Our approach

4 Cloud Solutions 6 IT Services & Support8 Phone, Video & Collaboration10 Data Networking

12 About us13 About you

14 Business Internet16 Hardware & Software Licensing18 IT Security20 Software Development22 Join the conversation

2

Working with you on technology solutions designed to meet your business needs.

3

Cloud Solutions

Our goal is to make the Cloud what you need it to be, from the freedom to scale your requirements as they change to only paying for the Cloud computing features that you need.

4

IaaS Infrastructure-as-a-Service is a fully-outsourced and customised computing infrastructure for your business. Rather than buy equipment and data centre space, you can buy all of them as a managed service.

Hybrid Cloud The Hybrid Cloud is an integrated and centrally managed Cloud solution, combining on-premise and Private Cloud resources.

Backup and RaaS Backup and Recovery-as-a-Service delivers onsite hardware, connectivity, off-site data storage and replication as a managed service. It is a secure and scalable solution to meet your data storage needs.

Cloud Disaster Recovery The power of the Cloud to deliver enterprise-level protection at an affordable price, allowing you to confidently recover within hours of a disaster being declared.

Co-location Carrier-grade facilities that deliver high-reliability and performance hosting services, with guaranteed service levels and 24/7 support.

SaaS Software-as-a-Service is a software delivery model where software is centrally hosted in the Cloud, allowing you to preserve capital and scale costs.

Cloud Solutions

“Having our infrastructure outsourced in a virtual platform means we’re able to dynamically add and remove computing resources like storage, processing power or RAM when our needs change. This makes us confident that our IT infrastructure can adapt to and serve our business needs well into the future.”

Shane Silver, Count Financial

“Brennan IT were able to understand how our business worked and what we were aiming to do with technology in terms of our customers and our operations. I’d recommend Brennan IT and Infrastructure-as-a-Service to any business considering an outsourced infrastructure solution.”

Angelo Carbone, Northline

“With an increasing number of customers using our platform to manage jobs and store artwork, the fact that we can increase capacity on demand is enormously beneficial. To simply be able to schedule an upgrade with the Brennan IT team makes managing our requirements stress free.”

Brett Herford-Fell, Kwik Kopy

5 Cloud Solutions

IT Services & Support

Our IT services and support offerings are flexible and allow you to select certain components or outsource the whole of your IT infrastructure. By utilising our IT services and support options we help you manage costs, reduce risk, increase flexibility and realise operational efficiencies.

6 IT Services & Support

Managed Services Total support and management of your IT environment for a fixed monthly fee.

Independently ranked as the #1 Managed Services Provider in Australia by MSPmentor.

IT Service Packs Pre-paid blocks of IT support Service Pack hours, available in 25, 50 or 100 hour blocks.

Project Services The management and implementation of IT projects from small, intricate undertakings through to large IT infrastructure deployments.

“Some of our equipment is aging. With a Managed Services agreement in place, we know exactly what support is going to cost. While the quality of Brennan IT’s service has made the decision easier, the move is also about price assurance.”

Justin Kingston, Executive Channel

“Partnering with Brennan IT has saved us time, saved us money, and allowed us to scale with ease. Most importantly, we can focus on our core business - retail - without being distracted by any IT issues that we’re not specialists in.”

Mark Lincoln, Lush Australia

“The ongoing support from Brennan IT has been fantastic.”

Stephen Guthrie, Prosperity

7IT Services & Support

From phone plans through to messaging, mobility and video conferencing, we supply the products and solutions that will increase business telecommunications productivity and flexibility, while remaining cost effective.

Phone, Video & Collaboration

8

Phone Plans Retain current phone numbers and incorporate existing PBX with a managed communications platform for both inbound and outbound phone services.

Phone Systems Tailored to suit the specific needs of your business, we can build and deploy the infrastructure and software deliverables that best suit your business applications.

Hosted PBX A fully dedicated and hosted telephony platform that delivers all you need from a phone system. Packages can be supplied in billing formats to suit.

