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    2011 Discussion Paper 12

    ORGANISED RETAILING OF FRESH FRUIT AND VEGETABLES:

    OPPORTUNITIES FOR PUTTING RESEARCH INTO USE?

    RASHEED SULAIMAN V., N.J . KALAIVANI, J ATINDER HANDOO, T.S.VAMSIDHAR REDDY, KUMUDA DORAI AND ANDY HALL

    APRIL 2011

    D I S C U S S I O N P A P E R S E R I E S

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    ACKNOWLEDGMENT

    This document is an output from the Research Into Use Programme (RIU) funded bythe UKs Department for International Development (DFID) for the benefit ofdeveloping countries. The views expressed are not necessarily those of DFID.

    ThisworkislicensedundertheCreativeCommonsAttribution3.0UnportedLicense.Toviewacopyofthislicense,visit

    http://creativecommons.org/licenses/by/3.0/orsendalettertoCreativeCommons,171SecondStreet,Suite300,San

    Francisco,California,94105,USA

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 2 KUMUDADORAIANDANDYHALL

    http://creativecommons.org/licenses/by/3.0/http://creativecommons.org/licenses/by/3.0/
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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    ORGANISED RETAILING OF FRESH FRUIT AND VEGETABLES:

    OPPORTUNITIES FOR PUTTING RESEARCH INTO USE?

    RasheedSulaimanV.1,N.J.Kalaivani

    2,JatinderHandoo

    3,VamsidharReddy,T.S.

    4,Kumuda

    Dorai5andAndyHall

    6

    Abstract

    AcrosscuttingthemeintheDFIDfundedResearchintoUse(RIU)programmeisthe

    explorationofthedevelopmentalopportunitiespresentedbynewpatternsof

    entrepreneurialactivity.Thisisanexcitingtimetobeexploringsuchissuesastherehas

    beenanupswinginenterpriseactivityinthedevelopingworld,characterisedbyamarkedly

    differentera

    of

    economic

    dynamism.

    This

    has

    affected

    agri

    food

    value

    chains

    in

    profound

    ways.ForRIUthisraisesquestionsaboutwhetherthereispotentialtopiggybackonthis

    newdynamicforputtingresearchintouse.Italsoraisesthequestionofwhether

    institutionalchangeinmarketingarrangementsisassociatedwithinstitutionalchangein

    relationtoaccesstotechnology,researchandothertechnicalexpertise.Organisedretailing

    offruitandvegetablesisinvestigatedtoexplorethisquestion.Afarmlevelsurveyandretail

    outletlevelreviewsuggestthatthispatternofmarketdevelopmentislinkingfarmersto

    marketswithpromisingsocialandeconomicconsequences.Butitisalsofindingthatthe

    valueofthisasamechanismforstrengtheningtechnicalchangeandinnovationcapacityis

    underdevelopedandthatitisherethatpublicpolicyneedstoconcentrateitsattentionand

    efforts.

    Keywords:OrganisedRetail,Horticulture,Entrepreneurship,AgriculturalResearch,

    Innovation,Development,Policy,ValueChainDevelopment,SouthAsia,

    JELCodes:L14,L26,L32,L66,N5,N55,O13,O19,O31,O32,O33,O53,Q12,Q13,Q16

    RIUDISCUSSIONPAPERSERIES

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 3

    1HeadofAsiaResearch,RIUCRT,[email protected]

    2ResearchFellow,CentreforResearchonInnovationandSciencePolicy(CRISP),[email protected]

    3SocialPerformanceAnalyst,MicrofinanceInformationExchange(MIX),[email protected]

    4ResearchFellow,RIU,[email protected]

    5ResearchFellow,LINK,[email protected]

    6

    Headof

    the

    RIU

    Central

    Research

    Team

    (CRT),

    Director

    of

    LINK

    Ltd.

    and

    visiting

    professor,

    Department

    of

    Development

    PolicyandPractice,OpenUniversity,UK,[email protected]

    KUMUDADORAIANDANDYHALL

    mailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]
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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    TABLE OF CONTENTS

    LISTOFACRONYMS 5

    1.INTRODUCTION 7

    2.DEBATESABOUTFOODRETAILANDDEVELOPMENT 10

    FIGURE1:AFRAMEWORKFOREXPLORINGPUTTINGRESEARCHINTOUSE

    INDYNAMIC,ECONOMICSYSTEMS 12

    3.THE

    EMERGING

    ORGANISED

    FOOD

    RETAIL

    LANDCAPE

    IN

    INDIA

    13

    4.CASESTUDY:ORGANISEDRETAILOFFRESHFRUITANDVEGETABLES

    INHYDERABAD,INDIA 16

    TABLE1:EXPANSIONOFORGANISEDRETAILOFFRESHFRUITAND

    VEGETABLES 16

    BOX1:VONTIMAMIDI,ANEPICENTREOFRETAIL 17

    TABLE2:PROCUREMENTDETAILSOFDIFFERENTMARKETAGENTSAT

    VONTIMAMIDI 17

    5.KEYFEATURESOFORGANISEDRETAILARRANGEMENTS 21

    TABLE3:NETGAIN(ORGANISEDRETAILVS.LOCALMANDI) 21

    TABLE4:DECISIONSONSALEOFPRODUCE 22

    TABLE5:HOLDINGSIZEOFFARMERS(ACRES) 24

    TABLE6:SERVICESRECEIVEDFROMTHERETAILERS 24

    BOX2:EXTENSIONSUPPORTBYORGANISEDRETAILERS(ITCANDHERITAGE) 25

    6.CHALLENGESANDOPPORTUNITIESFORORGANISEDRETAILININDIA 28

    7.LESSONSFORPUTTINGRESEARCHINTOUSEANDINTERNATIONAL

    DEVELOPMENTPRACTICE 30

    REFERENCES 32

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 4 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    LIST OF ACRONYMS

    ADB AsianDevelopmentBank

    ASARC AustraliaSouthAsiaResearchCentre,Canberra

    CABI CentreforAgriculturalBioscienceInternational

    CGIAR ConsultativeGrouponInternationalAgriculturalResearch

    CGD CenterforGlobalDevelopment

    CPA CentreforPolicyAlternatives

    CRT CentralResearchTeam,RIU

    DFID DepartmentforInternationalDevelopment,UK

    FAO TheUnitedNationsFoodandAgricultureOrganization

    FDI ForeignDirectInvestment

    GDP GrossDomesticProduct

    GlobalGAP GlobalGoodAgriculturalPractices

    GoI GovernmentofIndia

    ICRIER IndianCouncilforResearchonInternationalEconomic

    Relations

    IFPRI InternationalFoodPolicyResearchInstitute

    LINK

    LearningINnovation

    Knowledge

    MSU MichiganStateUniversity

    MTID Markets,TradeandInstitutionsDivision,IFPRI

    NDDB NationalDairyDevelopmentBoard,India

    NGOs NonGovernmentalOrganisations

    R&D

    Researchand

    Development

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 5 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    RIU ResearchIntoUse

    S&T ScienceandTechnology

    UK

    UnitedKingdom

    UN UnitedNations

    UNPAD UniversitasPadjadjaran

    USA UnitedStatesofAmerica

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 6 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    1. INTRODUCTION

    AcrosscuttingthemeintheResearchintoUse(RIU)programme,fundedbytheUKs

    Departmentfor

    International

    Development

    (DFID),

    is

    the

    exploration

    of

    the

    developmental

    opportunitiespresentedbynewpatternsofentrepreneurialactivity.RIUsspecificinterest

    concernsthewayentrepreneurshipasadriverofinnovationandthedynamicforce

    withineconomicandsocialsystemscanbeusedaspartofamechanismwhere

    agriculturalresearchandtechnologyaredeployedforpovertyreductionandeconomic

    development.Thisispartofawiderinterestinunderstandinghowtheeffectivenessofa

    keypublicpolicytoolinvestmentsinagriculturalsciencecanbeenhanced.

