our new partnership starts...

Our new partnership starts here.

New Partner Welcome Guide

You’re more than just a reseller.You’re our partner.Before diving in, we want to point out a list of our top partner resources that can be found on the Lenovo Partner Network (LPN) website.

US www.lenovopartnernetwork.comCA www.lenovopartnernetwork.com/ca

LPN is our one-stop marketing and sales tools shop for Lenovo Business Partners. The site is where you can find partner-related resources for Lenovo products, programs, services, rebates, sales tools, and more!

Lenovo Partner ProgramsMaximize your margins by using our easy and stackable programs when purchasing through an Authorized Lenovo Distributor.US www.lenovopartnernetwork.com/programsCA www.lenovopartnernetwork.com/ca/programs

TopSeller Quick Reference GuideUse this as your guide to in-stock, TopSeller Focus products at Distribution.US www.lenovopartnernetwork.com/topsellerguideCA www.lenovopartnernetwork.com/ca/topsellerguide

Lenovo Solutions CentreWeb-based product and services sales tool. Build customized quotes and make side-by-side product and services comparisons.US www.lenovosc.comCA www.lenovosc.com/can

Lenovo Quick PickWeb-based options configurator tool. Quickly identifies compatible and recommended options for systems to aid in upsell.US www.lenovoquickpick.comCA www.lenovoquickpick.com/can

Lenovo Pre-sales Advisor Tool (PSAT)Configure Lenovo and System x servers and storage systems with compatible options.www.presalesadvisor.com

Lenovo Partner AssistContact Lenovo Partner Assist with any partner-related [email protected] Chat also available on the Lenovo Partner Network home page.

ContentsCompany Overview 6Learn about the One Lenovo philosophy.

Products and Services 10Overview of products and services available in the Channel.

What to Purchase? 22Learn about which type of products and services provide the highest margins.

How to Purchase? 28View the list of Authorized Lenovo Distributors and financing options.

How to Profit? 32Stack our Partner Programs to gain higher margins.

Accolades & Glossary 38View product reviews and learn some Lenovo lingo.

Quick Start Guide Overview

This brochure provides an overview to doing business with Lenovo as an Authorized Partner. On the following pages, you will learn about Lenovo and our innovative products, how to purchase these products, and how to gain the highest margins selling them to your customers.

Please return to this checklist after reading through this guide and complete the following activities to familiarize yourself with LPN.

LPN CHECKLIST

Visit the LPN home page to join our Twitter and LinkedIn Partner Communities.

US www.lenovopartnernetwork.com CA www.lenovopartnernetwork.com/ca

Learn about our simple, consistent, and profitable Partner Programs.

US www.lenovopartnernetwork.com/programs CA www.lenovopartnernetwork.com/ca/programs

View and download the TopSeller Quick Reference Guide.

US www.lenovopartnernetwork.com/topsellerguide CA www.lenovopartnernetwork.com/ca/topsellerguide

View and download TopSeller Rebates Guide.

US www.lenovopartnernetwork.com/rebates CA www.lenovopartnernetwork.com/ca/rebates

Educate yourself on our Product Configurator tools.

US www.lenovopartnernetwork.com/configurators CA www.lenovopartnernetwork.com/ca/configurators

Find the next date for our monthly Partner Webinars to learn about the latest Channel updates.

US www.lenovopartnernetwork.com/webinars CA www.lenovopartnernetwork.com/ca/webinars

Learn how to get up to $500K of interest-free credit (for 60 days) through Lenovo Partner Credit.

US www.lenovopartnernetwork.com/financing CA www.lenovopartnernetwork.com/ca/financing

Visit our Branding page to download Lenovo logos and other elements for your marketing efforts.

US www.lenovopartnernetwork.com/branding CA www.lenovopartnernetwork.com/ca/branding

Have a website? Register for Content Syndication to display Lenovo’s product showcase for free.

US www.lenovopartnernetwork.com/syndication CA www.lenovopartnernetwork.com/ca/syndication

Start selling!

COMPANY OVERVIEW

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WHO IS LENOVO?

