oregon state university – campus assessmentmarch).pdfduring what time period do you visit the mu...

1

Oregon State University – Campus Assessment

Survey Results

March 10, 2009

2

• Project Overview

• Focus Groups Summary

• Survey Results

• General Information

• Fee Results

• Survey Comments

• Recommendations

• Referendum Philosophy

Agenda

3

Project Initiation

Focus Groups

Survey Implementation

Survey Analysis

Presentation of Findings

Final Report

Phase I

Phase II

Project Overview

Campus Assessment

4

Focus Groups Summary

• Recreation Staff• Memorial Union Staff• General Students• Faculty and Staff• General Students #1• General Students #2• Student Leaders• Student Funded Construction Group

Over 80 Participants

Participants

5


Recreation

• Existing indoor and outdoor facilities are extremely popular

• IM fields are heavily utilized and students expressed concern about quality and safety from extended use

• Consensus on need for additional field space

• Mixed reaction with respect to natural vs. synthetic surface

• Preference among certain students for natural grass, but understanding the opportunities associated with synthetic surface

• Support for renovation of McAlexander to include upgrades of existing program spaces

Student Comments

6


Memorial Union

• Students indicated that the Union and Library are the most heavily used facilities

• Need for additional meeting spaces

• Separation of space creates a disconnect between organizations which could be resolved with consolidated facility

• Use of Snell and Union is predicated on specific program connections

• Students were concerned with Snell in terms of safety and type of spaces

• More social spaces exist in academic buildings

• Graduate students use the Union for group meetings, information gatherings, use of retail spaces, and for taking naps (first-year students)

Student Comments

7


Memorial Union

• International students lack defined social space in the MU

• Relocation of bookstore to space on first floor of parking structure would be inconvenient for students, out of foot traffic flow for most students

• Services in Snell undervalued by most students because they do not have the exposure and visibility of elements of the main MU

• Perception of Student Government is linked to Snell. Not always visible, want to be in the mainstream of student life. A more visible location with amenities linked to MU is positive

Student Leaders

8


Fee Support

• Students had mixed responses in discussing fee for the various projects

• Support may come more from students who are involved with various functions of facilities versus general population

• Students supported the idea of separating projects versus one comprehensive fee

• Advertising and education will be critical to referendum support

• Students indicated a willingness to support fees that are imposed when the facilities opens versus collecting in advance

• Level of fee discussed; $100-$120 is reasonable; implement fee at start of construction

Student Comments

9

Survey Results

• Survey Statistics

• Survey Results

• General Information

• Memorial Union

• Memorial Union East (Snell Hall)

• Recreation

• Fee Related Results

• Full Response

• Fee Analysis

• Survey Comments

10.2%

31.0%

23.3%

30.9%

4.6%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

5 or more times per week

2 - 4 times per week

Once per week Less than once per week

Never

10

Survey Statistics

• Survey conducted over an eight day period (February24th – March 3rd)

• Entire student population invited to participate via e-mail

• 3,259 responded to the survey

• 16% of the student population

• Demographics consistent with survey results

• Margin of Error 1.7%

11

Survey Results – General Information

1.8%

2.4%

2.9%

3.6%

5.4%

5.6%

5.8%

7.1%

13.4%

25.8%

26.3%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0%

Intercollegiate Athletics

Student Media (Radio, TV, Newspaper)

Student Government

Intercultural Student Services

Leadership Development

Social Fraternities & Sororities

Sports Club Organization

Service Organization

Intramural Sports

I am not currently participating in any activities

Recreational Sports (Dixon)

Please indicate what activities you are currently involved with? (n = 3,107)

• A high percentage of students indicated being involved with Recreational/Intramural Sports/Club Sports – 45.5%

12

Where do you currently live? (n = 3,105)

21.40%

3.51%

49.69%

25.38%On Campus

Fraternity/Sorority House

Off-campus - Less than 7 minutes from campus

Off-campus - More than 7 minutes from campus

• A majority of survey respondents (75%) indicated living off campus


13

What are the best places to interact informally with other students? (n = 3,120)

• Other responses included: Computer Labs, Cultural Centers, Fraternity/Sorority Houses, Kelley Engineering Center

14.8%13.8% 13.2%

11.4% 11.3% 11.2%

8.0%7.1% 6.6%

1.7% 1.0%

0.0%2.0%4.0%6.0%8.0%

10.0%12.0%14.0%16.0%


14

How often do you typically visit the Memorial Union? (n = 3,123)

• Less than 5% of survey respondents indicated never visiting the MU.

