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Overview of Deloitte Consulting and the Business Analyst / Consultant Program City Year 2014-2015 September 9th, 2014

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Page 1: Overview of Deloitte Consulting and the Business Analyst ... · PDF fileOverview of Deloitte Consulting and the Business Analyst / Consultant Program ... Strategy and Operations Consulting

Overview of Deloitte Consulting and the Business Analyst / Consultant Program City Year 2014-2015

September 9th, 2014

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Consulting Overview 4

Lead: Shape the Future 12

Develop: Realize Your Potential 16

Team: Collaborate with Extraordinary Individuals 22

Beyond the BA Program 25

In the Shoes of a BA 28

Next Steps and Q&A 29

Agenda

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Who you are talking to…

Name: Brendan Lehan Office: Boston Role: Business Analyst Client Industries: Public Sector Healthcare, Foundations, Non-Profits Why I’m excited to recruit from CY: Deloitte has been an amazing LACY experience and I’m excited to help other CY alums who are interested in exploring the private sector

Name: Meghan McCormick Office: Boston Role: Business Analyst Client Industries: Agriculture, Industrial manufacturing, Industrial machinery Why I’m excited to recruit from CY: I joined Deloitte after the Peace Corps so I know the value diverse perspectives can bring to the firm

Name: Melissa Singer Office: New York Role: Senior Consultant Client Industries: Life Sciences / Pharmaceuticals Why I’m excited to recruit from CY: I was a TFA Corps Member and appreciated the opportunity Deloitte gave me to transition into the business world from a non-traditional path; I want to help others make this transition

Name: Mike Lefferts Office: New York Role: Consultant Client Industries: Life Sciences / Pharmaceuticals Why I’m excited to recruit from CY: Many of the top performers in our firm come from non-traditional paths like CY and TFA; as a former TFA corps member, I want to help make CY a feeder for great talent

Name: Staci Carney Office: Philadelphia Role: Consultant Client Industries: Healthcare, Non-Profit Why I’m excited to recruit from CY: Many corps members box themselves in when planning for LACY. I want corps members to know that they bring an important perspective to the private sector

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Consulting Overview

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What is Management Consulting?

We solve real problems and create real value

Client has a problem it wants to address, but lacks the resources to achieve its needs

Client partners with Deloitte Consulting and gains innovative solutions, specialized knowledge, and fresh perspectives

“A global philanthropic foundation was preparing for the conclusion of a

prominent college scholarship program and was unsure on the most effective

way continue their impact…”

“…so Deloitte worked with a variety of stakeholders to identify lessons learned

from the program’s history and other leading programs to develop design

options for continued positive impact through financial aid.”

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Strategy & Operations Human Capital

Providing maximum value to clients requires a broad range of talent and capabilities. Deloitte responds to our clients’ needs by aligning practitioners to specific service lines

Technology

What is Consulting at Deloitte?

Strategy Mergers & Acquisitions

Business Model Transformation

Finance Supply Chain &

Manufacturing Operations Service Operations

Technology Strategy & Architecture

Information Management SAP Oracle

Deloitte Digital Customer Solutions Systems Integration

Application Management Services

Actuarial, Risk, & Advanced Analytics

HR Transformation

Organization Transformation

Talent, Performance, & Rewards

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Why Join Deloitte’s Strategy & Operations (S&O) Consulting Practice?

We have the confidence to do what matters

Lead Develop Team

This is why, in December 2012, Kennedy Consulting Research & Advisory named Deloitte as the

No. 1 Global Consulting and Management Consulting firm in the world

We lead our clients and competitors from the front, as demonstrated by our No.1 global market share

Our people are our most valuable asset, and we commit to developing and retaining top-notch talent

We surround our practitioners with the best and the brightest and succeed as one Deloitte

*

* Based on revenue and market share

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Deloitte’s Business Analyst / Consultant Program will equip you with experiences and resources to own, develop, and advance your career

Our Commitment to You

Lead: Shape the Future Industry-Leading Client Work

Respected Market Position

Develop: Realize Your Potential Business Analyst Rotational Program

Firm Eminence and Initiatives

Professional Development

Team: Collaborate with Extraordinary Individuals Your Support Network

Deloitte Alumni Network

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Lead “Shape the Future”

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Impact in Every Commercial Arena

Finance

Mergers & Acquisitions

Supply Chain & Manufacturing Operations

Business Model Transformation

Service Operations

Strategy

Social Impact

Within 6 major industries… …and across 7 service lines

Consumer & Industrial Products

Financial Services

Public Sector

Energy & Resources

Life Sciences & Healthcare

Technology, Media & Telecom

Deloitte Consulting, and specifically Strategy and Operations, has strong and diverse capabilities that enable us to work across a variety of projects to address our clients’ most pressing priorities….

