overview - 富士通 › jp › manual › manualfiles › m...chapter 1 overview of cloud services...

30
B1WS-1227-02ENZ0(00) August 2016 Windows(64) FUJITSU Software Cloud Services Management V1.1.0 Overview

Upload: others

Post on 10-Jun-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

B1WS-1227-02ENZ0(00)August 2016

Windows(64)

FUJITSU SoftwareCloud Services Management V1.1.0

Overview

Page 2: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Preface

Purpose of This Document

This manual explains an overview of Cloud Services Management.

Intended Readers

This manual is written for people who are considering installing Cloud Services Management, and want to understand its concept. Itprovides knowledge for people who want to deepen their understanding of Cloud Services Management, or are already using CloudServices Management and want to know more about it.

Required Knowledge

The following knowledge is necessary.

- General knowledge regarding ICT (Information and Communication Technology)

- General knowledge regarding cloud computing

Structure of This Document

The structure and content of this manual is as follows.

Chapter 1 Overview of Cloud Services Management

Explains the outline, the features, and the system configuration of Cloud Services Management.

Chapter 2 Departments and Roles

Explains the departments managed using Cloud Services Management and each user's role.

Chapter 3 Functions

Explains the functions provided by Cloud Services Management.

Chapter 4 Operational Environment

Explains the hardware and software that are necessary to operate Cloud Services Management.

Glossary

Explains the terms used in Cloud Services Management.

Positioning of This Document

Refer to the "FUJITSU Software Cloud Services Management Documentation Roadmap" for an overview of the Cloud ServicesManagement manuals.

Notational Conventions

For details about the names, abbreviations, and symbols used in this manual, refer to the "FUJITSU Software Cloud Services ManagementDocumentation Roadmap".

Proper Name Abbreviation

FUJITSU Software Cloud Services Management Cloud Services Management

FUJITSU Software ServerView Resource Orchestrator ROR

FUJITSU Cloud Service A5 for Microsoft Azure Azure

Amazon Web Services AWS

FUJITSU Cloud Service K5 K5

VMware vSphere VMware

ServerView Operations Manager SVOM

- i -

Page 3: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Export Administration Regulation Declaration

This document may contain specific technologies that are covered by International Exchange and International Trade Control Laws. Inthe event that such technology is contained, when exporting or providing the document to non-residents, authorization based on the relevantlaws is required.

Trademark Information

- PRIMEQUEST, PRIMERGY, ServerView, Interstage, and Systemwalker are registered trademarks of FUJITSU LIMITED.

- Microsoft, Windows, Windows NT, Windows CE, Windows Vista, Windows Server, Windows Azure, SQL Azure, Win32, MicrosoftQuickBasic, MS, MS-DOS, MSN, Multiplan, and the names of other Microsoft products are either registered trademarks or trademarksof Microsoft Corporation in the United States and other countries.

- Internet Explorer and the Microsoft Internet Explorer logo are either registered trademarks or trademarks of Microsoft Corporationin the United States and other countries.

- Amazon Web Services, the "Powered by Amazon Web Services" logo, and Amazon EC2 are trademarks of Amazon.com, Inc. or itsaffiliates in the United States and/or other countries.

- Firefox and the Firefox logo are trademarks or registered trademarks of the Mozilla Foundation in the United States and other countries.

- VMware, the VMware "boxes" logo and design, Virtual SMP, and VMotion are trademarks or registered trademarks of VMware, Inc.in the United States and/or other jurisdictions.

- Xeon and Xeon Inside are trademarks of Intel Corporation in the U.S. and other countries.

- All other brand and product names are trademarks or registered trademarks of their respective owners.

Notices

- The contents of this manual shall not be reproduced without express written permission from FUJITSU LIMITED.

- The contents of this manual are subject to change without notice.

