our product range guide - ddc dolphinddcdolphin.co.uk/wp-content/uploads/2016/04/product-range-guide...

Our Product Range Guide

Hygiene through innovation

Pulpmatic Range

The efficient operation of the Pulpmatic macerators

translates into significant operating cost savings in terms of

staff time, and water and electrical consumption.

Dual Antimicrobial Action

The Pulpmatics use the latest antimicrobial materials

Microbesafe - silver nanotechnology in their lid construction

and offer automatic disinfection of the internal maceration

chamber. The chamber is rinsed thoroughly with water and

DDC’s disinfectant EcoCleanse leaving the chamber clean

and smelling fresh.

Environmentally Friendly

The Pulpmatic disposal system macerates recycled paper

products and with their short cycle

times reduce the volume of water

required, efficiently saving water

and electricity, helping to reduce

environmental impact.

Automatic disinfectionAll Pulpmatics have an automatic

disinfection option that will cleanse

the drum after each cycle to meet

EN1276 and EN13697 standards

eliminating spores of up to

99.999% of major HCAI’s

Easy Service Programme

We supply the most comprehensive after sales service

and support on all our products which is reinforced by an

extensive team of fully qualified engineers with a high level

of specialist knowledge. The combination of our GPS

managed service system and DDC’s extensive network

of strategically located service and installation engineers

means we are able to provide the very best response time

throughout the UK.

DDC Dolphin’s Pulpmatic range of machines offer a

complete macerator system for the disposal of medical

pulp. The range consists of the Pulpmatic Uno, Pulpmatic

Eco and Pulpmatic Ultima each designed to provide a

hygienic, safe disposal system for all disposable pulp

products. They also feature a unique hands free open

and close operation which greatly reduces the risk of

cross contamination.

Patented Hands Free Operation

Our Pulpmatic macerators are the only machines using

totally hands free technology offering patented completely

hands free operation by means of a footcup at the base

of the machine and a top mounted optical sensor to close

and start the machine. This makes the Pulpmatic range

of machines not only more convenient for the user, but

also more hygienic by reducing the potential for cross

contamination.

Efficient & Economical

Pulpmatics offer greater efficiency made possible by the

unique design features, including in the Pulpmatic Ultima

the nine-blade cutting system which allows faster and

quieter operation as well as a consistently smaller particle

size.

Why choose a Pulpmatic?

Pulpmatic Uno Pulpmatic Eco Pulpmatic Ultima

Pulpmatic Uno

The Pulpmatic Uno is a compact pulp macerator with capacity for 1-2 pulp items per cycle of 65 seconds.

Developed for low demand areas of single bed wards and en-suite facilities, the Pulpmatic Uno is ideal

for these situations with its compact size, low noise and extremely low water and electricity consumption

Compact macerator for single medical pulp items designed for low use areas

Key Features

Patented hands freeopen and close

operation___________

Dual antimicrobial action

___________

Automatic disinfection

______

Compact size___________

Efficient and economical

___________

Environmentallyfriendly

___________

Reduced waterconsumption___________

Easy to use___________

Easy to install___________

Easy service programme

General

Stainless Steel grade: 304

Dimensions: w x h x d 400 x 975 (±3) x 510 mm

Weight: Dry 55kg

Capacity: 1-2 pieces medical pulp

Operation cycle time: 65 seconds

Decibel rating: 58.9 dba

Electrical

Voltage: 110V 60Hz dedicated 15A breaker (UL version)

Voltage: 230V 50Hz dedicated 13A breaker


Voltage: 415V 50Hz 3Ph + Neutral & Earth 16A

Cable connection: 230V 3 core sheathed x 1.5mm2, 2m long

Cable connection: 415V N/A

Circuit Protection: 30mA RCD, GFI, IEC60364 compliant

Rated power input: 0.8kW

Electrical consumption per cycle: 0.005kW

Steam generator power: N/A

Motor power: 0.75kW

Pump power: 0.125kW

Water

Water connection: ¾” BSP male fittings required

Water pressure: Cold water ¾” 0.5-10 bar

Water flow rate (Min): 5 Litres per minute at 1 bar

Water tank capacity: 15 Litres

Water consumption per cycle: 9.5 Litres

Waste connection: N.B. 50mm (2”)

