orpro

Upload: anonymous-1gbsuaafdd

Post on 02-Apr-2018

216 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/27/2019 ORPRO

    1/80

    SSA Warehouse Management 4000

    Order Processing Guide

  • 7/27/2019 ORPRO

    2/80

  • 7/27/2019 ORPRO

    3/80

    Copyright 2005 by SSA Global Technologies, Inc.

    All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any way orby any means, including, without limitation, photocopying or recording, without the prior written consent of SSA GlobalTechnologies, Inc.

    Important Notices

    The material contained in this publication (including any supplementary information) constitutes and contains confidentialand proprietary information of SSA Global Technologies, Inc.

    By gaining access to the attached, you acknowledge and agree that the material (including any modification, translation oradaptation of the material) and all copyright, trade secrets and all other right, title and interest therein, are the sole propertyof SSA Global Technologies, Inc., and that you shall not gain right, title or interest in the material (including anymodification, translation or adaptation of the material) by virtue of your review thereof other than the non-exclusive right touse the material solely in connection with and the furtherance of your license and use of software made available to yourcompany from SSA Global Technologies, Inc., pursuant to a separate agreement (Purpose).

    In addition, by accessing the enclosed material, you acknowledge and agree that you are required to maintain such materialin strict confidence and that your use of such material is limited to the Purpose described above.

    Although SSA Global Technologies, Inc., has taken due care to ensure that the material included in this publication isaccurate and complete, SSA Global Technologies, Inc., cannot warrant that the information contained in this publication iscomplete, does not contain typographical or other errors, or will meet your specific requirements. As such, SSA GlobalTechnologies, Inc., does not assume and hereby disclaims all liability, consequential or otherwise, for any loss or damageto any person or entity which is caused by or relates to errors or omissions in this publication (including any supplementaryinformation), whether such errors or omissions result from negligence, accident or any other cause.

    Trademark Acknowledgements

    SSA WAREHOUSE MANAGEMENT 4000 is a Registered Trademark of SSA Global Technologies, Inc., in the UnitedStates and/or other countries.

    All other company, product, trade or service names referenced may be registered trademarks or trademarks of theirrespective owners.

    Publication Information

    Release: SSA

    Warehouse Management 4000 Version 3.10

    Publication Date: July 2005

  • 7/27/2019 ORPRO

    4/80

  • 7/27/2019 ORPRO

    5/80

    Table of Contents

    INTRODUCTION............................................................................................................ 1ORDER PROCESSING WORKFLOW .......................................................................... 3

    RECEIVE NOTIFICATION OF ORDER AT WAREHOUSE ....................................................... 4CREATE SHIPMENT ORDER............................................................................................ 4

    ALLOCATE INVENTORY AND SET UP PICK TASKS............................................................. 4GIVE THE PAPERWORK TO THE WAREHOUSE.................................................................. 4PICK THE ORDER AND UPDATE PAPERWORK .................................................................. 4SHIP THE ORDER .......................................................................................................... 4

    PREREQUISITE ORDER PROCESSING SETUP ........................................................ 5SHIPMENT ORDER DATA IMPORT ................................................................................... 5BILLING SERVICES......................................................................................................... 5PICK LOCATIONS........................................................................................................... 5STRATEGIES ................................................................................................................. 5KITTING ........................................................................................................................ 6SUBSTITUTE COMMODITY .............................................................................................. 6ORDER STATUS HISTORY .............................................................................................. 6WAREHOUSE PLANNER ................................................................................................. 6

    SHIPMENT ORDERS..................................................................................................... 7CREATING A SHIPMENT ORDER ............................................................................... 8VIEWING ORDER STATUS HISTORY ....................................................................... 11PERSONALIZATION ................................................................................................... 13USING PERSONALIZATION....................................................................................... 15

    ALLOCATION.............................................................................................................. 17PRE-ALLOCATION ........................................................................................................ 17

    ALLOCATION ............................................................................................................... 17ALLOCATING ORDERS ............................................................................................. 19

    PRE-ALLOCATION ........................................................................................................ 19ALLOCATION ............................................................................................................... 19CARTONIZATION.......................................................................................................... 19

    ALLOCATING A SINGLE ORDER.............................................................................. 20ORDER SELECTION MODEL..................................................................................... 21

    CREATING AN ORDER SELECTION MODEL..................................................................... 22ALLOCATING MULTIPLE ORDERS .......................................................................... 25

    SSA Warehouse Management 4000 Order Processing Guide i

  • 7/27/2019 ORPRO

    6/80

    ALLOCATION SUBSTITUTION .................................................................................. 26ALLOCATING SUBSTITUTE ITEMS .................................................................................. 26

    UN-ALLOCATING ORDERS....................................................................................... 27UN-ALLOCATING A SHIPMENT ORDER ........................................................................... 28

    UN-ALLOCATE PICK DETAIL LINES ................................................................................ 29UN-ALLOCATING ORDER DETAIL LINES ......................................................................... 30

    WAREHOUSE PLANNER ALLOCATION................................................................... 33WAREHOUSE PLANNER BATCH CREATION.......................................................... 34

    ALLOCATING ORDERS USING WAREHOUSE PLANNER...................................... 36WAVE PLANNING....................................................................................................... 39

    PRE-ALLOCATION ........................................................................................................ 40BATCHING................................................................................................................... 40

    ALLOCATION ............................................................................................................... 40RELEASE .................................................................................................................... 40CREATING WORK ORDERS .......................................................................................... 40

    CREATING AND ALLOCATING A WAVE.................................................................. 41MANPOWER PLANNING FROM THE WAVE ............................................................ 43

    DEFINING DEFAULT UNITS PER HOUR FOR MANPOWER PLANNING................................. 44VIEWING MANPOWER/TIME PLANNING ON A WAVE ........................................................ 45

    WAVE ORDER CONSOLIDATION ............................................................................. 49CONSOLIDATION PREREQUISITES................................................................................. 49

    CONSOLIDATING ORDERS BY WAVE ..................................................................... 50CONSOLIDATION RELEASE PROCESS................................................................... 53

    ALLOW COMMODITY CONSOLIDATION UN-CHECKED ...................................................... 53ALLOW COMMODITY CONSOLIDATION CHECKED ........................................................... 53

    MASS UPDATING WAVES ......................................................................................... 54WAVE STATUS ........................................................................................................... 56

    STATUS TYPES............................................................................................................ 56NOT STARTED ......................................................................................................... 56RELEASED TO TASK MANAGER................................................................................. 56COMPLETED ............................................................................................................ 56

    VIEWING WAVE STATUSES........................................................................................... 56ORDER STATUS ......................................................................................................... 57

    STATUS TYPES............................................................................................................ 57NOT STARTED ......................................................................................................... 57CREATED EXTERNALLY ............................................................................................ 57CREATED INTERNALLY ............................................................................................. 57CONVERTED ............................................................................................................ 57RELEASED FOR PICKING .......................................................................................... 57

    ii SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    7/80

    IN PICKING .............................................................................................................. 58PARTIALLY PICKED .................................................................................................. 58PART PICKED/PART SHIPPED ................................................................................... 58PICKED COMPLETE.................................................................................................. 58PICKED/PART SHIPPED ............................................................................................ 58IN PACKING ............................................................................................................. 58PACK COMPLETE..................................................................................................... 58STAGED .................................................................................................................. 58MANIFESTED ........................................................................................................... 58IN LOADING ............................................................................................................. 58LOADED .................................................................................................................. 58PARTIALLY SHIPPED ................................................................................................ 59SHIPPED COMPLETE ................................................................................................ 59DELIVEREDACCEPTED ............................................................................................ 59DELIVERED REJECTED............................................................................................. 59CANCELLED EXTERNALLY ........................................................................................ 59CANCELLED INTERNALLY.......................................................................................... 59PART PRE-ALLOCATED............................................................................................. 59PARTALLOCATED.................................................................................................... 59PARTALLOCATED/PART PICKED .............................................................................. 59PARTALLOCATED/PICKED ....................................................................................... 59PARTALLOCATED/PART SHIPPED............................................................................. 60

    ALLOCATED............................................................................................................. 60ALLOCATED/PART PICKED ....................................................................................... 60ALLOCATED/PART SHIPPED...................................................................................... 60PART PICKED/PART SHIPPED ................................................................................... 60PICKED ................................................................................................................... 60PICKED/PART SHIPPED ............................................................................................ 60SHIPPED ................................................................................................................. 60RELEASED TO WAREHOUSE PLANNER ...................................................................... 60

    ERROR CONDITIONS.................................................................................................... 61OUT OF SYNC.......................................................................................................... 61UNKNOWN............................................................................................................... 61

    VIEWING ORDER STATUSES.................................................................................... 62WAVE REPORTS ........................................................................................................ 63VIEWING CONTAINER DETAILS ............................................................................... 64ORDER PROCESSING REPORTS............................................................................. 66ORDER PROCESSING EVENTS................................................................................ 68COMMENT FORM ....................................................................................................... 69

    SSA Warehouse Management 4000 Order Processing Guide iii

  • 7/27/2019 ORPRO

    8/80

    iv SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    9/80

    Revision History

    Date Editor Description of Change

    9/24/2003 Jude Duniho Reformat

    12/2/2003 Jude Duniho Edited. Decimal support added.

