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Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Oracle Partner Store A tour of the Oracle Partner Store

Titina Ott, VP WW A&C, Systems and Business Processes Simon Davis, Snr Director WW A&C, Partner Ordering Systems and Processes September, 2014

Oracle Confidential – Internal/Restricted/Highly Restricted

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Oracle Confidential – Internal/Restricted/Highly Restricted 3

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Program Agenda

1

2

3

4

Introduction from Titina Ott

Oracle Partner Store Tour

Partner Support

What’s Next?

Q&A

Oracle Confidential – Internal/Restricted/Highly Restricted 4

5

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Program Agenda

1

2

3

4

5

Introduction from Titina Ott

Oracle Partner Store Tour

Partner Support

What’s Next?

Q&A

Oracle Confidential – Internal/Restricted/Highly Restricted 5

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Introduction

• Oracle Partner Store was launched in January 2011

– Designed as a one stop shop that we have been building on ever since

• We have over 30,000 companies using the system

– Over 400,000 active users

• Every year the Partner Store handles: – 130,000 Programs and Enrollments Transactions

– 56,000 Deal Registrations

– 44,000 Discount Approval Requests

– 135,000 Order Transactions

Oracle Confidential – Internal/Restricted/Highly Restricted 6

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Program Agenda

1

2

3

4

5

Introduction from Titina Ott

Oracle Partner Store Tour

Partner Support

What’s Next?

Q&A

Oracle Confidential – Internal/Restricted/Highly Restricted 7

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 8

Hardware Configuration

Our Partners

Deal Registration

Programs and

Enrollments

Discount Approvals

Ordering

Order Tracking

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 9

Hardware Configuration

Our Partners

Deal Registration

Programs and

Enrollments

Discount Approvals

Ordering

Order Tracking

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Programs and Enrollments

Highlights

•130,000 transactions per year

•User-friendly interface allows partners to easily manage and view the status of their OPN membership programs

•Distribution Rights

•Resell Rights

•Specialization Programs

•All other approved Programs

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 11

Hardware Configuration

Our Partners

Deal Registration

Programs and

Enrollments

Discount Approvals

Ordering

Order Tracking

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Deal Registration Highlights

•56,000 Deal Registrations per year

•User-friendly interface allows partners to easily submit net new opportunities for approval or pass a referral to Oracle

• Ability to view if registration is pending approval, approved, returned for changes, etc.

• Email notifications regarding the status changes of deal registrations

• Integration with ordering cart when deal registration is approved

•Now includes Cloud

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 13

Hardware Configuration

Our Partners

Deal Registration

Programs and

Enrollments

Discount Approvals

Ordering

Order Tracking

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 14

Hardware Configuration Highlights

• Oracle Partner Store is integrated with Oracle’s configurator

•Easy to use, guided process to configure your Oracle Hardware

•Configuration Summary keeps track of your hardware (including cost) as you build.

•Configurations interface back to Partner Store cart

•Configurations can be copied to new carts and/or shared with resellers and VADs

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 15

Hardware Configuration

Our Partners

Deal Registration

Programs and

Enrollments

Discount Approvals

Ordering

Order Tracking

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 16

Additional Discount Requests Highlights

•44,000 discount approval request per year

•Additional discounts for hardware and software can be requested at a line level

•Most non standard term approvals can be initiated now

•Discount requests submitted online go though an automated workflow to ensure the fastest possible response.

•Progress and response is tracked through Oracle Partner Store

•Cart is automatically updated with approved discounts and approval id

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 17

Hardware Configuration

Our Partners

Deal Registration

Programs and

Enrollments

Discount Approvals

Ordering

Order Tracking

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 18

Highlights

•Online checkout for software Full Use, ASFU, ESL transactions and hardware and now cloud

•Along with our B2B solution, online checkout is the fastest way to order with Oracle.

•Many online orders are autobooked within 30 minutes of placement

•Order booked alerts

Software and Hardware Ordering

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 19

Hardware Configuration

Our Partners

Deal Registration

Programs and

Enrollments

Discount Approvals

Ordering

Order Tracking

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Order Tracking

Oracle Confidential – Internal/Restricted/Highly Restricted 20

Highlights

•Real time order tracking for online and offline submitted orders

•Header level or line level detail

•Downloadable reporting to text, pdf or spreadsheet format

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Program Agenda

1

2

3

4

5

Introduction from Titina Ott

Oracle Partner Store Tour

Partner Support

What’s Next?

Q&A

Oracle Confidential – Internal/Restricted/Highly Restricted 21

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Oracle Partner Store Support Team

Oracle Confidential – Internal/Restricted/Highly Restricted 22

• http://www.oracle.com/partners/index.html

• 24/5 Global support

• Request a personal training session

• Quarterly updates on Partner Store enhancements

• Additional important announcements on Partner Store home page

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Program Agenda

1

2

3

4

5

Introduction from Titina Ott

Oracle Partner Store Tour

Partner Support

What’s Next?

Q&A

Oracle Confidential – Internal/Restricted/Highly Restricted 23

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Partner Automation Roadmap

• FY15

– Cloud • Complete product portfolio

• VAD ordering

• B2B solution

• Visibility and acceptance of cloud renewal opportunities

– Online LDR initiation and acceptance

– Royalty Burndown

– Application Licenses

– Opportunity updates

• The Future

– Cloud • Expansions

• Renewals

– Online Support Renewals

– Non Standard Term Ordering

– Opportunity Upsell

Oracle Confidential – Internal/Restricted/Highly Restricted 24

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Program Agenda

1

2

3

4

5

Introduction from Titina Ott

Oracle Partner Store Tour

Partner Support

What’s Next?

Q&A

Oracle Confidential – Internal/Restricted/Highly Restricted 25

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 26

Hardware Configuration

Our Partners

Deal Registration

Programs and

Enrollments

Discount Approvals

Ordering

Order Tracking

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Questions & Answers

Oracle Confidential – Internal/Restricted/Highly Restricted 27

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |

Safe Harbor Statement

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Oracle Confidential – Internal/Restricted/Highly Restricted 28

Copyright © 2014 Oracle and/or its affiliates. All rights reserved. | Oracle Confidential – Internal/Restricted/Highly Restricted 29