Revision History

Month/Year Issued, Edition Manual Code

October 2015, First Edition B1WS-1227-01ENZ0(00)

August 2016, Second Edition B1WS-1227-02ENZ0(00)

Copyright

Copyright 2015-2016 FUJITSU LIMITED

- ii -

Page 4: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

ContentsChapter 1 Overview of Cloud Services Management...............................................................................................................1

1.1 What is Cloud Services Management..................................................................................................................................................11.2 Features................................................................................................................................................................................................1

1.2.1 Controlled Cloud Usage................................................................................................................................................................11.2.2 Clear Cloud Selection Criteria......................................................................................................................................................2

1.3 System Configuration.......................................................................................................................................................................... 3

Chapter 2 Departments and Roles...........................................................................................................................................52.1 Departments......................................................................................................................................................................................... 52.2 User Roles............................................................................................................................................................................................6

Chapter 3 Functions................................................................................................................................................................. 93.1 Cloud Management Portal................................................................................................................................................................... 93.2 Organization/User Management........................................................................................................................................................ 103.3 Contract Management........................................................................................................................................................................123.4 Menu Management............................................................................................................................................................................ 123.5 Project Management.......................................................................................................................................................................... 143.6 Platform Management........................................................................................................................................................................153.7 Request Management.........................................................................................................................................................................173.8 Billing Management.......................................................................................................................................................................... 17

Chapter 4 Operational Environment.......................................................................................................................................204.1 Hardware............................................................................................................................................................................................204.2 Software............................................................................................................................................................................................. 20

4.2.1 Supported Operating Systems.....................................................................................................................................................204.2.2 Required Software...................................................................................................................................................................... 204.2.3 Related Software.........................................................................................................................................................................214.2.4 Exclusive Software..................................................................................................................................................................... 21

4.3 Supported Cloud Environments.........................................................................................................................................................214.4 Operating Conditions.........................................................................................................................................................................22

Glossary................................................................................................................................................................................. 24

- iii -

Page 5: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Chapter 1 Overview of Cloud Services ManagementThis chapter explains the overview, features, and system configuration of Cloud Services Management.

1.1 What is Cloud Services ManagementThis section explains the overview of Cloud Services Management.

In competitive business environments in which business processes and ICT systems must change flexibly according to business policies,and in which the need to reduce costs is increasing, so too has utilization of cloud systems developed. In particular, there is a growingdemand for multi-cloud environments that use public clouds in addition to private clouds.

Multi-cloud operation environments present new challenges, however, as it is difficult for operators (information systems departments)to control all clouds in a company, making it difficult to achieve company-wide optimization of ICT resources.

Cloud Services Management is software that realizes control of cloud usage in multi-cloud environments.

By using this product, the usage of clouds, which was previously managed by individual departments and group companies, can be managedcollectively. In addition, by standardizing private clouds and public clouds based on secure and reliable information in multi-cloudenvironments, platform providers (user departments) can select the cloud type that best fits their needs.

Figure 1.1 Overview of Cloud Services Management

1.2 FeaturesThis section explains the main features of Cloud Services Management.

1.2.1 Controlled Cloud Usage- Operators (information systems departments) can realize cloud usage control by centralizing everything from contracts to service

delivery.

- Operators (information systems departments) can check the cloud usage status of each platform provider (user department).

- This frees platform providers (user departments) from work related to contracts that previously had to be performed individually, andlets them focus on business development.

- 1 -

Page 6: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Figure 1.2 Cloud Usage Control Using Cloud Services Management

1.2.2 Clear Cloud Selection Criteria- Operators (information systems departments) can create cloud menus sorted by the service and security requirements of platforms,

and select the cloud service best suited for meeting the requirements of each menu.

- Design of cloud menus can be performed flexibly according to how the cloud is used.

- Operators can set multiple virtual machine specifications in individual menus and provide them to platform providers (userdepartments).

- Platform providers (user departments) can select the menu options from the published menu that fit their requirements.

- 2 -

Page 7: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Figure 1.3 Examples of Categories of Menus

1.3 System ConfigurationThis chapter explains the system configuration of Cloud Services Management.

Figure 1.4 System Configuration of Cloud Services Management

Management Server

The server on which Cloud Services Management operates.

Web Client

Used to access the Cloud Management Portal provided by Cloud Services Management.

See

- For details on the Cloud Management Portal, refer to "3.1 Cloud Management Portal".

- 3 -

Page 8: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

- For categories of users, refer to "Chapter 2 Departments and Roles".

