESULT IN SEVERE PERSONAL INJURYFROM ELECTRICAL SHOCK!

DO NOT operate this freezer with largerfuses than specified on the unit data label. Failure tofollow this instruction may result in electrocution ordamage to the machine.

This unit is provided with an equipotentialgrounding lug that is to be properly attached to therear of the frame by the authorized installer. Theinstallation location is marked by the equipotentialbonding symbol (5021 of IEC 60417-1) on both theremovable panel and the equipments frame.

Stationary appliances which are notequipped with a power cord and a plug or anotherdevice to disconnect the appliance from the powersource must have an all-pole disconnecting devicewith a contact gap of at least 3 mm installed in theexternal installation.

Appliances that are permanently connectedto fixed wiring and for which leakage currents mayexceed 10 mA, particularly when disconnected ornot used for long periods, or during initial installation,shall have protective devices such as a GFI, toprotect against the leakage of current, installed bythe authorized personnel to the local codes.

Supply cords used with this unit shall beoil-resistant, sheathed flexible cable not lighter thanordinary polychloroprene or other equivalentsynthetic elastomer-sheathed cord (Codedesignation 60245 IEC 57) installed with the propercord anchorage to relieve conductors from strain,including twisting, at the terminals and protect theinsulation of the conductors from abrasion.

If the supply cord is damaged, it must be replacedby the manufacturer, its service agent, or similarlyqualified person, in order to avoid a hazard.

Page 7: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

3Model C712 To the Installer

130923

Beater Rotation

Beater rotation must be clockwise as viewedlooking into the freezing cylinder.

Note: The following procedures should be performedby a trained service technician.

To correct the rotation on a three-phase unit,interchange any two incoming power supply lines atfreezer main terminal block only.

To correct rotation on a single-phase unit, changethe leads inside the beater motor. (Follow thediagram printed on the motor.)

Electrical connections are made directly to theterminal block provided in the splice box.

Refrigerant

In consideration of our environment, Taylorproudly uses only earth friendly HFC refrigerants.The HFC refrigerant used in this unit is R404A. Thisrefrigerant is generally considered non-toxic andnon-flammable, with an Ozone Depleting Potential(ODP) of zero (0). However, any gas under pressureis potentially hazardous and must be handled withcaution.

NEVER fill any refrigerant cylinder completely withliquid. Filling the cylinder to approximately 80% willallow for normal expansion.

Use only R404A refrigerant that conformsto the AHRI standard 700 specification. The use ofany other refrigerant may expose users andoperators to unexpected safety hazards.

Refrigerant liquid sprayed onto the skin maycause serious damage to tissue. Keep eyes and skinprotected. If refrigerant burns should occur, flushimmediately with cold water. If burns are severe,apply ice packs and contact a physicianimmediately.

Taylor reminds technicians to be cautious ofgovernment laws regarding refrigerant recovery,recycling, and reclaiming systems. If you have anyquestions regarding these laws, please contact thefactory Service Department.

WARNING: R404A refrigerant used inconjunction with polyolester oils is extremelymoisture absorbent. When opening a refrigerationsystem, the maximum time the system is open mustnot exceed 15 minutes. Cap all open tubing toprevent humid air or water from being absorbed bythe oil.

Page 8: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

4 Model C712To the Operator

131121

Section 2 To the Operator

Your freezer has been carefully engineered andmanufactured to give you dependable operation.

This unit, when properly operated and cared for, willproduce a consistent quality product. Like allmechanical products, it will require cleaning andmaintenance. A minimum amount of care andattention is necessary if the operating proceduresoutlined in this manual are followed closely.

This Operator's Manual should be read beforeoperating or performing any maintenance on yourequipment.

Your Taylor freezer will NOT eventually compensatefor and correct any errors during the set-up or fillingoperations. Thus, the initial assembly and primingprocedures are of extreme importance. It is stronglyrecommended that personnel responsible for theequipment's operation, both assembly anddisassembly, go through these procedures togetherin order to be properly trained and to make sure thatno confusion exists.

In the event you should require technical assistance,please contact your local authorized TaylorDistributor.

Note: Your Taylor warranty is valid only if the partsare authorized Taylor parts, purchased from thelocal authorized Taylor Distributor, and only if allrequired service work is provided by an authorizedTaylor service technician. Taylor reserves the rightto deny warranty claims on units or parts ifnon-Taylor approved parts or incorrect refrigerantwere installed in the unit, system modifications wereperformed beyond factory recommendations, or it isdetermined that the failure was caused by abuse,misuse, neglect, or failure to follow all operatinginstructions. For full details of your Taylor Warranty,please see the Limited Warranty section in thismanual.

Note: Constant research results in steadyimprovements; therefore, information in thismanual is subject to change without notice.

If the crossed out wheeled bin symbol isaffixed to this product, it signifies that this product iscompliant with the EU Directive as well as other

similar legislation in effect after August 13, 2005.Therefore, it must be collected separately after itsuse is completed, and cannot be disposed asunsorted municipal waste.

The user is responsible for returning the product tothe appropriate collection facility, as specified byyour local code.

For additional information regarding applicable locallaws, please contact the municipal facility and/orlocal distributor.

Compressor Warranty Disclaimer

The refrigeration compressor(s) on this unit arewarranted for the term stated in the LimitedWarranty section in this manual. However, due tothe Montreal Protocol and the U.S. Clean Air ActAmendments of 1990, many new refrigerants arebeing tested and developed, thus seeking their wayinto the service industry. Some of these newrefrigerants are being advertised as drop-inreplacements for numerous applications. It shouldbe noted that in the event of ordinary service to thisunit's refrigeration system, only the refrigerantspecified on the affixed data label should beused. The unauthorized use of alternate refrigerantswill void your Taylor compressor warranty. It is theunit owner's responsibility to make this fact known toany technician he employs.

It should also be noted that Taylor does not warrantthe refrigerant used in its equipment. For example, ifthe refrigerant is lost during the course of ordinaryservice to this machine, Taylor has no obligation toeither supply or provide its replacement either atbillable or unbillable terms. Taylor does have theobligation to recommend a suitable replacement ifthe original refrigerant is banned, obsoleted, or nolonger available during the five year warranty of thecompressor.

Taylor will continue to monitor the industry and testnew alternates as they are being developed. Shoulda new alternate prove, through our testing, that itwould be accepted as a drop-in replacement, thenthe above disclaimer would become null and void.To find out the current status of an alternaterefrigerant as it relates to your compressor warranty,call the local Taylor Distributor or the Taylor Factory.Be prepared to provide the Model/Serial Number ofthe unit in question.

Page 9: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

5Model C712 Safety

130304

Section 3 SafetyWe at Taylor are concerned about the safety of theoperator when he or she comes in contact with thefreezer and its parts. Taylor has gone to extremeefforts to design and manufacture built-in safetyfeatures to protect both you and the servicetechnician. As an example, warning labels havebeen attached to the freezer to further point outsafety precautions to the operator.

To Operate Safely:

IMPORTANT - Failure to adhere to thefollowing safety precautions may result insevere personal injury or death. Failure tocomply with these warnings may damage themachine and its components. Componentdamage will result in part replacement expenseand service repair expense.

DO NOT operate the freezer withoutreading this Operator Manual. Failure to follow thisinstruction may result in equipment damage, poorfreezer performance, health hazards, or personalinjury.

This appliance is to be used only by trainedpersonnel. It is not intended for use by children orpeople with reduced physical, sensory, or mentalcapabilities, or lack of experience and knowledge,unless given supervision or instruction concerningthe use of the appliance by a person responsible fortheir safety. Children should be supervised to ensurethat they do not play with the appliance.

This unit is provided with an equipotentialgrounding lug that is to be properly attached to therear of the frame by the authorized installer. Theinstallation location is marked by the equipotentialbonding symbol (5021 of IEC 60417-1) on both theremovable panel and the equipments frame.

S DO NOT operate the freezer unless it isproperly grounded.

S DO NOT operate the freezer with largerfuses than specified on the freezer datalabel.

S All repairs must be performed by anauthorized Taylor service technician. Themain power supplies to the machine mustbe disconnected prior to performing anyrepairs.

S For Cord Connected Units: Only Taylorauthorized service technicians or licensedelectricians may install a plug orreplacement cord on this unit.

S Stationary appliances which are notequipped with a power cord and a plug oranother device to disconnect the appliancefrom the power source must have an all-poledisconnecting device with a contact gap ofat least 3 mm installed in the externalinstallation.

S Appliances that are permanently connectedto fixed wiring and for which leakagecurrents may exceed 10 mA, particularlywhen disconnected or not used for longperiods, or during initial installation, shallhave protective devices such as a GFI, toprotect against the leakage of current,installed by the authorized personnel to thelocal codes.

S Supply cords used with this unit shall beoil-resistant, sheathed flexible cable notlighter than ordinary polychloroprene orother equivalent synthetic elastomer-sheathed cord (Code designation 60245 IEC57) installed with the proper cord anchorageto relieve conductors from strain, includingtwisting, at the terminals and protect theinsulation of the conductors from abrasion.

If the supply cord is damaged, it must bereplaced by the manufacturer, its serviceagent, or similarly qualified person, in orderto avoid a hazard.

Failure to follow these instructions may result inelectrocution. Contact your local authorized TaylorDistributor for service.

