Organised & Self‐Guided WalksAt Your Own Risk & Mountain Safety

Our Organised WalksAs you will already know, we offer a weekly programme of organised walks which you are welcome to join at no extra cost.The programme of walks is put together by our own walk organisers, on a basis of goodwill and in the event of an organiserbeing ill, we cannot guarantee the excursion will take place. Wednesday is our staff day off and there are no organised walkson this day. The walks take place in a sociable and informal atmosphere. It is important you study the proposed route and you areencouraged not to join a walk unless you are certain it is within your physical capabilities. Even so, we walk at the pace of theslowest person and pause regularly. Children are welcome but only if accompanied by a guardian, who takes full responsibilityfor their safety and behaviour. Our walk organisers are not qualified guides and you join the organised walks entirely at yourown risk.

Transport for Organised WalksTransport is not included as an integral part of our holidays and we cannot guarantee participation in all our walks to thosewithout their own transport, as some of our proposed itineraries take place in neighbouring valleys a short drive away.That said, there are numerous wonderful walks of various grades that can be undertaken by setting off on foot from both Corvaraand Badia. Your walking options can be further enhanced by the use of local buses, cable cars and chairlifts. Also, in recent yearswe have successfully researched some excellent walks, whereby a bus is taken from the village to a point from which you can walkback to your accommodation on a stunning route. On this basis, it is certainly possible to have a superb walking experience in theAlta Badia without the use of a car, although guests coming to the area in early June and late September should be aware of theseasonal nature of local transport provision and perhaps consider hiring a car, which it is not too late to do. Furthermore, ourprogramme of organised walks always includes 1 or 2 options for those without their own transport.

Prior to Subscribing to an Organised Walk• Remember that somebody else's opinion of a walk is subjective. It is their opinion, not your knowledge. Try to acquaint

yourself independently with the proposed route using the relevant map to help you decide if it is suitable for your level offitness and experience.

• Ask about precipitous features if prone to vertigo. Some walks feature ledge paths with significant drops and switchbacktracks on steep slopes.

Procedures on meeting up at the start of the Organised WalkAt Office Hour a meeting time and place will be estalished. Prior to departure the organiser will run through an equipmentchecklist and at the start of each route the organiser will announce the headcount and address the group again, stating:• They are not qualified guides and everyone partakes at their own risk;• The party is walking as a group of non‐qualified individuals and the organiser, as someone who knows the route, is the

nominal leader only;• Everyone should follow the course and progress of the route on their map checking the correct route is being adhered to;• They will generally walk at the pace of the slowest person in the party and it is the responsibility of each member of the

party to keep the rest of the group in sight;• If anyone wants to rest at any time, they should not hesitate to ask;• If anyone wants to leave the party at any time could they please let someone in the group know, otherwise we might have

to assume you are lost and alert mountain rescue; • Everyone owes a 'duty of care' to each other. In the event of an accident, the organiser will act in a way they deem safest to

offer assistance, but would of course appreciate the assistance of the rest of the party;• If it is the first time the organiser has done a route, the party understands this and it is therefore an 'adventure' for all

involved.

Self‐Guiding If you prefer to self‐guide then you will surely be helped by our Ideas and Information (I&I) files, which detail numerousdifferent routes to suit all levels of fitness and mountain experience.Each of our featured walks is also reproduced in a laminated A5 format, known as a Route Laminate. You can borrow thesefrom us on a daily basis, but they must be used in conjunction with a good map, as the map sections on the Route Laminatesare not always to scale. Also, you use them at your own risk. At Office Hour we will be happy to talk to you about any of the walks or VIa Ferrata detailed within the I&I files, but ultimatelyyou should decide independently whether the itinerary is suitable for you and your party, as we cannot accept responsibilityfor any ideas, suggestions or opinions we might give you during your stay.

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Organised Walks & Self‐Guided Walks

‐ 3 ‐ Collett’s Mountain HolidaysOrganised Walks & Self‐Guided Walks

Guest Car Sharing In case guests coming to the area without a car might like to join an organised walk that requires transport, we operate aninformal guest car sharing system. In short, when guests arrange to join such a walk at Office Hour, we simply ask them if theyhave a car and if they are happy to offer a lift to other guests. The system works well and often provides all the necessarytransport. However, we are careful not to put pressure on drivers. Please don’t offer or accept lifts unless you are happy that,in the event of an accident, Collett’s will not accept any liability.

Collett’s Vehicles & TaxisIf our vehicles are free to help with transport, they will be used and guests are asked to pay a small taxi fare. If our vehiclesare not available and there are enough guests interested in the itinerary we might book a taxi. This is not the cheapest optionand each guest in the taxi would need to be happy to share the cost.