Survey Results – Memorial Union

10.2%

31.0%

23.3%

30.9%

4.6%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%



Once per week Less than once per week

Never

Compared to Unions you know at other universities, the OSU MU is? (n = 2,963)

25.7%

44.5%

2.9%0.6%

26.3%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

50.0%

Very satisfactory Satisfactory Unsatisfactory Very unsatisfactory

Do not know

• 70% of survey respondents indicated the MU is very satisfactory/satisfactory compared to other unions.

15

Please indicated your level of satisfaction with the following facilities and services in the MU? (Very Satisfied/Somewhat Satisfied)

• Respondents indicated they are least satisfied with formal meeting spaces, group study spaces, retail food options, and student organization office/work spaces.


0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Student organization office/work space

Retail food options

Group study space

Formal meeting spaces

Casual recreation (e.g. TV lounges, bowling alley)

Lounge space for quiet study and conversation

Lounge space for socializing and programming

Outdoor social and performance venue

Large multipurpose event space

Bookstore location

15%

14%

18%

21%

27%

25%

25%

30%

33%

60%

28%

34%

34%

32%

33%

36%

39%

38%

36%

30%

Very Satisified

Somewhat Satisfied

16

During what time period do you visit the MU most often? (n = 2,968)

• Nearly 75% of students indicated visiting the MU between 11am and 4pm.


How long do you typically use the MU when you visit? (n = 2,970)

0.5%

9.8%

35.9% 36.7%

9.2%6.7%

1.2%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

7 - 8 a.m. 8 - 11 a.m. 11 a.m. - 1 p.m. 1 - 4 p.m. 4 - 6 p.m. 6 - 9 p.m. 9 p.m. - 12 a.m.

7.1%

39.9%

28.0%

11.6% 10.9%

2.5%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

Less than 5 minutes (just pass

through)

5 - 30 minutes 30 minutes - 1 hours

About 1 hour 1 - 2 hours More than 2 hours

• 40% of students indicated using the MU between 5 and 30 minutes.

17

What are the three main reasons you visit the MU? (n = 2,981)

• Students indicated that visiting the bookstore, to get something to eat or drink, and to study were three main reasons to visit the MU.


0.2%0.2%0.4%0.6%0.7%0.8%

1.6%2.0%

2.7%6.0%

7.0%7.9%

8.8%10.1%

25.0%25.9%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0%

To use the Information CenterTo visit the Student Life Offices

To meet a professorTo go to work

To visit the 25+ Commuter LoungeTo work with a student organization

Use the internetOther (please specify)

Take a napTo relax and hang out

To attend a meetingTo meet friends

To attend an eventTo study

To get something to eat or drinkTo visit the Bookstore

18

How often do you typically visit MU East? (n = 3,122)

• Over 50% of students indicated that they never visit Snell Hall.

Survey Results – Memorial Union East (Snell Hall)

1.6%4.8% 6.5%

36.0%

51.1%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%



Once per week Occasionally Never

19

Please indicate the reason(s) why you do not visit MU East? (n = 1,577)

• Students indicated not being familiar with MU east or aware of programs and activities that are offered.

