pack release notes - inpm · pdf fileremoving control-m characters (^m) ... v chapter 3,...

IBM Tivoli Netcool Performance ManagerWireline ComponentApril 2014Document Revision R2E1

Pack Release Notes

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NoteBefore using this information and the product it supports, read the information in “Notices” on page 83.

© Copyright IBM Corporation 1997, 2014.US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contractwith IBM Corp.

Contents

Introduction . . . . . . . . . . . . . vIntended audience . . . . . . . . . . . . vTivoli Netcool Performance Manager - WirelineComponent. . . . . . . . . . . . . . . vWhat this information contains . . . . . . . . viPack documentation . . . . . . . . . . . viiService Management Connect . . . . . . . . viiTivoli technical training . . . . . . . . . . viiiSupport information . . . . . . . . . . . viiiConventions used in this publication . . . . . viii

Typeface conventions . . . . . . . . . . viii

Chapter 1. Features and changes of thisrelease . . . . . . . . . . . . . . . 1New technology packs . . . . . . . . . . . 2New data models . . . . . . . . . . . . . 2Updated technology packs. . . . . . . . . . 2IPv6 address support . . . . . . . . . . . 2Functional changes to technology packs . . . . . 3

Alcatel-Lucent 5529 SDC 2.8.0.0 Technology Pack 3Alcatel-Lucent 5620 SAM 2.14.0.0 Technology Pack 4Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0Technology Pack . . . . . . . . . . . . 4Arris CMTS DOCSIS 3.0 2.3.0.0 Technology Pack . 6Cisco Device 2.5.0.0 Technology Pack . . . . . 7Cisco IPSLA 2.4.0.0 Technology Pack . . . . . 7RFC MIB-II 2.4.0.0 Technology Pack . . . . . 7Documentation changes . . . . . . . . . 7

Chapter 2. Installation and configurationof packs . . . . . . . . . . . . . . 9Packs in this release . . . . . . . . . . . 10Installation and configuration notes for technologypacks . . . . . . . . . . . . . . . . 10

Minimum required version of Technology PackInstaller . . . . . . . . . . . . . . 10Minimum Java requirements. . . . . . . . 10Topology Editor JVM must be started by thecorrect user . . . . . . . . . . . . . 11Launchpad JVM version . . . . . . . . . 11UBA pack XSD file inside a JAR file cannot beloaded into the Topology Editor . . . . . . 11Bundled UBA technology pack XSD files . . . 12PROVISO_JAVA environment variable for allbundled technology packs . . . . . . . . 12Downloading a technology pack JAR file in thebackground . . . . . . . . . . . . . 13Location of bulk input files . . . . . . . . 13Install the DataView Navigator Reporter SetWizard templates . . . . . . . . . . . 13Removing Control-M characters (^M) from files 14Packs can be installed directly from a CD . . . 14Installing a technology pack by using thecommand line . . . . . . . . . . . . 15

Incorrect SilverStream password specified duringtechnology pack installation . . . . . . . . 15Incorrect port number displayed for TivoliIntegrated Portal during technology packinstallation . . . . . . . . . . . . . 15Downloading technology pack JAR files . . . . 15Installation order for SNMP collectors, HAM, andSNMP technology packs . . . . . . . . . 15Topology Editor does not support specialcharacters in host names . . . . . . . . . 16SSM Agent installer is available with theTechnology Pack Bundle software . . . . . . 16

Chapter 3. Upgrade technology packs 19Critical technology pack upgrade notes . . . . . 19

Updating technology packs critical upgrade note 20Alcatel-Lucent 5620 SAM Technology Packcritical upgrade note . . . . . . . . . . 20