Page 10: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

6 Model C712Safety

130304

DO NOT use a water jet to clean or rinsethe freezer. Failure to follow these instructions mayresult in serious electrical shock.

S DO NOT allow untrained personnel tooperate this machine.

S DO NOT operate the freezer unless allservice panels and access doors arerestrained with screws.

S DO NOT remove any internal operatingparts (examples: freezer door, beater,scraper blades, etc.) unless all controlswitches are in the OFF position.

Failure to follow these instructions may result insevere personal injury to fingers or hands fromhazardous moving parts.

This unit has many sharp edges that cancause severe injuries.

S DO NOT put objects or fingers in the doorspout. This may contaminate the productand cause severe personal injury from bladecontact.

S USE EXTREME CAUTION when removingthe beater asssembly. The scraper bladesare very sharp.

S CAUTION-SHARP EDGES: Two people arerequired to handle the cup/cone dispenser.Protective gloves must be worn and themounting holes must NOT be used to lift orhold the dispenser. Failure to follow thisinstruction can result in personal injury tofingers or equipment damage.

Access to the service area of the unit isrestricted to persons having knowledge and practicalexperience with the appliance, in particular as far assafety and hygiene are concerned.

This freezer must be placed on a levelsurface. Failure to comply may result in personalinjury or equipment damage.

Cleaning and sanitizing schedules aregoverned by your state or local regulatory agenciesand must be followed accordingly. Please refer tothe cleaning section of this manual for the properprocedure to clean this unit.

This machine is designed to maintainproduct temperature under 41°F (5°C). Any productbeing added to this machine must be below 41°F(5°C). Failure to follow this instruction may result inhealth hazards and poor freezer performance.

DO NOT obstruct air intake and discharge openings:

A minimum of 3” (76 mm) air space is required on allsides. Install the deflector provided to preventrecirculation of warm air. Failure to follow thisinstruction may cause poor freezer performance anddamage to the machine.

For Indoor Use Only: This unit is designed tooperate indoors, under normal ambienttemperatures of 70_ - 75_F (21_ - 24_C). Thefreezer has successfully performed in high ambienttemperatures of 104_(40_C) at reduced capacities.

DO NOT run the machine without product. Failure tofollow this instruction can result in damage to themachine.

NOISE LEVEL: Airborne noise emission does notexceed 78 dB(A) when measured at a distance of1.0 meter from the surface of the machine and at aheight of 1.6 meters from the floor.

Page 11: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

7Model C712 Operator Parts Identification

140912

Section 4 Operator Parts Identification

Model C712

Figure 1

Page 12: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

8 Model C712Operator Parts Identification

140912

C712 Exploded View Parts Identification

ITEM DESCRIPTION PART NO.

1 KIT A.-COVER-HOPPER*DUAL X67061-SP

2 PUMP A.-MIX SIMPLIFIED X57029-14*SEE PG 10

3 PANEL-REAR 064258-SER

4 PAN-DRIP 7.875 059737

5 PANEL-SIDE*RIGHT 059907

6 PAN-DRIP 12.5 059736

7 PANEL A.-FRONT-MIDDLE X63879

8 PANEL A.-FRONT-UPPER X59836

9 STUD-NOSE CONE 055987

10 FILTER-AIR-POLY-FLO 052779-11

11 PANEL A.-FILTER-LOUVERED X59928

12 CASTER-4" SWV 3/4-10 STM 044106

13 SCREW-1/4-20 X 3/8 RHM 011694

14 PANEL-CORNER-FRONT-R 063087

15 DEFLECTOR-BLOWER EXH 047912

ITEM DESCRIPTION PART NO.

16 CASTER-4" SWV 3/4-10 STEMW/BRAKE

046437

17 PANEL A.-FRONT LOWER X59854-SER

18 SHIELD-SPLASH-WIRE-19-3/4 L 033813

19 TRAY-DRIP-19-5/8 L X 4-7/8 033812

20 PAN-DRIP 19-1/2 LONG 035034

21 PANEL-CORNER-FRNT-L 063088

22 PANEL-SIDE-LEFT 059906

23 FASTENER-DOOR LATCH 030787

24 FASTENER-DOOR STRIKE 030788

25 ORIFICE 022465-100

26 O-RING-3/8 OD X .070W(100 TO BAG)

016137

27 O-RING-.643 OD X .077W(50 TO BAG)

018572

28 TUBE A.-FEED-SS-5/32 HOLE X29429-2

Page 13: OPERATOR'S MANUAL - taylor-company.com · Installation Checklist. Installer Safety In all areas of the world, equipment should be installed in accordance with existing local codes

9Model C712 Operator Parts Identification

140912

Model C712 Door and Beater Assembly

Figure 2

ITEM DESCRIPTION PART NO.

1 HANDLE A.-DRAW-WELDED X56421-1

2 PLUG-PRIME TWIN 059936

3 NUT-STUD-BLACK 3.250 LONG 058765

4 NUT-STUD-BLACK 2.563 LONG 058764

5 DOOR A.-3SPT*LG BAF X59921-SER

5a BAFFLE A.-LONG 4 IN W/RAD X50882

6 PIN-HANDLE-TWIN 059894

7 GASKET-DOOR HT 4"-DOUBLE 048926

8 O-RING-7/8 OD X .103 W 014402

9 VALVE A.-DRAW X59843

10 VALVE A.-DRAW CENTER X62218

11 SEAL-DRAW VALVE 034698

ITEM DESCRIPTION PART NO.

12 KIT A.-BEATER-FRONTSHOES-BEARING

X50350

13 BEATER A.-3.4QT-1 PIN X46231

14 BLADE-SCRAPER-PLASTIC 046235

15 CLIP-SCRAPER BLADE 7.00 046236

16 SHAFT-BEATER 032564

17 SEAL-DRIVE SHAFT 032560

18 O-RING-1/4 OD X .070W 50 015872

19 SCREW-ADJUSTMENT-5/16-24 056332

20 O-RING-.500 OD X .070W 024278

21 CAP-DESIGN 1.010"ID-6 POINT 014218

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10 Model C712Operator Parts Identification

140312

X57029-XX Pump A. - Mix Simplified

Figure 3

ITEM DESCRIPTION PART NO.

1 - 7 PUMP ASSEMBLY - MIXSIMPLIFIED SOFT SERVE

X57029-14*

1 CYLINDER-PUMP-HOPPER-SOFT SERVE

057943

2 PIN-RETAINING X55450

3 PISTON 053526

4 O-RING 2-1/8” OD - RED 020051

5 CAP-VALVE 056874-14*

6 GASKET - SIMPLIFIED PUMPVALVE

053527

7 ADAPTOR - MIX INLET 054825

8 O-RING - 11/16 OD - RED 016132

ITEM DESCRIPTION PART NO.

9 PIN - COTTER 044731

10 SHAFT A.-DRIVE-MIX PUMP X41947

10a CRANK-DRIVE 039235

10b SHAFT-DRIVE 041948

10c O-RING - DRIVE SHAFT 048632

10d O-RING 1-3/4 008904

11 TUBE A.-FEED-LEFT X59808

12 TUBE A.-FEED-RIGHT X59809

13 CLIP-RETAINER-MIX PUMP 044641

14 RING-CHECK-FEED TUBE 056524

15 SLEEVE A.-MIX PUMP *HT X44761

*NOTE: THE STANDARD PUMP IS X57029-14.OVERRUN CAN BE CHANGED HIGHER OR LOWERBY SUBSTITUTING THE VALVE BODY CAP. THEHIGHER THE (-) THE HIGHER THE OVERRUN. YOURUNIT INCLUDES 2 OPTIONAL CAPS, 056874-12 AND056874-16.

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11Model C712 Operator Parts Identification

140912

Accessories

Figure 4

ITEM DESCRIPTION PART NO.

1 PAIL-10 QT. 013163

2 TOOL-O-RING REMOVAL 048260-WHT

3 TOOL-MIX PUMP SHAFTREMOVAL

057167

ITEM DESCRIPTION PART NO.

4 LUBRICANT-TAYLOR 4 OZ. 047518

*5 SANITIZER-STERA SHEEN SEE NOTE

** KIT A.-TUNE-UP C712 X49463-81

*Note: A sample container of sanitizer is sent with theunit. For reorders, order Stera Sheen part no. 055492(100 packs) or Kay-5 part no. 041082 (125 packs).

**Not Shown

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12 Model C712Operator Parts Identification

121022

Brushes

Figure 5

ITEM DESCRIPTION PART NO.

1 BLACK BRISTLE BRUSH 013071

2 DOUBLE END BRUSH 013072

3 WHITE BRISTLE BRUSH(1” x 2”)

013073

4 BRUSH SET (3) 050103

ITEM DESCRIPTION PART NO.

5 WHITE BRISTLE BRUSH(3” x 7”)

023316

6 BRUSH-END-DOOR-SPOUT 039719

7 BRUSH-PUMP SPOUT 054068

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13Model C712 Important: To the Operator

130220

Section 5 Important: To the Operator

Figure 6

ITEM DESCRIPTION

1 POWER SWITCH

2 FLUORESCENT DISPLAY

3 KEYPADS

4 MIX OUT INDICATOR

5 STANDBY KEY

6 MIX LOW INDICATOR

ITEM DESCRIPTION

7 SELECT KEY

8 SERVICE MENU KEY

9 BRUSH CLEAN COUNTER

10 ARROW KEYS

11 SYRUP TOPPING HEATER KEY

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14 Model C712Important: To the Operator

110204

Symbol Definitions

To better communicate in the International arena,symbols have replaced words on many of ouroperator switches, function, and fault indicators.Your Taylor equipment is designed with theseInternational symbols.

