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OUR CODE OF CONDUCT WE’RE MAKING A WORLD OF DIFFERENCE

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Page 1: OUR CODE OF CONDUCT · 11 OUR CODE OF CONDUCT 2.1 2.2 CREATE A GREAT PLACE TO WORK 2.2 RESPECTFUL WORKPLACE We treat one another, our customers and other business partners with fairness

OUR CODE OF CONDUCTWE’RE MAKING A WORLD OF DIFFERENCE

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O U R C O D E O F C O N D U C T2

NORTH AMERICA135+ locations

SOUTH AMERICA3 locations

Global Headquarters,Irving, Texas, USA

EUROPE51 locations

ASIA 13 locations

AUSTRALIA 1 location

Through our diverse family of respected brands, we are able to offer products and services delivering the highest standards in quality, safety, biosecurity and integrity the world over.

OUR GLOBAL FAMILY OF BRANDS

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O U R C O D E O F C O N D U C T3

A MESSAGE FROM OUR CEOAt Darling Ingredients, our greatest assets are our employees.Our inclusive global workforce and our wide variety of skills, abilities, experiences and perspectives have been critical in helping us consistently deliver best-in-class results around the world. I’ve often talked about our core values – integrity, transparency and entrepreneurship – and how each plays an integral role in building the respected reputation and quality of products and services we should strive to maintain.

Growth with accountabilityOur entrepreneurial spirit ignites growth, both in terms of our company’s size and scope, and individuality. This must be guided by integrity. By accepting personal accountability and acting in ways that can further the achievements of our company, our future – and your future – is set on a path of sustained growth. Our structure provides the freedom to operate within our strategic framework – ensuring a strong balance of creativity, autonomy and disciplined decision-making. Through the deliberate actions we take at every level, we strive to do the right thing for our stakeholders. As we move forward to reach our personal and company goals, our means of getting there must be honest and transparent. We foster teamwork and collaboration, within our business, the market-place and in our communities around the globe. Our actions must be clear, our record-keeping thorough, and our behavior in compliance with our policies around the world, this Code of Conduct, and applicable law.

Our role is simple

• Take on the responsibility to read, understand and follow this policy

• Make decisions that are consistent with our values

• Know and follow the laws of the country in which you operate

• Speak up anytime you suspect a violation of our Code of Conduct or company policies

Our commitmentAs the CEO of this company, I am personally committed to upholding our values and the principles outlined in this Code of Conduct. I am honored to work with a team who lives our values of integrity, transparency and entrepreneurship every day. I trust that you will carry that same commitment and responsibility and that you will expect the same of your co-workers and our company to conduct business legally and ethically. Our management team sets the tone, but it is each one of you that I look to for setting a good example in conducting ourselves in an ethical and open manner.

Thank you for all your efforts in bringing us to the high level ofsuccess and global respect we enjoy today.

Randall C. StueweChief Executive Officer

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O U R C O D E O F C O N D U C T4

CONTENTS

CHAPTER 1:WE’RE MAKING A WORLD OF DIFFERENCEIntroduction

CHAPTER 2:EMPLOYEEDEVELOPMENT2.1 Equalopportunities2.2 Respectfulworkplace2.3 Humanrights2.4 Substanceabuse2.5 Environmentalhealthandsafety2.6 Vehicleandtravelsafety

CHAPTER 3:CUSTOMER VALUE AND ENTREPRENEURSHIP3.1 Tradecompliance3.2 Insiderinformationandsecuritytradings3.3 Customersandsuppliers3.4 Socialresponsibility3.5 Productqualityandsafety

6 9 16

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O U R C O D E O F C O N D U C T5

CHAPTER 4:SHAREHOLDERVALUE4.1 Fraudandinvestigations4.2 Anti-corruption,giftsandentertainment4.3 Antitrust4.4 Conflictofinterestandrelatedparties4.5 Financialintegrity4.6 Communication

CHAPTER 5:COLLABORATION, DATA AND TRANSPARENCY5.1 Dataprivacyandprotection5.2 Confidentialinformation5.3 Computersystems,assetsandtechnology5.4 Intellectualproperty5.5 Politicalparticipation5.6 Outsideemployement5.7 Socialmedia

CHAPTER 6:STANDING UP FORWHAT’S RIGHT6.1 Reportingconcerns6.2 Retaliation

23 34 43

CONTENTS

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O U R C O D E O F C O N D U C T6

AS THE GLOBAL POPULATION GROWS,WE FIND SUSTAINABLE SOLUTIONS FOROUR FOOD, FEED AND FUEL NEEDS

CHAPTER 1:

WE’RE MAKING AWORLD OF DIFFERENCE

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O U R C O D E O F C O N D U C T7

INTRODUCTION

Our world is growing. As population growth continues so does the demand for food, feed and fuel. Traditional resources are being depleted, which increases the demand for sustainable ingredients. Population growth requires that we find ways to significantly increase the production of food, feed and fuel to continue to meet fundamental human needs.

That’swherewecomein,bytransformingnaturalbio-nutrientresidualsfromaroundtheworldintousable,valuedresources.It’smadeustheworld’slargestproducerofsustainablenaturalingredients.Asanemployee,youarehelpinguscreatefood,feedandfuelsolutionstohelpsatisfythegrowingdemandsoftheworld’spopulation...sowecanmakeaworldofdifferenceforgenerationstocome.

OUR VALUES Asagloballeaderintheindustry,itisvitalthatourbusinesspracticesandindividualconductbeopenandhonest,whichisreflectedinourthreecorevaluesofintegrity,transparencyandentrepreneurship.ThesevaluesarethefoundationofeverythingwestandforandformthebasisofourCodeofConduct(“Code”).Wearetoreflectthesevaluesso

ourcustomers,investors,shareholdersandsupplierscanfeelsafeplacingtheirtrustinourproductsandservices.

Sustainablethinkingisattheheartofeverythingwedo–fromoperatingourfacilitiesinwaysthataresafeandrespecttheenvironment,topreventingpollution.

WE WORK WITH INTEGRITYWearehonest,professionalandtrustworthy.Webelieveintreatingotherswithrespect.Actingwithintegritycontributestoamoreenjoyableworkenvironmentandhelpsensurewemaintainthehigheststandardsandethics.

WE ARE OPEN AND TRANSPARENTTransparencyandintegritygohand-in-hand.Asapublicly-tradedcompany,wemustcomplywithfinancialreportingrequirements.Wecontinuallyseektoshareideastoimproveoursupplychain,ourprocesses,ourproductsandouroperations.Ifyounoticesomethingthatcouldharmyourintegrity,orours,thenpleaseletusknow.

CREATING SUSTAINABLE FOOD, FEED AND FUEL INGREDIENTS FOR A GROWING POPULATION

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O U R C O D E O F C O N D U C T8

INTRODUCTION

WE ARE ENTREPRENEURS Wearearichblendofpeoplewithabroadrangeofknowledgeandexperiences,andwearealwayslookingforinnovativewaystoshapeourcompany’sfuture.Wewanteveryonetobeapartofandtakeownershipofthissuccesssothatwecancreatevaluefortheorganizationandourstakeholders.

