opportunities for indian industries - embassy of india,dakar surve… · the government of senegal,...

!EMBASSY!OF!INDIA!DAKAR!(Senegal)!

Information Techonology Sector in

Senegal and Business Opportunities for Indian Industries

Information Techonology Sector in Senegal and Business: Opportunities for Indian Industries

2

Contents

ACRONYMS ............................................................................................................................................... 4

ANALYTICAL SUMMARY ..................................................................................................................... 5

1 OVERVIEW OF THE ICT MARKET IN SENEGAL .................................................................. 6 1.1 GENERAL LOOK AT THE SECTOR ................................................................................................. 6 1.2 SECTOR CONTRIBUTION TO THE ECONOMY ................................................................................ 6 1.3 REGULATORY AND INSTITUTIONAL FRAMEWORK ...................................................................... 7

2 TELECOMMUNICATIONS SECTOR ........................................................................................... 8 2.1 CONNECTIVITY AND COVERAGE AREA ....................................................................................... 8

2.1.1 Connectivity ............................................................................................................................ 8 2.1.2 Area Coverage (2G,3G) ........................................................................................................ 11 2.1.3 Area Coverage (4G) .............................................................................................................. 11 2.1.4 Three New Internet Service Providers (ISPs) ....................................................................... 11 2.1.5 Data Centers ......................................................................................................................... 12

2.2 END TO END CHAIN VALUE ....................................................................................................... 12 2.2.1 Equipment Manufacturers ..................................................................................................... 12 2.2.2 Telecommunications Operators and Service Providers ........................................................ 12 2.2.3 Distributors ........................................................................................................................... 12

2.3 OPERATOR’S MARKET SHARE ................................................................................................... 13 2.3.1 Internet .................................................................................................................................. 13 2.3.2 The Fixed Telephony Lines ................................................................................................... 16 2.3.3 The Mobile Phone ................................................................................................................. 17

2.4 MOBILE PHONE USE IN SENEGAL .............................................................................................. 19

3 INFORMATION AND TECHNOLOGY SECTOR ..................................................................... 21 3.1 PUBLIC PLAYERS ....................................................................................................................... 22 3.2 PRIVATE PLAYERS ..................................................................................................................... 22

3.2.1 Production Units ................................................................................................................... 22 3.2.2 Distributors ........................................................................................................................... 22 3.2.3 Informal Resellers ................................................................................................................. 23 3.2.4 Software and Application Developers ................................................................................... 23 3.2.5 Computer Services and Engineering Companies .................................................................. 23 3.2.6 Professional and Consumer Federations .............................................................................. 24 3.2.7 Consumer's Behavior ........................................................................................................................... 24

3.3 DIGITAL ECONOMY ................................................................................................................................... 25

3.3.1 E- commerce ........................................................................................................................................ 26


3

3.3.2 Business Processs Outsourcing ........................................................................................................... 27

3.3.3 Health ................................................................................................................................................... 29

3.3.4 Agriculture ........................................................................................................................................... 29

3.3.5 Higher Education ................................................................................................................................. 29

3.3.6 Financial Services ................................................................................................................................ 29

3.4 ELECTRONIC ADMINISTRATION ................................................................................................................. 30

4 TRADE ANALYSIS ......................................................................................................................................... 31

4.1 IMPORTS AND EXPORTS OF TELECOM AND IT PRODUCTS ......................................................................... 31

4.2 2016 IMPORT STRUCTURE ......................................................................................................................... 31

4.3 TARIFF IMPORT STRUCTURE ...................................................................................................................... 32

5 BUSINESS ENVIRONMENT ......................................................................................................................... 34

5.1 TAX ON TELECOMMUNICATION ................................................................................................................. 34

5.2 INCENTIVE TAX REGIMES .......................................................................................................................... 34

5.2.1 Tax Credit for Investment .................................................................................................................... 35

5.2.2 Tax Credit on Exports .......................................................................................................................... 35

5.3 INVESTMENT INCENTIVES .......................................................................................................................... 35

5.3.1 Investment Code ................................................................................................................................... 35

5.3.2 Export Free Enterprise (EFE) ............................................................................................................. 36

5.4 APIX SINGLE WINDOW ............................................................................................................................. 36

5.5 SENEGAL’S COMPETITIVE ADVANTAGES .................................................................................................. 36

5.6 LABOUR ENVIRONMENT ............................................................................................................................ 37

5.6.1 Employer’s Obligations ....................................................................................................................... 37

5.6.2 Types of Employment Contracts .......................................................................................................... 37

5.6.3 Social Security Contributions on Salaries ........................................................................................... 38

6 INVESTMENT OPPORTUNITIES ............................................................................................................... 39

6.1 STRENGHTS,WEAKNESSES, OPPORTUNITIES AND THREATS OF THE SECTOR ............................................. 39

6.2 MAJOR GOVERNMENT PROJECTS IN DIGITAL ECONOMY .......................................................................... 40

6.2.1 Digital Senegal 2025 ............................................................................................................................ 40

6.2.2 Diamniadio Digital Technology Park .................................................................................................. 40

6.2.3 Digital Education Support Project (PAEN) ......................................................................................... 41

6.2.4 National Strategy of Cyber-security .................................................................................................... 41

6.2.5 National Research and Education Network (NREN) ........................................................................... 42

7 RECOMMENDATIONS ................................................................................................................................. 43

7.1 STRATEGIC AXIS OF ENTRY ....................................................................................................................... 43

7.2 OTHER RECOMMENDATIONS ..................................................................................................................... 44

CONCLUSION .......................................................................................................................................................... 46

APPENDIX ................................................................................................................................................................. 47


4

Acronyms

ADIE Agence de l’Informatique de l’État

ADSL Asymmetric Digital Subscribers Line

ARTP Agence de Regulation des Telecommunications et des Postes

CDD Fixed-Term Contracts

CDI Long term Contracts

CDMA Code Division Multiple Access

CDP Commission for the Protection of Personal Data

CET Common External Tariff

EFE Export Free Enterprise

FDSUT Universal Telecoms Service Development Fund

GDP Gross Domestic Product

IPRES Retirement Pension Fund

NREN National Research and Education Network

PAEN Digital Education Support Project

PCCI Premium Centre Contact International

PSE Plan Senegal Emergent

SONATEL Société Nationale des Télécommunications

UVS Virtual University of Senegal

VAT Value-Added Tax

WAEMU West African Economic and Monetary Union


5

Analytical Summary

The Information and Communication Technology (ICT) sector is booming in Senegal and is a promising

area for Senegal's economic and social development. Its contribution to GDP was 5.1% in 2017. The

market segments are of two kinds: IT and telecommunication. The sector is mainly driven by telecoms

where three main competitors (Orange, Tigo and Expresso) share the market.

Senegal is very dependent on the outside world for ICT. However, the sector is highly regulated and

concrete tax measures are in force.

The sector can benefit from the support of the political authorities through the Senegal Emerging Plan

(PSE), the qualified and available local labour force as well as the new innovations which would enable it

to adapt to the socio-cultural realities of the country. However, low access to electricity in some rural

areas, inadequate training in relation to business needs and low interest by financial institutions in lending

to these sectors remain real challenges.

The government of Senegal, through its strategic vision “Digital Senegal by 2025”, aims in 2025 to

make digital accessible for all and for all uses in Senegal with a dynamic and innovative private sector in

a performing ecosystem. Depending on this, Indian companies can align with different priority axes

through bilateral or public/private partnerships.


6

1! OVERVIEW OF THE ICT MARKET IN SENEGAL1

1.1! General Look at the Sector

Digital technology is a key sector in Senegal's economic and social development. It is also an essential

lever that multplies gains in the productivity and competitiveness of every sector of the economy, by

providing digital goods and services.

It is supported by the Telecommunications sub-sector, which has developed thanks to the privatisation of

the incumbent operator SONATEL, a subsidiary of Orange, which provides investors with specialized

high-speed Internet connections, as well as international leased lines at competitive rates, the

establishment of a regulatory authority, but also the opening of the market to two other global operators,

TIGO and EXPRESSO and to a universal service operator, the “Consortium du Service Universel”

(CSU).

Digital is one of the drivers of the growth of the national economy. At the end of 2014, the Post and

Telecommunications branch, which particularly deals with this sector, contributed 6.28% of GDP in

value (10.4% in volume), equivalent toUSD 863 million in value for a GDP of USD 13.761 billion in

value.

Nevertheless, the overall turnover of Telecommunications Operators increased from USD 1.154 billion in

2010 to USD 1.490 billion in 2014, with an increase of nearly 10% over the last two years.

With the continued growth of Telecommunications Operators, boosted by the adoption of mobile phones

and the use of broadband Internet by businesses and households, there are nearly 19,000 direct jobs in the

formal economy.

1.2! Sector Contribution to the Economy

In 2013, Senegal was ranked 1st African country for the share of Internet in the economy (I-PIB)

estimated at 3.3%, mainly due to very good international connectivity and a good national transmission

network. Nevertheless, the breakdown of Senegal's I-PIB shows that 91% of its value is due to private

consumption, while other dimensions such as the contribution of private and public investment and

exports remain low.

1 Digital Senegal Strategy 2016-2025


7

In 2016, economic growth was at 8.7% with an income of USD 1.200 billion and ICT sector had

generated USD 856 million. This was in a context marked by the rise of 4G and a penetration rate for

mobile telephony exceeding 100%.

In 2017, the ICT sector has generated USD 1.56 billion of revenues, thus 5.1% of Senegal’s GDP2 which

is about USD 860 million. This is the estimate given by the Directorate of Forecast of Economic Studies

(DPEE) of the Senegalese Ministry of Economy, Finance and Planning in its report entitled “Economic

and Financial Situation in 2017 and Prospects in 2018”. Meanwhile, in 2017, telecoms services recorded

a slight increase of 0.8% against +5.7% in 2016. As for “other information and communication services”,

they generated USD 300 million.

According to DPEE’s forecasts for 2018, the share of ICT in GDP will slightly decline at 5.0% despite

higher revenues (USD 1.238 billion), spurred by the strong growth of 'other information and

communication services' (+19.2% in 2018 against +19.7% in 2017) while telecoms services are expected

to grow slowly (+2% in 2018 compared to +0.8% in 2017). However, the division said that telecoms

services should benefit from 4G's launch and a growing innovation in the ICT sector.

1.3! Regulatory and Institutional Framework The legislative and regulatory framework of the telecommunication sector, which complies with West

African Economic and Monetary Union (WAEMU) and Economic Community of West African States

(ECOWAS) regulations, is under the responsibility of the Ministry of Postal Services and

Telecommunications, which implements the Government’s policies in the telecommunications/ICT sector

and monitors the development of information and communication technologies.

It facilitates the opening of the market to new participants, the attractiveness of private investment and

fair and effective competition among stakeholders while ensuring users’ digital trust.

The most salient measures are:

!! Adoption of Law N° 2011-01 dated February 24, 2011 on Telecommunication

!! Creation of the Telecommunications and Post Regulatory Authority (ARTP) in 2001

!! Establishment of Government Computer Science Agency (ADIE) in 2004

!! Liberalization of Telecommunication Market in 2004

!! Adoption of Law N° 2008-08 on online transactions

2 In terms of Gross Domestic Product (GDP) in value, it is estimated at USD 4.974 billion in the fourth

quarter. 9267.7 billion over the year 2017 ( Source: ANSD/DSECN/DCNSEA/BSEA)


8

2! TELECOMMUNICATIONS SECTOR

Telecommunications is one of the most rapidly growing sectors in Senegal. The sector has developed due

to the privatization of the incumbent operator “Société Nationale des Télécommunications” (SONATEL

in French) in 1997 with 42 per cent of its capital purchased by France Telecom, the creation of a

regulatory authority and the opening of the market to two other global operators, SENTEL (Tigo) and

SUDATEL (Expresso), a Sudanese telecommunication group, and the universal service operator CSU

(Hayo).

Their main areas of operations are the mobile telephone, fixed telephone and internet sectors. SONATEL

and Expresso are involved in all three sectors while Tigo concentrates its activities on the mobile

telephone and internet markets.

2.1! Connectivity and Coverage Area Senegal has very early bet on telecommunications infrastructure with significant investments in terms of

capacity and modernization. The value chain of the Internet access market is composed of three

segments: national connectivity, rural connectivity and international connectivity.

The dominant position or monopoly of an operator or actor in one or more of these segments greatly

reduces and eliminates competition in the market. In Senegal, the major obstacle to the development of

competition is due to the fact that these 3 segments are under the control of the incumbent, in this case

Sonatel/Orange, which holds, from end to end, the infrastructure used in the provision of the internet

connection.

2.1.1! Connectivity

2.1.1.1! International Connectivity in Fiber Optic Thanks to its good telecommunications infrastructure, the country is connected to several countries

around the world and is well integrated into the global network of submarine fiber optic cables as shown

in the Figure 1.


9

Figure 1 : Atlantis 2 cables

Source: Apix

•! Atlantis 2 : 20 Gbit / s, connecting Portugal, Spain, Senegal, Cape Verde, Brazil and Argentina

•! SAT-3 / WASC / SAFE : 120 Gbit / s, connecting Europe, Africa and Asia

•! Senegal is also connected to North America through the TELEGLOBE Canada network

•! Sub-regional connectivity via 2.5Gbps fiber optic guard cable (CGFO) interconnecting Senegal,

Mauritania and Mali and extended to Burkina Faso and Côte d'Ivoire

•! Kidira-Bamako 2.5 Gbit / s optical fiber extended to Burkina and Ivory Coast

•! 622 Mbit / s terrestrial optical fiber Senegal-Gambia rescued by 155 Mbit / s digital beam.

•! 622 Mbit / s optical fiber Senegal-Guinea Bissau rescued by digital beam at 34 Mbps extended to

Guinea-Conakry

Senegal has a secure international connectivity thanks to the Atlantis 2 and SAT-3/WASC/SAFE

submarine cable system s.