The following chart identifies the symbol definitions.

= SELECT

= ON

= OFF

= UP ARROW

= DOWN ARROW

= AUTO

= WASH

= MIX LOW

= MIX OUT

= MENU DISPLAY

= MIX PUMP

= STANDBY

Power Switch

When placed in the ON position, the power switchallows control panel operation.

Fluorescent Display

The fluorescent display is located on the frontcontrol panel. During normal operation the display isblank. The display is used to show menu optionsand notifies the operator if a fault is detected. OnInternational models, the display will indicate thetemperature of the mix in the hopper.

Indicator Lights

MIX LOW - When the MIX LOW symbol isilluminated, the mix hopper has a low supply of mixand should be refilled as soon as possible.

MIX OUT - When the MIX OUT symbol isilluminated, the mix hopper has been almostcompletely exhausted and has an insufficient supplyof mix to operate the freezer. At this time, the AUTOmode is locked out and the freezer will be placed inthe STANDBY mode. To initiate the refrigerationsystem, add mix to the mix hopper and touch the

AUTO symbol . The freezer will automaticallybegin operation.

Standby Symbol

During long “No Sale” periods, the unit can beplaced into the Standby mode. This maintainsproduct temperatures below 40°F (4.4°C) in both thehopper and the freezing cylinder, and helps preventoverbeating and product breakdown.

When STANDBY is selected, the STANDBY symbol

illuminates, indicating the Standby feature hasbeen activated.

To resume normal operation, press the AUTO

symbol . When the unit cycles off, the product inthe freezing cylinder will be at serving viscosity.

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15Model C712 Important: To the Operator

081205

Reset Mechanism

The reset buttons are located in the back panel ofthe machine. It protects the beater motor from anoverload condition. Should an overload occur, thereset mechanism will trip. To properly reset thefreezer place the power switch in the OFF position.Press the reset button firmly. Turn the power switch

to the ON position. Touch the WASH symbol andobserve the freezer's performance.

WARNING:Donot usemetal objects topress the reset button. Failure to comply mayresult in severe personal injury or death.

If the beater motor is turning properly, touch the

WASH symbol to cancel the cycle. Touch the

AUTO symbol to resume normal operation. If thefreezer shuts down again, contact your authorizedservice technician.

Air/Mix Pump Reset Mechanism

This reset button protects the pump from anoverload condition. Should an overload occur, thereset mechanism will trip. To reset the pump, pressthe reset button firmly.

WARNING: Do not use metal objects topress the reset button. Failure to comply mayresult in severe personal injury or death.

Adjustable Draw Handle

This unit features an adjustable draw handle toprovide the best portion control, giving a better,consistent quality to your product and controllingcosts. The draw handle should be adjusted toprovide a flow rate of 5 to 7-1/2 oz. (142 to 213 g.)of product by weight per 10 seconds. To INCREASEthe flow rate, tighten the screw. To DECREASE theflow rate, loosen the screw. (See Figure 7.)

Figure 7

Operating Screen Descriptions

The fluorescent display located in the center of thecontrol panel is normally blank during the dailyoperation of the machine. The display is activatedwhen the SEL symbol or the Manager's Menu isselected. The display screen will also alert theoperator of specific faults detected by the control.

Power Up

When the machine is powered the control systemwill initialize to perform a system check. The screenwill display “INITIALIZING”. There will be four typesof data the system will check: LANGUAGE,SYSTEM DATA, CONFIG DATA, and LOCKOUTDATA.

During the INITIALIZING... LANGUAGE screen, thealarm will be on. If the system detects corrupt dataduring INITIALIZING, the following display will alertthe operator that the control settings may have beenchanged.

NVRAM FAULTRESET TO DEFAULTS

PRESS SEL KEY

See “NVRAM FAULT” for instructions if the abovemessage appears on the screen.

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16 Model C712Important: To the Operator

050722

Once the system has initialized, the SAFETYTIMEOUT screen will display and the alarm will beon.

SAFETY TIMEOUTANY KEY ABORTS

The SAFETY TIMEOUT screen will be displayedwith the alarm on, for 60 seconds or until any controlsymbol is selected.

After the safety timeout has been completed and thepower switch is OFF, the following screen isdisplayed.

POWER SWITCH OFF- = - = - = - = - = -UNIT CLEANED

Power Switch ON

When the power switch is placed in the ON position,the control panel touch keys become operative. Thefluorescent display will be either blank or indicatethat the unit has been cleaned.

UNIT CLEANED

Brush Clean Counter

The Brush Clean Counter (item 9 on page 13) willdisplay the number of hours since the freezer waslast brush cleaned. After hour 99, it will change to aletter and a number (example: A0, A1. . B0, B1, etc.)

Manager's Menu

The Manager's Menu is used to enter the operatorfunction displays. To access the Menu, touch the

center of the CONE symbol on the control panel.The arrow symbols, the SEL symbol and the CONE

symbol will be lit when the ACCESS CODEscreen is displayed. (See Figure 8.)

Figure 8

In the Menu program, the arrow symbols and theSEL symbol will function as menu keys.

UP ARROW - increases the value above the cursorand is used to scroll upward in text displays.

DOWN ARROW - decreases the value above thecursor and is used to scroll downward in textdisplays.

SEL - advances the cursor position to the right andis used to select menu options.

Note: The machine will continue operation in themode it was in when the Menu was selected.However, the control keys will not be illuminated andare non-functional when the Manager's Menu isdisplayed.

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17Model C712 Important: To the Operator

141016

Entering Access Code

With the ACCESS CODE screen on the display usethe SEL symbol to set the first code number in thecursor position. When the correct number isselected, touch the SEL symbol to move the cursorto the next number position.

ENTER ACCESS CODE

8 3 0 9__

Continue to enter the proper access code numbers(8309) until all four numbers are displayed, thentouch the SEL symbol. The Manager's menu list willdisplay on the screen provided the correct accesscode is entered.

If an incorrect number is entered for the accesscode, the display will exit the Menu program whenthe SEL symbol is selected. (See Figure 9.)

Figure 9

Menu Options

Touch the ARROW symbols to move up or downthrough the Menu. Select a Menu option by touchingthe SEL symbol. Exit the Menu program by selecting

EXIT FROM MENU or touch the CONE symbol .

The following menu options are listed in theManager's Menu.

EXIT FROM MENU

SERVINGS COUNTER

SET CLOCK

AUTO START TIME

STANDBY MODE

MIX LEVEL AUDIBLE

FAULT DESCRIPTION

FAULT HISTORY

LOCKOUT HISTORY

SYSTEM INFORMATION

CURRENT CONDITIONS

NET SERVICE PIN

Exit From Menu

Selecting “EXIT FROM MENU” will exit theManager's Menu and return the control panel keysto normal operation.

Servings Counter

The SERVINGS COUNTER screen is used to checkor reset the number of servings dispensed from theunit. The SERVING COUNTER will automaticallyreset to zero when the unit is brush cleaned.

SERVINGS COUNTER

0 0 0> Next

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18 Model C712Important: To the Operator

141016

Reset the SERVINGS COUNTER by pressing theSEL key which advances to the next screen. Touchthe UP arrow key to move the arrow (>) to “YES”and then touch the SEL key. The servings counterwill reset to zero and exit back to the Manager'sMenu.

Reset CountersARE YOU SURE?

> YesNo

Set Clock

The SET CLOCK option allows the manager orservice technician to adjust the real time clock if theunit is in the brush cleaned state. The followingmessage will display if the Set Clock option isselected when the unit is NOT in a brush cleanstate.

SET CLOCK12:01 10/24/2014NO CHANGES ALLOWEDPress Any Key

If the unit is in the brush cleaned state, pressing theSEL key would display the following screen.

SET CLOCK12:01 10/24/2014Change> Exit

To make any changes, press the UP arrow to moveto “Change” and press the SEL key. Pressing theSEL key will scroll the cursor to the right one digit foreach key press. Pressing the UP or DOWN keysincreases or decreases the selected digits.

SET CLOCK12:01 10/24/2014

> Exit

After all changes have been made and the year hasbeen set, pressing the SEL key will display the firstDAYLIGHT SAVING TIME (DST) screen.

DAYLIGHT SAVING TIMEENABLED

> EnableDisable

Pressing the UP or DOWN arrow keys will move thearrow to “Enable” or “Disable”. Pressing the SEL keynext to “Disable” will disable Daylight Saving Timeand return to the Manager Menu. Pressing the SELkey next to “Enable” selects that option and displaysthe Month and Sunday screen.

MAR Second SundayNOV First SundayChange

> Exit

If the correct Sunday for the time change is notdisplayed, then “Change” should be selected.Pressing the SEL key with the arrow next to“Change” displays the DST Start Month screen.Press the UP or DOWN key to move the arrow tothe appropriate month for the start of DST.

DST START MONTH> MARAPRMAY

Pressing the SEL key with the arrow next to theappropriate month selects the Start Month and thendisplays the DST Start Week screen. Pressing theUP or DOWN key will move the arrow to theappropriate week for the start of DST.