    Thisisanexcitingtimetobeexploringsuchissues.Developmentpracticeisbecoming

    increasinglycomfortablewithembracingenterpriseasapartnerinthedevelopment

    process.But,moreimportantly,therehasbeenanupswinginenterpriseactivityinthe

    developingworldcharacterisedbyamarkedlydifferenteraofeconomicdynamism.

    Althoughsomeofthisdynamismhashadlittletodowithagriculturedirectly,ithas,

    nevertheless,startedtoaffectagrifoodvaluechainsinprofoundwaysthe

    industrialisationoffoodsystemsnotjustforexport,butincreasinglyforlocal

    (super)marketsbeingjustoneexampleofthis.Whileitistruethatthiseconomicdynamism

    hasbeenmostapparentinIndia,ChinaandotherAsiancountries,moregenerally,partsof

    Africaandandthefoodsectorinparticulararestartingtoexhibitsimilartrends

    associatedwithurbanisationandrisingurbanincomes.

    ForRIUthisraisesquestionsaboutwhetherthereisanypotentialtopiggybackonthisnew

    dynamicforputtingresearchintousespecifically,whetherinstitutionalchangein

    marketingarrangementsisassociatedwithinstitutionalchangeinrelationtoaccessto

    technology,researchandothertechnicalexpertise.Theliteraturehasforsometimenow

    discussedthepotentialroleofpublicprivatealliancesforpromotingtechnicalchangeand

    innovationintheagriculturalsector(ByerleeandEcheverra,2002).Theliteraturehasalso

    discussedsomeofthelikelyarchitecturesformakingthisworkinanemergingeconomy

    setting(Hall,

    2006).

    However,

    equity

    and

    governance

    issues

    in

    value

    chains

    have

    also

    been

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 7 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    highlightedasaconcernthatcannotbeignored(Kaplinskyetal.,2010),althoughmorein

    relationtointernationalvaluechains.Whatisnowneededisresearchtoexplorethese

    issuesinrelationtothenewandemergingpatternsofentrepreneurialactivityassociated

    withdomestic

    food

    systems,

    which

    have

    been

    transformed

    profoundly

    in

    the

    last

    5years.

    ThecasechosenforthisstudyistheemergingtrendinIndiaoflargecorporatehouses

    branchingoutintoretailingoffruitandvegetables.Thistrendiscloselyassociatedwith

    urbanisation,growingconsumerismandanincreaseinthenumbersofuppermiddleclass

    andhighincomehouseholds.Thisisaphenomenonthatistakingplaceacrossthe

    developingworldandtheexperiencesofIndiaarelikelytoprovideinsightsonwhatmay

    alreadybe

    starting

    to

    take

    off

    in

    Africa.

    In

    the

    case

    of

    India

    the

    establishment

    of

    these

    new

    retailoutletssellingfreshfruitandvegetableshasledtosomelimitedexperimentationwith

    newwaysoffieldlevelprocurementofthesecommodities.Despiteseveraltrader

    organisations,NGOsandassociationsofstreetvendorsopposingthemassiveexpansionof

    organisedretailbecauseofalosstolivelihoods,manyinindustryandpolicycirclesbelieveit

    willhavepositiveimpactsontheagriculturalsupplychainandraiseprices.Thisdebateis

    alsocloselyrelatedtothewiderissueofpotentialimpactsonstreethawkersandneighbour

    hoodkirana(grocery)stores.

    Istheorganisedretailingoffreshfruitandvegetablesbenefitingproducersofthese

    commodities?Arethesearrangementscreatinganynewcapacityforinnovationornew

    demandsfortechnicalandothersupportbydifferentactorsintheagriculturalinnovation

    system7?

    Therestofthispaperisorganisedasfollows:Thesecondsectiondiscussestheemergence

    oforganisedretailinthefoodandgrocerysectorinthedevelopingworld.Section3explores

    theorganisedretailinglandscapeinIndia.Section4presentsacasestudyofthechanging

    natureoforganizedfruitandvegetableretailinthecityofHyderabadinSouthIndia.

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 8

    7AgriculturalInnovationSystemreferstothenetworkoforganisations,enterprises,andindividualsfocusedonbringing

    newproducts,newprocesses,andnewformsoforganisationintoeconomicuse,togetherwiththeinstitutionsandpolicies

    thataffect

    the

    way

    different

    agents

    interact,

    share,

    access,

    exchange

    and

    use

    knowledge.

    KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    Procurementoperationsofvariousretailersandkeyfeaturesofthesearrangementsare

    discussedinSection5andthechallengesandopportunitiesfortheorganisedretailing

    sectorinIndiaarediscussedinSection6.Finally,Section7summarisesthelessonsfor

    internationaldevelopment

    practice

    and

    for

    putting

    research

    into

    use.

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 9 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    2. DEBATES ABOUT FOOD RETAIL AND DEVELOPMENT

    Modernretailingissettohavetakenoffindevelopingcountriesinthreesuccessivewavesin

    the

    years

    between

    the

    early

    1990s

    and

    the

    early

    2000s

    (Reardon

    and

    Hopkins,

    2006;

    ReardonandBerdegue,2007).InthecaseofthelargeAsianeconomiesofChinaandIndia,it

    occurredduringthethirdofthosewaves,startingfromthelate1990s.Thistrend,popularly

    referredtoasthesupermarketrevolution,hasbeentransformingfoodretailmarkets

    andthesupplychainstheysourcefromnotonlyinmediumincomecountries,butalsoin

    thepoorerdevelopingnations(Timmer,2005).Whileexploringdriversofrapidretailgrowth

    indevelopingcounties,Reardonetal.(2003)indicatedthatthesamefactorsthat

    contributedto

    the

    spread

    of

    supermarkets

    in

    developed

    countries

    50

    years

    ago

    were

    still

    responsibleforthesamephenomenonindevelopingcountriesmorerecently,including:

    marketliberalisationindevelopingcountries;thefloodofForeignDirectInvestment(FDI)

    availableafterthe1990s;saturationofsupermarketsinhomebasemarketsandtheirlow

    margins(whichpropelledthesearchforhigherreturnsintransitionalanddeveloping

    countries);thegreateravailabilityofprocurementandlogisticstechnology;anddeclining

    transportcosts.Inaddition,theemergenceofregionalagrifoodchainsinAsiawiththe

    disappearanceof

    regional

    trade

    barriers,

    rise

    in

    institutions

    that

    encourage

    regional

    integrationandgreaternumbersofimportantregionalplayersalsohadimportant

    implicationsforagriculturalproductionandinnovationsystems(ThompsonandCowan,

    2000).

    Consumerdemandandchangingpreferenceshavealsoplayedaroleinstimulatingthis

    growth.Forinstance,astudybyICRIER(2008)foundthatretailsalesgrowthwasdirectly

    proportionaltoRealGDPandRealPrivateFinalConsumptionexpenditure,indicatingthata

    substantialincreaseindisposableincomeamongIndianhouseholdssincethemid1990s

    couldbeanotherdriverofthissupermarketrevolution.AstudybyDeloitteStores(2007)

    predictsfastergrowthfortheorganisedretailbusinessindevelopingcountriesinthenext

    decadeduetorisingnumbersofyoungerpopulations.InIndiatheorganisedfoodretail

    sectorhasbeengrowingatannualratesbetween16and50percentoverthepastfewyears

    (ReardonandGulati,2008),startingfromasmallbase.Ifthesehighratesofgrowth

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 10 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    continuetheyareboundtohavesignificantimpactsonexistingvaluechains(ICRIER,2008).