2.1.1.2! National Connectivity The national connectivity is made up of fiber optic, Global System for Mobile Communications (GSM),

Code Division Multiple Access (CDMA) and 2/3/4G.

The main fibre optic infrastructures are owned by five (5) major players: three operators: SONATEL,

TIGO and EXPRESSO, the State Computer Agency (ADIE) and the National Electricity Company of

Senegal (SENELEC):


10

•! Fibre - optic terrestrial systems were first deployed in 1993.

•! About nine thousand (9,000) Kilometers of intercity cable are operational and investment

continues each year.

•! The systems continue to be deployed, with 10 GB systems to be installed on all links by 2015

•! 25 fibre-optic transmission loops covering the entire national territory, in particular the 14 main

towns of Senegal.

Figure 2: National Fibre Optic Infrastructures

Source : International Telecommunication Union (UTI)

The other infrastructures of the entire territory are composed mainly of:

•! Available international bandwidth of 4.2 Gb / s (2010);

•! Satellite Communications Center Pointing Intelsat 355.5 ° Satellite ;

•! Hub offering VSAT services pointing to Intelsat's 328.5 ° satellite;

•! 100% digitized telecommunications network with a 3,000 kilometer fiber optic loop across the

country;

•! National IP network and dedicated links from 64 Kbps to 2 Mbps ;

•! Panafrican e-Network (recently wrapped) for telemedicine and tele-education.


11

2.1.1.3! Rural Connectivity

•! The deployment of point-to-multipoint systems until 2004, fixed-line to GSM (2005 - 2006),

followed by CDMA, served to expand the range more rapidly while significantly reducing access

costs.

•! Broadband in all departmental capitals (ADSL) since 2008

•! 100% coverage by GSM and CDMA

•! 100% digitized broadband network throughout the country offering a range of varied products

(ADSL, Frame Relay, ISDN, VSAT etc.)

•! Those investments gave people access to basic services: fixed and mobile telephony, the Internet.

2.1.2! Area Coverage (2G,3G) Orange has a 3G network in each department, with Tigo covering just few and Expresso having no 3G

coverage at all outside of Dakar, Saint Louis, Thies, Fatick, Kaolack, Tambacounda and Diourbel. (See

Appendix 1)

2.1.3! Area Coverage (4G) Since the SONATEL GROUP obtained the 4G license in July 2016, it has implemented a deployment

program for this technology in Senegal. SONATEL is the first telephone operator in Senegal to deploy

4G technology to enable its customers to benefit from the best of broadband Internet. In addition to

Dakar, Saly-Somone, Touba, Thiès, Tivaouane, the new city of Diamniadio,Kaolack,Saint-Louis, Mékhé

and Richard Toll, it is also available in Ziguinchor. Since the launch of 4G, more than 1000 areas are

already covered by Orange 4G in Senegal.

2.1.4! Three New Internet Service Providers (ISPs) With a view to strengthening the dynamics on the Internet market, ensuring equitable coverage of the

entire territory and making the Internet accessible to the population as defined in the Senegal Digital

2025 strategy, the fourteen (14) regions of the country have been divided among the following new

Internet Service Providers (ISPs): Waw SA, Africa Access and Arc Informatique.

These new players officially started their commercial activities on March 27th, 20183. Their ambition is

to stimulate social and economic development throughout Senegal by making broadband connectivity

more democratic, and at a lower cost.(See Appendix 2)

3 Source : Agence Ecofin, 27 mars 2018


12

2.1.5! Data Centers In June 2017, Senegal’s first operator, SONATEL, opened “the largest data center” in West and Central

Africa in Dakar. This data center is located in the town of Rufisque, to the North of the capital city in

order to make it easier for major firms to establish themselves in Senegal and the sub-region, by offering

them simple, quick solutions for managing their information systems. However, Sonatel is not the only

company known for opening data centers as its direct competitor TIGO opened, a month later (July 2017)

its own data center at a cost of EUR 4.6 million in the Diamniadio zone, putting thereby Senegal far

ahead of other West African capitals.

2.2! End to End Chain Value The provision of telecommunications services requires the involvement of several actors. This flourishing

industry cannot function without the contribution of one or the other.

2.2.1! Equipment Manufacturers Telecommunication equipment manufacturers are the entities that design and develop network equipment

(switches, servers, etc.), transmission equipment (radio transmitters, cables, antennas, etc.) and consumer

terminals (telephones, tablets, modems). They are essentially made up of large foreign companies such as

Huawei, Techno, etc.

2.2.2! Telecommunications Operators and Service Providers The telecommunications operator or access provider is a very important element in the

telecommunications value chain. The sector has 4 operators (SONATEL, SENTEL, SUDATEL and

CSU).

As for Internet access providers, there are three (ARC INFORMATIQUE, WAW SAS, AFRICA

ACCESS, etc.). The operator invests heavily in infrastructure to be able to offer the services. This is the

case of the historical leader Orange, which holds the monopoly on the levels (international, national and

rural) of connectivity and sublets its facilities. So its biggest challenge is to be able to provide the service

at any time. Thus, managing the day-to-day operations of a telecommunications network is a very

complicated, demanding and resource-intensive task of all kinds.

2.2.3! Distributors

Proximity, expertise and a high level of commitment are the most important requirements for customers

who want the support of an IT service provider. Thus operators rely on a network of distributors,

sometimes selected for their professionalism. Most of the distributors are trained on the products offered.

In addition to this category, there is the network of local shopkeepers and street vendors.


13

2.3! Operator’s Market Share

2.3.1! Internet According to Internet World Stats, Senegal has 9,749,527 Internet users out of a total population of

16,294,270, representing a penetration rate of 59.8% as at December 31st, 2017 (Table 1).

Table 1 : Internet Users 2018

Population (2018 Est.)

Internet Users 31-Dec-2000

Internet Users

31-Dec-2017 Penetration (%

Population)

% Internet

growth 2000 - 2017

Facebook users 31-Dec-2017

SENEGAL 16,294,270 40,000 9,749,527 59.8% 24.274% 2,900,000

Source : https://www.internetworldstats.com/stats1.htm

The analysis of this market mainly concerns the subscriber base, the number of subscribers and operators'

market shares.

The number of Internet lines stood at 8,592,990 at the end of the first quarter 2017, a decline of 1.2%

compared to the end of the last quater of 2016. This decrease is due to a decrease in the number of 2G /

3G Internet users. (See figure 3)

Figure 3: Number of Internet Lines

Source : ARTP (2017), Quarterly Telecommunications Market Report


14

•! ADSL Subscribers: As for the Asymmetric Digital Subscribers Line (ADSL), the number of

subscribers was 103,706 at the end of March 2017, an increase of 5.44% compared to the last

quarter of 2016. This increase in the customer base could be explained by SONATEL's new

ADSL tariffs. (See figure 4)

Figure 4: Broadband Fixed Line (ADSL)

Source : ARTP (2017), Quarterly Telecommunications Market Report

•! Internet USB Key Subscribers

The number of subscribers increased significantly (50.12%) to 166,539 lines in the first quarter of 2017,

an increase of 50.12% compared to the last quarter of 2016 (See figure 5).

Figure 5: Internet USB Key Subscribers

source :ARTP (2017), Quarterly Telecommunications Market Report


15

•! Wireless Internet Subscribers:

In the first quarter of 2017, wireless Internet customers, excluding the Internet USB Key subscribers

(also called dongle internet), reached 96.6% of the total Internet customer base compared with 1.9%

for the Internet key customer base and 1.2% for the ADSL customer base. The low bandwidth

customer base is estimated to represent 0.2% of the total Internet customer base, as shown below.

Figure 6: Distribution of Subscribers by Types of Access

Source :ARTP (2017), Quarterly Telecommunications Market Report

•! Market Shares of Operators

In March 2017, the market shares were divided proportionally between the three operators. Indeed, the

operator SONATEL held 65.47%, in terms of customers, an increase of 0.08 point. TIGO and

EXPRESSO followed with 25.82% and 8.71% market shares respectively4.

Figure 7:Overall Market Shares of Operators, in the Park


4 Source : Artp, Quarterly Market Report on Telecommunications , March 2017 ,


16

2.3.2! The Fixed Telephony Lines The fixed customer base, which has been down for over a year, increased by 1.0% to 288,652 lines at the

end of the first quarter of 2017. This increase in the number of fixed lines during this quarter is due to the

changes made by SONATEL on ADSL price. These improvements resulted in 1.20% growth in the

number of business lines and 0.89% for residential lines. (See figure 8)

Figure 8:Fixed Telephony Lines Per Quarter

Source: ARTP (2017), Quarterly Telecommunications Market Report

•! The Penetration Rate

The penetration rate of fixed telephony has increased with the number of lines. It rose from 1.93% to

1.95% between January and March 2017. (see figure below).

Figure 9:Fixed Telephony Penetration Rate



17

•! Fixed Telephony’s Market Share

In terms of market share, the incumbent operator SONATEL remains the leader on the fixed

telephony market with 97.3% of subscribers, rising to 0.1 points from the last quarter of 2016.

EXPRESSO SENEGAL, down, reached, at the end of the first quarter 2017, 2.7% market share

according to the figure 10.

Figure 10: Market Share Of Operators Per Quarter


2.3.3! The Mobile Phone

The growth in the number of subscribers is supported by SONATEL (2.42%) and Expresso (2.30%).

However, the growth in TIGO's customer base was impacted by the subscriber identification process,

which resulted in a 4.41% decrease in this customer base.

Figure 11: Number of Subscribers by Operator



18

•! Mobile Telephone Market

The mobile telephone market is still dominated by prepaid offers, which constitute 15 140 838 of mobile

phone lines compared to 140 650 lines for post-paid offers. However, the growth of the post-paid

customer base (10.35%) is higher than that of the pre-paid customer base (0.54%) during the quarter

(January-March 2017) as shown in the figure below.

Figure 12:Post Paid / Prepaid Customer Base


•! Penetration Rate

In March 2017, the mobile penetration rate is 103.25%. Correlated to the number of mobile subscribers,

the penetration rate increased by 0.64 points compared to the last quarter of 2016.

The phenomenon of multi SIM cards (users with several subscriptions) has made the rate of penetration

over 100%.

Figure 13:Quarterly Penetration Rate

Source: ARTP (2017), Quarterly Telecommunications Market Report


19

•! Market Shares of Operators

TIGO's market share (24.58%) in March 2017 was decreased by 1.29 points compared to the last quarter

of 2016. Orange and Expresso, with 53.19% and 22.23% respectively, gained market share during the

first quarter of 2017 by 0.93 and 0.37 points.

Figure 14:Overall Market Shares Of Operators


2.4! Mobile Phone Use in Senegal As part of the Global Attitudes Project, the Pew Research5 Center published a comprehensive study on

the use of the internet and mobile technology in emerging and developing countries. This report shows

once again that the internet and mobile phones are an important part of Senegalese daily life. More than

330,000 interviews in 60 countries revealed interesting results.

In Senegal 6alone, 81% of respondents have a mobile phone and 13% of them have a smartphone. 34%

connect to the internet and among them 75% use it for sms; 59%; use it for taking pictures and videos;

24%; use it to make payments; 23%; use it to stay informed (political news); 17% use it for health related

information; 13% use it to access social media. (See figure 15)

5 Pew Research center, Feburary, 2014 “Emerging nations embrace internet, mobile technology”


20

Figure 15:Social Networking Usage

Source : Pewresearch.org cited on byfilling.com


21

3! INFORMATION AND TECHNOLOGY SECTOR

Senegal’s most important export services (on a Business Process Outsourcing BPO basis)

are in the area of “other commercial services’” (49.5%), followed by travel (36.5%) and

transport (12.8%). IT services are the main component (51.6%) of the “other commercial

services” category. Policies targeting the domestic environment have played a key role in

facilitating the success of service suppliers in IT and BPO.

Key steps include the liberalisation of the sale of computer terminals in 1997, the reduction of

prices on computer imports, and a series of policies to create a more competitive and efficient

telecommunication sector. These policy choices include privatisation of the incumbent telecom operator,

pre-commitments on telecommunication services, adoption of the Reference Paper on Regulatory

Principles in the extended GATT (General Agreement on Tariffs and Trade) negotiations on

telecommunications, and the establishment of an independent telecom regulator.

All of this helped provide IT and BPO service operators with access to relatively low-priced and

robust infrastructure that has allowed them to expand. These efforts have been complemented by reforms

in other areas, such as the inclusion of incentives in the investment code and the adaptation of the labour

code to take into account the work schedules of call-centres.

Exports of Senegalese BPO and IT services are mostly in mode 1, although some suppliers have

also established a commercial presence abroad, mostly in other West African countries. Experts

also travel regionally to work for subsidiaries and to provide consulting services directly (mode

4). For example, Call Me—created in 2002 as a subsidiary of Chaka Group, the Senegalese

computer engineering firm—is 100% owned by Senegalese interests.

Call Me provides BPO services, including voice services and outsourced appointment-taking for

visa applications. It also provides advisory services (quality management, team training, and

performance in customer teams). Call Me has numerous customers in Senegal and abroad

(France, Belgium, Switzerland). In Africa, Call Me has opened subsidiaries in Mali (2003), Côte

d’Ivoire (2004), Guinea and Mauritania (2005), and Cameroon (2008). Currently, the domestic

Senegalese market accounts for approximately 25% of Call Me’s turnover is generated from

other African markets and from non-African foreign markets.7

7 https://www.wto.org/english/res_e/booksp_e/aid4trade17_chap4_e.pdf


22

3.1! Public Players The main policy-maker in charge of telecommunications and IT is the Ministry of Postal Services and

Telecommunications under which the Telecommunications and Post Regulatory Authority (ARTP) is the

telecom and IT regulator. While the Commission for the Protection of Personal Data (CDP) is in charge

of Internet content, the ADIE deals with IT around sectors such as : engineering, equipment and

infrastructure, housing, digital solidarity, e-people services, training.