DST START WEEK> Second SundayThird SundayFourth Sunday

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19Model C712 Important: To the Operator

141016

Pressing the SEL key next to the appropriate weekwill display the DST End Month screen. Press theUP or DOWN key to move the arrow to theappropriate month for the end of DST.

DST END MONTH

> NOVDEC

Pressing the SEL key next to the appropriate monthwill display the DST End Week screen. Press theUP or DOWN key to move the arrow to theappropriate week for the end of DST.

DST END WEEK> First SundaySecond SundayThird Sunday

Pressing the SEL key with the arrow next to theappropriate week will select that setting and return tothe Menu screen.

Auto Start Time

The AUTO START TIME option allows the Managerto set the time of day at which the unit automaticallyenters the AUTO mode from the STANDBY mode.The unit must be in the STANDBY mode without afreezer lock condition in order to AUTO START atthe programmable time. The AUTO START TIMEcan also be Disabled and require starting the AUTOmode manually.

AUTO START TIMEDISABLED

Enable> Disable

Enable the AUTO START TIME by pressing the UParrow key to move the arrow up to “Enable”. Touchthe SEL key to advance to the next screen.

AUTO START TIME00:00

Change> Exit

Program the AUTO START TIME by pressing theUP arrow key to move the arrow to “Change”. Touchthe SEL key to advance to the next screen.

AUTO START TIME00:00

Use the arrow keys to program the AUTO STARTTIME by increasing or decreasing the hour settingabove the cursor. Touch the SEL key to advance thecursor and program the minutes setting. Touch theSEL key to return to the previous screen with thenew time setting displayed. Touch the SEL key toexit the screen and return to the Manager's Menu.

Standby Mode

The STANDBY option is used to manually place theunit in the Standby mode during long, no drawperiods. Press the UP key to place the arrow next tothe appropriate side. Press the SEL key to placethat side of the unit into Standby and return to themain menu screen.

STANDBY MODELEFTRIGHT

> EXIT

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20 Model C712Important: To the Operator

141016

Mix Level Audible

The MIX LEVEL AUDIBLE option, when enabled,will alert the operator with an audible tone whenthere is Mix Low or Mix Out condition. The followingscreen is displayed upon selecting this option.

MIX LEVEL AUDIBLEENABLED

> EnableDisable

Disable the audible tone feature by pressing theDOWN arrow key to move the arrow to “Disable”.Touch the SEL key to save the new setting andreturn to the Manager's Menu. The control panelicons for Mix Low and Mix Out will illuminate as themix level drops in the hopper, but the audible tonewill be disabled.

Fault Description

The fluorescent display is located on the frontcontrol panel. During normal operation, the display isblank. The display is used to show menu optionsand notifies the operator if a fault is detected. OnInternational models, the display will indicate thetemperature of the mix in the hopper. If a fault doesoccur, it will appear on the display.

NO FAULT FOUND - There was no fault found inthe freezer. Nothing will appear on the screen afterthis variable message appears.

BEATER OVERLOAD - Place the power switch inthe OFF position. Press the beater reset buttonfirmly. Place the power switch in the ON positionand restart in AUTO.

HPCO COMPRESSOR - Place the power switch inthe OFF position. Wait 5 minutes for the unit to cool.Place the power switch in the ON position andrestart in AUTO.

PRODUCT DOOR OFF - The door must be installedon the unit.

*HOPPER THERMISTOR FAIL - Place the powerswitch in the OFF position. Replace the hopperthermistor probe.

*BARREL THERMISTOR FAIL - Place the powerswitch in the OFF position. Replace the barrelthermistor probe.

*Note: Three codes have been set up to assist indiagnosing bad thermistor probes. If a probe hasshorted (resistance less than 1 ohm), “SHRT” will bedisplayed on the screen for its respective unitlocation. If the probe is open (resistance above 1megohm), “OPEN” will be displayed. If the actualprobe environment exceeds 200 °F (93°C), therespective screen display location will read “OVER”indicating the temperature is “out of range”.

Fault History

The FAULT HISTORY will display up to 100 faultsthat have occurred. Page numbers are displayed inthe upper right hand corner. Page one contains themost recent fault. Pressing the UP key cyclesthrough the Fault History pages from most recent tooldest. Pressing the DOWN key cycles from theoldest to the most recent. The date and time of theevent are displayed on the second line. The thirdline displays the reason for the fault.

FAULT HISTORY 100/00/00 00:00

REASON> Exit

Faults Occurring While in AUTO or STANDBYMode

(L/R) HPR>41F (5C) AFTER 4 HR - The mixtemperature in the hopper was above 41°F (5°C)more than four hours.

(L/R) BRL>41F (5C) AFTER 4 HR - The mixtemperature in the freezing cylinder was above 41°F(5°C) more than four hours.

(L/R) HPR>41F (5C) AFTER PF - The mixtemperature in the hopper was above 41°F (5°C)more than four hours following a power failure.

(L/R) HPR>45F (7C) AFTER 1 HR - The mixtemperature in the left or right hopper was above45_F (7_C) more than one hour.

(L/R) BRL>45F (7C) AFTER 1 HR - The mixtemperature in the left or right barrel was above45_F (7_C) more than one hour.

(L/R) BRL>41F (5C) AFTER PF - The mixtemperature in the freezing cylinder was above 41°F(5°C) more than four hours following a power failure.

(L/R) HPR>59F (15C) - The mix temperature in thehopper exceeded 59°F (15°C).

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21Model C712 Important: To the Operator

141016

(L/R) BRL>59F (15C) - The mix temperature in thehopper exceeded 59°F (15°C).

(L/R) COMP ON TOO LONG - The compressor runtime exceeded the 11 minute timer.

Note: Refer to your local health codes regardingtemperature recommendations for procedures tofollow if these fault screens appear.

Lockout History

The LOCKOUT HISTORY screen displays a historyof the last 100 soft locks, hard locks, brush cleandates, or aborted heat cycles. Page numbers areindicated in the upper right hand corner. Page 1always contains the most recent failure.

LOCKOUT HISTORY 100/00/00 00:00

REASON> Exit

The second line of the screen displays the date andtime a failure occurs. The third line indicates thereason for a failure, or will indicate if a successfulbrush cleaning has occurred. Some failures occurwith multiple reasons. When this occurs, a recordwill be generated for each reason.

Use the arrow keys to advance forward or movebackward to view each screen.

System Information

The SYSTEM INFORMATION is displayed on threeseparate screens. The first screen contains thecontrol and software version installed in the unit.

SOFTWARE VERSIONC712 / C713 UVC4VERSION X X X> Next

Touch the SEL key to advance to the next systeminformation screen containing the software languageversion.

LanguageV4.00 English

> Next

Touch the SEL key to advance to the third systeminformation screen containing the model bill ofmaterial and unit serial number.

B.O.M. C71227C000S/N K0000000

> Next

Pressing the SEL key again will return to the Menuscreen.

Current Conditions

This screen provides the viscosity readings for theproduct when the unit is running, and the hopperand the freezing cylinder temperatures for the unit.

VISC 0.0 0.0HOPPER 41.0 41.0BARREL 41.0 41.0

Press the SEL or Menu key to return to the Menuscreen.

Net Service Pin

The NET SERVICE PIN screen allows the manageror service technician to initialize a networkconnection for networking kitchens.

NET SERVICE PINARE YOU SURE?Yes

> No

Pressing the UP or DOWN key will move the arrowto “Yes” or “No”. Pressing the SEL key with thearrow next to “No” will return to the Menu screen.Pressing the SEL key with the arrow next to “Yes”will connect to the network if a gateway card isconnected. If “Yes” is selected, the unit will appearto “hang” until the memory is cleared and thedefaults are loaded. The display may show themessage “COMMUNICATIONS FAILURE” duringthis time.

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22 Model C712Operating Procedures

Section 6 Operating Procedures

The C712 machine stores mix in a hopper. It hastwo 3.4 quart (3.2 liter) capacity freezing cylinderswith a three spout door.

We begin our instructions at the point where weenter the store in the morning and find the partsdisassembled and laid out to air dry from theprevious night's cleaning.

These opening procedures will show you how toassemble these parts into the freezer, sanitize them,and prime the freezer with fresh mix in preparationto serve your first portion.

If you are disassembling the machine for the firsttime or need information to get to this starting pointin our instructions, turn to page 33, “Disassembly”,and start there.

Freezing Cylinder Assembly

Note: When lubricating parts, use an approved foodgrade lubricant (example: Taylor Lube).

MAKE SURE THE POWER SWITCH IS INTHE “OFF” POSITION! Failure to follow thisinstruction may result in severe personal injury fromhazardous moving parts.

Step 1Before installing the beater drive shaft, lubricate thegroove on the beater drive shaft.

Step 2Slide the beater drive shaft boot seal over the smallend of the beater drive shaft and engage into thegroove on the shaft.

Step 3Heavily lubricate the inside portion of the boot sealand also lubricate the flat end of the boot seal thatcomes in contact with the rear shell bearing.

Step 4Apply an even coat of lubricant to the shaft. DONOT lubricate the hex end. (See Figure 10.)

Figure 10

Note: To ensure the mix does not leak out of theback of the freezing cylinder, the middle section ofthe boot seal should be convex or extend out fromthe seal. If the middle section of the boot seal isconcave or extending into the middle of the seal,turn the seal inside out.