Technology pack upgrade notes . . . . . . . 20Upgrading Alcatel-Lucent 5620 SAM TechnologyPack . . . . . . . . . . . . . . . . 20Upgrading Cisco CBQoS Technology Pack . . . 21Upgrading Cisco CWM Technology Pack . . . 22Upgrading Cisco IP Telephony Technology Pack 23Upgrading IP Multicast Technology Pack . . . 25Upgrading MIB-II 2.2.0.0 Technology Pack . . . 25Upgrading Netflow IPFIX Technology Pack. . . 25Upgrading Nortel CS2000 Technology Pack. . . 26Upgrading Nortel CS2000 Technology Pack toGenBand C20 Converged IP Softswitch 2.6.0.0Technology Pack. . . . . . . . . . . . 27Upgrading Nortel MG 3200 Technology Pack . . 27Log file location . . . . . . . . . . . . 27

Chapter 4. Known issues andworkarounds . . . . . . . . . . . . 29General technology pack issues . . . . . . . . 29

The Report UI is not in proper format on InternetExplorer 8 or 9 browser . . . . . . . . . 29Incorrect date is displayed on the real-timereports . . . . . . . . . . . . . . . 29The processing of the Tivoli Netcool PerformanceManager is slow on computers that have theUltraSPARC T-Series processors . . . . . . 30Most Loaded Hour Resource Reports display notmore than 50 records . . . . . . . . . . 30UBA stops functioning while you are running theFULL DUMP process . . . . . . . . . . 30You must configure Internet Explorer to viewTechnology Pack Reference . . . . . . . . 31Interim fixes must be installed . . . . . . . 31Syntax for CME formulas in technology packuser guides . . . . . . . . . . . . . 31Tables and charts in technology pack user guides 31

© Copyright IBM Corp. 1997, 2014 iii

Enabled technology pack support for localizedreports . . . . . . . . . . . . . . . 32You need not import style sheets on AIX systems 32DataView Navigator usage recommendation toavoid possible SilverStream server crash. . . . 33IP SLA Monitoring for Cisco IPSLA TechnologyPack . . . . . . . . . . . . . . . . 33UBA or associated CME goes offline . . . . . 33Baseline thresholds . . . . . . . . . . . 33Dashes are displayed in some reports. . . . . 33Divide by zero warning messages in logs can beignored . . . . . . . . . . . . . . . 34DataView report display anomalies . . . . . 34Modified RFC1213-MIB . . . . . . . . . 34Known visual alignment issue with the filterreport option . . . . . . . . . . . . . 34Java error message on Technology Pack Installer3.1.2.0 or later . . . . . . . . . . . . 34Filter Results section is aligned incorrectly insome reports . . . . . . . . . . . . . 35Limitation of wildcard characters supported inthe Filter Result function for GST and RST . . . 35Rounding function does not work correctly onmetrics in certain reports . . . . . . . . . 35Improper description for two parameters inTopology Editor in Tivoli Netcool PerformanceManager 1.3.1 . . . . . . . . . . . . 35

Specific technology pack issues . . . . . . . . 35Accedian Metro Ethernet Technology Pack . . . 35ADVA Optical Metro Ethernet Technology Pack 36Alcatel-Lucent 5529 SDC Technology Pack . . . 36Alcatel-Lucent 5670 RAM Technology Pack . . . 36Alcatel-Lucent 5620 SAM Technology Pack . . . 37Alcatel-Lucent 5620 SAM LogToFile TechnologyPack . . . . . . . . . . . . . . . . 43Arris CMTS Technology Pack . . . . . . . 47Arris CMTS DOCSIS 3.0 Technology Pack . . . 48Cisco CBQoS Technology Pack . . . . . . . 48Cisco IP SLA Administration Technology Pack. . 48

Cisco IP SLA Technology Pack . . . . . . . 49Cisco IP Telephony Technology Pack . . . . . 49Huawei N2000 Technology Pack . . . . . . 51Huawei SNMP NQA Technology Pack . . . . 51GenBand C20 Converged IP SoftswitchTechnology Pack. . . . . . . . . . . . 51Ineoquest Media Monitor Technology Pack . . . 52Lotus Domino Technology Pack . . . . . . 52MIB-II Technology Pack . . . . . . . . . 52Netflow IPFIX Technology Pack . . . . . . 52Network System Dashboard Technology Pack . . 53Nortel CS2000 Technology Pack . . . . . . 53System Service Monitors Technology Pack . . . 54UBA PVLine Format Technology Pack . . . . 55

