OUTAGE MANAGEMENT

SYSTEM

MINISTRY OF POWERGOVERNMENT OF INDIA

(A Wholly owned subsidiary of Rural Electrification Corporation Ltd.)

REC TRANSMISSION PROJECTS COMPANY LIMITED (RECTPCL)

Website : www.rectpcl.com

12-21, Upper Ground Floor, Antriksh Bhawan, 22, K G Marg, New Delhi - 110001

Regd. O�ce : Core-4, Scope Complex, 7, Lodhi Road, New Delhi - 110003

Email : contactus@rectpcl.com

www.urjamitra.com

Google Play App Store

KEY FEATURES

URJA MITRA AT A GLANCE

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Ministry of Power, Government of India has set the challenging task of ensuring

“24 x 7 Power For ALL” across the Country. While past two years have seen tremendous

pace of work on the same, Power availability and reliability still remain a matter of concern

for Government as well as the power consumers.

In order to empower citizens of India, Ministry of Power has initiated “URJA MITRA”

Scheme. Developed by RECTPCL (REC Transmission Projects Company Limited, a

subsidiary of M/s Rural Electrification Corporation Limited), “URJA MITRA” is a shining

example of cooperative federalism.

It is first of its kind of an application which shall provide a platform (Web-Portal as well as

Mobile App) for State Power Distribution utilities to disseminate Power Outage information

to urban / rural power consumers across India, on their fingertips, through

SMS/email/push notifications.

It is a move towards Digital India and is based on the Hon’ble Prime Minister’s principle of

Pro-People Good Governance (P2G2).

Dissemination of Power Outage Information with respect to Date / Time of the outage to

consumers through Vernacular SMS/Email/Push notifications on their mobile phones

Real-time Power Outage Information of all areas of the Country on Urja Mitra Mobile App

and citizen dashboard of Web Portal

Facilitates consumers to intimate Power Distribution utilities regarding specific Power

outages in their areas through Mobile App

Facilitates field staff/AEs/JEs to broadcast Power Outage Information through Mobile App

/ Web Portal

Power Outage information display on Discom’s Web Portal and Call Center for better

Government - Consumer Connect and effective Outage Management System

Facility to extend / restore / cancel / reschedule any Power Outage

Integration with Meter Data Acquisition Systems (MDAS) to give real-time tripping

information to concerned Field staff.

National Dashboard shall enable all the users to view the following:

Overview of Onboarded / Participating States and

Discoms

Overview of Power Outages (State / Discom wise)

Real time Power Outage information (Ongoing /

Scheduled / Unscheduled) filtered to circle level,

with time of outage and area affected

Pictorial view of the outages in an area overlaid on the

map.

The uptime/downtime data in any part of the country

Count of registered urban, mixed and rural

consumers on the System

Statistics on Average All India Power Availability

URJA MITRA WEB PORTAL - NATIONAL DASHBOARD

STATES / UTS.

18DISCOMS

33CIRCLES

371

ONBOARD

ONGOING58

SCHEDULED246

ALL INDIA OUTAGES

CONSUMERS (IN LAKHS)

UP78794

DOWN

58

FEEDERS

REGISTERED78852

Registered Urban Consumers

Registered Rural Consumers

Registered Mixed Consumers

215.14210.82229.54

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Current StatusData of around 6.5 crore Rural/Urban/mixed feeder consumers of 33 DISCOMS already linked on web portal

Application Live in 20 Discoms with consumer base of approximately 3 crore. Around 3.5 crore SMS sent till date

Data of another 13 Discoms with consumer base of 3.5 crore already uploaded in the system and application is expected to be live in these Discoms by March 2017.