Overflow connection: 22mm

DisinfectionRecommeded disinfection detergents: EcoCleanse+

Disinfection tank volume: (external) 5 Litres

Disinfection dosing per cycle: 13 MillilitresDue to a policy of continuous

development and improvement the right is reserved to supply products which may differ slightly from those

described in this brochure

General



Weight: Dry 75kg




Electrical

Voltage: 110V N/A


Voltage:230V 60Hz dedicated 13A breaker

Voltage: 415V N/A







Motor power: 0.75kW

Pump power: 0.345kW

Water










Disinfection dosing per cycle: 8 Millilitres

Pulpmatic Eco

The Pulpmatic Eco as its name implies, is an eco friendly macerator with capacity for 3-4

pulp items per cycle of 105 seconds. It is specifically designed to cope with most regular

usage patterns, ensuring disposal with the minimum use of water and electricity.

Eco friendly cost saving medical pulp macerator

Key Features



Dual antimicrobialaction

___________

Efficient andeconomical

___________


___________

Reduced waterconsumption___________

Automatic disinfection___________




Due to a policy of continuous development and improvement the right is reserved to supply products which may differ slightly from those


Pulpmatic Ultima

The Pulpmatic Ultima is a large capacity pulp macerator able to cope with 4-6 pulp items per 120

second cycle. Suitable for busy dirty utility rooms the Pulpmatic Ultima was developed to cope in

high use areas and its unique nine bladed macerating technology was specially developed for the

Pulpmatic allowing for rapid cycle time and low noise levels.

Modern and hygienic disposal of medical pulp for high use areas

Key Features




___________

Large capacity___________


___________


___________





General



Weight: Dry 75kg




Electrical

Voltage: 110V 60Hx dedicated 15A breaker (UL version)



Voltage: 415V 50Hz 3Ph + Neutral, 16A







Motor power: 0.75kW

Pump power: 0.345kW

Water





Water consumption per cycle: 26 Litres






development and improvement the right is reserved to supply products

which may differ slightly from those described in this brochure

Incomatic Macerator

Patented Hands Free Operation

The Incomatic, like our Pulpmatic macerators, is operated

using our patented completely hands free open and

close mechanism by means of a toe cup at the base of

the machine and a top mounted optical sensor to close

and start the machine. This makes the Incomatic not only

more convenient, but also more hygienic to use than

other macerators and reduces the potential for cross

contamination.

Dual Antimicrobial Action

The Incomatic also benefits from latest antimicrobial

materials Microbsafe - silver nanotechnology in its lid

construction and offers automatic disinfection of the

internal maceration chamber. The chamber is rinsed

thoroughly with water and DDC’s disinfectant EcoCleanse+

leaving the chamber clean and smelling fresh.


The Incomatic has an automatic disinfection option that will

cleanse the drum after each cycle to meet EN1276 and

EN13697 standards eliminating spores of up to 99.999% of

major HCAI’s

Easy Service Programme

We supplying the most comprehensive after sales service

and support on all our products which is reinforced by

an extensive team of fully qualified engineers with a high

level of specialist knowledge. The combination of our GPS

managed service system and DDC’s extensive network

of strategically located service and installation engineers

means we are able to provide the very best response time

throughout the UK.

The Incomatic is the ultimate in maceration design and

technology. At DDC Dolphin we have years of experience

in designing maceration systems and with the Incomatic,

we have developed to a cost effective incontinence

pad and nappy disposal system that is better than ever.

Hygienic Disposal

Getting rid of the mountains of pads and nappies that

are generated each day in a care home or hospital

environment can be quite a headache. The Incomatic

provides a convenient, hygienic and economical solution.

Incontinence products are shredded into fine particles

and then discharged directly into the sewage system.

No storage, no smells, no mess, providing a clean and

efficient way to dispose of your clinical waste.