At Your Own Risk Please Read All Of This Section ‐ It Includes Important Notes On Duty Of Care & Emergency Procedures Our walk organisers are not qualified guides and you join them at your own risk.Everything you do during your stay in the Dolomites is done at your own risk. In the event of personal injury or death, we arenot liable for our efforts to enhance your stay in the area, amongst which are our organised walks and the various printed andverbal suggestions concerning itineraries and routes that you will come across during your stay.

It is a fact that mountainous areas and activities undertaken there are associated with personal injury and death. By visitingsuch an area with Collett's or, indeed, independently, you are exposing yourself and your party to the possibility of personalinjury or death. In such an event, Collett's will not accept responsibility for your interest in mountainous areas and yourinvolvement in mountain pursuits, which can occasionally have tragic consequences.

It is therefore essential that you understand the relationship between you and Collett's (including our resort staff) with specificregard to our organised Itineraries. It is important you select your itineraries carefully with the safety and ability of you andyour party in mind. If you have booked for people other than yourself, we ask you to make members of your party aware ofour position and if you (or anyone in your party) should take issue with it, we would ask you (or them) not to join our organisedwalks or, indeed, not to come to us for ideas and suggestions. We thank you for your understanding on this. The organisedwalks we offer basically represent nothing more than the opportunity for you to go on a walk (which you might not otherwisediscover) in the company of other people with common interests, therefore making the experience more sociable. Ourorganised walks are described merely as 'organised', because they are not 'guided'. If the people organising them werequalified mountain guides, then we might use the term 'guided'. We could also charge people for them.

Your duty of careAs with any person or organisation involved with activities where there is a possibility of personal injury or death, the issue ofduty of care is ever‐present and, in the absence of somebody with professional responsibility, as is the case with our organisedwalks, a duty of care is owed by each member of a group to all other members of that same party. Indeed, anyone participatingin 'non‐professional' activities anywhere in the world, such as walks (whether organised by a company, club or even a friend)has a legal commitment to all involved. This commitment to others should therefore be at the heart of your decision to join aparticular organised Walk, whilst also forming the basis of your behaviour during that particular excursion.

The law is not clear on this subject and lawyers admit 'grey' areas prevent the existence of clear legal guidelines. Test caseswill no doubt shape the law in future. Nevertheless, regardless of the legal position, we choose to give the question of dutyof care a high profile in our approach to organised walks, simply because it ensures a focus on safety.

Our Codes Of PracticeSafety is our concern, but your responsibility! Not being professionally responsible for you does not mean we ignore safety,nor does it make us exempt from owing you a duty of care. Your safety is of unparalleled importance and we therefore takeour own safety measures and endeavour to minimise the possibility of personal injury and death. We therefore apply codesof practice to the recruitment of our organisers and to the actual organised walks. We assess, manage and communicate risk.We try to make people aware of the importance of mountain safety and their responsibilities as part of a group.

That said our codes of practice should not influence whether you decide to join an organised walk or not. For at the heart ofour procedures are basic mountain safety measures, which should also be undertaken by you when preparing for a day out inthe mountains, especially when walking/climbing in a group, where your actions (or inaction) could compromise your safetyas well as that of other people in the group.

Transport, At Your Own Risk & Mountain Safety

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Mountain Safety & Emergency ProceduresHere are some notes that might help you refresh or improve your awareness of safety in the mountains. When in themountains and when planning itineraries, apply your mind to safety at all times. Poor preparation is often the cause of manyaccidents and dramas. As a general guide to safety we have used information published by the Italian Alpine Rescue Corps andthe British Mountaineering Council to produce the following notes:

Prevention Of Accidents ‐ Basic Rules For Increased Safety In The Mountains• Never underestimate the dangers and the risks attached to a day out in the mountains ‐ hostile environments, rapid

changes in weather conditions, etc.• Select itineraries within your level of fitness and technical/physical ability and within those of your party members.• Do not go alone ‐ if possible, go with others or, for more safety, go in the company of an alpine guide or a qualified

organisation. (Collett's is not a qualified organisation but we will endeavour to arrange local guides if requested to do so).Prior to departing, research and familiarise yourself adequately with the characteristics and difficulties of the itinerary.Study carefully the relevant topographical map.

• Let someone know where you are going and leave details of your itinerary. (Do not change your itinerary withoutinforming somebody).

• Have a contingency plan in the event of the unexpected. An innacurate or out of date map, route deterioration or alandslide, could all cause a change in your itinerary.