General common pack issues . . . . . . . . 55The Tivoli logo in Tivoli Netcool PerformanceManager 1.3.2 platform has been changed . . . 55

Specific common pack issues . . . . . . . . 55Alcatel-Lucent 5670 RAM. . . . . . . . . 55Cisco Device . . . . . . . . . . . . . 57RFC MIB-II . . . . . . . . . . . . . 57

Chapter 5. Latest versions ofsupported packs . . . . . . . . . . 59List of latest supported packs . . . . . . . . 59

Chapter 6. Interim fixes and fix packs 79Interim fixes for Tivoli Netcool PerformanceManager v1.3.2 . . . . . . . . . . . . . 79Interim fixes for Tivoli Netcool PerformanceManager v1.3.1 . . . . . . . . . . . . . 79Interim fixes for Tivoli Netcool PerformanceManager v1.3 . . . . . . . . . . . . . . 80Interim fixes for Tivoli Netcool/Proviso v4.4.3.3 . . 81Interim fixes for Tivoli Netcool/Proviso v4.4.3.2 . . 81

Notices . . . . . . . . . . . . . . 83Additional copyright notices. . . . . . . . . 86

iv IBM Tivoli Netcool Performance Manager: Pack Release Notes

Introduction

These release notes support the April 2014 release of the IBM® Tivoli® Netcool®

Performance Manager Technology Packs and Common Packs.

Intended audienceThe audiences for this guide are the network administration engineers at IBMcustomer sites who install, configure, and use technology packs and commonpacks as part of their Tivoli Netcool Performance Manager installation. IBMProfessional Services engineers might also find the guide useful.

To install and use technology packs, you must have a working knowledge of thefollowing subjects:v Tivoli Netcool Performance Manager DataMartv TCP/IP networksv Telecommunications network managementv Administration of the operating system

The audiences must be familiar with the specific technology associated with thetechnology packs.

To install and use common packs, you must have a working knowledge of thefollowing subjects:v IBM Tivoli Common Reporting or IBM Cognosv IBM Cognos Framework Managerv IBM Model Maker that is delivered in Tivoli Netcool Performance Manager

v1.3.2.

The audiences must be familiar with the specific technology associated with thecommon packs.

Tivoli Netcool Performance Manager - Wireline ComponentIBM® Tivoli Netcool Performance Manager consists of a wireline component(formerly Netcool/Proviso) and a wireless component (formerly Tivoli® Netcool®

Performance Manager for Wireless).

Tivoli Netcool Performance Manager - Wireline Component consists of thefollowing subcomponents:v DataMart is a set of management, configuration, and troubleshooting GUIs. The

Tivoli Netcool Performance Manager System Administrator uses the GUIs todefine policies and configuration, and to verify and troubleshoot operations.

v DataLoad provides flexible, distributed data collection and data import of SNMPand non-SNMP data to a centralized database.

v DataChannel aggregates the data collected through Tivoli Netcool PerformanceManager DataLoad for use by the Tivoli Netcool Performance ManagerDataView reporting functions. It also processes online calculations and detectsreal-time threshold violations.

v DataView is a reliable application server for on-demand, web-based networkreports.

© Copyright IBM Corp. 1997, 2014 v

v Technology Packs extend the Tivoli Netcool Performance Manager system withservice-ready reports for network operations, business development, andcustomer viewing.

The following figure shows the different Tivoli Netcool Performance Managermodules.

Tivoli Netcool Performance Manager documentation consists of the following:v Release notesv Configuration recommendationsv Installation and upgrade informationv User guidesv Technical notesv Online help

The documentation is available for viewing and downloading on the informationcenter at http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.tnpm.doc/welcome_tnpm.html.