Reliable Engineering

DDC products are renowned for their reliability. Many years

of manufacturing expertise enable us to select components

of the highest quality and dependability. Special attention

has been given to designing a machine that is robust and

able to cope with the high workloads experienced in care

comes and hospitals. The Incomatic like all our macerators

is supremely easy to use, quick, efficient and able to

dispose of up to 2 pads in less than 2 minutes.

Why choose an Incomatic?

General



Weight: Dry 75kg

Capacity: 1 Large or 2 small maceratable nappies


Decibel rating: 60 dba

Electrical

Voltage: 110V N/A



Voltage: 415V 50Hz 3Ph + Neutral & Earth, 16A







Motor power: 2.2kW

Pump power: 0.345kW

Water

Water connection: ¾” BSP male fitting required










Incomatic

It couldn’t be simpler, incontinence products are shredded into fine particles and then

discharged into the sewage system. No storage, no smells, no mess. The Incomatic is supremely

easy to use, quick and efficient, surprisingly quiet and able to dispose of up to 2 pads in less

then 2 minutes. Maceration is the preferred method of disposal for incontinence and nappy pad

disposal and is recommended in Government guidelines aimed at reducing landfill disposal.

Cost effective incontinence pad and nappy disposal

Key Features

Patented hands free open and close



___________

Advanced cutting technology

___________

Cost effective disposal

___________



___________

Easy to use ___________

Easy to install ___________


Due to a policy of continuous development and improvement the right is reserved to supply products


Panamatic Range

The Maxi Plus has a special rim flush facility which is

particularly useful for disposal functions. Both the Maxi and

Maxi plus are cold water fill, with the Optima 3 having the

added benefit of using hot and cold water.

Panamatic XL2, XLS and XLC

The Panamatic XL2, XLS and XLC are our front loading

pan washer and disinfectors, they incorporate modern

design concepts and the latest technological advances.

These highly advanced machines are designed to comply

with the latest European Standards (ISO 15883) and water

regulations, therefore guaranteeing a high quality product

with the highest hygiene and disinfection levels. The units

are fabricated from high grade stainless steel with pressed

rather than welded wash chambers to eliminate any

crevices where bacteria might linger. The XLS, our entry

level machine, is only available as a manually operated

appliance, whereas the XL2 and XLC are available as

manual or automated models which incorporate hands

free open, close and start functions. All Panamatics empty

automatically when the door closes and have a digital

display which shows programme selection, cycle stage and

temperature.

Panamatic Combis

Panamatic Combis combine a Panamatic with a stainless

steel sink unit complete either with wrist lever taps or taps

to HTM64 standard, work surface and lockable storage

cupboard. Combi sinks are available in a choice of single or

double door sizes and can be combined with any Panamatic

in the range. The modular design adopted makes it

possible to combine these units with any other product in

DDC Dolphin’s range, including Incomatic and Pulpmatic

macerators and Hygenex disposable hoppers to give a neat

and entirely uniform appearance to your

sluice room.


Thermal disinfection complies with the very latest standards

and guidelines, including HTM2030

Open/close Operation

With the exception of the XL machines all our washer

disinfectors are opened using our innovating foot cup or

foot plate technology depending on the model. Three of our

top loading Panamatics, the Mini, Midi and Optima 2 are

equipped with our patented hands free open, close, start

function making the operation of the machines totally hands

free, further reducing the potential for cross contamination.

Our diverse range of Panamatic pot washers and

disinfectors bring further innovations to our market leading

range of sluice / dirty room solutions. Panamatics are

unrivalled in performance, reliability and ease of use in

care home and hospital environments. Our large selection

of top and front opening washer disinfectors can provide

solutions for all requirements.

Panamatic Mini & Midi and Optima 2

The Panamatic Mini, Midi and Optima 2 are top loading

Panamatics with our unique automated completely hands

free open, close and start facility, greatly reducing the

potential for cross contamination. The Panamatic Mini is

designed for relatively low workload solutions, with a single

pot capacity. The Panamatic Midi has additional capacity

for a total of two pots to help you clear workloads quickly

and effectively, saving time and cutting costs. The Optima

2 has the same capacity and functionality of the Midi with

the added benefit of a hot prewash at the beginning of

each cycle.