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Across a diverse portfolio of clients…

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…Through a Respected Market Position

Our comprehensive approach differentiates our service from competitors and earns widespread recognition from third party analysts

Advise

Execute

Implement

Operate

#1 Consulting Market Share in the World (Gartner, 2012)

#1 on BusinessWeek’s “50 Best Places to Launch a Career” for 3 consecutive years

Top 5 in Vault Guide’s Consulting 50 in both the “Overall” and “Prestige” categories for 2013

Named in FORTUNE Magazine’s “100 Best Companies to Work For” for the 14th time since 1998

McKinsey & Company Bain & Company

Boston Consulting Group

Accenture IBM

WIPRO Infosys

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Develop “Realize Your Potential”

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Business Analyst Rotational Program

2 Industries 3 Clients 4 Roles 4 Unique

Engagement Experiences

Our Business Analyst Rotational Program is designed to help you gain diverse experiences and own your career

Sample 2-year Rotation

& &

Insurance

Advised healthcare outsourcer on contract negotiation strategy

Helped global insurer to build a new claims system at its UK division in London

Designed and implemented a new pricing strategy for a top distributor of packaged gases and welding goods

Assisted top credit card company with integration of a $30B acquisition

Banking Healthcare Industrial Products

Established a Finance transformation strategy for a major insurance outsourcer

Designed a 5 year IT investment strategy for a major health insurance company

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Firm Eminence and Initiatives

However, development continues outside of client work

We encourage our analysts to be passionate, well-rounded leaders – in both practice and thought – and participate in firm eminence and internal initiatives of their choosing

Firm Eminence

Internal Initiatives

Service lines and industry groups

Community service Recruiting Training and development

BAs often lead and engage in a number of diverse activities, allowing them to form lasting relationships with people who have similar interests

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Local Impact on the Community

Our partnership with Inspire provides opportunities for BAs to apply their consulting skills to serve youth-focused non-profits in their communities

Case Example Deloitte San Francisco,

2013

A Deloitte SF team worked for Reading Partners, a non-profit dedicated to improving students’ reading skills in the Bay Area. The team created an evaluation rubric and best practices to identify, prioritize,

and articulate value proposition to potential

strategic growth partners.

Inspire is a national non-profit volunteer organization that Deloitte has partnered with in Boston and San Francisco (additional offices likely to roll out in upcoming years)

Inspire leadership and volunteers are all pre-MBA analysts and consultants from leading management consulting firms (Deloitte, L.E.K., Bain, and Parthenon)

What is Inspire?

Inspire volunteers form case teams within their firms to provide pro and low-bono consulting services to non-profits, primarily focused on education and youth development

Inspire cases are completed outside of client commitments, taking no more than 5 hours per week

What does Inspire do?

Inspire volunteers want to build a better world by helping non-profit organizations achieve breakthrough results

Inspire provides volunteers with meaningful professional development opportunities

Inspire provides partner firms a vehicle for community engagement

Why do we do it?

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Global Impact on the Community

Our Going Global Giving Back (G3B) program enables BAs to engage in globally-focused community service

Deloitte BAs have an opportunity to participate in a 4-5 day international service trip and develop solutions to address an organization’s business challenges

During a recent G3B Trip…

A team of 25 practitioners flew to Kuna Yala Comarca, the second largest group of lower-income inhabitants in Panama…

…and made a sustainable impact by: Teaching core business skills to a wholesaler Encouraging a general store to utilize

advanced sales forecasting Supporting a retail “bakery” to produce goods

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Professional Development

We are committed to lifelong learning and growth, seeing it as both an investment in you and an investment in our ability to better serve our clients

40-hour annual training

requirement

Milestone trainings Analyst Fundamentals Training

Simulation

Business Analyst Transition Training

Local and Online Learning Required trainings in

presentation development, business case analysis, and interviewing skills, among others

Interactive Workshops Tableau training

Industry updates

Project demonstrations

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Team “Collaborate with Extraordinary Individuals”

