Work

2016 Annual Report Goodwill Industries of Northwest Ohio

Our business is

changing lives… helping people

help themselves through the

power of

“The Goodwill Way: Not Charity, But a Chance”

Edgar J. Helms, Founder Goodwill Industries

Our Work is Defined By Our Mission and Vision

Our Values

Commitment

We embrace the mission in all that we do. We are dedicated to helping members of our community through the power of work.

Learning

We are committed to lifelong learning in order to provide a sustainable platform for our mission to grow and flourish.

Accountability

We hold ourselves to the highest of standards of performance and meas-urements to ensure we are providing the highest level of service.

Integrity

We commit to demonstrating hones-ty, transparency and sincerity when serving our stakeholders.

Innovation

We pledge to be a forward thinking and visionary nonprofit agency, serv-ing the changing needs throughout the communities we serve.

Respect

We embrace a culture of respect and value for all current and future stake-holders within the Goodwill organiza-tion.

Our Mission Our Vision

We improve the lives of people with disabilities or other disadvantages through employment training, and job placement opportunities.

Will demonstrate local, regional, and global leadership in providing life-enhancing services to people with barriers to employment.

“Not charity, but a chance. It believes more in the prevention than a cure. That’s what a job does, it

prevents…Work greatly enhances the morale of those who help themselves and others by their labor in

our industries.” Rev. Edgar J. Helms, Founder of Goodwill Industries, 1936.

Friends and Supporters,

Goodwill Industries of Northwest Ohio continues to build on the entrepreneurial spirit of our founder,

Reverend Edgar J. Helms. 2016 was a very exciting year for our organization as Board and staff worked

diligently together; developing a new strategic plan. The plan titled, “Driving Forward Through

Enhancement and Innovation” steers Goodwill through future years of growth in order to fulfill our

mission of empowering people with disabilities or other disadvantages.

Throughout 2016 we experienced a great depth of community outreach through the distribution of over

530 clothing vouchers to area non-profits. In partnership with 13abc, The Pass it on Challenge area high

school donation drive had its most successful year yet raising more than 138,000 pounds of donated

material. We were awarded a $1.4 million “Training to Work” federal grant. The purpose of this grant is to

serve 170 residents released from incarceration find employment in building trades or receive advanced

manufacturing training.

As we bid farewell to Goodwill’s longtime President/CEO Bob Huber, we welcomed Amy Wachob as the

new leader. We hope our work in 2016 and beyond will inspire you to see Goodwill in a new and exciting

way. With community support and through growing partnerships, we intend to move forward to combat

issues such as joblessness, generational poverty and barriers to employment.

Continued support from you, our partners and friends, donors and shoppers, is essential in advancing our

mission. We could not do this work without you. Thank you for your continued support and for Believing

in the Power of Work.

Proudly serving Northwest Ohio since 1933

Amy Wachob

President and CEO

Lisa Lay

Chair, Board of Directors

Thank You to our 2016 Individual Donors

Mary Anderson Rhonda Francis Yvonne McNulty Craig VanHorsten

David Bainbridge Larry Hamme Lisa Nagel Amy Wachob

Kevin Carmony Tom Kline Chris Recker Eric & Jennifer Wachob

Jim Donaldson Jerry Knierim Bob Reichert Jan Wasilausky

Jim & Norma Doughten Jay & Loise Lowenstein Susan Sexton Gayle Austin Trust

Dale Dwyer Clint McCormick Dan & Jamie Smeltzer In Honorarium

Richard Faist Judy McFarland Susan Smotherman Kimberlee Diehr, in

Matt Fortunak Dennis McMickens Mike Storey Honor of Jo Ann Romero

Thank You to our 2016 Corporate Donors

13 ABC Cumulus Liberty Tax Style Crest Enterprises

AIM National Lease DK Treasures Marathon Classic Therma-Tru

Apio, Inc. Elder-Beerman Next Day Signs Thomas Kline

Betco Express Pros Owens Corning Thread Marketing Group

Bottomline Ink Fifth Third Penske Truck Leasing Toledo Refining Co.

Brooks Ins. Findlay Davies Perry Protech Tri-State Expedited Services

Butler (USI) Habitec Promedica Waterford Bank

Campbell, Inc. Hylant RCO

Clifton Larson Allen Isaac Property Co. Rudolph Libbe

Cousino Harris JML Services Safety Council of NW Ohio

CSX Key Bank Spangler Candy Co.