3.2! Private Players

3.2.1! Production Units Senegal has almost no computer manufacturing industries despite the potential of the IT sector. The

various companies that have entered this niche have all ceased their operations. However, there are only a

few companies left, such as “Arc Informatique”, which assembles small quantities of computers, mainly

servers. As a result, thousands of computers are imported each year to meet market needs. A large part of

this equipment consists of second-hand equipment, in particular central processing units, monitors and

printers.

Network equipment (switches, servers, etc), transmission equipment (radio transmitters, cables, antennas,

etc) and consumer terminals (telephones, computers, tablets, modems) are mainly supplied by large

foreign companies based in Senegal.

3.2.2! Distributors As approved distributors are more focused on new equipments, therefore, there is no real competition

between these products and second hand computer equipment. Despite the reduction on computer prices

observed in the market, the new equipment still remains financially out of reach of the majority of

Senegalese who have no other choice than to fall back on second-hand computers and Chinese

equipment.

In addition to offering equipment from major brands recognized as being of high quality, they have now

integrated after-sales service into their business strategy.

Moreover, with the invasion of Chinese equipment on the market, this service constitutes a competitive

advantage. The main distributors are: CFAO Technologies, Comptoir Commercial Bara Mboup (CCBM),

Oumou Informatique, etc.


23

3.2.3! Informal Resellers The growing informal IT sector is mainly composed of young people who do not have a sufficiently high

level of education, or of young graduates, all of whom are unemployed. They sell essentially imported

second hand computer equipment in stores and other stores opened in the main avenues of the capital.

3.2.4! Software and Application Developers

Automation, intelligence and speed are necessary for IT systems that have to process millions of requests

at the same time. Only computers can meet this challenge. Software developers design and develop

software that brings intelligence to telecommunications networks so that they can serve as many

consumers as possible quickly. Without the contribution of software in the processing of network access

requests, users would not be able to benefit from all these services. Today many start-ups offer

application solutions that bring added value to the sector.

3.2.5! Computer Services and Engineering Companies Some IT services companies (Computer Services and Engineering Companies) appeared in Dakar to

advise administrations and large companies (SONATEL, banks) in terms of information systems and by

offering assistance services to the project management and control of artwork. Some of them are intended

to carry out the most technical part of projects foreign SSII, mainly French development and validation

(testing and deployment).

During the last decade Senegal has become a popular place for outsourcing client relations and added

value IT services.

Its reputation as a provider of various types of services is growing and holds tremendous opportunities:

BPO, Electronic engineering (applications management, system integration, development of specific

applications, mobile banking, etc.).

The proliferation of the Senegalese SSII call centers, sites and portals are signs of the IT surge in

Senegal. Big players such as Nokia, Ibm Senegal, Huawei, Microsoft, Hewlett Packard, and Ericsson

have not ignored the opportunity. And since 2009, Dakar has been the domicile of Google’s only

permanent office in French speaking Africa.


24

Table 2 : A Few Players in the IT and BPO in Senegal8 Services Players

IT Services ARC Informatique, Homeview, FINETECH, 2SI, GSIE, People Inputs, Solid,

Sesam, GAINDE 2000 Orbus, Sonatel, PCCI,ADIE ,ATOS

BPO : Customer

Interaction Services

PCCI, Call Me, Computers Frontiers Senegal, IBEX, Africatel AVS

Back-Office Operations PCCI, Computers Frontiers Senegal, IBEX, FINETECH, Africatel AVS

Other services PCCI, IBEX, Call Me

Source: International Lawyers and Economist Against Poverty

3.2.6! Professional and Consumer Federations The digital economy is the strongest in the private sector, both nationally and internationally. More than

300 Small and Medium Enterprises (SME) are devoted to information and technologies (IT) at all levels

to cater to local economy. Many private actors are carrying digital in Senegal.

The different actors are grouped in various intermediate structures. These are primarily the professional

and consumer federations, which are mainly employers' federations, organized into two major

federations:

•! The Conseil National du Patronat (CNP in French) of Senegal and the “Mouvement des

Entreprises du Sénégal”;

•! The organisation of IT professionals (OPTIC in French), which has existed since June 2003. It is

a member of the CNP and brings together the telecommunications operators and the main companies

active in IT.

•! CTIC Dakar is the first incubator and accelerator devoted to IT entrepreneurs in

Francophone Sub-Saharan Africa.

3.2.7! Consumer's Behavior Users of computers or other IT equipment always want to acquire equipment depending on the

geographical and climatic environment. Because when making the purchase decision, the Senegalese

consumer takes into account some criteria, such as heat and dust resistance.

Added to this is the mistrust of local assemblies, considered as "clones impossible to repair in case of

breakdown" by a high-level clientele who, in any case, can still find happiness in the computers of well-

known brands, imported and sold at lower cost every day on the local market with top-of-the-range after-

sales service. In general, in the African information technology market, large customers, most of which

8 http://unctad.org/meetings/es/Presentation/ditc-ted-Nairobi-24082015-ILEAP-doumbouya.pdf


25

are companies or government agencies, are reluctant to buy reproductions. They always turn to

merchants.

But for the population with low purchasing power, it is important to reduce the costs on the market, the

new equipment remains expensive for the greatest number, more than ever. The purchase of a computer

obtained by assembling parts in locally installed factories offers a substantial advantage to the purchaser :

that of being able to benefit from both the technical and the training possibilities after sales services.

3.3! Digital Economy

Digital technology offers opportunities to modernise and promote socio-economic sectors with strong

potential for growth, through production techniques and technologies as well as through the exchange of

goods and services. Senegal plans to accelerate the spread of digital technology in the priority sectors

identified in the PSE, promote access to basic social services (health, education, financial services), and

significantly increase productivity by focusing on the increased use of digital technology in agriculture,

livestock farming, fishing and trade.

Many applications developed in the field of health and education in Senegal are still at the pilot stage.

These sectors are expecting large-scale projects based on technological development to better hope to

benefit from the impact of the internet in the image of the agricultural sector. Countries like Kenya,

Ghana and Nigeria would be more advanced in this area.

The finding was made by a study on "The Impact of the Internet in Africa: Creating the Conditions for

Success and Catalyzing Inclusive Growth in Ghana, Kenya, Senegal and Nigeria", conducted by the

Cabinet of strategic and research studies, Dalberg Global Development Advisors, with the support of

Google Africa9

The use of the internet is growing and sectors, including agriculture, have benefited from this, including

concrete projects that have made operational information available online, ranging from the weather to

prices for the producer and the industry food. This has not been the case for health and education. In these

sectors, people have not managed to go beyond the pilots to make large projects. Some application

projects are as follows:

9 Source: AllAfrica, April 29, 2013 , http://www.allafrica.com/stories/201304291844.html)


26

3.3.1! E- commerce There are more than sixty e-commerce websites that are sharing the Senegalese E-commerce market(See

Appendix 4). These sites are redistributed between advertising sites and specialized sites. different

categories of Senegalese e-commerce sites are as follows:

•! The Electronic Purchase of Imported Products

Senegal's major e-commerce sites come from foreign companies seeking to sell imported products in

Senegal, such as Jumia, launched in April 2015, CDiscount or Kaymu.

•! The Electronic Purchase and Sale of National Products and Services

There are also other Senegalese e-commerce sites such as: Niokobok.com10 aimed at diasporas and

enabling them, from abroad, to render service to their relatives in Senegal by buying them a product or

service they need.

•! The Electronic Purchase and Sale of Products between Private Individuals (C2C)

Many classified ad portals are flourishing, including Senegal.lepetitbazar.fr, dorgoo.sn, jokko-

annonces.com, tewmoutew.com, planete-senegal.com, afrikannonces.sn, Expatdakar,etc11.

Online Government Services (e-gov)

Online public service platforms are beginning to emerge in Senegal for both businesses and citizens. Here

are some examples:

•! The Campusen Platform12 which allows the registration and orientation of baccalaureate

holders

•! The Public Employment Platform13 for applications for employment in the public service, a

dedicated platform for the entrance competition to the Ecole Nationale d’Admnistration (ENA).

•! The Administrative System of Computerized Formalities (SAFI)14 which offers companies a

set of tele-procedures: e-tax for the declaration of taxes, duties and customs and Teledac for the

10 www.niokobok.com 11 www.expatdakar.com 12 www.campusen.sn 13 www.fonctionpublique.gouv.sn 14 www.adie.sn/fr/saf


27

tele-application for authorization to build the public procurement portal which provides access to

a panel of information on calls for tenders15.

In addition, online shops are even developing partnerships with young vendors (without a shop) in order

to allow them to touch more customers online.

3.3.2! Business Processs Outsourcing

Senegal enjoys a growing international reputation and is one of the top destinations for Outsourcing. For

many years, many developing countries have been actively and successfully promoting the IT and BPO

sector. They are, among others, India, Malaysia, Egypt, Morocco, Mauritius, Tunisia.

Like these countries, Senegal has a real role to play in the sector. The 2017 edition of AT KEARNEY's

US strategy consulting report on offshoring (offshoring of IT services) confirms Senegal's

competitiveness, which is still one of the top 50 destinations worldwide for offshoring.

The ranking is based on financial factors constitute (40%p) percent of the total weight in the published

Index, people skills and availability and business environment – each constitute 30 percent of the total

weight.

Table 4 : Global Destinations for Offshoring

World Rank Country

Financial

Benefits

(40%)

Availability of Human

Resources and Skills

(30%)

Business

Environment

(30%)

14 Egypt 3.37 1.26 0.99

27 Morocco 2.9 1.1 1.29

33 Ghana 3.11 0.94 0.13

34 Mauritius 2.56 0.94 1.13

35 Tunisia 3.17 0.79 1.2

39 Kenya 3.03 0,97 1.09

45 South Africa 2.42 1.15 1.36

48 Senegal 3.05 0.73 1.05

Source: 2017A.T. Kearney Global Services Location Index

15 www.marchespublics.sn


28

The competitive advantages of Senegal in the ICT and Teleservices segment are as follows:

•! Facilities related to language for French-speaking contractors

•! Quality telecommunications infrastructure

•! Geographical and cultural proximity with western contractors, especially those of the European

market.

•! Quality and competitiveness of the workforce

•! A secure legislative and regulatory framework16

The Agence de régulation des télécommunications & des postes (ARTP) guarantees healthy and fair

competition for the benefit of users of telecommunications networks and services.

The Senegalese capital is one of the strong points of customer relationship in French-speaking Africa,

with subsidiaries of international groups such as the Dubai-based PCCI Group (co-founded by Senegalese

entrepreneur Yérim Sow), the Moroccan Phone group, Intelcia and the American IBEX Global, as well as

local companies such as "Call Me" of the Chaka Group conglomerate (created by Meissa Déguéné

Ngom)17, Africatel, AVS18 and Center Value, which offer after-sales services, maintenance and

appointments. In this ecosystem, IT companies are developing, including ATOS, which has announced

the creation of a technical expertise center in Senegal, the IB Maroc group and e-jay, a web agency

specializing in e-commerce in Senegal as well as consulting companies including Spot one, Neticoa

16 Total liberalization of the telecommunications sector in July 2004

new Telecommunications Code adopted in 2011

Law No. 2008-10 on the Information Society

Law N ° 2008-41 on cryptology

Law No. 2008-08 on Electronic Transactions

Law No. 2008-11 on Cybercrime

Law No. 2008-12 on the Protection of Personal Data

Delimitation of the number of fixed-term contracts (decree of March 6, 2008)

Specific arrangements for the duration of work:

• Continuous operation 7 days a week

• Individualisation working hours

• Exceeding the daily duration

• Annual quota 500 hours per worker 17 Jeune Afrique, 2016, Call Center: the Moroccan Intelcia will settle in Senegal,

http://www.jeuneafrique.com/342854/economie/centre-dappels-marocain-intelcia-va-sinstaller-

senegal/ 18 www.africatelavs.com


29

Neticoa19 Senegal, Exprimconseil20. Finally, there is the Senegalese Chapter of the Internet

Society255Senegal21

3.3.3! Health Senegal has launched several telemedicine initiatives, including the satellite interconnection of reference

hospitals in Senegal and Africa as part of the Pan-African Online Services Network project, supported by

Indian cooperation. It is the same in e-health where we can cite the M-diabetes application and the

DHIS2 (District Health Information Software) system for collecting and reporting health information that

is being generalized, the Community digital pharmacy. "JokkoSanté", the Integrated Management

Information System for Universal Health Coverage (SIGI CMU). Nevertheless, the large-scale

popularization of these experiences is limited by factors related to the lack of human and material

resources coupled with a lack of appropriate training.

3.3.4! Agriculture Agriculture, one of the largest employers in the country, is at a basic level of ICT adoption. The known

initiatives of their introduction in agriculture, breeding and fishing are still experimental. As application,

there is Mlouma application.It presents itself as a web and mobile platform allowing farmers and

agribusinesses to make the best decision to sell or buy agricultural products thanks to market information

made available to actors in real time.22

3.3.5! Higher Education

With regard to important projects, these are successfully implemented, in particular, the dematerialization

of the registration process and orientation of graduates, the establishment of a national network of

education and research with access shared with 2x155 Mbps, the internal management of universities, the

national deployment of the Virtual University of Senegal (UVS) with its Open Digital Spaces (ENO) and

finally access to scientific databases.

3.3.6! Financial Services The multitude of Mobile Banking services offered by financial institutions including transfer agencies

due to the central importance of money transfer (mobile operators, non-bank electronic money issuers,

19 www.neticoa.sn 20 www.exprimconseil.com/ProjetExpertise.htm 21 The Internet Society Senegal Chapter, ISOC-Senegal, was established on 29 February 1999. Its main

aim is to promote the use of the Internet in Senegal by highlighting the experiences gained.