60,000+ EMPLOYEES

$46B GLOBAL AND FORTUNE 500 TECHNOLOGY COMPANY

COUNTRIES WORLDWIDE HAVE LENOVO OFFICES

LENOVO DEVICES ARE SOLD EVERY SECOND

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One Vision

Simplicity. Regardless of program or process, tablet or high-end server, Lenovo emerges today with best-in-class solutions for the business partner channel. We strive for

simplicity in every aspect, which results in speed and profitability in your business.

ONE LENOVO One Lenovo is our effort to be simple and predictable, and we designed our coverage model and programs to accelerate your growth with us. Lenovo is now your one-stop-shop for anything from data center servers to tablets and PCs. We are excited to bring you these opportunities and enhancements to our product and program solutions.

One Sales Coverage Model

We’ve developed an integrated sales team which is positioned to assist you

with all products, through all routes. This collaboration effort will provide tighter

alignment and deeper engagement with an emphasis on driving growth.

One Set of Programs

System x and legacy Lenovo programs are now unified and payable from $1 on

all TopSeller models.

One Distribution Model

We offer an open and competitive Distribution model where you can purchase any product, anywhere,

anytime. We are setting a new standard providing a single route for purchase,

finance, and warranty across all solutions.

One Portfolio

A newly consolidated portfolio provides you the opportunity to transcend from

a traditional hardware provider to a solutions integrator, offering significant

value to your customers, greater margin in attached services, and supporting

longer term relationships.

...

COMPANY OVERVIEW COMPANY OVERVIEW

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PRODUCTS& SERVICES

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InnovationAlwaysFrom laptops, desktops, and tablets to datacenter servers, Lenovo’s innovative and reliable products have your customers’ needs covered. This section provides an overview of products you can purchase from Authorized Lenovo Distributors. Visit the Lenovo Partner Network website for full product details.

ThinkPad & Lenovo Laptops & Tablets

For product pricing and specs, view the Lenovo TopSeller Quick Reference Guide.

US www.lenovopartnernetwork.com/topsellerguideCA www.lenovopartnernetwork.com/ca/topsellerguide

ThinkPad X Series Uncompromising 12.5" & 14" Ultrabooks

ThinkPad P Series Powerful 15" & 17" mobile workstations

ThinkPad Yoga2-in-1 business ready 12.5" & 15" Ultrabooks

ThinkPad 11eRugged 11.6" laptops built for education

Move your business forward with Intel Inside®

PRODUCTS & SERVICES PRODUCTS & SERVICES

Thin and light. Multi-mode designs. Workhorse machines. You will have no trouble finding a suitable fit for your customers’ mobile needs with Lenovo’s wide range of legendary and award-winning ThinkPad® laptops and tablets.

ThinkPad T SeriesLegendary premium 14" & 15.6"laptops & Ultrabooks

ThinkPad E Series 14" & 15.6" laptops with great performance at a great price

ThinkPad Helix Detachable 11.6" 2-in-1 Ultrabook

Lenovo MIIX 700Stylish 2-in-1 12" tablet

Multi-Spec Tested

Multi-UsageModes

Spill-Resistant Keyboards

Multi-TouchDisplays

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ThinkStation WorkstationsSpace-saving form factors. Tool-less design. Energy efficient. ThinkCentre® desktops and all-in-ones deliver rock-solid reliability and security along with the manageability businesses demand.

ThinkCentre M Series Tiny Full-Featured Micro desktops

ThinkCentre & Lenovo Desktops & All-in-Ones


Easy-to-use, modular designs. ISV certified. High-performance processing. ThinkStation® workstations combine the latest Intel® multi-core processors with powerful NVDIA® graphics while running cooler, quieter and more reliably than the competition.