    Rapidgrowthintheorganisedretailsectorisalsoresultinginconsolidationtoachieve

    economiesofscale(ChakravarthyandKurien,2007).ExamplesoftheseinIndiainclude

    corporategiants

    such

    as

    the

    Reliance

    Retail

    Group

    taking

    over

    Adani

    Retail

    in

    Gujarat

    and

    theA.V.BirlaGrouptakingovertheTrinethrachainofstoresacrossthecountry.

    Althoughrapidlyincreasingnumbersoftheseretailventuresseemtoprovidenew

    opportunitiesforproducersandprocessors,theirdevelopmentalimpactsarestillcontested.

    Cadilhonetal.(2006)reportsthathigherpricesofferedbysupermarketswasoffsetbythe

    extracostsincurredbyfarmerstosupplytothem.Inmostcases,supermarketsstillsourced

    frommedium

    and

    large

    suppliers

    (Farina

    et

    al.,

    2005).

    Even

    when

    they

    did

    source

    from

    small

    farmersthesetendedtobeanupperechelonofsmallfarmersintermsofcapitalassets,

    infrastructureaccessandsize(ReardonandTimmer,2007).Natawidjajaetal.(2007)

    demonstratedasimilartrendfortomatoesinIndonesia.Intheveryrareinstanceswhere

    smallfarmerssolddirectlytosupermarkets,itwasfoundthattheywerepartofaverygood

    producersorganisation(GulatiandReardon,2007).Similarobservationshavebeenmadein

    otherstudies,whichshowthatfarmersconnectedtotheorganisedretailsectorinIndiahad

    largerlandholdings(ICRIER,2008;MangalaandChengappa,2008;AlamandVerma,2007)

    andhigherproportionofirrigatedland(ICRIER,2008)thanthosesupplyingtotraditional

    marketchannels.

    However,severalstudiesonfreshfruitandvegetableretailchainsinIndiahaveconfirmed

    relativeadvantagesforfarmersconnectedwithorganisedretail.Forexample,retailchain

    contractedfarmersreceivecomparativelyhigherprices(DhananjayaandRao,2009;Alam

    andVerma,2007),highernetprofits(ICRIER,2008;MangalaandChengappa,2008;Birthal

    etal.,2005)andalsohadlowertransactioncosts(SinghandSingla,2010;ICRIER,2008;

    AlamandVerma,2007).SinghandSingla(2010)reportthatretailchainshaveraisedquality

    consciousnessamongfarmers,introducedgrading(inprimaryprocessing)andhavehelped

    incostcuttingthroughextensionandtrainingoninputuseforbetteryield.

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 11 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    Thediscussionsaboveindicatethatpatternsofmarketdevelopmentandthedifferential

    impactsthesehaveondifferentmarketchainstakeholdershasbeengivenconsiderable

    attention.However,lessattentionhasbeengiventothewaynewmarketingarrangements

    andrelationships

    between

    farmers

    and

    retailers

    act

    as

    vehicles

    for

    technical

    change.

    This

    is

    animportantquestionforRIUandisoneoftheissuesexploredintheinvestigationofthe

    Indianretailsectordiscussedinthenextsection.Specifically,thediscussionexplores

    whetherinstitutionalchangeinmarketingarrangementsisassociatedwithinstitutional

    changeinrelationtoaccesstotechnology,researchandothertechnicalexpertise.Figure1

    belowpresentastylisedframeworkforexploringthisquestion.Itsmainfeatureisthe

    propositionthatthecurrenteraofeconomicdynamisminemergingeconomiesis

    stimulatingenterprises

    to

    introduce

    institutional

    innovations

    in

    marketing

    systems

    that

    not

    onlylinkpoorfarmerswithmarkets,butalsobringaboutinstitutionalinnovationinaccess

    toresearch,technologyandrelatedexpertise.

    Figure 1. A Framework for Exploring Putting Research into Use in Dynamic Economic

    Systems

    Source:The

    authors

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 12 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

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    3. THE EMERGING ORGANISED FOOD RETAIL LANDSCAPE IN

    INDIA

    Retailisoneofthefastestgrowingsectorsintheworld.TheretailbusinessinIndiais

    estimatedtogrowat13%perannumfromUS$322billionin200607toUS$590billionin

    201112.Whiletheunorganisedsectorisexpectedtogrowatabout10%perannum,

    organisedretailisestimatedtogrowat4550%perannumduringthesameperiod(ICRIER,

    2008).However,organisedretailconstitutesonlyaround4%ofthetotalretailsalesinIndia,

    comparedto7580%indevelopedcountriessuchastheUS,JapanandtheUK.InIndia,

    organisedretailingisspreadingfast,thoughthegrowthiscurrentlyfocusedaroundcities

    and

    tier

    1

    towns.

    FoodandgroceryconstitutesthebulkofIndianretailinganditsshareisabout60%

    (Images,2008).Organisedretailingaccountsforaboutlessthan2percentofthefood

    retailingindustryinIndia.However,theshareoforganisedretailinginthefoodandgrocery

    segmentcouldgrowto1520%ifthecurrenttrendsinexpansionoforganisedretail

    continue(ReardonandGulati,2008).

    Nilgiris,establishedin1905asadairyfarmnearOotacamundinSouthIndia,isperhapsthe

    firstorganisedfoodretailerinIndia8.Althoughanotherchain,Spencers,hasbeenpartofthe

    Indianretaillandscapesince1863,itonlybegansellinggroceriesin1920.Safal,established

    in1988bytheNationalDairyDevelopmentBoard(NDDB),wasthefirstorganisedretailing

    ventureforfruitandvegetablesinNorthIndia(mainlyDelhi)9.Therapidexpansionofthe

    RPGGroupsFoodWorldoutletsindifferentpartsofIndiabeginningwithitsfirstoutlet

    inChennaiin1996indicatesenhancedcorporateinterestinfoodretailing.

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 13

    8ItopenedanotherstoreinBangalorein1936andthenextoneinErode,TamilNadu,in1962.Nilgirisinitiallyfocusedon

    dairy products, bakery productsand confectionary, but in 1945 expanded its range to includegroceries andother food

    items.Itcurrentlyhasmorethan90storesunderthebrandnameNilgiris1905.9SafalFruitandVegetableUnitwassetupin1988bytheNationalDairyDevelopmentBoardwiththeobjectiveofcreating

    adirectlinkbetweenfruitandvegetablegrowersandconsumers.ItispresentlyaunitofMotherDairyFoodsProcessing

    Ltd.,awhollyownedcompanyofMotherDairyFruit&VegetableLtd.Safalhassetup279speciallydesignedmodernretail

    outlets in and around Delhi to market fresh and frozen fruit and vegetables directly to consumers. It sources fruit and

    vegetablesthrough

    more

    than

    a100

    producer

    associations

    set

    up

    in

    select

    villages.

    KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    OthercorporatehousesthatarecurrentlyactiveinthefoodretaillandscapeofIndia

    include:RPG(Spencers),Reliance(Fresh),ITC(ChoupalFresh),AdityaBirla(More),Heritage

    (Fresh@),PantaloonRetail(FoodBazaar),Bharti(EasyDay)andExpressRetail(BigApple).

    Muchof

    the

    expansion

    in

    food

    and

    grocery

    retailing

    in

    India

    is

    currently

    concentrated

    in

    the

    southernstatesinandaroundChennai,HyderabadandBangalore.Increasing

    urbanisationandrisingincomelevelswithresultantchangesindietarypatternstowards

    highvaluecommoditieshavealsosparkedcorporateinterestinfoodretailinginIndia.