Step 5Insert the beater drive shaft through the rear shellbearing in the freezing cylinder and engage the hexend firmly into the drive coupling. (See Figure 11.)

Figure 11

USE EXTREME CAUTION when handlingthe beater assembly. The scraper blades are verysharp and may cause injury.

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23Model C712 Operating Procedures

150421

Step 6Before installing the beater assembly, check thescraper blades for any signs of wear or damage. If ascraper blade is nicked or worn, replace bothblades.

Check the scraper blade clips to make sure they arenot bent and the slot is even for the entire length ofthe clip. Replace any damaged clips.(See Figure 12.)

Figure 12

Step 7If the blades and clips are in good condition, installthe scraper blade clips over the scraper blades.Place the rear scraper blade over the rear holdingpin on the beater. (See Figure 13.)

Figure 13

Note: Scraper blades should be replaced every 3months.

Note: The hole on the scraper blade must fitsecurely over the pin to prevent costly damage.

Step 8Holding the rear blade on the beater, slide it into thefreezing cylinder halfway. Install the front scraperblade over the front holding pin. (See Figure 14.)

Figure 14

Step 9Before installing the beater shoes, check the shoesfor any nicks, cracks, or signs of wear. If any defectsare present, replace the beater shoes.

Step 10If the shoes are in good condition, install the beatershoes. (See Figure 15.)

Figure 15

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24 Model C712Operating Procedures

150421

Step 11Slide the beater assembly the rest of the way intothe freezing cylinder.

Make sure the beater assembly is in position overthe drive shaft by turning the beater slightly until thebeater is properly seated. When in position, thebeater will not protrude beyond the front of thefreezing cylinder. (See Figure 16.)

Figure 16

Repeat these steps for the other side of themachine.

Step 12Before assembling the freezer door, check thefollowing for any nicks, cracks, or signs of wear:door bearings, door gaskets, draw valves, o-rings,and all sides of the door assembly, including theinside of the draw valve bores. Replace anydamaged parts.

Step 13Place the door gaskets into the grooves on the backof the freezer door. (See Figure 17.)

Figure 17

Slide the front bearings over the baffle rods. Theflanged edges should be against the door. DO NOTlubricate the gaskets or front bearings.

Slide the two o-rings into the grooves on each primeplug. Apply an even coat of Taylor Lube to theo-rings and shafts. (See Figure 18.)

Figure 18

Step 14Insert the prime plugs into the holes in the top of thefreezer door, and push down. (See Figure 19.)

Figure 19

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25Model C712 Operating Procedures

Step 15To install the freezer door, insert the baffle rodsthrough the beaters in the freezing cylinders.(See Figure 20.)

Figure 20

With the door seated on the freezer studs, install thehandscrews. Use the long handscrews on the topand the short handscrews on the bottom. Tightenthem equally in a criss-cross pattern to insure thedoor is snug.

Step 16Slide the three o-rings into the grooves of eachstandard draw valve. Slide the H-ring and o-ring intothe grooves of the center draw valve. Lubricate theH-ring and o-rings. (See Figure 21.)

Figure 21

Step 17Lubricate the inside of the freezer door spouts, topand bottom. (See Figure 22.)

Figure 22

Step 18Insert the draw valves from the bottom until the slotin each draw valve comes into view.(See Figure 23.)

Figure 23

Step 19Position each draw handle with the adjustmentscrew facing down. Slide the fork of each drawhandle into the slot of each draw valve, starting fromthe right. (See Figure 24.)

Figure 24

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26 Model C712Operating Procedures

081205

Step 20Slide the pivot pin through the draw handles as thehandles are inserted into the draw valves.(See Figure 25.)

Figure 25

Note: This freezer features three adjustable drawhandles to provide portion control, giving a betterconsistent quality to your product and controllingcosts. The draw handle should be adjusted toprovide a flow rate of 5 to 7-1/2 oz. (142 g. to213 g.) of product by weight per 10 seconds.

To INCREASE the flow rate, tighten the screw. ToDECREASE the flow rate, loosen the screw.(See Figure 26.)

Figure 26

Step 21Snap the design caps over the bottom of the doorspouts. (See Figure 27.)

Figure 27

Step 22Slide the two rear drip pans into the holes in theback panel. Slide the two drip pans into the holes inthe side panels. (See Figure 28.)

Figure 28

Step 23Install the front drip tray and splash shield under thedoor spouts. (See Figure 29.)

Figure 29

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27Model C712 Operating Procedures

150421

Mix Pump Assembly

Step 1Inspect the rubber and plastic pump parts. Theo-rings, check ring, and gasket must be in 100%good condition for the pump and entire machine tooperate properly. They cannot properly serve theirintended function if nicks, cuts, or holes in thematerial are present.

Inspect the plastic pump parts for cracks, wear, andde-lamination of plastic.

Replace any defective parts immediately anddiscard the old.

Step 2Assemble the piston. Slide the red o-ring into thegroove of the piston. DO NOT lubricate the o-ring.(See Figure 30.)

Figure 30

Step 3Apply a thin layer of lubricant to the inside of thepump cylinder at the retaining pin hole end.(See Figure 31.)

Figure 31

Step 4Insert the piston into the retaining pin hole end of thepump cylinder. (See Figure 32.)

Figure 32

Step 5Assemble the valve cap. Slide the o-ring into thegroove of the valve cap. DO NOT lubricate theo-ring. (See Figure 33.)

Figure 33

Step 6Slide the pump valve gasket into the holes on thecap. DO NOT lubricate the gasket. (See Figure 34.)

Figure 34

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28 Model C712Operating Procedures

121022

Step 7Insert the valve body cap into the hole in the mixinlet adapter. (See Figure 35.)

Figure 35

Step 8Insert the mix inlet assembly into the pump cylinder.(See Figure 36.)

Figure 36

The adapter must be positioned into the notchlocated at the end of the pump cylinder.

Step 9Secure the pump parts in position by sliding theretaining pin through the cross holes located at oneend of the pump cylinder. (See Figure 37.)

Figure 37

Note: The head of the retaining pin should belocated at the top of the pump when installed.

Step 10Assemble the feed tube assembly. Slide the checkring into the groove of the feed tube.(See Figure 38.)

Figure 38

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29Model C712 Operating Procedures

080908

Step 11Install one red o-ring on each end of the mix feedtube, and thoroughly lubricate. (See Figure 39.)

Figure 39

Step 12Lay the pump assembly, pump clip, cotter pin, andmix feed tube in the bottom of the mix hopper forsanitizing.

Step 13Slide the large black o-ring and the two smallerblack o-rings into the grooves on the drive shaft.Thoroughly lubricate the o-rings and shaft. DO NOTlubricate the hex end of the shaft. (See Figure 40.)

Figure 40

Step 14Install the hex end of the drive shaft into the drivehub at the rear wall of the mix hopper.(See Figure 41.)

Figure 41

Note: For ease in installing the pump, position theball crank of the drive shaft in the 3 o'clock position.

Repeat these steps for the other side of themachine.

Sanitizing

Step 1Prepare a pail of approved 100 PPM sanitizing solu-tion (examples: 2-1/2 gal. [9.5 liters] of Kay-5R or2 gal. [7.6 liters] of Stera-SheenR). USE WARMWATER AND FOLLOW THE MANUFACTURER'SSPECIFICATIONS.

Step 2Pour sanitizing solution over all the parts in thebottom of the mix hopper and allow it to flow into thefreezing cylinder. (See Figure 42.)

Figure 42

Note: You have just sanitized the mix hopper andparts; therefore, be sure your hands are clean andsanitized before going on in these instructions.

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30 Model C712Operating Procedures

121022

Step 3While the solution is flowing into the freezingcylinder, take particular care to brush-clean the mixlevel sensing probe, the mix hopper, the mix inlethole, the air/mix pump, the pump clip, the mix feedtube, and the cotter pin.

Step 4Install the pump assembly at the rear of the mixhopper. To position the pump on the drive hub, alignthe drive hole in the piston with the drive crank ofthe drive shaft. Secure the pump in place by slippingthe pump clip over the collar of the pump, makingsure the clip fits into the grooves in the collar.(See Figure 43.)

Figure 43

Step 5

Install the pump end of the mix feedtube and secure with the cotter pin. Failure tofollow this instruction could result in sanitizerspraying on the operator. (See Figure 44.)

Figure 44

Step 6Prepare another pail of approved 100 PPM sanitiz-ing solution (examples: 2-1/2 gal. [9.5 liters] ofKay-5R or 2 gal. [7.6 liters] of Stera-SheenR).USE WARM WATER AND FOLLOW THE MANU-FACTURER'S SPECIFICATIONS.

Step 7Pour the sanitizing solution into the mix hopper.

Step 8Brush the exposed sides of the hopper.

Step 9Place the power switch in the ON position.

Step 10

Touch the WASH symbol . This will cause thesanitizing solution in the freezing cylinder to beagitated. Wait at least 5 minutes before proceedingwith these instructions.

Step 11With an empty pail beneath the door spouts, raise

the prime plug and touch the PUMP symbol .

Step 12When a steady stream of sanitizing solution isflowing from the prime plug opening in the bottom ofthe freezer door, open the draw valve. Momentarilyopen the center draw valve to sanitize the centerdoor spout. Draw off the remaining sanitizingsolution.