2016 Employee of the Year

Joann was awarded Goodwill Industries of Northwest Ohio’s 2016 Employee of the Year! This award is giv-

en to a Team Member who “most embodies the spirit of Goodwill and its mission”. Joann was referred to

Goodwill by Opportunities for Ohioans with Disabilities. After battling life’s obstacles for many years, Joann

was ready for a transformational change. She enrolled in Goodwill’s training programs and gained the skills

necessary to find and retain a job. She is currently the afternoon custodian at the Cherry St. facility and she

quickly found that she was ready for the next step. With assistance from Goodwill staff, Joann enrolled at

The Source where she is taking GED and college prep classes. Her career pathway is to one day become a

certified technician in the heating/cooling industry.

When asked what Goodwill means to Joann, her reply was, “I like what Goodwill stands for, helping people

move ahead to know that they are valuable”. Joann further stated that Goodwill helped her to gain back

her confidence and has strengthened her personal relationships because, “people see that I am putting

effort into my life”.

Goodwill Industries of Northwest Ohio, Inc. has a community outreach program titled CORE. We help schools

introduce students with disabilities to the world of employment.

Mathew and his classmates came to Goodwill two years ago. His physical ability was restricted to moving his head

left or right. CORE developed an adaptive device to sort donated products by sending them into bags on the left or

right. Mathew operated the device by hitting targets with a laser pointer mounted on a headband. He worked very

hard and participated alongside his classmates. The effort was instantly rewarding to everyone involved. Mathew

became an active contributing team member. The comradery was contagious.

That was last school year. This school year it was different. When Mathew returned with his classmates we

discovered he no longer possessed the ability to point the laser. The CORE program got into gear and created a new

adaptive devise that augmented the “laser pointer” as it became known. New infrared switches were installed

monitoring the slightest movement by Mathew. It worked! We don’t know what next year will bring, but we do

know puzzles can be solved with some creativity and perseverance. We also know fostering inclusion brings many

rewards.

Community OutReach and Education

CORE

Mary Lawson,

2016

Harold Lunde

Award Recipient

7,225

Student Hours

10

Participating

Schools

Mary Lawson, CORE Specialist with

Toledo Public Schools

Goodwill Industries of Northwest Ohio, Inc. has a re-entry program titled Building the Future. We help

returning citizens obtain the necessary training and life skills to obtain meaningful employment.

Rebecca enrolled with Building the Future in 2016 while residing at Ohio Link (Alvis House). She

completed the Math Refresher course and toured the Carpenters/Millwright/Floorlayers later in the

year. After careful consideration of all trades, she applied to the Painters’ Apprenticeship Program. In

preparation, Building the Future Program provided her with steel toe work boots, resumé building and

job readiness skills along the way. She also was matched with a Mentor whom she is in regular contact

with.

Rebecca was hired at Lakeside Interiors, joined the union and stated that none of this would have been

possible without the help of Goodwill and the Building the Future Program.

31 Hours of

Excel Adult

Diploma

Program 264 Hours of

Math

Refresher

NaKayla came to Goodwill lacking confidence and self-assurance but wanted to work hard to find em-ployment in the community. After working with Goodwill employment specialists, NaKayla became more confident and resilient in her search for employment. She is now extremely proud of her efforts and has been hired by the Toledo Zoo as a staff member in concessions.

“Goodwill taught me to be more confident in myself, keep advancing, and never give up my search for employment. They showed me how to fill out an application, how to answer interview questions, every-thing,” said, NaKayla. “I love my job, because I’m able to make friends and look forward to going to work each day. Thank you Goodwill for all you have done for me!”

Goodwill is extremely proud of NaKayla and looks forward to helping her advance in her career!

2016 Financials

NaKayla finds her way with help from Goodwill

2016 Community Impact

AT A GLANCE

Placed

54 PEOPLE

with disabilities and other barriers into employment

Received

383,100 DONATIONS

at our stores and donation centers

Proudly served

1033 INDIVIDUALS

throughout Northwest

Ohio

8,610,000

POUNDS

were diverted from

landfills

Contract Services:

36+ ACCOUNTS With

68+ EMPLOYEES

Active in more than

35 COMMUNITY

EVENTS

Retail stores conducted over

865,000 TRANSACTIONS

Completed

66 COMMUNITY BASED

ASSESSMENTS

Strengthening Our Community Through Work

Goodwill Pass it On Challenge teamed with

20 different schools throughout Northwest

Ohio to collect over 138,000 pounds of

donated goods!

