Our contribution to the UN SDGs

Vodafone Group Plc

2Vodafone Group Plc: Our contribution to the UN SDGs

The UN Sustainable Development GoalsIn 2015, the United Nations launched 17 goals to end poverty, fight inequality and injustice, and tackle climate change, by 2030. Vodafone is committed to leveraging the power of its technology, networks and services to contribute to these global goals.

3Vodafone Group Plc: Our contribution to the UN SDGs

Vodafone’s sustainable business strategyBy providing access to communications via our network and our innovative products and services, we enable people to improve their lives and livelihoods. Our sustainable business strategy sets out our commitment to maximise the social and economic benefits our business can deliver.

Our transformation pillars represent the three specific areas where we aim to deliver positive change on a global scale

Transformation

Transparency

We connect everybody to live a better today and build a better tomorrow

Women’s empowerment

Tax and total economic

contribution

Supply chain integrity

and safety

Principles and practice

Mobiles, masts and health

Digital rights and freedoms

Energy innovation

Youth skills and jobs

4Vodafone Group Plc: Our contribution to the UN SDGs

Vodafone’s focus on five SDGsWe believe our business can have the greatest impact on five of the UN SDGs through our networks, products and services and through the work of the Vodafone Foundation.

End poverty in all its forms everywhere

To contribute to the socio-economic development of our customers in order to help tackle some of the world’s most pressing problems, with significant contributions in the areas of education, skills development and access to financial services.

Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all

Achieve gender equality and empower all women and girls

Build resilient infrastructure, promote sustainable industrialisation and foster innovation

Take urgent action to combat climate change and its impacts

To help young people develop skills, discover new learning opportunities and enhance their ability to find work. The Vodafone Foundation will enable up to 3 million young refugees, particularly girls, to access a digital education via our programmes by 2020.

To connect an additional 50 million women living in emerging markets, enabling them to access the benefits of mobile. To aim to improve the lives of millions of women by:

• enabling greater access to financial inclusion;• improving health and wellbeing; and• building skills and entrepreneurship.

To aim to become the best employer for women globally by 2025.

To extend the coverage of our network to a greater percentage of the population in our markets of operation and further improve access to broadband services. To support the growth of the Internet of Things (IoT) and our mobile money service, M-Pesa.

To minimise the energy required to run our networks and seek to increase the proportion of our energy that comes from renewable sources. To continue to ensure our IoT products and services play a significant role in helping customers to reduce their greenhouse gas (GHG) emissions. Our goal is to help our customers reduce their GHG emissions by two tonnes for every tonne of GHG we generate by March 2018.

Vodafone’s commitmentsUN SDGs

5Vodafone Group Plc: Our contribution to the UN SDGs

1.1 billion+people are able to access our 3G networks. We offer coverage to 90% of the Indian population and 99% in Egypt and South Africa

31 million+ active M-Pesa customers across 10 markets are served by 300,000 agents worldwide, offering financial inclusion to people without access to a bank account

6 billionM-Pesa transactions during FY2017, allowing people to send, receive and save money, receive loans, make bill payments and more

Vodafone’s investment in providing extensive network coverage across 26 markets ensures affordable communications are available to a vast proportion of the population. Access to innovative services – including mobile money services – helps to deliver empowerment and economic inclusion for all.

1.5 million+ farmers benefit from our mobile agriculture services in Turkey

6Vodafone Group Plc: Our contribution to the UN SDGs

40,000+ refugee students across Africa are accessing digital educational content and the internet every month

31Instant Network Schools in seven refugee camps in Africa offer connectivity, power, tablet computers, mobile educational content and teacher training

100,000+students are accessing online educational content in South Africa via our e-school programme

480,000Egyptians have enrolled in the adult literacy Knowledge is Power programme

100+girls in Ghana received funding and support to pursue STEM studies

Vodafone and the Vodafone Foundation use mobile technology to provide learning opportunities for students. The provision of free or subsidised education resources and technology – particularly to marginalised groups including refugees – offers enhanced opportunities to achieve academic success and therefore improved life opportunities.

7Vodafone Group Plc: Our contribution to the UN SDGs

50,000+ rural women entrepreneurs will gain access to the internet in India for better socio-economic opportunities

60,000+victims of domestic violence across six European countries have benefited from access to TecSOS, the specially designed device

700,000+ women in Turkey are subscribers to our mobile marketplace services that give them access to a wider community of potential customers

Vodafone provides women with access to life-enhancing services unlocking socio-economic opportunities and helping to address inequality. We also champion the inclusion of women in the workplace, highlighting their vital role in our success and adopting a progressive role to encourage others.

