organizational learning and employee suggestion scheme dr flevy lasrado 31 oct 2013

ORGANIZATIONAL LEARNING AND EMPLOYEE SUGGESTION SCHEME

Dr FLEVY LASRADO

31 OCT 2013

OLC MENA 2013| Dr Lasrado

2

Connecting Organizational Learning to Employee Suggestion Scheme (Organizational Excellence)


3

Dimensions of Organizational Learning


4

ORGANIZATIONAL CULTURE

Is there a conducive organizational culture or shared mindset to ensure that the learning takes place : Freedom; Learning from mistakes etc


5

Do we have high quality leaders in our organization? These leaders know how to get the right results the right way.

LEADERSHIP


6

HR PRACTICES : MOTIVATION

7

HR PRACTICES: REWARDS



8

ORGANIZATIONAL STRUCTURE


9

TOPIC

• To understand, Are Organizational Learning and Organizational Excellence connected?

Organizational Learning

TQM

Quality circles

ESS


10

• Past 4 years on ESS in UAE organizations• Outcome of this research –

ESS Sustainability Excellence Model

Sharing Research


11

Background

• What is an Employee Suggestion Scheme and Why do we need it?

• Who uses it?


12

Employee Suggestion Scheme

• Used to elicit employee creative Ideas• Globally and locally


13

LEARNING AND INNOVATION

How well do we innovate and make innovation a key pillar in our firm?


14

• Do we need to go after innovation?

• Do we really believe in Innovation


15

The world around us is changing


16

My parents used to say “clean your plates” because there are children in China who are starving. Now we should say “do your homework” because children in China are starving for your jobs.

Friedman, T. (2005). The World is Flat. NYC: Picador

We live in a flat world


17

The challenge

Key questions that pose today are:

• Are we good at generating new ideas with impact and generalizing those ideas across boundaries?

• How well do we innovate in product, strategy, channel, service, and administration

• Can we move quickly to make important things happen fast?


18

ESS is tool that can be used to capture the employee creative Ideas!


19

ESS does not necessarily be successful if it is not nurtured

Sustainability of the ESS is Important!


20

Sustainability of suggestion scheme

“Achievement of stakeholder’s stated goals involving competence management, profitability, employee productivity and continuous process improvement now and in the future”


21

The Research Outcome

A Sustainability Excellence Model : Factors


22

The Factors Rewards

Leadership

Organizational Culture

Team work

Freedom

Organizational Design

Employee Participation

Awareness

Feedback


23

Sustainability is not a binary state of Yes or No

• It is conceptualized as having three different stages:


24

Leadership


25

Organizational Learning and ESS

CAUSE AND EFFECT : LEARNING IS AN INTENDED OUTCOME (Borrow, 1993)


26

ESS and OL are Embedded


27


28

Focus on the factors that foster ESS which in turn leads towards being a leaning organization


29

ESS contributes as a vehicle supporting OL


30

• Developing the innovative capability

• Inspiring story by David Garvin! To OL

“Solutions no longer will /have to come from top”!

X


31

Conclusions• Essentially there is no one up there !

• Managers traditional functions no longer remain!

• Need to engage in creating, sharing and transferring knowledge for a better tomorrow!

• Future consequence – ESS/OL -> Organizational Performance!


32

Organizations and Organizing in a “flat” world:

The flattening of the world is about the creation of a global platform for multiple forms of sharing work, knowledge.

Friedman, T. (2005). The World is Flat. NYC: Picador;


33

THANK YOU!

organizational learning and employee suggestion scheme dr flevy lasrado 31 oct 2013

Documents

innovation olc mena

factors olc mena

future olc mena

rewardsolc mena

motivationolc mena

dr lasrado44

dr lasrado9past

dr lasrado25by