What this information containsThis publication is organized as follows:v Chapter 1, “Features and changes of this release,” on page 1

Provides a general introduction to this pack release and the specific contents ofthe release. Also describes features and changes associated with new andupdated packs for this release.

v Chapter 2, “Installation and configuration of packs,” on page 9Provides information related to installing and configuring packs.

v Chapter 3, “Upgrade technology packs,” on page 19Provides information related to upgrading technology packs.

v Chapter 4, “Known issues and workarounds,” on page 29Describes known problems and workarounds.

v Chapter 5, “Latest versions of supported packs,” on page 59Provides a table that lists all the details in the supported packs.

vi IBM Tivoli Netcool Performance Manager: Pack Release Notes

http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.tnpm.doc/welcome_tnpm.html


v Chapter 6, “Interim fixes and fix packs,” on page 79Lists the interim fixes and fix packs for specific packs.

Pack documentationTivoli Netcool Performance Manager user documentation includes technical notes,and release notes for previous technology pack and common pack releases, and theother documentation types listed in “Tivoli Netcool Performance Manager -Wireline Component” on page v.

The user documentation for the Tivoli Netcool Performance Manager technologypacks (and for the core software) is available from the following informationcenters:

Product Information center

Tivoli Netcool Performance Manager (Coresoftware)


Tivoli Netcool Performance Manager(Technology Packs)

http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.tnpm_tp.doc/welcome_tnpm_tp.htm

Starting with 1.3-E release, new, and updated technology packs include referencedocumentation in the CD distribution for the pack, which can be downloaded fromthe IBM Passport Advantage site. Technology Pack User Guide is deprecated and theconfiguration information is moved to Pack Installation and Configuration Guide.However, for the Alcatel-Lucent 5620 SAM LogToFile 2.1.0.0, 2.2.0.0, and 2.3.0.0Technology Packs, a new installation and user guide is available because thesetechnology packs require many components that include IBM InfoSphereInformation Server, IBM InfoSphere Information Client, and Apache ActiveMQ. Inthis guide, the details on how to use, install, and configure each components arespecified.

Service Management ConnectConnect, learn, and share with Service Management professionals: product supporttechnical experts who provide their perspectives and expertise.

Access Network and Service Assurance community at https://www.ibm.com/developerworks/servicemanagement/nsa/index.html. Use Service ManagementConnect in the following ways:v Become involved with transparent development, an ongoing, open engagement

between other users and IBM developers of Tivoli products. You can access earlydesigns, sprint demonstrations, product roadmaps, and prerelease code.

v Connect one-on-one with the experts to collaborate and network about Tivoliand the Network and Service Assurance community.

v Read blogs to benefit from the expertise and experience of others.v Use wikis and forums to collaborate with the broader user community.Related information:

Tivoli Netcool Performance Manager Wiki on developerWorks

Introduction vii







https://www.ibm.com/developerworks/servicemanagement/nsa/index.html

https://www.ibm.com/developerworks/servicemanagement/nsa/index.html

https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Netcool%20Performance%20Manager/page/Home

Tivoli technical trainingFor Tivoli technical training information, see the following Tivoli NetcoolPerformance Manager Training website at https://tnpmsupport.persistentsys.com/training.

Support informationIf you have a problem with your IBM software, you want to resolve it quickly. IBMprovides the following ways for you to obtain the support you need:

OnlineAccess the IBM Software Support site at http://www.ibm.com/software/support/probsub.html .

IBM Support AssistantThe IBM Support Assistant is a free local software serviceability workbenchthat helps you resolve questions and problems with IBM softwareproducts. The Support Assistant provides quick access to support-relatedinformation and serviceability tools for problem determination. To installthe Support Assistant software, go to http://www.ibm.com/software/support/isa.

Troubleshooting GuideFor more information about resolving problems, see the problemdetermination information for this product.

Conventions used in this publicationSeveral conventions are used in this publication for special terms, actions,commands, and paths that are dependent on your operating system.