Panamatic Maxi, Maxi Plus and Optima 3

The Panamatic Maxi, Maxi Plus and Optima 3 have

exceptional 3 pot /pan capacity which is concealed within a

surprisingly compact frame. These top loading

Panamatics combine large capacity and versatility to pro-

vide a superior solution for busy sluice room environments.

Why choose a Panamatic?

Panamatic Mini

Designed for relatively low workload situations, the Panamatic Mini is exceptionally versatile and easy

to load using our patented hands free open, close and start function which greatly reduces the risk of

cross contamination.

Washer disinfector raising the standards in hygiene control

Key Features




___________

Increased wash performance___________



___________




General



Weight: Dry 55kg

Capacity: 1 pot + 1 urine bottle

Operation cycle time: 6 minutes


Electrical

Voltage: 110V N/A



Voltage: 415V N/A






Steam generator power: 2.5kW

Motor power: N/A

Pump power: 0.425kW

Water








DisinfectionRecommeded disinfection detergents:

EcoWash+ or EcoWash+ Ultimate



development and improvement the right is reserved to supply products


Panamatic Midi

With its greater capacity the Panamatic Midi is able to process two pots and one bottle at a time,

helping you to clear workloads quickly and effectively, saving time and cutting costs. Its large

top opening allows easier loading and greater capacity helping you clear workloads quickly and

efficiently, saving time and cutting costs.

Large capacity washer disinfector saving time and cutting costs

Key Features




___________







General



Weight: Dry 57kg

Capacity: 2 pots + 1 urine bottle



Electrical

Voltage: 110V N/A



Voltage: 415V N/A







Motor power: N/A

Pump power: 0.425kW

Water














Panamatic Maxi & Maxi +Top of the range washer disinfector combining exceptional capacity and versatility

Key Features

Hands free lid opening

___________

Exceptional capacity

___________

Maxi Plus rimflush facility

___________

Digital temperature

display___________





General


Dimensions: w x h x d 600 x 900 x 600 mm

Weight: Dry 45kg

Capacity: 3 pots + 2 urine bottle



Electrical

Voltage: 110V N/A



Voltage: 415V N/A







Motor power: N/A

Pump power: 0.75kW

Water




Water tank capacity: 27 LitresWater consumption per cycle:Maxi:Maxi+

26 Litres35.5 Litres






Disinfection dosing per cycle: 30 Millilitres Due to a policy of continuous development and improvement the right is reserved to supply products which may differ slightly from those


Our top of the range Panamatic Maxi and Maxi + have an extra large wash chamber which can

accommodate with ease three round or two square commode pots or bedpans per cycle. This

exceptional capacity is concealed within a surprisingly compact frame. The Maxi + has the added

advantage of a special rimflush facility, particularly useful for disposal function such as emptying

buckets or vases. Simply press the foot pedal with the lid open and contents emptied into the

chamber are flushed away.

General



Weight: Dry 55kg

Capacity: 2 pots + 2 urine bottles



Electrical

Voltage: 110V N/A



Voltage: 415V N/A







Motor power: N/A

Pump power: 0.75kW

Water


Water pressure: Hot & cold water ¾” 0.5-10 bar










Panamatic Optima 2

Designed for optimal performance with both hot and cold wash cycle before disinfection,

the Panamatic Optima 2 can process two bedpans and two urine bottles at a time and

can easily accommodate large bowls. The Panamatic Optima 2 will help clear workloads

quickly and effectively, saving time and cutting costs.

Washer disinfector with optimal performance clearing workloads quickly and effectively

Key Features




___________


Hot prewash cycle

___________


Top loading___________

Easy to use__________





General



Weight: Dry 77kg

Capacity: 3 pots + 3 urine bottles



Electrical

Voltage: 110V N/A



Voltage: 415V N/A







Motor power: N/A

Pump power: 0.75kW

Water


Water pressure: Hot & cold water ¾” 0.5-10 bar










Panamatic Optima 3

This top of the range Panamatic combines exceptional capacity and versatility within a

surprisingly compact frame. In busy hospital dirty utility areas, the Panamatic Optima

3 excels. It executes a hot prewash at the beginning of each cycle and Its large wash

chamber accommodates, with ease, three bedpans with lids or 2 large bowls per cycle.

