organizational development process presenter : nor azmi ahmad mohd zamri mat zain hapdzan husaini...
TRANSCRIPT
ORGANIZATIONAL DEVELOPMENT
PROCESS
PRESENTER :NOR AZMI AHMAD
MOHD ZAMRI MAT ZAIN
HAPDZAN HUSAINI
LAI LUNG KWANG
INSTRUCTOR :DR KHAIRUDDIN IDRIS
Gary N.McLean (2005). Organization Development: Principles, Processes, Performance. San Francisco, USA: Berrett-Koehler.
Retrieved from http://en.wikipedia.org/wiki/Organization_development based on the Kurt Lewin Model of Action research
Retrieved from http://www.authorstream.com/Presentation/Bharathisunagar-347048-5-managing-od-process-entertainment-ppt-powerpoint/
Organization /leader recognizes that a problem exists which impact the effectiveness, mission & health of organization.
Leadership has a vision of a better way and wants to improve the organization in term of performance.
Dissatisfaction with the present situation.
To achieve the first steps towards reaching the desired vision.
Business is not as usual
WHY DIANOGS
ISto identify
system parameters and
recognize symptoms,
problems, and causes of the organization effectiveness
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Figure of The diagnostic process
Tentative ProblemAreas Identified
Collect Data
More DataNeeded Now
Data Feedback
More DataNeeded Now
Problem Areas Identified
No ChangeAt Present
Diagnosis Work onProblem Causes.Result is Change
ClientTarget Motivated
To Work on Problem
YES
1
23
4
5NO
YESNO
6
7
8
is used to analyze the organization as a socio-technical system interacting with its external environmentCause maps are mathematical representations of perceived causal relationships among variables. Among the most important factors such as quantity, speed, frequency, quality, morale, and so forth)This technique assumes that at any given moment an organization is in a state of equilibrium/balanced
Self renewal
Conceived of as a response to routine and lack of intellectual stimulation, which characterize many occupations in our society (Gardner,1964; Hudson, 1991).
Organization renewal define as an ongoing process of building innovation and adaptation into organisation
Evaluation and monitoring
Model of five alternative ways to evaluate
1.Ask the expert
2.What’s the target
3.Did we hit the target
4.Mid course correction
5.Continues monitoring
(Weiss & Rein, 1970)
Stabilizing
process maintenance phase.
takes place under conditions of unfreeze ness which are necessary for the changes to have an impact once introduced
h
owever it is necessary that the changed system should stabilize to allow the changes to permeate the culture of the organization.
The process consists of activities to maintain the effectiveness of the intervention by receiving feed back about the change & produced modifications
CIP IS • An ongoing effort to improve products, services or processes through intervention.
WHY NEED CIP ?• Organization environment became more-more competitive and business became usual. • Only two type of organization - those that are changing and those that are going out of business.
HOW TO DO?• Continuously introduce changes through repeating the cycle of organization development process.
Also known as Deming Cycle and made it famous by Dr W. Edwards Deming PDCA model was introduced by Walter A Shewhart
Develop and
implement plan
Study the approach
es, techniqu
e & result
Define and analyze the current process
Action : Correction , Prevention,Engraft and plan next CP
Organization need to continuously
introduce changes through repeating the cycle of organization
development process for continues existing in the market.