organizational culture and adoption of change
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Organizational Culture and Adoption of Change
Mercy Falconí Johnny Ordóñez
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Starting a new TW Office
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The People
7 Ecuadorians 2 Spanish 1 Canadian 1 Australian 1 Cuban 1 Bolivian All in the same room!
Panchito
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What is Culture?
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It is the acquired pair of glasses through which we see life.
– Mbarek A.
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I understand culture as a treasure that is a part of our collec6ve memory, of our percep6on of ourselves.
– Lidija N.
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The more we know about the
cultures of others the more open-‐minded,
tolerant & global we become.
– Samir El A.
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Culture is something that unites people. – Anastasiya O.
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Behaviors
Mental Models
Beliefs & Values
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Behaviors
Mental Models
Beliefs & Values
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Behaviors
Mental Models
Beliefs & Values
Change starts here!
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Behaviors
Mental Models
Beliefs & Values
True Change starts here!
feelings emotions
expectations
paradigms
childhood
hope parents
motivation
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Behaviors
Mental Models
Beliefs & Values
True Change starts here!
individuals interactions
working software
courage
respect passion
collaboration
tdd
pairing standup
quality simplicity
feedback
patience humilty
Agile Adoption
Practices
Principles
Values transparency
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Doing Agile
Being Agile
working software collaboration
tdd
pairing standup
quality simplicity
Agile Adoption
individuals interactions
courage
respect passion
feedback
patience humilty
transparency
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Learning
Leadership
Innova6on
Transforma6onal Change
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the key - the journey
sensing
presence
presencing
+
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1. Co-initiating: uncover common intent
stop and listen to others and to what life calls you to do
2. Co-sensing: observe, observe, observe
connect with people and places to sense the system from the whole
5. Co-evolving: embody the new in ecosystems
that facilitate acting from the whole
4. Co-creating: prototype the new
in living examples to explore the future by doing
3. Presencing: connect to the source of inspiration and will
go to the place of silence and allow the inner knowing to emerge
One process – 5 movements
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suspending
redirec,ng
le.ng go
Observing with fresh eyes
Sensing from the field
Prototyping the new by linking head, heart, hand
Crystallizing vision and inten6on
embodying
enac,ng
le.ng come
Presencing connec6ng to Source
Holding the Space listen to what life calls
you to do
Who is my Self? What is my Work?
Performing by opera6ng from the whole
Leadership Capacities
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Levels of Listening
disconfirming [new] data
LISTENING 2: from outside
Factual listening no6cing differences
seeing through another person‘s eyes emo6onal connec6on
LISTENING 3: from within
Empathic listening
reconfirming old opinions & judgments
Downloading habits of judgment
LISTENING 1: from habits
connec6ng to an emerging future whole; shiO in iden6ty and self
LISTENING 4: from Source
Genera6ve listening (from the future wan6ng to emerge)
Open Will
Open Heart
Open Mind
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Field: Structure
Of AKen,on
1 Downloading:
Talking nice
2 Debate:
Talking tough
3 Dialogue:
Reflective inquiry
4 Presencing:
Generative flow
Field
Speaking from what I think Divergent views: I am my point of view Adap:ve system (say what you think)
Speaking from seeing myself as part of the whole From defending to inquiry into viewpoints Self-‐reflec:ve system (reflect on your part)
Speaking from what they want to hear Polite rou6nes, empty phrases Au:s:c system (not saying what you think)
Speaking from what is moving through S6lness, collec6ve crea6vity, flow Genera:ve system (iden6ty shiO: authen6c self)
I-in-me
I-in-it
I-in-you
I-in-now
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Old Way to Change
Knowledge Think Change
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Three valuable steps
See Feel Change
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Anti-Tobacco campaign
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Want Your Organization to
Change?
Put Feelings First!
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MUITO OBRIGADOS! Mercy: @Facar_Paulina Johnny: @JohnnyOrdonez 1 Free Sa
lsa
lesson with
this talk