Goodwill continued our dedication at the

elementary school level to teach students the

valuable habits of recycling, philanthropy,

social awareness and how to make a tangible

impact on their community. Over 15,000

pounds of donated goods were collected

with the program!

Goodwill partnered for the fifth straight

year with the Glass City Marathon to

provide course clean up and bag drop

services.

Goodwill has expanded our presence on social media through

Facebook, LinkedIn, Twitter, Pinterest and Instagram

4,700 Followers

4,600 Likes

918 Followers

Over 3,000 Tweets

100

Followers

103

Followers

18

Followers

Stores were

voted

“Best of Toledo”

Thrift/Resale Store

by the readers of

City Paper.

Leadership

2016 Board of Directors

Officers

Lisa Lay, Owens Illinois

Chairperson

Gretchen Curry, Therma-Tru

1st Vice Chairperson

Matt Fortunak, Owens Corning

Secretary

Jan Wasilausky, Key Private Bank, Retired

Treasurer

Board Members

Linda Boyer, University of Toledo

Heather Bradley, The Flourishing Company

Kevin Carmony, Butler Capital Investments

Ed Cassidy, Perry Pro Tech

Jim Donaldson, Elite Endeavors

Dale Dwyer, University of Toledo

Tom Klein, University of Toledo, Emeritus

Rob Kraus, Owens Community College

Beth Mattimoe, Findlay Davies

Clint McCormick, Run Toledo

Dennis McMickens, Safety Council of Northwest Ohio

Yvonne McNulty, Plante Moran

Lisa Nagel, Attorney

Whitney Rofkar, Thread Marketing Group

Randy Rowles, Elder Beerman

Jaime Saldana, The Andersons

Mary Sobecki, The Needmor Fund

Mike Storey, Hylant

Goodwill Executive Staff

Amy Wachob

President and CEO

David Takats

Chief Mission Officer/CMO

Kellie Schlachter

Director of Finance/CFO

Karen Mayer

Contracts Director

Karyn McConnell

Director of Mission Services

Jeremy McLaney

Human Resources/ Safety Director

Chris Recker

Director of Donated Goods/Logistics

Sarah Semer

Retail Sales Director

626 N. Huron Street, Toledo, OH 43604

Tel: 419.255.0070 Toll Free: 888.246.6394

www.goodwillnwohio.com

Follow Us @GoodwillNow:

DONATE STUFF. CREATE JOBS.

Country Squire - 5810 Monroe Street Perrysburg - 26580 N. Dixie Hwy.

Holland Sylvania - 3015 Holland Sylvania Glendale - 3022 Glendale Avenue

Sylvania - 7634 W. Sylvania Avenue Rossford - 305 Superior Street

DeVeaux - 2600 W. Sylvania Avenue Waterville - 741 Michigan Avenue

Home Pickup Service - 419.255.4778

Retail Stores/Donation Centers

Bowling Green Reynolds Road Defiance Napoleon Fostoria 1058 N. Main St. 2021 S. Reynolds Rd. 1005 N. Clinton St. 230 Lagrange St. 546 Plaza Dr. Bowling Green, OH Toledo, OH Defiance, OH Napoleon, OH Fostoria, OH 419.354.9726 419.389.6644 419.782.2577 419.592.0201 419.435.2324

Cherry Street Tiffin Oregon Ottawa Whitehouse 525 Cherry St. 2437 W. Market St. 3249 Navarre Ave. 820 N. Locust St. 5917 Weckerly Rd. Toledo, OH Tiffin, OH Oregon, OH Ottawa, OH Whitehouse, OH 419.255.0070 419.443.1370 419.214.3088 419.523.3412 419.877.5020

Findlay DeVeaux Plaza Bryan Wauseon Home Store 1925 Tiffin Ave. 2600 W. Sylvania Ave. 1210 S. Main St. 822 N. Shoop Ave. 1037 N. Main St. Findlay, OH Toledo, OH Bryan, OH Wauseon, OH Bowling Green, OH 419.424.1361 419.472.2606 419.636.1200 419.335.1080 419.419.7010

Shop Online

Donation Center Only Locations