    Company address change.

    8/12/2004 Steve Wale Modifications for 3.9 release

    8/16/2004 Jude Duniho Edits

    Product name change

    5/3/2005 Julie White Wave Planning updates

    6/9/2005 Jude Duniho Removed Chapter 8

    6/30/2005 Stuart Manning Edit

    SSA Warehouse Management 4000 Order Processing Guide v

  • 7/27/2019 ORPRO

    10/80

    vi SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    11/80

    Chapter

    1

    Introduction

    Introduction

    Order Processing is the process in which orders for product in the warehouse are

    recorded and then later picked for shipment. The goal of order processing is to

    optimize order fulfillment and enhance inventory control.

    SSA Warehouse Management 4000 Order Processing Guide 1

  • 7/27/2019 ORPRO

    12/80

    Introduction

    2 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    13/80

    Chapter

    2

    Order Processing Workflow

    Order Processing

    Workflow

    The typical workflow for processing and shipping orders using SSA Warehouse

    Management 4000 is as follows:

    Receive Notification of Order at Warehouse

    Create Shipment Order

    Allocate Inventory and Set Up Pick Tasks

    Give the Paperwork to the Warehouse

    Pick the Order and Update Paperwork

    Ship the Order

    SSA Warehouse Management 4000 Order Processing Guide 3

  • 7/27/2019 ORPRO

    14/80

    Order Processing Workflow

    Receive Notification of Order at WarehouseA phone call, fax, EDI transmission, or host interface data download notifies the

    warehouse of an order.

    Create Shipment OrderUsing SSA Warehouse Management 4000, a data entry operator keys in as much

    information as possible about the order and selects, or has the system select, the

    locations from which products are to be picked.

    Allocate Inventory and Set Up Pick TasksUsing SSA Warehouse Management 4000, a data entry operator allocates inventory

    to reserve it in the system so it is not allocated to other orders. The operator then sets

    up the pick tasks.

    Give the Paperwork to the WarehouseSSA Warehouse Management 4000 prints out Pick Tickets indicating how much of

    each Commodity should be picked, and the locations where picking should take place.

    The Pick Tickets are sent to the warehouse so the order can be picked for shipment.

    Alternatively, the pick tasks are released to the Task Manager, which dispatches the

    tasks to RF users.

    Pick the Order and Update PaperworkAs products are picked, warehouse personnel check the order against the informationon the Pick Ticket. They note any changes, substitutions, or special services provided,

    such as wrapping or stenciling and send the updated documents back to the office.

    Picks can also be performed and updated using RF devices.

    Ship the OrderUpdate the load and post it as Shipped. Using the updated documents, an office data

    entry operator updates the information about the order and posts it as shipped.

    Note

    These steps can vary from facility to facility. If the facility is utilizing EDI or RF,

    most of the paper is eliminated from these steps. However, the information

    flow behind the scenes is still the same.

    Remember the acronym CAPS: Create,Allocate, Pick, and Ship

    4 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    15/80

    Order Processing Workflow

    Prerequisite Order Processing Setup

    The topics below describe the different data elements that must be set up in order to

    create, allocate, and ship orders. These data elements are generally set up during theimplementation phase, when configuring the warehouse processing requirements. If

    data is not set up as required, issues can occur during order processing, allocation and

    shipping. Refer to the SSA Warehouse Management 4000User Reference Guide,

    Chapter 3 Setup for additional information on setting up Billing Services, Pick

    Locations, Strategies, Kitting, and Substitute Commodities.

    Shipment Order Data ImportTo import and export customer orders through the interface file, the corresponding

    parameters must be set up in Electronic Commerce or Data Exchange. Electronic

    Commerce provides a set of functions that can be used to exchange information

    between the SSA Warehouse Management 4000 client/server product and externalsystems. The data is transmitted as text files.

    Billing ServicesIf the warehouse plans to personalize orders by using Value Added Services, such as

    engraving, gift-wrap, and so on, the Value Added Services (VAS) must be defined on

    the Billing Services window. This window is accessed through Billing SetupBilling Services.

    Pick LocationsPick locations are locations in the warehouse from which warehouse workers pick

    product for shipment. SSA Warehouse Management 4000 does not allocate a

    Commodity unless the Commodity pick location is set up. Before the warehouse can

    allocate and pick orders, pick locations must be assigned to the Commodity through

    Support Setup Commodity.

    StrategiesA strategy is a list of rules related to a Commodity or user. A main strategy consists of

    two sub-strategies: allocation and pre-allocation. Based on the requested task, SSA

    Warehouse Management 4000 uses the strategies defined at the Commodity anduser level to determine how items should be allocated, how tasks should be

    dispatched, and so on. To allocate and release tasks, strategies must be set up for

    allocation, pre-allocation, and task dispatch.

    SSA Warehouse Management 4000 Order Processing Guide 5

  • 7/27/2019 ORPRO

    16/80

    Order Processing Workflow

    KittingCertain Commodities in the facility are composed of several components that must be

    shipped together. For example, a facility can ship computer systems where the single

    Commodity is composed of a CPU, monitor, keyboard, and mouse. SSA Warehouse

    Management 4000 allows you to kit this type of Commodity by creating a Bill of

    Material (BOM). To use Kitted products, a Bill of Material must be set up via Support

    Setup Bill of Material.

    Substitute CommodityTo use the allocation substitution feature, items must be defined for substitution on the

    Support Setup Substitute Commodity window. When a substitute is defined,SSA Warehouse Management 4000 allocates the substitute item if a stock-out

    condition occurs for the original Commodity.

    Order Status HistoryTo view the status history for orders, the following flags must be enabled in the

    System Adminis tration Configure System Settings window:LOGORDERHEADERSTATUS and/orLOGORDERDETAI LSTATUS. These flags determine

    whether the system retains order history. For additional information on setting up order

    statuses, refer to the SSA Warehouse Management 4000User Reference Guide,

    Chapter 3 Setup, Setting Up an Order Status.

    Warehouse PlannerTo use the warehouse planner integration feature, The UseWar ehousePl anner flag

    must be enabled (ON) in the System Administ ration Configure SystemSettings window. Also, the Bat chI nPr ocessi ngByWP on the System

    Administ rat ion Configure System Settings window must be disabled (OFF)for a new batch to process. This field is updated by the system; however, you can

    update this field only if the batch was stopped and the flag was not updated.

    6 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    17/80

    Chapter

    3

    Shipment Orders

    Shipment Orders

    This section describes the Shipment Order process and how to create a new Shipment

    Order. The following topics are covered:

    Creating a Shipment Order

    Viewing Order Status History

    A Shipment Orderis an outbound document in response to a customers request forproduct from the warehouse. It records the quantity of each Commodity ordered, as

    well as the destination of each shipment. Shipment Orders can be created manually,

    or transmitted electronically through Electronic Commerce or Data Exchange.

    SSA Warehouse Management 4000 Order Processing Guide 7

  • 7/27/2019 ORPRO

    18/80

    Shipment Orders

    Creating a Shipment Order

    1. Access Warehouse Documents Shipment Orders. The ShipmentOrder window displays.

    2. Right-click and selectAdd a New Record. The Shipment Order: (New)

    window displays.

    Note

    A system-generated Shipment Order number is automatically created in

    the SO Numberfield. This number can be changed to a non-sequential

    value (for example, add a letter or name). If the number is changed to a

    sequential number that has not yet been used by the system, it can later

    cause duplication errors, resulting in system termination.

