owners manual - invacare manual_07-584… · a.install (1) cupped washer, (1) spacer and (1) flat...

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Page 1: OWNERS MANUAL - Invacare Manual_07-584… · a.Install (1) cupped washer, (1) spacer and (1) flat washer on (4) mattress retainer bolts (FIGURE 4). b. Install the mattress retainer

OWNERS MANUAL

www.invacare.ca

Page 2: OWNERS MANUAL - Invacare Manual_07-584… · a.Install (1) cupped washer, (1) spacer and (1) flat washer on (4) mattress retainer bolts (FIGURE 4). b. Install the mattress retainer

CONTENTS

Advisory ............................................................................................................... 2

Acoustics .............................................................................................................. 4

Installation ............................................................................................................ 5

Troubleshooting ................................................................................................. 10

© Leggett & Platt, Inc.

Page 3: OWNERS MANUAL - Invacare Manual_07-584… · a.Install (1) cupped washer, (1) spacer and (1) flat washer on (4) mattress retainer bolts (FIGURE 4). b. Install the mattress retainer

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ADVISORY

ELECTRICAL GROUNDINGThis product is equipped with a polarized,grounded electrical power cord. Thepower cord will only fit into a grounded,electrical surge protection device (notincluded) or a grounded electrical outlet.

READ THE FOLLOWING INFORMATION CAREFULLY BEFORE USING THIS PRODUCTThis PowerBASE adjustable bed has been quality engineered with design features toassure comfort and safety when operated properly.

WARRANTY WARNINGDo not open any control boxes, motors orhand control devices (with the exceptionof the hand control and power down boxbattery compartments). The productwarranty will be void if these componentsare tampered with. Do not attempt to altercomponent wiring or adjust or modify thestructure of the product in any way or thewarranty will be void. Any repair orreplacement of adjustable bed parts mustbe performed by authorized personnel.

LUBRICATIONThis product is designed to bemaintenance free. The lift motors arepermanently lubricated and sealed—noadditional lubrication is required. Do notapply lubricant to lift motor lead screws orany nylon nuts or the bed mayinadvertently creep downward from theelevated position.

PRODUCT RATINGSThe bed lift motors are not designed forcontinuous use. Reliable operation and fulllife expectancy will be realized as long asthe lift motors do not operate any morethan five (5) minutes over a thirty (30)minute period, or approximately 15% dutycycle. Note: massage equipped beds arenot designed for continuous, extendedmassage operation. Massage systems arerated for a maximum of 2 hours of usewithin any 6 hour period. Any attempt tocircumvent or exceed product ratings willshorten the life expectancy of the productand may void the warranty.

The recommended weight restrictions forPowerBASE adjustable beds are asfollows: Twin-300 lbs (136.07kg), Full-375lbs (170.09kg) and Queen-425 lbs(192.77kg). The bed will structurallysupport the recommended weightsdistributed evenly across the head andfoot sections. This product is not designedto support or lift this amount only in thehead or foot sections alone. Note:Exceeding the recommended weightrestrictions could damage youradjustable bed and void your warranty.

For best performance, consumers shouldenter and exit the adjustable bed with thebed in the flat (horizontal) position. DONOT SIT ON THE HEAD OR FOOT SECTIONS

WHILE IN THE RAISED POSITION.

IMPORTANT INFORMATION

FOR OPTIMUM ADJUSTABLE BEDOPERATION, USE A GROUNDED,

ELECTRICAL SURGE PROTECTIONDEVICE (NOT INCLUDED). FAILURE TOUSE A SURGE PROTECTION DEVICECOULD COMPROMISE SAFETY ORCAUSE PRODUCT MALFUNCTION.

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LOCKING CASTERDETAIL

LO

CK

ADVISORY

READ THE FOLLOWING INFORMATION CAREFULLY BEFORE USING THIS PRODUCTThis PowerBASE adjustable bed has been quality engineered with design features toassure comfort and safety when operated properly.