- 4 -

Page 9: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Chapter 2 Departments and RolesThis chapter explains the departments and user roles (authorities) managed by Cloud Services Management.

- Departments

- User Roles

2.1 DepartmentsCloud Services Management manages the following three departments:

- Planners

- Operators

- Platform Providers

Planners

This section explains the planners department.

Planners handle the selection of the clouds to be used by a company and their contracts.

Planners have the following roles:

- Responsibility for contracts with cloud providers.

- Management of menus published for platform providers.

See

For details on menus, refer to "3.4 Menu Management".

Operators

This section explains the operators department.

Operators handle the operation and management of a system.

Operators have the following roles:

- User management and approval of service requests made by the platform providers.

- Configuration and operation of private cloud environments.

Platform Providers

This section explains the platform providers department.

Platform providers develop and provide applications and platforms using clouds.

Platform providers have the following roles:

- Development and provision of applications and platforms using clouds.

- Platform management such as starting and stopping platforms.

See

For details on platforms, refer to "3.6 Platform Management".

- 5 -

Page 10: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

2.2 User RolesThis section explains user roles.

User roles refer to the operation authorities granted to the users of Cloud Services Management. There are two types of user roles: approverand representative, which are assigned to each department.

In addition to the approver and representative roles, operators possess the administrator role with special authorities for Cloud ServicesManagement operation.

The representative role and the approver role have almost the same authority, but approvers use request approval operations to finalizethe addition and modification operations performed by representatives.

The administrator role is a role used to perform special operations related to maintenance and operation, such as investigating and recoveringfrom failures, and verifying connections with external clouds.

In addition, users can operate simultaneously as planners and platform providers, or as operators and platform providers, and have theauthorities of both departments.

The operation authorities granted to each department and its roles are as shown below.

Table 2.1 Operation Authorities of Platform Providers

Menu Approver Representative

ContractManagement

No authorities No authorities

Menu Management Reference Reference

Project Management Add

Modify/Delete (Refer to "Roles in Projects")

Modify/Delete (Refer to "Roles in Projects")

PlatformManagement

Refer to "Roles in Projects" Refer to "Roles in Projects"

Organization/UserManagement

Reference of the organization information inthe platform provider's own organization

Add/Modify/Delete of the user information inthe platform provider's own organization

Reference of the organization information inthe platform provider's own organization

Add/Modify/Delete of the user information inthe platform provider's own organization

Request Management Request/Cancel/Approve/Reject Request/Cancel

Billing Management Reference by organization in the platformprovider's own organization/reference byproject of the projects to which the platformprovider belongs

Reference by organization in the platformprovider's own organization/reference byproject of the projects to which the platformprovider belongs

Table 2.2 Operation Authorities of Operators

Menu Approver Representative Administrator

Contract Management Add/Modify/Delete Add/Modify/Delete Add/Modify/Delete

Menu Management Reference Reference Add/Modify/Delete

Project Management Reference Reference Add/Modify/Delete

Platform Management Reference Reference Add/Modify/Delete

Organization/UserManagement

Add/Modify/Delete Add/Modify/Delete Add/Modify/Delete

Request Management Request/Cancel/Approve/Reject

Request/Cancel/Approve/Reject

Request

Billing Management Reference By Organization Reference By Organization Reference By Organization

- 6 -

Page 11: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Menu Approver Representative Administrator

Reference By Menu

Reference By Project

Reference By Menu

Reference By Project

Reference By Menu

Reference By Project

Table 2.3 Operation Authorities of Planners

Menu Approver Representative

ContractManagement

Reference Reference

Menu Management Add/Modify/Delete Add/Modify/Delete

Project Management Reference Reference

PlatformManagement

Reference Reference

Organization/UserManagement

Reference only of organization information

Add/Modify/Delete of user information

Reference only of organization information

Add/Modify/Delete of user information

Request Management Request/Cancel/Approve/Reject Request/Cancel

Billing Management Reference By Organization

Reference By Menu

Reference By Project

Reference By Organization

Reference By Menu

Reference By Project

Dual Roles

Dual roles can be assigned to users.