    Shipment Order: (New)

    3. Type the name of the Seller in the Sellerfield. Or, right-click and select

    Lookup Valuesfor Seller, and select the Seller.

    4. The Order Type and Order Handling Type fields are pre-populated with

    values for a standard Shipment Order. If necessary, these fields can be

    changed by selecting another value from the corresponding drop-down list.

    Note

    The Order Status field is pre-populated and updated by SSA Warehouse

    Management 4000. This field cannot be changed.

    8 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    19/80

    Shipment Orders

    5. Select the Order Handling Type from the drop-down list in the Order Handling

    Type field.

    6. If applicable, populate the remaining (optional) Shipment Order header fields.

    These fields are not required to save the record, but depend on the warehouse

    business operation. Refer to Shipment Order Field Definitions for moreinformation on these fields.

    7. In the Detail List, type the Commodity code for the first detail line in the

    Commodity field and then press Tab. Or, right-click and select Lookup

    Values for Commodit y, and select the Commodity.

    8. To modify the pack code that SSA Warehouse Management 4000 displays

    for the Commodity, select it from the Packkey list.

    9. To use a different UOM, select it from the UOM list.

    10. Based on the UOM selected, enter the quantity of the Commodity ordered in

    the Open Qty field.

    Note

    To view the quantities available for the Commodity, right-click and select

    View Balances Lot by Loc by Movable Unit.

    The following fields are pre-populated based on the Commodity (product) ordered.

    These fields can be changed if necessary:

    Lottable01-Lottable10 - Applicable lot requirements for the order. If the

    ExternalLot field is populatedwhich can only happen through an APIthese

    fields cannot be modified.

    Tariff - Pricing model assigned to the product that defines the rates andmethod of billing for storage and associated charges.

    Rotation - The rotation assigned to the product that defines whether the

    Commodity is allocated from FIFO (First in-First out) or LIFO (Last in-First

    Out).

    Shelf Life - Indicates the amount of shelf life time for the Commodity.

    Al low Substitute Commodity - Flag that indicates whether the Commodity

    allows Auto Substitution if the original Commodity is not in stock.

    Ship Group 1-3 - If set to Yes, it prevents products that fail the validation

    parameters set up by the warehouse from being shipped.

    1. Enter any special picking instructions related to the order line in the

    Picking Instructions field.

    2. Enter any special user-defined data in the User Defined 1-5 fields.

    3. Enter special notes pertaining to the order in the Notes field.

    SSA Warehouse Management 4000 Order Processing Guide 9

  • 7/27/2019 ORPRO

    20/80

    Shipment Orders

    4. If necessary, in the Carton Break field for each detail line, enter a code to

    identify items that must be in a separate carton. For example, if a

    Shipment Order with five detail lines has two details with a P1 Carton

    Break Code, these products are put in the same carton. If the other three

    details lines have a different Carton Break Code, such as P2, those

    products are put in a separate carton. If there are no special cartonizationrequirements, leave the field blank.

    5. If using the Carton Break functionality, enter a quantity in the Break

    Quantity field. Multiples of this number is packed into a single carton until

    only leftover quantities remain. For example, if a Shipment Order detail is

    for a quantity of 12 each with a break quantity of 5, either 5 or 10 each can

    be packed into a single carton (depending on available space) and the

    balance of 2 is placed in a separate carton.

    6. To enter additional detail lines, right-click the Detail List, selectAdd, and

    then repeat steps 4 through 6.

    7. Right-click and select Save.

    10 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    21/80

    Shipment Orders

    Viewing Order Status History

    Order Status history allows you to track and view the status history of Shipment Orders

    and Transfer Orders as they move through different stages within the warehouse.1. Access Warehouse Documents Shipment Orders. The Shipment

    Order window displays.

    2. To narrow the search for Shipment Orders or Transfer Orders, enter the

    search criteria into the appropriate fields and selectApply Search . The List

    tab displays.

    Note

    If only one record meets the search criteria, the record displays in Form

    view. Right-click and select View Items, to view the order details.

    (Continue with step 4).

    3. Click the blue book in front of the Shipment Order. The Detail List tab displays.

    4. Right-click in either the header or detail list area and select View Status

    History. The Status History tab displays.

    Order Status History Tab

    5. Close the window to return to the Shipment Order view.

    Note

    For additional information on setting up Order Statuses, refer to the SSA

    Warehouse Management 4000 User Reference Guide, Chapter 3

    Setup, Setting Up an Order Status.

    SSA Warehouse Management 4000 Order Processing Guide 11

  • 7/27/2019 ORPRO

    22/80

    Shipment Orders

    12 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    23/80

    Chapter

    4

    Personalization

    Personalization

    The topics below provide an overview ofPersonalization, and discuss the steps to

    perform Value Added Services (VAS) on Shipment Orders.

    Personalization is the process of customizing orders based on customer need. The

    term personalization consists of Value Added Services (VAS), as well as the ability to

    turn Shipment Order demand into work orders. The following are some examples of

    Value Added Services that can be requested by a customer. Each of the serviceslisted below have an instruction indicating the actual text that should be put on the

    Commodity.

    Engraving

    Monogram

    Laser

    Gift wrap

    Personalization allows the warehouses to download up to three VAS processes, along

    with support for an 80-character field for each of the three VAS processes. An

    unlimited number of VAS processes can be manually input and printed on pick tickets.

    The VAS processes and Notes fields are printed from the Shipment Order onto the

    pick ticket to ensure that the pickers know where to direct the products once they are

    picked. The VAS information displays on the pick tickets or on the workstation window,

    but not on the RF window. If a warehouse is supporting VAS processing, pick tickets

    are used. Currently, that is the only way SSA Warehouse Management 4000

    supports display of this data. The picking process can be done in any manner the

    warehouse chooses, but the VAS process support is on the pick list.

    The 80-characterNotes field is used to define the details of the service to be

    performed. For example, if a gift card was to be included with the Commodity, the VAS

    would be GIFTCARD, and the 80-character field would contain your message.

    There is also a VAS User-defined field that prints following the Notes, which provides

    specific information required by the VAS workers. For example, if an engraving VASneeded to display which typeface should be used, it can be placed in the VAS User-

    defined field. The VAS User-defined field name can be changed in thel anguage. i ni file to any name the operations need. If this field is used for multiple

    data elements, the name should remain generic, such as VAS TYPE.

    SSA Warehouse Management 4000 Order Processing Guide 13

  • 7/27/2019 ORPRO

    24/80

    Personalization

    To use Personalization, VAS processes must first be defined on the Billing Services

    window (accessed through Billing Setup Billing Services), as shown in thefollowing example.

    Billing Service

    These billing services must be in place because they are utilized during the import

    process. They display as a drop-down option (VAS Description) when manually adding

    services to a Shipment Order. Currently, SSA Warehouse Management 4000 does

    not automatically bill for these services.

    14 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    25/80

    Personalization

    Using Personalization

    First, you must either import orders with VAS processes attached, or manually create

    the Shipment Orders and add the VAS services. Electronic Commerce can be used tohelp define the file layout and then import orders into SSA Warehouse Management

    4000. Refer to the SSA Warehouse Management 4000 Integration Guide for

    additional information. The steps below describe how to manually add VAS services.

    1. Follow Steps 1-9 in Creating Shipment Orders.

    2. Right-click and select Show VAS Detail from the drop-down menu.

    3. Right-click and selectAdd. The VAS Detail tab displays.

    Shipment Order: (New) - VAS Detail

    4. Select the VAS description from the drop-down list in the VAS Description

    field, and add the VAS text information to be performed on the Commodity in

    the VASNotes field.

    5. To add information for the VAS, such as which font type to use, colors, and so

    on, scroll to the right and enter the information in the VAS User-defined Field.

    SSA Warehouse Management 4000 Order Processing Guide 15

  • 7/27/2019 ORPRO

    26/80

    Personalization

    6. Right-click and select Save.

    Notes

    The services added to the Billing Services now displays as thedrop-down list. These services only need to be added if you want

    them to be performed. This functionality does not alter the way in

    which the standard Shipment Order or the standard allocation

    processes work.

    Once the order is allocated, the pick list displays the data to ensure

    the services are performed on the Commodity. It is then up to the

    order picker to deliver the order to wherever the order specifies.

    The actual picking of Commodities can be done by any method

    supported by the SSA Warehouse Management 4000 system.

