outthinker 45 min talk for columbia alumni club ny

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2013 Kaihan Krippendorff All Rights Reserved. www.kaihan.net Your Next Winning Move CBSACNY New York January 23 2014

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A compressed, 45 minute presentation on disruptive strategic thinking we delivered for the Columbia Business School Alumni Club of New York

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Page 1: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Your Next Winning Move

CBSACNY

New York January 23 2014

Page 2: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 3: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 4: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 5: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Mohammad Yunus

Page 6: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 7: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Ratan Tata

Page 8: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Betsy Johnson

Page 9: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Thomas Edison

Page 10: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Ray Kroc

Page 11: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Richard Branson

Oprah Winfrey

Elizabeth Arden

Dhirubhai Ambani

Bill Gates Charles Revson

Henry Ford

Sōichirō Honda

Page 12: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Martin Luther King, Jr.

Mother Teresa

Mahatma Gandhi

Nelson Mandela

Rosa Parks Mohammad Yunus

Margaret Thatcher

Benjamin Franklin

Page 13: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

“First they ignore you,then they laugh at you,

then they fight you,then you win.”

Mohandas Gandhi

Page 14: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

The option beyond the obvious choices; the option others do not see, will not

consider, and will not respond effectively to.

The 4th Option®

Page 15: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Go home

Wait

Climb the walls

Page 16: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

What is your next4th Option®?

Page 17: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Two Standard Approaches

Follow proven rules or best practices

Rules

1. Alkdjfklsdlkj2. Asdlkfj bou3. Alsk boiuoidf4. Goibjhkal dgs5. Glijgbuu gds6. gljgoiud

Lay out options, apply data, arrive at the optimal option

Option narrowing

X

XX

Page 18: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Objectives

Imagine and commit to realizing a different future

Imagine

Choose leverage points others overlook

Dissect

Generate more potential strategies

Expand

Choose strategies competitors will not copy

Analyze

Build buy-in for your strategy

Sell

Five Conversations: The Outthinker Process

Page 19: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Personal Example

Page 20: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Objectives

Imagine and commit to realizing a different future

Imagine

Five Conversations: The Outthinker Process

Page 21: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Objectives

Imagine and commit to realizing a different future

Imagine

Choose leverage points others overlook

Dissect

Generate more potential strategies

Expand

Five Conversations: The Outthinker Process

Page 22: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Alexandra Kosteniuk

How Do Great Strategists See the “Winning Move?”

Page 23: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Source: Baddeley model of short term working memory

Consciousness

Phonetic loop Visuo-special sketchpad Episodic buffer

Page 24: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Relative number of narratives chess players recognize:

Grand master Master Expert

Page 25: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Europe & Americas –Fairy tales

Japan – Koan

India – Puranas

China – 36 stratagems

Page 26: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Identifying Outthinkers

Value creation (TRS)

Revenue growth (CAGR)

(EBITDA)Profit margin

Page 27: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Core Research

Page 28: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Narratives to Find a Fourth Option

#7 Force two-front battle

#32 Create something out of nothing

#22 Move early to the next battleground

#34 Coordinate the uncoordinated

#33 Be good

Page 29: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Move Early to the Next Battleground22

Page 30: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Move Early to the Next Battleground22

“I just think a future in which anyone can shoot stuff into space is more exciting than one which

only the government can.”

Elon Musk, founder, Space-X (2003 interview)

Page 31: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Move Early to the Next Battleground22

Page 32: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Identify and move early to the next battleground.

Where is the next battleground?- Technological trends?- Social shifts?- Geographies?- Buying patterns?- Needs?

22Move Early to the Next Battleground

Page 33: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Narratives to Find a Fourth Option

#7 Force two-front battle

#32 Create something out of nothing

#22 Move early to the next battleground

#34 Coordinate the uncoordinated

#33 Be good

Page 34: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 35: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 36: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 37: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Coordinate the Uncoordinated34

Page 38: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net49

Coordinate the Uncoordinated34

Page 39: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Combine and coordinate independent elements within your environment to orchestrate much greater power.

Who would we like to coordinate?- Customers- Experts- Employees- Real estate- Regulators- Competitors- Driveways- …

Coordinate the Uncoordinated34

Page 40: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Narratives to Find a Fourth Option

#7 Force two-front battle

#32 Create something out of nothing

#22 Move early to the next battleground

#34 Coordinate the uncoordinated

#33 Be good

Page 41: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Force a Two-Front Battle7

Page 42: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

7 Force a Two-Front Battle

Cloud providers

Cloud servicesRetail

“There is no physical analog for what Amazon.com is becoming.”