22 Source: APS, 19 November 2013


30

third party providers, technology companies, etc.). The development of mobile banking and e-banking

contributes to a better financial inclusion of populations with money transfer solutions increasingly used,

here are some examples: FERLO, Nafa Express EcoBank Mobile: Orange Money Tigo cash,

Mobile Cash, W@ri from CSI, Joni-Joni Kash kash

Apart from mobile money, the GIM-UEMOA approves electronic payment services in the UEMOA zone,

in single currency, and regulates the market in connection with the BCEAO. At the end of December

2013, fifteen Senegalese banks and financial institutions were connected to the GIM-UEMOA and could

carry out bank card transactions.

As for the number, nature and value of transactions, we have data provided by this organization where it

appears that Senegal is the country that has carried out the most transactions, by amount, on the

equipment of GIM-UEMOA members with an amount of electronic transactions estimated at € 77

million, both in issuance and in receipt of payments, as shown in the table below. Table 5 : Number and volume of Bank transactions by card in Senegal 23

Number

(million)

Number

(% WAEMU)

Amount

(G FCFA)

Amount

(million €)

Amount

(%WAEMU)

Purchaser Country 689 21,15 50.47 76.9 23.21

Issuing country 678 20.78 50.25 76.6 23.11

Source: GIM UEMOA

3.4! Electronic Administration E-government has made significant progress, with initiatives focused on the computerization of

administrative procedures. The launch of a number of well-known public-interest procedures such as:

Télédac (building permit), E-tax (Tax Teleprocedures) and Campusen (orientation of new graduates); this

indicates the new approach of a citizen perceived as a "customer" of the services of the State. The

increasing impact of dematerialization processes in the area of customs and foreign trade with the

ORBUS and GAINDE applications is noteworthy.

23 Source: GIM UEMOA, scoreboard of the evolution of electronic payment activity in the UEMOA zone

at the end of December 2013. Quoted by Alain DUCASS, in the report Electronic Commerce in Africa

November 2015


31

4! TRADE ANALYSIS

4.1! Imports and Exports of Telecom and IT Products The IT products and services used in Senegal are imported. The country's external balance in this sector

remains in the red, although exports rebounded slightly in 2015.

The import trend is constantly increasing. However, it declined and stagnated between 2010 and 2012

before returning to an upward trend in 2013. In 2016, imports of ICT equipment and services amounted

to USD 198.8 million compared to imports of USD 13.7 million. The level of exports is thus almost 15

times higher than that of imports.

Source: Base Data from WTO on Trade Outside

4.2! 2016 Import Structure Focusing on 2016, it appears that imports of computers and other computer equipment in Senegal come

mainly from Western countries. Indeed, the table below highlights Senegal's import sources in this regard

in order of importance. France leads this ranking (30.8% of imports), followed by China (21.4%) and the

United Arab Emirates (16.3%). The United States is also present in 4th position (9.6%), followed closely

by the European countries in 9th place. Morocco is the only African country in this ranking, and the share

of imports from the latter is 1.6%.

1,4 1,6 1,7 2,4 5,1 5,4

23,0

6,5 9,6 5,5 8,2 10,8 8,1 6,3 10,0

27,113,7

42,556,3 60,3 59,5

92,3

118,1126,9

155,2172,4179,2

137,4134,5127,8

163,3165,3

208,7195,8

0,0

50,0

100,0

150,0

200,0

250,0

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Imports3and3exports3of3telecom3and3IT3equipment3(million3USD)

Exports

Imports


32

Table 3: Imports of computers and other computer equipment in 2016

N° COUNTRY NET WEIGHT (Kg) PROPORTION

1 FRANCE 268205 30.8%

2 PEOPLE'S REPUBLIC OF CHINA 186579 21.4%

3 UNITED ARAB EMIRATES 142112 16.3%

4 UNITED STATES OF AMERICA 79514 9.1%

5 BELGIUM-LUXEMBOURG 46230 5.3%

6 TURKEY 43744 5.0%

7 ITALY 41188 4.7%

8 GERMANY 30327 3.5%

9 SPAIN 21776 2.5%

10 MOROCCO 10951 1.3%

TOTAL 870626 100.0%

Source: Senegalese Customs

4.3! Tariff Import Structure In January 2000, Senegal put in place a new import tariff structure to conform with the Common

External Tariff (CET) scheme agreed upon by the member states of the West African Economic and

Monetary Union (WAEMU or UEMOA). Under the new structure, Senegal lowered its highest tariff rate

and established four product categories with tariff rates of 0, 5, 10 and 20 percent. It also eliminated a

separate customs stamp tax of five percent, replacing it with a one percent “statistical fee.” The new tariff

regime covers the following product categories for the four tariff rates:

•! Category 0 (zero rate): social, cultural and scientific goods, agriculture inputs, capital goods and

computer and data processing equipment not available through local production.

•! Category 1 (five percent): raw materials, crude oil, and cereals for industries.

•! Category 2 (ten percent): semi-finished products, intermediate goods, other cereals, diesel and

fuel oil.

•! Category 3 (twenty percent): goods for final consumption, capital goods and computer and data-

processing equipment already available through local production, new and used vehicles.24

The table of import duties and taxes applicable to imported products includes the Customs Duty (DD),

the Statistical Fee (RS) and the Community Solidarity Levy (PCI), which is a resource allocated to the

Union, with the following rates:

24 https://photos.state.gov/libraries/senegal/323264/pdf/2014-senegal-commercial-guide.pdf


33

Tableau 1: Table of import duties and Taxes

Category Customs Duty (DD) Statistical Fee (RS) Community Solidarity

Levy (PCI)

0 0% 1% 1%

1 5% 1% 1%

2 10% 1% 1%

3 20% 1% 1%

Source: Custom Services25

The basis of assessment for duties and taxes shown in the table above is the CIF value. To these duties

and taxes is added VAT at the single rate of 18% for Senegal, except for products that are exempt.

The statistical fee is levied on products imported from third countries and released for consumption,

including those exempt from customs duty, with the exception of goods imported under diplomatic

exemptions and those acquired under financing granted by foreign partners subject to an express

exemption clause.

The ECOWAS deduction of 0.5% on the CIF value is also due when products imported from non-

member countries are released for consumption.

25 http://www.douanes.sn/fr/node/722


34

5! BUSINESS ENVIRONMENT

Senegal offers a stable political environment, a favourable geographic position with growing

opportunities for foreign investment. The Government of Senegal has prioritised efforts to

improve the business climate. In this connection, structural reforms as part of PSE have been

envisaged to attract foreign direct investment (FDI), boost private investment and drive export

diversification by focusing, among other sectors, on ICT. The regulatory framework is mainly

based on an Investments Code (Code des investissements), a General Tax Code (Code Général

des Impôts), and a Customs Code (Code douanier).

It is pertinent to point out that the business climate in the digital sector is marked by a fiscal

environment to be improved compared to other sectors of Senegal’s economy. Branches and

companies are liable for corporate tax (IS) at the rate of 30% against 35% for the

telecommunication sector.

5.1! Tax on Telecommunication

The tax rate on telecommunication use and access is 5%. To offset the tax, the purchase of

mobile telephones (and other types of telephones) remains exempt from VAT and customs duty.

There are also two specific taxes payable by companies in the telecommunications sector. These

taxes represent 3% (for the tax called ‘CODETE’ i.e. Contribution to Development of the

universal service of Telecommunication) and 1% (for the tax called ‘PST’ i.e. Special Levy on

the Telecommunications Sector) of the annual turnover less the payments made to other

operators for networking services.

5.2! Incentive Tax Regimes

Senegalese authorities have adopted a major reform of the Senegalese tax law and investments

law, in particular by setting up a preferential tax regime and new incentives to private

investments, under the auspices of the National Agency for Investment Promotion and Major

Projects (APIX SA). This tax reform has led to the creation of two new tax credits, namely (i) a

tax reduction on investments and (ii) a tax reduction on exports.


35

5.2.1! Tax Credit for Investment

This tax credit consists in a reduction of the income tax. Companies eligible to this tax credit are

mostly those operating in the sectors of agriculture, livestock, fisheries, health, education and

training, as well as in the sectors of industry, transport, and port, airport, and railways related

works.

Interested companies should invest at least CFA francs 100m (euros 153,000) to qualify for the

tax reduction. Relevant investments should be used for the creation or extension of facilities.

Extension of facilities is construed as any investment program initiated by an existing business

and which generates: an increase of at least 50% of the production capacity or of the acquisition

value of fixed assets, or an investment in production equipment of at least CFA francs 100m

(euros 153,000).

For small and medium-sized companies whose revenue is inferior to CFA francs 250m (euros

382,000), the minimum investment amount is lowered at euros 23,000.

The amount of tax deductions granted to the beneficiary companies varies between 30 and 70%

of investments and this preferential treatment can be spread over five to ten tax years.

5.2.2! Tax Credit on Exports

Any business which justifies the export of at least 80% of its turnover is entitled to a tax

reduction on exports. The company seeking the tax reduction must provide proof of effective

exports and of currencies repatriation. This tax credit allows the concerned company to deduct

50% of its taxable income. However, Senegalese law provides that the overall tax reduction is

capped at 50% of the taxable income when a company subject to income tax benefits of both the

tax credit for investment and the tax credit on exports.

5.3! Investment Incentives

Senegal has introduced new investment incentives with two regimes namely (i) investment code

and (ii) free export enterprise (EFE).

5.3.1! Investment Code

The present Code applies to any enterprise that carries out its activities in some sub-sectors:

•! education and training


36

•! erection and maintenance of industrial equipment,

•! tele-services,

•! the creation of commercial complexes, industrial parks, tourist zones, cyber-

villages and handicraft centres

The provisions of this present Code do not derogate from any more extensive advantages and

guarantees that may be provided in treaties or agreements that have been concluded or may be

concluded between the Republic of Senegal and other States.

In the conditions provided for in the laws and regulations in force, guarantees concern the

following points:

•! protection of property rights;

•! provision of foreign exchange;

•! transfers of capital ;

•! the transfer of earnings;

•! Equality of treatment

5.3.2! Export Free Enterprise (EFE)

It is a status granted to companies that export at least 80% of their production. Industry and

teleservices are the sectors eligible for EFE status. Among the advantages of this status are the

reduction of corporation tax (15%), exemption from payroll tax, registration and stamp duty, the

contribution of patents and exemption from duties and taxes on production equipment and raw

materials.

5.4! APIX Single Window

APIX assists companies in their :

•! Approval requests in case of eligibility of your project;

•! Applications for approval from the Ministry of Economy and Finance;

•! Requests for exemption titles.

5.5! Senegal’s Competitive Advantages

Senegal has great competitive advantages in the field of ICT with skilled human resources.

Senegalese companies are already present in Africa and especially in West Africa, where 80 per


37

cent of their turnover target are met in fields such as: software engineering in various fields

(healthcare, banking, electronic banking, e-governance, monitoring and evaluation, etc.); web

services (Internet, Intranet, Extranet, portals B2B, B2C); mobile services (mobile applications,

mobile banking, SMS platforms); teleservices (call centers, voicemail recorder (IVR),

telemarketing…); training (Universities and training schools).

5.6! Labour Environment

The main pieces of labour and social legislation are the Labour and Social Security Code, the

National Inter-professional Collective Convention and the collective conventions specific to

each area of activity. Labour relationships are regulated by both international and national codes.

The international codes are derived from the Treaties regularly ratified. The initial labour law

was considered to be favouring only the employees, the modification that intervened in 1997,

took this into account to further incorporate the employer’s interests

5.6.1! Employer’s Obligations

The recruitment of Senegalese employees is in principle free subject to the specific rules

governing women and children’s employment. However, within two days after hiring it has to be

declared to the Labour Inspectorate and the Labour Department. The recruitment of workers

needing to be transferred away from their usual residence needs a written contract and the

worker’s medical examination. It is then subject to the Labour’s Department prior authorisation.

Employers have among others, the obligation to respect the privacy and the dignity of workers,

non-discrimination in the labour relations, to not interfere in union delegates’ functions as well

as to respect health, social and safety regulations including the registration of workers to the

Retirement Pension Fund (IPRES) and the Social Security Fund.

5.6.2! Types of Employment Contracts

Senegalese law provides for two types of employment contracts:

Fixed-Term Contracts (CDD) : A fixed-term contract cannot in principle be used over the

long-term to fill a permanent position related to the usual activity of the company. Fixed term

contracts can only be renewed once and may not exceed a total of two years. If its duration


38

exceeds three months, the contracts will have to be laid down before the Labour Department

before it comes into effect.

•! Flexibility of employment contracts: For investors that are eligible for the advantages

granted by the Investment Code, there is the possibility to renew fixed-term contracts for

up to 5 years.

•! Long term Contracts (CDI): may be preceded by a probation period for a maximum

period of six months including renewal The Labour Inspector’s approval is not required.

5.6.3! Social Security Contributions on Salaries

Social welfare is organised in three fields:

•! Social security provision: administered by the “Caisse de Sécurité Sociale” (CSS), it

provides workers with two kinds of benefits: family benefits and benefits for the

treatment and prevention of occupational accident and illness.

•! Retirement provision: administered by “IPRES” (the Retirement Fund).

•! Illness provision: in companies with 100 employees at least, it is the responsibility of the

employer to establish an in-house medcial scheme.


39

6! INVESTMENT OPPORTUNITIES

6.1! Strenghts,Weaknesses, Opportunities and Threats of the Sector

Table 4:SWOT Analysis

STRENGTHS WEAKNESSES

•! Political Stability

•! Strategic Geographical Location

•! Access to Sub-Regional Markets

•! Modern and Good Quality of

Telecommunications Infrastructure

•! Availability of Qualified Human Resources

•! Existence of Institutional and Regulatory

Framework

•! High added value of the sector to the

economic and social development of the

country

•! Absence of an organization whose sole

vocation is the development of ICT

•! Low Internet and GSM Coverage Rate in

Rural Areas

•! Presence of Few Internet Service Providers

•! Language Barrier ( French as the official

language)

•! Lack of adequate training in the field of ICT

Law and Regulation

•! Mistrust of digital transformation due to

scams and cybercrime

OPPORTUNITIES THREATS

•! Liberalization of Telecommunication Sector

•! Investment Incentive Regime for Export

Oriented Companies (EFE)

•! Creation of a Single window APIX SA

•! Government Initiative :Digital Senegal 2025

•! Public Private Partnership (PPP)

•! National Strategy for Cyber Security-2022

•! Special Economic Zones (SEZs)

•! PSE: Senegal Emerging Plan

•! Growing Technical Skills in ICT Scetor

•! Demographic Dividend

•! High Cost of Internet Connection

•! Lack of Financial Support to the ICT sector

•! Unsufficient and Poor Infrastructures in

Electricity

•! Competition in the Digital Activities and ICT

Source : BDA


40

6.2! Major Government Projects in Digital Economy In 2016, on the basis of the priorities set by the PSE, the Government designed a strategy called “Sénégal

Numérique 2025” (Digital Senegal 2025).

