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OXFORD TALKBACK SURVEY – AUTUMN 2012 M·E·L RESEARCH
Measurement Evaluation Learning: Using evidence to shape better services
Oxford City Talkback Panel
Autumn 2012
DRAFT FINDINGS REPORT
OXFORD TALKBACK SURVEY – AUTUMN 2012 M·E·L RESEARCH
Measurement Evaluation Learning: Using evidence to shape better services
Contents Page
Summary of main findings
1) Project details and acknowledgements ............................................................ 1
2) Introduction........................................................................................................... 2
Background....................................................................................................................... 2
Response........................................................................................................................... 2
Statistical reliability and reporting conventions ........................................................... 2
3) Findings................................................................................................................. 3
Community Safety............................................................................................................ 3
Empty Dwellings............................................................................................................. 16
Appendix A: Sample composition............................................................................A1
OXFORD TALKBACK SURVEY – AUTUMN 2012 M·E·L RESEARCH
Measurement Evaluation Learning: Using evidence to shape better services
1) Summary of main findings
This section presents key findings from the autumn 2012 Talkback survey. The survey focuses on
community safety and empty dwellings. More detailed analysis of the results is provided in the subsequent
sections.
Community Safety
Compared to 2011, the results suggest that ‘fear of crime’ - as measured by the proportion of respondents
who state that they are fairly or very worried about issues - has fallen marginally across almost all types of
crime and anti-social behaviour. However, it should be noted that the decreases are generally within the
margin of error. Concern about speeding and parking problems has increased marginally.
Asked how concerned they were about a series of crime and anti-social behaviour related issues, panel
members were most concerned about domestic burglary; 47% were worried about this issue and 12%
were very worried. The results indicate that domestic burglary is a key concern for younger people (aged
17-34), people with disabilities, those not in employment and people living in Cowley.
The types of anti-social behaviour most commonly identified as being a problem were speeding vehicles /
dangerous driving (51% fairly / very big problem); cars being parked inconveniently, dangerously or
illegally (47%); and rubbish or litter lying around (37%). It is notable that concern about speeding and
parking related issues has increased marginally year on year and three out of ten respondents (29%)
thought this issue had got worse over the past 12 months. Speeding vehicles / dangerous driving is a
particular concern among the 35-54 age-group, people with disabilities, those not in employment and
people living in South East.
Relatively few respondents (18%) thought that alcohol related antisocial behaviour in Oxford City Centre
was a problem during the day, but well over half (55%) thought this was a problem at night; the
comparable figures in 2011 and 2010 were 58% and 63%. Some 16% of panel members thought that
alcohol related antisocial behaviour at night had increased over the previous 12 months; the comparable
figures in 2011 and 2010 were 20% and 28% respectively. The results suggest a gradual decline in
perceptions that alcohol related antisocial behaviour at night is a worsening problem.
Just under half of respondents (49%) knew how to contact their neighbourhood policing team, while just
under a quarter (23%) knew how to find out the team’s top three priorities. Significantly more panel
members were aware of the council’s Community Response Team (39%) than the Crime and Nuisance
Action Team 29%).
Half of respondents thought the police were doing a good job of tackling local issues while one in four
thought the council was doing a good job. Approaching half (46%) thought the police were doing well at
working with residents to solve local issues, compared to 32% city for the council. Four out of ten agreed
that the police was good at promoting community safety in their neighbourhood, compared to a quarter for
the council. Approaching a quarter (23%) agreed that the police kept them informed about what is being
done to tackle antisocial behaviour in their area, compared to one in five (18%) for the council.
OXFORD TALKBACK SURVEY – AUTUMN 2012 M·E·L RESEARCH
Measurement Evaluation Learning: Using evidence to shape better services
Overall, 46% of panel members agreed that the police and council were dealing with crime and antisocial
behaviour issues that matter in their area; this represents a marginal year on year decrease compared to
previous results. Respondents from the East area of the city and Cowley were most likely to disagree with
this statement.
Empty Dwellings
Overall, nearly a third of panel members (31%) said they were aware of someone who had difficulty finding
somewhere to live in their area of the city. Respondents from North (41%) and East (40%) areas were
most likely to state that they were aware of someone who had difficulty finding somewhere to live. The
most commonly cited reasons given for people having difficulty finding somewhere to live were a lack of
affordable housing (40%), expensive rented accommodation (23%) and a shortage of council housing
(9%).