IMPORTANT INFORMATION

SMALL CHILDREN / PETS WARNINGAfter the bed is unboxed, immediatelydispose of packaging material as it cansmother small children and pets. To avoidinjury, children or pets should not beallowed to play under or on the bed.Children should not operate this bedwithout adult supervision.

HOSPITAL USE DISCLAIMERThis bed is designed for in-home use only.It is not approved for hospital use anddoes not comply with hospital standards.Do not use this bed with tent type oxygentherapy equipment, or use near explosivegases.

PACEMAKER WARNINGThis product produces a vibratingsensation. It is possible that individualswith heart-assist pacemakers mayexperience a sensation similar to exercise.Consult physician for completeinformation.

SERVICE REQUIREMENTSService technicians are not responsible formoving furniture, removing headboardsand footboards or any items required toperform maintenance on your adjustablebed. In the event the technician is unableto perform service due to lack ofaccessibility, the service call will be billedto the purchaser and the service will haveto be rescheduled.

FCC COMPLIANCEPowerBASE electrical components arerated for 110/120 voltage, 60Hz, 0.6 amp.Components meet Class B digital devicerating (Part 15, FCC rules) for residentialuse. PowerBASE adjustable bedsgenerate, use and may radiate radiofrequency energy. Radio communicationmay be affected if not installed andoperated as recommended in this manual.

LOCKING CASTER SAFETY FEATURE(If applicable)Many PowerBASE models are equippedwith locking casters to prohibit the bedfrom movement. For best results, placerubber caster cups under locking casterswhen the bed is located on smooth orhard surface flooring—it is possible forlocking caster equipped beds to slidewithout the use of rubber caster cups.

To activate locking casters, push down onthe lock tab. To disengage the lockingmechanism, lift up the lock tab (seeillustration below).

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Page 5: OWNERS MANUAL - Invacare Manual_07-584… · a.Install (1) cupped washer, (1) spacer and (1) flat washer on (4) mattress retainer bolts (FIGURE 4). b. Install the mattress retainer

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ACOUSTICS

LIFTING/LOWERING MECHANISMSThe lift/lower feature will emit a minimalhumming sound during operation. This isnormal.

During PowerBASE operation, the lift armwheels make contact with the platformsupport of the bed. This applies slighttension on the moving components andresonance is reduced to a minimum level.If excessive noise or vibration isexperienced, reverse the movementaction (up or down) of the bed with thehand control. This should realign the bed’sactivating mechanisms to the properoperational position.

MASSAGE OPERATIONThe massage feature will emit a minimaltone during operation. This is normal.When the massage level is increased,motor resonance will intensifyaccordingly.

LOCATION ENVIRONMENTThe level of sound experienced duringPowerBASE operation is directly related tothe location environment. For example,when a bed is located on a hardwood floorwith the massage feature in operation, avibrating tone will be audible. To minimizethis resonance, place a piece of carpet—oroptional rubber caster cups—under eachleg or caster of the bed. See the accessorysheet included with this product forrubber caster cup order information.

It is possible to experience vibration ornoise from the headboard brackets,headboards or footboards if mountingbolts are not firmly tightened.

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MATTRESSRETAINERBRACKET

INSTALLATION

1. Before discarding any packing materials,check the adjustable bed shipping cartonand verify the following items areincluded:

• (1) Mattress Retainer Bracket

• (1) Mattress Retainer Hardware Kit

• (4) Bed Legs

• (4) Locking Leg Casters (optional for

Pro-Motion™ products)

• (4) 5 inch Adjustable Legs (standard for

Silhouette™ and Optima products)

• (2) Headboard Bracket Assemblies(Profile and Pro-Motion™ products do not includeheadboard bracket kit)

• (1) Headboard Bracket Hardware Kit(Profile and Pro-Motion™ products do not includeheadboard bracket kit)

