ORGANIZATIONAL BEHAVIOR (MGT2023)

GROUP ASSIGNMENT“ARTICLES REVIEW”

PREPARED FOR:

MISS ANDIK NURULJANNAH BT HJ BACHUK

PREPARED BY:

ELEVENIE JOHN BAPTIST

FELYSITA BT SAMUDIN

JACQULYN ANNABELLA JAMILUS

MOHD YUSOP BIN MANDU

KASNIDAR BINTI NURDIN

NO PARTICULARS PAGES

1 INTRODUCTION 1

2 PEKERJA TUBE MOGOK 48 JAM (TUBE WORKERS STRIKE 48 HOURS)

1) SUMMARY2) ISSUE 3) DISCUSSION

2-7

3 GAJI MINIMUM: MAJIKAN JANGAN AMBIL KESEMPATAN (MINIMUM WAGE: EMPLOYERS DO NOT TAKE ADVANTAGE)

1) SUMMARY2) ISSUE3) DISCUSSION

8-12

4 ID CARDS TO MONITOR FOREIGN WORKERS1) SUMMARY2) ISSUE3) DISCUSSION

13-17

5COMMUTERS FED UP WITH ATTITUDES OF SOME DRIVERS

1) SUMMARY2) ISSUE3) DISCUSSION

18-22

6BERANI TEROKA PELUANG ANTARABANGSA (BRAVE VENTURE INTERNATIONAL OPPORTUNITIES)

1) SUMMARY2) ISSUE3) DISCUSSION

23-27

7 CONCLUSION 28-32

8 REFERENCES 33

The study and application of knowledge about how

people, individuals, and groups act in organizations.

Interprets people-organization relationships in terms of

the whole person, whole group, whole organization, and

whole social system.

Build better relationships by achieving human objectives,

organizational objectives, and social objectives.

The elements of Organizational Behavior are the

organization's base rests on management's philosophy,

values, vision and goals.

INTRODUCTION

•  48-hour strike by workers shut

ticketing centers caused millions of

user’s services system underground

(tube) experienced delays.

Have to look for other initiatives such as

buses and trains ground to move into the

workplace during peak hours, because

road congestion occurs.

48-hour strike action was committed

by the RMT and TSSA union protest at

the closure of 278 ticket counter

subway London, which caused more

than 950 people, will lose their jobs.

Changes to be implemented by closing

the ticket counter 278 subway it will save

the cost of eating at a cost of millions of

millions of pounds.

1.1 SUMMARY PEKERJA TUBE MOGOK 48 JAM (TUBE WORKERS STRIKE 48 HOURS)

1.2 ISSUES

• Strike action due to the closure of 278 ticket contest counter

London underground train that cause negligence 950

employees will lose their jobs.

• The impact of his actions with a strike does not have an

impact to people who use the subway.

• Issue for 48-hour strike has caused many problems to the

people who use the subway which was causing traffic jams.

• The issues in the proper role of the union are working within

the framework of the relationship between employee and

employer.

1.3 DISCUSSION• Planed change through counter closure rail ticket offices it

reduces costs.

• Improve the use of new technology in the application of the

system of underground trains in London.

• A new way to solve this problem is to do the discussion that there

is no misunderstanding.

• Make laws that strengthened the power of those who do strike

work more than 48 hours.

• The law is the problem strike can be resolved without

disturbances that interfere with daily work life.

2.1 SUMMARYGAJI MINIMUM: MAJIKAN JANGAN AMBIL KESEMPATAN (MINIMUM WAGE: EMPLOYERS DO NOT TAKE ADVANTAGE)

• Ministry of human resources in the implementation of a minimum

wage policy advises that employers do not take advantage of the

flexibility.

• The welfare of workers must be a priority if the employer want to

ensure that the company or business more developed and

competitive.

• Abdul Halim Mansor the Secretary General of the Malaysian Trades

Union Congress (MTUC), the flexibility of the view that it is not

appropriate due to the minimum wage policy plays an important role

of improving the welfare low-income workers.

2.2 ISSUES

• Report about which employers are advised not to take advantage of

the workers.

• Supporters of the minimum wage say it increases the standard of

living of workers, reduces poverty, reduces inequality, and boosts

morale and forces businesses to be more efficient.

• Opponents of the minimum wage say it increases poverty, increases

unemployment (particularly among low productivity workers) and is

damaging to businesses.

• How important an employer or manager has interpersonal skills in

order to avoid the problem of workers that could affect the company,

help organization attract and keep high performance employees.

2.3 DISCUSSION

• Leading the most important solution to solve the problems

faced by employers is to inspiring people to work hard to

achieve high performance and by using this method.

• The manager must make decision making provided by the

employer is to identify the problems faced by workers.

• The employer must have good human skills to increase

their efforts to further develop the company.

• The government should look into the problems faced by

the employers.

