organizational effectiveness - nerc · organizational effectiveness • the measured ability of the...
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Organizational Effectiveness
Phase 2 of “HU”
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Organizational Effectiveness
• The measured ability of the organization to achieve
stated goals
Reference: Google images, random selected photos with no known relation
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The formula…
Re + Md E(Reducing Errors) (Managing Defenses) (Leads to) (Zero Events)
Reference: Tony Muschara and Jon Summers (INPO)
FREQUENCY SEVERITY
Organizational Effectiveness
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Do we really believe he caused this?
Reference: Google images, random selected photos with no known relation
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Values
Expectations
Training
Norms
Coaching
PoliciesProcedures
Equipment
ProceduresRe
Md
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Goals
Leadership
Management
Supervisor
Worker
One way communications, reduced visibility of goals
Organizational Effectiveness and Goal Alignment
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Managing Defenses(90)
Reducing Errors(10)
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Develop
Quality Assurance
AnalysisLeadership
Team
Oversight Committee
Improvement Cycle
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Alignment Targets
Instead of talking about these, we are training every employee on what they mean.
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Standards • Developed standards for “Organizational” behavior
to look at how we are doing with these….
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Scorecard• Measures created on how well the overall
Organizational Effectiveness is progressing…
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January 2014 Safety Report
Entergy Performance
* RAI = Recordable Accident Index = Fatalities + Lost Time Accidents + Restricted Duty Accidents + Medical Attentions
* LWDIR = Lost Work Day Incident Rate = Lost Time Accidents + Restricted Duty Accidents
YTD December 2012 2013 CHANGE
Fatality 1 0 - 1
LT 24 17 - 7
RD 26 21 - 5
MA 67 39 - 28
Total 118 77 - 35.0%
RAI 0.78 0.52 - 33.0%
LWDIR 0.33 0.25 - 24.0%
Wrap Up
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Questions /Comments?David Bowman
225-305-5983