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Your Support Network

We believe in maintaining an open-door policy and promoting relationships among practitioners across all levels. Beginning with your first day at Deloitte, you will have a

strong and comprehensive support network invested in helping you to customize your career

Your Mentors Counselors Onboarding Advisors Deployment Manager

Your Communities Local office BA/C

community National Business Analyst

Action Committee (BAAC)

Your Contributions Teammates from client

engagements Colleagues from firm

initiatives Relationships from all

other encounters

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Colleagues for Life

BAs go on to do great things both within and beyond Deloitte

Whether you follow the path from BA to Partner, pursue graduate school, or explore outside opportunities, you will always remain a “colleague for life”

Make sure to visit www.deloitte.com to learn about the many paths your life can take with a foundation from Deloitte’s Business Analyst / Consultant Program

Fill Alison Rezai’s shoes at Hewlett-Packard as Senior Director of Marketing Planning & Performance

Ride the wave to Partner like Tim Calvert and lead Deloitte’s BA/C Program

Pursue non-profit ventures, like Ken Zeff, and become Chief Operating Officer of Green Dot Public Schools, a leading national charter management organization

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Beyond the BA Program

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Two Career Paths for Top Business Analysts

Business Analyst Consultant

GSAP (MBA)

Manager Senior Manager

Partner/ Director

Senior Consultant

Continuous Career Path

Deloitte supports the development and growth of its top performers via the Graduate School Assistance Program (GSAP) and the Continuous Career Path (CCP)

Option 1: Apply for GSAP and attend top MBA programs with our sponsorship

Option 2: Apply for the Continuous Career Path and be directly promoted to Senior Consultant without an MBA

Consultant Senior

Consultant Continuous Career Path

OR

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Externships and Global Fellow Program

Deloitte’s GSAP and CCP practitioners are also eligible for Externships and Global Fellow Programs

Deloitte’s Externship Program allows GSAP-sponsored Business Analysts and Consultants to leave the firm for 3-6 months to explore alternate business-related opportunities

Global Fellows are staffed on 4-6 month projects that focus on global initiatives, such as investments in DTTL Priority Markets or overall support of Deloitte’s global strategy

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Next Steps

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What Do We Look for in Our Consultants?

Achiever

Strong track record of success and accomplishments. A minimum GPA of 3.5 is strongly preferred

Ability to think critically and outside-of-the box

Strong quantitative / qualitative capabilities

Team Player

Flexibility to quickly adjust to dynamic environments

Maturity, poise, and professionalism

Positive attitude

Ability to prioritize team’s success over one’s own

Leader

Big-picture thinker with a focus on the overall goal

Strong communication and interpersonal skills

Initiative and drive to face complex challenges

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City Year Alumni Have the Skills to Become Excellent Strategy Consultants

Transferrable Consulting Skills Learned during a City Year

Leadership

Project Management

Team Player

Adaptability

Analytical and Problem Solving

Interpersonal Communication

Creativity, Self Confidence and Flexibility

Professional Maturity

Core Consulting

Skills

Yearlong leadership training and responsibility for school initiatives; manage competing priorities

Steep learning curve; corps members have experience managing ambiguity

Creates and executes goal –based long and short-term plans for students and school wide programs

Shares best practices with other corps members; work as part of diverse team for entire year

Leading in complex environments – professional and cultural maturity is required for success

Leadership and Team-building Abilities

Stra

tegy

and

Ope

ratio

ns

Con

sulti

ng S

kills

Analyze student data to make informed

decisions regarding service

Work independently to solve complex school

based challenges

Strong & Effective Communicators

Work with numerous and diverse

stakeholders at City Year and beyond

Working in challenging and rapidly changing

environments

Designing and leading classroom activities

and City Year initiatives

City Year is based on strong and diverse

team cultures

Year long leadership training and emphasis

on owning roles

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Next Steps

Key dates: Application Submission Deadline: Friday, Sept. 26 First Round Interviews: Second half of October Second Round Interviews: November

Apply online through:

City Year Alumni Website Look for instructions from Amanda Smidt (CY)

Questions?:

Kelly Brastrom, CY Recruiter – [email protected]

Staci Carney, CY Alum – [email protected]

Brendan Lehan, CY Alum – [email protected]

Josh Stutte, Federal S&O, CY Alum – [email protected]

Visit us online for more information:

Look out for more detailed instructions from City Year on how to access the application on the

Alumni website

Search for “Deloitte Real Deal Blog" and click on “Welcome to the BA Real Deal Blog!"