• (1) Hand Control

• (1) Owners Manual

• (1) Hand Control Guide

• (1) Accessory Sheet

• (1) Warranty Sheet

• (1) Registration Card

For PowerBASE installation and setup, complete the numbered procedure indicated belowand on the following pages:

LOCKING LEG CASTEROptional for Pro-Motion™products. (4 pieces)

HAND CONTROL(see Hand Control Guidefor complete information)

HEADBOARD BRACKETHARDWARE KITNot included with Profile andPro-Motion™ products.(hardware: 16 pieces) 5 INCH ADJUSTABLE LEG

Standard for Silhouette™ andOptima products. (4 piecesfor twin size, 6 pieces for fullsize or larger)

LEG (4 pieces)

MATTRESS RETAINERHARDWARE KIT(hardware: 16 pieces)

HEADBOARD BRACKET ASSEMBLIESQueen size shown—twin size (or smaller) headboardbrackets are not equipped with angle brace. Notincluded with Profile and Pro-Motion™ products.(4 pieces, 2 assemblies)

ANGLE BRACE

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INSTALLATION

6. Remove the plastic packaging from thebed base frame. Carefully rotate the baseframe over to position the bed top-side-up.

7. Plug power cord into a working, groundedelectrical outlet. Note: an electrical surgeprotection device is recommended (notincluded).

8. If hand control is non-wired type, Installbatteries in hand control (wired handcontrols do not require batteries). Brieflyactivate all functions of the bed with thehand control to verify all features are inworking order. If bed does not operate,refer to the Troubleshooting section of thismanual.

9. Return bed to the level position.

2. Carefully Lift the bed base frame from theshipping carton, keeping the unit top-side-down.

3. Install (4) legs into the base frame. Simplyscrew each leg into a tapped hole at eachcorner of the base frame (FIGURE 1). Insertcasters into the bottom of each bed leg (ifapplicable).

4. Remove and extend out power cord fromthe protective packaging.

5. For beds equipped with power down box,install (2) 9 volt batteries into the powerdown box (FIGURES 2 and 3). Note: bedsnot equipped with power down box donot require batteries.

FIGURE 1: PowerBASE™ leg installation. Caster installation (ifapplicable).

LEGS – SCREW INTOTAPPED HOLE ATEACH CORNER

CASTERS – PRESS-FITINTO BOTTOM OFLEGS (IF APPLICABLE)

POWER CORDS MUST NOT INTERFEREWITH ANY ADJUSTABLE BED

MECHANISMS.

FIGURE 2: Power down box battery compartment doorremoval.

PRESS IN (SLIGHTLY) ANDPUSH DOWN TO REMOVEBATTERY COMPARTMENTDOOR

POWER DOWN BOXBATTERY COMPARTMENT DOOR

BATTERY ORIENTATION ISINDICATED INSIDE BATTERYCOMPARTMENT

DOOR REINSTALLATION:PRESS COMPARTMENT DOORAGAINST THE BATTERY ENDS,SLIDE DOOR UP AND INTO ENGAGE THE DOOR TABS

TABS

FIGURE 3: Power down box battery installation and batterycompartment door reinstallation.

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INSTALLATION

10. Install mattress retainer as follows:

a. Install (1) cupped washer, (1) spacerand (1) flat washer on (4) mattressretainer bolts (FIGURE 4).

b. Install the mattress retainer bolts (loosely)into tapped holes in the foot section of thebed base frame (FIGURE 5).

c. Slide each U-shaped end of themattress retainer around the mattressretainer bolts. Position the retainerends between the spacer and thewasher (FIGURE 5).

d. Tighten screws to complete mattressretainer installation (FIGURE 6).

Note: it is important to position thebottom of the headboard cross membera maximum distance of 3 inches(76.2mm) between the headboard andthe top of the mattress (FIGURE 7). Donot exceed 3 inches (76.2mm).

