Organizational Organizational BehaviorBehavior

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What is an Organization?What is an Organization?An organization is a collection of people who work together to achieve individual and organizational goals.

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What is Organizational What is Organizational Behavior?Behavior?

Organizational Organizational behavior (OB) is the behavior (OB) is the study of factors that study of factors that affect how individuals affect how individuals and groups act in and groups act in organizations and how organizations and how organizations manage organizations manage their environments.their environments.

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What is Organizational What is Organizational Behavior?Behavior?

Organizational Behavior is the Organizational Behavior is the study of human behavior in the study of human behavior in the workplace, the interaction workplace, the interaction between people and the between people and the organization organization with the intent to with the intent to understand and predict human understand and predict human behaviorbehavior..

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What is OB?What is OB? The study of human behavior in the workplaceThe study of human behavior in the workplace The iThe investigation of the impact that nvestigation of the impact that

individuals, groups and structure have on individuals, groups and structure have on behaviour within organizations, for the behaviour within organizations, for the purpose of applying such knowledge toward purpose of applying such knowledge toward improving an organization’s effectivenessimproving an organization’s effectiveness

OB theories have widespread applications – OB theories have widespread applications – among other things, knowing these theories among other things, knowing these theories can help you to:can help you to: Promote the well-being of employeesPromote the well-being of employees Evaluate solutions proposed by consultants and Evaluate solutions proposed by consultants and

managersmanagers Predict what will happen in your organizationPredict what will happen in your organization Influence the direction of your organizationInfluence the direction of your organization

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Organizational Organizational BehaviourBehaviour

. . . a field of study that . . . a field of study that investigates the impact that investigates the impact that individuals, groups and structure individuals, groups and structure have on behaviour within have on behaviour within organizations, for the purpose of organizations, for the purpose of applying such knowledge toward applying such knowledge toward improving an organization’s improving an organization’s effectiveness.effectiveness.

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Characteristics of Characteristics of OB OB

Goal-OrientedGoal-Oriented

Levels of analysis Levels of analysis

Human toolHuman tool

Satisfaction of employees needSatisfaction of employees need

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Challenges and Challenges and Opportunities for OBOpportunities for OB

Responding to GlobalizationResponding to Globalization Increased foreign assignmentsIncreased foreign assignments Working with people from different culturesWorking with people from different cultures Coping with anti-capitalism backlashCoping with anti-capitalism backlash Overseeing movement of jobs to countries with low-Overseeing movement of jobs to countries with low-

cost laborcost labor Managing people during the war on terrorManaging people during the war on terror

Managing Workforce DiversityManaging Workforce Diversity Embracing diversityEmbracing diversity Implications for managersImplications for managers

Recognizing and responding to differencesRecognizing and responding to differences

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Big Five Traits of Big Five Traits of PersonalityPersonality

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AgreeablenessAgreeableness

ExtroversionExtroversion

Emotional stabilityEmotional stability

ConscientiousnessConscientiousness

OpennessOpenness

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agreeablenessagreeableness AgreeablenessAgreeableness High LowHigh Low

AgreeablenessAgreeableness- Cooperative, warm, - Cooperative, warm, caring, caring, good-good-natured, trustingnatured, trusting

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ExtroversionExtroversion ExtroversionExtroversion

Extroversion IntroversionExtroversion Introversion

ExtroversionExtroversion- Social, outgoing, - Social, outgoing, talkative, talkative, assertive, assertive, forgiving, understandingforgiving, understanding

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Emotional stabilityEmotional stability EmotionalEmotional

High LowHigh Low

Emotional stability- Emotional stability- happy, unworried, happy, unworried, secure, calmsecure, calm

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ConscientiousnessConscientiousness ConscientiousnessConscientiousness

High LowHigh Low

ConscientiousnessConscientiousness- Dependable, - Dependable, hardworking, hardworking, organized, self-organized, self-disciplined, disciplined, responsibleresponsible

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OpennessOpenness OpennessOpenness

More LessMore Less

OpennessOpenness- Creative, Cultured, - Creative, Cultured, Flexible, Flexible, imaginativeimaginative

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