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We would love to take your questions!

Name: Brendan Lehan Office: Boston Role: Business Analyst Client Industries: Public Sector Healthcare, Foundations, Non-Profits Why I’m excited to recruit from CY: Deloitte has been an amazing LACY experience and I’m excited to help other CY alums who are interested in exploring the private sector

Name: Meghan McCormick Office: Boston Role: Business Analyst Client Industries: Agriculture, Industrial manufacturing, Industrial machinery Why I’m excited to recruit from CY: I joined Deloitte after the Peace Corps so I know the value diverse perspectives can bring to the firm

Name: Melissa Singer Office: New York Role: Senior Consultant Client Industries: Life Sciences / Pharmaceuticals Why I’m excited to recruit from CY: I was a TFA Corps Member and appreciated the opportunity Deloitte gave me to transition into the business world from a non-traditional path; I want to help others make this transition

Name: Mike Lefferts Office: New York Role: Consultant Client Industries: Life Sciences / Pharmaceuticals Why I’m excited to recruit from CY: Many of the top performers in our firm come from non-traditional paths like CY and TFA; as a former TFA corps member, I want to help make CY a feeder for great talent

Name: Staci Carney Office: Philadelphia Role: Consultant Client Industries: Healthcare, Non-Profit Why I’m excited to recruit from CY: Many corps members box themselves in when planning for LACY. I want corps members to know that they bring an important perspective to the private sector

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Appendix

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Our Growing Strategy Practice

To maintain our market leadership, we doubled the size of our Strategy practice by acquiring Monitor Group, a multinational management consulting firm

How exactly does this affect our Strategy practice?

Enhanced global expertise in strategy services

Boosted strategy thought leadership

Expanded global footprint with 26 offices in 16 countries

Increased access to Fortune 500 clients, particularly in life sciences and consumer & industrial products

Additional alliances with prestigious business school programs

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In the Shoes of a BA

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Client: Medical equipment manufacturing company

Location: Andover, MA / Austin, TX

Project: Integration Support of an acquisition

Role: Project management, functional workstream plan development

Impact: Successfully enabled the client to close the $1.7 billion acquisition of a medical device company and prepare for integration

1. Tell us about yourself Name: Ryan Popper

Alma Mater: Boston College

Degree: Finance, Accounting, Information Systems

Office: Boston, MA

Level: Business Analyst

Start Date: February, 2014

2. Describe your most memorable client experience

3. Detail your firm involvement 4. What is your future plan? Boston M&A Community, Communications Lead

Boston College Recruiting, Early ID Lead

Power Connect, Lead

Continue to gain experience in the M&A service line

Business school

Hike New Hampshire’s 48 4,000 foot mountains

In the Shoes of a BA– Ryan Popper

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Client: Large private hospital system

Location: Orlando, Florida

Project: Perioperative Services (operating room) performance improvement

Impact: Worked with surgeons, nurses, and administration to drastically improve the efficiency of ORs in 6 hospitals – meaning a more profitable and effective hospital

1. Tell us about yourself Name: Steven Turell

Alma Mater: Cornell University

Degree: American Studies

Office: New York

Level: Business Analyst

Start Date: February 2014

2. Describe your most memorable client experience

3. Detail your firm involvement 4. What is your future plan? Cornell Recruiting

Deloitte Liaison to the Bronx School of Law and Finance (HS in NYC)

Get a wide array of experience at Deloitte before getting an MBA or joint degree

Find a way to make sure education is a part of my long-term career

In the Shoes of a BA– Steven Turell

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Client: Regional Health Plan

Location: Pittsburgh, PA

Project: Merger & Acquisition

Role: Analyst

Impact: Led 100 + senior level clients in a workshop, starting with a “stand up, sit down” icebreaker and ending with skits. I applied skills I learned at City Year for leading and motivating a large group. Turns out, they loved “getting skittish!”

1. Tell us about yourself Name: Staci Carney

Alma Mater: Stockton College

Degree: BA, Communications

Office: Philadelphia

Level: Consultant

Start Date: August 2011

2. Describe your most memorable client experience

3. Detail your firm involvement 4. What is your future plan? City Year Mentoring Program Lead &

Mentor

City Year Team Sponsor Liaison

UPenn Recruiting Team

Apply to Business School Fall 2014

Attend Business School Fall 2015 through Deloitte’s GSAP program

In the Shoes of a Consultant – Staci Carney

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