FAILURE TO FOLLOW HEADBOARDBRACKET INSTALLATION INSTRUCTIONSMAY CAUSE HEADBOARD BRACKETINTERFERENCE WITH BASE FOAM DURINGADJUSTABLE BED OPERATION. BASEFOAM OR BASE COVER DAMAGE COULDRESULT.

NOTE

Note: if adjustable bed is to be set upwithout a headboard, install mattress onthe bed base frame and installation iscomplete. If headboard is to be installed,proceed per step 8 below.

11. Install headboard brackets to the bed baseframe. When attaching (2) twin size unitsto a king size headboard, use a swinghinge kit (see accessory sheet) to connectthe twin units.

FIGURE 6: Typical mattress retainer installed.

MATTRESS RETAINER HARDWARE

KIT CONTAINS:

(4) MATTRESS RETAINER BOLTS - A

(4) FLAT WASHERS - B

(4) SPACERS - C

(4) CUPPED WASHERS - D

CUPPEDWASHER

FLATWASHER

SPACER

MATTRESSRETAINERBOLT

ASSEMBLE ASSHOWN BELOW:

A

B

C

D

FIGURE 4: Mattress retainer hardware.

FLAT WASHERS FITBETWEEN THE BEDBASE FRAME AND THEMATTRESS RETAINER

(2) TAPPED HOLES INEACH SIDE OF THE

BED FOOT SECTION

MATTRESSRETAINER

FIGURE 5: Mattress retainer installation

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DO NOT USE POWER SCREWDRIVER TOINSTALL MATTRESS RETAINER. DO NODO NODO NODO NODO NOTTTTTOOOOOVERTIGHTEN MAVERTIGHTEN MAVERTIGHTEN MAVERTIGHTEN MAVERTIGHTEN MATTRESS RETTTRESS RETTTRESS RETTTRESS RETTTRESS RETAINERAINERAINERAINERAINERHARDHARDHARDHARDHARDWWWWWARE!ARE!ARE!ARE!ARE!

NOTE

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INSTALLATION

12. Install headboard bracket assemblies perthe following procedure:

a. Raise the head section of the bed (withhand control) to gain access to the bedbase frame.

b. Slide one headboard bracket channelonto one side of the bed base frame.Using (2) bolts/nuts (FIGURE 8) attachchannel to base frame (FIGURE 9).Hand tighten bolts/nuts (loosely) toallow adjustment of the headboardbracket channels. Repeat procedure toinstall the other headboard bracketchannel to the other side.

3 inches M

AX.

FIGURE 7: headboard cross member location must notexceed 3 inches (76.2mm) from the top of the mattress.

FIGURE 8: Headboard bracket hardware (not included withPro-Motion™ and Profile products).

HEADBOARD BRACKETHARDWARE KIT CONTAINS:

(4) 3 INCH CARRIAGE BOLTS - A(4) 1 INCH HEX HEAD BOLTS - B(8) NUTS - C

CA

B

c. Attach one headboard bracket flangeto one of the bracket channels with (2)bolts/nuts. (FIGURE 10) Tighten bolts.Repeat procedure to attach the otherheadboard bracket flange.

FIGURE 9: Headboard bracket channel installation (one eachside of the head section of the bed).

SLIDE HEADBOARDBRACKET CHANNEL OVERTHE BED BASE FRAMEEXTENSION

USE (2) 3 INCH CARRIAGE BOLTS ANDNUTS TO ATTACH EACH BRACKETCHANNEL TO BED BASE FRAMEEXTENSION

ANGLEBRACE

QUEEN SIZE HEADBOARD BRACKETASSEMBLIES ARE SHOWN. TWIN SIZEHEADBOARD BRACKETS (OR SMALLER)ARE NOT EQUIPPED WITH ANGLE BRACE(FIGURES 9 and 10).

NOTE

FIGURE 10: Headboard bracket flange installation (attach oneflange to each of the headboard bracket channels).

