outreach project
DESCRIPTION
Outreach Project. East Texas Border Health Clinic. ETBHC – Outreach Project. Project designed to increase access to mental health services in rural East Texas. What ETBHC learned Where we are going. Collaboration – Key to Sustainability. - PowerPoint PPT PresentationTRANSCRIPT
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Outreach ProjectEast Texas Border Health Clinic
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ETBHC – Outreach Project
Project designed to increase access to mental health services in rural East Texas.
What ETBHC learned Where we are going
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Collaboration – Key to Sustainability
Our definition was to develop a team that included non-profit and for profit members to advance a common goal.
We wanted members who would:1.Share knowledge and learning2.Were creative and thought “outside of
the box”3.Committed to the common good of the
community
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Collaborative Culture
Starting with the Board, ETBHC developed a collaborative culture at all levels of the organization.
Selection of Board members based on community involvement
Employee job descriptions require community involvement Speakers Disseminating information
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Collaborative Culture
All staff members job descriptions include requirements to collaborate with the community: Speakers Participate in health fairs Serve on other community coalitions &
organizations Serve on other boards Serving on emergency response teams
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Develop Win-Win Situations
Our community agreements included: Placing signs/info of available services
in visible locations Agreeing to provide speakers, when
appropriate Agreeing to provide space Agreeing to accept/refer to agency,
when appropriate
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First Team
First team included: East Texas Council on Alcoholism & Drug Abuse Community Healthcore (mental health provider) United Churches Care (faith community) East Texas Border Health ClinicAll were chosen because they were committed to
enhancing access to mental health/substance abuse services in the community and ETBHC had worked with agencies since 2004.
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Teamworks Today
Collaboration named: Just for the Health of It / Teamworks
Members include:County Extension County Emergency PreparednessHome Health Agencies Early Childhood DevelopmentArea on Agency Representative of State SenatorMental Health Provider School NurseSubstance Abuse Provider Department of State
Health ServicesCounty Indigent ProviderInsurance Agent
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3 Year Goals
Enhance care to 3000 low income individuals with chronic physical/mental illness
Provide prevention education to 1500 patients
Establish 4 Outreach Clinic sites Hold 200 clinic/consortium days Expand availability of rural health care by
1% Provide healthcare/education to 20 new
patients weekly/1000 new annually.
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Meeting our goals
Held regular outreach clinics Maintained proper supplies Provided basic primary/preventive care Referrals to consortium members for
mental health/substance abuse Maintained continuous communication
with all consortium members Gathered necessary data to measure
outcomes
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Outreach Clinics
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Consumers Educated
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Access to Care
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Increase to Mental Health
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Sustainability
Continue monthly consortium meetings Wrote other grants Out Stationed Medicaid Eligibility
Worker
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What we learned
Be flexible Always include your partners Do not promise something you cannot
do Deliver high quality care Be consistent
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Pitfalls
ETBHC grant was initially written for a mid-level provider to do the outreach. What we discovered:
1. Mid-levels are not that available in East Texas2. Mid-levels, when available, do not want to do
outreach as we defined outreach3. If primary health care was provided through
outreach, ETBHC would need a home health license.
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Pitfalls
Workforce was not available Case management and outreach
services are not for everyone
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Contact Info
Wanda M. Kennel, PhDChief Executive OfficerEast Texas Border Health ClinicP O Box 1326Marshall, TX 75671-1326Phone: (903) 927-3782Fax: (903) [email protected]