pa 1572 (version 03) manual svc for emd.pdf

8/9/2019 PA 1572 (Version 03) Manual SVC for EMD.pdf

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October 26, 2012 TRAVELPORT CONFIDENTIAL INFORMATION Page 1

Product Advisory

Manual SVC for EMD

Automatic Transmission of EMD-S Number to the Airline

Product AdvisoryNumber: 1572

Version: 03

Load To Production: Galileo: Available NowWorldspan: To be advised

High LevelDescription:

Carriers will be notified when an EMD is issued against a manually soldservice

Impact Summary: The service segment will be changed from an EK status to a status code ofHIafter EMD issuance.

Reason For Issue:

Once the EMD has been issued and status changes to HI , an automatic TTYmessage is sent to the participating carrier. Agents will not have to manuallyenter the EMD number into the OSI field.

This functionality presently not applicable for Group Deposits.

Customer Impact:

Internal Only Developers

Agency Customers Airline Customers

eCommerce Customers Car, Hotel, Rail or CruiseCustomers

System:

Galileo

Apollo

Worldspan

Load To Copy: Available now

Web Services:(API and Messaging) Not applicable

Issue History:Version 01Issued17-Sep-12Version 02Issued22-Oct-12


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Product Advisory Manual SVC for EMD

October 26, 2012 Page 2

Overview

When the EMD-S is issued, the service segment will be updated with a different status code and the EMDnumber then transmitted to the airline PNR. This will eliminate the need for the agent to enter an OSIremark manually.

Note:Until an industry decision has been reached about EMDs issued against a Group Name, agents

MUST continue to add the OSI remark for Group Deposits.

Customer Benefit

To Align with the AIRIMP standard

The new process automates the sending of EMD data to the carrier and eliminates the need foragents to manually enter an OSI remark containing the EMD number, saving time

Enhancement will prevent ADMs being produced against missing OSI remarks

Enhancement works for airlines using EMD-S (Presently, British Airways and Finnair) - ExcludesGroup Deposits

Detail and Customer Examples

The status code of a manually sold service segment will be updated to HI at the time the EMD is issuedand the EMD number is added. This SVC segment is then sent to the airline automatically viateletype.

PNR with manually sold SVC segment:

1.1TRAVELER/MARY

1. AZ 202 Y 10JAN FCOLHR HK1 0930 1125 O E TH

2. SVC AZ EK1 LON 10JAN-D/992/CHANGE FEE/NM-1TRAVELER/MARY//

75.00/EUR

FONE-ROMB*00 3764 726974

RCVD-MM

TKTG-T*

PNR will be updated as follows after the EMD is issued:

1.1TRAVELER/MARY

1. AZ 202 Y 10JAN FCOLHR HK1 0930 1125 O E TH

2. SVC AZ HI1 LON 10JAN-D/992/CHANGE FEE/NM-1TRAVELER/MARY/1

051810100173C1/75.00/EUR

FONE-ROMB*00 3764 726974

RCVD-MM

TKTG-T*


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The history will be updated after EMD issuance with changes to the SVC segment including both thechange in status code and EMD number:

***** HISTORY JMKMLR *****

** ONLY ACTIVE PRODUCTS EXIST **

** ORIGINAL CREATOR **

RCVD-P/4

CRDT- ROM AG 35 1526Z/02JUL

** HISTORY **

AQP PROQ/C7C*30

SC SVC BA 15JUL EK/HI1 LHR -D/992/CHANGE FEE/NM-TRAVELER/MARY

/1259113001585C1/75.00/GBP

RCVD-P/4

Once an EMD-S has been issued, the SVC segment will be sent automatically to the airline system.

Example Teletype message

QK MUCQY1A.SWITT1G 281754SWI1G R5Q91Y/C7C/91230016/LON/1G/T/GBMUC1A 5SA5GB1TRAVELLER/MARYBA117Y18MAR LHRJFK HK1 1A

SVC BA HS1 LHR 15MAR/D/992/CHANGE FEE/NM1TRAVELLER/SVC/1259113001647C1.GBP75.00


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Glossary

Term Definition

EMD Electronic Miscellaneous Document

SVC Service Segment

SSR Special Services Requirement

TTY Teletype Message


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Travelport provides this document for information purposes only and does not guarantee that the information contained in thisdocument is accurate, current or complete.

This document and the products listed herein are subject to change without notice.

2012 Travelport. All rights reserved. Travelport, the Travelport logo, Worldspan, Galileo and Apollo, as well as any Travelportproduct names referenced herein are trademarks and the property of Travelport.

Other trademarks are the property of their respective owners.

pa 1572 (version 03) manual svc for emd.pdf

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