    To generate a pick list, right-click in the Shipment Order header

    and choose Generate Pick List. A sample pick list displays below:

    16 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    27/80

    Chapter

    5

    All ocation

    Allocation

    The topics in this section describe the allocation process for Shipment Orders, and the

    steps to allocate and un-allocate inventory for orders. The following topics are covered:

    Allocating Orders

    Allocating Multiple Orders

    Allocation Substitution

    Un-allocating Shipment Orders

    Un-allocating Pick Detail Lines

    Un-allocating Order Detail Lines

    After orders are created, the warehouse must be searched for available product. When

    found, the product is reserved for that order. This reservation process is known as

    allocation. Allocation consists of two components: pre-allocation (soft) and allocation

    (hard).

    Pre-allocationSoft hold on inventory, based on lot information. If a user only pre-allocates, the pre-

    allocated inventory can still be moved. Pre-allocation is used to check for sufficient

    stock to fill an order; however, the product does not need to be in the primary pick

    location.

    AllocationHard hold on inventory. A hard hold means that allocated product has been reserved

    for one order only and cannot be picked for a different order. Inventory is reserved bylocation, lot, and if necessary, an ID.

    Orders can be allocated one at a time (from the Shipment Order window) or in groups

    using the Order Processing or Wave modules.

    SSA Warehouse Management 4000 Order Processing Guide 17

  • 7/27/2019 ORPRO

    28/80

    All ocation

    Pre-allocation and allocation work together to create candidates and reserve inventory

    based on certain criteria, like task dispatch, pre-allocation, and allocation are

    somewhat user configurable. The steps used for each are based on the unit of

    measure.

    Notes

    Inventory that has been put on hold cannot be allocated.

    It is possible to over-allocate by activating a system setting (System

    Administration Configure System Settings.) If theAl l owOver Al l ocat i ons flag is enabled, you can allocate more of

    the product than is available in the pick location when using the

    standard (STD) allocation strategy. Replenishment tasks are created

    to move the inventory to the correct locations for picking. However,

    there must still be sufficient product in the warehouse.

    SSA Warehouse Management 4000 allocates orders based on location and lottable

    combinations for an order. The system looks at each of the ten lottable fields stored on

    the Shipment Order, and attempts to find candidate lots with those attributes.

    If one candidate lot is found, then that lot is selected for allocation.

    If multiple candidate lots are found, the system looks at the Rotate By and

    Default Rotation fields on the SKU table, and selects the lot that meets those

    requirements.

    If the system finds one candidate lot that meets the Rotate By and Default

    Rotation requirements, the lot is selected for allocation.

    If the system finds multiple candidate lots that meet the Rotate By and

    Default Rotation criteria, the lot is allocated based on FIFO.

    Refer to the SSA Warehouse Management 4000User Reference GuideChapter 3

    SSA Warehouse Management 4000 Setup for additional information on setting up

    lottables.

    18 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    29/80

    Allocation

    Allocating Orders

    SSA Warehouse Management 4000 provides three ways to allocate products to fill

    orders. Individual orders can be allocated from the Shipment Order window by right-

    clicking and selectingAl locate after entering the Shipment Order.

    Multiple orders can be allocated using an Order Selection Model. This

    process enables the batch allocation function, which is discussed later in this

    section.

    Finally, orders can be allocated from the wave window. Refer to Wave

    Planning for additional information on creating and allocating waves.

    The allocation process is strongly affected by the application configuration upon

    installation. In general, SSA Warehouse Management 4000 goes through the

    following steps for allocation:

    Pre-allocationPre-allocation uses an Order Selection Model to determine the lots from which to

    allocate the order, based on the lottable criteria you enter on the Shipment Order

    window. Pre-allocation also determines how many pallets, cases, innerpacks, and so

    on, are needed.

    AllocationAllocation takes the results of pre-allocation and assigns the locations from which to

    pick the order.

    CartonizationCartonization uses the results of allocation to determine how to package incomplete

    pallets, cases, innerpacks, and so on. After an order is allocated, SSA Warehouse

    Management 4000 cartonizes the order by assigning case IDs to each line item that

    fits in a single carton, based on the carton group assigned to that Commodity.

    SSA Warehouse Management 4000 Order Processing Guide 19

  • 7/27/2019 ORPRO

    30/80

    All ocation

    Allocating a Single Order

    1. Access Warehouse Documents Shipment Order. The Shipment Orderwindow displays.

    2. To narrow the search, fill in the appropriate fields and then right-click and

    selectApply Search. The List tab displays.

    Shipment Order - List Tab

    3. Click on the blue book for the Shipment Order. The Detail List tab displays.

    4. Right-click and select Form View. The Form tab displays.

    5. Right-click on the order in the header and selectAl locate. Click Yes to

    confirm.

    6. After allocation has completed, right-click and select Show Pre-allocated

    Picks.

    7. Right-click and select Show Picks. Review the allocation and pre-allocation

    strategies used to search the warehouse for products.

    20 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    31/80

    Allocation

    Order Selection Model

    The Order Selection Model allows users to define specific criteria when pre-allocating

    and allocating products against orders. These criteria include which orders areaffected, how the inventory is updated, and whether orders are cartonized after

    allocation. You can create several different Order Selection Models and apply them as

    needed.

    Selection parameters refer to a set of user-defined criteria used to group orders within

    a wave. SSA Warehouse Management 4000 provides the Order Selection

    Parameters window to allow you to keep templates of the most frequently used

    records.

    To provide maximum flexibility and usability, SSA Warehouse Management 4000

    allows you to set up over 20 From and To order selection parameters. This ensures

    that the exact set of required orders is retrieved for a wave. Without this functionality,

    you would need to remember and enter each of these settings every time a wave is

    created. Using the Order Selection parameter window, you provide a name, set theparameters once, and save the record. SSA Warehouse Management 4000 has no

    limit to the number of records that can be stored.

    Below are some common examples why setting order selection parameters can be

    helpful:

    If the warehouse manages both small online orders and large retailer orders,

    and the online orders must be processed first to ensure overnight delivery,

    multiple order selection parameter sets can be created, such as ONLINE,

    RETAIL, and so on.

    A third party warehouse, which processes orders for multiple Storers at

    different times during the day, can create sets for each Storer, such as

    STORER1, STORER2, and so on. If the warehouse runs the same routes daily, and releases waves for each of

    the routes separately, sets can be created for each route, such as ROUTE1,

    ROUTE2, ROUTE3, and so on.

    SSA Warehouse Management 4000 Order Processing Guide 21

  • 7/27/2019 ORPRO

    32/80

    All ocation

    Creating an Order Selection Model1. Access Order Processing Tasks Order Selection

    Parameters/Allocation . The Order Selection window displays.

    2. Right-click and selectAdd New Record . The List tab displays.

    Order Selection - List Tab

    3. Click the Ranges tab. The Ranges tab displays.

    Order Selection Window - Ranges Tab

    4. Enter the name of the new model in the Parameter Code field.

    22 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    33/80

    Allocation

    5. If the new record is the facilitys default Order Selection Model, select the Is

    Default? option.

    Note

    There can only be one parameter code with Is Default? selected. The

    system default parameter code (STD) has the check box selected; if

    another parameter code is to be used as the default, the Is Default?

    option in the STD parameter must be deselected.

    6. Define the range of orders affected by the model. Populate the appropriate

    fields, placing the lower end of each range in the left column and upper end of

    each range in the column on the right. Refer to Order Selection Model Field

    Definitions for additional information on these fields.

    Note

    If a field is left blank, it defaults to all orders affected by that field. For

    example, if the Delivery Date Range field is blank, orders with every

    delivery date are included.

    7. Click the Pick Options tab. The Pick Options tab displays.

    Order Selection - Pick Options Tab

    8. Select the appropriate option from the Order Picking Procedure list. IfBatch

    Picking is selected, populate the additional fields on the window. Refer to the

    SSA Warehouse Management 4000Batch Picking User Guide for additional

    information.

    SSA Warehouse Management 4000 Order Processing Guide 23

  • 7/27/2019 ORPRO

    34/80

    All ocation

    9. Click the Picks/Cartonization tab. The Picks/Cartonization tab displays.

    Order Selection - Picks/Cartonization Tab

    10. Fill in the appropriate fields to specify the models carton and carrier defaults.

    11. Click the Pre-allocationOptions tab. The Pre-allocation Options tab displays.

    Order Selection - Pre-allocation Options Tab

    12. Choose an option from each of the lists on the tab to specify how orders are to

    be allocated under this model.