Space-Saving Designs

Multi-Monitor Support

Tool-less Maintenance

Energy Efficiency Certifications

Lenovo S Series All-in-OnesEntry-level 21.5" & 23" AIOs for SMB

ThinkCentre E Series All-in-Ones Value 19.5" AIOs for SMB

ThinkCentre M Series All-in-OnesPremium 21.5" & 23" AIOs for SMB & Enterprise

ThinkCentre Tiny-in-One 23 (23")Display designed for Tiny desktops

Lenovo S Series TowersEntry-level desktops for SMB

ThinkCentre E Series TowersStylish desktops for SMB

ThinkCentre M Series TowersEnterprise desktops

ThinkCentre M Series Thin ClientsThin client solutions

ISV Certified

High-Performance Processing

Tool-less Maintenance

Flex Bay Features

ThinkStation P5001P tower with up to 11 storage drives and 8 memory slots



ThinkPad P SeriesPowerful 15" & 17"mobile workstations

ThinkStation P3001P tower with up to 4 storage drives and memory slots

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Lenovo’s rack and tower servers are ideal for a range of customers and use cases from line-of-business applications in smaller firms, to full data processing needs in mid-sized firms, to distributed computing deployments in the largest of organizations.

Industry-Leading Reliability & Satisfaction


Maximize savings and improve data protection for your customers’ business with world-class features that store, manage, and protect their valuable files.

Storage + Networking Solutions

1P/2P Rack & TowersIndustry workhorses from small office to datacenters

High-End Enterprise Rack SystemsFastest performance that can handle mission-critical workloads

Converged/Blade SystemsConvergence of server, network, and management

Dense Systems Maximizing performance and massive scalability

High Performance

Advanced Data Protection

High-Density Expansion

Cloud Convenience

Storage Area Network (SAN)Performance and value

Network-Attached Storage (NAS)Enterprise storage features at a great price

Direct-Attached Storage (DAS)High-density expansion

Tape StorageLow-cost, archival storage

Networking SwitchesIntelligent and fast data center switches

ThinkServer TD350 TowerCompact 4U, dual-processor tower

Extreme Performance

Flexible & Scalable

Lenovo Storage 3200Feature-rich, high-performing SAN

Server Racks + Towers

#1Enterprise

Virtualization

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We put our monitors through 2,000+ quality tests so they won’t fail you. ThinkVision monitors also meet the highest efficiency ratings and most are made from 85% recycled materials.

ThinkVision Monitors


The average ThinkPad customer will spend over $200 on accessories over the course of any single ThinkPad laptop’s life-span. Help your customers get the most out of their investment while maximizing your margins by attaching the right Think accessories at the point of sale.

Think + Lenovo Accessories

ThinkVision X24 (23.8")FHD, Ultra-Slim Profile Monitor

MicePerfect for anyone on the go

MemoryCapacity to enhance any systems’ ability to run more programs

Optical drivesCompact and stable solution to access discs when you need them

Monitor standsProviding a better user experience

Power adaptersConvenient access

BatteriesDelivering a greater amount of run time

CasesProtect and carry

DocksMulti-functional convenience

Graphics cardsEfficient and ideal graphics solutions for professionals

Hard drivesRugged, light, and reliable performance

KeyboardsCompact and award winning

LocksManage physical security

ThinkPad StackPower. Router. Speaker. Storage.

Energy Efficient

Full HD Displays

ThinkVision E1922 (18.5")Best value commercial monitor

ThinkVision E2223s (21.5")FHD monitor that meets all work and home needs.

ThinkVision E2323 (23")FHD monitor that meets all work and home needs.

ThinkVision T2424p (23.8")FHD monitor that can maximize your visual experience

ThinkCentre Tiny-in-One 23 (23")Simple, all-in-one FHD display for Tiny PCs

Tiny PC Mounting

Multiple Video Input Options

Find compatible and recommended monitors and accessories on Lenovo Quick Pick.

US www.lenovoquickpick.com CA www.lenovoquickpick.com/can

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Depot or Courier Service Parts and labor repair coverage where shipping (including packaging) or delivery to the repair center is paid for by Lenovo

Expedited Depot With this service, your system receives the highest priority for parts and position in the repair queue, and repairs receive priority over and standard Depot service. You also receive expedited ADP repairs.