USE (2) 1 INCH BOLTS ANDNUTS (TIGHTEN) TO ATTACHHEADBOARD BRACKET FLANGETO EACH BRACKET CHANNEL

ANGLEBRACE

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d. Slide headboard bracket assemblies (inor out) to achieve a distance of 1.5inches (38.1mm) to 2 inches (50.8mm)between the edge of the bed base andheadboard bracket flange assemblies(FIGURE 11).

e. Firmly tighten the 3 inch carriage boltsof both headboard bracket channels.

f. Measure the distance (center-to-center) between the mounting holes inthe headboard.

g. Measure the center-to-center distancebetween the mounting slots of theheadboard bracket flanges (FIGURE 12).

h. If bracket flange adjustment is requiredto accept the headboard, remove the 1inch headboard bracket flange boltsand moveflanges side-to-side for theadjustment(FIGURE 12).Reinstall boltsand tighten.

i. Installheadboard.

13. Install mattress onthe bed base frame.

Typical PowerBASEinstallation is nowcomplete. If bed isequipped withprogrammablesettings or options,refer to the HandControl Guide forprogramminginformation.

INSTALLATION

FIGURE 12: Headboard bracket measurement and adjustment to accept headboard.

MEASURE FLANGE SLOTS

CENTER-TO-CENTER TO CHECK

HEADBOARD HOLE LOCATION

REMOVE 1 INCH BOLTS AND RELOCATEFLANGES TO ACHIEVE CENTER-TO-CENTER DISTANCE REQUIRED FOR

HEADBOARD MOUNTING HOLES

FIGURE 11: Headboard bracket position from the edge of thebed base frame.

1.5 to 2 inches

SLIDE BRACKET

ASSEMBLIES IN OR

OUT TO ACHIEVE

POSITION

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TROUBLESHOOTING

In the event the PowerBASE adjustable bed fails to operate, investigate the symptoms andpossible solutions provided in the chart below:

SYMPTOM

• Verify power cord is plugged into a working,

grounded electrical outlet. A grounded,

electrical surge protection device is recommended.

Test outlet by plugging in another working appliance.

• Program the hand control (see Hand Control Guide,

included with this product, for programming

procedures). If equipped with power down box, make

certain power down box is easily accessible. Relocate

power down box if required.

• Unplug power cord, wait 45 seconds and plug in to

reset electronic components.

• Electrical circuit breaker may be tripped. check

electrical service breaker box to verify.

• Defective surge protection device or electrical outlet.

Test outlet by plugging in another working appliance.

• Replace batteries in the hand control.

• Bed mechanism may be obstructed. Elevate bed and

check for obstruction. Remove obstruction.

• Head section may be too close to the wall.

• Headboard may be too close the edge of the mattress.

Verify a 1.5’” (38.1mm) to 2” (50.8mm) distance

between headboard brackets and mattress. Adjust if

required.

• Verify headboard brackets were removed during

installation. Remove headboard brackets if still

attached to the underneath side of bed.

• If bed is located on hard surface flooring, place carpet

pieces or rubber caster cups under each leg or caster

of the bed. (see accessory sheet, included with this

product, for rubber caster cup order information).

• Elevate the head or foot section a short distance (with

the hand control) to realign the lift/lower mechanisms

with the bed support platform.

• Verify that bed is not positioned against a wall,

nightstand, or other object that may cause vibration or

noise.

• If PowerBASE is installed over a bed frame, verify

massage motors are not causing bed frame (or bed

frame components) to vibrate.

• Verify that headboard attachment hardware is

tightened firmly (if used).

Excessive massage motor noise.

Head or foot section will elevate, but will notreturn to the horizontal (flat) position.

Hand control will not illuminate.

No features of the PowerBASE will activate.

Hand control illuminates and appears to beoperable, but will not activate bed.

SOLUTION

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