6.2.1! Digital Senegal 2025

This strategy is intended for the digital economy sector through which it proposes to achieve universal

digital access for all uses by 2025. The ambition of the Sénégal Numérique 2025 strategy with regard to

the economy is to provide new sources of growth and increase the share of digital services in the GDP to

10% by 2025.

6.2.2! Diamniadio Digital Technology Park Among major Government projects, it can be noted the International Industrial Park of DIAMNIADIO

(P2ID), which is a space on 53 ha – intended for investors - aiming at creating the conditions of

emergence and development of an industrial pole vector of competitiveness and growth.

The platform provides industrialists with dedicated spaces combining both efficient infrastructure and

services as well as significant and exceptional customs, tax and non-tax incentives.

An integral part of the Diamniadio Urban Pole (PUD), the digital technology parc aims to contribute to

the diversification and modernization of the economy, the development of the private sector, and the

promotion of inclusive growth in Senegal, through the development of the ICT sector.

It is funded by the Government of Senegal and the African Development Bank (AfDB). This project

allows the emergence of local digital businesses and contribute to and contribute to Senegal's economic

growth and job creation. We can mention the digital activity centers (digipoles), the setting up of

incubation and support centers or the establishment of a research and development center.


41

Figure 16: The Digital City

(Source: ITMAG)

The digital companies that have established themselves in Diamiadio are TIGO data center and the

company SEWA CARD. The Sewa money transfer platform is a regulatory platform with a certified

(AML) Anti-Money Laundering device and in compliance with provisions relating to the protection of

personal data. Several companies are planning to be in Diamiadio.

6.2.3! Digital Education Support Project (PAEN) Accessibility will also be ensured through a program to acquire equipment and terminals for students,

pupils, schools, health structures and disadvantaged populations.

6.2.4! National Strategy of Cyber-security Senegal is seeking to adopt a "coherent and relevant" national cybersecurity strategy to overcome the

"risks" of insecurity associated with the use of information and communication technologies. To this end,

a national cybersecurity strategy for Senegal has been developed following the national strategy "Digital

Senegal 2020-2025". This strategy is a pillar of the digital plan, which will direct all Senegal's activities

in this area.


42

6.2.5! National Research and Education Network (NREN) The Role of the National Research and Education Network consists of:

•! Contributing to the capacity building in Higher educationand research by supporting the control

of communication and information Technologies;

•! Building education and research network among Senegal Universities Promoting ICT access for

higher Education;

•! Promoting sharing of online information resources, supporting the development and sharing of e-

learning materials production of e-ressources ;

•! Organize collaborative online courses and share expertise online;

•! Share experiences and best practices Capacity building of campus network state


43

7! RECOMMENDATIONS

The ICT sector represents an important part of the national economy with a contribution of more than

12% to the State's budget revenues. The government has adopted the Senegal Digital Strategy 2025

articulated around 28 reforms and 69 innovative projects for a budget of more than USD 2. 475 billion

out of which 73% are expected from the private sector, 17% from the public and 10% from the public-

private partnership26.

The contribution of the private sector to the development of Information and Communication

Technologies seems to be paramount. This is, without doubt, the reason why the State of Senegal, within

the framework of the Senegal Digital Strategy 2025 (SN 2025), has decided that more than 70% of the

USD 2.475 billion of this project are financed by the private sector.

It is therefore a question of making the private sector the main actor and contributor of this program

constituting which is a catalyst for the other sectors of activity of the country. Senegal's strategic vision

for ICT is as follows :

"In 2025, digital for all and for all uses in Senegal with a dynamic and innovative private

sector in an efficient ecosystem".

This vision is divided into six strategic axes :

1.! Update of the legal framework and strengthening of digital governance

2.! Intensification of digital spatial planning

3.! Improving access to digital networks and services for businesses, administrations and

the population for sustainable development

4.! Economic and social transformation through digital diffusion in the priority sectors

identified in the implementation of the PSE

5.! Optimizing the sector's contribution to economic growth

6.! Promotion of Innovative Technologies

7.1! Strategic Axis of Entry The entry of Indian companies into the Senegalese ICT landscape should therefore be in line with the six

axis mentioned above. Axis 3, 4, and 6 should be prioritized by a new foreign company. 26 Interview of the Minister of Communication, Telecommunications, Posts and the Digital Economy granted to the business magazine Réussir n°128 janvier 2018


44

Axis 3 : Improving access to digital networks and services for businesses, administrations and

the population for sustainable development

These could be bilateral or public-private partnerships to provide Senegal's administration and companies

with a technological network in order to increase their productivity. Sub-areas such as connectivity, ERP

supply adapted to the needs of administration and companies. New avenues such as Business Intelligence

(BI) are still in their infancy in Senegal. A company can attract the attention and gain the confidence of

Senegalese operators.

Axis 4 : Economic and social transformation through digital diffusion in the priority sectors

identified in the implementation of the PES

Here, the focus will be on providing the authorities with ICT tools to increase productivity in social

sectors such as agriculture, education, health, access to basic social services. A World Bank study

provides more details on the feasibility of this in the hygiene and sanitation sector (study on harnessing

the potential of ICTs in the water, sanitation and hygiene sector; Senegal case study).

Axis 6 : Promotion of innovative technologies

This axis proves to be very important in so far as ICTs in Senegal are booming. India's rich experience as

well as the technological advances in this field could prove very attractive for Senegalese companies, for

the administration and also for education/training.

7.2! Other Recommendations

•! Opportunities for access to credit are very limited in Senegal with regard to the ICT sector.

However, some startups are supported by business incubators. The path of own financing should

be favoured in the context of setting up ICT companies in Senegal.

•! Offshoring to Senegal remains a highly attractive proposition for many foreign companies. Thus,

it provides a good business environnement, financial attractiveness and people skills and

availability. India being a world leader in offshoring can benefit from these advantages of

Senegal in order to target French speaking countries in terms of offshoring.

•! Training centres and universities that do not form the profiles that markets need, senegalese

developers trained outside the continent who choose to pursue a career abroad, or large

international groups who, by settling in Africa, poach the talents hardened by local actors. This

represents an investment opportunity for private training actors in India such as e-learning.


45

•! Given India's expertise in the cyber-security sector, Indian investors can develop applications

concerning informal attacks. They can also form partnerships with governmental structures in the

area of capacity building.

•! To help enterprises launch their data and IoT27 projects, India’s Business Services can offer a

global and consistent response: Data, a set of Data & IoT solutions and services that bring

together the best of their expertise in the areas of cloud, data and connected objects, while

offering a high level of trust and security

27 Internet of Of Things


46

CONCLUSION

Senegal began the process of ICT sector reform early on by partly privatizing its incumbent

telecommunication operator SONATEL in 1997. The Government licensed a second mobile operator in

1998, created a sector regulator in 2001 and issued a third operator license in 2007. Though most of these

steps took place in the “narrowband” era, they laid the foundation for deployment of broadband

technologies. The Government’s recent efforts will further strengthen Senegal as a leading ICT hub in

West Africa.


47

APPENDIX

APPENDIX 1 : COVERAGE MAP

Coverage 2G Orange

Source : Universal Telecoms Service Development Fund (FDSUT in french)


48

Coverage 3G Orange



49

Coverage 3G Tigo



50

Coverage 2G Tigo

source : http://sn.tigocloud.net/le-monde-de-tigo/carte-de-couverture-gsm


51

Coverage 2G expresso



52

Coverage 3G Expresso



53

APPENDIX 2: 4G coverage areas of the three new Internet Service Providers (ISPs)

Source: BDA

As illustrated on the map above, the provider ARC INFORMATIQUE covers Dakar, Louga, Saint Louis,

Fatick, Kaffrine And Kaolack.

As for WAW SAS, it covers Dakar, Thies, Diourbel, Tambacounda and Kedougou. Finally, AFRICA

ACCES is providing coverage in the regions of Dakar, Ziguinchor, Sédhiou, Kolda and Matam.


54

APPENDIX 3 HAYO

The Consortium du Service Universel (CSU) is a Senegalese group of companies that has been awarded

the Universal Telecommunications Service license for the pilot project following an international call for

tenders. The Matam region was chosen by the State of Senegal for its economic potential and its location

as a peripheral region of Senegal. For the implementation of this project, the Universal Service

Consortium (CSU), created an operational entity in charge of the exploitation of the license, named

HAYO. HAYO has chosen Ourossogui, a town located in the centre of the Matam region, to set up its

regional office. This office, covering 6000 m², is located along the main road and is equipped with a

modern data centre and network operations center. HAYO provides mobile, fixed, international, internet

and value-added telecommunications services. These services are based on a modern telecommunications

infrastructure, a network of technical partners.

HAYO cover

Source: HAYO network

Overall, in terms of infrastructure, major investments have been made by telecommunications operators

and by the State.


55

APPENDIX 4 : E-commerce sites Top 60 e-commerce Websites in Senegal28

Websites Categories

Expat-Dakar.Com Offers

Jumia.Sn Generalist

Afribaba.Sn Offers

Dorgoo.Sn Offers

Deals.Jumia.Sn Offers

Afrimarket.Sn General Practitioner

Food.Jumia.Sn Alimentary

Car.Jumia.Sn Offers

Promo.Sn General Practitioner

Tewmoutew.Com Offers

House.Jumia.Sn Offers

Africashop.Sn Fashion & Textile

Fabellashop.Com Health Beauty

Dakarwebstore.Com General Practitioner

Diayma.Com General Practitioner

Afrimalin.Sn Offers

Airplum-Shop.Com Fashion & Textile

Sakanal.Sn Alimentary

Blueline-Senegal.Com Electronic

Maketbi.Com Offers

Nubianbeautyshop.Com Health Beauty

Senegalblackbusiness.Com General Practitioner

Ccbme.Sn Electronic

Electromenager-Dakar.Com Electronic

Etounature.Com Health Beauty

Niokobok.Com General Practitioner

Micromatic.Sn Electronic

Nexaad.Com Offers

Annonceavenue.Com Electronic

28 Source : Emmanuel Bocquet (2017), e-commerce in Sénégal : les 60 sites !

https://fr.linkedin.com/pulse/e-commerce-au-s%C3%A9n%C3%A9gal-les-60-sites-emmanuel-bocquet


56

Passcourses.Com Alimentary

Sooretul.Com Alimentary

Mossane.Com Health Beauty

Patisseriegrainedor.Com Alimentary

Samadekk.Com Offers

Boutique.Kelentane.Net General Practitioner

Calaoo.Com General Practitioner

Esteval.Net Alimentary

Tongtong.Sn Alimentary

Discount-Senegal.Com General Practitioner

Soxlla.Com Fashion & Textile

Afri-Shop.Com Electronic

Marchecastor.Com Alimentary

Parisdakarshopping.Com General Practitioner

Dakarprotoshop.Com Various

Samashopping.Com General Practitioner

Hotelfarid.Com Alimentary

Senboutique.Com Alimentary

Mapote.Sn Health Beauty

Sen-Discount.Com Health Beauty

Kayfii.Com General Practitioner

Laroseraie-Senegal.Com Various

Lesprixmagics.Com General Practitioner

Galeries54.Sn Fashion & Textile

Midiamond.Sn Various

Yombale.Net General Practitioner

Outalma.Com Electronic

Toubaboutique.Com Electronic

Fit-Athletics.Com Health Beauty

Discountmaxi.Com Alimentary

Aywajieune.Com Alimentary

APPENDIX 5: Fixed Voice Price Offer

Sonatel

Offer Fixed Voice Keurgui Kheweul General

Public Line

Service Access Fee (USD / Month) 11 35

Royalty fee 9

Advantages credit of 6 195F VAT positioned

every month / an unlimited fixed

number usable 24H / 24 and 7/7

towards the fixed

tative Voice Minute Second

Call to landline 57.75 0.93

Call to the mobile 94.5 1.35

Call to international

Zone 1 137 3.1

Zone 2 146 4.5

Zone 3 169 5.9

Source ARTP / MARCH 2018

Table 2 : Sentel

Offer Validity Price in CFA

Fixed: 10,000 credits + 10,000 bonuses 30 days 12000

fixed modem: 10000 credit + 10000 unlimited internet bonus 30 days 25000



58

APPENDIX 6: Multiplay Offers Sonatel

Offers

ADSL Fiber

Keurgui Home Home + Keurgui + Home Fiber

Service Access Fee

(USD / month) 45 64 64 64 64

Monthly fee / USD 23 42 42 33 35

Blocked price / fixed line tariff

(USD / month) 11 19 36 11 36

ADSL / FIBER 1MB Unlimited Wifi

Modem 4 Megamax + Wifi Modem 10 Megamax + Wifi Modem

2M /1M +

Wifi Modem 30/2M + Wifi Modem

Benefits voix

an Unlimited Fixed

Number, Report of the

Remainder of the

Package not Consumed,

Possibility of Reloading

the Credit Card

unlimited Fixed-to-night and

Fixed-Line Calls 3 Unlimited

Fixed Numbers 24h / Days

Unlimited to 1 mobile

orange; Repoort of the

remaining unused; Possibility

of reloading credit card

unlimited voice to fixed

24h/7days; unlimited to

2Mobiles orange; telephone

offered, preferential rate to

fixed numbers in France from

25; Possibility of reloading

credit card

unlimited voice to fixed

Sonatel 24/7 off special

numbers; unlimited to 2

Orange mobiles

TV benefits

Access to the new orange

bouquet; Premium service:

live control

Access to the orange bouquet

to choose; Access to the

bouquet canalsat optional



59

Table 11 : Basic Access Offers (T0 & T2) and Package

deals basic access (TO) primary access (T2) Avanatges

security deposit (in USD / HT 14.5 364 A range of comfort service and cost control solution are

included or paid option: call presentation, pending

callspossibility, temporary forwarding, red list, red list,

double call, termination of the termina, direct selection on

arrival , national call forwarding, employee interception

interception, total call cost, restricted service to

destinations, detailed billing, cost indication in permanent

call mode

service access fee (USD) /

month /

103 1000

Monthly fee (USD / Month /

HT

36 182

Characteristics offer of access to the

RNS network allowing to

have 2 simultaneous

communications

Offering access to the RNS network allowing up to 30

smiled communications with the possibility to leave

the 30 mixed channels, or to specialize them for

incoming or outgoing calls

Basic Access Plans 1 Basic Access Plans 2 Basic Access Plans 3

Fees For Access To The

Service (FCFA / month / HT)