Onsite/In-Home Service Parts and labor repair coverage where labor is provided onsite at your place of business or home.

4-Hour Onsite Response Time Primarily for Lenovo servers, we offer best-in-class 4-Hour Onsite Response Time in either a 24x7 Service Window or 9x5 Service Window. Our 24x7 response includes nights, weekends, and 24x7x365 phone support.

8-Hour Onsite Response Time in 24x7 Service Primarily for Lenovo servers, we offer best-in-class 8-Hour Onsite Response Time in a 24x7 Service Window. Our 24x7 response includes nights and weekends, and 24x7x365 phone support. Warranty Extensions Available for periods of up to five years (depending on your system). Match coverage terms to your refresh cycles to extend the lives of your PCs and get the most out of your PC investment.

Visit Lenovo Partner Network for more details about Lenovo Services.

US www.lenovopartnernetwork.com/services CA www.lenovopartnernetwork.com/ca/services

PRODUCTS & SERVICES

Sealed Battery Warranty Extension With a non-customer replaceable unit (non-CRU) battery, replacement involves Depot or onsite servicing by a trained technician. Protect your investment and minimize system unavailability by extending the 1-year base battery warranty to a 3-year Sealed Battery Warranty. Priority Technical Support An enhanced warranty plan that provides direct anytime-access to the right level of tech support on the first call, making your priority our priority. You get faster problem resolution of PC problems, with low predictable pricing that helps manage overhead costs. Priority Technical Support includes: Accidental Damage Protection (ADP) Lenovo’s ADP Service covers accidents beyond the system warranty and protects your PC from non-warranted operational or structural failures incurred under normal operating conditions. Keep Your Drive Service (KYD) Lenovo’s Keep Your Drive Service allows you to keep your drive, so you improve data security and potentially alleviate civil liability risks associated with data breach.

Augment your services portfolio and increase profit margins with cost-effective, close-to-the-box Lenovo Services. We offer a wide range of TopSeller Services, making it easy to attach at point of sale.

Lenovo Services

PRODUCTS & SERVICES

Lenovo Services

DepotOnsiteExpedited DepotExtensionAccidental Damage ProtectionSealed Battery WarningPriority Technical SupportKeep Your Drive4-Hr Response8-Hr Response

Lenovo Service Notebook Desktop Workstation Server

Available on these modelsAvailable on certain models

Lenovo ServicesLenovo Services

WHAT TOPURCHASE

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TopSeller ProductsPurchasing and Selling. Made easy.

Lenovo is committed to making it easy to get its products in your hands and out to your customers quickly. While we sell products in any configuration your customer may need, we also offer popular pre-configured TopSeller models as well as TopSeller Focus models that are guaranteed in stock at distribution and ready for immediate delivery. Use your Business Partner ID Number to order through your preferred distributor.

TopSeller Focus Models

If you need to fill an order fast, TopSeller Focus Models are the way to go. These pre-configured systems are in stock at Distribution and ready for immediate shipment, even overnight.

TopSeller Models

TopSeller Models are top customer-requested system configurations that come with standard ordering lead times.

TopSeller Definitions

Where to find TopSeller Focus Products A complete listing can be found in the TopSeller Quick Reference Guide, available on the Lenovo Partner Network Website under the Resources tab. This easy-to-use guide highlights the specs and pricing of TopSeller Focus Models and Options that are currently available at Distribution.

If you cannot find the right system in our Focus portfolio, we also offer non-focus TopSeller models that still qualify for our Partner Programs. However, these models do come with standard ordering lead times. Custom To Order (CTO) options are also available. Please contact your sales rep or Distributor for more information.

These guides provide a view of: Specs and pricing for TopSeller

products and options New additions to the TopSeller portfolio Lenovo partner rebates and discounts TopSeller transition models

WHAT TO PURCHASE? WHAT TO PURCHASE?

Both of these model types qualify for many of our money-making Partner Programs, which are explained later in this guide.

TopSeller Focus Models have the added benefit of carrying rebates on select systems quarter-to-quarter to maximize your profits even further.