    Whatistheimpactofthisexpandingcorporateretailingofagriculturalproducts

    especiallyfruitandvegetablesonproducers,intermediariesandconsumersinIndia?The

    evidenceis

    limited

    and

    opinion

    seems

    to

    be

    divided.

    Much

    of

    the

    focus

    of

    discussion

    has

    beenaroundlivelihoodlossesofstreethawkersandneighbourhoodstores,whocurrently

    sellmorethan98%offoodandgroceries.TheICRIER(2008)studyfoundthatunorganised

    retailersinthevicinityoforganisedretailersexperiencedadeclineinvolumeofbusiness

    andprofitintheinitialyearsaftertheentryoflargeorganisedretailers.Impactsare

    expectedtobelargerinthelongrun,whentheorganisedretailingoffoodandgrocery

    reachesatleast2530%ofthetotalsales(ReardonandGulati,2008).However,consumers

    dogainfromlowpricesofferedthroughorganisedretail(GaihaandThapa,2007;ICRIER,

    2008).

    Withregardtoimpactonfarmers,availableevidencevariesfromsignificantbenefitsarising

    fromdirectsalestoorganisedretailers(ICRIER,2008)tonoimpactascorporatesare

    procuringonlyfromthemandis(producemarkets)(IndiaFDIWatch,2007;Navadanya,

    2007).Astudyoncontractfarmingarrangementsindairy,poultryandvegetableshas

    reportedsignificantgainsinincomeoffarmerswhoarepartofcontractarrangementsin

    comparisontononcontractfarmers(Birthaletal.,2005).However,theperformanceof

    contractfarmingvariesconsiderably,dependingonthenatureandtypeofcontracting

    agency,natureoftechnology,crop/produceandthelocalandnationalcontext(Singh,

    2007).Anotherstudycitingglobalexperiencespointstolowerpricesforfarmerswhenlarge

    retailerspurchaseinbulk(CPA,2007).

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 14 KUMUDADORAIANDANDYHALL

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    TheFAO(2005)studyonfoodretailinginAsiaindicatesthatratherthanthetypeofstore,

    factorssuchasmethodsofprocurement,theuseoflogisticsandqualitystandardsapplied

    haveimplicationsforfarmersincomes.Thesamestudyalsoindicatesthatfarmersface

    manyproblems

    in

    supplying

    to

    supermarkets,

    including:

    delisting

    of

    suppliers

    and

    rejection

    ofproducebyretailersfornotconformingtovolume,qualityanddelivery;andprice

    competitionsbetweenchainsthatkeeppriceslow,thusmakingitdifficultforfarmersto

    earnenoughofaprofittopayforonfarminvestments.TheIndianGovernment,however,

    considersorganisedretailtobebeneficialasitcansetupsupplychains,givebetterpricesto

    farmersandfacilitateagroprocessing(GoI,2006).Whileorganisedretailingmaypartially

    supportsomeofthesemuchrequiredchanges,theroleofthegovernmentespeciallyits

    differentorganisations

    involved

    in

    agricultural

    research,

    extension

    and

    marketing

    in

    creatingabetterproductionandmarketingsystemisstillnotveryclear.

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 15 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

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    4. CASE STUDY: ORGANISED RETAIL OF FRESH FRUIT AND

    VEGETABLES IN HYDERABAD, INDIA

    TheOrganisedRetailingLandscape

    Upuntil2000Hyderabadhadonlytwoorganisedretailersoffreshfruitandvegetables

    TrinethraandFoodWorld.Trinethrawasfoundedin1986asamultipleoutletretailstore

    networkinHyderabad,SecunderabadandVishakapatnam.FoodWorld,whichopenedits

    firstoutletatChennaiin1996,extendeditspresencetoHyderabadthesameyear.RPGs

    Spencerfollowedsuitin2001andPantaloonRetailsFoodBazaarin2003.

    Table

    1:

    Expansion

    of

    Organised

    Retail

    of

    Fresh

    Fruit

    and

    Vegetables

    Name Year set up in

    Hyderabad

    Number of

    stores in

    Hyderabad

    TotalNumberofstores

    in India (as of March

    2010)

    1 Trinethra10 1986 79 275(tillJan2007)

    2 FoodWorld 1996 20 67

    3 Spencers 2001 28 250

    4 FoodBazaar 2003 11 174

    5 ChoupalFresh 2006 6 6

    6 RelianceFresh 2006 45 624

    7 @Fresh 2006 32 75

    7

    More

    2007

    92

    579

    8 SPAR 2008 1 4

    Intheyearsthatfollowedtheseinitialforaysseveralothercorporateretailershave

    expandedintotheHyderabadmarket(SeeTable1above).ITCopeneditsfirstChoupalFresh

    storeinHyderabadinmid2006.RelianceenteredthescenewithitsfirstRelianceFresh

    storeinHyderabadattheendofthesameyear.Heritagealsoemergedonthescenewithits

    @Freshstoresatthesametime.ThelatesttoenterthisfieldisSPAR,whichopeneditsfirst

    storeinHyderabadin2008.

    Methodology

    Thisstudyisbasedpartlyonasurveyof100farmersatVontimamidiafruitandvegetable

    growingclusterinMedakDistrictnearHyderabad(SeeBox1)whoarecurrentlysupplying

    producetofiveorganisedretailers(20farmerswererandomlyselectedfromeachretailer).

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 16

    10TheAdityaBirlaGroupacquiredTrinethrainearly2007andrenamedthesestoresasMore.

    KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

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    Thiswassupplementedwithinterviewswithrelatedactors,includingprocurementstaffand

    seniormanagementofdifferentretailers,commissionagentsintraditionalmarketsand

    governmentextensionstaff.

    Box1:Vontimamidi,anepicentreofretailprocurement

    VontimamidiisavillageintheRangareddydistrictofAndhraPradesh,about40Kmaway

    fromthemajorurbancentreofSecunderabadandlocatedonamajorhighway.Itscentral

    locationhasallowedittobecometheepicentreofaclusteroffarmsina3040kmradius,

    andahubforretailcollectioncentres.Approximately14000farmersgrowvegetables

    includinggourds,

    cucumber,

    brinjal,

    chillis,

    beans

    and

    tomatoes

    in

    villages

    around

    Vontimamidi.ReliancewasthefirstorganisedretailertosetupahubinVontimamidiin

    2006tosourcefruitandvegetables,andITCandMorefollowedsuitin2007.Inthesame

    year,SpencerssetupitsvegetablecollectioncentreatMulugunearVontimamidi,while

    Heritagelauncheditspackhouseinanearbyvillage.

    Table2belowprovidesanindicationofthevolumeofproduceboughtbyorganisedretailers

    fromVontimamidieveryday.Inadditiontoorganisedretail,traditionalproducemarkets

    alsosourcetheirfruitandvegetablesfromVontimamidithroughthe75oddcommission

    agentswhooperateatalocalmandi(market).

