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Copyright 2018, Facility Health Inc. Optimizing Preventative Maintenance HOW to Deploy a CMS compliant AEM Program for Utility and/or Clinical Assets Panel Discussion Facility Health Inc. May 10, 2018

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Page 1: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

OptimizingPreventativeMaintenance

HOWtoDeployaCMScompliantAEMProgramforUtilityand/orClinicalAssets

PanelDiscussion

FacilityHealthInc.

May10,2018

Page 2: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

OurPanel

RobertVanRees,MBADirectorofFacilities,PlantOperations

AndClinicalEngineeringMunsonHealthcareTraverseCity,MI

Phone:(231)935-7370Email:[email protected]

ClaytonSmith,MBA,CHFMSr.DirectorofFacilities

H.LeeMoffittCancerCenter&ResearchInstitute

Tampa,FLPhone:(813)745-3553

Email:[email protected]

BrianCrum,CHFMVice-President,ProfessionalServices

FacilityHealthInc.Phone:(616)293-9789

Email:[email protected]

MarkMochel,MBA,PMPVice-President,BusinessDevelopment

FacilityHealthInc.Phone:(616)914-2246

Email:[email protected]

Page 3: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

It’sAllAbouttheData…FacilityManagementIssues• AgingFacilities,CostPressures,StaffReductionsandSuccessionPlanningDifficulties

• HistoricalLackofCapitalInvestmentinFacilityInfrastructure.

• IncreasedCompliance,RegulationandOversight• RuntoFail/ReactiveMaintenanceStrategies FacilityManagementOpportunities

• ProcessImprovement,CommandandControl• AEMProgramDeploymentandPreventativeMaintenanceOptimization

• FullAutomationofComplianceandUseofTechnologytoMonitorFacilityPerformance

• ProactiveCapitalInvestmentandRe-InvestmentDoYouKnowWhereYouAreGoing?

Page 4: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

TransformingFacilityManagementAEMProgramDeployment

People.Process.Technology.

Page 5: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

WhatIsAEM?• Compliance

• CMS:RequiresIdentificationofallEquipmentthatispartofanAEMProgram.• TJC:EC02.05.01– “The[organization]managesrisksassociatedwithitsutilitysystems.”

• EC02.05.05– “The[organization]inspects,tests,andmaintainsutilitysystems.”

• TJC:EC02.04.01– “The[organization]managesmedical[laboratory]equipmentrisks.”• EC02.04.03– “The[organization]inspects,tests,andmaintainsmedical[laboratory]equipment.”

• HFAP:PhysicalEnvironment11.06.09ME,11.05.01U,DNVNIAHORev.11.1

• Butitismorethan”just”acomplianceissue.• Theeasyansweris….”wearedoingmanufacturer’srecommendedmaintenance.”Butisthatreality?

• AEMrepresentsanopportunitytotakecontrolofyourfacility.Andtodosoinatransparent,and“compliant”manner.Dowhatyousay,saywhatyoudo.

• LeveragetheAEMProcesses,andData,forcontinuousimprovement.

Page 6: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

Low/NoRiskAssets

LifeSafety,Radiology,Lasers&MostCriticalAssets

HighRiskAssets

ModerateRiskAssets

PortfolioOfBuildingsAndAssets

CMMSastheFoundation

Whereareyoutodaywithyour

WorkOrderSystem?

• Inventory• PMPlan• PMPerformance• Optimize?• Replace?

Clinicaland/orUtilityAssetInventory

Page 7: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

Low/NoRiskAssets

LifeSafety,Radiology,Lasers&MostCriticalAssets

HighRiskAssets

ModerateRiskAssets

PortfolioOfBuildingsAndAssets

Clinicaland/orUtilityAssetInventory

CMMSDataandProcessStandards

Howdoyouwanttomanageyour

facility?

• Inventory• Centralized• Decentralized• Naming,Tagging• CapitalThreshold• WhatisanAsset?

Page 8: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

Low/NoRiskAssets

LifeSafety,Radiology,Lasers&MostCriticalAssets

HighRiskAssets

ModerateRiskAssets

PortfolioOfBuildingsAndAssets

Clinicaland/orUtilityAssetInventory

Doyouknowwhatassetsyouhaveand

howtheyareperforming?