TopSeller Focus Model Features

In Stock at DistributionQualify for Partner ProgramsRefreshed quarterlyAddresses the majority of customer needsDesigned to maximize your margins

Move your business forward with Intel Inside®

For product pricing and specs, view the Lenovo TopSeller Quick Reference Guide.


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Product Comparison & Configuration ToolsLenovo offers our Channel Partners useful online product tools to help you find the right solutions for your customers. Follow these three easy steps to view, compare and configure Lenovo products.

WHAT TO PURCHASE?

Visit Lenovo Partner Network to view more Product Configuration tools.

US www.lenovopartnernetwork.com/configuratorsCA www.lenovopartnernetwork.com/ca/configurators

WHAT TO PURCHASE?

SERVER

PC

STEP 1

TopSeller Quick Reference Guide

STEP 3

STEP 2Lenovo Solutions

Center

Lenovo Solutions Center gives you the ability to compare TopSeller products side-by-side, even across multiple product families. Download your search results and share with

your customers.

US www.lenovosc.comCA www.lenovosc.com/can

Lenovo Quick Pick

Lenovo Pre-Sales Advisor Tool (PSAT)

www.presalesadvisor.com

Configure Lenovo and System x servers and storage systems with

compatible options in PSAT. Search by part numbers, features, specs,

product name, and more.

The Lenovo TopSeller Quick Reference Guide lists our TopSeller Focus products, which are guaranteed

in stock at Distribution and ready for immediate shipment.

US www.lenovopartnernetwork.com/topsellerguideCA www.lenovopartnernetwork.com/ca/topsellerguide

Lenovo Quick Pick offers the ability to find compatible accessories and

services to aid in your upsell. Search by system name, machine type, or just

view all accessories.

US www.lenovoquickpick.comCA www.lenovoquickpick.com/can

HOW TOPURCHASE

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HOW TO PURCHASE?

Authorized Lenovo DistributorsAs a Lenovo Partner, you have the freedom to purchase products from any Authorized Lenovo Distributor. It’s easy to set up an account with a Distributor. Just give them a call. Be sure to have your Lenovo BPID number handy.

ArrowUS 888-228-2101CA 888-833-3557arrow.com

ASI800-200-0274(US or CA)asipartner.comasipartner.ca

AvnetUS 800-409-1483 CA 800-668-7982 avnet.com

D&H DistributingUS 800-340-1001CA 800-340-1008 dandh.comdandh.ca

Ingram MicroUS 800-456-8000 CA 800-668-3450ingrammicro.comca.ingrammicro.com

Synnex Corporation US 800-456-4822 CA 800-268-1220synnex.com synnex.ca

Tech DataUS 800-237-8931 CA 800-668-5588techdata.comtechdata.ca

Still unsure of how to purchase products or have other questions? Reach out to your Lenovo Sales Representative or Lenovo Partner Assist (LPA) team.

Lenovo Partner Assist (LPA) ChatLive Chat is available off of the Lenovo Partner Network home page, or you can contact LPA by phone or email.

Monday - Friday: 9:30 am - 6 pm [email protected]

HOW TO PURCHASE?

Financing SolutionsAs an Authorized Lenovo Business Partner, you now have easy access to channel-friendly financing solutions so you can secure credit, manage cash flow, and acquire the inventory you need. We also offer financing for your customers to help you close more sales.

To assist in conserving cash and increasing working capital for partners, Lenovo has teamed up with De Lage Landen Financial Services (DLL) to bring you Lenovo Partner Credit. Lenovo Partner Credit offers 60-day interest-free terms for credit lines up to $500,000 on purchase of Lenovo products.

Benefits100% interest-free money for 60 daysCredit lines up to $500,000 Conserve cash and increase working capital1-page application (www.dealerapplication.com)

USDave [email protected]

CAJennie [email protected]

Lenovo is dedicated in delivering a positive financing experience to your customers as well. Enter Lenovo Financial Services (LFS). This leasing option allows your customers to bundle and finance the entire solution (hardware, software, and LFS-approved services), allowing you to close more sales quicker.