    Table2:ProcurementDetailsofDifferentMarketAgentsatVontimamidi

    Averagedailyprocurement(tonnes)OrganisedRetailers

    Otherdays Weekends

    (Saturday/Sunday)

    Number of

    farmers selling

    their produce

    (dailyaverage)

    Organisedretailers

    ITC ChoupalFresh 45 7 3050

    RelianceFresh(RangerFarms) 1314 16 3050

    RPGSpencers 10 12 2530

    Heritage @Fresh 2630 4245 50

    AdityaBirlaMore 7 17 3540

    Local produce market (mandi),

    Vontimamidi

    300 300 500

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 17 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

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    NatureofExistingProcurementArrangements

    ITCChoupalFresh

    ChoupalFresh

    is

    apilot

    project

    operated

    by

    ITCs

    Agri

    Business

    Division,

    with

    the

    professed

    objectiveofverticallyintegratingfarmerswiththemarket.ITCestablisheditscollection

    centreforfreshvegetablesin2007atVontimamidi,wherevegetablesboughtaresorted,

    cleanedandgradedbeforebeingsenttoadistributioncentre.ITChassetupacropnursery

    anddemonstrationfarmatVontimamidionatwoacreplotitleasedin2008.Thecompany

    hasemployedatechnicallyqualifiedfarmmanagertohandlegroundleveloperations,

    includingprocurement,nurserymanagementanddisseminationofbettercrop

    managementpracticesamongvegetablegrowers(SeeBox2inthenextsectionformore

    details).Thecompanymaintainsalistofcontactfarmersandhasencouragedsomeof

    themtobranchoutintothecultivationofexoticcrops.

    HeritagesFresh@

    Fresh@isachainofretailstoresspecialisinginfreshfruit,vegetablesandgroceriesset

    upbyHeritageFoodsIndiaLimited,aleadingprivatedairyandagribusinesscompanyin

    SouthIndia.Heritagehasestablisheda60tonnecapacitypackhouseinAdivimasjid,a

    villageclosetoVontimamidi,aswellascollectioncentresinfivenearbyvillages.Thepack

    househasfacilitiesforcleaning,sorting,gradingandripeningfruit.Ithandlesmorethan52

    kindsofvegetables,includingcarrots,cauliflower,gourds,chillisandcapsicum.Heritage

    workswith187farmersspreadoutin4clusters(eachclustercomprises1213villages).Out

    ofthese,131aredesignatedascustomfarmersatermforthecompanyspreferred

    producers,who

    it

    supports

    through

    inputs

    and

    technical

    advice

    from

    an

    experienced

    agronomist.Productionoperationsarecoordinatedbyaproductionmanager(SeeBox2in

    thenextsection)andfieldleveloperationsby15productionandprocurementassistants.

    Heritagealsomaintainsafieldnurseryforfarmersandhasbeeninstrumentalinpromoting

    cultivationofnewcropsinthearea,suchascarrots,cauliflowerandpotato.

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 18 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

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    RPGsSpencersRetail

    SpencerssRetailisoneofIndiaslargestmultiformatretailers,specialisinginfoodand

    groceryitems,electronics,homeandofficeessentials,garmentsandpersonalcare.The

    companyis

    one

    of

    the

    oldest

    players

    in

    agri

    food

    retailing.

    It

    set

    up

    aprocurement

    facility

    in

    Muluguvillage,closetoVontimamidi,in2007,wherefreshvegetablesareboughtfrom

    nearbyfarmersandeventhelocalmandi(market)whensuppliesfallshortofdemand.The

    collectioncentremaintainsalistof150farmersonitsroster,butbuysproducefromaround

    2530farmerseveryday.Itdoesntprovideanysortofadviceortechnicalsupportto

    farmers.Produceboughtisthencleaned,packedandsenttodistributioncentresbefore

    beingdispatchedtodifferentstoresacrossthecountry.

    RelianceFreshsRangerFarms

    RangerFarmsistheprocurementwingofRelianceFresh,thevegetableandfruitretailwing

    ofRelianceRetail.ItscollectioncentrewasestablishedatVontimamidiin2006,witharound

    3550farmerssupplyingproducetoiteveryday.Althoughatrainedagriculturalistlooks

    afterprocurementoperationsatVontimamidi,thecollectioncentredoesntprovideany

    specifictechnicalsupporttogrowers.RelianceFreshhasalsoestablishedthreeother

    collectioncentresintheregion,specificallyforgreenleafyvegetables,colecropsand

    tomatoes.

    ABRLsMore

    AdityaBirlaRetailLimited,whichoperates672foodandgrocerystoresacrossIndia,

    acquiredtheHyderabadbasedTrinethrasupermarketchainin2007andrenameditMore.

    MoresprocurementcentreatVontimamidi,setupin2007,hasaround350farmersonits

    roster,outofwhich3540areregularsuppliers.Asofnow,Moredoesnotprovideany

    technicalsupporttogrowers.

    Localmandi,Vontimamidi

    TheAndhraPradeshstategovernmentsetupalocalmandi(traditionalproducemarket)for

    fruitandvegetablesatVontimamidiinJuly2008.Themandihasnoformalsystemofauction

    in

    place,

    but

    transactions

    are

    carried

    out

    by

    75

    commission

    agents,

    who

    set

    prices

    based

    on

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 19 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    theproduceavailableandtheirnegotiationsforitwithtraders.Allproduce,irrespectiveof

    quality,isboughtatthemandi.Farmersbringtheirproducetothemandiintheeveningand

    sellittocommissionagents,who,inturn,selltotradersfromotherlocales.

    Themandilacksbasicinfrastructure(storage,parking,cleanwater,etc.)andthereisno

    modernordigitalweighingsystem.Commissionagentschargeabrokeragefee(varying

    from4to10%ofproduceprices),whilefarmershavetobearunloadingcharges(Rs2per

    bag).Theexactpercentageofcommissionchargeddependsoncreditadvancedtofarmers

    (forbuyinginputssuchasseedandfertiliser)aswellasimplicitfactorssuchaspersonal

    relationshipsandfarmersreputations.Asgeneralpracticecreditadvancedisnotdirectly

    chargedany

    interest,

    but

    agents

    charge

    farmers

    ahigher

    percentage

    of

    brokerage

    fee

    to

    compensateforinterest.

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 20 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

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    5. KEY FEATURES OF ORGANISED RETAIL ARRANGEMENTS

    Organisedretailerscurrentlybuyaround2233%oftheproducegrowninandaround

    Vontimamidi,but

    the

    figure

    is

    likely

    to

    go

    up

    as

    more

    new

    retail

    stores

    continue

    to

    open

    in

    urbancentres(andassumingthatfreshfruitandvegetableretailbeginstocontribute

    significantrevenuestocorporateretailers).Keyfeaturesofprocuringarrangementsby

    organisedretailersexaminedinthecourseofthisstudyaresummarisedbelow:

    (i)Betterpricesforfarmers

    AllfiveorganisedretailerswhosourcetheirproducefromVontimamidibasetheirdaily

    rateson

    local

    average

    daily

    prices

    at

    the

    major

    local

    produce

    market

    at

    Bowenpally,

    making

    suretofixrateshigherthanmarketrates.Farmersalsogainthroughthesearrangements

    becausetheysaveonbrokeragechargesandpackingcostsatthelocalmandi.Therearealso

    instanceswherefarmershaventbenefitedasaresultofpricefluctuationsatthemandi.Of

    the100farmerssurveyedforthisstudy69hadsoldtobothanorganisedretailerandthe

    localmandionthesameday.TheirexperiencesofthetransactionsarepresentedinTable3

    below,whichillustratesthepercentagenetgaininthefarmersearningsthroughorganised

    retail.

    Table3.NetGain(Organisedretailervs.localmandi)*

    %gain** No.of producers %ofproducers

    25to0 3 4.34

    0to25 9 13.04

    25to50 26 37.68

    50to75 17 24.63

    75to100 5 7.24

    >100 9 13.04

    Total 69 100.00

    *Netgain=retailerpricenetpriceatthemandiafterdeductingothercharges

    **%gain=(netgain/netpriceatthemandi)X100

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 21 KUMUDADORAIANDANDYHALL

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    Thus,whilemorethan95%ofthefarmerssurveyedgainedthroughtransactionswith

    organisedretailers,thegainsexperiencedbyatleast62%ofthemwasmuchmorethanthe

    prices(between25%and75%more)offeredtothematthemandi.

