opportunities for mobile enhanced libraries services and collections (jhu libraries assembly)
DESCRIPTION
Presentation about mobile library development delivered at the 2010 Johns Hopkins University Libraries Assembly.TRANSCRIPT
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Opportunities for Mobile Enhanced Library Services and Collections
Tito Sierra, NCSU LibrariesJHU Libraries Assembly
May 21, 2010
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Outline
• The Mobile Opportunity• Mobile Library Projects at NCSU• NCSU Libraries Mobile• The WolfWalk Project
• Issues to Consider When Developing Mobile Library Services and Collections
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The Mobile Opportunity
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The Mobile Opportunity
“In the developed world, mobile computing has become an indispensable part of day-to-day life in the workforce, and a key driver is the increasing ease and speed with which it is possible to access the Internet from virtually anywhere in the world via the ever-expanding cellular network.”
— The Horizon Report 2010 Edition(http://wp.nmc.org/horizon2010/)
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The Mobile Opportunity
How prevalent is mobile internet access?
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The Mobile Opportunity
How prevalent is mobile internet access?
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The Mobile Opportunity
How prevalent is mobile internet access?
Approximately 15% to 20% of the U.S. population access the Internet on a
mobile device on a daily basis.
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The Mobile Opportunity
How big is the market for mobile library services?
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The Mobile Opportunity
How big is the market for mobile library services?
Unclear at the moment.
Probably small, but likely to grow.
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Mobile Projects at NCSU
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NCSU Libraries Mobile
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NCSU Libraries Mobile
• A suite of library services
• Optimized to 3 tiers of mobile devices
• Content delivery framework based on MIT Mobile Web
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“MobiLIB” at NCSU (2007)
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NCSU Libraries Mobile (2010)
1. Locations & Hours2. Computer Availability3. Search
• Catalog• Summon
4. Ask Us5. Room Reservations6. GroupFinder7. News & Events8. Webcams9. WolfWalk10. Reserves (coming soon)
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Guiding Principles
Don’t reproduce the library website—distill it to what users might actually use in a
mobile use context.
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Guiding Principles
Save the time of the library user.
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Guiding Principles
Mobile apps are a new thing, so be receptive to new ideas.
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NCSU Libraries Mobile Demo
http://m.lib.ncsu.edu
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Locations & Hours
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Computer Availability
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Catalog Search
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Ask Us
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Webcams
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Implementation Notes
Nearly all of our mobile library services are re-skinned versions of existing web
applications.
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Implementation Notes
Reuse of existing infrastructure lowered development costs and rapid
prototyping possible.
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The WolfWalk Project
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The WolfWalk Project
• A historical guide to NC State campus
• University Archives Photo Collection
• Location-aware• Two versions• Mobile website• iPhone App
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WolfWalk Concept
Make it easy for the NC State campus community to learn about the history of
campus while on campus.
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WolfWalk Concept
Jason Casden, NCSU Libraries
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Todd Kosmerick and Adam Berenbak, NCSU Libraries
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Jason Casden, NCSU Libraries
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The WolfWalk Project Demo
http://m.lib.ncsu.edu/wolfwalk
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Location-aware Collections
How else can the location-aware concept be applied to library collections?
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Location-aware Collections
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Issues to Consider When Developing Mobile Library Services and Collections
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Basic Questions
• What value does the “mobile” aspect of the project add to the user experience with a library service or collection?
• What incentives do users have to access this content on a mobile device, rather than via existing channels?
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Local Factors
• How prevalent is mobile internet and app usage in your user community?
• Are there different patterns of use between undergraduate and graduates?
• Are the mobile opportunities unique to your campus (e.g., medical reference)?
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Implementation Choices
Do you build a platform specific “native app” (e.g., iPhone App, Android App), a
mobile website that works across a range of devices, or both?
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When to Make a Native App
• Charging for it• Creating a game• Using specific locations*• Using cameras• Using accelerometers• Accessing the
filesystems• Offline users
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The Case for Mobile Web Apps
“I believe that unless your application meets one of these native application criteria, you should not create a native application, but should instead focus on building a mobile web application.”
— Brian Fling, “Mobile Design and Development”
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The Case for iPhone Apps
“I am writing to tell you that I think usage and therefore your impact will be minimal if you only have a mobile website. You need to port your website to apps for the Apple and Google App Store. People spend most of their time accessing data on the web through apps.”
— Unsolicited feedback from a WolfWalk user
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Shifting Landscape
• Mobile technology is changing rapidly, making it difficult to plan for what’s next
• New standards and technology are unevenly distributed across platforms
• New interaction models emerging• Location-based Services (e.g.,
Foursquare)• Augmented Reality
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Closing Thoughts
If you plan to work in the mobile space, be prepared to experiment.
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Closing Thoughts
If you plan to work in the mobile space, be prepared to experiment.
The lack of prevalent models makes this work both challenging and exciting.
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More Information
NCSU Libraries Mobile:http://www.lib.ncsu.edu/dli/projects/librariesmobile
The WolfWalk Project:http://www.lib.ncsu.edu/dli/projects/wolfwalk