outline essay gbh
TRANSCRIPT
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7/24/2019 Outline Essay GBH
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Outline
Research Question : Diversifcation, good long-term strategy or not?
Title : The Struggle o I!
Introduction
1. Introduction about IBM, research question, theory that will be
used
Body
2. IBM as multinational company, explanation about M-Form
Theory. !ow they becomin" M-Form company# $The di%ersi&cation'
Theory
(. The process o) their di%ersi&cation. $*+ history' Theory. In%estin" too much in *+, bi" mistae because it taes IBM
down/. The way IBM sur%i%e $0ro%e' )rom manu)acturin" to ser%ice
"losing
. onclusion
#ach $art ma% &'' (ords
)in*
htt$:++(((-'i.mcom+i.m+history+history+decade/&'''html
htt$:++(((or.escom+&''0+0'+01+0'01i.mhtml
htt$:++en(i*i$ediaorg+(i*i+I!
htt$:++(((oregonlivecom+.usiness+inde%ss+&'00+'1+its/i.ms/0''th/.irthday/
ho(/ithtml
htt$:++(((gs.stanordedu+insights+ho(-did-i.m-avoid-.ecoming-e%tinct
htt$:++(((or.escom+sites+stevedenning+&'00+'2+0'+(hy-did-i.m-survive+
htt$:++(((-'0i.mcom+sot(are+ino+television+html+34'224'T52''67html
htt$:++(((8dnetcom+article+.usiness-diversifcation-(ont-guarantee-success+
htt$:++en(i*i$ediaorg+(i*i+I!/9ersonal/"om$uter
htt$:++(((e%tremetechcom+com$uting+027&-i.m-leaves-the-%51-mar*et-at-
long-last-signalling-the-end-o-%51s-$rofta.ility
htt$s:++ans(ersyahoocom+;uestion+inde%?;id
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htt$:++;8com+21&15+in-selling-server-unit-to-lenovo-i.m-goes-urther-do(n-the-
solutions-ra..it-hole+
htt$:++(((theregistercou*+&'04+0'+&+i.m/.ac*ing/a(ay/rom/hard(are+
htt$:++(((i.mcom+$roducts+us+en+
htt$s:++(((gartnercom+doc+2471+diversifcation-hel$s-i.m-(eather-tough
htt$:++(((imdorg+research+challenges+diversifcation-glo.al-e%$ansion-
morrisoncm
htt$:++(((ris*sanddecisionscom+learning-rom-history-%ero%-vs-google-ocus-
vs-diversifcation
http://qz.com/76268/in-selling-server-unit-to-lenovo-ibm-goes-further-down-the-solutions-rabbit-hole/http://qz.com/76268/in-selling-server-unit-to-lenovo-ibm-goes-further-down-the-solutions-rabbit-hole/http://www.theregister.co.uk/2014/10/29/ibm_backing_away_from_hardware/http://www.ibm.com/products/us/en/https://www.gartner.com/doc/374563/diversification-helps-ibm-weather-toughhttp://www.imd.org/research/challenges/diversification-global-expansion-morrison.cfmhttp://www.imd.org/research/challenges/diversification-global-expansion-morrison.cfmhttp://www.risksanddecisions.com/learning-from-history-xerox-vs-google-focus-vs-diversificationhttp://www.risksanddecisions.com/learning-from-history-xerox-vs-google-focus-vs-diversificationhttp://qz.com/76268/in-selling-server-unit-to-lenovo-ibm-goes-further-down-the-solutions-rabbit-hole/http://qz.com/76268/in-selling-server-unit-to-lenovo-ibm-goes-further-down-the-solutions-rabbit-hole/http://www.theregister.co.uk/2014/10/29/ibm_backing_away_from_hardware/http://www.ibm.com/products/us/en/https://www.gartner.com/doc/374563/diversification-helps-ibm-weather-toughhttp://www.imd.org/research/challenges/diversification-global-expansion-morrison.cfmhttp://www.imd.org/research/challenges/diversification-global-expansion-morrison.cfmhttp://www.risksanddecisions.com/learning-from-history-xerox-vs-google-focus-vs-diversificationhttp://www.risksanddecisions.com/learning-from-history-xerox-vs-google-focus-vs-diversification -
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One o the most challenging decisions a com$any can ma*e is (hether to
diversiy, in (hich the outcome can result in e%traordinary re(ards or ris*s I!
or instance, had to ace this situation in order to develo$ the com$any .etter
I! (as frstly esta.lished as "om$uting-Ta.ulating-Recording "om$any in 000
I! manuactures and sells com$uter hard(are and sot(are, .ut currently
ocusing on sot(are as its strategic assets It also o>ers inrastructure services,hosting services and consulting services in areas ranging rom mainrame
com$uters to nanotechnology
In this essay, (e (ould li*e to .ring several to$ics regarding I! 6e (ill
start .y tal*ing a.out im$ortant things ha$$ened to I!, a.out I!s com$any
structure (hich is related to the diversifcation that I! did, more details a.out
the R@D de$artment and $roo o the (ay I! survived
One o the most im$ortant things to remem.er regarding I!s history
(as in 0 (hen I! (as near its disaster I! core .usiness had .een
disru$ted .y the advent o the $ersonal com$uter and client server =nother
reason (as also .ecause the com$etitor had managed to su.stitute I!s
dealers and sales orce .y selling directly to the consumers =s a result, I!
recruited a leader rom outside or the frst time 3erstner ado$ted a triage
mindset and too* ;uic*, dramatic action Ae reverse the move to s$in o> I!