    (ii)Greaterchoiceforfarmersofoutletsforsale

    Till2006,vegetableproducersintheregiononlyhadoneavenueformarketingtheir

    producethroughagentsattheproducemarketatBowenpallyinHyderabad.However,

    themushroomingofretailstoresinthecityandcollectioncentresintheregionhasafforded

    Vontimamidifarmersagreaterchoiceinhowtheyselltheirproduce.Thesettingupofa

    localmandiatVontimamidihasalsoworkedinthefarmersfavour,asanyproducenot

    boughtby

    the

    retailers

    is

    sold

    at

    the

    market.

    Almosteveryfarmersurveyeddidnttrustthemethodofweighingproducethatwasusedin

    themandiwhereagentsstillusedthetraditionalhangingbalanceandpreferredthe

    electronicscalesusedbyretailers.However,themandistillheldsomeappealforfarmers,as

    allproducewasboughtregardlessofquality,whiletheretailersonlyboughtquality

    produce.Table4belowsummarisesthefactorsaffectingfarmersdecisionsonwhotosell

    toonagivenday.

    Table4.DecisionsonSaleofProduce

    Methods usedfordecidingthepointofsale %

    Farmerscalltheretailers(checkdemandandprices) 64

    Retailers call farmers on the phone and inform them of their daily

    requirementandprices

    32

    Taketheproducetothefirstretailer,thentothenextandthentothe

    mandi

    4

    n=100

    Whensurveyed,farmerssaidthemainattractionoforganisedretailwasthehigherprices

    offeredforproduce,closelyfollowedbytheirtrustoftheelectronicscaleoverthe

    traditionalhangingbalance.Savingsfromcommissionchargestoagentsatthelocalmandi

    wasanotherreasontochooseorganisedretailinstead.

    (iii)Insufficient

    institutional

    development

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 22 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

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    Organisedretailershaveintroducedanewinstitutioninmarketingfreshfruitand

    vegetablesbycreatingasystemofpreferentialpaymentforqualityalthoughgiventhe

    (small)scaleofthesearrangements,theyareyettohaveanyimpactonthelocalmandi,

    wherefarmers

    continue

    to

    sell

    the

    bulk

    of

    their

    produce.

    However,thegovernancemechanismofthenewsupplychaincreatedisstillnotfully

    developed.Theinstitutions(rules)relatedtocontracts,payments,gradesandstandardsare

    yettoevolve.Theretailersexistingmarketingsystemdoesntfitintoeitherthemodelof

    standardcontractfarmingorthatofcorporatefarming.Thereisnopredetermined

    procurementpriceandnorareinputsortechnicalsupportprovidedaspartofthis

    arrangement.It

    is

    more

    like

    contact

    farming

    an

    informal

    procurement

    arrangement

    whereretailersenterintoinformalarrangementswithproducerswhocanprovidequality

    produce.Thereisnomechanismforsharingproductionandmarketingrisks.Procurement

    volumesandpriceschangedaily,basedoninformationonfrontenddemand

    communicatedbytheheadofficeaswellaspricesatthelocalmarket.Also,eachpartyis

    freetoexplorebetteravenuesofprocurementandsale.

    Ifthesearrangementsaretoexpandandsucceedthereisaneedtodevelopacodeof

    commercialconductforcommercialrelationsbetweenretailersandproducers.Herethe

    governmentcanplayaveryimportantroleindevelopingthiscodeofconduct,sothat

    chancesofpotentialconflictsbetweenretailersandproducersarereducedand,thus,losses

    tobothpartiesmitigated.

    Thereisenoughreasontobelievethatretailersare,sofar,notbiasedagainstsmallfarmers

    (Table5).However,globalexperienceindicatesthatsmallholdersarelikelytobeexcluded

    fromthesenewsupplychainswhenorganisedretailersstartemployingstringentquality

    parametersinprocurement(FAO,2005).

    Table

    5.

    Holding

    Size

    of

    Farmers

    (Acres)

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 23 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

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    Holdingsize % Averagearea[acres]

    Lessthan2.5 31 1.78

    2.5 5.0 34 3.88

    5.010.0 21 8.28

    Morethan10 14 18.86

    n=100

    Fromtheabovetable,itisreasonabletoassumethatorganisedretailersarenotbiased

    towardfarmsofanyparticularsize.Rather,theemphasisismoreonqualityandpreference

    isgiventothosefarmerswhofulfilretailersrequirements.

    (iv)Institutionalchangesinaccesstotechnology,researchandtechnicalexpertise

    Introductionof

    new

    knowledge

    on

    improved

    seeds

    and

    farming

    practices,

    deployment

    of

    trainedstafftoadvisefarmersandanewprocurementsystemthatvaluesqualityhaveall

    resultedinincrementalimprovementstofarmersaccesstotechnology,researchand

    technicalexpertise.Outofthefiveorganisedretailers,onlyITCandHeritagehave

    establishedreliablemechanismsfortransferringnewtechnologiestofarmers(SeeBox2on

    thefollowingpage).Bothhaveestablishedproductionanddemonstrationplotsin

    Vontimamidiandhaverecruitedtrainedpersonnelwhoalsoprovidetechnicaladviceto

    farmerstomanagethem.Theyhavealsodistributedsampleseedsofvegetables

    (suppliedbyseedcompanies)tofarmers.Heritagehasabiggerprofessionalteamtoprovide

    technicalsupporttoproducers,especiallyitscustomfarmers.RangerFarms(Reliance)is

    managedbyanagriculturalprofessional,butthecompanydoesnotprovideanyformal

    extensionsupporttoproducers.MoreandSpencersdonotofferanytechnicalsupportto

    farmers.Only15%offarmershavereceivedanykindofadvicefromretailersonvegetable

    production(Table6).

    Table6.Servicesreceivedfromtheretailers

    Typeofservice %of respondentswhohave received the

    service

    Samplepacketofvegetableseeds 12

    Adviceonvegetableproduction 15

    N=100

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 24 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

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    Box2:ExtensionSupportbyOrganisedRetailers(ITCandHeritage)

    ITCChoupal

    Fresh:

    ITC

    has

    set

    up

    a2acre

    crop

    nursery

    and

    demonstration

    farm

    at

    Vontimamidi.Newvarietiesofvegetablesaretestedhereandthesiteisalsousedasa

    trainingcentre.Thecompanyhasanagriculturalextensionofficerpostedhere,assistedby2

    local,trainedtechnicalassistants.TheofficervisitsITCscontactfarmersregularlyand

    providestechnicalguidanceoverthephone.

    Thistechnicalteamisresponsiblefor:

    Identifyingvegetablegrowingvillageclusters

    Studyingcropping

    patterns,

    seasonality,

    quantity,

    duration

    and

    availability

    of

    crops

    Identifyingkeyfarmers

    Developing collectioncentresandfinalisingqualityparameters

    Introducing newvarieties,demonstratingnewtechnologiesandprovidingadviceon

    problems

    Recentlythecompanyselected24farmersfromtheregionandtrainedthemonvegetable

    productiontechniquesthatwouldearnthemaGlobalGAP(GoodAgriculturalPractices)

    certificate,ultimatelygrantedtothembyFoodCert(theorganisationentrustedwithGAP

    certificationinIndia).GAPisastandardthatcoverstheentireactivityofagricultural

    productionfrombeforeseedsareplanteduntilthecropisharvested.ITCsextension

    teamhasalsopreparedachecklistbasedonGlobalGAP,titledChoupalFreshGAP.