BenefitsBundle your various hardware, software, and services solutionsLeverage competitive leasing rates and no payments for 90 daysIncrease your margins with LFS rebatesObtain quick credit aprovals and dedicated support

[email protected]

[email protected]

FOR YOU FOR YOUR CUSTOMERS

Visit Lenovo Partner Network for full details about our financing programs.

US www.lenovopartnernetwork.com/financingCA www.lenovopartnernetwork.com/ca/financing

??

Questions

Questions

HOW TOPROFIT

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Get with the programs.Maximize your growth with Lenovo’s profitable Partner Programs.

Now that you know where to find Lenovo’s products to sell, use our stackable Partner Programs to maximize your profits. These programs have been sharpened and honed over the years to be best-in-class and make the purchasing and selling of Lenovo products easy and profitable. Our key programs are instantly available at Distribution, so no back-end claiming is required.

HOW TO PROFIT?

Visit Lenovo Partner Network for full program details.

US www.lenovopartnernetwork.com/programs CA www.lenovopartnernetwork.com/ca/programs

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THE PROGRAMS YOU NEED TO KNOW

HOW TO PROFIT?

Lenovo Rebate ProgramEarn up to a 2.5% rebate when purchasing products through an Authorized Lenovo Distributor.

1.5% Rebateon TopSeller products $649 or less

2.5% Rebate on TopSeller products $650 or greater

2.5% Rebateon all server systems, server options, server services, and lenovo storage

Partner Demo ProgramUp to 50% off list price when you use the products for demonstrations, seed units, or internal use.

35% OffTopSeller laptops, desktops and workstations

50% OffSelect TopSeller server and storage systems

50% offServer options

Lenovo SPIFF ProgramPartner Sales Reps can earn up to $10K per quarter selling Lenovo products and services. Earnings are loaded onto a personal VISA Prepaid Card.

LaptopsUp to $100/unit

DesktopsUp to $15/unit

WorkstationsUp to $100/unit

Server & StorageUp to $150/unit

Options & ServicesUp to $50/unit

Think TopSeller Client Volume DelegationEarn up to a 4% rebate on qualifying TopSeller laptops, desktops, workstations, and related options and services.

4% rebate (5-500 units)ThinkPad, ThinkCentre, ThinkStation, options, services, and monitors.

New Customer Bonus (NCB)Earn up to a 15% rebate on deals involving a new customer.

5% Rebate Select laptops, desktops, workstations, monitors, options, and services

15% RebateSelect server, storage, options, and services

NCB nominations can be registered at www.lenovoleads.com.

Deal RegistrationEarn up to an 8% rebate on new opportunities where Lenovo is also engaged with an End User Rep.

5% RebateSelect laptops, desktops, workstations, monitors, options, and services

8% RebateSelect server, storage, options, and services

Deal Registration nominations can be registered at www.lenovoleads.com.

Program terms, rebates, and SPIFF amounts are subject to change.

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PARTNER PROGRAM STACKING EXAMPLES

BOTTOM LINE: Stack our partner programs and earn higher margins. It is really that simple.

NEW CUSTOMER BONUS15% Rebate x Total Price

LENOVO SPIFF PROGRAM$50 SPIFF per unit

$522

$500

$3,133

Example 1 Sale of 10 Lenovo x3550 M5 rack servers to a new customer

[ ]Estimated Partner Price*: $2,089 x 10 = $20,890

LENOVO REBATE PROGRAM2.5% Rebate x Total Price

REBATE

$4,155 TOTALS19.9% Margin

Sale of 10 ThinkPad Yoga 12" laptops to a new customer

[ ]

Stack Lenovo Partner Programs to maximize your margins.

*All & any presumptions of benefit or actual sales prices are for illustrative purpose only & Lenovo acknowledges that resellers reserve their rights to set pricing in accordance with their independent policies & guidelines. Prices/Rebate amounts subject to change.