Typeface conventionsThis publication uses the following typeface conventions:

Bold

v Lowercase commands and mixed case commands that are otherwisedifficult to distinguish from surrounding text

v Interface controls (check boxes, push buttons, radio buttons, spinbuttons, fields, folders, icons, list boxes, items inside list boxes,multicolumn lists, containers, menu choices, menu names, tabs, propertysheets), labels (such as Tip:, and Operating system considerations:)

v Keywords and parameters in text

Italic

v Citations (examples: titles of publications, diskettes, and CDs)v Words defined in text (example: a nonswitched line is called a

point-to-point line)v Emphasis of words and letters (words as words example: "Use the word

that to introduce a restrictive clause."; letters as letters example: "TheLUN address must start with the letter L.")

v New terms in text (except in a definition list): a view is a frame in aworkspace that contains data.

v Variables and values you must provide: ... where myname represents....

Monospace

viii IBM Tivoli Netcool Performance Manager: Pack Release Notes

https://tnpmsupport.persistentsys.com/training

https://tnpmsupport.persistentsys.com/training

http://www.ibm.com/software/support/probsub.html

http://www.ibm.com/software/support/probsub.html

http://www.ibm.com/software/support/isa

http://www.ibm.com/software/support/isa

v Examples and code examplesv File names, programming keywords, and other elements that are difficult

to distinguish from surrounding textv Message text and prompts addressed to the userv Text that the user must typev Values for arguments or command options

Bold monospace

v Command names, and names of macros and utilities that you can typeas commands

v Environment variable names in textv Keywordsv Parameter names in text: API structure parameters, command

parameters and arguments, and configuration parametersv Process namesv Registry variable names in textv Script names

Introduction ix

x IBM Tivoli Netcool Performance Manager: Pack Release Notes

Chapter 1. Features and changes of this release

A list of new and updated technology packs and data models in this release, andany packs that are no longer supported as well as features introduced in previousreleases that are still worth discussing are provided.

All supported technology packs, common packs, and data models are listed inChapter 5, “Latest versions of supported packs,” on page 59.

To determine the version of the Tivoli Netcool Performance Manager modulesinstalled on your system, see the Technical Note entitled IBM Tivoli NetcoolPerformance Manager: Tools for Version Reporting Technical Note.

See “Pack documentation” on page vii for information about how to access theuser documentation, including technical notes.

Note: From 1.4-A release, the data models are based on new Tivoli NetcoolPerformance Manager JDBC driver. For more information, see Installing and UsingJDBC Driver.

Pack documentationTivoli Netcool Performance Manager user documentation includes technical notes,and release notes for previous technology pack and common pack releases, and theother documentation types listed in “Tivoli Netcool Performance Manager -Wireline Component” on page v.

The user documentation for the Tivoli Netcool Performance Manager technologypacks (and for the core software) is available from the following informationcenters:

Product Information center

Tivoli Netcool Performance Manager (Coresoftware)


Tivoli Netcool Performance Manager(Technology Packs)


Starting with 1.3-E release, new, and updated technology packs include referencedocumentation in the CD distribution for the pack, which can be downloaded fromthe IBM Passport Advantage site. Technology Pack User Guide is deprecated and theconfiguration information is moved to Pack Installation and Configuration Guide.However, for the Alcatel-Lucent 5620 SAM LogToFile 2.1.0.0, 2.2.0.0, and 2.3.0.0Technology Packs, a new installation and user guide is available because thesetechnology packs require many components that include IBM InfoSphereInformation Server, IBM InfoSphere Information Client, and Apache ActiveMQ. Inthis guide, the details on how to use, install, and configure each components arespecified.

© Copyright IBM Corp. 1997, 2014 1







New technology packsThere are no new technology packs in this release.

New data modelsThe following data models are added in this release:v Cisco Device 2.5.0v Cisco IPSLA 2.4.0v RFC MIB-II 2.4.0

Note: These data models replace the common packs of the previous releases.