THE CODE APPLIES TO ALL OF USOurCodeisdesignedtoprovidepracticalguidanceforthekindsofethicalsituationswemayencounterandtoguideustoresourceswecanaccesswhennotsureofthepropercourseofaction.TheCodeappliesto:

• AllDarlingIngredientsInc.employees,contractors,jointventuresandsubsidiaries

• AllmembersofourBoardofDirectorswhenactingintheircapacitiesasCompanyDirectors

• Agents,representatives,independentcontractorsandconsultants,whereapplicable,whenconductingbusinesswith–oronbehalfof–DarlingIngredientsInc.

GOOD DECISIONS THROUGH DISCUSSIONNosingledocumentcancovereverysituationthatmayarise.

Mostimportantly,ourCodeisneverasubstituteforcommonsenseandgoodjudgment.Ifyoueverencounteradifficultsituationandareunclearabouttherightdecision,askyourself:

• Isitlegal?• Doesitalignwithourvalues?

• WouldIfeelcomfortableifseniormanagementorothersintheCompanyknewaboutit?

Iftheanswertoallofthesequestionsis“yes”,thedecisiontomoveforwardisprobablyokay,butiftheansweris“no”or“I’mnotsure,”stopandseekguidance.Yoursupervisorormanager,HumanResources,ChiefComplianceOfficerorLegalDepartmentareavailabletohelpyouunderstandourobligationsundertheCode.

WAIVERS REQUIRE BOARD APPROVAL FOR EXECUTIVE OFFICERS OR DIRECTORSOnlytheBoardofDirectorsoftheCompanymayapproveanywaiveroftheCodeofConductwithrespecttoanyexecutiveofficerordirector.SuchawaiverwillbepromptlydisclosedtotheshareholdersoftheCompanyontheCompany’swebsite.

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O U R C O D E O F C O N D U C T9

CHAPTER 2:

EMPLOYEE DEVELOPMENT

WE TREAT EACH OTHER WITH RESPECT

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O U R C O D E O F C O N D U C T1 0

RESPECT EACH OTHERAND DON’T DISCRIMINATE

2.1 EQUAL OPPORTUNITIES

A diverse workforce is the key to our success. It’s why we never discriminate. We value the diverse skills and strengths we bring to our jobs.

COMPENSATIONTheprimaryobjectiveofourcompensation(remuneration)policyistoenableustoretainandrecruitahighlyqualifiedworkforce.

Indeterminingcompensation,avarietyoffactorsaretakenintoconsideration,suchasthecomplexityoffunctions,thescopeofresponsibilities,thealignmentofrisksandrewardsandnationalandinternationallegislation.Wetreatallofouremployeesequallybasedontheapplicablepolicyand/or(collective)laboragreements.

WE DON’T DISCRIMINATEWehavearichanddiverseworkforcecomprisedofpeopleofdifferentages,origin,race,color,religion,gender,sexualorientation,disability,nationalandsocialstatus,andveteranstatus.Inallaspectsofourdailybusiness,werespectthelawandtreatallourpeoplefairly.

LET US KNOW ABOUT PERSONAL RELATIONSHIPS IN THE WORKPLACEWedonotprohibityouandsomeoneyouarerelatedtobyblood,marriageordomesticpartnershipfromworkingtogetherforourcompany.However,suchrelationshipsmustbedisclosedtoHumanResourcesduringtheinterviewprocess,ortotheGeneralManagerorExecutiveVicePresident(orsimilar)priortohire.RelationshipsformedduringemploymentshouldalsobedisclosedtosupervisorsandHumanResources.Wemust,however,conductourselvesprofessionallywhileatworkandavoidfavoritismorotherimproprieties.

SPEAKUP

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O U R C O D E O F C O N D U C T1 1

2.12.2

CREATE A GREATPLACE TO WORK

2.2 RESPECTFUL WORKPLACE

We treat one another, our customers and other business partners with fairness and respect at all times, never using harassment or intimidation to influence behavior.

Wegooutofourwaytocreateasafeandcaringworkingenvironment.

• Therewillbenoharassment,intimidationorviolenceinourworkplace

• Wewillnotmakefalse,misleadingordisparagingremarksabout

individuals,organizations,ortheirproductsandservices(inparticular,aboutourcompetitors)

• Wesellourproductsandservicesontheirownmeritsandifwemakecomparisons,theyarealwaysaccurateandfactual

• Wedonotbringunauthorizedweaponsintotheworkplaceexceptasexpresslypermittedbylaw

TREAT OTHERS WITH RESPECTAhostile,offensiveenvironmentaffectshowpeopleperformandfeelatwork.Wedonotengageinnegativebehavior,suchas:

• Unwelcomesexualadvances,requestsforsexualfavors,sexualabuse

• Verbalharassment(includingslurs,jokes,insults,epithets,gesturesorteasing)

• Graphicharassment(includingoffensiveposters,symbols,cartoons,drawings,photography,computerdisplaysore-mails)

• Offensivephysicalconduct(includingphysicalthreatsorblockingsomeone'swayorotherthreatening,intimidatingorhostilebehavior)

• Anyaggressivebehavior,actorthreatofviolencebyortowardanyemployee

SPEAKUP

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O U R C O D E O F C O N D U C T1 2

SPEAKUP

MAKE A DIFFERENCETO HUMAN RIGHTS

2.3 HUMAN RIGHTS

We respect and defend the rights of others, throughoutthe world.

Astheworld’slargestproducerofsustainablenaturalingredients,wehaveapresencearoundtheglobe.Ourviewonhumanrightsisclearandsimple:

• Weprohibittheuseofchildlabor,orforcedorcompulsorylabor

• Anyformofhumanabuseorphysicalpunishmentisnottolerated

• Wedonotdobusinesswithindividualsorcompanieswhoabusetherightsofothers

Aspartofourcommitment,weareexpectedtounderstandandabidebythetermsofourCode,includinglawsprohibitinghumantraffickingandslavery.Thisisparticularlyimportantforthoseresponsibleforsupplychainmanagement.Additionally,wecomplywithapplicablelandgrabbinglawsandregulations.

Learn more:CaliforniaTransparencyinSupplyChainsActDisclosure

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O U R C O D E O F C O N D U C T1 3

2.32.4

KEEP OUR WORKPLACEDRUG-FREE &ALCOHOL–FREE

2.4 SUBSTANCE ABUSE

We want our working environment to be safe for ourselves, our business partners and the general public.

Usingdrugsoralcoholintheworkplacepresentsadangertoeveryone.Tomakesurewe,ourcustomersandthepublicaresafeatalltimes,wedonotdistribute,manufacture,dispense,possessorusecontrolledsubstanceswhileonourpremisesorwhileperformingservicesforthecompany.