Estimated Partner Price*: $919 x 10 = $9,190

LENOVO SPIFF PROGRAM $10 SPIFF per unit

VOLUME DELEGATION 4% Rebate x Total Price

$230

$367

$100

LENOVO REBATE PROGRAM2.5% Rebate x Total Price

REBATE

$1,157TOTALS12.5% Margin

DEAL REGISTRATION 5% Rebate x Total Price

$460

HOW TO PROFIT? HOW TO PROFIT?

Example 2

GLOSSARY& ACCOLADES

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GLOSSARY & ACCOLADES

Awards and Product Reviews

ThinkPad Yoga 15

“An almost perfect 2-in-1.” LAPTOP

ThinkPad T450s

“With epic battery life, a durable design, a sharp display and the best laptop keyboard anywhere, the ThinkPad T450s is the ultimate portable productivity powerhouse.”LAPTOP

ThinkPad X1 Carbon (3rd Gen)

“One of the best laptops of 2015.”Notebooks.com

ThinkPad E450

“A solid, affordable small-business laptop.” LAPTOP

ThinkPad10

“Full PC experience for both the consumer and the professional.” LAPTOP

ThinkStation W550s

“The raw power of a workstation, in a form factor that wont be an undue burden on-the-go.” Slashgear

7.4 4/5

LAPTOP

Editor’s Choice 2015

Notebooks.com

ThinkPad T540s ThinkPad 11e Chromebook

ThinkPad X1 Carbon (3rd Gen) ThinkPad Helix 2

Visit Lenovo Partner Network to view our TopSeller products.


4/5

The Verge

Best Chromebook You Can Buy

LAPTOP

We look over our products with a critical eye

so they catch every critic’s eye.

Accreditations and Awards

GLOSSARY & ACCOLADES

Lenovo Lingo GlossaryWhile doing business with Lenovo, you may hear or run across some terms you may not understand. This glossary supplies definitions of some of the most used Lenovo terms that may pop up during a conversation or while browsing on the Lenovo Network website.

ADP

BPID

LFS

LPA

LPN

MTM

PDP

Priority Support

PSREF

Quick Pick

Solutions Centre

TopSeller

TopSeller Focus

TopSeller Guide

NCB

WAMO/SPL

Accidental Damage Protection

Business Partner Identification Number

Lenovo Financial Services

Lenovo Partner Assist

Lenovo Partner Network Website

Machine Type Model

Partner Demo Program

Priority Technical Support

Product Specifications Reference Sheets

Lenovo Quick Pick

Lenovo Solutions Centre

TopSeller Products

TopSeller Focus Products

TopSeller Quick Reference Guide

New Customer Bonus

Warranty Matrix Tool

Service offering that protects your mobile devices beyond the system’s warranty from non-warranted operational or structural failures.

Required to benefit from Lenovo partner pricing, programs, and rebates when purchasing through Distribution.

Leasing option that allows your customers to finance their entire solution through Lenovo.

North America-based business partner support team. Contact them for partner-related questions

Your centralized online repository for partner-related sales tools, marketing assets, whitepapers, product images, and more.

Required when ordering product; confirms you are ordering the correct configuration.

Partner program that allows partners to receive up to 35% off products when they are used for demonstration, seed units, or internal use.

Service offering that lets you bypass basic troubleshooting with direct access to advanced level technicians 24/7.

Provides comprehensive information about the features and technical specifications of Lenovo products. Used to differentiate current and withdrawn model configurations.

Web-based configurator tool that helps you pick the right options to offer your customers.

Web-based product and services sales tool to build customized quotes and make side-by-side product and services comparisons.

TopSeller products are top customer requested system configurations that come with standard ordering lead times.

Pre-configured systems that are in stock at Distribution and ready for immediate shipment.

Use this as your guide to the most well-stocked products at Distribution; details under resources tab on LPN.

Partner Program that offers rebates upfront when the deal involves a new customer.

Downloadable tool used to match warranty services with Lenovo products.

LENOVO LINGO FULL TERM DESCRIPTION

US www.lenovopartnernetwork.com CA www.lenovopartnernetwork.com/ca

our new partnership starts...

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