oracle telecom solutions for the 21st century robert brown – senior director telecom & media
TRANSCRIPT
Oracle Telecom Solutions Oracle Telecom Solutions
for the 21st Centuryfor the 21st Century
Robert Brown – Senior Director Telecom & MediaRobert Brown – Senior Director Telecom & Media
Page 2Oracle Confidential
Oracle Telecom Solutions for the 21st CenturyOracle Telecom Solutions for the 21st Century
Oracle in Telecoms
Vision for the Industry
Industry Solutions
Number Portability Solution
Questions
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Oracle in Telecommunications
Oracle has been supplying technology and applications to the Telecommunications industry since the mid-1980s
85% of telecommunications companies worldwide use Oracle technology and/or applications
This represents a significant proposition of Oracle's core business;
Oracle has developed extensive experience and understanding of the needs of Telecommunications Operators
Through Deployment of: Technology Packaged Business Applications Custom Development
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Commitment and Success in Telecoms
Oracle “Goes-To-Market” by Industry EMEA Telecommunications Group is core team of Industry and Solution
Specialists Regional Teams (e.g. Spain) lead engagement with Strategic Customers EMEA Consulting (Professional Services) Practice dedicated to
Telecommunications Industry
Oracle Applications Development support for Industry Dedicated Team for Telecommunications
Drive Industry Analysis, Requirements Capture and Design Supported by Customer Advisory Board
Solution Engineering Teams implement Industry Requirements
Industry Commitment Customer Board for Telecommunications Business Processes Membership of Industry Institutions - e.g. TMF Executive Sponsorships – Development & EMEA
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Oracle Telecom Solutions for the 21st CenturyOracle Telecom Solutions for the 21st Century
Oracle in Telecoms
Vision for the Industry
Industry Solutions
Number Portability Solution
Questions
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Maturity Cycle in Software
Custom Development Phase Custom built Proprietary Software Closed Interfaces
Specialised Packages Phase Niche Software vendors Industry-specific applications Heavy integration expenditure
Standard Software Phase Few large software vendors Large footprint of application suites Low TCO
Time
Maturity
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Driving the Cycle in Telecoms
Database
BSS
ERP
Keep innovating!
Complete the capabilities!
Build and Integrate!
OSS
Create the Vision!
NP
Realise thebenefits!
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Oracle’s Telecoms Mission Statement
The BSS/OSS Applications Market Oracle will actively foster the drive to maturity in BSS by
continually increasing the scope of our suite of applications and delivering components to meet “best-of-breed” requirements
Oracle is also actively engaged in the evolution of the OSS into an open, modular, software-based stack
The Database Technology Market Continue our leadership in TCO
Enable the lean real-time enterprise with database support for real-time BSS/OSS applications
Our goal is to become the leading supplier for technology and applications in Telecoms
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EstablishedTechnology
Base
Drivingan open,software-
basedOSS
EstablishedApps Base
ITU Levels of Telco Management
Fosteringmaturityin BSS
applications
ServiceManagement
BusinessManagement
Network Management
Network Elements
PSTN Mobile Broadband Data
BSS
OSS
Oracle’s Strategy for Telecoms
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Oracle Telecom Solutions for the 21st CenturyOracle Telecom Solutions for the 21st Century
Oracle in Telecoms
Vision for the Industry
Industry Solutions
Number Portability Solution
Questions
Page 12Oracle Confidential
Industry Solution Sets
Applications Product Catalogue for Telecom
Customer Data Hub
Order to Fulfilment
Asset Management
Convergent Charging
Number Portability
Database Service Delivery Platform
Customer Insight
Carrier Grade Framework
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Oracle Telecom Solutions for the 21st CenturyOracle Telecom Solutions for the 21st Century
Oracle in Telecoms
Vision for the Industry
Industry Solutions
Number Portability Solution
Questions
Oracle Confidential
De-centralised Bi-lateral Agreements
No Standard Communication Protocols
Number Portability - Option 1
Telco ANP Database
Telco BNP Database
Telco DNP Database
Telco CNP Database
Telco E
???
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Centralised Reference Database
Telco ANP Database
Telco BNP Database
Telco DNP Database
Telco CNP DatabaseStandard Communications
CRDNP Database
and Clearing House
Number Portability - Option 2
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NP Business Scenario Customer Porting Request
Carrier ARecipient
Carrier BDonor
NRC
“I want to join!”
“Is this num-ber portable?”
“Is this num-ber portable?”