Whilealcoholmaybeservedatcompany-approvedsocialfunctions,thisshouldbedoneonlyinaccordancewithlocalpoliciesandshouldnotthreatenyourorothers'safety.

Learn more:SubstanceAbusePolicy

SPEAKUP

TIP If you are at an after-hours, work-related function

where alcohol is being served, and you notice a co-worker has been drinking to the point it is affecting their speech, motor skills and/or judgement, arrange for a taxi or offer to drive them home. If they refuse and drive themselves, you should report the incident to Human Resources.

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O U R C O D E O F C O N D U C T1 4

VALUE PEOPLEAND PLANET

2.5 ENVIRONMENTAL HEALTH AND SAFETY

Our success is dependent on our ability to consistently strive to improve our compliance, services, products and practices. This includes our commitment to providing a safe and healthy workplace and limiting the impacts of our operations to the environment. This commitment is in the best interest of our customers, employees, stockholders and the communities in which we operate.

OurHealth,Safety,andEnvironmental(“HSE”)principlesareanintegralpartofouroperationsandperformancemanagementsystems.Weencourageeveryonetoadoptandupholdourprinciples,policiesandprocedures.Ourprinciplesinclude:

• Protectourhealthandsafetyintheworkplace

• Preventandsolveourenvironmentalissues,limitpollutionatthesource,andmakeefficientuseofnaturalresources

• Limitthehumanhealthandenvironmentalimpactsofouroperations

• Educateourselvesandourcustomersonthesafeandenvironmentallyresponsibleuseofourproducts

• SupportthedevelopmentofresponsiblestandardsinternallyandexternallywhichenhanceourHSEprinciples

• Activelycommunicate,implement,andmonitorHSEcompliance

• UnlawfulorunethicalHSEconductisnottolerated

Thelistedprinciplesareinadditiontoourbasicobligationtocomplywithourcompanystandardsaswellasallapplicablelawsandregulationsthatapplytoouroperationsglobally.Wherewebelievelawsandregulationsdonotadequatelyprotecthumanhealthandtheenvironment,wewillstrivetoapplyahigherstandard.

OurHSEpoliciesandstandardsarereviewedonaregularbasistoensuretheyaresuitableandsustainableforourbusiness.

SPEAKUP

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O U R C O D E O F C O N D U C T1 5

2.52.6

BE PROUD OF OUR GOOD SAFETY RECORD

2.6 VEHICLE AND TRAVEL SAFETY

Our drivers should always perform in a way that ensures the safety of people and property.

Ifyourjobentailsdrivingresponsibilities,safedrivingrecordsmustbemaintained.Whereallowedbylaw,wereservetherighttorefusetohire,disciplineoreventerminatetheemploymentofanyonewhosedrivingrecordisnotsatisfactory.

ALWAYS OBEY TRAFFIC LAWSWeobeyalltrafficlawsandabidebysafedrivingpracticeswhenoperatingacompany-owned,personal,leasedorrentedmotorvehicleonpublicstreetsforcompanybusiness.

Ifdutiesincludeusingamotorvehicleaspartofyourjobwe’llcarryoutamotorvehiclerecordcheck,whereallowedbylaw.

SPEAKUP

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O U R C O D E O F C O N D U C T1 6

CHAPTER 3:

CUSTOMERVALUE AND ENTREPRENEURSHIP

WE MAKE EVERY EFFORT TO ENSURE OUR PRODUCTS AND SERVICES ARE SAFE, SECURE AND PROTECTING THE ENVIRONMENT

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O U R C O D E O F C O N D U C T1 7

ADHERE TO REGULATIONS AROUND THE GLOBE

3.1 TRADE COMPLIANCE

We abide by trade laws and regulations, including those related to imports, exports, boycotts and economic sanctions.

Wecomplywithalllawsandregulationsconcerningthetransmissionofgoods,servicesandtechnologiesacrossthebordersofthecountriesinwhichweoperate.Furthermore,wenevercooperatewithrestrictivetradepracticesthatareprohibitedorpenalizedunderapplicablelaws. SPEAK

UPTIP Proper registration of products is critical to our

global brands and open relationships with various government agencies. If you are in doubt on the proper registration, don’t do it but ask for permission before you proceed. Contact the Chief Compliance Officer for support if you have questions. Keep vigilant and always try to think one step ahead to ensure compliance.

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O U R C O D E O F C O N D U C T1 8

ABIDE BY INSIDERTRADING LAWS

3.2 INSIDER INFORMATION AND SECURITY TRADINGS

You must not buy or sell Darling Ingredients Inc. securities, such as our common stock, based on information that is not publicly available.

Insidertradingmeansusingmaterialornon-publicinformationforapersonalfinancialbenefitortosharesuchinformationwithotherswhoareconsideringaninvestment.Ifyouhaveaccesstonon-publicinformationofamaterialnature,youmustnotusethatinformationtobuyorselloursecuritiesbeforethegeneralpublichasaccesstothesameinformation.Insidertradingisalsotrueofmaterial,non-publicinformationaboutanothercompanythatyoumayhaveaccesstothroughyourpositionatourcompany.

DEFINITION: MATERIALInsideinformationthatmightbematerialincludesearningsestimates,significantbusinessdevelopments,expansionorcurtailmentofoperations,saleorpurchaseofsubstantialassetsorothersignificantactivity.Whetherornotnon-publicinformationismaterialisalegaljudgmentbasedonasophisticatedunderstandingofthelaw.

COMPANY INFORMATION IS CONFIDENTIALAllnon-publicinformationaboutourbusinessshouldbeconsideredconfidential.Neverdiscloseconfidentialinformationorgivetipsaboutourcompanytofamily,friendsorothers,includingotherswithinourcompanywhodonothaveabusinessreasontoknowtheinformation.

SEEK LEGAL ADVICE BEFORE TRADINGIfthereisanyuncertaintyorquestionaboutthelegalityofaplannedpurchaseorsaleofourstock,contacttheVPTreasurerorGeneralCounselbeforemakingthetransaction.

SPEAKUP

3.13.2

BEFORE BUYING OUR STOCK? Do you have any knowledge about our company the general

public does not yet have?

Will you gain any unfair advantage (vs. other investors) by trading at this time?

Are you in compliance with our securities transactions policy?

Learn more:PolicyforCompanyPersonnelonSecuritiesTransactions

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O U R C O D E O F C O N D U C T1 9

DEAL FAIRLY WITH OUR CUSTOMERS AND SUPPLIERS

3.3 CUSTOMERS AND SUPPLIERS

We treat our customers and suppliers in the same way that we treat each other – with honesty and integrity.