36 36 36

Monthly fee (FCFA / Month /

HT

91 164 218

Advantages The Basic Access Plans are composed of a range of three (3) packages set on basic access and allowing customers to: * enjoy preferential

pricing within the package with a reduction in the price to the minute depending on the plan subscribed * unlimited calling to 2 fixed numbers

SONATEL partners



60

Business Voice Offers

Business Voice Offers pro freedom business voice

initial business voice performance Intense voice business Supreme voice business

Fees For Access To The

Service (USD/ month 29 29 29 29 29

Monthly fee / (USD /

month) 7 18 33 47 80

Blocked or open rate

(USD / month / VAT) 13 27 45 64

Voice Benefits

an optional

telephone / options /

comforts

unlimited to 1

fixed number

24h / 7 days

unlimited to 2 fixed number

24h / 7 days

unlimited to 3 fixed

number and 1 mobile

number 24h / 7 days

unlimited to 5 fixed number

and 2 mobile number 24h / 7

days

Dedicated service /

offer without

commitment / offer

without guarantee

a basic terminal included / Minimum commitment: 12 months / a dedicated service / Offer without guarantee



61

APPENDIX 7 :Some Tariff Grids For Telecommunication Services Local And International Fixed Telephone Tariff (March 2018)

Subscriptions VAT price (XOF) 1 USD = 550,294 XOF Commissioning costs for the general public 19,500 Bail 16,500 Monthly subscription for the general public 4,900 Consumer Line and Keurgui Box VAT price Rate to mobile Orange and other national operators 1.35 / s Rate to fixed Sonatel and other national operators 0.93 / s The general public, Keurgui Box, Locked Lines, Hot Line (SLC) VAT price Rate to international operators Zone 1 3.1 / s Price to international operators Zone 2 4.5 / s Rate to international operators Zone 3 5.9 / s

Source: Orange

Table 2:Price (VAT Included) Orange Prepaid Communications (March 2018)29

Voice calls in XOF VAT30 (per second) SMS in XOF VAT Calls to Orange and other national operators International Zone1 International Zone 2

Rate XOF 20 XOF 1.99 / minute XOF 3.1 / sec XOF 4.5 / sec Source: ORANGE SENEGAL

29 (1) South Africa, Angola, Canada, China, Spain, France, Italy, Nigeria, Turkey, USA, etc.

(2) Saudi Arabia, Burkina Faso, Egypt, United Arab Emirates, Guinea Bissau, Cape Verde, Guinea Conakry, Cote d'Ivoire, Iran, Mali, etc.

30 1 USD = 550,294 XOF


62

APPENDIX 8 : Price (VAT Included) Tigo Communications Internet Fee Schedule Tigo ( December2017 )

Paket type Tigo USD rates Volume Validity

1-day Bundle

10 MB 0,18 10 MB 24 hours

50 MB 0,45 50 MB 24 hours

200 MB 0,90 200 MB 24 hours

3 GB 1,18 3 GB 00h to 7h59 Am

unlimited Night 1,18 unlimited internet

7 days bundle

100 MB 0,90 100 MB 7 days

300 MB 1,18 300 MB 7 days

1GB 4,5 1GB 7 days

30 days bundle

50 MB / days for 30 days 5,45 50 MB / day 24 hours

2.5 MB 9 2.5 GB 30 days

7GB 18 7GB 30 days

15 GB 35 15 GB 30 days

25 MB 45 25 GB 30 days

Data chrono packs

15 Minutes chrono 0,18 15 minutes chrono 15 minutes

30 minutes chrono 0,36 30 minutes chrono 30 minutes

60 minutes chrono 0,63 60 minutes chrono 60 minutes

Source : TIGO


63

APPENDIX 9 : The Main Legal Forms For A Foreign Company

Table 5: Overview of The Main Legal Forms For A Foreign Company

Legal Status Advantages Drawbacks Procedure Taxation

Sales Agency •! Flexibility

•! Contracts are signed and executed by the parent store

•! Long recognition procedure

•! Impossibility to carry out

commercial operations

•! Difficult recruitment of the

support staff

Headquarter agreement with the Foreign

Ministry

Since the agency is not

supposed to undertake

commercial operations

in Senegal, it is

therefore not under a

fiscal regime

Branch

•! Flexible as opposed to the subsidiary

•! Commercial structure

•! Strong ties with the parent store

•! A life time of maximum 2 years at

the end of which the company is

obliged to change its status or stop

operating

Two stages :

•! Statutes established by the

Notary (provide the manager’s

police clearance)

•! Company recorded

and registered by BCE

30 percent of the net

profit

Subs

idia

ry

S.A.R.L •! Rather credible with third parties;

•! Minimum capital required not very high (USD 1,818) ;

•! Limited liability: Associates are only liable to the tune of

their contributions;

•! Possibility for associates to exert a close control of new

partners’ access to the capital;

•! Legal independence between the

parent store and the subsidiary.

•! On the operational front, nothing

precludes the subsidiary from

collaborating with the parent store

in the execution of the contracts

Two stages:

•! Statutes established by the

Notary (provide the manager’s

police clearance)

•! Company recorded and

registered by BCE

30 percent of the net

profit

S.A. Very credible with third parties ;

Great funds mobilization capacity (S.A can call for public savings) ;

Risk limited to contributions ;

Possibility of only paying up one quarter of the capital

Possibility for associates to freely transfer their shares;

Source : British Embassy Dakar Doing business in Senegal (2012)


64

Table 6 : Comparative Chart for Legal Entity

Source: British Embassy Dakar Doing business in Senegal (2012)

Legal Status Single proprietorship Limited Companies (SARL) Business corporation (SA)

Minimum number

of partners 01 01 01

Minimum

startup capital 0

USD 1,819 minimum to be paid

up in full at incorporation

USD18,181 minimum; ¼ of the capital to be paid up at incorporation, the

balance within three(3) years

Credibility with

third parties Very low Important Very important

Partner’s liability Unlimited (extended to the entrepreneur’s personal

properties) Limited to the contributions Limited to the contributions

Eligibility to

CI or EFE YES YES YES

Registered auditors None Not mandatory* Mandatory

Management Entrepreneur Manager (partner or not)

appointed by the associates General Manager or Managing Director

Taxation on profits

Unique Global Contribution to the tune of 25 million

of CA for services and 50 million for traded goods

IS (corporate income tax) on option

Corporate Income Tax (IS) - 30% of the net profit Corporate Income Tax (IS)

- 30% of the net profit

Minimum flat tax

(IMF)

0 - IMF : minimum tax payable in case of

lossmaking results

Between USD 909 and

1,181 (depending on the turnover)

Between USD 909 and

1,181 (depending on the turnover)

APPENDIX 10 : Other Computing Activities31.

CONSTRUCTION AND SERVICES ENGINEERING COMPANY (SICS

INTERNATIONAL)

Lot No 09 Area 14 Almadies BP 11388 DAKAR

Legal form : Anonimous society.

Tel: 33.869.26.50

Fax: 33.869.26.49

Website : www.sics.international.com

E-mail : [email protected] / [email protected]

Social capital: 50,000,000

General turnover: 2200000000

Staff: 75 to 100

EMPLOYEES

COMPUTER ENGINEERING AND COMMUNICATION (GENICOM)

Imm . Adiouma Diop Street 35 x 30 BP 23612 PONTY DAKAR

Legal form : Individual business.

Tel: 76.659.27.20

Fax:

Website :

E-mail : [email protected]

Social capital:

General turnover:

Staff: 1 to 5 EMPLOYEES

TECHNISOFT

U.26, No. 394 Plots Rehabilitated BP 21331 DAKAR

Legal form : SARL

Tel: 33.855.99.00

Fax: 33.855.99.01

Website : http://www.technisoft.sn


31 souce : chamber of commerce and industry and agriculture


66


General turnover:


TIME TO MARKET (T2M)

Technopole BP 25026 DKR / FANN DAKAR

Legal form : SARL

Tel: 33.833.00.04

Fax:

Website : http://www.t2m.manobi.sn


Social capital:

General turnover:


SERVICES & TELECOM. MARITIMES AND TERRESTRIANS (SETEMAT)

78 Boulevard du General Degaulle Dakar

Legal form : SARL

Tel: 33.823.27.21

Fax: 33.823-27-21

Website :



General turnover:


PLATFORM TECHNOLOGIES SA

Sicap Amitié IX Bourguiba Villa No. 3086 BP 45300 DAKAR


Tel: 33.869.01.40

Fax: 33.865.26.06

Website : www.platform.com


67




Staff: 25 to 50

EMPLOYEES

Mr. Bakary DIAKITE Chief Executive Officer:

CHAKA SYSTEMS

Trade Register 1427 B 98

55, Rue Carnot BP 22575 DAKAR

Legal form : SARL

Tel: 338236434/338236466

Fax: 33.823.63.31

Website : www.groupechaka.sn



General turnover:


COMPUTER GLOBAL SYSTEM (IGS)

Trade Register SNDKR 2011 C 11417

33, Abdou Karim Bourgi Street DAKAR

Legal form : GIE

Tel: 338426737/776306218

Fax: 33.842.10.38

Website :


JOUVE SENEGAL


Ngor Road Zone 15 n ° 28 BP 29611 DAKAR


Tel: 33.820.84.63

Fax: 33.820.84.56


68

Website : www.jouve.fr


Social capital: 75,000,000 CFA

General turnover:

Staff: 50 to 75

EMPLOYEES

Mr Eric MARTIN Chief Executive Officer:

PHOENIX SENEGAL

Building Hajjar Point E BP 25882 DAKAR

Legal form : SARL

Tel: 338250675/338646072

Fax: 33.864.42.66

Website : www.phoenix.sn



General turnover:

Staff: WORKFORCE 10 to 15 EMPLOYEES

ORBIT INFORMATIQUE

Street 29 X Blaise Diagne Street BP 7103 DAKAR DAKAR

Legal form : GIE

Tel: 33.823.54.78

Fax: 33.842.26.26

Website :


Social capital:

General turnover:


SEN SERVICES

Trade Register 97 A 4785

Hlm 3 villa n ° 900 DAKAR


Tel: 338250344/776506409

Fax:


69

Website :

E-mail :

Social capital: 300,000 CFA

General turnover: 10,000,000 CFA

IB SENEGAL

62, Rue Felix Faure PO Box 21137 PONTY DAKAR


Tel: 33.842.58.68

Fax: 33.842.71.40

Website : www.ib-senegal.com



General turnover:


Mr Mustapha SAHIBE Director General:

PEOPLE INPUT

Freedom 6 Extention Building Soda Marième 5th floor BP 26543 DAKAR

Legal form : SARL

Tel: 33.827.31.45

Fax: 33.867.16.46

Website : www.peopleinput.com



General turnover:


Website creation

SESAME AFRICA

Street 9 X 11 Point E Building Ajjar BP 15362 FANN DAKAR

Legal form : SARL

Tel: 33.864.64.00

Fax: 33.864.64.01

Website :


70


Social capital:

General turnover:


Mr. Cheikh Amadou KANE Chief Executive Officer:

KD CONSULTING (KDC)

38, Georges Pompidou Avenue PO Box 21813 DKR PONTY DAKAR


Tel: 33.842.45.05

Fax: 33.842.45.05

Website :


Social capital:

General turnover:


Mr. Khassim DIOP General Manager:

TOP @ TOO (TOP @ TOO)

Trade Register SN DKR 2006 B

Canal 4 Lot n ° 11 Fass Delorme BP 10912 DAKAR

Legal form : SARL

Tel: 221.823.69.37

Fax: 221.823.80.01

Website : www.topatoo.net



General turnover:


ICONE GROUP

Commercial Register SNDKR 2004 B 12297


71

7 Mouhamed Street 5 X Ponty BP 22448 PONTY DAKAR

Legal form : SARL

Tel: 776337773/701052241

Fax: 33.821.77.74

Website : www.groupeicone.com





WACOM (WACOM)

Trade Register SNDKR 2008 B 37701

10, Cité Mamelles Town planning BP 8243 YOFF DAKAR

Legal form : SARL

Tel: 33.860.59.19

Fax:

Website : www.wacom.sn



General turnover:


SENEGAL AUTOMATION TECHNOLOGY ASSISTANCE (SATA SARL)


Birago Diop Avenue point E dkr Point E PO Box 5344 DAKAR

Legal form : SARL

Tel: 33.864.26.26

Fax: 33.864.26.24

Website :



General turnover: 25,000,000



72

TECHNO POINTE INFORMATIQUE

Trade register SN SLT 1995 C 388

Richard Toll DAKAR


Tel: 77.275.56.36

Fax:

Website :



General turnover:


SALAFS TECHNOLOGY OF SENEGAL (STS)

Trade Register SN DKR 2012 A 589

Plots Assainies U. 25 n ° 132 DAKAR


Tel: 77.534.89.73

Fax:

Website :


Social capital:

General turnover:


S. BAYO COMPANY

SNDKR Trade Register 2012 A 16082

Cité Comico , n ° 12 DAKAR


Tel: 77.633.66.39

Fax:

Website :


Social capital:

General turnover:


73


MS BAYO General Manager:

KHALIL SELEBE YOON (KSY)

Trade register SN DKR 2012 C 6218

n ° 10, 42 X 49 Colobane DAKAR

Legal form : GIE

Tel: 77.985.75.75

Fax:

Website :


Social capital:

General turnover:


AGIF (AGIF)

Trade register SN DKR 2011 B 5950

250 Boulevard Diop Diap Sicap Street 10 BP 550 DAKAR

Legal form : SARL

Tel: 33.864.73.14

Fax:

Website : www.groupagif.com



General turnover:


IBEX GLOBAL SOLUTIONS SENAGAL SA (TRG SENEGAL SA)

Trade Registry SN DKR 2006B752

Street3 X pointE BP 45595 DAKAR


Tel: 33.869.16.60


74

Fax: 33.869.16.61

Website : www.ibexglobal.com

E-mail :




Mr. Algor BOCOUM General Manager:

ZIL TELECOM SENEGAL (ZTS)

West fair sipres4 n3 BP 14667 DAKAR

Legal form : One-person company with limited liability (EURL).

