our internship experience in ohio health
TRANSCRIPT
![Page 1: Our internship experience in ohio health](https://reader036.vdocument.in/reader036/viewer/2022062822/5885d5ee1a28ab42028b75c3/html5/thumbnails/1.jpg)
Our internship experience in Ohio HealthPRESENTATION BY NAY LIN AUNG AND MATTHEW NELSON
![Page 2: Our internship experience in ohio health](https://reader036.vdocument.in/reader036/viewer/2022062822/5885d5ee1a28ab42028b75c3/html5/thumbnails/2.jpg)
About Ohio Health Not for profit, faith-based system of hospitals and healthcare providers located in Columbus, Ohio.
One of “the 100 best companies to work” for since 2007 to present.
Working an Information Systems Field Support (Internship) at Riverside Methodist Hospital and Grant Medical Center.
![Page 3: Our internship experience in ohio health](https://reader036.vdocument.in/reader036/viewer/2022062822/5885d5ee1a28ab42028b75c3/html5/thumbnails/3.jpg)
Two locations of OhioHealthRIVERSIDE METHODIST HOSPITAL GRANT MEDICAL CENTER
![Page 4: Our internship experience in ohio health](https://reader036.vdocument.in/reader036/viewer/2022062822/5885d5ee1a28ab42028b75c3/html5/thumbnails/4.jpg)
Distribution Center
![Page 5: Our internship experience in ohio health](https://reader036.vdocument.in/reader036/viewer/2022062822/5885d5ee1a28ab42028b75c3/html5/thumbnails/5.jpg)
Our work responsibilities New devices replacement including hot swap, mouse, monitor, and hardware/software, etc.
Re-imaging
Bit locker drive encryption
Windows easy transfer
Troubleshoots and resolves technical problems for a variety of devices
network issues
Using the Degausser to wipe Tapes/Hard Drives and also Solid State Drives.
![Page 6: Our internship experience in ohio health](https://reader036.vdocument.in/reader036/viewer/2022062822/5885d5ee1a28ab42028b75c3/html5/thumbnails/6.jpg)
IT service in basement of the Hospital
![Page 7: Our internship experience in ohio health](https://reader036.vdocument.in/reader036/viewer/2022062822/5885d5ee1a28ab42028b75c3/html5/thumbnails/7.jpg)
Communication handled during meeting or customers
Matthew Nelson was able to read lips and communicate orally.
Nay Lin Aung used a pen and paper, phone, computer or the interpreter. But I was often possible to read clients’ facial expressions and body language to understand what they need.
Ohio Health’s Interpreting services were unreliable. But we managed to get by video remote interpretation.
![Page 8: Our internship experience in ohio health](https://reader036.vdocument.in/reader036/viewer/2022062822/5885d5ee1a28ab42028b75c3/html5/thumbnails/8.jpg)
What we found useful from Previous courses.
Time Management
Finishing Tasks/Assignments on time
Collaborating with other Workers/Students
Prioritizing which tasks are important
![Page 9: Our internship experience in ohio health](https://reader036.vdocument.in/reader036/viewer/2022062822/5885d5ee1a28ab42028b75c3/html5/thumbnails/9.jpg)
Courses Helpdesk
PC Hardware
Windows Operation Systems
Networking
Database
Capstone
![Page 10: Our internship experience in ohio health](https://reader036.vdocument.in/reader036/viewer/2022062822/5885d5ee1a28ab42028b75c3/html5/thumbnails/10.jpg)
Any Questions?