Ourbrandsarerespectedandsuccessfulbecauseofthequalityofourproducts,ourcompetitiveprices,andtheservicesweprovide.Oursalesliteratureandpresentationsarerecognizedfortheirhonestyandtransparency.Tomaintainourreputation,it’simportantthatweworkwithsupplierswhoalsoshareourvalues.Whenselectingbusinesspartners,useobjectivecriteria,suchas:

• Capabilitiesandcompetencies

• Quality• Compliance

• Traceability• Integrity• Reliability• Competitivepricing

• Productsandservices

SPEAKUP

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O U R C O D E O F C O N D U C T2 0

WE CLOSE LOOPS

3.4 SOCIAL RESPONSIBILITY

We believe that genuine success lies in how we contribute to creating a more sustainable world. It is the reason we continuously strive to improve ourselves, our products, our business and our processes.

Bydoingso,weimprovetheworldinwhichwealllive.Everyday,wecloseloopstohelpmakeourworldacleaner,healthierandgreenerplacetolive."Closingtheloops"isbuiltonthreepillars:Respectingtheenvironment,OptimizingnutritionandhealthandGivingbacktocommunities.Itisourpeoplethatholdthesethreepillarstogether.

Learn more:CorporateSocialResponsibilityPolicyatwww.closingtheloops.info

SPEAKUP

3.33.4

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O U R C O D E O F C O N D U C T2 1

SELL SAFE ANDQUALITY PRODUCTS

3.5 PRODUCT QUALITY AND SAFETY

We comply with food and feed safety and quality laws and regulations. It’s the foundation of our commitment to manufacturing and marketing products that are safe to use as ingredients in food, pharmaceuticals and feed.

Manyofourproductsenterthehumanfoodchain.Thiscouldbeindirectlythroughanimalfeed,ordirectlyinhumanfoodandpharmaceuticals.Ourproductsarealsousedasingredientsinpetfood.Wecomplywithfoodandfeedsafetylawsandregulationsinallcountrieswherewedobusiness.Thisappliestoproductsthataresold

withintheircountryofmanufacture,aswellasproductsthatareexported.Anyproductsthatweexportmustalsomeetthefoodandfeedsafetylawsandregulationsofthecountryinwhichtheyaresold.

WE CONTINUALLY IMPROVE THE QUALITY OF OUR PRODUCTSOurproductsareimportanttosocietyonaglobalscale.Manyofourproductsareusedasfoodforanimalsandhumans,inpharmaceuticals,asfertilizersandfuels,andinvariousindustrialapplications.

Wearecommittedtocontinualimprovementinoursupplychain,processes,productsandoperationsandinmeetingallcustomerspecifications.Wearefurthercommittedtomonitoring,anticipatingandupdatingourpoliciesandprocedurestomeetorexceedchangestogovernmentstandards.Allproductqualitycommunicationsmustbeaccurateandtruthful.OurProductSafetyPlanhelpstoensureourproductsaresafefortheirintendeduseandsupportedbyaccuratelyrecordedtestresults.

Learn more:FacilityHACCPPlans,GoodManufacturingPractices(GMPs),QualityPolicy,ProductSafetyPlan

SPEAKUP

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O U R C O D E O F C O N D U C T2 2

3.5 PRODUCT QUALITY AND SAFETY

GOOD QUESTION!

Q

I have an export customer who wants to buy yellow grease. Our lab reported that the lot of yellow grease with the best freight rate was contaminated with a pesticide in amounts above federal limits for feed in the US. My contact in the receiving country says his country does not check imports for pesticides. Should I mark the paperwork for export only and sell this product to my export customer?

A

No. The yellow grease can only be sold for uses other than animal feed, such as industrial products or biofuel, provided no co-products will be fed to animals. It is against the law to export feed-related products that are not legal in the US unless the receiving country specifically allows it.

3.5

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O U R C O D E O F C O N D U C T2 3

CHAPTER 4:

SHAREHOLDER VALUEWE PROTECT OUR REPUTATION ANDFINANCIAL INTERESTS BY COMPLYINGWITH LAWS AND REGULATIONS

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O U R C O D E O F C O N D U C T2 4

VALUE HONESTYAND INTEGRITY

4.1 FRAUD AND INVESTIGATIONS

We always strive to conduct business in good faith.We respond to investigations or audits in an open, honest and transparent way.

Allfraudulentactivities,includingkickbacks,arestrictlyprohibitedwhenworkingwithourmaterials,fundsandfinancialreportingsystems.Werelyonouremployeestoactingoodfaithtoprevent,detectandreportactivitiesthatcouldbeillegalorfraudulent.

INTERNAL AND EXTERNAL INVESTIGATIONSInvestigationsaresometimesneededtoreviewourbusinesspracticesorpotentialviolationsoflawsorpolicies.Insuchcases,yourfullcooperationwithinternalandexternalinvestigationsisexpected.Neveralterordestroyrecordsifaninvestigationorauditistotakeplace.

ContacttheComplianceorLegalDepartmentimmediatelyif:

• Aninvestigationisbeingconductedbyagovernmentofficial

• Agovernmentofficialpresentsavalidorderrequiringimmediateaction

• Aresponsetolitigationisrequiredorthereisarequestfromagovernmentagency

Reportallgovernmentproductsafety/biosecurityregulatoryinspectionsorinvestigationstotheVP-GovernmentAffairs,TechnologyandBio-Security.Donotdiscussaninternalinvestigationwithanyone,unlessinstructedtodosobytheinvestigators.

WE PROTECT DOCUMENTS RELEVANTTO LEGAL MATTERSFromtimetotimewearerequiredtopreservedocumentsandinformation,includinghardcopiesandelectronicrecordsandinformation,duetolitigation,investigations,andotherinquiries.Ifyoupossessdocumentsandinformationrelevanttosuchaction,youmayreceivea“LegalHold”notice.TheLegalHoldwillexplainyourobligationstopreservesuchdocumentsandinformation.YoumustreviewtheLegalHoldcarefullyandcomplywithitsterms.Further,youarenotpermittedtodiscardanydocumentsorinformationsubjecttotheLegalHolduntiltheLegalDepartmentreleasestheLegalHold.

SPEAKUP

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O U R C O D E O F C O N D U C T2 5

TAKE CARE WITH GIFTSAND ENTERTAINMENT

4.2 ANTI-CORRUPTION, GIFTS AND ENTERTAINMENT

We gain business and earn loyalty through the quality of our people, products and services.

Giftsandentertainmentcanplayaroleinbusiness,buttheymustbegivenorreceivedwiselytoavoidconflictsofinterestortheappearanceoftryingtoinfluencebusinessdecisions.Bribinggovernmentofficials,privateindividualsorentitiesisalwaysunacceptable.Weexpectourbusinesspartnersandotherthirdpartiestoactwiththesamehonestyandintegrity.

MAKE SURE GIFTS ARE NOT SEEN AS BRIBESGiftsandentertainmentcanbegivenorreceived,providingtheyare:

• Ethicalandcustomary

• Permittedbylocallaws

• Modestinvalue

• Notacceptedorofferedonaregularorfrequentbasis

Anygiftsorentertainmentshouldnotcauseunfavorablepublicityforourcompany.Alwaysmakesuretheyarepermittedbytherecipient’semployer.

