pacific nw dgs 2015 presentation - the future of the it workforce - gage andrews

Upload: erepublic

Post on 07-Jan-2016

17 views

Category:

Documents


0 download

DESCRIPTION

Pacific NW DGS 2015 Presentation - The Future of the IT Workforce by Gage Andrews

TRANSCRIPT

  • The Future of the IT WorkforceWHO, WHAT, WHY WHEN?

    G a g e A n d re w s , I S D i re c t o r, S n o h o m i s h C o u n t y, WA

    4 2 5 - 3 8 8 - 3 7 0 3 : : G a g e A n d re w s @ S n o c o . o rg

  • The future workforce will create dynamic work groups as the need arises

  • Many people in the future workforce began with a deep immersion in electronic gaming

  • The future workforce is hooked on mobile technology

  • The future workforce uses short messages, imagery and social media to communicate

    Would Albert Einstein have taken this self portrait on Instagram?

    Would e=mc2 have been a Tweet?

  • People age 16-24 spend 27 hours a week online

    The average adult (older than 24, apparently) spends more than 20 hours a week online.

    This total includes time spent online at work.

  • The average college student spends 93 minutes a day texting.

    Fortunately, they only spend 38 minutes a day driving.

    How many of you have to text someone so that they will take your phone call or read your email?

  • The profile of tech support will be different in the future workforce

  • Technology is now part of everything

    Who will do the future jobs and what will the future jobs be?

  • Is your current workforce balanced? Is it ready for the future?

    My technical organization is:

    100% over the age of 30

    11% female

    22% have a technical certification

    54% are within 8 years of retirement

    94% Microsoft centric

    100% are on two or more social media

    34% have mainframe skills

  • What expectations do we have of the future workforce? What expectations do they have?

    Is the future workforce comprised of leaders or loners?

    Are they building a career or building a resume?

    Do they value their quality of life more than work?

    Are they self-motivated or do they need constant recognition?

    What do we as employers value? How do you things overlap?

  • ITs greatest asset and greatest risk is and always will be

    our people

  • How do we find, accommodate and retain the future workforce?1. Look in new places

    2. Adjust your organization

    3. Embrace diversity

    4. Become more mobile

    5. Create new jobs

    6. Work differently

    Revising the dress code is not enough

  • What will get in the way of the future workforce?

    Entrenched culture

    Entitlements

    Single points of failure

    Public Records Laws

    Fear of change

    Excessive controls

    Being too slow

  • What changes will make your workplace more attractive to the future workforce?

    1. Flex hours

    2. Define deliverables, not tasks

    3. Have lots of places to collaborate

    4. Embrace new tools

    5. Secure things differently

  • Redefine mobility

    Create a remote work

    plan that works

    Make the whole campus mobile-enabled

    Go to the customers, see their problems

    Develop better collaboration tools

  • Create new opportunitiesEncourage self-defined or self-selected projects

    Adapt to fluid teams

    Promote from within

    Offer time to learn - and to practice - new skills

    Pose the I know we cant, but if we had to? questions

    Pay attention to peoples life and career goals

    Set the right priorities family/life comes first

  • Plan to have fun Fun is spontaneous.

    Planning for fun is an oxymoron, like a giant shrimp

    Enabling people to have fun does require planning, until it becomes part of the culture.

  • My own checklist for the IT transitionLook everywhere or people

    internships, teaching opportunities at community colleges, vendors, high schools, social media, ex-military , Comic Con, hackathons

    Make your work place compelling

    easy commute, quality of life, innovative technology, public service, diverse customers, mentoring, flex schedules, remote work, center of excellence, concerts on the Plaza

    Recognize and reward innovation

    awards for new tools, best adaptions, most creative, best team, best development, closest partnerships, most innovative solution. Be the shadow IT

    Respect your people

    frequently acknowledge extra efforts, out of the box solutions, pure determination, customer relationships, team roles, skills practice, comparative analyses

  • If this is true, are magicians the future of the IT workforce?

  • For questions and suggestions:

    Did you ever have a great boss? What made the relationship great? Do that.

    Gage Andrews

    IS Director

    Snohomish County, WA

    425-388-3703

    [email protected]