The following dual roles can be assigned:

- Planners & Platform Providers - Approver

- Planners & Platform Providers - Representative

- Operators & Platform Providers - Approver

- Operators & Platform Providers - Privileged Approver

- Operators & Platform Providers - Representative

- Operators & Platform Providers - Privileged Representative

- Operators - Privileged Approver

- Operators - Privileged Representative

When a dual role user performs an operation for a department, the user's role must be switched accordingly.

However, users can cancel their own requests without switching roles.

Note

A user cannot be both an approver and a representative.

Roles in Projects

Project users have roles valid within the relevant project in addition to the approver or representative role. During creation of a project, arole is granted to each user added as a project member.

This role determines the user's authorities for service operations targeting the project and platforms in the project.

- 7 -

Page 12: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Project Manager

The project manager role is granted to the user who created the project.

Projects can be created by users who have the platform provider approver role.

Project managers can manage, modify, and delete information of the relevant project.

Project User

The project user role is granted to the members added to the project.

Users who have this role can use platforms added to the project and services added to those platforms.

Each role has the following operation authorities.

Service operations refer to the starting and stopping of virtual machines, and the creation, restoration, and deletion of snapshots.

Table 2.4 Project Roles and Authorities

Project Role Projects Platforms Services

Project Manager Modify/Delete

Add/Delete of projectmembers

Add/Modify/Delete Add/Modify/Delete

Service Operations

Project User Add/Delete of projectmembers

Add/Modify/Delete Add/Modify/Delete

Service Operations

- 8 -

Page 13: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Chapter 3 FunctionsThis chapter explains the functions provided by Cloud Services Management.

Cloud Services Management provides the following functions:

- Cloud Management Portal

- Organization/User Management

- Contract Management

- Menu Management

- Project Management

- Platform Management

- Request Management

- Billing Management

The functions of Cloud Services Management can be operated using the web interface called the "Cloud Management Portal".

See

For details on operation procedures of the functions explained in this chapter, refer to the "FUJITSU Software Cloud Services ManagementUser's Guide for Planner and Operator" and the "FUJITSU Software Cloud Services Management User's Guide for Platform Provider".

3.1 Cloud Management PortalOperation management of this product can be performed from the Cloud Management Portal. Users can use the Cloud Management Portalto perform management work based on their user roles.

When a user enters the ID and password to log in to the Cloud Management Portal, the [Home] window of the Cloud Management Portalis displayed. The Cloud Management Portal provides the following functions:

- Notifications

Provides notifications of the information about the systems that use this product as well as the information about public and privateclouds.

- Function List

Displays a list of the functions provided by this product. Users can use those functions by selecting the desired function from the list.

- 9 -

Page 14: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Figure 3.1 Example of the Home Window

3.2 Organization/User ManagementThis product provides Organization/User Management that enables management of organizations and users. By reflecting informationabout organizations and users onto this product, it is possible to perform control and management which conforms to the actual conditionsof cloud users.

Organization/User Management is a function available to all users. The available functions differ depending on the role of the departmentand user.

For planners, Organization/User Management provides the following functions:

- Organization List

Displays all of the added organizations, accounting codes that are not allocated to organizations, and the information of users ofplanners and operators in list format.

- Add User

The addition of users to planners is possible.

For operators, Organization/User Management provides the following functions:

- Organization List

Displays all of the added organizations, available accounting codes that are not allocated to organizations, and the information of usersbelonging to planners and operators in list format.

- Add Organization

Create a new organization using the [Add Organization] button.

- Add User

The addition of users to all departments is possible.

For platform providers, Organization/User Management provides the following functions:

- Details and User List

Displays detailed information about the organizations belonging to the organization, available accounting codes, and the user list ofthe organization to which the platform provider belongs.

- 10 -

Page 15: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

- Add User

Users can be added to the target organization.

Point

- Organizations, accounting codes, and users can be added and modified in batches using commands. For details on how to performcommands, refer to the "Cloud Services Management Operation Guide".

- By specifying an existing installation of Active Directory as the coordinated directory service of SVOM, user authentication in CloudServices Management can be integrated with Active Directory.

Figure 3.2 Example of the Organization/User Management Window (User List)

- 11 -

Page 16: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

3.3 Contract ManagementThis product provides Contract Management that manages the IDs of the contracts provided by cloud providers as well as various typesof information. By collating and managing various types of information related to the actual virtual machines and cloud providers in use,it is possible provide greater convenience to the operators of a system.

