owd2011 - 3 - heads in the cloud, feet on the ground - a pragmatic approach to enhancing learning...
TRANSCRIPT
Heads in the
cloud, feet on the
ground –
a pragmatic approach
to enhancing learning
through cloud-based
services Louise Thorpe
Program Manager
Blackboard Consulting, EMEA
2
Program Manager – Blackboard Consulting
Universities, colleges and professional
education
Strategy, implementation and change
management
UK. Ireland, Netherlands, Belgium,
Scandinavia, Italy
2005-2010 Head of Academic Innovation
Sheffield Hallam University
2003-2005 Head of Learning Strategy and Enhancement
University of Sheffield
1999-2003 e-learning@shu Project Manager
Sheffield Hallam University
About Me
how the growing availability
of cloud-based services is
impacting on the way
technology is used in
learning
cloud-based services that can be
deployed by institutions to enhance the
student experience
cloud-based technologies that, in the
hands of teachers and learners, impact
the conventional learning paradigm
managing the connections between
the tower and the cloud
OVERVIEW
Institutional moves
to the cloud
5
6
From in-house to out-there...
7
a way to increase capacity or add capabilities
• on the fly
• without investing in new infrastructure,
• without training new personnel,
• or licensing new software.
now also emerging – moving out...
what IT always needs
8
Your cloud or mine
9
• Scalability and availability
• Shifting the risk
• Reducing burden on resources
• Expertise and scale of support
• Resilience and security
Blackboard Managed Hosting –
example:
Individual moves
to the cloud
1
0
11
On cloud 2009...
and 2010 and 2011
Every technology we
use was created
before 2006
On cloud 9..and 10 and 11
Rise of Web2.0
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• I need to do...
• I will find tools that do...
• I decide what
• I decide where...
• I can teach myself how...
• I am the designer...
Characteristics of cloud-based
learning tools:
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Scenario:
Group project: Public art in the City of Sheffield –
policy, practice and perception
2001 – written report sometimes with images
2004 – image rich presentation with voice over
2007 – video with technical support and editing training
2010 – mashup of video, audio, still images on YouTube
Impact on learning?
14
Other scenarios
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Impacts
Life in, with, alongside
the cloud
1
6
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What is your experience of
combining tower and cloud?
1
7
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Important Issues to consider and investigate:
Service-related
Service Resilience
Confidentiality and Privacy
Copyright and Content Distribution
Data Security and Back-ups
Performance and Reliability
Help and Support
Legislative
Data Protection
Intellectual Copyright
Accessibility Legislation
Cloud control
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http://web2survivalguide.wordpress.com
Briefing students
Control over personal information.
Backups
Deleting information
Using external services in assessment
Cloud control - Web2.0 Survival
Guide
20
Manchester Metropolitan
University
De Montfort
University
Cloud-hopping
21
HR
P3
SITS
Timetabling
My Dundee
(Blackboard)
Safe
Assign
LO
WikiBb
Mobil
e
Self & Peer
Assessmen
t
LO
Blogs
LO
Journa
l
Library search eBook
s
Digitisation
LO
repositor
y
Previous
exam
papers
WordPress
blogs
Poll
Everywher
e
Survey
Service
EvaSy
s
QMP
Summative
QMP
Formative
QMP
Surveys
Maple TA
Exam
online
MS
Progress
test
Adobe
Connect
ID
Management
LDAP
Student / staff
cloud email
Live@ED
U
SharePoin
t
Bb
Gradeboo
k
PDP &
portfolios
Bb
Organisation
s
Exam
timetabling
Box of
Broadcast
s
Lecture
capture
Video
streaming
iTunes
U
Module
guides
Applicants
NEC
student
cards
Windows
7 SOE
Journals
Administration
Learning and Teaching
Co
mm
un
icat
ion
School and
central Web
pages
Ass
essm
ent
and
Eva
luat
ion
Managed Learning EnvironmentUniversity of Dundee
SITS
Document
manager SITS
eVision
PURErepositor
y
Quality
assurance
frameworkModule
approva
l Programm
e review
Thesis
store
Skype
Terminal4
Guide to the MLE Diagram•Systems from the same supplier are presented in
the same colour
•Integrated systems are joined
•Solid margins indicate the existing systems
•Dotted margins indicate new systems
•Some systems are core, and some peripheral
•The MLE is supported by extensive systems and
underpins a wide range of L&T activities within the
Schools
Response
Ware
DasMan
Moodle
What we see...
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Learning Technology ecosystem
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Effective Use of Educational
TechnologyAlign, shape, and deliver your educational technology ecosystem
Institutional Strategy
• Mission
• Vision & Goals
• Executive Leadership
• Organizational Strategy
• Learner & Educator Experience
Alignment & Planning
• Program Design & Alignment
• Capacity Planning
• Compliance
• Policies & Governance
• Service Alignment
• Financial & Budgetary Planning
Educational Technology Strategy
• Educational Systems & Technology
• Contingency & Sustainability Planning
• Data Lifecycle Design
• Long-Term Technology Planning
• Platform & Infrastructure Strategy
Faculty & Learner Support
• Learning Support
• Programmatic Support
• Learner & Educator Outreach
• Training & Development Programs
Educational Technology Support
• Outreach Programs
• Issue Escalation & Resolution
• Process Integration
• Quality Assurance
• Service Management
Operations & Maintenance
• Educational Systems Support
• Technology Lifecycle
• Technology Migration & Renewal
• Performance Monitoring & Testing
Staffing
• Leadership & Management
• Professional Development
• Competencies & Skills Portfolio
• Performance Management
• Recruiting & Retention
Continuous Improvement
• Change Management
• Portfolio & Program Management
• Metrics & Analysis
• Quality Improvement
• Resource Utilization
• Review & Evaluation
Educational Technology Architecture
• Technology Quilt
• Learning Infrastructure & Services
• Data Infrastructure & Services
• Content Infrastructure & Services
• Mobile Infrastructure & Services
• Messaging Infrastructure & Services
• Availability, Recovery & Redundancy
• Security
Alignment Capacity Delivery
Thoughts?