organization change management plan template

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  • 8/22/2019 Organization Change Management Plan Template

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    Organizational Change Management Plan

    Project Name:

    Prepared by:

    Date (MM/DD/YYYY):

    1. Introduction

    As stated in a Change Management Plan from the National Institutes of Health (2001), Thegreatest risk to the successful implementation of an enterprise-wide system is the failure totake into consideration major aspects of Organizational Change Management. The authorsgo on to state that poor communications, inadequate training or insufficient workforceplanning can lead to a lack of acceptance of business changes and poor performance at theend-user level. In some cases, failure to provide for adequate Organizational ChangeManagement planning has resulted in the loss of millions of dollars in failed or delayedimplementation.

    Organizational Change Management encompasses all activities aimed at helping an

    organization successfully accept and adopt new technologies and new ways to serve itscustomers. Effective change management enables the transformation of strategy,processes, technology, and people to enhance performance and ensure continuousimprovement in an ever-changing environment. A comprehensive and structured approachto organizational change management is critical to the success of any project that will bringabout significant change.

    The following factors related to the Project indicate the need for clear andtimely organizational change management throughout the project.

    a. One

    b. Twoc. Three

    Effective organizational change management can minimize the impact of these factors onthe project and ensure that all personnel affected by the Project receiveassistance to help them manage change in their area.

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    A

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    Table I. Adapted from State of Oklahoma CORE Project Change Management Plan

    In any large implementation, the Project Team can expect to experience resistance andreluctance to change. The Organizational Change Management effort described in thisdocument will provide the various stakeholder groups information about the projectspurpose, scope, benefits, timeline and training opportunities as well as how the individual

    job environment will change due to the implementation of the applications.Organizational Change Management will become the voice of this project and helpdefine the changes required within the customers business processes, policies andprocedures. The messages we will provide via this plan will be customized, based on thespecific needs of each group affected by the project.

    It is the intent of the project team that this Organizational Change Management effort willlessen the Production Dip that is inevitable in any varied and complex project.

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    2. Organizational Change Management Scope - Overview

    a. Stakeholder Management

    The following table lists those stakeholders who will be affected by changes in businessprocess and technology brought about by the Project. There is alsoindication for each stakeholder of their inf luence in the organization and their degree ofsupport for the project (as determined, for example, through one on one interviews). It isessential that all stakeholders with significant influence understand the goals and besupportive of (or at least neutral about) the success of this project. Where this is nottrue, a plan is provided to create or build understanding and support.

    Stakeholder Name

    Awareness(H/M/L)

    Degree ofSupport

    Influence (H/M/L)

    Plan

    b. Communication

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    Discuss and record lessons learned throughout the project. Use them to improvehow the next project may be carried out.>

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