Contract Management is a function for use by operators.

By using Contract Management, not only the contracts provided by cloud providers, but also private cloud information, can be managed.Contract Management provides the following functions:

- Contract List

Displays a list of the contracts that have been added in the system. Details of the added contracts can be checked by selecting the nameof a contract from the list.

- Add Contract

Enables the easy addition of contracts using in-program navigation, including the selection of a cloud vendor, addition of basicinformation such as the Contract ID, etc.

Point

Batch addition can be performed using a command. For details on how to perform commands, refer to the "Cloud Services ManagementOperation Guide".

Figure 3.3 Example of the Contract Management Window

3.4 Menu ManagementThis product provides Menu Management that enables the creation and update of the menus to be published for platform providers.

A menu is a systematic structure that enables easy comparison and selection of a cloud provider and contracted cloud, or an on-premisesenvironment, based on metrics, such as service levels and security levels, which the menu provides.

- 12 -

Page 17: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Using menus, platform providers can use clouds without having to be conscious of hardware configurations and cloud types. In addition,operators can standardize criteria for use during the selection of a cloud, which can prevent issues relating to high cost systems or thosewith low levels of service.

Menu Management is a function for use by planners and platform providers. The available functions differ depending on the role of thedepartment.

For planners, Menu Management provides the following functions:

- Menu List

Displays a list of the menus already added in the system. In the list, the approval level and status are visualized. In addition, detailsof added menu information can be checked by selecting a menu name from the list.

- Add Menu

Adds menu information, including basic information such as menu names, approval levels, and billing information, based on thecontract. Users can add menus easily, by following the navigation provided by this product.

For platform providers, Menu Management provides the following functions:

- Menu List

Displays a list of the menus available for platform providers.

- Add Platform

Select a desired menu from the menu list and add a platform. To add a platform, add the necessary information such as the name andID of the platform, following the navigation provided by this product.

Point

- Batch addition of menus and platforms can be performed using commands. For details on how to perform commands, refer to the"Cloud Services Management Operation Guide".

- In order to create a platform, it is necessary to create a project beforehand.

Figure 3.4 Example of the Menu List (for Planners)

For platform providers, the menu list can be viewed from the [Add Platform] navigation tab.

- 13 -

Page 18: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Figure 3.5 Example of the Menu List (for Platform Providers)

3.5 Project ManagementThis product provides the project management function to manage the operating users with the function to bundle multiple platforms.

Users belonging to any organization can be added as members of a project. Project members can share platforms in the project to whichthey belong. To each member, a role valid within the project is allocated in addition to the role of the user in Cloud Services Management(representative or approver). There are two types of project roles: Project managers, who are responsible for the management of projectinformation, and project users, who are users of the project.

In each project, multiple platforms can be added. These platforms share the approval flows, usage charges, and usage limits configuredfor the menu. The project manager manages usage limits based on a budget in order to facilitate appropriate platform usage.

Project management is a function used by operators, planners and platform providers. The available functions differ depending on the roleof the department.

For operators, and planners, Project Management provides the following functions:

- Project List

A list of all projects held by the system is displayed. In the project list, information such as the project name, the project ID, and theaccounting code can be checked.

Selecting the name of the project you want to reference from the project list to check the information such as the platforms linkedwith the related project and the project members.

For platform providers, Project Management provides the following functions:

- Project List

An approver can check the projects for which a payer is configured under the approver's own organization and the projects for whichthe approver is configured as a member.

A representative can check the projects for which the representative is configured as a member.

By selecting the name of the project to reference from the project list, the information such as the platforms linked with the relatedproject and the project members can be checked.

- Adding Projects and Project Members

An approver defines the payer organization, operating members, etc. of a platform to be created, and adds the project.

- 14 -

Page 19: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

The added project members can add or modify platforms or services linked with the project, and operate added services.

Figure 3.6 Example of the Project Management Window

Point

- Billing limits (thresholds) can be set on the level of the individual project.If the billing of a project exceeds the specified limit, additional operations, etc. of resources (platforms and services) belonging to thatproject are restricted.

