oracle otc training

Oracle Order to Cash

Bryan M. Thompson

Copyright © 2004 Deloitte Development LLC. All rights reserved. 2

Agenda

• Order to Cash in Oracle• Order Management• Demonstration


The Order to Cash Process

• Covers the period from when the customer order is received to the time the product or service is paid for.


Oracle Order Management

• OM Ties Together Several Oracle Modules – Items & Inventory– Pricing– Customers – Logistics– Receivables

• OM Streamlines the Order Entry Process– Order Creation

• Defaulting information during manual entry• Order Import Process/EDI

– Order Booking• Consolidates scheduling product shipment and reserving inventory• Credit Checking

– Managing Orders• Retrieval• Mass updates• Purging


Demonstration – Vision Corporation

• Vision Corporation – Manufactures industrial and personal computer equipment.– Have two manufacturing and distribution facilities

• M1 – Seattle• M2 – Boston


Vision Corp’s Order to Cash Requirements

• Vision Corp Needs to Place Orders for:– Inventory in Stock– Inventory Provided by Outside Suppliers

• Ship to customer directly from the supplier• Ship product to Vision Corp for preparation, then shipment to customer

– Internally


• Vision Corp Needs to Place Orders for:– Inventory in Stock – Ship From Stock – Inventory Provided by Outside Suppliers


– Internally

How does Oracle fulfill these requirements?



• Ship to customer directly from the supplier – Drop Ship• Ship product to Vision Corp for preparation, then shipment to customer

– Internally




• Ship to customer directly from the supplier• Ship product to Vision Corp for preparation, then shipment to

customer – Back to Back

– Internally





– Internally – Internal Requisition/Internal Sales Order (IR/ISO)



Any questions?

Images courtesy of Oracle Corporation

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