This exceptional capacity is concealed within a surprisingly compact frame helping you

clear workloads quickly and effectively.

Exceptional capacity with easy loading, perfect for busy dirty utility areas

Key FeaturesHands freelid opening

___________

Hot prewash cycle

___________

Exceptional capacity

___________

Easy loading___________




___________


___________





Panamatic XLS

The XLS is our entry level front loading Panamatic. The XLS is designed to wash and disinfect

human waste containers used in nursing homes, small clinics and hospitals where a simpler,

more affordable machine is needed. The XLS is only supplied as a manually operated appliance,

and has the capacity for three urine bottles or one urine bottle and one pot per cycle. It has three

washing programmes, a control keyboard which shows

the phase of the cycle, alarm messages and disinfection

temperature. The dosing pump comes complete with

level monitoring in the canister and dosage adjustable

from the keyboard. Simple to install, simple to use,

simple to service and maintain and complies fully with

European Standards

ISO 15883

Entry level manual front loading washer disinfector

Key FeaturesComplies to European standards ISO 15883

___________

Digital programme

display___________


Front loading___________




General



Weight: Dry 85kg

Capacity: 3 urinals; 1 bed pan + 1 urinal

Operation cycle time: 7-8 minutes


Electrical











Motor power: N/A

Pump power: 0.8kW

Water


Water pressure: Hot & Cold water ¾” 0.5-10 bar




Waste connection: N.B. 90mm (3½”)

Overflow connection: Internal







Panamatic XLC

The Panamatic XLC bedpan washer is designed to wash and disinfect human waste containers used

in nursing homes, small clinics and hospitals where a simple machine is needed. The XLC offers high

technology in reduced space with its compact frame still managing to encompass many of the features

of the larger models. The XLC is not only available as a stand alone machine but can be supplied as

wall mounted, built-in and under worktop model. It has a graphic

display panel for easy communication between machine and

user, intelligent control of the water flow, pressure and injection

systems which improve the washing performance and it has

an in-built self-disinfection system. The XLC comes in manual

or automatically closing versions and also complies fully with

European Standards ISO 15883.

Compact high performance front loading washer disinfector

Key FeaturesComplies to

European standards ISO 15883

___________

Digital programme display

___________

Automatic open, close & start

option available___________

Compact design___________


Wall mounted, built-in and

under worktop options available

___________






General



Weight: Dry 85kg

Capacity: 3 urinals; 1 bed pan + 1 urinal



Electrical










Steam generator power: 2.7-3.2kW

Motor power: N/A

Pump power: 0.8kW

Water






Waste connection: N.B. 90mm (3½”)






General



Weight: Dry 100kg

Capacity: 2 urinals + 2 bed pans



Electrical










Steam generator power: 2.7-3.2kW

Motor power: N/A

Pump power: 0.8kW

Water












Panamatic XL2

The Panamatic XL2 is our top of the range front opening washer disinfector. The XL2 has an

exceptionally large washing chamber, able to process 2 bedpans and 2 urine bottles in one

cycle. Available in either a manual or hands free option, with the latter incorporating a foot pedal

for opening the door and elbow buttons for selecting

and initiating cycles, the XL2 is not only available

as a stand alone machine, but can be supplied

as wall mounted, built-in and under worktop

models. The XL2 is simple to install, simple to

operate and simple to service and maintain with

advanced computer diagnostics and in-built routine

maintenance warning systems and complies fully

with European Standards ISO 15883.

Top of the range front loading hands free washer disinfector

Key FeaturesComplies to European standards ISO 15883

___________

Digital programme display

___________

Automatic open, close & start

option available___________

Wall mounted built-in and

under worktop options available

___________

Automatic disinfection ___________





Due to a policy of continuous development and improvement the right is reserved to supply

products which may differ slightly from those described in

this brochure

Hygenex ConsumablesOur new Hygenex consumables are designed to provide you with a complete range of cleaning products which help reduce the risk of HAI’s, raising the standards in infection control.