- In order to create a project, it is necessary to create an accounting codes and allocate them to an organizations beforehand.

3.6 Platform ManagementThis product provides Platform Management that enables the reference and updating of the platforms created by platform providers. UsingPlatform Management, created platforms, information about connection with the clouds to be used, and usage environments can bemanaged. It is possible to consolidate cloud usage statuses based on the duties of cloud users.

Platform Management is a function used by operators, planners, and platform providers. The available functions differ depending on therole of the department and user.

For operators and planners, Platform Management provides the following functions:

- Platform List

Displays a list of all platforms managed by the system. Platform list enables the confirmation of information about platforms, includingnames, IDs, supervisors, etc.

In addition, the details of each platform can be confirmed by selecting the platform from the list of platforms.

For platform providers, Platform Management provides the following functions:

- Platform List

Displays a list of all platforms being used by the platform providers who are project members. By selecting a platform that you wantto view and update from the list of platforms, the details of that platform can be checked.

- 15 -

Page 20: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

- Update Platforms and Add Services

From the detailed information of the platform, it is possible to update the basic information and add services.

Point

- Batch addition of platforms can be performed using commands. For details on how to perform commands, refer to the "Cloud ServicesManagement Operation Guide".

- In order to create a platform, it is necessary to create a project beforehand.

Figure 3.7 Example of the Platform Management Window (Add Service)

- 16 -

Page 21: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Point

- Starting and stopping of allocated services can also be performed on this window.

- If the limit for the billing of an individual project is exceeded, the addition of services or other operations which may incur additionalbilling charges are restricted.

3.7 Request ManagementThis product provides Request Management that enables the management of contract requests from platform providers.

Request Management is a function available to all users. Using Request Management, it is possible to check the requests issued by usersin each department. The approver of each department approves or rejects the issued requests.

Figure 3.8 Example of the Request Management Window (Request Details)

Point

- The approval flow of a request can be changed by the approval flow configuration information and the Menu Management window.For details, refer to the "Cloud Services Management Operation Guide".

- Requests which have been entered are automatically deleted after the preconfigured storage period. For details on the automaticdeletion of requests, refer to the "Cloud Services Management Operation Guide".

3.8 Billing ManagementThis product provides Billing Management that calculates usage charges according to the actual amount of usage of the clouds.

Billing Management is a function for use by planners, operators, and platform providers.Using Billing Management, it is possible to display information by organization, by platform, by project, and by time period.

The available functions differ depending on the role of the department and user.

- 17 -

Page 22: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

For planners and operators, Billing Management provides the following functions:

- Billing By Organization

Displays the transition of usage charges of all organizations and the usage charge for each platform.

- Billing By Menu

Displays the usage charges for each menu.

- Billing By Project

Displays the billing charges for each project.

For platform providers, Billing Management provides the following functions:

- Billing By Organization

Displays the transition of usage charges of the user's own department and the usage charges for each platform.

- Billing By Project

Displays the billing charges for each project.

Figure 3.9 Example of the Billing Management Window (Graph)

- 18 -

Page 23: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Figure 3.10 Example of the Billing Management Window (List)

- 19 -

Page 24: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Chapter 4 Operational EnvironmentThis chapter explains the operational environment of Cloud Services Management.

4.1 HardwareThis section explains the hardware necessary for operating Cloud Services Management and the virtualization software that supportsoperations on guest OSs.

Table 4.1 Supported Hardware

Type Requirements

Server PRIMERGY, PRIMEQUEST

CPU Intel® Xeon(R) Quad-core or higher

Memory size 8 GB or more

Disk space necessary for installation 2.0 GB or more

Table 4.2 Supported Virtualization Software

Virtualization Software Remarks

Hyper-V Live migration, quick migration, import and export, failover, andHyper-V replication functions are not supported.

VMware vMotion, HA, cloning, FT, and DR functions are not supported.