    13. Click the Save icon.

    Refer to Order Selection Model Field Definitions for additional information.

    24 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    35/80

    Allocation

    Allocating Multiple Orders

    Once the Order Selection model is created, you can allocate all of the orders affected

    by that model in a single operation.1. Access Order Processing Tasks Order Selection

    Parameters/Allocation . The Order Selection window displays.

    2. Right-click and selectApply Search . The Ranges tab displays.

    3. Select the List Tab.

    4. Right-click the row containing the Order Selection Model and selectAl locate.

    A message displays asking whether to allocate the inventory.

    5. Click Yes to confirm.

    SSA Warehouse Management 4000 Order Processing Guide 25

  • 7/27/2019 ORPRO

    36/80

    All ocation

    Allocation Substitution

    Once an order has completed the initial allocation routine, SSA Warehouse

    Management 4000 verifies whether a stock out condition exists on an order. A stock-out condition is defined as any point during the allocation routine when inventory is no

    longer available. If a stock-out condition exists, the system automatically re-allocates

    the order using the substitute items.

    The list of acceptable substitutes must include a quantity. For example, a warehouse

    operation can use two six-packs of soda as a substitute for one twelve-pack.

    Conversely, a warehouse operation can use one twelve-pack as a substitute for two

    six-packs.

    To use the allocation substitution feature, items must be defined for substitution on the

    Support Setup Substitute Commodity window. When a substitute has beendefined, SSA Warehouse Management 4000 allocates the substitute item if a stock-

    out condition occurs for the original Commodity. Refer to the SSA Warehouse

    Management 4000 User Reference Guide,Chapter 3 Setup, Setting Up aCommodity for additional information on setting up Substitute Commodities.

    Allocating Substitute ItemsTheAl low Substi tute field on the Shipment Order Detail window is used to determine

    whether a substitute is allowed for the Commodity when a stock-out condition occurs.

    Shipment Order - Detail List Tab

    If a Substitute Commodity has been defined, theAl low Substi tute check box is

    automatically checked. This box can be unchecked, if you do not want to allow the

    substitution.

    If the field is checked and a stock-out condition exists for the order; the

    substitutes are applied against the order line, following the sequence defined

    for the substitute until the balance of all allocations are complete, or all

    substitutes have been used. If this field is not checked and a stock-out condition occurs, the substitutes are

    not applied against the order line, even if substitutes have been defined for

    the original Commodity.

    When the substitute has been applied to the Shipment Order, a new detail line for

    each substitute item is added to the Shipment Order directly under the original

    Commodity. Each substitute has the Is Substitute check box selected.

    26 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    37/80

    Allocation

    Un-allocating Orders

    During picking operations, certain conditions can arise, such as cancellations that

    make it necessary to reverse the effects of allocation for an entire shipment order. Theuse ofun-allocation at the order level indicates that no portion of the order is to be

    shipped.

    Un-allocation removes the systems reservation of stock for a customers order. It also

    removes any associated task manager pick tasks. If you need to un-allocate an entire

    Shipment Order, Un-allocate Orders should be used.

    An order can be un-allocated (clearing the quantity allocated and quantity picked

    columns) until it is shipped. Shipping product is the point of no return and orders

    cannot be un-allocated at this point.

    Below are some common examples why Un-allocate Orders would be required:

    Accounts receivable has informed the warehouse that an order, which has

    already been released to the floor, must be cancelled due to the customersnon-payment of bills.

    A customer has called and cancelled their order, which has been allocated,

    and you must remove the entire order from picking.

    Certain orders cannot be picked in time for the overnight service. The

    warehouse needs to un-allocate the orders today, and re-allocate them

    tomorrow.

    SSA Warehouse Management 4000 Order Processing Guide 27

  • 7/27/2019 ORPRO

    38/80

    All ocation

    Un-allocating a Shipment Order1. Access Order Processing Tasks Un-allocate Shipment Orders. The

    Un-allocate Shipment Order window displays.

    Un-allocate Shipment Order

    2. To narrow the search before retrieving orders, enter information into the

    appropriate fields.

    3. Right-click and select Retrieve Candidate Orders . The List tab displays with

    a list of all Shipment Orders that match the search criteria.

    Note

    Only orders marked with the un-allocate bitmap can be un-allocated. To

    view a key to the status bitmap, right-click the window, select Options,

    and then Show Legend.

    Un-allocate Shipment Order - List Tab (Show Legend option selected)

    4. To un-allocate individual line items from an order, right-click the window, select

    Mark/Un-allocate Items for Order, and then click the order to select it. TheDetail List for the selected order displays and all menu controls toggle to the

    detail level. To return control to the order level, right-click and select Return to

    Marking/Un-allocate Orders.

    5. To keep an eligible allocated order or detail line from being unallocated, click

    on the status bitmap to mark it. A red not () symbol displays over it, indicating

    that it is not un-allocated.

    28 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    39/80

    Allocation

    6. After all of the orders or lines have been marked that are not un-allocated,

    right-click the window, select Un-allocateOrders, and then click Yes to

    confirm.

    Un-allocate Pick Detail LinesDuring picking operations, certain conditions might arise such as recalls or

    cancellations that make it necessary to reverse the effects of allocation. The use of un-

    allocation at the pick detail line level indicates that only a portion of the order is to be

    shipped.

    Un-allocation removes the systems reservation of stock for a customers order. It also

    removes any associated task manager pick tasks. If you need to un-allocate a pick

    detail line, but not un-allocate the entire shipment order, un-allocate pick detail lines

    should be used.

    An item can be un-allocated (clearing the quantity allocated and quantity picked

    columns) until the associated order is shipped. Shipping product is the point of noreturn and items cannot be un-allocated at this point.

    Below are some common examples why Un-allocate Pick Detail Lines would be

    required:

    A recall notification has been received and the shipment orders have already

    been released to the floor. There is a pick task for the recalled product and

    there is no other stock on hand.

    A customer has called and cancelled an item on their order, which has been

    allocated, and you must remove only that item from their order.

    A buyer has called and informed the warehouse to immediately stop shipment

    of an item the warehouse no longer carries. Orders have already been

    allocated and released, but the pickers have not started picking.

    To un-allocate pick detail lines:

    1. Navigate to Order Processing Tasks Unallocate Pick Detail Lines.The Un-allocate Pick Detail Line window displays.

    2. To narrow the search before retrieving pick detail lines, enter information into

    the appropriate fields.

    SSA Warehouse Management 4000 Order Processing Guide 29

  • 7/27/2019 ORPRO

    40/80

    All ocation

    3. Right-click the window and select Retrieve Candidate Pick L ine Items. The

    List tab displays a list of all pick detail lines that match the search criteria.

    Each line shows an icon just to the left of the pick detail number indicating the

    lines allocation status.

    Note

    Only lines marked with the Un-allocate bitmap can be un-allocated. To

    view a key to the status bitmap, right-click the window, select Options,

    and then Show Legend.

    Un-allocate Pick Detail Lines - List Tab

    4. To keep an eligible allocated pick detail line from being un-allocated, click the

    status bitmap to mark it. A red not () symbol displays over it, indicating that it

    is not to be un-allocated.

    5. After all of the lines have been marked that are not to be un-allocated, right-

    click the window, choose Un-allocate Pick Line Items, and then click Yes to

    confirm.

    Un-allocating Order Detail LinesUn-allocate Order Detail Lines is very similar to Un-allocate Pick Detail Lines because

    it allows you to partially ship an order. The primary difference is that the entire order

    line is un-allocated, whereas with Un-allocate Pick Detail Lines, the pick detail line is

    un-allocated.

    For example, if an order is placed for ten items; depending upon how the Commodity

    is defined, SSA Warehouse Management 4000 can create one order line for a

    quantity of ten, or ten pick detail lines with a quantity of one each. Un-allocate Order

    Detail Lines allows you to un-allocate at the order line level. This feature can also be

    used to un-allocate order detail lines across all orders, or you can specify an order or

    detail line to be un-allocated.

    Order detail lines can be un-allocated (clearing the quantity allocated and quantity

    picked columns) until the associated order is shipped. Shipping product is the point of

    no return, and order detail lines cannot be un-allocated at this point.