SAY NO TO PERSONAL DISCOUNTSWedonotacceptindividualdiscountsfromsuppliersforpersonalgainif

thesamediscountsarenotofferedtothegeneralpublic.Wealsodonotrequestorsolicitgiftsfromourbusinesspartners.

MAKE SURE PAYMENTS ARE PROPERAnypaymentsinthecourseofdoingbusinessshouldalwaysreflectthevalueoftheservicesprovidedandbemadeforaproperbusinessreasontoalegitimatevendororsupplier.Makesureallpaymentsarelawfulandarerecordedaccuratelyandcompletely.

Learn more:Anti-CorruptionProgram

SPEAKUP

TIP Anti-corruption laws prohibit offering anything of

value (even something of minimal value) to non-US public officials. This can include internships for relatives, travel and lodging expenses for family members, or even donations to charities foreign officials may recommend.

4.14.2

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O U R C O D E O F C O N D U C T2 6

COMPETING THE FAIR WAYIS THE ONLY WAY

We encourage a free and open marketplace. Although we are extremely competitive, we are committed to complying with global antitrust and competition laws.

Competitionisgood,aslongasit’sethicalandfair.Wecompeteonourownmeritsandneveraskotherstoprovideuswithconfidentialinformationaboutourcompetitors.

Avoidconversationswithourcompetitorsthatarerelatedto:

• Marketshare

• Projectedsalesforaproductorservice• Revenuesandexpenses• Productionschedules• Inventories• Unannouncedproductsandservices• Pricingstrategies• Marketing

• Proprietary,confidentialornon-publiccompanyinformation

Thesameappliestoanyinformalcontactwithcompetitors,includingtradeshowsormeetingsofprofessionalorganizations.

PRICING SHOULD ALWAYS BE TRANSPARENTOurindustrypositionshouldneverbeusedtodiminishcompetition.Thisincludes:

• Sellingoneproductontheconditionthatthecustomerbuysasecond

• Pricediscriminationbetweencustomersofasimilarnature

• Predatorypricing(i.e.,apricingstrategywhereaproductorserviceissetataverylowprice,intendingtodrivecompetitorsoutofthemarket,orcreatebarrierstoentryforpotentialnewcompetitors)

MAKE SURE EVERYTHING IS LEGAL AND TRUTHFULWeshouldnevermakestatementsaboutourcompetitorsortheirproductsthatareuntrueorillegal.Agreementsthatcouldlimitcompetitioninaspecificmarketcouldviolatecompetitionlaws.Theseareextremelycomplexandvaryfromcountrytocountry.ApprovalmustbeobtainedfromourLegalDepartmentbeforeenteringintosuchanagreement.

Learn more:GlobalAntitrust&CompetitionLawComplianceGuide

4.3 ANTITRUST

SPEAKUP

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O U R C O D E O F C O N D U C T2 7

4.3 ANTITRUST

GOOD QUESTION!

Q

Is it okay to participate in a trade association in which our competitors are also members?

A

In today's marketplace, competitors interact in many ways - through trade associations, professional groups, joint ventures, standard-setting organizations or other industry groups. It’s okay as long as you don’t discuss or exchange sensitive information.

4.3

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O U R C O D E O F C O N D U C T2 8

MAKE SURE OUR ACTIONSAREN’T INFLUENCED BY PERSONAL GAIN

If our business actions appear to be influenced by any actual or potential personal gain from another source, that’s a conflict of interest. The same is true when our interests seem to interfere with the interests of the company.

Avoidsituationswherepersonalinterestsconflictwiththeinterestsofourcompanyandneveruseyourjobpositionorranktoseekorreceiveimproperpersonalbenefits.Remember,alegitimateactionthatappearstobeaconflictofinterestcanbejustasdamagingasanactualconflict.

RELATED PARTIES CAN ALSO CREATEA CONFLICT OF INTERESTIfsomeonefromyourfamilyisinvolvedinabusinessinterestthatconflictswiththeinterestsofourcompany,pleasebeawarethatcouldalsobeperceivedascreatingapersonalconflictofinterest.

DEFINITION: RELATED PARTIESAnemployee’schild,stepchild,parent,stepparent,spouse,sibling,mother-in-law,father-in-law,son-in-law,daughter-in-law,brother-in-law,orsister-in-law.Anyperson(otherthanatenantoremployee)sharingthehouseholdoftheemployee.Anyentitythatiseitherwhollyorsubstantiallyownedorcontrolledbytheemployeeoranyoftheforegoingpersonsandanytrustofwhichtheemployeeisatrusteeorbeneficiary.

OTHER SITUATIONS THAT COULD CONFLICTWITH COMPANY INTERESTS • Workingforanoutsideorganizationorpersoncouldbeapotentialconflictifitcompeteswithyourroleatourcompany,orinterfereswiththetimeortalentyoubringtoyourjob

• Ifyouinvestinoneofyourcustomer’sbusinesses,itcouldcauseaconflict.Thesameappliesifyouorafamilymemberhaveafinancialinterestin(orexercisecontrolover)oneofoursuppliers,customersorcompetitor

4.4 CONFLICT OF INTEREST AND RELATED PARTIES

SPEAKUP

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O U R C O D E O F C O N D U C T2 9

DO NOT PURSUE COMPANY BUSINESS OPPORTUNITIES FOR PERSONAL GAINWeabidebystrictguidelinesonpersonalengagementinopportunitiesthatcouldbenefitourcompany.Youmustnotpursueanybusinessopportunitythatcouldbenefityoupersonally(eitherdirectlyorindirectlybyinvolvingfamilyorfriends)unlesswe,theCompany,haveformallydecidednottocompetefortheopportunity.Thisprincipleextendsto:

• Businessopportunitiesdiscoveredusingourpropertyorinformation

• Businessopportunitiesthatcometoyourattentionbecauseofyourposition

• Usinganycompanyproperty,informationorpositionforpersonalgain

FINALLYYoushouldproactivelyreviewandaddressanysituationsthatmayputyourinterests,orthoseoffamilymembers,inpotentialconflictwithourcompany.Weencourageyoutoinformtheappropriatesupervisorypersonnelormanagerofallrelated-partytransactionsorrelationships.Anyrelated-partywaiversmustbeapprovedbyourGeneralCounseltoensurethecorrectlevelofdisclosureasrequiredbygovernmentregulations.

Learn more:EmployeeHandbookorcontactHumanResources

4.4 CONFLICT OF INTEREST AND RELATED PARTIES

TIPS Avoid investing in a customer or supplier of the

Company*

Avoid market products or services that competewith our own

Avoid working for, or asking favors of, competitors, customers or suppliers

Avoid seeking or accepting a loan or guaranty of an obligation that could be perceived as creating a conflict of interest

Related-party reports are subject to review by our General Counsel

*Owning2%orlessofthestockofapublicly-ownedcompanyisn’tusuallyconsideredaconflict.