“Yes!”“Yes!”
Prepareporting
Prepareporting
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NP Business ScenarioPorting Order in Progress
Carrier ARecipient
Carrier BDonor
NRC
“Order to port” “Order to port”
“Acknowledge” “Acknowledge”
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NP Business ScenarioPorting Order Activation
Carrier ARecipient
Carrier BDonor
NRC
“Port activation” Validation
“Notification” “Notification”
Carrier C Carrier D
Institution A
“Notification”
Activation Activation
Record
Notify/ProvisionInternal Systems
Oracle Confidential
Number Portability Business Scenario- Affected Systems
ReferenceDatabase
AdministrativeDatabase
OperationalDatabase
OracleNP-SDP
OperationalDatabase
Exchange Exchange
AdministrativeInterfaces
NetworkInterface
Order Entry
Customer Care
Billing
System ...
Network Management
AdministrativeDatabase
ReferenceDatabase
AdministrativeInterface
Used for Routing of calls
Support the administrative part of Number PortabilityOracles Focus Area
Oracle Confidential
Administrative Process
ProvisioningProcess
Routing ProcessOperator(s)
NPACCRM
CRMNetworkBilling... Routing
DB
Oracle Number Portability SolutionSupport for the main processes
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Covered NP scenarios in Oracle NP
Mobile & Fixed numbers
Geographical number portability
Centralized and Decentralized process implementation
Can act as Operator & NPAC
Oracle Confidential
Functionality Summary of the Oracle Number Portability Solution
Porting Order Engine Open interfaces for capturing of incoming porting orders from
multiple sources
Porting Process Engine Tools to design, build, maintain and execute the porting
processes in a graphical form
Communication Engine UI tool to create and maintain the required incoming and
outgoing messages including support for validation and verification of the content
Oracle Confidential
Oracle NP
Number Portability Order
Operators, NPAC, Network..
Adapter(s)
XMLOutIn
Porting Order
Portings
Number Range
Service Provider
BusinessRules
Oracle NP – Process support
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Built on proven technologies
Based on Oracle Data Base technology
The underlying technology provides a highly stable and performant application including support for clustering, fail over etc.
Based on Oracle Application foundation
The Application part adds a proven solution for handling of users, responsibility, roles and security.
Using standard– not propriety - technologies
Oracle DB Java XML PL/SQL
Insert diagram figure to support the text.
Standard Technologies
Oracle Applications
Oracle DB
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Workflow driven execution of Porting Processes
Graphical Business Processes The business logic (activation order
etc) is mainly defined in the Service Fulfillment Manager as workflows.
The workflow consists of multiple parts: One graphical design tool where the
processes are build One runtime engine where the
processes are executed One business flow monitor where
the executed processes can be tracked
The execution rules can dynamically change during the fulfillment and the output from one step in a process can act as input in an other step.
The SFM workflow engine lets you create main and sub processes that can be reused in any different use case.
Oracle NP Workflows contains 100 NP specific nodes and functions that speeds up the implementation
Insert diagram figure to support the text.
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Complete Data Models for Number Portability
Service Provider Number ranges assigned
Routing Number
Contact details
Number Ranges Type of number range
(fixed, mobile, ...)
Blocked numbers
Porting Information about ongoing
Porting
Information about historical Portings
Portings
Number Ranges
Service Providers
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Number Porting Overview
Business View All portings can be tracked from
a business view in order to respond to inquires about a porting (active or historical)
The information to be found here covers
Who is porting to who Stratus of the porting including
all date and time stamps
Network View For each porting it is also
possible to see the actication view of it; every call to an affected system is being stored including the status of the call (notify billing etc.)
Information to be found here covers.
The services ported (fax,data,sms)
Activation map showing which systems have been updated and when
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Process tracking
Order Follow up is supported via the Graphical interfaces that provides full drill down access from order level until the lowest command level. The same GUI provides all information about the order such as all incoming data, all outgoing data, timestamps for each step.
In case of problems all notifcations/errors generated by the order can be found in one place.
During the execution of an order external systems can be notified about the status of the order at regular interval.
This screen is used by the back office team in order to track and resolve problems during a porting
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Summary
Number portability will happen The questions is how and what
business/technical impact
The experience from Sweden (and other countries) can be learnt from
Oracle has a tried and trusted solution
We are committed to the industry from HLR/HSS through to GL
Oracle has the practical experience and knowledge
We will ensure a smooth, successful implementation with as little impact on existing systems as possible