our greatest resource n v c f 03
DESCRIPTION
Effective volunteer program development is essential to organizational capacity building. The foundation for buidling a volunteer program starts with an understanding of volunteer satisfication. Every aspect of a program can be built from that foundation. This workshop focused on the creation of job descriptions as the hands-on take away.TRANSCRIPT
![Page 1: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/1.jpg)
Our Greatest Resource:
Effective Volunteer Program Development
![Page 2: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/2.jpg)
Presented by: Roseanna Galindo-Kuhn
(2009) Workshop offered at the Nonprofit Leadership Institute of the North Valley Community Foundation, Chico, CA
![Page 3: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/3.jpg)
Welcome
“The work of volunteers impacts on all our lives, even if we are not aware of it.”
Anthony Worall-Thompson
![Page 4: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/4.jpg)
Goals
Understand the nature of volunteer satisfaction
Identify how volunteer satisfaction impacts program development
Leave with an action plan related to a current need you have
![Page 5: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/5.jpg)
Laying the Foundation
“I see something that has to be done and I organize it.”
Elinor Guggenheimer
![Page 6: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/6.jpg)
A Unique Context for Work
Unpaid vs. Paid Work Environments
The VSI – Volunteer Satisfaction Index Galindo-Kuhn, R. & Guzley, R. (2001). The Volunteer
Satisfaction Index: Construct Definition, Measurement Development, and Validation. Journal of Social Service Research, 28 (4), 45-68.
“Never try to teach a pig to sing; it wastes your time and it annoys the pig”
![Page 7: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/7.jpg)
Dimensions of Volunteer Satisfaction
Participation Efficacy Meaningful outcomes Client Mission Connecting the dots
![Page 8: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/8.jpg)
Dimensions of Volunteer Satisfaction
Service Assignment Job fit
Round holes & square pegs
Scheduling logisitcs Expectations Motivations
![Page 9: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/9.jpg)
Dimensions of Volunteer Satisfaction
Organizational Support Training Resources
Preparation Ongoing
Evaluation Screening
![Page 10: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/10.jpg)
Dimensions of Volunteer Satisfaction
Organizational Integration Stakeholders Orientation Sense of belonging Staff-volunteer relationships Volunteer-volunteer relationships
![Page 11: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/11.jpg)
Dimensions of Volunteer Satisfaction
Communication Quality Quantity vs Quality Interviews to Thank You’s Methods
Information Dissemination Relationship Building
![Page 12: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/12.jpg)
Framing Up the Walls
“It is not fatness! It is development” Brigitte Bardo French motion picture actress and model,
b. 1934
![Page 13: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/13.jpg)
Recruitment
Service Delivery Know why or who you are recruiting.
Building a Job Description
“Don’t dance before the music begins”
![Page 14: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/14.jpg)
Recognition
Out of the Gates Have a plan
In the Trenches
At the Big Event
![Page 15: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/15.jpg)
Retention
Curiosity killed the cat, but satisfaction brought it back.”
Eugene O’Neill
Organizational Capacity Building Attrition or addition
And sometimes deletion
![Page 16: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/16.jpg)
Next Steps
“Even if you are on the right track, you’ll get run over if you just sit there”
Will Rogers
![Page 17: Our Greatest Resource N V C F 03](https://reader036.vdocument.in/reader036/viewer/2022082920/554c6279b4c9053e308b5733/html5/thumbnails/17.jpg)
Thank You!
Roseanna Galindo-Kuhn has over 16 years experience with volunteer management.
RGK Consulting is available for your volunteer research, training, and program development needs.