• Mountain Weather conditions should always be taken into account. A forecast is available from local tourist offices everyday and whilst variations in mountain forecasts are not uncommon, they are worth consulting.

• Have the right clothing. You should have a robust pair of walking boots/shoes, which support the ankle. Take awaterproof/wind‐proof jacket and some spare clothes in your rucksack.

• Be responsible. Always carry the relevant map at all times. Carry safety equipment such as a compass, torch, whistle,spare food and an understanding of how to use them in case of emergency. If you have a health condition, please ensurethat you carry any necessary medication at all times, and inform another member of your party so that somebody isaware of your circumstances.

• Have adequate insurance cover. Don’t leave home without it, you can’t take out insurance after you departure!

Some Points Specific To Mountainous Areas• Avalanches ‐ residual snow and early snow falls, coupled with high summer temperatures can lead to the risk of avalanche.

Avoid walking on steep sided, snow covered slopes.• Lightning ‐ thunderstorms are a feature of mountain weather. If lightning is close, avoid any cables, summits, ridges, trees

and caves. There are various opinions as to the best course of action in this event, but it is probably safest to sit the stormout on a rucksack in open ground.

• Residual Snow ‐ in early‐mid summer be aware of residual snow on some trails. Late lying snow can be treacherousunderfoot, and if you slip it may be difficult to stop. There may also be hidden hazards underneath (ditches, streams etc). Ifyou are concerned, talk to members of your party and if appropriate, consider walking around these areas. If you arethinking about crossing any snow, always ascertain, as far as possible, what risks are involved and only cross if you think itis safe to do so.

• Rock Falls ‐ due to the easily fractured nature of limestone, loose rocks and rock fall are a significant feature of themountains. Take care when walking near the base of cliffs, and consider taking a climbing helmet if planning a long walk insuch areas. Be careful not to dislodge loose rocks yourself, as there may be other people below you. Warn other if youdislodge a rock. In English the usual shouted warning is 'Below!', but in Italy you should shout ‘Sassi!’ and in German‘Achtung!’.

• Steep, loose paths ‐ many of the waymarked routes in the area include sections of steep, rocky track, often loose under foot.Walking poles are widely recognised as being helpful on such terrain. Check the gradient of any paths you are unsure of usinga map and looking at the contour intervals (there is a contour interval of 25 metres on the 1:25,000 scale Tabacco andKompass maps). If faced with exceptionally steep ground, the general rule to remember is not to go up if you don't thinkyou can come back down.

• Vertigo ‐ many of the routes in the area include paths that traverse steep sided sections of mountainside. If you suffer fromvertigo then sections like this can give you a sense of exposure. Plan your walks carefully.

At Your Own Risk & Mountain Safety

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Self Guided Via Ferrata Kit HireYou can hire Via Ferrata kit locally at about €11 per day. This price includes a helmet, a sit harness or full body harness and aVia Ferrata kit with two self‐locking karabiners and a Kinetic Impact Shock Absorber (KISA).We recommend you hire your VF kit the day before you embark on an excursion, although it is possible to hire on the day. Thisshould give you time to familiarise yourself with it and with putting it on. Guests who have organised a guide for the Via Ferrata do not need to hire kit; this will be provided by your guide and is usuallyincluded in the cost of your excursion.

Via Ferrata GuidebookTwo of our past ‘specialists’ John Smith and Graham Fletcher, have written a useful Via Ferrata guidebook ‐ with a new systemof grading ‘Via Ferratas of the Italian Dolomites Vol 1: North, Central and East’, published by Cicerone, ISBN: 978‐1852845926.

Points of Safety Specific to Via FerrataWe recommend you familiarise yourself with the safety sections of a Via Ferrata Guide Book before attempting any routeswithout prior experience of such activity. Below are a number of basic points we recommend you take into considerationbefore attempting a Via Ferrata:• Do not attempt a Via Ferrata if you have a fear of heights or suffer from vertigo;• All Via Ferrata will put you in a highly exposed situation, even the easier grades;• Familiarise yourself with all aspects of the Via Ferrata kit. Know how to put on and use it correctly without assistance. Make

sure it is in good condition whether it is your own or has been hired. Hire shops should check their equipment regularly, butcheck it anyway for defects, and if you are unhappy with the condition of any part of the kit, please bring it to the attentionof the hire shop;

• Always wear a climbing helmet approaching any route, on the route and in the vicinity of the rock face. Due to the loose andeasily fractured nature of limestone loose rocks and the danger of rock fall are a significant feature of the Dolomites;

• Use large karabiners specifically for Via Ferrata use ‐ i.e. locking gate, large D‐type to fit over thicker sections of cable;• Warn other climbers below you if you dislodge a rock. In English, the usual shouted warning is 'Below!'. In the Dolomites you

will find Italian speakers use 'Sassi!' and German speakers 'Achtung!' If you hear these warnings do not immediately look up,but stay close to the rock face until the falling rock has gone past;

• Do not clip into a length of cable until the climber above you has moved to the next cable length ('cable lengths' are definedby the bolts attaching the cable to the rock); and

• Do not attempt a Via Ferrata if you have a personal history of easily dislocated joints.