Our products are effective against all common HAI’s including MRSA, C.Diff, Norovirus, and Legionella. Our revolutionary new wipes, suitable for skin and surfaces, are effective on skin for up to 6 hours and surfaces for up to 30 days after use.

We have chemicals to compliment the extensive choice of machines, with products for washing and disinfecting as well as schale inhibitors to prevent the build up of lime scale.

A selection of these products can also be included as part of our Gold or Platinum PPM contracts.

• EcoCleanse+ macerator disinfectant• EcoWash+ for use in washer disinfectors in soft water areas• EcoWash + Ultimate for use in washer disinfectors in hard water

areas• EcoCleanse+ revolutionary maceratable wipes suitable for skin and

surface use• Alcohol and alcohol free hand sanitizer gel and foam available in

500ml bottles or 1litre refill packs for automatic dispenser• Hands free automatic dispenser for hand sanitizer gel and foam• Antibacterial perfumed soap• Surface spray sanitizer in spray and refill packs• Room air freshener for metered dosing dispenser• Metered automatic aerosol dispenser• Stainless steel cleaner/polish

Dosing Pumps

Used to dispense inhibitors to prevent the

build-up of limescale.

Sluice & Slophoppers SinksJANITORIAL HOPPERCombining a disposal hopper with a facility for filling

and emptying buckets.

SIT ON SINKTOPS HTM64Sit on sinktops comply with HTM64

INSET SINKTOPSInset sinktops with polished bowls

SIT ON SINKTOPS HTM63A range of sit-on sinktops to the size and profile as

specified by HTM63

COMBINED DISPOSAL HOPPER & WORK SURFACECombining a hopper with a useful multi-purpose

work surface

COMBINED DISPOSAL HOPPER, WORK SURFACE AND SINKOffering the additional flexibility of a deep sink

measuring 500mm x 400mm x 250mm.

Hygenex Stainless Steel Furniture

DDC Dolphin supply a wide range of high quality support equipment for Sluice Rooms and Dirty Utilities. All our fixtures come in standard sizes but can be tailored to individual needs and where appropriate are HTM 64 Compliant. Our range of stainless steel furniture comprise of standard products designed for healthcare use and washbasins and other products specifically designed to comply with Health Technical Memoranda (HTM) 63, 64 and Health Building Note (HBN) 00-10. All products can be supplied in either 304 or 316 austenitic stainless steel, 304 is the standard grade and is appropriate to most healthcare applications, 316 is a higher quality material and is available on request. DDC Dolphin are the only manufacturer in the UK to offer the full range of sluice room products. Our design team has specialist and comprehensive knowledge of all aspects of sluice room equipment and our ‘one stop shop’ approach gives us a unique and valuable perspective that allows us to offer impartial advice and tailor solutions to your requirements. We provide detailed specification of each product we manufacture, which along with architectural plans for each unit, allow direct incorporation into overall design documentation.

Beautifully designed high quality stainless steel for every application

Sink & Sink Storage Units Wash Hand Basins

BASE UNITS These units comprise of a stainless steel sink

and storage cupboard available in a choice

of single or double door sizes with right or

left hand work surface. Manufactured from

1.2mm 304 (1.4301) stainless steel they can

also be supplied to HTM 64 standards and also

available in Monocoque lightweight construction.

Monocoque lightweight construction.

WALL CABINETS A range of wall units manufactured from 1.2mm

304 (1.4301) specification stainless steel for the

storage of consumables and equipment with

clean lines, hinged doors supplied with a welded

framework. Available as one two or three door

cabinets with security locks an option, they

can also be supplied in Monocoque lightweight

construction.

HEIGHT ADJUSTABLE SINK Adjustable height sink with shallow bowl to

allow for wheelchair access, powered from a

mains supply and has a 300mm range of motion

controlled via switches located on the front of

the unit.