4.2 SoftwareThis section explains the software necessary for installing Cloud Services Management.

4.2.1 Supported Operating SystemsCloud Services Management operates on the following operating systems.

Table 4.3 Supported Operating Systems

Type Product

Windows (64-bit versions) Microsoft(R) Windows Server(R) 2008 R2 Standard

Microsoft(R) Windows Server(R) 2008 R2 Enterprise

Microsoft(R) Windows Server(R) 2012 Standard

Microsoft(R) Windows Server(R) 2012 Datacenter

Microsoft(R) Windows Server(R) 2012 R2 Standard

Microsoft(R) Windows Server(R) 2012 R2 Datacenter

4.2.2 Required SoftwareCloud Services Management operates using the following software.

Table 4.4 Required Software

Type Product Remarks

Web client Internet Explorer 10, 11orMicrosoft Edge

Necessary for displaying the CloudManagement Portal.

- 20 -

Page 25: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Type Product Remarks

orMozilla Firefox ESR 38, ESR 45

Adobe Reader Necessary for viewing the PDF manuals.

Server operationmanagement

ServerView Operations Manager V6.30 -V7.11

Necessary for the authentication function ofthis product.

The directory service included with SVOMor Active Directory may be used.

Note

- When accessing this product, configure the web browser as follows:

- Enable cookies in the web browser.

- Specify "English" for the language used by the web browser.

- Do not use the web browser on the management server. Some pages cannot be displayed correctly.

Note

When installing this product on a server on which a product that uses the directory service of SVOM is installed, in order to have bothproducts use the SVOM directory service, configure operation as follows to prevent conflicts related to user management.

- Configure the communication settings for the directory service of this product in the same way as when configuring for coordinatedauthentication with Active Directory. For details on configuration refer to "ldap.mode" in "System Information" in the "Cloud ServicesManagement Operation Guide".

- As when coordinating authentication with Active Directory, the entry of user information into the directory service is managedexternally from this program. For details, refer to the "Cloud Services Management Operation Guide".

4.2.3 Related SoftwareThe following software can be operated in coordination with Cloud Services Management.

- ServerView Resource Orchestrator V3.2 Cloud Edition

Required when coordinating with ServerView Resource Orchestrator.

- VMware vSphere 6.0

Required when coordinating with VMware.

4.2.4 Exclusive SoftwareCloud Services Management cannot coexist with the following software.

Table 4.5 Exclusive Software

Product Version/Level

Cloud Services Management Coexistence is not possible with any version

FUJITSU Software Enterprise Service Catalog Manager V16.0

4.3 Supported Cloud EnvironmentsThis section explains the supported cloud environments.

- 21 -

Page 26: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Cloud Services Management can operate in coordination with the following cloud environments.

Table 4.6 Supported Cloud Environments

Type Service or Product SupportedVersion

Supported Features

Publiccloud

Amazon Web Services - - Deploy/Modify/Terminate/Start/Stop virtual machines,and Create/Restore/Delete snapshots

- Request SLBs and RDBs

- Attach/Remove additional disks

- Create/Delete key pairs

FUJITSU Cloud Service A5 forMicrosoft Azure

- - Deploy/Modify/Terminate/Start/Stop virtual machines

- Attach/Remove additional disks

* Compatible with the classic deployment model. Compatiblewith "Azure virtual machine (classic)".

FUJITSU Cloud Service K5 - - Deploy/Modify/Terminate/Start/Stop virtual machines,and Create/Restore/Delete snapshots

- Attach/Remove additional disks

- Create/Delete key pairs

Privatecloud

ServerView Resource Orchestrator V3.2.0 - Create/Return L-Platforms

- Deploy/Modify/Terminate/Start/Stop virtual machinesin L-Platforms

- Attach/Remove additional disks

VMware vSphere 6.0 - Deploy/Modify/Terminate/Start/Stop virtual machines

- Attach/Remove additional disks

4.4 Operating ConditionsThis section explains the operating conditions of Cloud Services Management.

The assumed operating scale is as follows:

- Number of contracts: 5

- Number of menus: 5 Published, 20 Hidden

- Number of platforms: 300

Maximum number of platforms per project: 10

- Number of virtual machines: 600

Maximum number of virtual machines per platform: 20

Maximum number of snapshots per virtual machine: 3

- Number of organizations: 100

Maximum number of organizations belonging to an organization: 10

- Number of platform provider users: 1,000

Maximum number of users per organization: 30

Maximum number of projects to which a user can belong: 10

- 22 -

Page 27: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

- Number of projects: 150

Maximum number of projects per accounting code: 10

Maximum number of members per project: 30

- Number of accounting codes: 100

Maximum number of accounting codes per organization: 5

- Number of requests: 12,000

- 23 -

Page 28: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

Glossary operation options

The service specifications of configurable operations that are added to the basic menu (business monitoring, disaster recovery, etc.).Operation options are configured when operators perform installation.