Survey Results – Memorial Union East (Snell Hall)

0.1%0.3%0.4%0.4%

2.1%2.2%

3.3%3.7%4.0%4.1%

5.0%5.8%

6.3%10.8%

21.1%30.8%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0%

Restrictive rulesLack of convenient public transportation

Hours of operation are too limitedBuilding is too crowdedBuilding is often empty

Lack of variety and quality of activities Lack of comfortable places to relax

Lack of convenient parkingOther (please specify)

MU East is not user friendly, hard to access, and is falling apartNot close to other amenities or service like those offered at the MU

Location is not convenientAppearance/atmosphere of building

Friends do not visit the Memorial Union EastNot aware of programs and activities offered

I am not familiar with Memorial Union East

20

On average, how often do you use outdoor recreational sports facilities (IM fields and indoor/outdoor tennis courts)? (n = 3,123)

• A small percentage of students indicated using outdoor sports facilities on a regular basis.

Survey Results – Recreation

3.0%

10.3% 10.0%

35.3%

41.5%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%



Once a week Sometimes Never

18.2%

51.5%

11.5%

2.3%

16.5%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

Very satisfactory Satisfactory Unsatisfactory Very unsatisfactory

Do not know

Compared to outdoor recreation facilities you know of at other universities, the OSU recreation sports facilities are: (n = 1,824)

• 70% indicated the outdoor sports facilities are very satisfactory/satisfactory compared to universities.

21

What are the three main reasons you use outdoor recreation facilities and fields? (n = 1,812)


• Students indicated the main reasons for using fields is primarily for informal use.

4.6%

9.5%

14.4%

18.4%

22.3%

22.8%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0%

To play Sport Club activities

To play other organized activities

To play tennis

To play Intramural Sports activities

To play pick up games

To hang out

22

How satisfied are you with the following aspects of the existing tennis and outdoor recreation fields on campus? (Very Satisfied/Somewhat Satisfied)


• Students are most satisfied with the location of outdoor facilities and least satisfied with conditions of fields/tennis courts.

0% 10% 20% 30% 40% 50% 60% 70% 80%

Availability of parking

Conditions of fields/tennis courts

Availability of sport clubs

Variety of services and activities

Availability of informal recreation

Availability of outdoor fields and tennis courts

Availability of intramural sports

Convenience of location

10%

19%

20%

21%

24%

24%

27%

35%

24%

41%

36%

41%

38%

41%

39%

42%

Very Satisfied

Somewhat Satisfied

23

Please indicate reasons you do not use the outdoor recreation facilities and fields more often? (n = 1,236)


• The main reason students indicated not using outdoor facilities is, they are not interested in the program activities offered.

4.0%

6.0%

6.5%

10.2%

11.8%

61.6%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

No lighting

Scheduled for other activities

Conditions of fields are undesirable

Fields not available due to inclement weather

Activities are not offered at convenient times

Not interested in the program activities that are offered

24

Are you familiar with McAlexander Fieldhouse? (n = 3,123)


• 60% of students indicated being familiar with McAlexander.

60.5%39.5%

Yes

No

On average, how often do you use McAlexander Field House? (n = 1,888)

3.0%

10.3% 10.0%

35.3%

41.5%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%



Once a week Sometimes Never

• Of those students familiar with McAlexander approximately half use the facility.

25

What are the three main reasons you use McAlexander Field House? (n = 971)

• The three main reasons for using McAlexander are: to play pick up games, attend a special events, and to play organized activities.


Please indicate the reason(s) why you do not use McAlexander. (n = 867)

• The main reason students indicated not using McAlexander is they are not interested in the program activities offered.

5.5%

7.8%

8.5%

9.2%

16.1%

18.4%

24.1%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0%

To play Sport Club activities

To play Intramural Sports activities

To hang out

For PAC classes

To play other organized activities

To attend a special event

To play pick up games

5.6%

6.3%

8.0%

10.5%

11.6%

57.9%

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%

Poor lighting

Condition of turf fields and multiactivity courts

Scheduled for other activities

Limited availability for desired activities

Activities are not offered at convenient times

Not interested in the program activities that are offered

26

What activities do you participate in at McAlexander? (n = 950)


• Drop-in recreation was cited as the activity students participated in the most.