One in five panel members (21%) stated that they were aware of an empty dwelling in their area, rising to
quarter of respondents in North East and Central areas. The unsightly nature of empty dwellings (76%),
vandalism (40%) and devaluation of adjoining properties (38%) were perceived to be the biggest issues
associated with empty dwellings. A wide range of other associated problems were also identified.
Overall, 94% of respondents agreed that it is important for the council to ensure empty homes are brought
back into use, and 68% thought this was very important. 84% thought the council should take formal
action where an owner is either unable or unwilling to bring an empty property back into use. Respondents
in Central, Cowley and East were most likely to think it is important to bring empty homes back into use
and most likely to agree the council should take formal action.
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2) Project details and acknowledgements
M·E·L Research 8 Holt Court Aston Science Park Birmingham B7 4AX
Tel: 0121 604 4664 Fax: 0121 604 6776 Email: [email protected] Web: www.m-e-l.co.uk
Title Oxford City Talkback Survey Report
Client Oxford City Council
Project number 11065 Autumn 2012
Client contact Hamera Plume, Sadie Paige
Author Rob Hack
Contract Manager Rob Hack
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3) Introduction
Background
This is the seventh Oxford City Council Talkback Survey carried out with the assistance of M·E·L
Research. The survey focuses on:
Community Safety
Empty Dwellings
Oxford City designed and provided the autumn 2012 survey questionnaire. M·E·L Research were
responsible for mailing out, receiving responses via freepost, processing completed questionnaires and
data analysis. An online version of the survey was also programmed, hosted by M·E·L Research.
Fieldwork was conducted between 27th September and 19th October.
Response
The questionnaire was sent by post and email to a total of 808 panel members. The survey received a
response rate of 45% (362 completed questionnaires). A breakdown of the achieved sample is provided
at Appendix A. In some cases the base size reported on will be smaller than the total sample. This is due
to lower response rates for some questions than others.
Statistical reliability and reporting conventions
With a total number of households in Oxford of over 50,000, the top line results contained in this report
are accurate to ± 5% at the 95% confidence level1; Results for sub-groups will be less accurate.
Where possible results to the questions on community safety have been compared to previous survey
results from December 2010 and November 2011.
1 This means we can be 95% certain that the results are ± 5% of the calculated response, so the ‘true’ response could be 5% above or below the figures reported i.e. a 50% agreement rate could in reality lie within the range of 45% to 55%.
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4) Findings
Community Safety
Oxford Safer Communities Partnership (OSCP) asked a series of questions concerning panel members’ views on crime, anti-social behaviour and how well the council and police respond to these issues. This follows up on similar questions asked in December 2010 and November 2011.
All respondents were asked how worried they were about a series of crime and anti-social behaviour
related issues. Figure 1 shows responses to this question, illustrating that respondents were most
worried about domestic burglary; 47% stated that they were worried about this issue and 12% were very
worried. Notably, respondents were also particularly worried about being insulted or pestered while in a
public place (31%) and being mugged (30%).
Overall, respondents were least concerned about being insulted because of their skin colour, ethnic
origin, religion or sexual orientation (9%); this rises to 27% among ‘non-White’ respondents although
caution should be taken with this result due to a small sample size for this sub-group.
Figure 1 How worried are you about each of the following?
Q1 (Percent)
35% 8%12% 45%
22% 16%8% 53%
17% 24% 4%5% 51%
23% 20% 3%4% 49%
19% 18%8% 54%
24% 20%7% 49%
7% 53% 3%2% 35%
Very worried Fairly worried Not very worried Not at all worried Don’t know
Domestic burglary
Being mugged
Having your car stolen
Having things stolen from car
Being assaulted by strangers
Being insulted or pestered while in a public space
Being insulted because of your skin colour, ethnic origin, religion
or sexual orientation
9% are worried, rising to 27% among ‘non-White’ respondents
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Figure 1.1 compares results for Question 1 with the previous surveys carried out in 2011 and 2010. As
this illustrates, the proportion of respondents stating that they were fairly or very worried about each of
the crime and anti-social behaviour related issues fell slightly; the decreases were generally within the
margin of error and these results should therefore be regarded as indicative only.