Unified Communications Converge all of your business communication, networks, systems and applications on any device, in any location.

Messaging Messaging systems are the enabler of unified communications platforms, providing capabilities such as instant messaging, presence, email and voicemail.

Video Conferencing Achieve high-quality video conferencing, with the ability to integrate desktop and mobile devices to suit the exact needs of your business.

Phone, Video & Collaboration

“When you have a facility like video conferencing, the spin off is collaboration. You get to tap into the experience of each staff member. Without question, manageability also becomes that much easier.”

Ricky Balea, Youi

“We are thrilled with the solution we have and with the ability to scale up, we now have plans to expand our use in the future. These plans include increasing the bandwidth to facilitate video streaming from the website and implementing a hosted Disaster Recovery site remotely.”

David Rowan, Racing Queensland

“Brennan IT have been involved in our IT infrastructure for several years now. Their approach is one of partnership, which we like. They really do take the time to understand where we’re at, and in fact they’ll often come to us with proposals for better ways of supporting the business.”

Cory Dewar, Strandbags

9Phone, Video & Collaboration

Data Networking

Reliable and secure Wide Area Networking that’s easily accessible, so you can work with both agility and speed. With guaranteed bandwidth and industry leading Service Level Agreements, we ensure that you can work with flexibility and confidence, 24/7/365.

10 Data Networking

Private Networking Private IP Networking seamlessly connects your office locations to create one secure virtual private network (VPN).

Private IP Internet Our Private IP Internet injects secured internet access to all sites across your Private IP Network, reducing dependence on any single site.

Remote Access Achieve fast and secure remote access into your Private IP Network from any internet connection, whether at home, at a customer site or on the road.

Business Continuity A secure Private IP connection with automatic failover. Select from our options of diverse access methods, carriers and device configurations.

“Brennan IT has been phenomenal to deal with. They are ‘walking the talk’ when it comes to getting the job done and have quickly taken a leading role in communicating with each property to ensure the smooth handover and transition.”

Iqbal Jumabhoy, Rendezvous Hotel Group

“The stakes are much higher now with more stores in our network. Our new Private Cloud infrastructure supports a more robust disaster recovery response. Our time to recover will be much shorter, reducing the financial and operational impact on the business.”

Matt Keays, Super A-Mart

“For Modoras, the depth of Brennan IT’s offerings mean that we’ll always have access to the solutions that are ‘the best of the best’ as we grow, making us more agile and keeping us up to date.”

Jita Sarai, Modoras

11Data Networking

About us

12

1997

2009

2005

Melbourne Office

Brisbane Office

Newcastle Office

BRW Fast 100Ranked #1 MSP in Australia

Ranked #1 MSP in Australia

BRW Fast 100Deloitte Technology Fast 50

BRW Fast 100Deloitte Technology Fast 50

BRW Fast 100Deloitte Technology Fast 50

Specialised in Managed Services focusing on IT support and consulting for the Australian mid-market

iExec Acquisition – Increased geographical reach across Australia, allowing Brennan IT to offer

customers a number of products which combine both voice and data technologies

TSA Acquisition – Brennan IT becomes one of the dominant IT&T Service Providers, expanding their suite of telecommunication solutions to include PABX, VoIP,

telephony hardware and maintenance services

Tele-IP Acquisition – strengthens Brennan IT’s telephony business, expertise and presence in the mid-market

Scentral and Sirocco Acquisitions – increased geographical reach across

regional areas including Newcastle

2013

Sydney Office

#1 Managed Services Provider (MSP) in Australia for 4 years running

Launched first custom publication to focus on technology trends – The Buzz Magazine

Launched Brennan IT’s first Cloud offering

Surpasses 1,000,000th Service Desk Ticket

250 staff

180 staff

155 staff

25 staff

3 staff

Ranked #1 MSP in Australia

Smart 50 Award Ranked #1 MSP in Australia BRW Fast 100Deloitte Technology Fast 50