    HeritagesFresh@

    Heritage

    has

    established

    a

    nursery

    and

    demonstration

    farm

    near

    its

    pack

    house

    at

    Mulugu,

    nearVontimamidi.Alargeteamofprofessionalsmanagesproduction,procurementand

    extensionactivities.Besidesaseniormanager(trainedinagriculturalbusinessmanagement)

    theteamcomprisesadeputymanager(procurement),2productionandprocurement

    executivesand15fieldassistantswithdiplomasinagriculture.Technicalsupportisprovided

    byanexperiencedagronomist.

    Everymonth

    outside

    experts

    conduct

    training

    classes

    for

    the

    technical

    staff

    on

    production

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 25 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    andplantprotectionaspects.Thetechnicalteam,inturn,trainscustomandregistered

    farmersduringvillagemeetings.Farmersinterestedinregisteringwiththecompanyare

    invitedtofillinanagreementformandarethenprovidedauniquecodeandidentitycard.

    Customfarmers

    who

    are

    willing

    to

    invest

    in

    poly

    houses

    are

    encouraged

    to

    grow

    exotic

    vegetables,suchasyellowandredpeppers,broccoli,redcabbage,chinacabbage,etc.

    .Thetwocompaniesthathaveplacedtechnicallyqualifiedteamsatthecollectioncentres

    andthathavesetupdemonstrationplotsneedtobecommended,giventheweaknatureof

    publichorticulturalextension.TheAndhraPradeshDepartmentofHorticultureonlyhastwo

    employees(1

    horticultural

    officer

    and

    afield

    consultant)

    for

    each

    division11.

    Sometimes

    the

    twomemberteamsareforcedtoattendtomorethanonedivision,giventhelargenumber

    ofvacantposts.Thedepartmentasawholeismorefocusedondistributinginputsand

    subsidies.Atthetimeofconductingthisstudyneithertheorganisedretailersnorthe

    farmersinVontimamidihadanyengagementwiththehorticulturedepartment,despite

    bothbeingeagertoimproveproductiontechniques.

    (v)Newactors,newrolesandopportunitiesformorefrequentandmoreeffectiveinteraction

    ThefivecorporateretailersinVontimamidihavesetupcollectioncentres,distribution

    centresandpackinghousestostore,grade,cleanandpackproducebeforedistributingitto

    urbanretailoutlets.Thishasresultedinastrengtheningofthesupplychaininfrastructure

    forperishablecommodities,andhasreducedproducespoilagetoalargeextent.Retailers

    haveincentivisedqualityproductionbyprovidingfarmersanalternatechannelfor

    marketingproduce.Theyhavealsobroughtinanewsystemofpricingbasedonquality.

    Somearealsotryingtodevelopfarmerscapacitytocultivatenewcropsandproduce

    commoditiesofbetterquality.

    Currentpatternsofinteractionare,however,restrictedtoretailersandselectfarmers.

    Whatisclearistheneedforalocalretailpresenceandcontinuousintermediationto

    developnewcapacities.Upgradingproductionofhorticulturalproducewithnewcrops,

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 26

    11Eachdivisioncomprises67mandals.Eachmandalincludesaround3035villages.

    KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    bettervarietiesandadoptionofbetterqualitystandardswouldneedadifferentkindof

    extensionsysteminplace.Thestatehorticulturaldepartmentandresearchstationsworking

    onvegetablesandfruitcouldlearnalotfromtheexperienceofsomeretailers,suchasITC

    andHeritage,

    who

    are

    currently

    experimenting

    with

    new

    models

    of

    support

    for

    their

    preferredfarmers.Theimportanceofproblemsolvingadvice,regularfieldvisitsand

    continuousintermediationforproducingbetterqualityproduceisincreasinglyclear.Alot

    couldbegainedbyforgingeffectivepartnershipsbetweendifferentagenciesinvolvedin

    research,extensionandmarketing.Withoutaneffectivemechanismfortechnology

    developmentandpromotion,thepotentialofferedbytheentryoforganisedretailingwould

    bedifficulttoachieve.

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 27 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    6. CHALLENGES AND OPPORTUNITIES FOR ORGANISED RETAIL

    IN INDIA

    Organisedretailingoffruitandvegetablesbythecorporatesectorisexpectedtoexpandin

    Indiainthecomingyears.Whileretailersareexperimentingwithanewbusinessmodel,

    producersaretestingoutnewapproachestomarketingfruitandvegetables.These

    arrangementsarestillevolving.However,thesenewwaysofproducingandmarketingfresh

    fruitandvegetablesarecurrentlycreatingcapacitiesforinnovationinhorticulture.While

    governmentcoulddomoretosupportandstrengthenthesearrangements(through

    research,extension,marketingandinfrastructuredevelopment),itseemstobedisengaged

    from

    this

    entire

    process

    of

    change.

    Thecurrentdebateonorganisedretailoffreshfruitandvegetablesishighlyskewedin

    termsofitsimpactontraditionalsmallretailers.Protectingtheinterestsofsmallretailersis

    important,buttheinterestsofproducerswhooutnumberdifferentmarketintermediaries

    byanycountshouldalsoreceiveequalconsideration.

    Producersdo

    benefit

    when

    alternate

    marketing

    channels

    emerge

    and

    this

    study

    clearly

    supportsthis.Benefitsarenotonlyintheformofhigherincomes,butalsointermsof

    improvedcapacityforqualityproductionanddealingwithnewwaysofmarketing.However,

    sofaronlyafewfarmersintheregionhavebenefited,withretailoperationsstillatasmall

    scale.Farmersstillcontinuetodependontraditionalmarketsand,therefore,upgradingthe

    infrastructureandtradingpracticesatthesemandisshouldreceivecontinuedattention.

    Oncethescaleofbusinessexpands,retailerswillhavetodealwithagreaternumberof

    producers.Withrisingurbanconsumerdemandintermsofquantity,quality,choiceand

    convenience,organisedretailisboundtoexpand.Ifproducersaretobenefitfromthisnew

    marketingrevolution,theirabilitytoproducequalityhorticulturalproduceneedstobe

    upgraded.Thiswouldrequirebothpublicandprivatesectorsupport.Farmerscapacitiesto

    marketqualityproducealsoneedtobeenhanced.

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 28 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    Publicsectorextensionsupportforhorticultureproducersiscurrentlyveryweak.

    Strengtheningitwouldrequirelargernumbersoftrainedpersonnelandmoreresources.

    However,thereisagreaterneedforadifferentkindofextensionsystemthatcould

    specificallysupport

    farmers

    to

    produce

    quality

    fruit

    and

    vegetables

    and

    help

    them

    access

    therightkindsofinputandoutputmarkets.Alotcouldbelearntfromtheexperiencesof

    ITCandHeritage,aswellasotherpublicinitiativesinthecountry,suchasSafal(Mother

    DairyFruitandVegetableLtd.)andtheVegetableandFruitPromotionCouncil,Keralam.

    Publicsectorextensionneedstobeproactiveandengagewithorganisedretailerstodesign

    extensionprogrammesthatenhancethecapacityoffarmersandproducergroups.Although

    thisstudy

    hasnt

    found

    any

    discrimination

    against

    smallholders,

    global

    experience

    indicates

    thattheyarelikelytobeexcludedfromthesenewsupplychains,whenorganisedretailers

    startemployingstringentqualityparameterswhenbuyingproduce.Extensioncanand

    shouldassistsmallfarmersinenhancingtheircapacitytodealwiththesenewquality

    requirements.

    Someorganisedretailershavestartedsupportingproducerswithseed,adviceandpersonal

    visitstofarmerfields.Buttheyneedtodomoreiftheyarekeenonexpandingoperations.