Figure 1.1 Very / fairly worried about crime/anti-social behaviour types: 2010, 2011 & 2012
Q1 (Percent)
17%
27%
33%
34%
35%
34%
49%
9%
27%
33%
31%
34%
34%
51%
9%
22%
27%
28%
31%
31%
47%
Being assaulted because of your skin colour,ethnic origin, religion or sexual orientation
Having your car stolen
Having things stolen from your car
Being assaulted by strangers
Being insulted or pestered while in a publicplace
Being mugged
Domestic burglary
201220112010
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Table 1 shows results for the top ranked anti-social behaviour / crime issue cross-tabulated by age,
gender, disability, work status and area. Despite a low base for the 17-34 age-group, the results suggest
that younger people (60%) were considerably more likely than older age-groups to be worried about
domestic burglary (this is supported by findings from previous surveys). Domestic burglary also tended to
be a greater concern for people with disabilities (58%), those not in employment (55%), and particularly
those living in Cowley (65% compared to 55% in 2011).
Table 1 Very / fairly worried about domestic burglary by demographics Q1 (Percent)
Very / fairly worried about
domestic burglary
Base
Overall 47% 356
17 – 34 years 60% 25
35 – 54 years 40% 114
55+ years 50% 202
Male 46% 148
Female 48% 202
Disabled 58% 36
Non-disabled 45% 312
White 46% 318
Non-White 50% 30
Employed 40% 118
Not employed 55% 165
Central 50% 38
North 39% 69
East 38% 39
North East 51% 90
South East 43% 70
Cowley 65% 43
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As Figure 2 shows, the three types of anti-social behaviour most commonly identified by respondents as
being a fairly / very big problem in their area were: speeding vehicles or motorbikes / dangerous driving
(51%); cars parked inconveniently, dangerously or illegally (47%); and rubbish or litter lying around
(37%). Figure 2.1 overleaf compares results for the same question to those from 2011 and 2010; it is
notable that concern with speeding vehicles or motorbikes / dangerous driving and cars being parked
inconveniently, dangerously or illegally have both increased marginally year on year.
Figure 2 Which types of antisocial behaviour are a problem in your area? Q2 (Percent)
15% 38%4% 43%
16% 31%4% 49%
24% 15%13% 48%
17% 27%5% 50%
11% 38% 3%6% 42%
4% 63% 3%29%
5% 42% 22%30%
35% 14%16% 35%
18% 30% 3%5% 44%
15% 25% 16%10% 35%
5% 45% 7%42%
18% 29% 21%31%
5% 14% 47% 3%31%
63% 23%2% 12%
Noisy neighbours / loud parties
Young people hanging around on the streets
Rubbish or litter lying around
Vandalism, graffiti and other deliberate damage
Fly tipping
Abandoned or burned out cars
People being attacked or harassed because of their skin colour, ethnic origin, religion or sexual orientation
Speeding vehicles or motorbikes / dangerous driving
People being drunk or rowdy in public
People using / dealing drugs
Conflicts or disputes between neighbours
Cars parked inconveniently, dangerously or illegally
Fireworks being setoff that are not part of an organised display
People using or carrying airguns or replica guns
Very big problem Fairly big problem Not a very big problem Not a problem at all Don’t know
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Figure 2.1 Ratings of antisocial behaviour types as a very / fairly big problem: 2010, 2011 & 2012
Q2 (Percent)
5%
8%
6%
12%
18%
18%
18%
18%
24%
28%
29%
36%
39%
43%
3%
3%
4%
5%
20%
20%
18%
20%
25%
24%
21%
40%
44%
47%
3%
3%
5%
7%
17%
18%
19%
20%
22%
22%
24%
37%
47%
51%
Conflicts or disputes between neighbours
People using or carrying airguns or replica guns
Abandoned or burned out cars
People being attacked or harassed because of theirskin colour, ethnic origin, religion or sexual
orientation
Fly tipping
Fireworks being setoff that are not part of anorganised display
Noisy neighbours or loud parties
Young people hanging around on streets
Vandalism, graffiti and other deliberate damage toproperty or vehicles
People being drunk or rowdy in public
People using / dealing drugs
Rubbish or litter lying around
Cars parked inconveniently, dangerously or illegally
Speeding vehicles or motorbikes / dangerous driving
201220112010
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Table 2 shows the top ranked type of anti-social behaviour (speeding vehicles or motorbikes /
dangerous driving) cross-tabulated by age, gender, disability, work status and area. As the table shows,
this issue was regarded as a particular problem by the 35 – 54 age-group (58%); people with disabilities
(56%); those not in employment (55%); and those living in South East (68%).