    30 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    41/80

    Allocation

    1. Access Order Processing Tasks Un-allocate Order Detail Lines. TheUn-allocate Order Detail Line window displays.

    2. To narrow the search before retrieving order detail lines, enter information into

    the appropriate fields.

    3. Right-click and select Retrieve Candidate Order Line Items . The List tabdisplays a list of all order detail lines that match the search criteria. Each line

    shows an icon to the left of the order detail number indicating the lines

    allocation status.

    Note

    Only lines marked with the Un-allocate bitmap can be un-allocated. To

    view a key to the status bitmap, right-click the window, select Options,

    and then Show Legend.

    Un-allocate Order Detail Lines - List Tab

    4. To specify which detail lines to un-allocate, right-click and select one of the

    following options:

    Un-allocate All Orders - This option un-allocates all order lines for all

    Shipment Orders.

    Un-allocate All Lines for Order # XXXX - This option un-allocates all

    order lines for a selected Shipment Order.

    Un-allocate Line XXXX for Order XXXX - This option un-allocates a

    selected Shipment Order Detail Line.5. Click Yes to confirm the action.

    SSA Warehouse Management 4000 Order Processing Guide 31

  • 7/27/2019 ORPRO

    42/80

    All ocation

    32 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    43/80

    Chapter

    6

    Warehouse Planner Allocation

    Warehouse Planner

    Allocation

    The topics in this section describe the allocation process for Shipment Orders, and the

    steps to allocate inventory for orders using the Warehouse Planner module. The

    following topics are covered:

    Warehouse Planner Batch Creation

    Allocating Orders Using Warehouse Planner

    Warehouse Planneris a specialized module, which runs independently from SSA

    Warehouse Management 4000. With this integration, between SSA Warehouse

    Management 4000 and Warehouse Planner, customers can allocate product in

    Warehouse Planner by passing pre-allocated orders, item master, and inventory

    information.

    Warehouse Plannercan assign specific resources to complete picks based on the

    zones they are working within the facility. The SSA Warehouse Management 4000

    Task Manager is used to direct a selector to the next available task, based on the

    sequence provided by Warehouse Planner. This allows the operation to takeadvantage of the prioritization and planning logic in Warehouse Planner and the

    flexibility of SSA Warehouse Management 4000 to process and pick orders.

    SSA Warehouse Management 4000 Order Processing Guide 33

  • 7/27/2019 ORPRO

    44/80

    Warehouse Planner Allocation

    Warehouse Planner Batch Creation

    1. Access Task Manager PlanningWarehouse Planner. The WarehousePlanner window displays.

    2. Right-click the Search window on the left, and then selectAdd New Record .

    The Form tab displays.

    3. Only a Description (optional) can be entered. The Batch # and Status is

    populated by the system. Right-click and select Save.

    4. Right-click and select Set Up WP Order Criteria. The Order Selection Search

    tab displays.

    5. Right-click on the right side of window, and selectAdd New Record . The

    Order Selection Ranges tab displays.

    WP Batch WP Batch Parameters Tab

    1. Type the name of the Order Selection in the ParameterCode field.

    2. If necessary, populate the following field to specify special order selection:

    No. of Orders to be Retrieved - Indicates the maximum number of orders to

    be assigned to the wave.

    34 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    45/80

    Warehouse Planner Allocation

    3. Populate the From and To fields to define the parameters for the Warehouse

    Planner. Refer to Warehouse Planner Field Definitions for more information on

    these fields.

    Note

    Be careful when setting up parameters. If any through fields are left at the

    default setting, the system pulls up all data for that selection parameter

    field. For example, ifStorercontains the ZZZZZ default, it pulls up orders

    for multiple Storers.

    4. Right-click in the record and select Create WP Batch. Click Yes to Save. A

    new Planner Order Batch tab is created with all the eligible orders that match

    the order selection criteria.

    5. Using the right-clickAdd and Delete action, the list of eligible orders can be

    modified. To delete an order, highlight the order and right-click Delete. To add

    an order, right-click onAdd. The right-clickAdd causes a popup window to

    display that contains orders that are eligible to be processed by Warehouse

    Planner. You can then select one or more orders to add to the batch.

    6. The orders are now ready to be processed by Warehouse Planner. Right-click

    the Planner Order Batch tab, and then select Release to Warehouse

    Planner.

    SSA Warehouse Management 4000 Order Processing Guide 35

  • 7/27/2019 ORPRO

    46/80

    Warehouse Planner Allocation

    Allocating Orders Using Warehouse Planner

    1. The allocation of the orders occurs in Warehouse Planner. Once Warehouse

    Planner has completed the allocation process, the allocation information issent back to SSA Warehouse Management 4000.

    2. Based on the information sent back from Warehouse Planner, new waves are

    generated in SSA Warehouse Management 4000 that include the orders that

    were sent to Warehouse Planner. Many waves can be created from a single

    release to Warehouse Planner. Warehouse Planner determines the number of

    waves to be created.

    3. The information passed to SSA Warehouse Management 4000 from

    Warehouse Planner is used to create picks. SSA Warehouse Management

    4000 then cartonizes the order to ensure the most efficient use of multiple

    sized shipment containers. The picks have a new sequence number

    assigned by a warehouse plannerthat determines how picks are dispatched

    to the pickers.

    Wave Allocated Pick Details Tab

    4. Since only SKUs that use the standard strategy are sent to Warehouse

    Planner, detail lines for other allocation strategies must be allocated at this

    time.

    36 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    47/80

    Warehouse Planner Allocation

    5. The wave can now be released to generate the pick tasks. Any picks that were

    not allocated by Warehouse Planner have a pick sequence of99999.

    Wave Task Details Tab

    SSA Warehouse Management 4000 Order Processing Guide 37

  • 7/27/2019 ORPRO

    48/80

    Warehouse Planner Allocation

    38 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    49/80

    Chapter

    7Wave PlanningThe topics below describe wave processing and the steps to create, allocate, and view

    waves. The following topics are covered:

    Creating and Allocating a Wave

    Manpower Planning

    Wave Order Consolidation

    Consolidating Orders

    Mass Updating Waves

    Viewing Wave Statuses

    Viewing Order Processing Statuses

    Wave Reports

    A wave is simply a group of orders. Orders with the same criteria can be batched into

    a wave to simplify the picking process.

    Waves are manually released and allocated based on the criteria you select. The wave

    window allows the retrieval of a limited number of orders per wave. In addition, thewave window restricts orders to a single wave unless you specifically request

    duplication. Wave processing includes the following functionality:

    SSA Warehouse Management 4000 Order Processing Guide 39

  • 7/27/2019 ORPRO

    50/80

    Pre-allocationPre-allocation is the process used to verify and reserve quantities of products.

    BatchingBatching is the process that allows picking Commodities in bulk, followed by sortation

    of final customer orders.

    AllocationAllocation is the process where SSA Warehouse Management 4000 determines

    where and how Shipment Orders should be picked. SSA Warehouse Management

    4000 then cartonizes the order to ensure the most efficient use of multiple sized

    shipment containers.

    ReleaseRelease is the process in which work tasks associated to a wave of Shipment Orders

    is released to the warehouse floor.

    Creating Work OrdersCreating Work Orders is the process of automatically creating work orders from the

    excess demand for Commodities assembled or kitted by the warehouse.

    Wave processing saves time. To perform any or all of the functions listed on individual

    Shipment Orders would be too time consuming. Wave processing allows you to group

    Shipment Orders using different criteria, including: Delivery Date, Order Type, Order

    Number Ranges, Carrier, Storer, and so on.

    Below are some common examples why warehouses use the wave allocation process:

    A warehouse ships both next day air and regular ground packages. The order

    handling type is used to segregate, group, and manage the orders separately.

    Carriers arrive at different times throughout the day. Using the load IDs, you

    can release all orders associated to a delivery at the same time.

    To properly support operations, a warehouse must release a certain number oforders at a time. The maximum number of orders in a wave field is used to

    accomplish this.

    If front dock space is critically small, building waves by stop number from

    highest to lowest releases work to the floor the same way trailers are loaded.

    40 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    51/80

    Creating and Allocating a Wave

    1. Access Task Manager PlanningWave. The Wave window displays.2. Right-click the Search window on the left, and then selectAdd New Record .

    The Form tab displays.

    3. Right-click. And then select Set Up Wave Order Criteria. The Order Selection

    Search tab displays.

    4. Right-click the right side of window, and then selectAdd New Record. The

    Order Selection Ranges tab displays.