WHB2 LARGE WASH HAND BASINStandard features are:-

• bowl size: 406mm x 260mm x 130mm

• chrome-plated wrist lever taps

• apron support for wall mounting

• 32mm drain assembly

WHB3 CORNER WASH BASINStandard features are:-

• bowl size: 320mm diameter x 105mm




WHB1 SMALL HAND WASH BASINStandard features are:-

• bowl size of: 235mm diameter x 120mm




STAINLESS STEEL FURNITURE

Room Design

DDC Dolphin sluice room design service

We are the only manufacturer in the UK to offer the

full range of sluice room products. Our design team

has specialist and comprehensive knowledge of all

aspects of sluice room equipment. Our

‘one-stop shop’ approach gives us a unique and

valuable perspective that allows us to offer

impartial advice and tailor solutions to your

requirements. Our website provides detailed

specification of each product we manufacture,

along with architectural plans for each unit that are

downloadable, allowing direct incorporation into

overall design documentation.

Building Innovation

Designing hospitals for the 21st century requires an

innovative, informed, and cost-effective approach.

Incorporating sluice rooms into the architectural de-

sign of new hospitals needs consideration of all fac-

tors relating to infection control, access, flow of work,

and layout. Sluice room design must meet or exceed

Healthcare Associated Infections (HCAI) policies. A

demonstrably integrative and rigorous approach is

required that meets the specific needs of the hospital

design in hand. Dolphin DDC pride themselves on

being able to supply all of the needs of design teams

at this critical stage of the hospital design process

through the application of their unique, one-stop-shop

methodology to sluice room design.

Complete One-Stop Room Design & Fittings

Services

Maintenance Our servicing and maintenance provisions are

designed to help you control risks, reduce your

down time and reduce your operating costs. We

offer regular service contracts and maintenance on

all leading brands of pan washers and macerators

plus HTM validation testing. Our engineers are the

UK’s leading sluice room experts and the after sales

service we offer is second to none.

We can provide on site surveys to ensure that

machines and sites are working effectively and meet

current healthcare standards. Our engineers are able

to provide professional recommendations on repair,

replacement and refurbishment of equipment.

TrainingWe offer on-site training, imparting a wealth of

practical and relevant knowledge to your staff,

allowing them to become active agents in infection

control and efficiency improvements.

ServiceWe pride ourselves on supplying the most

comprehensive after sales service and support,

which is reinforced by an extensive team of fully

qualified engineers with a high level of specialist

knowledge. The combination of our GPS managed

service system and DDC’s extensive network of

strategically located service and installation engineers

means we are able to provide the very best response

times throughout the UK.

Our engineers are fully trained and re-certified on

a regular basis, ensuring we always offer the very

best advice, and the very best service. DDC Dolphin

engineers are specialists in the installation, testing,

and maintenance of all dirty utility room equipment.

They carry stock of spare parts for all major brands

and models of pulp macerators, incontinence

macerators, bedpan washer disinfectors, and dirty

utility room sanitaryware.

Service, Maintenance and Training

Service Contracts A Preventative Planned Maintenance (PPM) Service Contract

from DDC Dolphin will give you complete peace of mind for all

your service requirements. There are three types PPM service

contracts to choose from, all created and tailored to give the

required support to our customers individual needs and with

our highly skilled team of engineers based throughout the UK,

we are able to service both our own, and other manufacturer’s

assets.

All our service packages offer great value for money and

service and maintenance to suit your budget and needs. Our

flexible and personable level of customer care means that no

client is too large or too small.

GoldPPM

Cover

PlatinumPPM

Cover

SilverPPM

Cover

MODE OF TRANSMISSION

PORTA

L OF E

NTRY

SUSC

EPTI

BLE

HOST

INFECTIOUS AGENT

RESERVOIR

PORTAL OF EXIT

BREAK

ING

THE CHAIN OF INFECTION BREAKING THE CHA

IN O

F IN

FEC

TIO

N

BREAKING THE CHAIN OF INFECTION

DDC Dolphin LtdThe Fulcrum, Vantage Way, Poole, Dorset BH12 4NU

telephone: +44 (0) 1202 731555 | fax: +44 (0) 1202 [email protected]

www.ddcdolphin.co.uk

our product range guide - ddc dolphinddcdolphin.co.uk/wp-content/uploads/2016/04/product-range-guide...

Documents