Table 2 Speeding vehicles or motorbikes / dangerous driving are a very / fairly big problem by demographics Q2 (Percent)
Speeding vehicles or
motorbikes / dangerous driving are a very / fairly big
problem
Base
Overall 51% 359
17 – 34 years 28% 25
35 – 54 years 58% 116
55+ years 49% 203
Male 57% 148
Female 47% 211
Disabled 56% 36
Non-disabled 50% 315
White 51% 319
Non-White 50% 32
Employed 49% 212
Not employed 55% 141
Central 24% 38 North 46% 69 East 45% 40 North East 56% 89 South East 68% 72 Cowley 52% 44
All respondents were asked whether they thought a series of different types of anti-social behaviour has
got better, worse or stayed the same over the last 12 months.
Figure 3 overleaf shows responses to this question illustrating that respondents were most likely to think
that noisy neighbours / loud parties (15%) and abandoned or burned out cars (15%) have got better.
Respondents were most likely to think that speeding vehicles or motorbikes / dangerous driving (29%)
and cars being parked inconveniently, dangerously or illegally (29%) have got worse.
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Figure 3 Have the following types of antisocial behaviour got better, worse or stayed the same?
Q3 (Percent)
Noisy neighbours / loud parties (71%)
Young people hanging around on the streets (73%)
Rubbish or litter lying around (67%)
Vandalism, graffiti and other deliberate damage (69%)
Fly tipping (65%)
Abandoned or burned out cars (62%)
People being attacked or harassed because of their skin colour, ethnic origin, religion or sexual orientation
(53%)
Speeding vehicles or motorbikes / dangerous driving (58%)
People being drunk or rowdy in public (71%)
People using / dealing drugs (55%)
Conflicts or disputes between neighbours (67%)
Cars parked inconveniently, dangerously or illegally (57%)
Fireworks being setoff that are not part of an organised display (64%)
People using or carrying airguns or replica guns (64%)
Got worse Stayed the same Got better (D/K)
15%
12%
13%
12%
8%
15%
7%
6%
8%
4%
7%
8%
9%
6%
7%
8%
17%
8%
8%
1%
2%
29%
9%
10%
3%
29%
8%
1%
7%
7%
3%
11%
18%
22%
39%
6%
12%
31%
23%
6%
19%
47%
(non-White = 19%) (non-White = 3%)
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As Figure 4 illustrates, relatively few people thought that alcohol-related antisocial behaviour in Oxford
City Centre was a problem during the day, although this does appear to be increasing slightly as a
problem year on year. It is notable that a majority of residents (55% compared to 58% in 2011) regard
alcohol-related antisocial behaviour at night as being a problem; 15% regard this as being a very big
problem.
Figure 4 How much of a problem is alcohol-related antisocial behaviour in Oxford City Centre?
Q4 (Percent)
During the day…
At night…
All respondents were asked whether they thought alcohol-related antisocial behaviour in Oxford City
Centre increased, decreased or stayed the same over the last 12 months. Figure 5 overleaf shows
responses to this question. As this illustrates:
Most (53%) thought that alcohol-related antisocial behaviour during the day had stayed the same,
while nearly a third (31%) did not know; the remainder of respondents were fairly evenly balanced
between those who thought it had increased (9%) and those who thought it had decreased.
Just over a third of respondents (36%) thought that alcohol-related antisocial behaviour at night had
stayed the same, while 45% did not know. Of the remainder, 16% thought it had increased and just
3% thought it had decreased. However, it is notable that the proportion of residents stating that
alcohol-related antisocial behaviour at night has increased appears to be gradually falling over time
(28% in 2010, 20% in 2011 and 16% in 2012).
3% 17% 13%15% 51%
15% 2% 28%40% 16%
Very big problem Fairly big problem Not a very big problem Not a problem at all Don’t know
55% (compared to 58% in 2011 and 63% in 2010)
18% (compared to 16% in 2011 and 14% in 2010)
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6%
9%
31%
53%
Increased
Stayed the same
Decreased
Don’t know
16%
45%
36%
3%
Increased
Stayed the same
Decreased
Don’t know
Figure 5 Has alcohol-related antisocial behaviour in Oxford City Centre increased, decreased or stayed the same?