Tel: 33.820.08.31

Fax: 33.820.60.39

Website : www.zil-telecom.net

E-mail :


General turnover:


YENEKAY WORLD TECHNOLOGIES MULTISERVICES GROUP SARL (GYWTM

SARL)

3 Rue Beranger BP 1565 DAKAR

Legal form : SARL

Tel: 77.732.80.67

Fax:

Website :



General turnover:


SIWA GROUP SARL


75

433 CIT2 SOPRIM DAKAR DAKAR


Tel: 77.566.66.59

Fax: 33.851.62.27

Website :



General turnover:

Staff:

NEOSYS INTERNATIONAL SARL

Sicap mermoz n 7283 dakar BP 6071 DAKAR

Legal form : SARL

Tel: 33.825.36.74

Fax:

Website :

E-mail :

Social capital:

General turnover:

Staff:

SEN TECHNOLOGY SARL

street 43 x blvd of gaulle dakar BP 35443 DAKAR

Legal form : SARL

Tel: 77.644.83.44

Fax:

Website :


Social capital:

General turnover:

Staff:


76

KEFA INFORMATICS AND SERVICES (KIS)

Darou Salam Guédiawaye In Face Terminus AFTV Guédiawaye DAKAR


Tel: 77.066.43.51

Fax: 33.837.65.21

Website :


Social capital:

General turnover:

Staff:

Appendice N°1! : IT Consulting and Software Development Companie32s

COMPUTER ENGINEERING AND COMMUNICATION (GENICOM)


Imm. Adiouma Diop Street 35 x 30 BP 23612 PONTY DAKAR

Legal form: Individual business.

Such: 76.659.27.20

Fax:

Website:


Share capital:

Turnover General:

Employees: WORKFORCE 1 to 5 EMPLOYEES

BULL SENEGAL (BULL)


99, Avenue André Peytavin Building Kébé BP 3183 DAKAR

Legal form: SARL

Such: 33.849.69.99

Fax: 33.823.35.36

32 source : Chamber Of Commerce And Industry And Agriculture


77

Website: www.bull.sn


Share capital: 304150000 CFA

Turnover General: 2258799582 CFA

Employees: 20 to 25 EMPLOYEES

THE COMPUTER SERVICE (LSI)

104 Joseph Gomis Street BP 609 DAKAR

Legal form: GIE

Such: 33.822.21.30

Fax: 33.826.99.05

Website:


Share capital: 1,000,000 CFA

Turnover General:


NOVOSEN (NOVOSEN)


AX 4 Point E BP 23144 Street DAKAR DAKAR

Legal form: Anonimous society.

Such: 33.825.72.10

Fax: 33.825.72.03

Website:


Share capital:

Turnover General:


MICRO SYSTEMS


Sicap Freedom 3 Imm. 7 A BP 3516 DAKAR

Legal form: SARL

Such: 33.825.12.47

Fax: 33.892.42.67


78

Website:


Share capital:

Turnover General:


MICRO SOLUTIONS (MICRO-SOLUTIONS)


22 Wagane Street Diouf BP 32006 PONTY DAKAR

Legal form: Individual establishment.

Such: 338427166/338890073

Fax: 33.842.72.67

Website: www.microst.net



Turnover General:


CHAKA COMPUTER (CC)


10558 Sacred Heart 3 VDN Extens. BP 22575 FANN DAKAR


Such: 33.869.97.97

Fax: 33.869.97.98

Website: www.groupechaka.com



Turnover General: 559818116 CFA


QUARTZ DATA SENEGAL (QDSN)

Trade register 99 B 993

D 15, Scat Urbam BP 22698 DAKAR

Legal form: SARL

Such: 33.825.52.84

Fax: 33..867.52.72

Website: www.qds.fr/quartzdata.com


79



Turnover General:


Mr. Mame Samba MBAYE General Manager:

NERATECH SENEGAL (NTI)

Legal form: SARL

Such: 33.867.36.96

Fax: 33.867.36.97

Website: www.neratech.com



Turnover General:


Mr. Papa Mamadou DIAKHATE Managing Director:

SONATEL BUSINESS SOLUTIONS


Kolda Street B PO Box 50655 DAKAR


Such: 33.869.43.43

Fax: 33.839.43.44

Website: www.orangebusiness.sn


Share capital: 1100000000 CFA

Turnover General:


Mr. Papa Demba DIALLO General Manager:

2 D BUSINESS CONSULTING (2 DBC)


Tamsir Mboup Building AX Street 3 Point E BP 25798 DAKAR

Legal form: SARL

Such: 33.864.57.67

Fax: 33.864.57.67


80

Website: www.2dbc.com



Turnover General:


Mr Gilles DUGARD Chief Executive Officer:

KD COM TECHNOLOGY


Hann Maristes II No. F4 BP 12499 COLOBANE DAKAR

Legal form: GIE

Such: 775696447/338254521

Fax:

Website:

E-mail :

Share capital:

Turnover General:


STRATEGY AND SOLUTIONS INFORMATION (2SI)


Zone B Villa No. 27 A Bis BP 14179 DAKAR

Legal form: SARL

Such: 33.865.11.50

Fax: 33.864.51.84

Website: www.ssi.sn



Turnover General:


Mr. Djibril MANE General Manager:

SECURE DATA


Sicap Freedom 2 no. 1518 BP 23765 DKR / PONTY DAKAR


81

Legal form: SARL

Such: 33.823.19.86

Fax: 33.864.34.98

Website:


Share capital:

Turnover General:


Mr Morane SALL Managing Director:

DANILES SARL


3, Place de l'Independance Imm Colbert 7th Floor BP 5394 DAKAR

Legal form: SARL

Such: 338233119/338677700

Fax: 33.823.31.10

Website: www.daniles.com



Turnover General:


Mr. Khadim Rassoul GUEYE Chief Executive

Officer:

GLOBAL COMPUTER SOLUTIONS (GCS)

Commerce Register 2000 B 1825

Sicap Freedom 5 No. 5567 BP 21547 DAKAR

Legal form: SARL

Such: 33.869.11.58 / 59

Fax: 33.825.56.42

Website: www.gcsolutions.com



Turnover General: 125,000,000 CFA



82

IT INFORMATICS (INFOGEST)


Sicap Sacred Heart III N ° 10051 BP 13545 DAKAR

Legal form: SARL

Such: 33.827.95.29

Fax: 33.827.95.27

Website:



Turnover General:


Ms Katy Tall SARRE Director General:

ALLIANCE COMPUTER ENGINEERING AND SERVICES (ALINIS)

Business Register B 11758

57, Avenue Albert Sarraut BP 3360 DAKAR

Legal form: SARL

Such: 33.842.67.39

Fax: 33.821.55.17

Website: www.alinis.com



Turnover General: 25,000,000 CFA


Ms. Fatimata BA General Manager:

AFRICAN SOFTWARE TECHNOLOGY EXPERTISE AND SERVICES (ALTES)


1, Independence Square BP 11567 DAKAR

Legal form : SARL

Tel: 221.821.72.05

Fax: 221.823.48.36

Website : www.altes.sn


83



General turnover:


INTERNET TECHNOLOGY GROUP (ITG)


56, DAKAR Land Front Road


Tel: 33 867 41 01

Fax: 33 867 41 02

Website : www.itg.sn


Social capital:

General turnover:


SUSTAINABLE COMPUTING SOLUTION (SOLID)


4, City COMICO 3 VDN BP 5841 DAKAR


Tel: 338698686/776399565

Fax: 33.867.39.58

Website : www.solid.sn



General turnover: 560000000 CFA


Mr. Moustapha DIOP General Manager:

MICROSOFT, MCAFEE, AUTOCAD, CISCO

AFRICA ENGINEERING AND LOGISTICS (AIL)


Cambérène Islam BP 26516 DAKAR



84

Tel: 33.854.95.00

Fax: 33.855.05.18

Website :



General turnover:


Mr Moustapha Ndiaye Director General:

IB SENEGAL


62, Rue Felix Faure PO Box 21137 PONTY DAKAR


Tel: 33.842.58.68

Fax: 33.842.71.40

Website : www.ib-senegal.com



General turnover:


Mr Mustapha SAHIBE Director General:

ALLIANCE COMPUTER TECHNOLOGY (ATI)


83, Boulevard de la Republique X West Corniche BP 4123 DAKAR


Tel: 33.823.09.87

Fax: 338222280/338238527

Website : www.ati.sn


Social capital: 132000000 CFA


Staff: EMPLOYEES OF 50 to 75 EMPLOYEES

PHOENIX SENEGAL


Building Hajjar Point E BP 25882 DAKAR


85

Legal form : SARL

Tel: 338250675/338646072

Fax: 33.864.42.66

Website : www.phoenix.sn



General turnover:


Mr. Michel Ladoré Maturin Chief Executive Officer:

HARDWAY AND PERSONAL COMPUTERS (HPC)


Sacred Heart III Pyrotechnics BP 23019 DAKAR

Legal form : SARL

Tel: 33.869.62.60

Fax: 33.825.39.25

Website : www.hpc.sn

E-mail : [email protected] /// [email protected]


General turnover:


Mr. Al Hassane SOW Director General:

HARDWAY AND PERSONAL COMPUTERS (HPC)


Sacred Heart III Pyrotechnics BP 23019 DAKAR

Legal form : SARL

Tel: 33.869.62.60

Fax: 33.825.39.25

Website : www.hpc.sn

E-mail : [email protected] /// [email protected]


General turnover:


Mr. Al Hassane SOW Director General:

INSTITUTE RESEARCH INFORM. TECHNOL. AFRICA COMMUNICATION (ITEC AFRIC)

Trade Register SN DKR 10786


86

North Fair City No. 121 X 122 BP 45476 DAKAR


Tel: 338682976/338606764

Fax: 33.868.29.71

Website :





Mr Robert Kangni TEKO Chief Executive Officer:

GLOBALTECH

Avenue Cheikh Anta Diop Opposite Police Medina BP 28530 DAKAR Legal form:

Tel: 221.823.61.72

Fax: 221.823.61.72

Website :


Social capital:

General turnover:

Staff:

Ms. Awa MBAYE General Manager:

TECHNISOFT

Trade Register 2001-B-1120

U.26, No. 394 Plots Rehabilitated BP 21331 DAKAR

Legal form : SARL

Tel: 33.855.99.00

Fax: 33.855.99.01

Website : http://www.technisoft.sn



General turnover:


Mr Demba BARO Director General:


87

GLOBAL TECH


HLM Fass Paillote No. 69 BP 28530 DAKAR


Tel: 338236172/776517072

Fax: 33.823.61.72

Website :


Social capital:

General turnover:


Ms. Awa Diagne MBAYE General Manager:

GLOBAL TECH


HLM Fass Paillote No. 69 BP 28530 DAKAR


Tel: 338236172/776517072

Fax: 33.823.61.72

Website :


Social capital:

General turnover:


Ms. Awa Diagne MBAYE General Manager:

KD CONSULTING (KDC)

Trade register 2000 A 6491

38, Georges Pompidou Avenue PO Box 21813 DKR PONTY DAKAR


Tel: 33.842.45.05

Fax: 33.842.45.05

Website :


Social capital:

General turnover:


88


Mr. Khassim DIOP General Manager:

TOP @ TOO (TOP @ TOO)

Trade Register SN DKR 2006 B

Canal 4 Lot n ° 11 Fass Delorme BP 10912 DAKAR

Legal form : SARL

Tel: 221.823.69.37

Fax: 221.823.80.01

Website : www.topatoo.net



General turnover:


Mr. Samba THIAM General Manager:

MAKY SERVICES

Trade register SN DKR 2006 A 3548

58, Jules Ferry Street BP 22778 DAKAR


Tel: 221.33.842.52.53

Fax:

Website :



General turnover:


Mr. Papa Macky SALL General Manager:

COMPANY OF TECHNOLOGIES TRADE AND SERVICES

Trade Register SNDKR 2007 A 17795

Sicap Friendship III No. 4453 DAKAR


Tel: 221.77.647.31.38

Fax:

Website :



89

Social capital:

General turnover:

Staff:

SOPE NABI TELECOM

Trade Register SNDKR 2007 A 16766

67, Rue Vincens X Ponty DAKAR


Tel: 338232360/776597692

Fax: 33.823.29.60

Website :



General turnover:


Ms. Ndeye Mariètou Mar DIOP General Manager:

METEOSOFT (METEOSOFT)

Commercial Register 2003 B 10694

Freedom 6 Extension Street 6 X A1 DAKAR

Legal form : SARL

Tel: 33 867.62.33

Fax:

Website :



General turnover:


Mr. Cheikh Mouhamadou KANE General Manager:

PIXEL VISION SARL

Trade Register SN THS 2004 B 4007

Hann Maristes II No. R 129 BP 5591 DAKAR

Legal form : SARL

Tel: 338322807/776419652

Fax: 33.832.28.07


90

Website : www.pixelvision-sarl.com



General turnover:


Mr Abdoulaye BATHILY Chief Executive Officer:

TITAN SENEGAL


167, CICES DAKAR Extension Plan

Legal form : SARL

Tel: 33,869 88 33

Fax: 33 842 42 89

Website : www.titan-afric.com



General turnover:


SEN BUSINESS (SEN BUSINESS)


Kounoune Community of Sangalkam DAKAR


Tel: 338366521/776583469

Fax: 33.836.65.21

Website :


Social capital: 9975500 CFA



Mr Sadel Ndiaye Director General:

AMIEX (AMIEX)

Freedom 6 extension Imm. Serigne Abacar SY No. 4 B DAKAR

Legal form : SARL

Tel: 3,38274E + 17

Fax: 33.827.37.14


91

Website :



General turnover:


Mr. Demba SALL General Manager:

KHELTEK

Trade register SNDKR 2003 B 12879

Plots Assainies U. 02 n ° 288 BP 26606 DAKAR


Tel: 777585599/301067760

Fax:

Website :





Mr FALL General Manager:

TECHNOSEN SARL


Cambérène 1, District Deggo DAKAR

Legal form : SARL

Tel: 33.835.09.09

Fax: 33.835.09.29

Website : www.technosen.com



General turnover:


Mr Mbaye DIENG Chief Executive Officer:

IDYAL GROUP


N.