Step 13Once the sanitizer stops flowing from the door

spout, touch the WASH and PUMP symbolsand close the draw valve.

IMPORTANT: The unit must NOT be placed inAUTO until all sanitizing solution has been removedfrom the freezing cylinder and proper primingprocedures have been completed. Failure to followthis instruction may result in damage to the freezingcylinder.

Repeat these steps for the other side of themachine.

Note: Be sure your hands are clean and sanitizedbefore going on in these instructions.

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31Model C712 Operating Procedures

140804

Priming

Note: Use only FRESH MIX when priming thefreezer.

Step 1Place an empty pail beneath the door spouts. Withthe prime plug in the UP position, pour 2-1/2 gallons(9.5 liters) of FRESH mix into the mix hopper andallow it to flow into the freezing cylinder.

Step 2Open the draw valve to remove all sanitizingsolution. When only fresh mix is flowing, close thedraw valve.

Step 3Once a steady stream of mix starts to flow from theprime plug opening in the bottom of the freezer door,push the prime plug down.

IMPORTANT: Failure to remove all sanitizingsolution may result in damage to the freezingcylinder.

Step 4When mix stops bubbling down into the freezingcylinder, remove the cotter pin from the outlet fittingof the mix pump. Insert the outlet end of the mixfeed tube into the mix inlet hole in the mix hopper.Place the inlet end of the mix feed tube into theoutlet fitting of the mix pump. Secure with cotter pin.

Step 5

Select the AUTO symbol .

Note: The brush clean counter will start at this time.

Step 6Fill the hopper with fresh mix and place the mixhopper cover in position.

Repeat these steps for the other side of themachine.

Manual Brush Cleaning

This Procedure Must Be Completed Every Day

ALWAYS FOLLOW LOCAL HEALTH CODES.

To disassemble the Model C712, the following itemswill be needed:

S Two cleaning and sanitizing pailsS Sanitizer/Cleaner

S Necessary brushes (provided with freezer)S Single service towels

Draining Product From TheFreezing Cylinder

Step 1With a pail beneath the door spouts, open the draw

valve. Touch the WASH and PUMP symbols .

IMPORTANT! DO NOT allow the pump to keeprunning when the draw valve is closed.Excessive pressure will build up causingproduct to spurt out when the draw valve isopened.

Drain the product from the freezing cylinder and themix hopper.

Step 2When the flow of product stops, touch the WASH

and PUMP symbols , cancelling the WASHand PUMP modes. Close the draw valve and pushthe prime plug down.

Step 3Remove the cotter pin, mix feed tube, pump clip andthe assembled air/mix pump.

Repeat these steps for the other side of themachine.

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32 Model C712Operating Procedures

140804

Rinsing

Step 1Pour two gallons (7.6 liters) of cool, clean water intothe mix hopper. With the white hopper brush, scrubthe mix hopper and the mix level sensing probe.Using the double ended brush, brush clean the mixinlet hole. (See Figure 45.)

Figure 45

Note: Do not brush clean the mix inlet hole whilethe machine is in the WASH mode.

Step 2With a pail beneath the door spouts, raise the prime

plug and touch the WASH symbol .(See Figure 46.)

Figure 46

Step 3When a steady stream of rinse water is flowing fromthe prime plug opening in the bottom of the freezerdoor, open the draw valve. Drain all the rinse waterfrom the door spout. Close the draw valve and pushthe prime plug down.

Step 4

Touch the WASH symbol, cancelling the Washmode.

Step 5Repeat this procedure using clean, warm water, untilthe water being discharged is clear.

Repeat these steps for the other side of themachine.

Hopper Cleaning

Step 1Prepare a pail of approved 100 PPM cleaning solu-tion (examples: 2-1/2 gal. [9.5 liters] of Kay-5R or2 gal. [7.6 liters] of Stera-SheenR). USE WARMWATER AND FOLLOW THE MANUFACTURER'SSPECIFICATIONS.

Step 2With the prime plug pushed down, pour the cleaningsolution into the hopper. Allow the solution to flowinto the freezing cylinder.

Step 3Using the white hopper brush, clean the mix hopperand the mix level sensing probes. Using the doubleended brush, clean the mix inlet hole. (Note: Do notbrush clean the mix inlet hole while the machine is inthe Wash mode.)

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33Model C712 Operating Procedures

Step 4

Touch the WASH symbol . This will cause thecleaning solution in the freezing cylinder to come incontact with all areas of the freezing cylinder. Waitat least 5 minutes before proceeding with theseinstructions. (See Figure 47.)

Figure 47

Step 5Place an empty pail beneath the door spouts.

Step 6Raise the prime plug.

Step 7When a steady stream of cleaning solution is flowingfrom the prime plug opening in the bottom of thefreezer door, open the draw valve. Draw off all thesolution.

Step 8Once the cleaning solution stops flowing from thedoor spout, close the draw valve and the prime plug.

Step 9

Touch the WASH symbol , cancelling the Washmode.

Repeat these steps on the other side of themachine.

Disassembly

MAKE SURE THE POWER SWITCH IS INTHE “OFF” POSITION! Failure to follow thisinstruction may result in severe personal injury fromhazardous moving parts.

Step 1Remove the handscrews, freezer door, beater andscraper blades, and drive shaft with drive shaft sealfrom the freezing cylinder.

Step 2Remove the scraper blade clips from the scraperblades.

Step 3Remove the drive shaft seal from each drive shaft.

Step 4From each pump cylinder, remove the retaining pin,mix inlet adaptor, valve cap, pump gasket, and thepiston. Remove the o-ring from the piston and valvecap.

Step 5Remove the freezer door gaskets, front bearings,pivot pin, draw handles, draw valves, prime plugs,and design caps. Remove the o-rings from the drawvalves.

Step 6Remove the pump drive shafts from the drive hubsin the rear wall of the mix hoppers. (See Figure 48.)

Figure 48

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34 Model C712Operating Procedures

080908

Step 7Remove the two small o-rings and one large o-ringfrom each pump drive shaft.

Step 8Remove the front drip tray and splash shield.

Step 9Remove all drip pans. Take them to the sink forcleaning. (See Figure 49.)

Figure 49

Note: If the drip pans are filled with an excessiveamount of mix, it is an indication that the drive shaftseal(s), or o-ring(s) should be replaced or properlylubricated.

Brush Cleaning

Step 1Prepare a sink with an approved 100 PPM cleaning/sanitizing solution (examples: Kay-5® or Stera-Sheen®). USE WARM WATER AND FOLLOW THEMANUFACTURER'S SPECIFICATIONS. Make sureall brushes provided with the freezer are availablefor brush cleaning.

Step 2Thoroughly brush clean all disassembled parts in thecleaning solution, making sure all lubricant and mixfilm is removed. Be sure to brush all surfaces andholes, especially the holes in the pump componentsand the draw valve holes in the freezer door.

Rinse all parts with clean, warm water. Place theparts on a clean, dry surface to air dry overnight.

Step 3Return to the freezer with a small amount ofcleaning solution. Using the black brush, clean therear shell bearing at the back of each freezingcylinder. (See Figure 50.)

Figure 50

Step 4Using the black brush, clean the drive hub openingin the rear wall of each mix hopper. (See Figure 51.)

Figure 51

Step 5Wipe all exterior surfaces of the freezer with a clean,sanitized towel.

Note: The brush clean counter will reset to zero atthis time.

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35Model C712 Important: Operator Checklist

080107

Section 7 Important: Operator Checklist

During Cleaning and Sanitizing

ALWAYS FOLLOW LOCAL HEALTH CODES.

Cleaning and sanitizing schedules are governedby federal, state, or local regulatory agencies,and must be followed accordingly. If the unithas a “Standby mode”, it must not be used inlieu of proper cleaning and sanitizingprocedures and frequencies set forth by theruling health authority. The following checkpoints should be stressed during the cleaningand sanitizing operations.

CLEANING AND SANITIZING MUST BEPERFORMED DAILY.

Troubleshooting Bacterial Count

j 1. Thoroughly clean and sanitize the machineregularly, including complete disassembly andbrush cleaning.

j 2. Use all brushes supplied for thoroughcleaning. The brushes are specially designedto reach all mix passageways.

j 3. Use the white bristle brush to clean the mixinlet hole which extends from the mix hopperdown to the rear of the freezing cylinder.

j 4. Use the black bristle brush to thoroughlyclean the rear shell bearing located at the rearof the freezing cylinder and the drive hubopening in the rear wall of the mix hopper. Besure there is a generous amount of cleaningsolution on the brush.

j 5. Properly prepare the cleaning and sanitizingsolutions. Read and follow the label directionscarefully. Too strong of a solution maydamage the parts and too weak of a solutionwill not do an adequate job of cleaning orsanitizing.

j 6. The temperature of mix in the mix hopper andwalk-in cooler should be below 40_F (4.4_C).

j 7. Discard remaining mix from the freezer during“Cleaning Procedures”.