Emergency ProceduresBased on information published by the Italian Alpine Rescue Corps and the British Mountaineering Council ‐ for anyonewishing to take the following emergency notes with them on an itinerary, a printed copy is available:• Stay calm and do not do anything on impulse.• Evaluate the situation and identify the actual dangers;• Take immediate and sensible precautions to prevent further risk;• Give spare clothing to the injured person and do your best to provide shelter• All reasonable efforts should be made to cope with the situation without resorting to the rescue services, providing that you

do not make any injuries worse than they are already. If self‐help is not possible, rescue services should be contacted. Callfor Soccorso Alpino (Alpine Rescue) on 118. The rescue team will need to know where you are and have an idea about thecondition of the victim;

At Your Own Risk & Mountain Safety

Helmet Harness Y‐Type ‘Tails’ set (KISA) Via Ferrata Guidebook

‐ 6 ‐ Collett’s Mountain HolidaysResort A‐Z & Information

• If you do not have a mobile, you would have to use a nearby refugio, or descend to find a landline. Choose a safe route ‐ thismight not be the quickest, but the possibility of a second accident must be avoided;

• Mark the casualties' position on a map and take it along with you. Going for help is a relatively easy decision to make if thereare four or more people in the party. At least two can leave to ring for help, leaving one to care for the casualty. If there areonly two or three in the group then this becomes a more difficult judgement. In this situation, attracting help from othersin the mountains will help;

• To attract attention use the International Distress Signal, using either a light, a whistle or byshouting: six long flashes of a torch/blasts of a whistle/shouts/waves in succession, repeated atone minute intervals. Repeat until replied to. A reply is given 3 times a minute (every 20 seconds)in either a visible or audible manner. If a helicopter is involved, the pilot's questions can beanswered as described on the right;

• If no local help is forthcoming a decision will have to be made to leave the casualty alone or potentially sending somebodyon his or her own. To make this decision you would have to consider the injury, the conditions and the capabilities of theother members of the party; and

• As far as the injured are concerned, do for them only those things that you are certain you can do safely.

At Your Own Risk & Mountain Safety

Things You Should Do For An Injured Person• Resuscitate if necessary & you know how to do so• Raise the chin being careful to support the back of the head• Position the body on its side in the recovery position• Cover the injured person ‐ use spare clothing and provide as

much shelter as possible and appropriate• Immobilise any fractures and stem any bleeding• Reassure them by talking calmly

Things You Should Not Do For An Injured Person• Get them back on their feet• Raise the head• Move the body unnecessarily• Remove their clothes• Give them anything to drink• Ask the injured unnecessary questions• Display worry

Emergency ProceduresBased on information published by the Italian Alpine Rescue Corps and the British Mountaineering Council ‐ for anyonewishing to take the following emergency notes with them on an itinerary, a printed copy is available:• Stay calm and do not do anything on impulse.

Emergency Contact ‐ Call 118 If the operator manning the emergency line does not speak English and you are unable to communicate, please try calling oneof our staff and we will relate the information as best we can. (don’t drop the “0” when dialing Italy from a UK Mobile orLandline ‐ Dial exactly as set out below)• Call 118 ‐ give your full name.• Say where you are calling from and let them know your telephone number.• If the location of the accident (and casualties) is far away, try to memorise some landmarks to help the search party find the

group.• Explain in brief what has happened.• Give the time of the accident and the exact number of casualties and their relative conditions.• Give the number of people in the rest of the group still at the accident, and try to remember the colour of their jackets etc.

in order to aid finding them.• Describe the weather conditions and the visibility.• Do not leave the place from which you are making the call, in case the rescue services have to contact you again.

Useful Numbers to save in your Mobile Contacts

Collett’s Ltd UK Office 0044 (0) 1799 513 331

www.colletts.co.uk admin@colletts.co.uk Tel. 0044 1799 513331

Collett ’s Mountain  Holidays, 3a Market Hil l , Saffron Walden, Essex, CB10 1HQ

Collett’s Ltd. is a regulated, independent holiday specialist committed to the highest levels of personal care.Collett’s is bonded through ABTA and guarantees the protection of all holiday payments.

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