Updated technology packsThe following technology packs are updated in this release:v Alcatel-Lucent 5529 SDC 2.8.0.0v Alcatel-Lucent 5620 SAM 2.14.0.0v Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0v Arris CMTS DOCSIS 3.0 2.3.0.0v Cisco Device 2.5.0.0v Cisco IPSLA 2.4.0.0v RFC MIB-II 2.4.0.0

IPv6 address supportTivoli Netcool Performance Manager 1.3.1 or later includes support for IPv6addresses.

The following technology packs are verified to be either neutral or support (see thefollowing note) IPv6 addresses:v Accedian Metro Ethernetv ADVA Optical Metro Ethernetv Alcatel-Lucent 5670 RAMv Alcatel-Lucent 5529 SDCv Alcatel-Lucent 5620 SAMv Alcatel-Lucent 5620 SAM LogToFilev Arris CMTS DOCSISv Cisco CBQoSv Cisco CMTS DOCSISv Cisco Devicev Cisco IP SLAv Cisco IP SLA Ethernetv Huawei SNMP CBQOSv Huawei SNMP Devicev Huawei SNMP NQAv Huawei U2000v Huawei U2000 DSLAMv GenBand C20 Converged IP Softswitch

2 IBM Tivoli Netcool Performance Manager: Pack Release Notes

v Juniper M/T Series Chassisv Juniper M/T Series QoSv Juniper RSVP Tunnelv MIB-IIv NetFlow IPFIXv NSN Carrier Ethernet Switchv UBA PVLine Format

MIBs are often supported by a range of devices. Only some of these devicessupport IPv6. IBM cannot specify compliance for each device. Compliance of eachdevice must be verified with the technology vendor. MIB neutrality means that theMIB does not contain IPv6 addresses.

Note: For Accedian Metro Ethernet and ADVA Optical Metro Ethernet technologypacks, the technology vendor for these packs do not support IPv6 because thesepacks do not use an IP address and are neutral.

The following technology packs do not support IPv6:v Juniper MPLSv Proviso Monitoringv Cisco Class-Based QoS

Functional changes to technology packsA brief description of functional changes to technology packs in this release.

Alcatel-Lucent 5529 SDC 2.8.0.0 Technology PackThe Alcatel-Lucent 5529 Statistics Data Collector (SDC) collects performance datafrom Alcatel-Lucent network devices (such as 7302/7330/7340 access devices). TheSDC receives network inventory from an EMS (in this case, the Alcatel-Lucent 5523AWS/AMS). The SDC has a northbound interface for integration with performancemanagement products, such as Proviso/Tivoli Netcool Performance Manager(wireline).

The SDC supports two types of metric collection – bulk collection and on-demanddetails collection. Bulk collection is the long term, periodic collection ofperformance data. Details collection is for short term, ad-hoc collection of highresolution data. This pack is only concerned with bulk collection. The SDC isconfigured with a “Collection Strategy” that specifies which parameters to collectand how often. The collection strategy must be configured by the customerthrough the SDC’s web interface. The collection strategy needs to specify theparameters used by this technology pack. Alcatel-Lucent 5529 SDC TechnologyPack supports iSAM and iSAMIHUB families and supports ALU 5520 SDC v-R8.2.

Functional changes in this technology pack are as follows:v 36 new Reports are added.v 15 new Properties are added.v 62 new Collection Formulas are added.v Five new SE Collection Groups are added.v Five new NOC Reporting Groups are added.v One NOC Reporting Group is updated.

Chapter 1. Features and changes of this release 3

v 12 new Report Sets are added.v One Report Set is updated.

Alcatel-Lucent 5620 SAM 2.14.0.0 Technology PackAlcatel-Lucent 5620 SAM 2.14.0.0 is an updated technology pack in this release.

The SAM server collects data from the nodes it manages. The Alcatel-Lucent 5620SAM Technology Pack makes requests to receive the following files and updates:v The XML files for inventory and data from the SAM server.v The JMS updates on the inventory changes.

This version of the technology pack supports SAM server version 11.0, 10.0, 9.0,and 8.0.