    Thiswouldinvolverecruitingmoretechnicallytrainedstaff,improvingfarmadvisory

    servicesanddesigningspecificeducationalprogrammesonqualityproduction.

    Arrangementsbetweenretailersandfarmersarecurrentlybasedontrust,withoutany

    writtenorbindingcontract.However,oncethescaleofoperationsexpands,written

    contractswouldbecomeimportant.Thepublicandprivatesectorsneedtoworktogetherto

    developbetterandtransparentguidelinesoncontractarrangementstoreduceriskand

    ensureprofitsharing.

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 29 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    7. LESSONS FOR PUTTING RESEARCH INTO USE AND

    INTERNATIONAL DEVELOPMENT PRACTICE

    Inthelate1990sandearly2000s, anumberofstudiesflaggedtotheinternational

    developmentcommunity

    that

    private

    sector

    activity

    in

    agri

    food

    systems

    had

    the

    potential

    todrivetechnicalandinstituitionalinnovationscapableofimprovingthelivelihoodsofthe

    smallscalefarmingsystem(Halletal.,1998,2002;Reardonetal.,2003;Byerleeand

    Echeverra,2002).Atthattimeexampleswerescarceanditwasdifficulttoseehowthese

    wouldplayoutatscale.Nevertheless,evenatthattimethekeybottleneckwasclearly

    identified:namely,theneedfornewwaysofworkingandotherinstitutionalchangesthat

    wouldallownewandpotentiallinksbetweenprivateagrienterprises,publicresearchand

    alliedtechnical

    services

    to

    work

    productively

    together

    in

    supporting

    acontinuous

    process

    of

    innovation.

    Tenyearslater,thepredictionsaboutthepotentialofprivateenterpriseshavestartingtobe

    seenontheground.AsthecaseofIndiashows,privateenterpriseisbecomingamajor

    transformativeforceintheagrifoodsystem.Morespecifically,itisbeingviewedasalarge

    scalemechanismforlinkingpoorfarmerstorapidlyexpandingurbanmarkets.Theseareno

    longerisolatedcases,butanincreasinglycommonpractice.Fromadomesticand

    internationaldevelopmentpolicyperspective,thisisatrendofsufficientimportancefor

    policymakerstogiveattentionto.

    Yetwhilethispatternofmarketdevelopmentisnowwidelyandbetterestablishedthanit

    was10yearsago,thesameproblemsarebeingencountered.IfthecaseofIndiais

    indicativeofamoregenerictrend,itsuggeststhatwhileanewarchitectureofsector

    playersisnowinplace,relationshipsbetweenprivateenterprise,publicresearchandallied

    technicalservicesarestillpoorlydeveloped.Moreover,becauseofthis,thepotentialfor

    thesenewpatternsofmarketdevelopmenttoprovidefarmerswithaccesstoarangeof

    technicalandotherresourcesandexpertiseandtocontributeeffectivelytotheupgrading

    ofproductionsystemsisanopportunitymissed.Policycannotaffordtoignorethisasthe

    foodsystemsofmostdevelopingcountriesurgentlyneedtoupgradeproductionpractices

    toincrease

    food

    productivity

    and

    improve

    the

    sustainability

    of

    practices

    in

    order

    to

    cope

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 30 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

    withclimatechangeaswellastomeetchangingconsumerdemandswhichincreasingly

    embodythesesustainabilityandethicalconcerns.

    Whatcan

    be

    done?

    It

    seems

    that

    the

    hardware

    is

    in

    place

    in

    the

    sense

    that

    an

    architectureoflinkagesexistsbutthesoftware(ororgware)tomakethishardwarework

    ismissing.Thetaskatagenericlevelis,therefore,aboutfindingwaysofincreasingthe

    comfortlevelbetweenagrienterprises,publicresearchandalliedtechnicalservices. Once

    thesenewandcomfortablewaysofworkingareestablishedthatwouldenableproductive

    collaborationtotakeplace.This,ofcourse,hasproveneasiersaidthandone(Hall,2006;

    Spielmanetal.,2009).Thetruthisthatthereisprobablynoshortcuttoachievingthis

    comfortlevel

    of

    relationships.

    It

    is

    going

    to

    require

    long

    term

    policy

    support

    for

    arange

    of

    activitiesthathelpdeveloptheinterfacebetweenorganisedretailingandagricultural

    researchandextensionservices.Thejustificationforthisasapublicexpenditureisthatofa

    clearsocialreturntothesmallholderfarmingsector.

    Therangeofpossiblewaysofachievingthisgreaterinterfacebetweeniswideanddiverse,

    butatitscoreistheneedforpublicmoneytoexperimentwithandbuildexperiencesof

    publicprivaterelationships:thiscouldbeintheformoftaxbreaksforinvestmentsinpublic

    researchbytheprivatesector;itcouldbeintheformofbusinesschallengefundstosupport

    collaborativeresearchanddevelopmentactivity;itcouldinvolvehandingoverhorticultural

    researchfacilitiestoindustryassociations;itcouldinvolvesecondingpublicextensionstaff

    toprivatecompaniesorevenprovidingpublicresourcestotheprivatesectortotrainand

    provideextensionservices.Thepossibilitiesareendlesswhilebeingspecifictoparticular

    socialandinstitutionalsettings.However,theoverridingmessageforpublicpolicyisthatits

    taskistostrengthenthecapacityoftheemergingarchitecturesandsystemsthatare

    assumingsignificanceinthedevelopmentlandscape.ThisisalessonforRIUinthesense

    thatitsmodusoperandiinthefutureshouldbetobecomeopportunistic.Itshouldfocuson

    identifyingopportunitiesassociatedwithemergingpatternsofentrepreneurial

    developmentandexplorewaysofusingfinancialandtechnicalsupporttostimulatethe

    patternsofinstitutionaldevelopmentneededtoenableinnovationandrelevancetosocial

    and

    economic

    development

    agendas.

    ResearchIntoUse RASHEEDSULAIMANV.,N.J.KALAIVANI,JATINDERHANDOO,T.S.VAMSIDHARREDDY, 31 KUMUDADORAIANDANDYHALL

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    DISCUSSIONPAPER12:ORGANISEDRETAILINGOFFRESHFRUITANDVEGETABLES:OPPORTUNITIESFOR

    PUTTINGRESEARCHINTOUSE?

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    PUTTINGRESEARCHINTOUSE?

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    PUTTINGRESEARCHINTOUSE?

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    PUTTINGRESEARCHINTOUSE?

    THERIUDISCUSSIONPAPERSERIES

    (Availablefordownloadatwww.researchintouse.com)

    201001 ResearchIntoUse:InvestigatingtheRelationshipBetweenAgricultural

    Researchand

    Innovation

    ByAndyHall,JeroenDijkmanandRasheedSulaimanV.

    201002 Bottomup,Bottomline:DevelopmentRelevantEnterprisesinEastAfricaand

    theirSignificanceforAgriculturalInnovation

    ByAndyHall,NormanClarkandAndyFrost

    201003 InnovationSystems,EconomicSystems,ComplexityandDevelopmentPolicy

    ByNormanClark

    201004

    Putting

    Research

    Into

    Use:

    A

    Market

    Failure

    Approach

    ByNormanClarkandIanMaudlin

    201005 ItMayTakeALittleWhile..:InsightsonAgriculturalResearchforInnovation

    andDevelopmentinNigeria

    ByUtiangP.Ugbe

    201006 GenderandAgriculturalInnovation:RevisitingtheDebateThroughan

    InnovationSystemsPerspective

    ByAnnKingiri

    201007 NewOrganisationalandInstitutionalVehiclesforManagingInnovationin

    SouthAsia:OpportunitiesforUsingResearchforTechnicalChangeandSocial

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