.usiness units into se$arate com$anies as he recogni8ed that one o I!s
enduring strengths (as its a.ility to $rovide integrated solutions or customers
Then a $ro.lem (here the com$any (ould have destroyed that uni;ue I!
advantage occurred
6e no( discuss a.out the fndings regarding diversifcation and relate it(ith I! situation eore diversiying, there are several things that need to .e
considered .y managers Birst managers need to *no( a.out (hat the com$any
does .etter than its com$etitors in its current mar*et Second, they need to *no(
the strategic assets that they need in order to succeed in the ne( mar*et Then
they also have to *no( (hether they can catch u$ to or lea$rog in the
com$etitors game Bourth, is to *no( (hether diversifcation (ill .rea* u$
strategic assets that need to .e *e$t together, (hich is directly related to I!
situation in 0 =ter that they need to fgure out (hether they (ill sim$ly a
$layer in the ne( mar*et or (ill they emerge as a (inner =nd last .ut not least,
they have to *no( (hat can their com$any learn .y diversiying and are theysuCciently organi8ed to do it
=*ers $revious "#O .eore 3erstnerE had s$lit I! into autonomous
.usiness units in order to com$ete more e>ectively (ith com$etitors, (hich
resulted in (orse ailure The ne( "#Os initial ste$s (or*ed ut then he had to
come u$ (ith a (inning strategy, (hich is shiting the com$anys management
system into radical management
I! did the diversifcation .y se$arating the com$anies instead o
.usiness units The !-orm com.ines the distinct .rand and economies o scale
advantages o the large com$any (hile maintaining the o$erational Fe%i.ility !-orm system also allo(s each su.sidiary to o$erate autonomously 6hile the
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division may still .e *e$t under central managements e%$ectation to ma%imi8e
$rofts, each su.sidiary can .e Fe%i.le and act inde$endently
=s I! diversiy in the 07's, I! $ut a lot o investment or research anddevelo$ment centers This move, made I! .ecome one o the frst mover in the
com$uter industry, and it is needed to reaCrm their $osition in the industry I!
got this o$$ortunity since, the Third Industrial Revolution created di>erent
entre$reneurial reaction This made com$anies try to adGust themselves to the
com$etition in the ne( mar*et The $ur$ose o this frst investment is to
encourage their engineers to im$rove their hard(are $roduct es$ecially
com$uterE and sot(are
H$ until no( I! has 0 research centers around the (orld, (hich called
as I! research This research de$artment has invented a lot o innovative
$roduct that is the source o I!s diversifcation They also .ecome home or 7o.el )aureates, HS ational !edals o Technology, 7 HS ational !edals o
Science, 1 Turing =(ard, and 0 Inducees in the ational Investors Aall o Bame
Some o their nota.e develo$ments rom this research center are data ecry$tion
standard, ast ourier transorm, magnetic dis* storage, and one-transistor
dynamic random access memory ut, this move made I! .ecame one o the
.iggest s$ender in research and technology Related to their System 1', I!
s$ent 2 .illions dollar in 01 This investment made them su>er or a great loss
until the end o 01's Investing in .ig $roGect .ecome one o s$ecifc .ehavior
o I!
In 0, fnally I! came to their lo(est $oint (hen they su>ered rom 01
.illion dollars over fve years Its stoc* (as dro$ to 2' $ercent, and they lost 2'
.illion dollars on shareholders value The caused o this turn do(n the frst one
(as, they cant com$ete (ith smaller com$etitors that are less diversifed than
them These com$etitors (ere a.le to du$licate their technology, and one o
them (as Dell The second $ro.lem (as, they ound diCculties in integrating
di>erent technologies, and their customer (as acing the same diCculty
It is o.vious that the core $ro.lem o I! is .ecause they diversifed too
much I! (as tra$$ed in so called e%$ertise $arado% .ecause they tra$$ed in
their o(n com$etency They lose their o(n ocus, and lose their o(n $ersonality
In this case I! need to .ac* to the right trac* This is (hen the
deconglomeration ha$$ened =s the $ur$ose o the deconglomeration is to cut
cost and increased $rofts , their ne( "#O at that time, )ouise J 3ertsner saed
I! rom their nearly death .y remade the organi8ation
ac* then, )ouie J 3ertsner turnaround the I! ocus and do the
deconglomeration Ae tried to ullfl customer needs a.out technology integrated
system (hich ma*es I! no( more ocus on services rather than to
manuacturing hard(are, (hile *ee$ trying to cut the cost =s I! moving rom
manuacturing to service it is sho(n that I! successully aced intensifedinternational com$etition
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ut remade the organi8ation and get the ne( ocus o it, is not enough or
I! i they (ant to survive another 0'' years Related as their title as a .ig
s$ender in reserch and develo$ment and the crisis in 0, I! should consider
(hether it is a good long term decision or not Since long-term investment
should .e ta*e care .y government, as they also got indirect su$$ort rom HS
goverment =s (hat )ouis J 3ertsner did in 0, to *ee$ survive it is true orI! to ocus on customer needs
To conclude, I! (as diversifed and .ecoming a multidivisional com$any
ut as I! .ecome more diversifed and s$ent a lot on research and
develo$ment, they lost their identity and aced some challenges rom its
com$etitors that (ere less diversifed Their s$ending on research and
develo$ment also made them su>er rom loss and .rought them to their lo(est
$oint in 0 Then )ouise J 3ertsner came to the com$any and saed I! .y
changing the ocus o the com$any as a service com$any, and cutting cost ut
in order or I! to survive, they need to consider more a.out s$ending a lot omoney on research and develo$ment Instead, they need to .e ocus more on
customer