• Inventory• FacilityCondition

Assessment(FCA)• Location• Make/Model/SN• InstallationDate• IndustryStandards

AssetInformationandEngineeringPerformanceBaseline

Page 9: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

Low/NoRiskAssets

LifeSafety,Radiology,Lasers&MostCriticalAssets

HighRiskAssets

ModerateRiskAssets

PortfolioOfBuildingsAndAssets

Clinicaland/orUtilityAssetInventory

CMMSInventoryRiskAssessment

• Inventory• Utility• Risk• Maintenance• Redundancy• EnterpriseStandards• AEMTeam(Including

InfectionConrol)

Standardize

dRiskRankingScores

0

5

10

20

15

25

Haveyouappliedstandardizedriskrankingsforyour

assets?

Page 10: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

UtilityRiskClassificationExamples• UtilityClassification(UC)

1. NonClinical Other2. ClinicalOther3. Transport4. Diagnostic5. EquipmentSupport6. EnvironmentalSupport7. InfectionControl8. LifeSafety

• RiskApplication(RA)1. NoRisk(NFPA994.1.4)2. LossofRedundancy3. DisruptionofComfort(NFPA99

4.1.3)4. DisruptionofService5. LossofRevenue6. Misdiagnosis7. Injury(NFPA994.1.2)8. Death(NFPA994.1.1)

• MaintenanceRequirement(MR)1. None2. Minimal3. Average4. Extensive

TotalRiskValueEqualsUC+RA+MR+EI

• AssetRedundancy1. RedundancyAvailable<1Hour2. RedundancyAvailable<24Hours3. RedundancyAvailable<1Week4. RedundancyUnavailableWithoutSignificant

Effort/Capital>1Week

ConsistencyinRiskClassificationsAcrossMultipleFacilitiesisKey!

Documented.Defensible.

Page 11: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

A change in NFPA 99 (2012) is the requirement to risk rank assets based upon impact of failure. The requirements are as follows:

NFPA 99 4.1 Building System Categories. Building systems in health care facilities shall be designed to meet system Categories 1 through 4 requirements as detailed in this code.4.1.1 Category 1 Facility systems in which failure of such equipment or system is likely to cause major injury or death of patients or caregivers…4.1.2 Category 2 Facility systems in which failure of such equipment is likely to cause minor injury to patients or caregivers…4.1.3 Category 3 Facility systems in which failure of such equipment is not likely to cause injury to patients or caregivers, but can cause patient discomfort…4.1.4 Category 4 Facility systems in which failure of such equipment would have no impact on patient care…

NFPA 99 4.2 Risk Assessment. Categories shall be determined by following and documenting a defined risk assessment procedure.

RiskRankingMappingofNFPARequirements– Part1

Page 12: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

While we agree that these are viable categories, FHI feels that there is room for expansion to add other categories in the same Risk Application, as part of our standard risk ranking application (Required by NFPA 99 4.2):

Score 1: No Risk (NFPA 99 4.1.4)Score 2: Loss of RedundancyScore 3: Disruption of Comfort (NFPA 99 4.1.3)Score 4: Disruption of ServiceScore 5: Loss of RevenueScore 6: LiabilityScore 7: Injury (NFPA 99 4.1.2)Score 8: Death (NFPA 99 4.1.1)

We also include in our asset risk ranking impact based upon other classifications, including Utility Classification (score 1-8), Maintenance Requirement (score 1-4), and Asset Redundancy (score 1-4). This provides a comprehensive review of each asset.

RiskRankingMappingofNFPARequirements– Part2

Page 13: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

Low/NoRiskAssets

LifeSafety,Radiology,Lasers&MostCriticalAssets

HighRiskAssets

ModerateRiskAssets

PortfolioOfBuildingsAndAssets

Clinicaland/orUtilityAssetInventory

CMMSInventoryRiskAssessment

• Inventory• Utility• Risk• Maintenance• Redundancy• EnterpriseStandards• AEMTeam(Including

InfectionControl)

Standardize

dRiskRankingScores

0

5

10

20

15

25

Haveyouappliedstandardizedriskrankingsforyour

assets?

