org conflicts

8/9/2019 Org Conflicts

1/26

ORGANIZATIONALCONFLICTS

By

PUSHPENDRASARITA

HARSHA VARDHAN


2/26

Confict

Confict and comptition

Typ! o" confictP#oc!! o" confict

Confict mana$mnt !ty%!

LEARNING OB&ECTIVES


3/26

'(at I! CONFLICT)


4/26

CONFLICT ANDCO*PETITION


5/26


6/26

F,nctiona% and Dy!",nctiona%confict

Int#a4indi0id,a% confictInt#4indi0id,a% confict

Int#a4$#o,p confict

Int#4$#o,p confict

T5PES OF CONFLICTS


7/26

F,nctiona% Confict6 Con!t#,cti0 and imp#o07

Dy!",nctiona% Confict6

D!t#,cti0 and (ind#7


8/26

INTRA4INDIVIDUALCONFLICT

Ca,!!6

Confict "#om "#,!t#ation Goa% confict! Ro% confict! and am-i$,ity


9/26

87CONFLICT FRO*FRUSTRATION

NEED DRIVE GOAL

BARRIERFRUSTRATION

DEFENCE*ECHANIS*S

87 A$$#!!ion

97 'it(d#a+a%

:7 Fi;ation


10/26

97GOAL CONFLICT

Attainmnt o" on $oa% ;c%,d! t(po!!i-i%ity o" attainin$ t( ot(#7

Typ!6

87 App#oac( =app#oac( confict97 T,#nd do+n4app#oac( confict:7 A0oidanc4a0oidanc confict


11/26

:7ROLE CONFLICT ANDA*BIGUIT5

S0#a% #o%! and a%!o >nd! timand #!o,#c! inad1,at to do7


12/26

T#an!actiona% ana%y!i!

&o(a#i 'indo+

INTER4INDIVIDUALCONFLICT


13/26

&OHARI 'INDO'


14/26

INTRA4GROUP CONFLICT

Confict! t(at occ,# +it( in $#o,p!7

It can act %i/ -ot( ",nctiona% a!+%% a! dy!",nctiona% confict7


15/26


16/26

POND5 CONFLICTPROCESS

Contd


17/26

Latnt Confict6confict4p#omotin$ !it,ation! appa# on

t( !cn -t+n indi0id,a%! and$#o,p!7

E;6 Confict -t+n >nancia% mana$#and !a%! mana$#7

Contd


18/26

P#ci0d Confict6'(n on pa#ty "#,!t#at t( ot(#

pa#ty, pop% p#ci0 t(at a conf,ct,a%condition! ;i!t7

Sa%! mana$# may nd additiona%-,d$t "o# p#omotiona% acti0iti! +(ic(>nancia% mana$# may not #%a!7

Contd


19/26

F%t Confict6At t(i! !ta$3 t( confict i! act,a%%y "%t7

A! !tatd a#%i#3 t( ",nd! a# not#%a!d -y t( >nanc mana$# and t(p#o-%m i! -in$ !,#"acd7

Contd


20/26

*ani"!t Confict6It i! a !ta$ o" opn di!p,t7 Bot( pa#ti!

d0i! t(i# !t#at$i! to "ac ac(ot(#7

Financ mana$# may opn%y t,#n do+n t(

#1,!t !inc ( mi$(t (a0 a%%ottd additiona%",nd! "o# p#oc,#mnt o" -tt# #a+ mat#ia%"o# p#od,ction dpa#tmnt7 Sa%! mana$# maya#$, t(at -tt# #a+ mat#ia% (a! no manin$,n%!! t( "act! a# -#o,$(t to t( notic o"c,!tom#!3 +(ic( can on%y - don t(#o,$(p#omotiona% campai$n7

Contd


21/26

Confict #!o%,tion6At t(i! !ta$3 t( confict +i%% - #!o%0d

-y confict #!o%,tion tc(ni1,!7

Confict A"t#mat(6At t(i! !ta$3 t( confict +i%% - #!o%0d-y confict #!o%,tion tc(ni1,!7


22/26


23/26

Lo!4%o! app#oac(

'in4%o! app#oac(

'in4'in app#oac(

RESOLVING INTER4PERSONALCONFLICTS


24/26


25/26

ORGANIZATIONAL BEHAVIOR -yROBINS3&UDGE3 VOHRA

ORGANIZATIONAL BEHAVIOR -yD#7 *7&7*ATHE'

ORGANIZATIONAL BEHAVIOR -y

V7G7 ONDALAR

REFERENCES


26/26

THANK YOU

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