Q5 (Percent)
During the day…
At night…
As Figure 6 below shows, just under half of panel members were aware of how to contact their
Neighbourhood Policing team. This was lowest among the 17-34 age-group (32%) and those living in
the North East area (42%). People of retirement age (57%) and those living in Central area (61%) were
considerably more likely to know how to contact their Neighbourhood Policing team.
Figure 6 Do you know how to contact your Neighbourhood Policing team?
Q6 (Percent)
49%51%
YesNo
Do you know how to contact
your neighbourhood policing team?
(compared to 7% in 2011 and 7% in 2010)
(compared to 20% in 2011 and 28% in 2010)
(compared to 7% in 2011 and 10% in 2010)
(compared to 4% in 2011 and 3% in 2010)
Yes: 17 – 34 years = 32% 65+ years = 57% North East = 42% Central = 61%
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As Figure 7 illustrates, under a quarter panel members (23%) knew how to find out about their
neighbourhood’s top 3 priorities.
Figure 7 Do you know how to find out about your neighbourhood’s top 3 priorities?
Q7 (Percent)
23%
77%
YesNo
Do you know how to find our about
your neighbourhood’s top 3 priorities?
As Figure 8 shows, significantly more panel members were aware of the Community Response Team
(39%) than the Crime and Nuisance Action Team (29%).
Figure 8 Are you aware of the following council services to tackle antisocial behaviour?
Q8 (Percent)
39%
61%
YesNo
Community Response Team
29%
71%
YesNo
Crime and Nuisance Action Team (CANAcT)
Yes: North East = 18% North = 30%
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As Figure 9 shows, half of respondents thought that the police were doing a good job of tackling local
issues while four out of ten (39%) thought the city council was doing a good job. Both results represent a
slight year on year increase compared to previous years.
Approaching half (46%) thought that the police were doing well at working with residents to solve local
issues, while nearly a third (32%) thought the city council were doing well. Both results represent a slight
increase compared to the results from 2011.
Four out of ten (41%) thought the police were good at promoting community safety in their neighbourhood,
while a quarter thought the council was good at promoting community safety in their neighbourhood.
Approaching a quarter (23%) agreed that the police keep them informed about what is being done to
tackle antisocial behaviour in my neighbourhood. The comparable figure for the city council was 18%. Figure 9 Please tick either ‘yes’, ‘no’ or ‘don’t’ know when considering the following statements?
Q9 (Percent)
They are doing a good job of tackling local issues…
50%
10%
40%
YesNoDon't know
Police
They are doing well at working with residents to solve local issues…
46%
10%
44%
YesNoDon't know
Police
continued…
39%
20%
41%
YesNoDon't know
City Council
32%
20%
48%
YesNoDon't know
City Council
Yes: 2011 = 45% 2010 = 49%
Yes: 2011 = 34% 2010 = 33%
Yes: 2011 = 40% 2010 = 44%
Yes: 2011 = 30% 2010 = 31%
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They are good at promoting community safety in my neighbourhood…
41%
18%
41%
YesNoDon't know
Police
They keep me informed about what is being done to tackle antisocial behaviour in my neighbourhood…
23%
53%
24%
YesNoDon't know
Police
All respondents were asked the extent to which they agreed that the Police and Oxford City Council are
dealing with antisocial behaviour and crime issues that matter in their area.
Figure 10 overleaf shows responses to this question cross-tabulated by area, illustrating that those living
in the East area of the city (20% disagree) followed by those living in Cowley (16% disagree) are most
likely to disagree with this statement. Repondents from North and North East areas are less likely know
whether the Police and Oxford City Council are dealing with antisocial behaviour and crime issues that
matter in their area. Overall, 46% agree that the police and council are dealing with antisocial behaviour
and crime issues that matter in their area, a marginal decrease on the comparable result from 2011.
25%
22%
53%
YesNoDon't know
City Council
18%
49%
33%
YesNoDon't know
City Council
Yes: 2011 = 42% 2010 = 43%
Yes: 2011 = 25% 2010 = 25%
Yes: 2011 = 22% 2010 = 25%
Yes: 2011 = 18% 2010 = 20%
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Figure 10 Agree or disagree that the Police and Oxford City Council is dealing with antisocial behaviour and crime issues that matter in your area?