Taxpayer0047262482 V

3

Imm. 4313 Allée Seydou N. Tall Point E BP 5310 DAKAR


92

Legal form : Anonimous

society.

Tel: 33.825.52.02

Fax:

Website :

E-mail :


General turnover:

Staff: EMPLOYEES FROM 1 TO 5 EMPLOYEES

AGIF (AGIF)


250 Boulevard Diop Diap Sicap Street 10 BP 550 DAKAR

Legal form : SARL

Tel: 33.864.73.14

Fax:

Website : www.groupagif.com



General turnover:


Mr Ousmane MBENGUE Chief Executive Officer:

PROSE (PROSE)

Trade register SN DKR 2010 B8913

4250 Sicap amitie 3 BP 14179 DAKAR

Legal form : SARL

Tel: 33.865.11.50

Fax: 33.864.51.84

Website :





Mr Mustapha DIOUF Chief Executive Officer:


93

SOS ASSISTANCE

Trade register SN DKR 2013 M 6024 N. Taxpayer47225511

V 1

Sicap Freedom DAKAR

Legal form : Individual

business.

Tel: 77.731.73.05

Fax:

Website :


Social capital:

General turnover:


ATOMIUM MANAGEMENT SUARL (ATOMIUM MANAGEMENT)

Trade register SN DKR 2010B5703

vn54 liberty6 extansion BP 64571 dkr fann DAKAR


Tel: 33.869.36.00

Fax: .867.63.35

Website : www.atomium-gestion.com





Mr. Papa Amadou DIAGNE Chief Executive Officer:

AXXEND (AXXEND)

Trade register SN DKR 2010M5458

9 Rue Jean Mermoz 11th Street Peytavin dakar BP 11345 DAKAR


Tel: 33.889.18.00

Fax: 33.823.82.02

Website : www.axxend.com

E-mail :


94




Alberto Gerardo OLYMPIO Chief Executive Officer:

YENEKAY WORLD TECHNOLOGIES MULTISERVICES GROUP SARL (GYWTM SARL)

RCCM Trade Registry

3 Rue Beranger BP 1565 DAKAR

Legal form : SARL

Tel: 77.732.80.67

Fax:

Website :



General turnover:


DESIGN ENGINEERING HIGH-TECH INTEGRATION INTEGRATION (HIGH-TECH

CHALLENGE)

Trade Register SN DKR 2008B2634

Lioberté 6 extension n16 ter BP 22132 DAKAR


Tel: 33.867.47.33

Fax: 33.867.47.34

Website : www.defi-hightech.com





Mr. Modou SEYE Chief Executive Officer:

NETICAO SENEGAL SA


Sicap Friendship 1 Building Gama DAKAR

Legal form :


95

Tel: 33.825.18.25

Fax:

Website :


Social capital:

General turnover:


Mr Fabrice ROBIN Chief Executive Officer:

TECHNICAL ALLIANCE INFORMATION

83 Blvd Republique Building Horizon BP 4123 DAKAR

Legal form :

Tel: 33.849.22.88

Fax:

Website :

E-mail :

Social capital:

General turnover:

Staff:

MAMADOU DIALLO AFRICA (M2D AFRICA)


44, Lamy Street X Tolbiac BP 7888 DAKAR

Legal form : SARL

Tel: 776176508/708629770

Fax:

Website :



General turnover:

Staff:

WORKFORCE 1 to 5 EMPLOYEES

CONSULTING ASSISTANCE COMPUTER ENGINEERING (IT ACI)

Trade Register SN DKR 2013 A 1454

Mermoz extension No. 24 DAKAR


96


business.

Tel: 77.228.18.54

Fax:

Website :


Social capital:

General turnover:


Mr. Oumar SOW Chief Executive Officer:

KEFA INFORMATICS AND SERVICES

(KIS)

Trade Registry SN DKR 2006 A 5882

Darou Salam Guédiawaye In Face Terminus AFTV Guédiawaye DAKAR


business.

Tel: 77.066.43.51

Fax: 33.837.65.21

Website :


Social capital:

General turnover:

Staff:

Appendice N°2! : Provision of Access to Telecommunication Networks33

OFBD MARKETING COMMUNICATION (OFBD) Trade Register 2002 B 22158

Mermoz 2nd Door, No. 75-07 BP 15061 DK / FANN DAKAR


33 source : Chamber Of Commerce And Industry And Agriculture


97

Tel: 33.825.51.90 Fax: 33.825.93.96 Website : www.ofbd.org E-mail : [email protected] Social capital: 5,000,000 CFA General turnover:

Staff: STAFF OF 10 to 15

EMPLOYEES

Mrs Pauline SECK Mari Chief

Executive Officer:

SOLARCOM SENEGAL (SOLARCOM SENEGAL) Trade register SN DKR 99 B 791

Scat Urbam Marist I No. W 007 El H. Mouhamadou Residence H. SY BP 22620 DAKAR

Legal form : Anonimous

society.

Tel: 338254415/3

38590029 Fax: 33.832.56.04

ADVANCED NETWORK TECHNOLOGY GROUP (ANTG TELECOMS)

Trade register SNDKR 2003 B 13901

Cité Sipres 2 Alima 2 n ° 13 BP 14243 DAKAR

Legal form : SARL Tel: 33.867.35.30 / 31 Fax: 33.67.11.62 Website : http://www.antg.com E-mail : [email protected] Social capital: 1,000,000 CFA General turnover: Staff: WORKFORCE 5 to 10 EMPLOYEES

Mr Oumar Ndiaye Director General:

TELECOMS AFRICA DISTRIBUTION EXPERTISE (TADEX)

Trade Registry 93 B 87 Km 7, Route of Rufisque BP 7472 MEDINA DAKAR Legal form : SARL Tel: 33.831.03.03 Fax: 33.831.03.33 Website : www.tadex-sn.com


98

E-mail : [email protected] Social capital: 50,000,000 CFA General turnover: 800,000,000 CFA Staff: WORKFORCE 25 to 50 EMPLOYEES

GENERAL OFFICE (GB)

Commercial Register 431 B 1995

163, Rue Moussé Diop DAKAR

Legal form : GIE Tel: 33.821.00.06 Fax: 33.826.98.81 Website : E-mail : Social capital: General turnover: Staff: WORKFORCE 1 to 5 EMPLOYEES

Mr. Sawerou DIENE Director General: SONATEL MULTIMEDIA


Stele Mermoz, Ouakam Road BP 21100 DAKAR Legal form : Anonimous society. Tel: 33.869.97.00 Fax: 33.860.01.64 Website : www.sonatelmultimedia.sn or www.orange.sn E-mail : Social capital: 2119800000 CFA General turnover: 2,000,000 CFA Staff: WORKFORCE 50 to 75 EMPLOYEES

Mr. Samba GUEYE Chief Executive Officer:

MICRO SOLUTIONS (MICRO-SOLUTIONS)

Trade Register 2005 B 8446 22 Wagane Street Diouf BP 32006 PONTY DAKAR Legal form : Individual establishment. Tel: 338427166/338890073 Fax: 33.842.72.67 Website : www.microst.net E-mail : [email protected] Social capital: 1,000,000 CFA General turnover: Staff: WORKFORCE 5 to 10 EMPLOYEES

Mr. Abraham Taso OMOARELOJIE Chief Executive Officer:


99

SAGEM (SAGEM) Trade Register 98 B 591

Sicap Sacred Heart I Villa 8463 BP 6607 DAKAR Legal form : Anonimous society. Tel: 33.864.50.15 Fax: 33.864.50.16 Website : E-mail : Social capital: General turnover:

Staff:

WORKFORCE 5 to 10 EMPLOYEES

COMPUTER COMMUNICATION MULTIMEDIA STUDIES EDITION (CIMEE)

Trade Register 2002-913

Villa n ° 8085 Sicap Freedom 6 DAKAR

Legal form :

Tel: 338690232/776473506

Fax:

33.869.02.31

Website : E-mail : Social capital: General turnover: Staff:

Mr Ndiaye Mame Mbaye

Director General:

IT Solutions

CALL ME


Sacred Heart 3 n ° 9369 BP 22575 DAKAR Legal form : Anonimous society. Tel: 33.867.01.77 Fax: 33.867.01.99 Website : E-mail : [email protected] Social capital: 10,000,000 CFA


100

General turnover: Staff:

Ms. Mbayang Ndiaye CISSE Director General: Call center

IMEDIA COMMUNICATION & MULTIMEDIA Trade Registry 95 B 2002

17 In Cité TP SOM Hann BP 10422 FREEDOM DAKAR Legal form : SARL Tel: 33.832.17.48 Fax: 33.832.21.37 Website : www.imedia.sn E-mail : [email protected] Social capital: 1,000,000 CFA General turnover: 50868071 CFA

Staff: WORKFORCE 1 to 5

EMPL

OYEES

Mr Philippe LAURA Chief

Executive Officer:

AFRICATELE COMMUNICATIONS (AFTELCOM) Trade Register 97 B 324

Avenue Faidherbe X Street Diop BP 28003 DAKAR Legal form : SARL Tel: 338238788/338237955 Fax: 33.823.79.55 Website : www.aftelcom.com E-mail : [email protected] Social capital: 2,000,000 CFA General turnover: 100,000,000 CFA

Staff: WORKFORCE 1 to 5

EMPL

OYEES

Mr. Mamadou Maodo KA

General Manager:

POLYBAT ENGENEERING (PBE) Commercial Register 2005 B 7164

Scat Urbam IS 9 B 1st floor left BP 47387 FREEDOM DAKAR Legal form : SARL Tel: 338675252/77641103


101

8 Fax: 33.867.40.60 Website : www.polybateng.com


n

Social capital: 1,000,000 CFA General turnover: Staff:

Mr Mamadou Lamine SARR Chief Executive

Officer: NEUROTECH

Trade register SN DKR 2003 M 6855

8, South Point Blvd BP 14276 PEYTAVIN DAKAR Legal form : Anonimous society. Tel: 33.869.90.90 Fax: 221.33.842.51.25 Website :


n

Social capital: 1,000,000 CFA General turnover: Staff:

Mr A bdoulaye Mbaye Chief Executive Officer:

MAKY SERVICES


58, Jules Ferry Street BP 22778 DAKAR

Legal form : One-person company with limited liability (EURL). Tel: 221.33.842.52.53 Fax: Website : E-mail : [email protected] Social capital: 1,000,000 CFA General turnover: Staff: WORKFORCE 1 to 5 EMPLOYEES

Mr. Papa Macky SALL General Manager:


102

RADIO TELE AFRICA TECHNOLOGY

Commercial Register SNDKR 2007 B 18021

Amazout Park n ° 08 BP 21251 PONTY DAKAR Legal form : SARL Tel: 338488673/338358782 Fax: 338488673/338359254 Website :


Social capital: 2,000,000 CFA General turnover: 20,000,000 CFA Staff: WORKFORCE 5 to 10 EMPLOYEES

TOUBA TECHNO COM

Trade Register SN ZGR 2004 A 502 N. Taxpayer 0483

9831P1

Yoff village aerated center BCAO DAKAR

Legal form : Individual business. Tel: 77,649,460 779032626 Fax: Website : E-mail : [email protected] Social capital: General turnover: Staff: WORKFORCE 1 to 5 EMPLOYEES

Mr. Cheikh Mouhamadou Moustapha SYLLA Director General

ZIL TELECOM SENEGAL (ZTS)


West fair sipres4 n3 BP 14667 DAKAR


Tel: 33.820.08.31 Fax: 33.820.60.39 Website : www.zil-telecom.net E-mail : Social capital: 2,000,000 CFA General turnover:


103

Staff: WORKFORCE 1 to 5 EMPLOYEES Mr.Boureima NIKIEMA Chief Executive Officer:

TECH SAT LIMITED (TECH SAT SARL)

Trade Register 2007B10520

7484 Bld Canal 4 Fass DAKAR

Legal form : SARL Tel: 33.821.23.69 Fax: 33.821.23.69 Website : E-mail : Social capital: 1,000,000 CFA General turnover: 20,000,000 CFA Staff: WORKFORCE 1 to 5 EMPLOYEES

M.Jean cClzude Herve Hubert SAGMA Chief Executive

Officer:

opportunities for indian industries - embassy of india,dakar surve… · the government of senegal,...

Documents