4.4

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O U R C O D E O F C O N D U C T3 0

WE RECORD AND PRESERVE ALL TRANSACTIONS ACCURATELY

Records we generate are important Company assets, too. Each of our daily responsibilities has an effect on our financials and we need to make sure all transactions are recorded in our books and records in a way that is complete, accurate, timely and fairly represent our financial position.

Recordingtransactionsinlinewithouraccountingpoliciesandprincipleswillensurethatourbooksandrecordsarefair,completeandaccurate.Ourconsolidatedfinancialstatementsmustbeafairrepresentationofourfinancialposition,resultsofoperationsandcashflows.

Ourinternalaccountingcontrolsstatethattransactionsmustbe:

• Madeinthewaythattheywereauthorized

• Recordedintherightwayforustoprepareourfinancialstatements

• Recordedtomaintainaccountabilityforassets

Authorizationisrequiredtoaccessoursystemsandrecords.Wecomparetherecordedamountsatregularintervalsandtakeactionifwefindanyvariance.

OUR STANDARDS APPLY TO SUBSIDIARIES AND JOINT VENTURESOuraccountingstandardsandinternalcontrolsalsoapplytofinancialreportinginaffiliates,suchassubsidiariesorjointventures,wherewehavemajorityownershiporcontrol.Whereweonlyhaveaminorityinterest,wetrytoensurethatthere’saneffectivesystemofinternalcontroloverfinancialreporting.

SPEAKUP

4.5 FINANCIAL INTEGRITY

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O U R C O D E O F C O N D U C T3 1

GOOD QUESTION!

Q

My immediate supervisor asked me to record a journal entry that I know to be incorrect. I refused, but I’m worried that it may still have been made. What should I do?

A

Discuss with your manager or supervisor. If the issue is not resolved contact the VP Global Controller or the VP of Finance. As a last result, you can file an anonymous report with the Ethics Helpline – you’ll find your local number at number at www.tnwgrc.com/darlingii

4.5

4.5 FINANCIAL INTEGRITY

WE ARE HONEST AND TRANSPARENT IN OUR FINANCIAL STATEMENTSAllpubliccommunicationoranyinternalorexternalcorrespondencemustbeaccurate,andwedonotmakefalseorunsupportedentriesinourbooksorfalsestatements.

Fullycooperatewithexternalandinternalauditorsconcerningissuesrelatedtoaudit,accountingorfinancialdisclosureandmisleading,influencingorcoercingthemhasseriousconsequences.

MAINTAIN AND PERSERVE RECORDS AND BUSINESS INFORMATIONOurrecordsandinformationareimportantcompanyassets.Theymustbecarefullymaintainedanddisposedofinaccordancewiththecompany'sretentionschedulesandpoliciesthataddressdisposition,storageanddestruction.

Allrecordsandgeneralbusinessinformationthatcontainconfidentialinformationorpersonaldataregardingemployees,orcustomersorarefinancialinnaturemustbedisposedofsecurely.

Learn more:InternationalUSGAAPAccountingManual

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O U R C O D E O F C O N D U C T3 2

TALKING CARELESSLYCAN COST US BUSINESS

When communicating with others, internally or externally, we must do so in a way that reflects our high standards of business and professional conduct.

It’sokaytoprovidethepublicwithrelevantinformationaboutourcompany,butbecarefulnottoshareanythingthat’sconfidential,misleadingordamagingtoourcompany’sbrand.Toavoidreleasingnon-publicinformationunintentionally,askacorporatespokespersontodeliverthestatement.

Alwaysreferanyinquiriesfromthemedia,governmentorfinancialentitytoInvestorRelations.

IN A CRISIS, ACT QUICKLY Intheeventofacrisisinvolvingourfacilitiesoremployees,timeiscritical.Alwayscooperatewithordersorrequestsfrompublicofficialsorlawenforcement,butfollowwrittenpoliciesandprocedures.Moreover,remembertonotifyyoursupervisorandourLegalDepartment.Crisissituationsshouldneverbeignored,anddonotmakeunapprovedpubliccomments.

TAKE CARE WITH PERSONAL COMMUNICATIONSOurCodeofConductandothercompanypoliciesalsoapplytopersonalcommunications.Wemustexhibitcareandconsidercompanysecuritywhenwe:

• Sendemails

• Makephonecalls

• Leavevoicemails

• VisitothersoutsidetheofficeoncompanybusinessSPEAKUP

TIP When there is substantial damage to company

assets, or an injury or death is involved, all inquiries should be handled by our corporate spokesperson. At the outset, you should tell the reporter you don’t have any information you can share, ask them to contact our corporate office, and tell your supervisor.

4.6 COMMUNICATION

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O U R C O D E O F C O N D U C T3 3

GOOD QUESTION!

Q

Someone broke into our plant and stole equipment. The police were asking questions and there were reporters outside. What should I have done?

A

Answer any questions the authorities ask you and make sure you tell your plant manager. Direct any media inquiries to Investor Relations.

4.6

4.6 COMMUNICATION

USE COMMUNICATION TOOLS WITH CAUTIONRememberthatanythingplacedontheinternetisthereforeverandpotentiallyvisibletoanyone.Ifyouusesocialordigitalmediatoexpresspersonalviews,donotuseyourcompanyemailaddress,norgivetheimpressionyouareaspokespersonforourcompany.Neverdivulgecompanyinformationthathasnotbeenmadepublic.Whenusingcompany-ownedequipmentordigitalcommunicationtoolsprivacyofpersonalcommunicationsshouldnotbeexpected,exceptwhereallowedbylaw.

Learn more:Anti-corruptionPolicy,AntitrustPolicy,CompanyHandbook,CorporateCommunicationsPolicy

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O U R C O D E O F C O N D U C T3 4

CHAPTER 5:

COLLABORATION, DATA AND TRANSPARENCY

REMEMBER OUR COMMUNICATIONPRACTICES PROTECT OUR REPUTATION,INFORMATION AND DATA SECURITY

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O U R C O D E O F C O N D U C T3 5

PROTECT PERSONAL INFORMATION

5.1 DATA PRIVACY AND PROTECTION

We take our privacy and data protection seriously.

Werespecteveryindividual'sprivacy.Complyingwithourprivacypoliciesanddataprotectionlawwillprotectourdataandpersonalinformationwhichincludesusing,storage,updatingordestroyingpersonalinformationorconsumerdata.

A WORD ABOUT PRIVACY Onlycollectpersonallyidentifiableinformationifitislegaltodosoandforalegitimatebusinessreason.Ifyourroleinvolvesusingthiskindofinformation,youmusttakecaretosecureit.Youmustalsocomplywithalllawsregardingdisclosuresforadvancenotification,authorizationandconsentnotices.Anymaterialandelectronicdevicesusedonourproperty,orinformationstoredonourelectronicsystems,maybesubjecttoinspection,asrequiredandpermittedbylaw.

Learn more:InformationSecurityPolicyforEndUsers,EmployeeHandbookandHumanResources

SPEAKUP

GOOD QUESTION!