Q10 (Percent)
15%
11%
22%
10%
18%
15%
7%
11%
8%
6%
18%
9%
12%
16%
27%
16%
20%
35%
29%
22%
41%
39%
57%
52%
28%
35%
36%
27%
7%
3%
8%
8%
14%
9%
5%
Total
Central
North
East
North East
South East
Cowley
Don’t know Strongly disagree Tend to disagree Neither Tend to agree Strongly agree
Caution: low base sizes for ‘Central’, ‘East’ and ‘Cowley’
46% (compared to 47% in 2011 and 50% in 2010)
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Empty Dwellings
Oxford City Council’s Housing team asked questions about empty and dilapidated homes within Oxford City. The results will inform a review of the Council’s Empty Properties Strategy.
All respondents were asked whether they were aware of anyone who has difficulty finding somewhere to
live in their area of the city. Figure 11 shows responses to this question. As this illustrates, respondents
from North (41%) and East (40%) areas were most likely to state that they were aware of someone who
had difficulty finding somewhere to live. Those in the South East (20%) were least likely. Overall, nearly a
third of panel members (31%) said they were aware of someone who had difficulty finding somewhere
to live.
Figure 11 Are you aware of anyone who has difficulty finding somewhere to live in your area of the City? Q1 (Percent)
31%
32%
41%
40%
28%
20%
29%
68%
69%
60%
72%
80%
59%
71%
Total
Central
North
East
North East
South East
Cowley
Yes No
Caution: low base sizes for ‘Central’, ‘East’ and ‘Cowley’
68%
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Those respondents who stated that they were aware of someone who had difficulty finding somewhere
to live were asked the reasons why. As Figure 12 illustrates, panel members most commonly cited a
lack of affordable housing (40%), expensive rented accommodation (23%) and a shortage of council
housing (9%) as being key reasons. Other commonly mentioned reasons included a lack of suitable
homes (7%) and too much student housing (5%).
Figure 12 If yes can you give the reason why?
Q1 (Percent)
7%
1%
1%
3%
3%
5%
7%
9%
23%
40%
Other
Landlords not accepting HB claimants
Change of circumstances
Homelessness
Asylum seekers / immigrants
Too much student housing
Lack of suitable homes
Shortage of Council housing
Expensive rented accomodation
Lack of affordable housing
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All respondents were asked whether there was an empty dwelling in their area. Overall, one in five
respondents (21%) answered yes to this question. As Figure 13 shows, those in North East and Central
areas (both 26%) were most likely to answer yes to this question. The results suggest that the North area
(16% yes) and Cowley (16% yes) have less of a problem with empty dwellings.
Figure 13 Is there an empty dwelling in your area? Q2 (Percent)
21%
26%
16%
23%
26%
21%
18%
43%
32%
45%
53%
40%
46%
39%
42%
36%
25%
34%
32%
39%
43%
Total
Central
North
East
North East
South East
Cowley
Yes No Don't know
Caution: low base sizes for ‘Central’, ‘East’ and ‘Cowley’
Those respondents who stated that there was an empty dwelling in their area were asked what the
impact on their neighbourhood had been. Figure 14 overleaf shows responses to this question. Some
caution should be taken with these results due to low bases sizes. Nevertheless, the results do suggest
that the unsightly nature of empty dwellings (76%), vandalism (40%) and devaluation of adjoining
properties (38%) are perceived to be the biggest issues. A broad range of associated problems are
highlighted by the ‘other’ responses, including overgrown gardens, boarded up windows and litter.
42%
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Figure 14 What, if anything, has been the impact on your neighbourhood as a result of the empty dwelling?
Q3 (Percent)
76%
40%
12%
11%
38%
15%
34%
70%
64%
43%
5%
19%
45%
32%
20%
54%
22%Unsightly
Target for vandalism
Squatted in
Pest infestation
Structural damage toadjoining property
Devalued adjoiningproperty
Yes No Don't know
Caution: low base sizes
Other (25 responses)
Overgrown garden Boarded up windows
Litter Anxiety Damp
Disjointed community Disrepair
Drug dealing Old cars
Theft
22%
OXFORD TALKBACK SURVEY – AUTUMN 2012 M·E·L RESEARCH
Measurement Evaluation Learning: Using evidence to shape better services Page 20
All respondents were asked how important they thought it was that the City Council should ensure empty
homes within the City are brought back into use. Overall, as Figure 15 shows, 94% of panel members
thought it was important, and within this 68% thought it was very important. Notably, 100% of
respondents in Central area, and 98% in Cowley and East, thought it was important to ensure empty
homes within the City are brought back into use.