- Jeff Bezos

Page 43: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

7 Force a Two-Front Battle

Shoes

ShoesCustomer service

Page 44: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

7 Force a Two-Front Battle

Traditional CPA firms

ProjectsResources (Accnts)

Page 45: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Force a two-front battle7

Project your what you are great at into a new area.

What is your unique advantage, capability, or purpose?

Into what new area could you project this?

Page 46: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Narratives to Find a Fourth Option

#7 Force two-front battle

#32 Create something out of nothing

#22 Move early to the next battleground

#34 Coordinate the uncoordinated

#33 Be good

Page 47: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Environment

Employees

Community

Govern-ment /country

Share-holders

Customers

Be Good33

Corporation

Page 48: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

33

61

Be Good

Page 49: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

The Holstee Manifesto

Page 50: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Adopt a strategy that benefits others.

What purpose/ mission/ movement would build support from stakeholders that can help you succeed?

Be good33

Page 51: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Narratives to Find a Fourth Option

#7 Force two-front battle

#32 Create something out of nothing

#22 Move early to the next battleground

#34 Coordinate the uncoordinated

#33 Be good

Page 52: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Create Something Out of Nothing32

Page 53: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Create Something Out of Nothing32

Julie Pickens

Page 54: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Ingvar Kamprad

Create Something Out of Nothing32

Page 55: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Create Something Out of Nothing32

Page 56: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Create Something Out of Nothing32

Page 57: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Add a new piece the board.

What would you like to create/ add to the game?- New categories?- New occasions or needs?- New customers?- New suppliers?- New distributors?- New regulations?

Create something out of nothing32

Page 58: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Find More Stratagems at www.kaihan.net

Page 59: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Narratives to Find a Fourth Option

#7 Force two-front battle

#32 Create something out of nothing

#22 Move early to the next battleground

#34 Coordinate the uncoordinated

#33 Be good

How can you project into a new sector?

What can you create?

Where is the next battleground?

Who could you coordinate?

How can you be good?

Page 60: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Objectives

Imagine and commit to realizing a different future

Imagine

Choose leverage points others overlook

Dissect

Generate more potential strategies

Expand

Choose strategies competitors will not copy

Analyze

Five Conversations: The Outthinker Process

Page 61: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

“Impossible is a word to be found only in the dictionary of fools.”

Napoleon Bonaparte

Page 62: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Selecting your 4th Option

High

Low

Crazy ideas Winning moves

Wastes of time Tactics

Impact• How far would

this get me toward my goal?

• How long before the competition responds?

Difficult Easy

• Can we do this quickly?• Is this inexpensive?• Do we have the capability?

Page 63: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Selecting your 4th Option

High

Low

Crazy ideas Winning moves

Wastes of time Tactics

Impact• How far would

this get me toward my goal?

• How long before the competition responds?

Difficult Easy

• Can we do this quickly?• Is this inexpensive?• Do we have the capability?

Page 64: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Make the impossible possible

Don’t build handsets

Risk of noWiFi

Customer Service toocostly

“Each of these looked like show

stoppers”

Motorola

Earlyadopter

s

No one provides service

David Morken, CEO Bandwidth.com

Page 65: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Objectives

Imagine and commit to realizing a different future

Imagine

Choose leverage points others overlook

Dissect

Generate more potential strategies

Expand

Choose strategies competitors will not copy

Analyze

Build buy-in for your strategy

Sell

Mr. Practical Mr. Obvious Mr. Expert Mr. What Works Mr. Cog

Page 66: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 67: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 68: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 69: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Mohammad Yunus

Page 70: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Thomas Edison

Page 71: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 72: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Ratan Tata

Page 73: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Ray Kroc

Page 74: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Betsy Johnson

Page 75: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

[email protected] @kaihan• Email me to get

presentation• Register for newsletter,

tools, videos• Work out your Fourth

Option®• Contact us for more

support

Page 76: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 77: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 78: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net

Page 79: Outthinker 45 Min Talk for Columbia Alumni Club NY

2013 Kaihan Krippendorff All Rights Reserved.

www.kaihan.net