    Wave - Order Selection Ranges Tab

    5. Type the name of the wave in the ParameterCode field.

    6. If necessary, populate the following fields to indicate special order selection: Include Orders From Existing Wave - If this box is checked, the Wave

    planner can place the same order on more than 1 wave.

    No. of Orders to be Retrieved - Indicates the maximum number of

    orders to be assigned to the wave.

    SSA Warehouse Management 4000 Order Processing Guide 41

  • 7/27/2019 ORPRO

    52/80

    Status Group - The order Status Group that should be considered for

    inclusion on the wave.

    Order Handling Type - Order Handling method assigned to orders that

    should be considered for inclusion on the wave.

    RF ID Orders -A drop-down menu that determines if only RFID ordersshould be included on the wave. The three options are: Include RFID

    order, Exclude RFID orders, and Include Both.

    7. Populate the From and To fields to define the parameters for the wave. Refer

    to Wave Field Definitions for more information on these fields.

    Note

    Be careful when setting up parameters. If any through fields are left at the

    default setting, the system pulls up all data for that selection parameter

    field. For example, if Storer is left at the ZZZZZ default, it pulls up orders

    for multiple Storers.

    8. Right-click in the record and select Build Wave From Order Selection

    Criteria. Click Yes to Save.

    9. Right-click the detail (Under Wave Orders, lower left), and select Pre-allocate

    Orderto see what is available. Click Yes. To ensure the products pre-

    allocated,access the Not Fully Pre-allocated Order Details tab.

    10. If it is necessary to consolidate orders, right-click and select Consolidate.

    Note

    Refer to Consolidating Waves for additional information.

    11. Right-click and selectAl locate Orders . Click Yes. Multiple detail tabs display.

    12. Right-click and select Release Wave. Click Yes. This releases the tasks to

    Task Manager and saves the wave.

    Note

    To delete pick details, click theAllocated Pick Details tab, click the

    record, then right-click and select Delete Pick Details by Order #.

    42 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    53/80

    Manpower Planning from the Wave

    The topics in this section describe the Manpower planning functionality in a wave. The

    following features are available: Display summary of wave information. The Each, Pallet, Cube, Net Weight,

    and Gross Weight totals are displayed for each order, as well as a summary ofall orders on the wave.

    Allow the user to enter the Each, Case and Pallet units picked per hour andthe number of workers. Based on this information the system calculates anddisplays the number of man-hours spent on the wave.

    Allow the user to enter the Each, Case and Pallet units picked per hour andthe number of hours available for the wave. Based on this information, thesystem calculates and displays the number of workers needed to completework on the wave.

    SSA Warehouse Management 4000 Order Processing Guide 43

  • 7/27/2019 ORPRO

    54/80

    Defining Default Units per Hour for ManpowerPlanningYou can enter default values on the Client Options screen to avoid repeatedly entering

    the same rate on the Manpower/Time Planning screen for each Wave.

    To specify default units per hour:

    1. Navigate to Tools Client Options .2. On the Default tab in the Wave Planning section, enter the following Units per

    hour.

    Eaches number of Eaches a worker is able to process in an hour.

    Cases - number of Cases a worker is able to process in an hour.

    Pallets - number of pallets a worker is able to process in an hour.

    Tools Client Options Defaults for Units per Hour

    44 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    55/80

    Viewing Manpower/Time Planning on a WaveA Wave feature enhancement displays summary information about the Wave. You can

    enter the number of each, case, and pallet units picked per hour, as well as thenumber of available man-hours. The system calculates and displays the man-hour

    total required to complete the wave.

    NOTE: A wave must be created and allocated before data is available for viewing on

    the Manpower and Time Planning screen.

    1. Navigate to Task Manager PlanningWave.2. Enter the Wave Number. Right-click and select Apply Search to retrieve the

    Wave.

    3. Right-click and select Wave Information. From the Wave Information menu,select Manpower/Time Planning.

    New menu option for Manpower/Time Planning

    SSA Warehouse Management 4000 Order Processing Guide 45

  • 7/27/2019 ORPRO

    56/80

    4. When you select Manpower/Time Planning, the following screen displays. Thisscreen displays the Wave Summary as well as the individual summaries of

    orders on the wave.

    Manpower/Time Planning Screen Wave and Order Detail Summary

    The Rate Information is the average number of eaches, cases and pallets that can be

    picked in one hour in the warehouse. The Rate Information is required in the

    calculations for Workers and Hours. The Rate Information is defaulted from the Tools

    Client Options screen, but this information can be edited on the Wave screen.

    To Calculate Number of Workers to complete picks for a wave:

    1. Enter the data for at least one Each, Case or Pallet Hours field.

    2. Right-click and select Calculate Results.

    NOTE: The calculations for Number of Workers to complete the picks on aWave is Planning Units / (Planning Hours*Rate of Picking).

    46 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    57/80

    Manpower/Time Planning (Number of Workers)

    To Calculate Number of Hours necessary to complete the picks for a wave:

    1. Enter the data for at least one Eaches, Cases or Pallets Workers field.

    2. Right-click and select Calculate Results.

    NOTE: The calculation for the Number of Hours to complete the picks for theWave is Planning Units / (Rate of Picking* Planning Workers).

    Manpower/Time Planning (Number of Hours)

    To clear the results:

    Right-click and select Clear All. This clears all data in the Hours and Workers fields.

    SSA Warehouse Management 4000 Order Processing Guide 47

  • 7/27/2019 ORPRO

    58/80

    48 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    59/80

    Wave Order Consolidation

    Wave order consolidation allows you to consolidate regular orders for commodities

    within a wave, manually assign a speed-pick location to the commodity, and createreplenishments from reserve or pick locations to fill it with just enough to satisfy the

    wave demand. The choice of which inventory is moved is based on the commoditys

    rotation rules and the most efficient UOMs for retrieval. The system then over allocates

    all units of measure from the speed-pick location, with the exception of full-pallet picks.

    Full-pallet picks are made directly from their reserve locations to the stage locations,

    bypassing any other pick process.

    The SSA Warehouse Management 4000 allows consolidation for any allocation

    strategy except soft allocation (dynamic). Consolidation can only be used for regular

    orders on a wave: batched orders are not eligible for conso lidation. This section

    defines the steps that occur for the allocation and release processes during wave

    processing.

    When Consolidate Orders is selected, before allocation, the system determines ifeach commodity is set to allow consolidation. If consolidation is allowed, the system

    determines the total wave demand for eligible commodities and compares it to the

    minimum quantity allowed. If disallowed, the commodity is not considered for

    consolidation.

    The consolidation rules are as follows:

    If the total wave demand is less than the Minimum Wave Quantity, the system

    does not consolidate the commodity.

    If the total wave demand is greater than or equal to the Minimum Wave

    Quantity, the system consolidates the commodity.

    Once a wave has been allocated, you cannot select Consolidate Orders again

    for that wave.

    Consolidation PrerequisitesTo use the Consolidate Orders feature, the following prerequisites are required:

    Eligible commodities must have theAl low Commodity Consol idation check

    box activated (checked) on the Commodity General Tab within the Commodity

    window (accessed through Support Setup Commodity). For additionalinformation, refer to the SSA Warehouse Management 4000 User Reference

    Guide, Chapter 3 Setup, Setting Up a Commodity.

    Speed locations must be set up on the Location window. For additionalinformation, refer to the SSA Warehouse Management 4000User Reference

    Guide, Chapter 3 Setup, Setting Up a Location.

    SSA Warehouse Management 4000 Order Processing Guide 49

  • 7/27/2019 ORPRO

    60/80

    Consolidating Orders by Wave

    1. Create a Wave.

    2. Right-click and select Consolidate Orders. The system determines whichcommodities are consolidated and displays the results for the entry of speed

    line locations on the Eligible Consolidated Commodities List tab.

    Eligible Consolidated Commodities Tab

    Note

    The following scenarios disqualify commodities from consolidation:

    Soft allocation strategy is used for the commodity.

    TheAllow Consolidation option is deselected on the

    Commodity Control tab.

    The total wave demand is less than the minimum wave quantity.

    The Incl option that was originally checked by the system (the

    default) is deselected.

    The commodity is for a batched order.

    50 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    61/80

    3. Select the Speed Location from the drop-down list in the Consol. Loc field, or

    clears the Incl check box to indicate that a commodity should not be included.