Figure 15 How important do you think it is that Oxford City Council should ensure empty homes within the City are brought back into use?
Q4 (Percent)
6%
4% 4%
26%
34%
30%
28%
23%
17%
30%
68%
66%
59%
70%
67%
78%
68%
Total
Central
North
East
North East
South East
Cowley
Not sure Not at all important Not important Important Very important
Caution: low base sizes for ‘Central’, ‘East’ and ‘Cowley’
OXFORD TALKBACK SURVEY – AUTUMN 2012 M·E·L RESEARCH
Measurement Evaluation Learning: Using evidence to shape better services Page 21
Table 3 below shows responses to the same question cross-tabulated by age, gender, disability, work
status and area. As this shows, all population segments agreed that bringing empty homes back into use
should be a priority for the council.
Table 3 Very important / important that Oxford City Council should ensure empty homes within the City are brought back into use by demographics Q4 (Percent) Very important / important
that the council should ensure empty homes are
brought back into use
Base
Total 94% 360
17 – 34 years 92% 24
35 – 54 years 92% 116
55+ years 95% 204
Male 94% 147
Female 93% 212
Disabled 89% 37
Non-disabled 94% 313
White 94% 319
Non-White 91% 32
Employed 94% 211
Not employed 93% 142
Similarly, as Figure 16 overleaf shows, a large majority of respondents agreed that the council should
take formal action where an owner is either unable or unwilling to bring an empty property back into use.
Those in East (93%) and Central (89%) areas were most likely to agree that the council should take
formal action in such circumstances. Those in the North area (78% yes) were least likely to agree.
Table 4 shows responses to the same question cross-tabulated by age, gender, disability, work status
and area. As this shows, those in the 55+ age-group and people with disabilities (both 86%) were
marginally more likely than other groups think the council should take formal action where an owner is
either unable or unwilling to bring an empty property back into use.
OXFORD TALKBACK SURVEY – AUTUMN 2012 M·E·L RESEARCH
Measurement Evaluation Learning: Using evidence to shape better services Page 22
Figure 16 Do you think the Council should take formal action where an owner is either unable or unwilling to bring an empty property back into use?
Q5 (Percent)
84%
89%
78%
93%
81%
86%
8%
9%
8%
4%
14%
7%
83%
7%
13%
3%
15%
9%
8%
Total
Central
North
East
North East
South East
Cowley
Yes No Don't know
Table 4 agreeing that the Council should take formal action where an owner is either unable or unwilling to bring an empty property back into use by demographics Q4 (Percent)
Council should take formal action where owner is
unable or unwilling to bring empty property back into
use
Base
Total 84% 359 17 – 34 years 63% 24 35 – 54 years 83% 116 55+ years 86% 204 Male 82% 147 Female 85% 212 Disabled 86% 37 Non-disabled 83% 313 White 86% 319 Non-White 63% 32 Employed 85% 211 Not employed 81% 142
OXFORD TALKBACK SURVEY – AUTUMN 2012 M·E·L RESEARCH
Measurement Evaluation Learning: Using evidence to shape better services Page A1
Appendix A: Sample composition
Responses (unweighted)
17-24 years 7
25-34 years 18
35-44 years 56
45-54 years 61
55-64 years 99
65+ years 106
Male 149
Female 213
Disabled 37
Not disabled 316
White 322
Non-white 32
Employed full time 127
Part time 38
Self employed 27
Student 9
Retired 127
Permanently sick/disabled 12
Looking after the home 11
Other/Unemployed and available for work 9
Own your house 268
Rent from the council / housing association 45
Rent from private landlord 18
Living rent free 3
Living in communal establishment 0
Prefer not to say/Other 0
Central 38
North 69
East 40
North East 91
South East 73
Cowley 44
OXFORD TALKBACK SURVEY – AUTUMN 2012 M·E·L RESEARCH
Measurement Evaluation Learning: Using evidence to shape better services Page 2