9.2%

12.5%

13.5%

35.5%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0%

Sport Clubs

PAC class

Intramural sports

Drop-in recreation

27

How satisfied are you with the following aspects of McAlexander Field House? (Very Satisfied/Somewhat Satisfied)


• Students indicated they were very satisfied with convenience of location and availability of informal recreation and less satisfied with condition of multipurpose courts.

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0%

Condition of multipurpose courts

Variety of services and activities

Availability of intramural sports

Condition of turf fields

Availability of sport clubs

Availability of parking

Availability of informal recreation

Convenience of location

9.9%

10.0%

11.0%

11.2%

11.2%

14.1%

14.6%

26.4%

33.9%

38.5%

41.0%

35.7%

36.3%

35.3%

43.5%

52.5%

Very satisfied

Somewhat satisfied

28

Students were presented information and range of fees related to three projects and asked to indicate:

• How likely they would support the project• If a student vote were held today on this project, would you vote in favor of

this?

Survey Results – Fee Results

The three projects included:

• Memorial Union expansion to replace Snell Hall• Student Recreation and Sports Fields Project• McAlexander Field House Improvements

29

How likely would you be to support the Memorial Union Project? (n = 3,144)


• 50% of students indicated very likely/somewhat likely to support this project.

If a student vote were hold today, would you vote in favor of this? (n = 3,135)

• 28% of survey respondents indicated they would support increasing fees for this project.

• 34% support when question asked first.

21.5%

28.8%

17.9%

25.2%

6.6%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

Very likely Somewhat likely

Somewhat unlikely

Very unlikely Need more information

28.4%

71.6%

Yes, I support this project and raising my student fees an estimated $90-$115 per term

No, I do not support this project and raising my fees

30

If a student vote were held today on the Memorial Union expansion, would you vote in favor of this - sorted by activity you are currently involved with.


0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0%

Not Active

Recreational Sports



Intramural Sports





Student Media

Student Government

25.2%

28.4%

29.6%

29.9%

30.8%

32.6%

37.2%

40.0%

40.5%

43.8%

47.7%

74.8%

71.6%

70.4%

70.1%

69.2%

67.4%

62.8%

60.0%

59.5%

56.3%

52.3%

Yes

No

31

Did you vote in the last ASOSU election – if a student vote were held today on this project, would you vote in favor of this.

Likely Voters


34.7%

65.3%

Yes I would support this project and raising my student fees


32

How likely would you be to support the Student Recreation and Sports Fields project? (n = 3,140)





32.8%30.8%

14.9%17.2%

4.2%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%


Somewhat unlikely


58.1%

41.9%

Yes, I support this project and raising my student fees an estimated $10-$15 per term


33

If a student vote were held today on the Recreation Fields Improvements, would you vote in favor of this - sorted by activity you are currently involved with.


0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0%


Not Active

Student Media


Student Government


Recreational Sports




Intramural Sports

45.5%

47.2%

53.6%

57.1%

60.9%

65.1%

69.5%

70.9%

71.8%

74.0%

80.5%

54.5%

52.8%

46.4%

42.9%

39.1%

34.9%

30.6%

29.1%

28.2%

26.0%

19.5%

Yes

No

34


Likely Voters


63.0%

37.0% Yes I would support this project and raising my student fees


35

How likely would you be to support McAlexander Improvements? (n = 3,142)





31.8%33.7%

14.6% 15.5%

4.4%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%


Somewhat unlikely


61.5%

38.5%Yes, I support this project and raising my student fees an estimated $4-$8 per term


36

If a student vote were held today on the McAlexander Renovations, would you vote in favor of this - sorted by activity you are currently involved with.


0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0%

Not Active



Student Government

Student Media



Recreational Sports



Intramural Sports

52.3%

55.7%

57.9%

59.5%

59.8%

65.9%

70.6%

71.0%

74.6%

77.7%

78.5%

47.7%

44.3%

42.1%

40.5%

40.2%

34.2%

29.4%

29.0%

25.4%

22.4%

21.5%

Yes

No

37


Likely Voters


65.0%

35.0%Yes I would support this project and raising my student fees


38

Which answer best describes your opinion if all three projects were included in a referendum ballot this spring? (n = 3,117)


• Nearly 30% of students indicated they would support the Recreation projects.

