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OSCAR OPHTHALMOLOGY OscarService Ophthalmology Solution Aug 10. 2013

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Page 1: OSCAR OPHTHALMOLOGY - OscarService On the road… OSCAR Ophthalmology Road (the history of the development for the OSCAR eye package) 1 Beginning – Ophthalmology plugin framework

OSCAR OPHTHALMOLOGY

OscarService Ophthalmology Solution Aug 10. 2013

Page 2: OSCAR OPHTHALMOLOGY - OscarService On the road… OSCAR Ophthalmology Road (the history of the development for the OSCAR eye package) 1 Beginning – Ophthalmology plugin framework

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On the road…

OSCAR Ophthalmology Road (the history of the development for the

OSCAR eye package)

1

Beginning – Ophthalmology

plugin framework

In 2009, led by a group of Toronto

ophthalmologists, and implemented by

OscarService, the very first version of the OSCAR

ophthalmology package was created. It had a

plugin design for plug and play for OSCAR V9. Key

components included in the package including:

Brand new encounter design for

ophthalmology (named eyeform)

this module replaced the encounter for family

practice which focus on diagnosis, history, eye

examination & impression plan.

Document management system (named

Inbox Manager)

2

Inbox Manager handles the incoming documents

filing system for referrals and other patient medical

documents.

Consultation report module

Creates a professional looking consultation report

to easily generate the report for the family doctors.

Big jump – Ophthalmology

rewrite for OSCAR v12

In 2012, the same group of Toronto

ophthalmologists and McMaster University rewrote

the OSCAR eye package, removed the plugin

framework from the old version but kept the same

functionality for the ophthalmologists based on

OSCAR V12 core code. In the same year OSCAR

V12 passed the ISO 13485 certification and Ontario

MD CMS 4.1 conformance test.

Page 3: OSCAR OPHTHALMOLOGY - OscarService On the road… OSCAR Ophthalmology Road (the history of the development for the OSCAR eye package) 1 Beginning – Ophthalmology plugin framework

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1

OscarService did major bug fixes (more than 75

cases) and improvements for the release of the

V12.1 eye package. We also did major upgrade

and data migration for all the ophthalmologist

clients who used the old plugin framework. At the

same time, OscarService programmed and

released these two features to support the new

eye package:

Multi-site features

This module gives doctors who run multiple clinics

better control of filtering patient’s appointment

and billing information from site to site.

Live24 Real Time Backup & Switch

With Live24 upgraded and enabled, OSCAR data

are now real time mirrored, and server can switch

automatically when one production server fails, so

no down time anymore.

Step up – New things on the

road

Now, OscarService has moved forward with

ophthalmology, using the the great ideas from the

ophthalmology users, we started these projects in

the second quarter of 2013.

Eyeform V3 new design

In the OSCAR V12.1 ophthalmology package, the

encounter(or eyeform) only covers 85% of the

fields which the ophthalmologist use, and there are

some features that look backward compared with

the old eye plugin package. Invested by the eye

2

doctors group, the V3 design will cover almost

100% of the field that regular ophthalmologists use

and some other enhancements to make charting

smoother and faster.

Signature pad

OscarService programed a special signature pad

so that it can support the electronic signature in

the consultation, prescription, and eforms module.

I.E: the patient can sign electronically on the

consent form displayed on the monitor.

Zeiss Forum Integration

This is the big step OscarService decided to make

for the eye doctors; The integration benefit from

the new release from Zeiss Forum V3 or V3.1+,

which supports the standard HL7 information

exchange. As of Aug, 2013, OscarService is the

FIRST and ONLY ONE EMR Company in Canada

that utilizes EMR with Zeiss. The idea is to eliminate

the time a technician spends on duplicated data

entry on Zeiss devices. It will also be easy for the

doctors to see the diagnose images directly from

the OSCAR patient’s encounter (or eyeform).

On the road…

Page 4: OSCAR OPHTHALMOLOGY - OscarService On the road… OSCAR Ophthalmology Road (the history of the development for the OSCAR eye package) 1 Beginning – Ophthalmology plugin framework

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OSCAR-Zeiss-Portal

(Release Oct, 2013) “OSCAR-Zeiss-Portal” is the name OscarService used to program and integrate with Zeiss Forum

V3 or V3.1+, it perform those key value added service for OSCAR & Zeiss Forum:

Worklist pushed directly from OSCAR appointment to Zeiss instrument like OCT, VF

Assuming input of one patient’s information into the Forum take 30 seconds, and youdiagnose

100 patients a day, every year “OSCAR-Zeiss-Portal” can save 304 hours of technician’s time (or

38 working days!) every day there will be a 10% efficiency increase.

Image link pushed back to OSCAR (open with Forum viewer)

the doctor no longer need to open EMR and then open Forum viewer again and search for

patient images, in OSCAR there will be a direct link to open Forum viewer and see images.

Eyeform V3

(Release Nov, 2013)

V3 projects started from

June 2013, implemented by

OscarService. All codes

under OSCAR GPL v2

license and will be

committed back to the

main OSCAR trunk once

code tested is reliable.

Signature Pad

(Release Oct 2013) Pad release together with

the OSCAR eform

generator, allow users to

create their own eforms and

draw the signature signing

area wherever on the form.

Also supporting consultation

signature and prescription

signature.

Automation VIA “Zeiss-Portal”

Page 5: OSCAR OPHTHALMOLOGY - OscarService On the road… OSCAR Ophthalmology Road (the history of the development for the OSCAR eye package) 1 Beginning – Ophthalmology plugin framework

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Technical Support

There are 3 ways to reach the technical

support, by toll free phone call at: 1-855-

696-7227 x 100, or by sending your

support request by email to

[email protected], (which goes

to the ticket system and return you a

ticket number) or go online

http://support.oscarservice.com to post a

ticket online. We also offer emergency

extension 1-855-696-7227 x 200 to cover

after work hours for weekdays and

Saturday.

Oscarservice is considering providing

dedicated support resources for the eye

doctors in the future, if necessary.

Billing

For all the billing inquires regardless

technical or non-technical, we provide

an additional phone line with a billing

professional to help make sure you get

paid. To reach our billing expert, please

call 1-855-696-7227 x 107.

Programming

Sometimes you may not realize that your

request is actually a programming

customization request and not bug fix.

OscarService built a professional program

team to fulfill the programming requests,

from collecting the function requirements,

analysis and quote, to perform coding

and QA. Please talk with our

programming team regarding your

request. 1-855-696-7227 x 103

Page 6: OSCAR OPHTHALMOLOGY - OscarService On the road… OSCAR Ophthalmology Road (the history of the development for the OSCAR eye package) 1 Beginning – Ophthalmology plugin framework

OscarService Inc. 240, 1515 Britannia Rd. E. Mississauga, ON L4W4K1 1-855-696-7227 www.oscarservice.com