oral communications- chapter 12 third edition of communicating results- carolyn meyer presented by:...
TRANSCRIPT
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ORAL COMMUNICATIONS- CHAPTER 12
Third Edition of Communicating Results- Carolyn Meyer
Presented by: Sylvain Rousseau, Sara Jane Rizk, Karim Semaan, Mondira Dhar
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Overview
• Types of Oral Communications
• What is an Oral Presentation
• Case Study
• Delivering a Presentation
• Meetings
• Using Technology for Oral Communications
• Conclusion
• Website
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What is Oral Presentation?
• Short talk on a set of topic that was researched.
• Given to a tutorial or seminar group.
• Public speaking and/or speech-making
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Types of Oral Presentations:
• Informative :
• Addressing staff meetings
• Giving an oral report or briefing
• Persuasive :
• Making sales pitch presentation
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Developing a 3 Part Presentation
• Introduction
• Body
• Conclusion
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Introduction
• Grab the audience’s attention
• Quote someone else
• Identify the topic
• Provide a brief overview
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Body Paragraph
• Develop your main topic
• Support ideas with scholarly/viable sources
• Use transition techniques
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Conclusion
• Recap
• Repeat core message
• Quote
• Rhetorical Question
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Using Visual Aids
PRESENTING TO BUSINESSES PRESENTING TO CUSTOMERS
As “clean” as possible You can make it look beautiful
Add simple graphs and charts Numerous and colourful graphs and charts
Emotions are important but get to the point!!
Try to stir up emotions in consumers
Don’t write a lot on a slide Don’t write a lot on a slide
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How to use animations
1 animation 2 animation 3animation 4+animations0
4
8
12
This Slide’s Effectiveness
Effectiveness
Confusion
AmbiguityUnprofessional
Inneficient
Confusion Ambiguity Unprofessional Inneficient
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Types of Presentation Aids
• PowerPoint Presentation
• Prezi
• PechaKucha Presentations
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Case Study
• How would you efficiently present a keynote for a business audience?
• Presenters have to convince you (the class) to invest in their product
• You (the class) will decide which presenter convinced you the be
• https://chapter12oralcommunication.wordpress.com/case-study/
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Presenting Efficiently
Effective Presenter: Ineffective Presenter:
Sending out message clearly (information)
Doesn’t know much about the product and/or information
Proper body language No movement- statue position
Eye contact Keeps looking at the floor
Tone of delivery Flat, monotone, and boring
Interaction with audience Lacks in quality of engaging with the audience
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How to Deliver a Presentation
• Practice makes Perfect
• Tips:
• Body language
• Speaking skills (vocal tone)
• Accurate information
• Thank your audience!
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Team Based Presentation
• It’s all about team work!
• Emphasis on communication
• Minutes during meetings:
• Helps avoid mistakes and group problems
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Special Occasion Presentation
• Examples
• Toasts in cocktails or weddings (after-dinner speeches)
• Speech during acceptance of an award and memorial event
• Key note addresses
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Types of Meetings
Types of meetings Explanation Process
Information sharing & feedback
Meeting in order to share ideas
Participation, time allowed to discuss
Commitment building
Build commitment to achieving the goal
Identify forces supporting/interrupting goal
Problem Solving Solving a complex problems
Pre-meeting preparation
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How to Prepare for a Meeting
• Pre-meeting preparations
• Supplemental material
• Practicalities
• Assigning roles
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Conducting the Meeting
• Following the agenda
• Opinions are expressed
• Minimize irrelevant debate
• Wrapping-up the meeting
• Post meeting activities
• Follow-up
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Choosing the Right Business Attire
Depending on the environment, various levels of business attires are expected and the norm!
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Dress to Impress
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Ways of Communicating via Internet
• Skype
• BBM video
• Adobe Connect
• Phone
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When to use Technology
• Not worth meeting.
• Require quick Fix
• When you can’t meet face to face
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What to Remember with Technology
• Possible miscommunication due to lack of body language
• Jet lag
• Internet might lag if the internet is unreliable
• Stay focused
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Livescribe Pen
•Records audio
•Writes like a regular pen transcribed into print
•Used in lectures and business meetings
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Clicker• Looks professional
• Great impression
• Allows more flexibility in presenting
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Website
• http://chapter12oralcommunication.wordpress.com/