3.1 SUMMARY ID CARDS TO MONITOR FOREIGN WORKERS

• The Construction Labor Exchange Centre Bhd ( CLAB ) is a way to

screen and document migrant workers.

• Authorized agency under the construction industry development

board which supplies foreign workers to construction companies that

have fewer than 100 workers.

• Introduced in June this year, the card is equipped with quick response

codes (QR codes) as used by Android phones and every detail of the

employee and employer can read.

• The status of their permit, their salary and their employer's name

directly attributable to the online system and the card will be provided

free of charge to employees and their contractors.

3.2 ISSUES

• An executive officer Rafik Abdul Rajis act with reforms that introduce

foreign workers.

• CLAB is an agency under the construction industry development board

help companies that need foreign workers.

• Examine the background of the applicant prior to mobilize their

employees to work at the company and the company's financial

strength in order to ensure the welfare and well-being of employees

taken care of.

• Executive Officer undertook special identification cards (ID cards) to

facilitate closer monitoring to ensure that employees work in lawful.

• ID cards equipped with quick response codes (QR codes) used by

Android phones.

3.3 DISCUSSION

• All construction companies required to register under an

agency's construction industry development board that provides

foreign workers to development companies.

• As the agency (CLAB) should examine the background of the

construction companies that no fraud occurred mainly the

financial strength of a company.

• Special cards are equipped with quick response codes as in use

by Android phones and every detail of the employee.

• The authorities and parties concerned conduct monitoring of

construction companies and employers who employ foreign

workers.

4.1 SUMMARYCOMMUTERS FED UP WITH ATTITUDES OF SOME DRIVERS

• Attitudes of some drivers refuse the meter and insist on taking two or

three passengers at a time.

• Driver’s taxi who behaves like "THUGS" to passengers which should

suppose to be served politely to them.

• Passengers was fed up after several bad experiences with taxi drivers.

• Taxi drivers always haggled over the fare and refused to charge

according to the meter.

• Each passengers will charge at a same rare make the taxi drivers can

make more profit.

4.2 ISSUES

• The passengers commuters are fed up with the attitude of taxi drivers at

the Kelana Jaya LRT station who refuse to use the meter.

• Passengers using the vehicle to accelerate their journey to work without

waiting for the bus around the area.

• Taxi workers took the opportunity to stop make more passengers ride

taxi to earn more profit.

• The taxi drivers behave like thugs to passengers who are shows their

characteristic is look bad and rudely.

• Passenger Safety Issues Transportation regulations kept taxi fares low,

which make taxis a relatively affordable and widely used form of public

transport.

4.3 DISCUSSION

• To settle this discussion of the rude and dishonest of the taxi drivers,

they should be suspended work from between one and three months.

• All passenger to get a video or audio recording to send it to SPAD with

the time, place and some information about the driver.

• Officers have to get into taxis undercover to find out the drivers cheated

of taxi driver for not using meters.

• Create a new act of the offender that raise prices rare and the SPAD

should make a schedule to determine the price rare according to the

distance of the destination.

• Stop importing cars with double letter number plates to reduce the

impact of traffic.

5.1 SUMMARYBERANI TEROKA PELUANG ANTARABANGSA (BRAVE VENTURE INTERNATIONAL OPPORTUNITIES)

• Young people should dare to explore the opportunity to serve on

the international stage.

• Prof Emeritus Datuk Dr. Zakri Abdul Hamid said that “what I want

to do is to encourage them, convince them to altogether equally

with other nations in the world”.

• Sharing experience in serving on a global level that made a lot of

sacrifice and being open to adapt to the environment.

• Leader chosen based on outstanding leadership to bring major

changes in global environmental management.

5.2 ISSUES

• Youth is defined as understood a period of transition from the

dependence of childhood to adulthood’s independence and awareness

of interdependence as members of a community.

• The attitudes of young people towards global economic change are

worth considering.

• The experience of global economic change the unpredictability of

globalization.

• Impact young people’s transitions into the labor market have been

extended in the West and East.

• Young people’s experience with globalization appears to be fraught

with uncertainty.

5.3 DISCUSSION

• Support young people which takes many different forms to

make sure young people affirming, respectful, and ongoing.

• Opportunities give young people the chance to test ideas and

behaviors, and to experiment with different roles.

• Quality service in such areas as education, health,

employment, and juvenile justice.

• Young people should practice the value of such as cognitive

competence, vocational competence and moral competence.

CONCLUSION

• One a good discussion between the two parties, namely between

union leaders and mayors it can be resolved amicably.

• Managers need to develop their interpersonal, or people, skills to be

effective in their jobs, can help organization attract and keep high

performance employees.

• Leader plays a central part in understanding group behavior that

directs employee’s toward goals.

• Attitudes are evaluative statements either favorable or unfavorable

about objects, people or events.

• Young people will know what is right, what is wrong, or good or bad

and values develop as a products of learning and experiences.