Q

I’m a manager in the US, but I supervise an employee in Europe who is retiring. Can I have a copy of his computer hard drive sent to me?

A

You’ll need to verify whether the employee’s (or others') personal data is on the hard drive. You’ll also need to check whether that personal data can be lawfully transferred to and processed in the US.

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O U R C O D E O F C O N D U C T3 6

SAFEGUARD CONFIDENTIAL INFORMATION

5.2 CONFIDENTIAL INFORMATION

We protect all non-public company information. Financial information, personal information, price and customer lists, contracts, business development opportunities and business, sales and marketing plans should all be considered confidential and non-public information.

Ifyoucomeintocontactwithinformationfromcustomers,suppliers,businesspartnersorthirdpartiesthat’smarkedconfidential,orsuspectitmaybeconfidential,youshouldinformtheLegalDepartment.Weneveruseunauthorizedinformationforourbenefit,sopleasehonoranypromisesmadetoapreviousemployertoprotecttheirconfidentialinformation.

Treatallnon-publicinformationasproprietaryandconfidential-duringemploymentandafterleavingourcompany.Thisincludesanythingthatourcompetitorsmightusetoimpede,disruptorcauseharmtoourbusiness.

SPEAKUP

5.15.2

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O U R C O D E O F C O N D U C T3 7

GOOD QUESTION!

Q

If I set up a personal folder on my computer, can Darling Ingredients still view its contents?

A

Yes, our IT Department can access any folder on a company-owned computer, as allowed by applicable law.

USE COMPUTERS AND DIGITAL EQUIPMENT FOR BUSINESS

5.3 COMPUTER SYSTEMS, ASSETS AND TECHNOLOGY

Computers and other digital devices are provided by our company to help us do our jobs efficiently.

Computers,phonesandtabletsareintendedforbusinessuse,but,withmanagementapproval,limitedpersonaluseisallowed.Becausethisequipmentiscompanyproperty,weshouldnotexpecttheprivacywehaveonourownpersonalelectronicdevices.

• Useofcomputersanddevicescanberestrictedforanyreason

• OurITdepartmentcanregularlymonitorourcompany’scomputersanddevices,asallowedbyapplicablelaw

• Internetbrowsingmaybemonitoredtoensureourinformationsystemanddataremainsecure,asallowedbyapplicablelaw

Learn more:InformationSecurityPolicyforEndUsers,EmployeeHandbookandHumanResources

SPEAKUP

TIP If you want to use your company computer to surf

the web during your break, be sure to first check with your supervisor.

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O U R C O D E O F C O N D U C T3 8

HAVE EXCLUSIVE CONTROLOVER OUR IDENTITY MARKS

5.4 INTELLECTUAL PROPERTY

Our intellectual property and identity marks cover all the things we have created as a company, from names, logos, designs and trademarks to confidential business and technical information.

Ouridentitymarks(logos,productnames,etc.)mustneverbeusedinadifferentformthanthosethathavebeenofficiallyapproved.WeonlyconsiderrequeststouseorlicenseouridentitymarksoncommercialproductsorservicesifthevendorisofficiallyrecognizedbyDarlingIngredients,orisoneofourcurrentvendors.Inallcases,permissionfromtheLegalDepartmentisrequired.

QUALITY IS IMPORTANT EVERYWHEREOurcompany’sidentitymarksalsoappearonproductsthatareforinternaluseorfreedistribution.Theseinclude:

• Stationery• Businesscards• Catalogs• Promotionalpublications

• Companypublications

• Advertising

Tomaintaincontroloverouridentitymarksandtheperceivedqualityofthegoodsandservicesthattheyrepresent,allofficialliterature,promotionalmaterialsandcompanyprintingmustalignwithourcorporatestyleguideand/orbecoordinatedthroughourCommunicationsDepartment.

IF SOMETHING LOOKS WRONG, LET US KNOWIfyouthinkourcompany’sintellectualpropertyoridentitymarkshavebeenusedinanunauthorizedway,telltheChiefComplianceOfficerortheGeneralCounsel.Thesameappliestotheunauthorizeduseofathirdparty’sintellectualpropertybyoneofouremployees.

SPEAKUP

5.35.4

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O U R C O D E O F C O N D U C T3 9

KEEP POLITICALACTIVITIES PRIVATE

5.5 POLITICAL PARTICIPATION

We abide by all national laws on political contributions. Personal campaign contributions and participation in the political process is encouraged, but company assets must not be used.

WE ENCOURAGE YOU TO CONTRIBUTE TO SOCIETYWeencourageeveryonetocontributetosocietybytakingpartinpoliticalactivitiesorsupportyourpreferredpartiesandcandidatesaslongasitisdonewithyourmoneyandonyourowntime.

Anydonationsandloansgiventosupportpoliticalpartiesorcandidateswillnotbereimbursedfromcompanyfunds.Otherdonations,suchasuseofourfacilities,timeatwork,useofassetsortechnologyservicescannotbeofferedonbehalfofourcompanyunlessyou’vebeengivenexpressapprovalfromtheLegalDepartment.

WE ADHERE TO THE LAWS ONCOMPANY POLITICAL CONTRIBUTIONSCorporatepoliticalactivityandlobbyingpoliticianstoinfluencelegislationisalegitimatebusinessprocess,butishighlyregulatedandsubjecttospeciallegalrules.Wemustkeepourpersonalpoliticalactivitiesandviewsseparatefromworkactivities.Additionally,lobbyingmayrequirecertainreportingrequirements.SeektheexpressapprovaloftheGeneralCounselbeforemakinganycorporatepoliticalcontribution.

SPEAKUP

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O U R C O D E O F C O N D U C T4 0

DO NOT PURSUE COMPANY BUSINESS OPPORTUNITIESFOR PERSONAL GAIN

5.6 OUTSIDE EMPLOYEMENT

Supplemental employment may help you further your personal development, but some activities may not be consistent with our business interests or ethical standards.

Asitisnotalwaysclearwhetheranactivitycreatesorappearstocreateaconflictofinterest,beopenandtransparentaboutanyoutsideemploymentanddiscussinganypotentialconflictwithyourmanagerortheHumanResourceDepartment.Ifoutsideemploymentcreatesorappearstocreateaconflictofinterest,impairsyourabilitytoperformsatisfactorily,interfereswithworkschedulesorifyouareafull-timeemployeeandwishtoholdanotherfull-timejob,itwillnotbeallowed.

Anyoutsideemploymentforacompetitor,supplierorvendor,orforacustomer,whetherfull-timeorpart-timework,foryouorafamilymember,requiresexplicitapprovalbytheHumanResourcesDepartment.

Ifyouareofferedapositionasdirectororofficerforanothercompany,pleaseaskforguidancefromtheComplianceOfficerorLegalDepartmentpriortoacceptingtheposition.

