overview of role of communication in effective teaching
TRANSCRIPT
Role of Communication in Effective Teaching
An Overview
Wing Commander Prof Dr A Kamalakar, ME(IISc), PhD, PMP
President, Shapiro Foundation Melbourne, Australia
08 Jun 2015
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2015
Communication ?
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L communicare … to share L communis … common
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MEANS VOCAL
VERBAL
NON VOCAL
VOCAL
NON VERBAL
NON VOCAL
SPOKEN
WRITTEN
SCREAM,
GRUNT
GESTURES
KINESICS
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I MEAN … I SAY … YOU HEAR …YOU UNDERSTAND… YOU MEAN … YOU SAY… I HEAR … I UNDERSTAND…
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Teaching
Sharing ASK with students so that they learn.
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Learning Change of Behaviour Perspective A S K
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Teachability 1. Highly credible 2. Effective 3. Motivate 4. Enable participation 5. Accessible
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6. Help students learn more 7. Are more liked 8. Create + feelings 9. Enhance learning climate 10. Reduce fear among
students
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Classroom Communication
1. Speaking 2. Listening 3. Writing 4. Reading
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Speaking 1. Talking 2. Presenting 3. Discussing 4. Leading Discussion 5. Questioning 6. Posture
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Pause ….. Q ….. Pause
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Posture
1. Open shoulders 2. Face to face 3. Lean forward 4. Eye contact. Like blue tooth connectivity 5. Proximity 6. Smiling
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Copyright @ Wg Cdr Dr Arakala Kamalakar 2015
Smile
A smile is a handshake
with your face.
Smile when you are pleased; not to please.
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Voice Dynamics
1. Emphasis 2. Pace 3. Pronunciation 4. Grammar 5. Syntax 6. Mannerisms
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Listening
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Copyright @ Wg Cdr Dr Arakala Kamalakar 2015
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A pair of ears will drain
a hundred tongues.
--- Benjamin Franklin
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Seek first to understand and then be
understood.
Most people do not listen with the
intent to understand.
They listen with the intent to reply.
… Stephen R Covey
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Listening
Hearing
Decoding Understanding
the message
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25%
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Copyright @ Wg Cdr Dr Arakala Kamalakar 2015
Active Listening
Maintain eye contact
Make encouraging statements
Nod Your Head
Keep an open body position
Repeat a sentence or part of one
Repeat the last word or two of the
prior speaker
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Sometimes a single
listening session across the
table with a wise man is
better than reading a book.
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Tips for Active Listening
1. STOP TALKING
2. PUT THE TALKER AT EASE
3. LOOK AND ACT INTERESTED
4. REMOVE / AVOID DISTRACTIONS
5. EMPATHIZE
6. BE PATIENT
7. DON’T INTERRUPT
8. HOLD YOUR TEMPER
9. DON’T ARGUE
10. ASK QUESTIONS
11. CLARIFY
12. STOP TALKING
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1. Listen to Understand
2. Understand before speaking
3. Speak to be understood
4. Seek understanding before saying more
5. Repeat Copyright @ Wg Cdr Dr Arakala Kamalakar
2015
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Writing
1. Corrections of a) Assignments b) Answer books c) Records d) Dissertations Desel e) Theses 2. On White Board
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Barriers to Communication
Intrapersonal
1. Wrong Assumptions.
2. Varied perceptions.
3. Differing backgrounds.
4. Wrong inferences.
1.
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Barriers to Communication
Interpersonal
1. Limited vocabulary.
2. Incongruity of verbal and non-verbal messages.
3. Emotional outburst.
4. Communication selectivity
5. Cultural variations.
6. Poor listening skills.
7. Noise in the channel.
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Communication Strategies for Effective Teaching
1.Dress smartly 2.Smile 3.Be enthusiastic 4.Add value 5.Talk in simple words
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6. Be positive 7. Listen actively 8. Modulate 9. Be a role model 10. Deliver excellence
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Copyright @ Wg Cdr Dr Arakala Kamalakar 2015
Copyright @ Wg Cdr Dr Arakala Kamalakar 2015