List of Sample Power Outages

Citizen Mobile Application shall facilitate the following:

CITIZEN MOBILE APPLICATION

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Enable citizens to Register for areas (upto four) for which they wish to receive Power outage

information

Receive advanced SMS / Push Notifications / Emails about Power cut Date / Duration

information in the selected areas

Receive SMS / Push Notifications / Emails about expected restoration time for

UnScheduled Power Outage

Report Power cut related problem to Distribution Company in his/her locality

View Power Outages in pictorial form in an area overlaid on the map

See the Power Uptime / Downtime data in any part of the country

Submit registration request for getting Power Outage related SMS/Push notification/Email

notifications on phone

Mobile App to be available in almost all Vernacular languages for wider use

FIELD STAFF / FIELD AE / JE MOBILE INTERFACE

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Broadcast Power Outage information to tagged consumers for both Scheduled

and Unscheduled outages

Extend / Restore / Cancel / Reschedule Power Outages

View the real time Power Outages due to power tripping of a feeder through MDAS

Outage functionality & enable faster fault correction

Keep track of specific consumer complaints

View the ongoing/Scheduled Power outages in his/her locality

This Mobile App shall also be available in all Vernacular languages for wider use

Field Staff Mobile App Interface shall facilitate the following :

DISCOM DASHBOARD

Discom interface with National Platform

Discom officials to dissemeinate Scheduled / Unscheduled Power Outage information to

registered consumers of their areas.

Upload & View new Consumers of Discom and Field Employee Data.

Discom can Generate Power Outage / SMS and Consumers Reports for any time Period.

Platform to view & address consumer grievances on Power Outages.

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Broadcast Outage interface of Urja Mitra Web Portal

Power Supply in your area will be interrupted

on 02-01-2017 from 07:05 PM TO 08:05 PM for

scheduled maintenance. Inconvenience caused

is regretted . Govt. of Chhattisgarh

Message

02-01-2017 को 07:05-08:05 तक बजली नहीं रहेगी-सूचनार्थ छत्तीसगढ़ सरकार।

ी

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PHOTO GALLERY

Presentation on "Urja Mitra" by Ms.Ritu Maheswari,IAS, ED-RECL & CEO, RECTPCL during Power Minister Conference at Vadodara, Gujarat on 7th October, 2016

Felicitation of Ms. Adra Agarwal, IAS, MD, DGVCL by Shri Piyush Goyal, MoS (IC) for Power, Coal and New & Renewable Energy at Vadodara, Gujarat on 7th October, 2016 for participating in the Urja Mitra initiative

Traning Programme on "Urja Mitra" by RECTPCL at WESCO Utility, Odisha on 23th December, 2016

Traning Programme on "Urja Mitra" by RECTPCL at Surat, Gujrat

Showcasing "Urja Mitra" at Chandipur Beach Festival, Balasore, Odisha

Benefits of Urja Mitra

Ensures transparency and good relationship between

Power distribution companies & the power consumers

to reap various short term and long term Benefits

Supports the 24 x 7 Power For All initiative

of Govt. of India

Provide platform to power consumers/citizens

to intimate Power outage information to Discoms through message/phone.

Powered by REC Transmission Projects Company Ltd (RECTPCL)

REC Transmission Projects Company Limited (RECTPCL) was incorporated in January 2007 as

a wholly owned subsidiary of Rural Electrification Corporation (REC) Limited ( a Government of

India Enterprise) with the objective to promote, organize or carry on the consultancy services

and/or project implementation in any field relating to transmission, distribution, and generation

of electricity in India or abroad.

RECTPCL is working on many initiatives of Ministry of Power as well as various consultancy

assignments in transmission and distribution sector. Our firm has been mandated as Bid

Process Coordinator (BPC) by Ministry of Power for selection of developers as Transmission

Service Provider for Inter State Transmission System (ISTS) through Tariff Based Competitive

Bidding process. From time to time, Ministry of Power, GoI allocates new transmission projects

to the BPC.

Till date, 23 Projects have been allocated to RECTPCL for selection of developer through Tariff

Based Competitive Bidding process and out of this RECTPCL has concluded the bidding

process of 19 projects. RECTPCL is also the implementing agency for 11kv Rural feeder

Monitoring Scheme of Ministry of Power.

Dr. P.V Ramesh, IASChairman, RECTPCL

Ritu Maheshwari, IASCEO, RECTPCL

Bhupender Gupta,Addl. CEO, RECTPCL

12-21, Upper Ground Floor, Antriksh Bhawan,22, K G Marg, New Delhi - 110001

Regd. Office : Core-4, Scope Complex, 7, Lodhi Road, New Delhi - 110003

REC TRANSMISSION PROJECTS COMPANY LTD

Website : www.rectpcl.comEmail : contactus@rectpcl.com

Benefits of Urja Mitra