Regular Maintenance Checks

j 1. Replace scraper blades that are nicked ordamaged. Before installing the beaterassembly, be certain that scraper blades areproperly attached to the helix.

j 2. Check the rear shell bearing for signs of wear(excessive mix leakage in rear drip pan) andbe certain it is properly cleaned.

j 3. Using a screwdriver and cloth towel, keep therear shell bearing and the female hex drivesocket clean and free of lubricant and mixdeposits.

j 4. Dispose of o-rings and seals if they are worn,torn, or fit too loosely, and replace with newones.

j 5. Follow all lubricating procedures as outlined in“Assembly”.

j 6. If your machine is air cooled, check thecondensers for accumulation of dirt and lint.Dirty condensers will reduce the efficiencyand capacity of the machine. Condensersshould be cleaned monthly with a soft brush.Never use screwdrivers or other metal probesto clean between the fins.Note: For machines equipped with an airfilter, it will be necessary to vacuum clean thefilters on a monthly schedule.

Caution: Always disconnectelectrical power prior to cleaning thecondenser. Failure to follow this instructionmay result in electrocution.

j 7. If your machine is water cooled, check thewater lines for kinks or leaks. Kinks can occurwhen the machine is moved back and forth forcleaning or maintenance purposes.Deteriorated or cracked water lines should bereplaced only by an authorized Taylordistributor.

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36 Model C712Important: Operator Checklist

080226

Winter Storage

If the place of business is to be closed during thewinter months, it is important to protect the freezerby following certain precautions, particularly if thebuilding is subject to freezing conditions.

Disconnect the freezer from the main power sourceto prevent possible electrical damage.

On water cooled freezers, disconnect the watersupply. Relieve pressure on the spring in the watervalve. Use air pressure on the outlet side to blow outany water remaining in the condenser. This isextremely important. Failure to follow thisprocedure may cause severe and costly damage tothe refrigeration system.

Your local Taylor Distributor can perform this winterstorage service for you.

Wrap detachable parts of the freezer such asbeater, blades, drive shaft, and freezer door, andplace them in a protected dry place. Rubber trimparts and gaskets can be protected by wrappingthem with moisture-proof paper. All parts should bethoroughly cleaned of dried mix or lubrication whichattract mice and other vermin.

It is recommended that an authorized servicetechnician perform winter storage draining, to insureall water has been removed. This will guard againstfreezing and rupturing of the components.

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37Model C712 Important: Operator Checklist

Section 8 Troubleshooting Guide

PROBLEM PROBABLE CAUSE REMEDY PAGEREF.

1. No product is beingdispensed.

a. Low on mix. The MIXOUT light is on.

a. Add mix to the mixhopper. Return to AUTOmode.

31

b. The power switch is in theOFF position.

b. Place the power switch toON and select AUTO.

30

c. Machine not in AUTOmode.

c. Select AUTO and allowmachine to cycle offbefore drawing product.

31

d. Beater motor is out onreset. The BEATEROVERLOAD messagedisplayed.

d. Turn the machine off.Press the reset button.Restart the machine inAUTO.

- - -

e. The pump motor is notrunning in the AUTOmode.

e. Push the pump resetbutton. Check pump motoris operating when thedraw valve is raised.

15

f. Freeze-up in mix inlethole.

f. Call an authorized servicetechnician.

- - -

g. The mix pump ball crankis broken.

g. Call an authorized servicetechnician.

- - -

h. Feed tube or check ringnot properly installed.

h. Make sure feed tube andrubber check ring areproperly installed.

28, 31

i. Butterfat buildup in thepump.

i. Carefully remove the mixpump, clean and reinstall.

33

2. The product is too soft. a. Draw rate is set too fast. a. Adjust draw rate of 5 to 71/2 oz. (142 g. to 213 g.)of product by weight in 10seconds.

26

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38 Model C712Important: Operator Checklist

PROBLEM PROBABLE CAUSE REMEDY PAGEREF.

3. The product is too thick. a. Freezing cylinder notprimed correctly.

a. Drain the freezing cylinderand reprime the machine.

31

b. Air/mix pump incorrectlyassembled.

b. Follow assemblyprocedures carefully.

27

c. The viscosity control is settoo cold.

c. Call an authorized servicetechnician.

- - -

d. Freeze-up in mix inlethole.

d. Call an authorized servicetechnician.

- - -

4. The mix in the hopper istoo warm.

a. Hopper cover is not inposition.

a. Clean and sanitize hoppercover and place inposition.

31

b. The hopper temperature isout of adjustment.

b. Call an authorized servicetechnician.

- - -

5. The mix in the hopper istoo cold.

a. The hopper temperature isout of adjustment.

a. Call an authorized servicetechnician.

- - -

6. Mix Low and Mix Outprobes are notfunctioning.

a. Milkstone build-up in thehopper.

a. Clean hoppers thoroughly. 34

7. Product is collecting ontop of the freezer door.

a. The top o-ring on drawvalve is improperlylubricated or worn.

a. Lubricate properly orreplace the o-ring.

25

8. Excessive mix leakagefrom the bottom of doorspout.

a. Bottom o-ring on drawvalve is improperlylubricated or worn.

a. Lubricate properly orreplace the o-ring.

25

9. Excessive mix leakageinto the long drip pan.

a. The seal on drive shaft isimproperly lubricated orworn.

a. Lubricate properly orreplace the seal.

22

b. The seal is installedinside-out on the driveshaft.

b. Install correctly. 22

c. Inadequate lubrication ofthe drive shaft.

c. Lubricate properly. 22

d. The drive shaft and beaterassembly work forward.

d. Call an authorized servicetechnician.

- - -

e. Worn rear shell bearing. e. Call an authorized servicetechnician.

- - -

f. Gear box out of alignment. f. Call an authorized servicetechnician.

- - -

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39Model C712 Important: Operator Checklist

150619

PROBLEM PROBABLE CAUSE REMEDY PAGEREF.

10. The drive shaft is stuck inthe drive coupling.

a. Mix and lubricant collectedin drive coupling.

a. Brush clean the rear shellbearing area regularly.

34

b. Rounded corners of driveshaft, drive coupling, orboth.

b. Call an authorized servicetechnician.

- - -

c. Gear box is out ofalignment.

c. Call an authorized servicetechnician.

- - -

11. The freezing cylinderwalls are scored.

a. Missing or worn frontbearing and beater shoes.

a. Install or replace the frontbearing and beater shoes.

23, 24

b. Scraper blades and/orclips are damaged.

b. Replace scraper bladesand/or clips.

23

c. Unit was placed in AUTObefore all sanitizingsolution was removedfrom freezing cylinder.

c. Place unit in AUTO onlyafter priming is completeand all sanitizing solutionis removed.

30, 31

d. Broken freezer door bafflerod.

d. Replace freezer door. 24

e. Broken beater pins. e. Replace beater assembly. 23

f. Beater assembly is bent. f. Replace beater assembly. 23

g. Gear box is out ofalignment.

g. Call an authorized servicetechnician.

- - -

12. The product makes apopping sound whendrawn.

a. Draw rate is set too fast. a. Adjust draw rate of 5 to 71/2 oz. (142 g. to 213 g.)of product by weight in 10seconds.

26

b. Pump assembledincorrectly.

b. Assemble and lubricateaccording to instructionsin this manual.

27

c. Freezing cylinder notprimed correctly.

c. Drain the freezing cylinderand reprime the machine.

31

13. No control panel functionswith power switch ON.

a. Machine is unplugged. a. Plug into wall receptacle. - - -

b. Circuit breaker OFF orblown fuse.

b. Turn the breaker ON orreplace the fuse.

- - -

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40 Model C712Parts Replacement Schedule

Section 9 Parts Replacement Schedule

PART DESCRIPTION EVERY 3 MONTHS EVERY 6 MONTHS ANNUALLY

Scraper Blade X

Drive Shaft Seal X

Freezer Door Gasket X

Front Bearing X

Front Beater Shoes X

Draw Valve O-Ring X

Mix Feed Tube O-Ring X

Pump O-Ring X

Prime Plug O-Ring X

Pump Valve Gasket X

Mix Feed Tube Check Ring X

Pump Drive Shaft O-Ring X

White Bristle Brush, 3” x 7” Inspect & Replaceif Necessary

Minimum

White Bristle Brush, 3” x 1/2” Inspect & Replaceif Necessary

Minimum

Black Bristle Brush, 1” x 2” Inspect & Replaceif Necessary

Minimum

Double-Ended Brush Inspect & Replaceif Necessary

Minimum

Brush Set (3) Inspect & Replaceif Necessary

Minimum

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41Model C712 Limited Warranty on Equipment

131121

Section 10 Limited Warranty on Equipment

TAYLOR COMPANY LIMITED WARRANTY ON FREEZERS

Taylor Company, a division of Carrier Commercial Refrigeration, Inc. (“Taylor”) is pleased to provide this limitedwarranty on new Taylor-branded freezer equipment available from Taylor to the market generally (the “Product”)to the original purchaser only.

LIMITED WARRANTY

Taylor warrants the Product against failure due to defect in materials or workmanship under normal use andservice as follows. All warranty periods begin on the date of original Product installation. If a part fails due todefect during the applicable warranty period, Taylor, through an authorized Taylor distributor or service agency,will provide a new or re-manufactured part, at Taylor’s option, to replace the failed defective part at no charge forthe part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limited warrantyfor a Product failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions listedbelow and on the reverse (if any) of this document.

