organisational culture

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Page 1: Organisational culture
Page 2: Organisational culture

The Company

Accenture is a global management consulting, technology services and outsourcing company.

Core Values:

• Stewardship• Best People• Client Value Creation• One Global Network• Respect for the Individual• Integrity

Accenture ranks No.7 in the list of preferred employers in B-schools in India for 2010.

Page 3: Organisational culture

Visible Elements

Star Performer Pin up:

It is an informal recognition given to Team members who have distinguished themselves in matters of Work, CSR, Team Building, Value Creation or Innovation.

Lesson Learnt:

A tracker that maintains the history of events in the team, critical initiatives, projects or issues faced it the team and how it was resolved or worked on. This is very important as they are recorded by the people that have worked on it, It is a footprint left by those who had worked in the project or team and have set standards to follow.

ACE Awards (Accenture Celebrates Excellence) :

This is an award that celebrates individual excellence in various fields of business such as, Value Creation, Business Operation and People Development. The winners are awarded in an Oscar type ceremony.

Page 4: Organisational culture

Visible Elements Contd.

Flexible work hours:

Employees are allowed to work at flexible hours, They can come in even at 11:00 am, guaranteed that there are no deviations in quality of work or slack.

Empowerment of Employees:

In the Technology Division, Even Jr. Software Developers are empowered to take decisions with out consent of their supervisors so long as it is a calculated decision.

Dress Code:

Page 5: Organisational culture
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Invisible Elements

Empowerment of Employees:

In contradiction to empowerment of employees at the bottom of the pyramid, Employees decisions taken without supervisor approval are in most cases frowned upon.

Cut-Throat Competition:

Although a cordial environment is boasted off in Accenture, As appraisals approach, employees begin a Cut-Throat - Trumpet Blowing Attitude within the organization.

Time in Office:

It is a common belief among employees that the more hours spent in front of their PCs guarantees a promotion, whether or not those hours were spent productively.

Page 8: Organisational culture

Congruence

Areas of Low Congruence:

• American values on an Indian Culture• Ideology of Quantity of work being superior to Quality work• Empowerment of Employees

Areas of High Congruence:

• Respect for Individuals• Adherence to Dress Code• A very low yet appreciable amount of quality work appraised• Ownership of Work

Page 9: Organisational culture

Nature of the Org.

Using Double S Cube:

Mercenary Organization

There is very little voluntary co-operation among employees unless it is commanded that they work together.

There is a very high solidarity in a sense that with mutual interest people in the organization work together very efficiently and effectively.

There is little camaraderie in the organization as a person would not risk his or her career for someone else in the organization.