organizational behaviour (stress management)
TRANSCRIPT
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GROUP MEMBER
Saidatina Khadijah Noor Fazilah
Noor Shahira A’ishah Ilmie Fariha
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STRESSA state of tension experienced by individuals facing extraordinary
demands, constraints or opportunities.
Eustress : the healthy, positive, constructive outcome of stressful events and stress response.
Distress : the degree of physiological, physiological and behavioral deviation from healthy functioning.
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STRESS
1.Environment Factors
2.Organizational Factors 3.Individual
Factors
Source ofSTRESS
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• Economic Uncertainties
Changes in the business cycle
Economic downturn causes employees to worry about their job security.
• POLITICAL UNCERTAINLY
INCREASE THE RISK OF HAVING UNSAFE
AFFECTED BY ILLEGAL DEMOSTRATION
• TECNOLOGICAL UNCERTAINTIES
NEW INNOVATION CAN MAKE AN
EMPLOYEE
SKILL AND EXPERIENCE BECOME OBSOLETE – SHORT TIME
CAUSE STRESS
Environment Factors
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Organizational Factors
1. TASK DEMANDS
RELATED TO A PERSON JOB.
WORKING CONDITION & PHYSICAL LAYOUT
CAN PUT PRESSURE ON EMPLOYEE
2. ROLE DEMAND
RELATES TO PRESSURE PLACED ON A PERSON.
ROLE CONFLICTS ROLE OVERLOAD ROLE AMBIGUITY PERSON-ROLE
CONFLICT
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LET’S WATCH VIDEO
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3. INTERPERSONAL DEMAND
PRESSURE CREATED BY OTHER EMPLOYEE
BAD RELATIONSHIP LACK OF SOCIAL
SUPPORT
4. ORGANIZATIONAL STRUCTURE
THE LEVEL OF DEFFERENTIATION IN THE ORGANIZATION
THE DEGREE OF RULES AND REGULATIONS – WHERE DECISION ARE MADE.
EXCESSIVE RULES AND LACK OF PARTICIPATIONS IN DECISION
5. PHYSICAL SETTINGS
BEING BOTHERED BY : NOISE LACK OF PRIVACY POLLUTION UNPLEASANT WORKING
CONDITION
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Individual Factors
FAMILY PROBLEM
ECONOMIC PROBLEM
PERSONALITY
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VIDEO TIME !!
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PERSONALITYTYPE A
A chronic sense of urgency. A excessive competitive drive. (6) Characteristics: - Always moving - Impatient - Strive to do more things - Unable to appreciate leisure time. - Success is measured in terms of how much of everything they acquire. - Easily aroused when feel that self-esteem is threatened- in dealing with challenging tasks.
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TYPE B Desire to do more than one task but at
his own pace. Participate actively – take it
professionally. (4) Characteristics: - Never suffer from a sense of urgency. - Does not discuss either their achievements - Play for fun and relaxation - Can relax without guilt.
PERSONALITY
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Performance
High
Low
Stress HighLow
Moderate
Construcrive Destructive
RELATIONSHIP BETWEEN STRESS AND PERFORMANCE
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CONSEQUENCE/SYMPTOMS OF STRESS
• Causes reduction in human immune system• Strokes and heart attacks are consequences of stress
PHYSIOLOGICAL SYMTOMS
• JOB DISSATISFACTION• MOODIESS• DEPRESSION• LOWER ORGANIZATONAL COMMITMENT
PSYCOLOGICAL SYMTOMS
• JOB PERFORMANCE FALL• HIGHER LEVEL OF ABSENTEEISM • HIGHER TURNOVER OF EMPLOYEE
BEHAVIOURAL SYMTOMS
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COPING STRESS AT INDIVIDUAL LEVEL
Time Management• Daily list of
activities• Important and
urgency• Scheduling
Physical Exercise• Effective way in
dealing with stress
• Help to increase heart capacity
• Mental diversion from work pressure
Relaxation Techniques• Help a person
to feel physically relaxed
• Achieve through prayer, zikir
Social Support• Supervisor,
family members
• Higher self-esteem and confidence
• Emotional support from others
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COPING STRESS AT
ORGNIZATIONAL LEVELSelection and
Placement Goal Setting Job Redesign
Organizational Communication
Wellness Program