overview of proposed memd measure: smart energy web … · 3 smart energy meter deployment 3 over...
TRANSCRIPT
1
Overview of Proposed MEMD Measure: Smart Energy Web Portal with
Encouragement Reports
Joe Forcillo, Mary Austin and Jim Heiss, Consumers Energy Jill Steiner, Cadmus
April 19, 2016
2 2 Agenda
• Introductions • Smart Meter Deployment Status • Overview of Web Portal and Portal Encouragement
Reports Measure • Brief Demonstration of the Customer Experience • Cadmus Evaluation of Savings • Q&A
3 3 Smart Energy Meter Deployment
Over 1.5 Smart Meters will be deployed by end of 2017 As of April 10, 1 Million Smart Meters Deployed
• 896K to Electric Residential and Small Business Customers
• Green and Blue areas of map reflect 2016 and 2017 deployment
4 4 Overview: Measure & Customer Experience
Installation of a Smart Meter
Education and Encouragement
Engagement with the Smart Energy Portal
5 5 Portal Encouragement Report
Report
Scheduled Encouragement Reports • Welcome report after meter
install • Follow-up report 6-8 weeks later Ad Hoc Encouragement Reports • On demand/customer request • When customers meet specific
thresholds or parameters based use and cost
6 6
• Encouragement Report Contents (Residential) • Illustration of customer hourly usage for a typical day • Daily consumption and average temperature • Comparison of the customer usage to peers – average and
efficient homes • Customized energy savings tips • How to access the Smart Energy Portal
Details of the Encouragement Report
7 7
Energy Use Details – Interval Web Portal
My Report - Web Portal
Alert - Your Bill Might Increase
8 8
Energy Use Details – Interval Web Portal
Energy Use Details – Compare Use
9 9
Energy Use Details – Interval Web Portal
Energy Use Details – Cost by Time
10 10 How to Save
11 11 How are customers saving energy?
“Detailed information (by the hour) helped figure out what in my house was using so much energy.” “I like the ability to compare expenses day to day, or month to month. I also really like the feature that shows the amount of energy usage by hour.” “It helps to track energy use so I can try to determine where our household can get better.” “I like to know how I stack up against the general or similar homes. Such as, if the average electric consumption is $80, I have something to compare my efforts to.”
12 12
• Randomized Control Group Design
Evaluation of Savings
Homes with AMI
Homes with AMI
Randomize
Treatment Group
Control Group
kWh
kWh
kWh kWh
Projected Energy Savings
Prior to education and encouragement, treatment and control groups use energy similarly.
Educ
atio
n an
d En
cour
agem
ent
13 13 Portal Encouragement Deployment
0
5,000
10,000
15,000
20,000
25,000
30,000
7/1/
2013
8/1/
2013
9/1/
2013
10/1
/201
311
/1/2
013
12/1
/201
31/
1/20
142/
1/20
143/
1/20
144/
1/20
145/
1/20
146/
1/20
147/
1/20
148/
1/20
149/
1/20
1410
/1/2
014
11/1
/201
412
/1/2
014
1/1/
2015
2/1/
2015
3/1/
2015
4/1/
2015
5/1/
2015
6/1/
2015
7/1/
2015
Num
ber o
f Cus
tom
ers
Treatment Control
14 14
• Savings Estimate Similar to other behavioral savings programs, proposed
deemed savings are calculated as a percentage of baseline consumption
Claimed savings = Deemed savings percentage * Control group usage
Evaluation of Savings
Control Customer Post-Usage (kWh)
Savings per Customer (kWh)* Savings
Percentage Daily Annualized Daily Annualized 21.8 7,973 0.20 73.4 0.92%
15 15
Smart Energy Web Portal - Energy Use Details
16 16 Appendix
1. Following slides for use if time permits
17 17
Energy Use Details – Interval Web Portal
My Report – Current Energy Use
18 18
Energy Use Details – Interval Web Portal
My Report – Compare Use to Other Homes
19 19
My Bill - Web Portal
20 20
My Bill – Compare Costs
21 21
Energy Use Details – Interval Web Portal
Energy Use Details – Compare Costs
22 22 Environment
23 23 Green Button Download
Hour by Hour print of electric use