basic menu

The basic services such as availability, security levels, and common operations, as specified in the service specifications.

basic charges

The fixed monthly charges determined by the items of the basic menu. These fixed charges are applied to each platform, regardless ofthe number of virtual machines that are used.

platform

The management unit used by platform providers who use the cloud. Platforms are comprised of the applied menu, the managementinformation of the selected operation expansion menu, and the information of the used virtual machines, SLBs, and RDBs.

platform providers

Organizations that use the cloud to develop applications.

cloud management portal

The web interface used by users to perform operation management.

operators

Organizations that manages the operation of systems using this product. Operators add organizations, process requests, manageinfrastructures, etc.

quota

The threshold value for billing charges. The upper limit of billing charges per month for each project.

contract

Information related to the contract with the cloud vendor, such as the contract number, the name of the contractor, the contract period,etc.

configuration options

The specifications regarding the configuration of the instance options and system disk images, etc., that can be used for each menu.

service

A collective term referring to virtual machines and options (SLB/RDB).

planners

Organizations responsible for selecting the clouds to be used by their company, and arranging the contracts.

approver

Users that have the authority to approve requests from representatives or other departments in their organization.

initial costs

The charges incurred in the first month after a request is made to use a platform. The installation charges for physical servers, etc. canbe configured.

- 24 -

Page 29: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

request

Request information for a process or operation that requires approval. When approved by an approver, the process is executed or theinformation is reflected.

organization

The individual departments to which planners, operators, and platform providers belong. For platform providers, this is the unit usedfor billing calculations.

by organization

References billing information on the level of the individual organization.

representative

Users in organizations with no approval authority to request to use services, etc.

administrator

One of the user roles among operators. Administrators have the authority to perform any resource operations except for the submissionof requests.

This role is used when performing special actions related to the maintenance or operation of Cloud Services Management, includinginvestigating trouble, checking which clouds are coordinated, forcibly stopping the services during periods of overuse, etc.

accounting code

Code used for categorizing the payers of billing charges. Multiple accounting codes can be added to a single organization for ease ofmanagement. By specifying an accounting code while creating a project, the organizations belonging to that project can be linked toit.

project

The unit used for the management of platforms. Projects are used to manage the users who configure and operate platforms as projectmembers, and contain the payer information of platforms. Multiple platforms can be managed as a single project. In addition, projectmembers can be specified regardless of which organization they belong to.

project manager

One of the user roles used within a project. Project managers possess the authority to modify project configuration information, addor delete project members, and perform all operations related to the configuration, operation, etc. of the platforms belonging to aproject. In the initial configuration of CSM, the user who creates a project is the manager of that project. Only users in platformproviders with the approver role can create projects.

project user

One of the user roles used within a project. The authorities possessed by a project member added to a project. Project users can addor delete project members, and configure or operate platforms belonging to a project.

by project

References billing information on the level of the individual project.

menu

The content and level of services provided to platform providers. There is one menu for each platform. A menu is comprised of thebasic menu, the operation options, and the configuration options.

by menu

References billing information on the level of the individual menu.

- 25 -

Page 30: Overview - 富士通 › jp › manual › manualfiles › m...Chapter 1 Overview of Cloud Services Management This chapter explains the overview, features, and system configuration

user

People who use this product. Used when it is not necessary to distinguish between departments or roles.

resources

Information (organizations, users, menus, projects, platforms, and services) managed by Cloud Services Management.

billing

Information calculated based on metering information and charge information. The charges that platform providers should be invoicedfor. No invoicing function is included.

coordination adapter

The function which coordinates with the specific processes of a target coordinating cloud service. Coordination adapters performprocesses such as the control of the automated provisioning of services, etc. Coordination adapters operate on management servers.

- 26 -