6.5%

8.1%

9.5%

11.4%

17.0%

19.8%

27.7%

0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0%

I still need more information (please explain).

I would support only the Memorial Union project raising my student fee $88-$126/term.

I would support only the McAlexander Field House Improvements raising my student fee $4-$8/term.

I would support only the Student Recreation and Sports Fields project raising my student fee $10-$15/term.

I would support all three projects and raising my student fee $102-$149/term.

I would not support any of these projects.

I would support both the Student Recreation and Sport Fields Project and McAlexander Field House Improvements raising my student fee $14-$23/term.

39

If a student vote were held this spring, how likely would you be to vote? (n = 3,124)


• Over 80% of survey respondents indicated that they would likely vote.

45.1%

36.3%

9.2%7.0%

2.5%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

50.0%

Very likely Somewhat likely Somewhat unlikely


40

Survey Results – Comments

• “All of these projects sounds like a wonderful idea. The only reason I am hesitant about them is due to the cost. It's plain to see by looking at the economy these days that people are not willing to spend extra money on unnecessary things. An extra $150 a term doesn't seem like a lot, but in these times it is.”

• “All the projects are needed and would improve the facilities at Oregon State; however, the memorial union project is really expensive and I don't think students would support a hundred dollar increase per term for one project. If there was a break-down in the spending (similar to an itemized list) and students could see exactly where the money is going to go it might garner more support (or maybe a vote to remove some unnecessary spending).”

• “I am in support of the MU project, however, I feel that the increase in my fees that it would require is too much at this time, especially when student fees are already on the increase.”

• “I am in support of the MU project, however, I feel that the increase in my fees that it would require is too much at this time, especially when student fees are already on the increase.”

41

Recommendations - Union

• Current Union project does not have enough support at this time

• Current satisfaction of Union is very high

• General lack of awareness of program opportunities in Snell

• Collateral Issues Risk

• Need more time to educate students on project benefits• Current condition of Snell• History of Union

• Consider reducing scale of project• Partnership component

• Create more destination spaces / “wow” factor for referendum

42

Recommendations - Recreation

• Enough support to move forward with both projects

• Consider bundling of both projects on referendum

• Need to educate students on the benefits of synthetic versus natural turf and overall usage of fields

43

“The Referendum should not be a discovery phase. It should affirm the market analysis already identified.”

Referendum Philosophy

44

Cal Poly, SLO

Referendum

Spring 2005 for:– Union Renovation/Expansion– Rec center Expansion– New Student Life Building– Outdoor Sports Complex– Child Care– $100 million project– Phased in Fee of $21/quarter to

$175/quarter

Spring 2007 Referendum for:– Rec center expansion only– $65/quarter fee

Results

37% success, 5,300 votes



45

UC, San Diego

Referendum

Spring 2000 for:– Union Renovation/Expansion– Rec center

Renovation/Expansion– Athletics– $100 million project– $71/quarter

2003 Referendum for:– Student Union 77k expansion

only– $44m project– $39/quarter at opening

Results




46

CSU, Northridge

Referendum

Spring 2000 Referendum for:– Student Union expansion only– $15m project– $35/semester at opening

Spring 2007 for:– 125k GSF Recreation Center– $65 million project– Phased in Fee of $25/semester

to $130/semester


Results



47

Fee Policy

I. Fee Starts Immediately

II. Phased In Fee

III. Student Fee starts at Groundbreaking

IV. Student Fee Starts at Building

Opening

Impact on Referendum Success Negative Neutral Positive Very Positive

Impact on Student Fee Lowest 2nd Lowest 2nd Highest Highest

Impact on Project Cost Lowest 2nd Lowest 2nd Highest Highest


48

Oregon State University – Campus Assessment

Survey Results

March 10, 2009

oregon state university – campus assessmentmarch).pdfduring what time period do you visit the mu...

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