oscon 2010 - july 21, 2010 open government - san francisco dave geller business analyst - emerging...
TRANSCRIPT
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OSCON 2010 - July 21, 2010
Open Government - San Francisco
Dave Geller
Business Analyst - Emerging Technologies
Department of Technology
City and County of San Francisco
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Agenda
Origins
Open Source
Open Government
Future Innovation
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Origins
311 - CRM Public Launch March 29, 2007
Maturity Reached by May 2008 311 service requests taken for 17 departments Innovation in other areas began to be explored Consultant retirement
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Open Source - Lab
6 servers 64 bit dual-quad processors, 32GB RAM, 250GB 2 Windows, 4 Linux
Parallels Virtuozzo Density and price
LAMP Stack RHEL 5.2 Apache 2.2.3 MySQL 5.0.45 PHP 5.2.6
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MediaWiki
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SugarCRM
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Pligg
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WordPress
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Open Source - Apps
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Lessons Learned
Metrics
Hand-offs
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Open Government
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DataSF
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App Showcase
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Open Source Software Policy
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Open Government - Initiatives
Twitter to 311
Open311
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Lessons Learned
Executive Sponsorship
Metrics
Hand-offs
Contracts
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Future Innovation
SFAppStore Standing Cloud One click installs
SugarCRM – GSA HR Flex use of SugarCRM
CiviCRM – SFPD First install of CiviCRM
EAS (fka MAD) Authoritative City addressing…stay tuned
E-Government Enterprise zone Consulting with departments