Financial Review’s MIS Strategic 2008 Award Deloitte Technology Fast 50

BRW Fast 100Deloitte Technology Fast 50

Launched Brennan Voice & Data Services

Brennan IT Founded

A proven approach for delivering award-winning business solutionsA proven approach for delivering award-winning business solutions

About you

13

Hardware & Software LicensingYOU

We’ll support you with

Dedicated Client Manager

Cloud Solutions

IT Services & Support

Phone Video& Collaboration

DataNetworking

BusinessInternet

IT Security

SoftwareDevelopment

Australian based Service Desk

Over 150 certified Technical Staff

Dedicated Service Delivery Manager

OURPEOPLE

PRODUCTS & SERVICES

LEADING TECHNOLOGY PARTNERS

Business Internet

As a multi-carrier vendor we provide a range of industry leading business internet solutions. With a variety of access technologies such as copper, fibre optic and wireless, we ensure that you have solutions tailored specifically to your needs.

14

Business Broadband Access to a fully managed business internet service with high speed and security, delivered via a variety of access methods, providing an internet service with greater speed and security.

Internet Access Technologies We provide a range of internet access methods with a variety of different speeds and bandwidth options to suit your specific business needs. Our internet products are geared towards mobility, productivity and reliability, providing you with the best for your business.

Business Internet

“There is hardly any downtime. Brennan IT are proactive to ensure that our systems are tuned-up and running smoothly.”

Enis Huseyin, Bankstown City Credit Union

“We’ve built an outstanding rapport with Brennan IT. They are proactive and reliable, and because they manage everything for us, we rarely have issues.”

Grant James, Outrigger Hotels and Resorts

15Business Internet

“Brennan IT’s technical services are highly skilled and very responsive. Both their familiarity with our systems and their approach to problem solving is excellent.”

Belinda Kay, St. Mary’s Rugby League Club

Hardware & Software Licensing

Access the best prices on the market and experience a flexible approach to ordering all of your hardware and software licensing products. Offering a flexible approach to ordering, we guarantee a 4 hour response to any enquiry. You can purchase directly through our Online Tech Store or via our Hardware and Software Procurement Team.

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Online Tech Store Created to take the hard work out of ordering hardware and software, the Online Tech Store allows you to shop for the latest and greatest tablets, notebooks, desktops, software, printers, storage and much more.

Visit the Online Tech Store atshop.brennanit.com.au

Hardware Purchasing Our team can consult on the hardware that best suits your requirements. To ensure hardware readiness, items such as desktops, laptops and servers can be pre-assembled and configured specifically for your use.

Software Licensing We work with the leading software providers such as Microsoft, Citrix, Symantec, VMware, Sophos, Adobe and AutoDesk to provide you with access to the most up-to-date software on the market.

Hardware & Software Licensing

“Since we’ve been associated with Brennan IT we’ve increased the number and type of instruments that are available through our portal, so we now have options available for a greater number of clients with a greater range of needs.”

Andrew Marty, SACS Consulting

“We’ve absolutely saved money on licensing costs. We have the peace of mind of being compliant with our Microsoft licensing requirements, and because licenses are transferred via group policy when someone leaves, we’re never paying for licenses we don’t use.”

George Bounassif, Paynter Dixon Construction

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“Partnering with Brennan IT gives us peace of mind that our ICT systems will keep pace with our needs as we grow.”

Debbie Vivian, Enersys

Hardware & Software Licensing

IT Security

Protect your business network and applications from increasingly sophisticated threats through a range of managed IT security products specialising in networking, email and web security.

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Network Monitoring SecureView provides real-time granular visibility giving you more control over utilisation, performance and security.

DDoS Protection DDos Defender detects and classifies internet traffic into suspect and legitimate, blocking potentially suspect traffic.