Whenacceptingajob,oranewpositionwithinourcompany,youshouldavoidanypossibleconflictofinterestandreportanyoutsideemploymentactivities.Ifyouareboundbyanyagreementswithyourpreviousemployersuchasconfidentiality,non-competeandnon-solicitagreements,pleaseinformtheHumanResourceDepartmentbybeingopenandtransparent.

Learn more:OutsideEmploymentPolicy

SPEAKUP

5.55.6

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O U R C O D E O F C O N D U C T4 1

KEEP WORK ANDSOCIAL MEDIA SEPARATE

5.7 SOCIAL MEDIA

Most social media sites can be accessed by company computers during employee breaks, but please be careful. Aside from cyber-security issues, our company’s confidential information could be put at risk.

Socialmediahasbecomeacommonwayofconductingbusinessandsharingpersonalinformation.Forthisreason,wemustremembernotto:

• Usecorporateidentity(companyemailaddresses)onsocialmediaunlessconductingcompanybusiness

• Givetheimpressionthatpersonalopinionsarethoseofourcompany

• Discusscompanybusinesspracticesorplans

• Sharenon-publicinformationonsocialnetworkingsites

• Usepublicforumstovoicedisagreementswithcompanymanagementorcorporatepolicies

Learn more:InformationSecurityPolicyforEndUsers,EmployeeHandbookandHumanResources

SPEAKUP

TIP It is fine to express your opinion online, but

please don’t speak on the company’s behalf or about the company. For example, never say “As an employee of Darling Ingredients, I would…”. Your role may put you in a position to make an informed judgment on an issue, but our official spokesperson is the only person who should speak to the media on the company’s behalf.

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O U R C O D E O F C O N D U C T4 2

5.7 SOCIAL MEDIA

GOOD QUESTION!

Q

I use my company email address for social media because I don’t have another address. Is that a problem?

A

Yes. Unless you’ve been given permission, company email addresses should never be used as account information for social media sites. You can get a free email addresses online from companies like Microsoft, Google and Yahoo.

5.7

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O U R C O D E O F C O N D U C T4 3

IF YOU SEE BEHAVIOR THAT YOU SUSPECT IS NOT RIGHT, SPEAK UP!

CHAPTER 6:

STANDING UP FORWHAT’S RIGHT

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O U R C O D E O F C O N D U C T4 4

SEEK HELP IF THEREIS A PROBLEM

6.1 REPORTING CONCERNS

We are committed to maintaining an open culture with the highest standards of honesty and accountability where job-related issues, concerns or complaints should be reported and maintained in confidence. We’ll deal with them promptly and professionally.

Ifsomethingiscausingyouconcern,itshouldfirstbediscussedwithyoursupervisor.Ifyoufeeluncomfortableaboutthis,speaktoyoursupervisor’smanager.

Ifthepersonyouspoketohasnotresolvedtheissuetoyoursatisfaction,themattershouldbereportedtotheHumanResourcesDepartment,theChiefComplianceOfficerortheHelpline.Theywillthenreview,investigate,andwhereappropriate,correctthesituation.Thisreportingproceduredoesnotapplytoemploymentterminationdecisionsorsituationsthathavespecialreportingprocedures,suchasharassmentordiscrimination.

Learn more:ComplaintResolutionProcedure

EACH OF US HAS A SET OF RESPONSIBILITIESSometimeswecanpreventmisconductjustbytakingactionearlyandspeakingupifyouseesomeoneabouttodosomethingquestionable.Ifyouseeaco-workerabouttodosomethingthatmayviolatetheCodeofConduct,trytostopit.Itisalwayseasiertoavoidmakingawrongdecisionthantorespondtoitafterthefact.IfsomethinghasalreadyhappenedwhichmayviolateourCodeofConduct,weneedtodealwithit,soletsomeoneknow.Ignoringproblemsonlymakesitworseandcandamagethetrustwebuiltwithourshareholders,customers,consumersandwitheachother.Whenwetakeaction,youhelpusaddressproblemsbeforetheyharmothersandourcompany.

WHAT IS THE ETHICS HELPLINETheethicshelplineisconfidentiallymanagedbyanindependent,third-partyservice,andisavailable24/7/365withtranslationandinterpretationsupport.ThehelplinewilltranscribethereportandforwardtotheChiefComplianceOfficerforreview.Yourreportwillbeassignedtotheappropriateindividualforinvestigation.AuniqueIDnumberwillbeassigned,andyouwillbeabletochecktheprogressofyourreport,ortofollowupwithindividualinformation.

SPEAKUP

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O U R C O D E O F C O N D U C T4 5

6.1 REPORTING CONCERNS

Lookupyourcountrynameinthechart,onthefollowingpage,andfindthetelephonenumbertocallforassistance.Followthesedirectionstoplaceacallfromyourcountry:

• Dialyourcountry/carrierspecifictelephonenumber.Thisisafreecall

• Youwillheararecordedmessageinyourownlanguageexplainingthecallprocess.YouwillalsobegivenanoptiontomakeyourreportinEnglish,ifyouprefer

• AnEnglish-speakinginterviewspecialistwillansweryourcallandconferenceinatranslatorwhospeaksyourlanguagetoassistyouinreportingyourconcern

6.1

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O U R C O D E O F C O N D U C T4 6

IF THERE’S A PROBLEM,WE ARE HERE TO HELP

SPEAKUP

Country Toll Free Number

Argentina 8002661591

Australia 1800722037

Austria 800070345

Belgium 80081625

Brazil 8000474577

Canada 844-DI-ETHIC(844-343-8442)

China 4008801142

Czech 800-143-061

France 805542976

Germany 8007241372

Italy 800902522

Country Toll Free Number

Japan 120914073

Luxembourg 800-2-3385

Malaysia 1800885521

Mexico 844-DI-ETHIC(844-343-8442)

Netherlands 8003949082

Poland 800702954

Portugal 800784745

Spain 900810228

UnitedKingdom 8005873807

UnitedStates 844-DI-ETHIC(844-343-8442)

6.1 REPORTING CONCERNS

SPEAK UP, IF YOU ARE UNSURE OR HAVE QUESTIONSIfyouhaveanyquestionsorconcernsabouttheCodeandrespectivepolicies,speakuptoyoursupervisor,regionalmanagerorHuman

Resources,orgetintouchwithourLegalDepartmentoryoucancontacttheChiefComplianceOfficerbyemail. [email protected]

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O U R C O D E O F C O N D U C T4 7

We do not tolerate any form of retaliation for filing a complaint in good faith, or for providing information for an investigation.

Ifyoubelieveyouhavebeenwronglytreatedorretaliatedagainstformakingacomplaintorreport,orbecauseyouhavetakenpartinaninvestigation,youmustreportthematterimmediatelytoourHumanResourcesDepartmentortheChiefComplianceOfficer.Wewilltakeappropriatedisciplinaryactionagainstanyonewhoviolatesthispolicy,uptoandincludingterminatingemployment.

SPEAKUP

6.16.2

REPORT ANY ACTS OF RETALIATION OR RETRIBUTION

6.2 RETALIATION

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