    Notes

    The Eligible Consolidated Commodities List displays even if there are

    no commodities to consolidate. Click Exit to abort the wave processing,

    orContinue Processing to continue.

    If there are missing speed line locations, the system returns the

    following error message:

    Consolidation Error Message

    4. In the Max Loc Qty field, enter the maximum quantity for a commodity that

    can be replenished to a speed location at any one time.

    Notes

    If left blank, the system replenishes the entire wave demand to the

    speed location.

    If populated, the system respects the total and only replenishes

    when the next Replenishment UOM fits. The system uses the Pick-

    Case Replenishment UOM if available, and the Pick-Piece UOM if

    no case pick is assigned.

    5. Click Continue. The following message displays.

    SSA Warehouse Management 4000 Order Processing Guide 51

  • 7/27/2019 ORPRO

    62/80

    6. Click OK. The Consolidated Commodities List tab displays, indicating which

    commodities were consolidated.

    Consolidated Commodities List Tab

    7. Right-click and selectAl locate Orders . Click Yes to accept. Multiple detail

    tabs display.

    8. Right-click and select Release Wave. Click Yes.

    Notes

    The allocation process for consolidated commodities over-allocates

    the speed line locations used for regular orders based on the mostefficient UOMs. All picks, regardless of UOM, are over-allocated

    from the speed line location.

    The system then replenishes the speed locations, respecting the

    maximum, with a quantity equal to the demand. The system does

    not replenish quantities greater than the wave demand.

    You cannot Consolidate Orders more than once per wave. If

    Consolidate Orders is selected a second time, an error message is

    generated indicating the wave has already been consolidated.

    52 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    63/80

    Consolidation Release Process

    The release process supports commodity consolidation and bulk picking by the most

    efficient UOM. The system responses differ based on the setting of theAl lowCommodity Consolidation check box.

    Allow Commodity Consolidation Un-checkedWhen theAl low Commodity Consol idation check box is un-checked, the system

    performs the following steps during release. These steps also apply to commodities

    that did not qualify for consolidation even though the box was checked:

    Creates full pallet pick tasks for all full pallet picks, including any from batched

    orders.

    Sorts the remaining bulk-pick details by bulk carton group and then by

    sortation station. The system then totals the demand for each commodity andlocation combination, and creates a pick task for each combination.

    Uses the commodity bulk carton group first, or the default bulk carton group on

    the batch selection criteria screen if no commodity level record is defined.

    The cartonization process sorts by carton group for both regular picks and for

    the bulk cartons.

    Allow Commodity Consolidation CheckedWhen theAl low Commodity Consol idation check box is selected, the system

    performs the following steps during release. These steps only apply to commodities

    that qualify for consolidation:

    Creates full pallet pick tasks for all full pallet picks, including any from batched

    orders.

    Collects and separates all pick details for consolidated commodities by regular

    and batched orders for the wave.

    Totals the wave demand for a commodity for regular order types.

    Creates replenishment tasks to replenish the speed locations assigned to the

    commodity during allocation. These tasks total no more than the wave quantity

    and respect the maximum quantity entered during the wave.

    The system considers any LPN record stored in reserve as a pallet during this

    process. Unlike full pallet picks where the quantity must be equal to a full palletquantity defined on the pack record, these pallets are retrieved in rotational

    order regardless of their quantity.

    SSA Warehouse Management 4000 Order Processing Guide 53

  • 7/27/2019 ORPRO

    64/80

    Mass Updating Waves

    The Mass Update Wave option is used to mass update all orders (or individual orders)

    on a wave, based on Route, Door, Stop, or Carrier. This feature prevents you fromhaving to update orders individually.

    Mass Update Wave allows you to add or change the Route, Stop, Door, or Carrier for

    an order, and then apply those changes to all orders on the wave. There is an option

    available to update only those orders that have blank data in the changed field (Update

    Only Blank), or override existing field data (Update All). Individual orders can also be

    updated.

    1. Access Task Manager PlanningWave. The Wave window displays.2. Right-click and selectApply Search . The List Tab displays with wave

    information.

    3. Click the blue book that corresponds with the wave to be updated. Associated

    order information displays.

    4. Right-click the window and select Wave Information, then Mass Update

    Orders. Associated order information displays for the wave.

    5. Right-click the window and select Modify Mode, unless already in Modify

    Mode. To modify only the selected order record, select Current. To modify all

    orders for the wave, selectAl l.

    Wave - Mass Update Orders Tab

    6. Click the field to be updated (Route, Stop, Door or Carrier) and populate theappropriate information.

    54 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    65/80

    7. Based on the field change, right-click and select the corresponding menu

    option (options are Mass Update Route, Stop, Door and Carrier). The

    following two options are available:

    Update All (Routes, Stops, Doors or Carriers) - This functionality

    enables you to select a specific Shipment Order, and have thecorresponding field for all Shipment Orders on the wave updated with

    the same information. For example, if you change the route to 101 on

    a selected Shipment Order, and select Update All Routes, all orders

    on the wave are updated with the same route number.

    Update Only Blank (Routes, Stops, Doors or Carriers) - This

    functionality allows you to select a specific Shipment Order; and have

    the corresponding field for all Shipment Orders, with a blank field,

    updated with the same information. For example, if you change the

    route to 101 on a selected Shipment Order, and selects Update Only

    Blank Routes, only the Shipment Orders with blank (empty) route

    information are updated. Any other Shipment Orders with a route

    already defined are not updated.8. Right-click and select Save.

    SSA Warehouse Management 4000 Order Processing Guide 55

  • 7/27/2019 ORPRO

    66/80

    Wave Status

    After waves are created, you can view the status of the wave and the associated order

    details. The Wave window is used to track the progress of the wave as it goes throughthe picking and shipping process.

    The list below describes the different statuses for a wave.

    Status TypesNot StartedThe wave has not been allocated and picking has not started.

    Released to Task ManagerThe wave has been allocated and released to the floor for picking.

    CompletedAll wave tasks have been completed.

    Viewing Wave Statuses1. Access Task Manager PlanningWave. The Wave window displays.2. Right-click and selectApply Search . The List tab displays with wave

    information, including the associated status.

    3. To view further details for the wave, right-click the window, select Wave

    Information and then select the menu option.

    Refer to Wave Field Definitions for additional information on all wave fields.

    56 SSA Warehouse Management 4000 Order Processing Guide

  • 7/27/2019 ORPRO

    67/80

    Order Status

    The Order Status window provides the status of each Shipment Order within a wave.

    This window is vital in helping you to determine the progress that has been made onan order. Management decisions for timing and workflows are made from the data

    seen on this window. Operations that use sortation equipment must have clear visibility

    to wave statuses to know when to release the next wave.

    Below are some common examples why the Order Status window is helpful:

    A customers order has been placed in a wave. The customer is requesting

    changes to the order. By checking the status of the order, you can determine if

    those changes can be made.

    The warehouse has scheduled overtime. A status check of the last wave

    determines how far the tasks have progressed, so accurate predictions can be

    made for the schedule.

    The shipping shift is ending and the manager needs to determine that all workhas been completed.

    Status TypesNot StartedThe order has been added to the wave but no processing has been done.

    Created ExternallyOrder is initially added into the system. The customer order and order details are

    created via an interface with an outside application.

    Created InternallyOrder is initially added into SSA Warehouse Management 4000. The customer order

    and order details are created within the application.

    ConvertedOrder has been converted from a Flowthru Order to a Shipment Order.

    Released for PickingThe Detail Line has pick tasks created for it.

    SSA Warehouse Management 4000 Order Processing Guide 57

  • 7/27/2019 ORPRO

    68/80

    In PickingThe Order Detail has some pick details In Process.

    Partially PickedSome of the order detail lines for the order have been picked.

    Part Picked/Part ShippedSome of the order detail lines have been picked and are ready to be shipped.

    Picked CompleteAll detail lines for the order have been picked.

    Picked/Part ShippedDetail line has been picked and partially shipped.

    In PackingThe order line has at least one detail with a Drop ID assigned to it.

    Pack CompleteAll details for the order line have a Drop ID assigned to them.

    StagedAll details for the order line are moved to a Location of Type = Staged.

    ManifestedThis status is triggered when the order detail has been updated by an interface with an

    outside manifesting system.

    In LoadingAt least one RF Loading task has been completed.

    LoadedAll RF Loading tasks have been completed for an order.

    58 S