Intrusion Prevention Intrusion Defender monitors network traffic and system processes to identify malicious behaviour and react in real-time to halt this behaviour.

Email Security Protects your business against spam and email attachment viruses with Secure Mail.

Web Security Created by merging URL filtering and anti-malware technology, web content filtering blocks malware downloads and web threats, enabling compliance and creating online security.

IT Security

“The relationship feels not like a service agreement, but like having a corporate partner in our work.”

Chris Gardiner, Police Citizens Youth Club

“There was a PC with a virus that triggered all sorts of issues across the network and with SecureView we were able to quickly identify the issue and respond before the problem got out of hand. From a customer service perspective, we are able to offer a better experience, by being able to quickly and effectively respond to users calls.”

Barry Sanders, Endeavour Foundation

“The solution implementation went well and truly met our current and forecasted growth needs.”

Dave Corbet, WSP

19IT Security

Software Development

Fluent in a variety of programming languages and web, database and graphic technologies, we have your unique requirements in hand. Our team offers a proven service that can build, maintain and enhance enterprise systems to deliver value to your business.

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SharePoint Development Expert Microsoft SharePoint designers and developers delivering tailored business solutions. Our goal is to simplify your user experience.

Web Apps Applications that can be easily accessed over the internet by your chosen audience, from extranet applications through to billing applications, web portals and websites.

Mobile Apps Designed to help improve your business processes by providing users with easy access to your information and brand, across a variety of platforms.

.NET Development Providing you with all of the benefits of .NET’s flexibility, reliability and scalability across an ever increasing variety of applications.

Microsoft Dynamics CRM Optimise your sales efforts and achieve real-time insight with a fully customised CRM system to meet your many different business demands.

FireMate FireMate delivers automation tools and devices, for field operations, through a unique set of web and mobile based applications.

Software Development

“One advantage of working with Brennan IT is their expertise across a range of different areas. The more we can work with Brennan IT, the better overall business solutions we can get, and everything becomes more integrated.”

Stuart Deer, Farmoz

“The ClubSAFE Multi-Venue Self-Exclusion tool is globally unique. It’s a solution with world-wide potential. There has been interest from governments and other bodies in the program.”

Rowan Cameron, ClubsNSW

“Brennan IT have been truly responsive throughout the development process, especially to requested application improvements and tweaks. I’d absolutely recommend them to any company looking for a software developer.”

Andrew Hickman, FireVac

21Software Development

The BUZZ

The Buzz is our print magazine and website aimed to help Australian businesses understand the latest trends in technology. Our motto is ‘Talking Tech Trends’ and we offer accessible and interactive coverage of the latest products and solutions in the fast-paced world of IT.

Visit The Buzz website today at www.thebuzzmagazine.com.au or follow on Twitter @Brennan_IT_Buzz

Join the conversation

22

BUZZtalking tech trendsthe

ENABLING THE

WORKFORCE

WHY BUSINESSES ARE USING TECHNOLOGY

TO CHANGE THE WAY THEY WORK

Where? Everywhere.

When? Now!

Make mobility a workforce hit

The Unified Push

Tips for adopting UC

Custom Clouds

Where to for the revolution?

Criminal, Silent

and CostlyWhat’s threatening you?

Road to Recovery

DR’s coming-of-ageWINTER/SPRING 2012

Volume 1: Issue 1

The VOICE

The Voice newsletter combines both reader and editor picks of the most interesting business and technology articles of the month at Brennan IT. The Voice delivers news, case studies, tech and business tips to help put your business ahead of the curve.

The DEAL

Be the first to get the latest promotions and exclusive hardware and software special offers. The Deal newsletter helps you make smart buying decisions by keeping you informed on what’s new in the market, all at the best possible prices.

The BLOG The frequent Brennan IT blogs offer personality, opinion, advice and expertise on a wide range of tech and business topics. The Brennan IT blog network showcases the experiences and opinions of selected industry professionals and leaders who share a passion for technology and business performance.

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