Product Part Limited Warranty Period

Soft Serve

Frozen Yogurt

Shakes

Smoothies

Frozen Beverage

Batch Desserts

Insulated shell assembly Five (5) years

Refrigeration compressor(except service valve)

Five (5) years

Beater motors Two (2) years

Beater drive gear Two (2) years

Printed circuit boards andSoftech controls beginningwith serial number H8024200

Two (2) years

Parts not otherwise listed inthis table or excluded below

One (1) year

LIMITED WARRANTY CONDITIONS

1. If the date of original installation of the Product cannot be verified, then the limited warranty period beginsninety (90) days from the date of Product manufacture (as indicated by the Product serial number). Proof ofpurchase may be required at time of service.

2. This limited warranty is valid only if the Product is installed and all required service work on the Product isperformed by an authorized Taylor distributor or service agency, and only if genuine, new Taylor parts areused.

3. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained inthe Taylor Operator’s Manual.

4. Defective parts must be returned to the authorized Taylor distributor or service agency for credit.

5. The use of any refrigerant other than that specified on the Product’s data label will void this limited warranty.

LIMITED WARRANTY EXCEPTIONS

This limited warranty does not cover:

1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling ofdefective parts, replacement parts, or new Products.

2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaningof condensers.

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42 Model C712Limited Warranty on Equipment

3. Replacement of wear items designated as Class “000” parts in the Taylor Operator’s Manual.

4. External hoses, electrical power supplies, and machine grounding.

5. Parts not supplied or designated by Taylor, or damages resulting from their use.

6. Return trips or waiting time required because a service technician is prevented from beginning warrantyservice work promptly upon arrival.

7. Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, includingbut not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaningsupplies.

8. Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquakeor any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,accident or condition beyond the reasonable control of Taylor; operation above or below the electrical orwater supply specification of the Product; or components repaired or altered in any way so as, in thejudgment of the Manufacturer, to adversely affect performance, or normal wear or deterioration.

9. Any Product purchased over the Internet.

10. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to theinadequacy or interruption of electrical service.

11. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever.

12. Damages resulting from the use of any refrigerant other than that specified on the Product’s data label willvoid this limited warranty.

13. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.

14. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANYNATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequentialdamages, so this limitation may not apply to you.

This limited warranty gives you specific legal rights, and you may also have other rights which vary fromjurisdiction to jurisdiction.

LIMITATION OF WARRANTY

THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONSAND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLEREMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVECOMPONENTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIALOR INCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESSWARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGEDBY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.

LEGAL REMEDIES

The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect orcomplaint with the Product, stating the defect or complaint and a specific request for repair, replacement, or othercorrection of the Product under warranty, mailed at least thirty (30) days before pursuing any legal rights orremedies.

Taylor Companya division of Carrier Commercial Refrigeration, Inc.

750 N. Blackhawk Blvd.Rockton, IL 61072, U.S.A.

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43Model C712 Limited Warranty on Parts

131121

Section 11 Limited Warranty on Parts

TAYLOR COMPANY LIMITED WARRANTY ON TAYLOR GENUINE PARTS

Taylor Company, a division of Carrier Commercial Refrigeration, Inc. (“Taylor”) is pleased to provide this limitedwarranty on new Taylor genuine replacement components and parts available from Taylor to the market generally(the “Parts”) to the original purchaser only.

LIMITED WARRANTY

Taylor warrants the Parts against failure due to defect in materials or workmanship under normal use and serviceas follows. All warranty periods begin on the date of original installation of the Part in the Taylor unit. If a Part failsdue to defect during the applicable warranty period, Taylor, through an authorized Taylor distributor or serviceagency, will provide a new or re-manufactured Part, at Taylor’s option, to replace the failed defective Part at nocharge for the Part. Except as otherwise stated herein, these are Taylor’s exclusive obligations under this limitedwarranty for a Part failure. This limited warranty is subject to all provisions, conditions, limitations and exclusionslisted below and on the reverse (if any) of this document.

Part's Warranty Class Code or Part Limited Warranty Period

Class 103 Parts¹ Three (3) months

Class 212 Parts² Twelve (12) months

Class 512 Parts Twelve (12) months

Class 000 Parts No warranty

Taylor Part #072454 (Motor-24VDC *C832/C842*) Four (4) years

LIMITED WARRANTY CONDITIONS

1. If the date of original installation of the Part cannot be otherwise verified, proof of purchase may be requiredat time of service.

2. This limited warranty is valid only if the Part is installed and all required service work in connection with thePart is performed by an authorized Taylor distributor or service agency.

3. The limited warranty applies only to Parts remaining in use by their original owner at their original installationlocation in the unit of original installation.

4. Installation, use, care, and maintenance must be normal and in accordance with all instructions contained inthe Taylor Operator’s Manual.

5. Defective Parts must be returned to the authorized Taylor distributor or service agency for credit.

6. This warranty is not intended to shorten the length of any warranty coverage provided pursuant to a separateTaylor Limited Warranty on freezer or grill equipment.

7. The use of any refrigerant other than that specified for the unit in which the Part is installed will void thislimited warranty.

1, 2 Except that Taylor Part #032129SER2 (Compressor-Air-230V SERV) and Taylor Part #075506SER1(Compressor-Air-115V 60HZ) shall have a limited warranty period of twelve (12) months when used in Taylorfreezer equipment and a limited warranty period of two (2) years when used in Taylor grill equipment.

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44 Model C712Limited Warranty on Parts

LIMITED WARRANTY EXCEPTIONS

This limited warranty does not cover:

1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling ofdefective Parts, replacement Parts, or new Parts.

2. Normal maintenance, cleaning and lubrication as outlined in the Taylor Operator’s Manual, including cleaningof condensers or carbon and grease buildup.

3. Required service, whether cleaning or general repairs, to return the cooking surface assemblies, includingthe upper platen and lower plate, to an operational condition to achieve proper cooking or allow properassembly of release sheets and clips as a result of grease build-up on the cooking surfaces, including butnot limited to the platen and plate, sides of the shroud or top of the shroud.

4. Replacement of cooking surfaces, including the upper platen and lower plate, due to pitting or corrosion (orin the case of the upper platen, due to loss of plating) as a result of damage due to the impact of spatulas orother small wares used during the cooking process or as a result of the use of cleaners, cleaning materialsor cleaning processes not approved for use by Taylor.

5. Replacement of wear items designated as Class “000” Parts in the Taylor Operator’s Manual, as well as anyrelease sheets and clips for the Product’s upper platen assembly.

6. External hoses, electrical power supplies, and machine grounding.

7. Parts not supplied or designated by Taylor, or damages resulting from their use.

8. Return trips or waiting time required because a service technician is prevented from beginning warrantyservice work promptly upon arrival.

9. Failure, damage or repairs due to faulty installation, misapplication, abuse, no or improper servicing,unauthorized alteration or improper operation or use as indicated in the Taylor Operator’s Manual, includingbut not limited to the failure to use proper assembly and cleaning techniques, tools, or approved cleaningsupplies.

10. Failure, damage or repairs due to theft, vandalism, wind, rain, flood, high water, water, lightning, earthquakeor any other natural disaster, fire, corrosive environments, insect or rodent infestation, or other casualty,accident or condition beyond the reasonable control of Taylor; operation above or below the gas, electrical orwater supply specification of the unit in which a part is installed; or Parts or the units in which they areinstalled repaired or altered in any way so as, in the judgment of Taylor, to adversely affect performance, ornormal wear or deterioration.

11. Any Part purchased over the Internet.

12. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to theinadequacy or interruption of electrical service.

13. Electricity, gas or other fuel costs, or increases in electricity or fuel costs from any reason whatsoever.

14. Damages resulting from the use of any refrigerant other than that specified for the unit in which the Part isinstalled will void this limited warranty.

15. Any cost to replace, refill or dispose of refrigerant, including the cost of refrigerant.

16. ANY SPECIAL, INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANYNATURE WHATSOEVER. Some jurisdictions do not allow the exclusion of incidental or consequentialdamages, so this limitation may not apply to you.

This limited warranty gives you specific legal rights, and you may also have other rights which vary fromjurisdiction to jurisdiction.

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45Model C712 Limited Warranty on Parts

LIMITATION OF WARRANTY

THIS LIMITED WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, CONDITIONSAND/OR REMEDIES UNDER THE LAW, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE ORIGINAL OWNER'S SOLEREMEDY WITH RESPECT TO ANY PRODUCTS SHALL BE REPAIR OR REPLACEMENT OF DEFECTIVEPARTS UNDER THE TERMS OF THIS LIMITED WARRANTY. ALL RIGHTS TO CONSEQUENTIAL ORINCIDENTAL DAMAGES (INCLUDING CLAIMS FOR LOST SALES, LOST PROFITS, PRODUCT LOSS,PROPERTY DAMAGES OR SERVICE EXPENSES) ARE EXPRESSLY EXCLUDED. THE EXPRESSWARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED, ENLARGED, OR CHANGEDBY ANY DISTRIBUTOR, DEALER, OR OTHER PERSON, WHATSOEVER.

LEGAL REMEDIES

The owner must notify Taylor in writing, by certified or registered letter to the following address, of any defect orcomplaint with the Part, stating the defect or complaint and a specific request for repair, replacement, or othercorrection of the Part under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.

Taylor Companya division of Carrier Commercial Refrigeration, Inc.

750 N. Blackhawk Blvd.Rockton, IL 61072, U.S.A.