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Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Oracle Partner Store A tour of the Oracle Partner Store
Titina Ott, VP WW A&C, Systems and Business Processes Simon Davis, Snr Director WW A&C, Partner Ordering Systems and Processes September, 2014
Oracle Confidential – Internal/Restricted/Highly Restricted
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Oracle Confidential – Internal/Restricted/Highly Restricted 3
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Program Agenda
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2
3
4
Introduction from Titina Ott
Oracle Partner Store Tour
Partner Support
What’s Next?
Q&A
Oracle Confidential – Internal/Restricted/Highly Restricted 4
5
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Program Agenda
1
2
3
4
5
Introduction from Titina Ott
Oracle Partner Store Tour
Partner Support
What’s Next?
Q&A
Oracle Confidential – Internal/Restricted/Highly Restricted 5
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Introduction
• Oracle Partner Store was launched in January 2011
– Designed as a one stop shop that we have been building on ever since
• We have over 30,000 companies using the system
– Over 400,000 active users
• Every year the Partner Store handles: – 130,000 Programs and Enrollments Transactions
– 56,000 Deal Registrations
– 44,000 Discount Approval Requests
– 135,000 Order Transactions
Oracle Confidential – Internal/Restricted/Highly Restricted 6
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Program Agenda
1
2
3
4
5
Introduction from Titina Ott
Oracle Partner Store Tour
Partner Support
What’s Next?
Q&A
Oracle Confidential – Internal/Restricted/Highly Restricted 7
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 8
Hardware Configuration
Our Partners
Deal Registration
Programs and
Enrollments
Discount Approvals
Ordering
Order Tracking
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 9
Hardware Configuration
Our Partners
Deal Registration
Programs and
Enrollments
Discount Approvals
Ordering
Order Tracking
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Programs and Enrollments
Highlights
•130,000 transactions per year
•User-friendly interface allows partners to easily manage and view the status of their OPN membership programs
•Distribution Rights
•Resell Rights
•Specialization Programs
•All other approved Programs
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 11
Hardware Configuration
Our Partners
Deal Registration
Programs and
Enrollments
Discount Approvals
Ordering
Order Tracking
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Deal Registration Highlights
•56,000 Deal Registrations per year
•User-friendly interface allows partners to easily submit net new opportunities for approval or pass a referral to Oracle
• Ability to view if registration is pending approval, approved, returned for changes, etc.
• Email notifications regarding the status changes of deal registrations
• Integration with ordering cart when deal registration is approved
•Now includes Cloud
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 13
Hardware Configuration
Our Partners
Deal Registration
Programs and
Enrollments
Discount Approvals
Ordering
Order Tracking
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 14
Hardware Configuration Highlights
• Oracle Partner Store is integrated with Oracle’s configurator
•Easy to use, guided process to configure your Oracle Hardware
•Configuration Summary keeps track of your hardware (including cost) as you build.
•Configurations interface back to Partner Store cart
•Configurations can be copied to new carts and/or shared with resellers and VADs
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 15
Hardware Configuration
Our Partners
Deal Registration
Programs and
Enrollments
Discount Approvals
Ordering
Order Tracking
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 16
Additional Discount Requests Highlights
•44,000 discount approval request per year
•Additional discounts for hardware and software can be requested at a line level
•Most non standard term approvals can be initiated now
•Discount requests submitted online go though an automated workflow to ensure the fastest possible response.
•Progress and response is tracked through Oracle Partner Store
•Cart is automatically updated with approved discounts and approval id
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 17
Hardware Configuration
Our Partners
Deal Registration
Programs and
Enrollments
Discount Approvals
Ordering
Order Tracking
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 18
Highlights
•Online checkout for software Full Use, ASFU, ESL transactions and hardware and now cloud
•Along with our B2B solution, online checkout is the fastest way to order with Oracle.
•Many online orders are autobooked within 30 minutes of placement
•Order booked alerts
Software and Hardware Ordering
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 19
Hardware Configuration
Our Partners
Deal Registration
Programs and
Enrollments
Discount Approvals
Ordering
Order Tracking
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Order Tracking
Oracle Confidential – Internal/Restricted/Highly Restricted 20
Highlights
•Real time order tracking for online and offline submitted orders
•Header level or line level detail
•Downloadable reporting to text, pdf or spreadsheet format
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Program Agenda
1
2
3
4
5
Introduction from Titina Ott
Oracle Partner Store Tour
Partner Support
What’s Next?
Q&A
Oracle Confidential – Internal/Restricted/Highly Restricted 21
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Oracle Partner Store Support Team
Oracle Confidential – Internal/Restricted/Highly Restricted 22
• http://www.oracle.com/partners/index.html
• 24/5 Global support
• Request a personal training session
• Quarterly updates on Partner Store enhancements
• Additional important announcements on Partner Store home page
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Program Agenda
1
2
3
4
5
Introduction from Titina Ott
Oracle Partner Store Tour
Partner Support
What’s Next?
Q&A
Oracle Confidential – Internal/Restricted/Highly Restricted 23
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Partner Automation Roadmap
• FY15
– Cloud • Complete product portfolio
• VAD ordering
• B2B solution
• Visibility and acceptance of cloud renewal opportunities
– Online LDR initiation and acceptance
– Royalty Burndown
– Application Licenses
– Opportunity updates
• The Future
– Cloud • Expansions
• Renewals
– Online Support Renewals
– Non Standard Term Ordering
– Opportunity Upsell
Oracle Confidential – Internal/Restricted/Highly Restricted 24
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Program Agenda
1
2
3
4
5
Introduction from Titina Ott
Oracle Partner Store Tour
Partner Support
What’s Next?
Q&A
Oracle Confidential – Internal/Restricted/Highly Restricted 25
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 26
Hardware Configuration
Our Partners
Deal Registration
Programs and
Enrollments
Discount Approvals
Ordering
Order Tracking
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Questions & Answers
Oracle Confidential – Internal/Restricted/Highly Restricted 27
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Safe Harbor Statement
The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
Oracle Confidential – Internal/Restricted/Highly Restricted 28
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 29