Page 14: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

Low/NoRiskAssets

LifeSafety,Radiology,Lasers&MostCriticalAssets

ModerateRiskAssets

PortfolioOfBuildingsAndAssets

Clinicaland/orUtilityAssetInventory

Standardize

dRiskRankingScores

0

5

10

20

15

25

LifeSafety,Radiology,Lasers&MostCriticalAssets

HighRiskAssets

ModerateRiskAssets

Low/NoRiskAssets

Mfr.Req.PMPerCode

Mfr.Req.PMByChoice/Risk

ModifiedPMByChoice/Risk

ModifiedorDeferredPMByChoice/Risk

AEMEligibleAssets

ApplicationofRiskRankings– PrioritizingManagementDecisions

Page 15: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

Low/NoRiskAssets

LifeSafety,Radiology,Lasers&MostCriticalAssets

ModerateRiskAssets

PortfolioOfBuildingsAndAssets

Clinicaland/orUtilityAssetInventory

Standardize

dRiskRankingScores

0

5

10

20

15

25

LifeSafety,Radiology,Lasers&MostCriticalAssets

HighRiskAssets

ModerateRiskAssets

Low/NoRiskAssets

Mfr.Req.PMPerCode

Mfr.Req.PMByChoice/Risk

ModifiedPMByChoice/Risk

ModifiedorDeferredPMByChoice/Risk

AEMEligibleAssets

PrioritizedCapitalInvestment

PredictedUsefulLife

TransformingFacilityManagement

Page 16: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

Low/NoRiskAssets

LifeSafety,Radiology,Lasers&MostCriticalAssets

ModerateRiskAssets

PortfolioOfBuildingsAndAssets

Clinicaland/orUtilityAssetInventory

Standardize

dRiskRankingScores

0

5

10

20

15

25

LifeSafety,Radiology,Lasers&MostCriticalAssets

HighRiskAssets

ModerateRiskAssets

Low/NoRiskAssets

Mfr.Req.PMPerCode

Mfr.Req.PMByChoice/Risk

ModifiedPMByChoice/Risk

ModifiedorDeferredPMByChoice/Risk

AEMEligibleAssets

PrioritizedCapitalInvestment

PredictedUsefulLife

TransformingFacilityManagement

BudgetingandForecastingPolicyDocumentation

AEMand

PMPolicyDo

cumen

tatio

n

Page 17: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

ContinuousImprovement– TransformingFacilityManagementUtilityAssetPerformanceData,PrioritizedBasedonRisk

ValidateAssetInventory

MaketheCommitmenttoaProactiveMaintenanceStrategy

UnderstandAgeOfAssets

EnforceCMMSDiscipline

MonitorPMPerformance

MonitorWOPerformance

SupportsPDCProjects,MasterPlanning,EnergyPrograms,andSuccessionPlanning

AssessRisk

ImplementAEMProgram

FollowTheData

PrioritizeInvestments

SecureTheOperationsandCapitalBudgets

YouNeedModifyPM’s Re-Invest$$

Page 18: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

ContactInformation

RobertVanRees,MBADirectorofFacilities,PlantOperations

AndClinicalEngineeringMunsonHealthcareTraverseCity,MI

Phone:(231)935-7370Email:[email protected]

ClaytonSmith,MBA,CHFMSr.DirectorofFacilities

H.LeeMoffittCancerCenter&ResearchInstitute

Tampa,FLPhone:(813)745-3553

Email:[email protected]

BrianCrum,CHFMVice-President,ProfessionalServices

FacilityHealthInc.Phone:(616)293-9789

Email:[email protected]

MarkMochel,MBA,PMPVice-President,BusinessDevelopment

FacilityHealthInc.Phone:(616)914-2246

Email:[email protected]

Page 19: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

ThankYou!

Page 20: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

People

Analogvs.DigitalFacilityManagement

Technology

Processes

Q:WhereDoYouStart?

A:HowDoYouWanttoManageYourFacility?

Page 21: Optimizing Preventative Maintenance - HESNI · 2018-05-16 · CMMS Inventory Risk Assessment ... Make the Commitment to a Proactive Maintenance Strategy Understand Age Of Assets Enforce

Copyright2018,FacilityHealthInc.

PeopleAndCulture

Analogvs.DigitalFacilityManagement

TechnologyAndData

ProcessesAndStandards

Example:AEMProgramDeployment

PreventativeMaintenanceOptimization