2,800+women went on maternity leave over the last two years and were eligible to benefit from our award-winning global maternity policy

8Vodafone Group Plc: Our contribution to the UN SDGs

50 million+IoT connections bring network intelligence to improve organisations’ efficiency and can enable cost and energy savings

320 millionpeople are benefiting from connectivity to our networks in emerging markets €47 billion+

is transferred via our M-Pesa mobile money transfer service every year

Extending Vodafone’s networks to connect the unconnected and improve broadband access enhances global infrastructure and the opportunities that flow from that. Many of our products and services promote sustainable industrial development and foster innovation.

5.1 million+messages were sent over 13 days in Fiji using our Instant Network, which provides access to communications to those impacted by natural disasters

Our infrastructurecomprises 300,000 base stations, 60,000 computer servers and 4,300 buildings across our 23 markets

£19 billion invested in our networks through Project Spring over two years to deliver improved coverage and access to high speed networks to our customers

9Vodafone Group Plc: Our contribution to the UN SDGs

70%+ of our sites use energy-efficient equipment (SRAN) that allows multiple technologies to run from a single site

4.9 million tonnesof CO2e saved for our customers last year through our IoT connections – over 2 million tonnes more than we produced in our own operations

60% improvement in our GHG emissions per petabyte of data used since 2015

We are working with our customers to enable them to utilise our IoT technology in order to increase the opportunity for it to help them reduce their GHG emissions and operate more efficiently. Vodafone has a goal to continue to minimise the GHG emissions generated by our own operations.

20 millioncarbon-saving IoT connections help deliver smarter energy, transport and working solutions for companies globally

10Vodafone Group Plc: Our contribution to the UN SDGs

Vodafone promotes the use of energy efficiency solutions and renewables in our own operations. We offer IoT solutions for smarter energy distribution and use, and are helping the expansion of the use of portable solar solutions for off-grid communities

Vodafone’s mobile health solutions support vaccination programmes, improve drug stock control, increase awareness of health issues and can be used for reminders for daily medication and diabetes and cardiac monitoring. The Vodafone Foundation offers maternal health and HIV programmes in Tanzania and Lesotho respectively

Vodafone offers IoT technology, mobile finance and mobile agriculture solutions to help improve the productivity of small-scale farmers

Vodafone’s innovation in IoT is helping to drive the next wave of industrial productivity, particularly in less developed economies. Increased access to the internet and mobile-based services improves economic opportunity

Vodafone drives energy efficiency in our networks and manages our e-waste responsibly. Our IoT solutions, technology and footprint help to deliver energy-saving opportunities for our customers

We actively participate in helping address global policy issues (e.g. data privacy) and promote the values of a responsible business with an overarching commitment to operating with integrity. We offer insight and understanding into our policies and how we do business through our transparency programmes

Supporting the remaining UN SDGs Through our networks, products and services, responsible

operations and the Vodafone Foundation we also contribute to the remaining 12 SDGs.

11Vodafone Group Plc: Our contribution to the UN SDGs

Increased access to connectivity and our digital services – especially for women and those living in rural areas – through our network offers the possibility of greater equality of opportunity for economically disadvantaged people

Vodafone’s IoT technology is used to help track marine animals and increase scientists’ understanding of the challenges they are facing

Vodafone is a leading advocate of sustainable development, using our global footprint to influence others to do the same. We pursue an active social agenda through the work of the Vodafone Foundation and work in partnership with governments in all of our markets

Vodafone encourages its suppliers to manage e-waste responsibly across our supply chain. Our IoT technology is used in warning systems to avert forest fires and track endangered animals

Vodafone’s IoT solutions help governments, businesses and civil society to address environmental issues and will enable the development of ‘connected’ and ‘smart’ cities, helping them to run more efficiently and effectively

Vodafone’s IoT services provide connectivity for smart water meter applications and water pump maintenance to improve access to clean drinking water and uninterrupted supply Supporting the remaining UN SDGs

Through our networks, products and services, responsible operations and the Vodafone Foundation we also contribute

to the remaining 12 SDGs.

Youth Skills and JobsIntroduction Women’s Empowerment

Mobiles, Masts and Health

Energy Innovation

AppendixSupply Chain Integrity and SafetyPrinciples and Practice

Youth Skills and Jobs

Sustainable Business Report 2017Vodafone Group Plc

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Introduction Women’s Empowerment

Mobiles, Masts and Health

Energy Innovation

AppendixSupply Chain Integrity and Safety

Principles and Practice

Download the full Report

Sustainable Business Report 2017Our Sustainable Business Report 2017 details our strategy which is founded on Vodafone’s long standing commitment to responsible behaviour. At the centre of that strategy, which was launched in last year’s report, is the intention to work towards three global transformation goals which have the potential to deliver meaningful socio-economic benefits for our customers and for wider society. The strategy also includes a significant focus on corporate transparency with a particular emphasis on four areas that are the source of greatest public concern.

© 2017 Vodafone Group Plc Registered Office:Vodafone HouseThe ConnectionNewburyBerkshireRG14 2FN Registered in England No. 1833679

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