Functional changes in this technology pack are as follows:v 12 new Reports are added.v 11 new Properties are added.v 16 new Collection Formulas are added.v Five new CME Formulas are added.v 10 new SE Collection Groups are added.v 10 new NOC Reporting Groups are added.v Four NOC Reporting Groups are updated.v Four new Report Sets are added.v Two Report Sets are updated.

Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0 Technology PackThe SAM server collects data from the nodes it manages.

The DataStage server performs the following functions:v Makes requests for XML files of inventory and data from the SAM server.v Receives JMS updates on inventory changes.v Generates the CSV files for UBA to process.

The DataStage server uses LogToFile request method, when requesting inventoryand metrics from the SAM server. The SAM LogToFile Technology Pack collects theCSV files of the inventory and metrics data from the DataStage server. This versionof the SAM LogToFile Technology Pack supports SAM server version 11.0 withTivoli Netcool Performance Manager 1.3.2.


Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0 Technology Pack includes LTE EPC(Evolving Packet Core) performance metrics, mainly from the interface withinSGW, PGW, and MME.

The performance metrics is monitored mainly from four categories:v Path management messages (from interface S1, S5, S8, and S11).v Bearer management messages (from interface S5, S8, and S11).v Bearer failure causes (from interface S5 , S8, and S11).v MME application function (from MME).

Functional changes in this technology pack are as follows:v Three new Properties are added.v Two new Elements are added.v Five new SE Collection Groups are added.v Five new NOC Reporting Groups are added.v 11 new Report Sets are added.

Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0 Technology Pack has merged thefeatures that were added in Alcatel-Lucent SAM 5620 FindToFile from versions2.12.1.0, 2.12.2.0, 2.13.0.0, and 2.14.0.0.

Features that are added in Alcatel-Lucent 5620 SAM FindToFile from versions2.12.1.0, 2.12.2.0, 2.13.0.0, and 2.14.0.0 include:v Monitoring statistics for hardware temperature (MCM Card, Control Processor,

and Daughter Card)v NAT (ISA MDA)v DHCP (IPV4 and IPV6)v IMA Link

The summarized information of merging scope is provided in the following table:

Table 1. Merging scope

Alcatel-LucentSAM 5620FindToFileVersion 2.14.0.0 2.13.0.0 2.12.2.0 2.12.1.0

ChangesSummary

Mainly toenhance featureraised bycustomer on RFE

To supportmetrics from9500 MPR device

For PMRs Change designof suspect flagand added CMEFormulaExpression

Properties 11 6 1 Nil

NewSubelements

8 2 Nil Nil

DiscoveryFormula

Nil Nil Nil Nil

New CollectionFormula

16 62 Nil 2

New CMEFormula

5 34 Nil Nil


Table 1. Merging scope (continued)

Alcatel-LucentSAM 5620FindToFileVersion 2.14.0.0 2.13.0.0 2.12.2.0 2.12.1.0

Update CMEFormula

Nil 1 Nil 8

New SECollection Group

10 2 Nil Nil

Update SECollection Group

Nil 1 Nil Nil

New NOCReporting

10 3 4 Nil

Updating NOCReporting Group

4 1 Nil Nil

New Report Set 4 7 Nil Nil

Updating ReportSet

2 Nil Nil Nil

Arris CMTS DOCSIS 3.0 2.3.0.0 Technology PackThe Arris CMTS DOCSIS 3.0 Technology Pack supports the Arris CMTS devicetechnology, which is an industry-leading high-performance carrier-class CMTS foradvanced IP services.

It allows cable operators and multiple system operators (MSOs) to provideadvanced voice, data, and multimedia services over a converged IP network toresidential and business subscribers.

This release of technology pack introduces a feature called Composite Sub-Element(CSE).

Functional changes in this technology pack are as follows:v One new discovery formula is added.v One new Report Set is added.v One new NOC Reporting Group is added.v One new Composite Sub-Element is added.v One new Sub-Element is added.v Two new Composite Sub-Element Formulas are added.v Two new Properties are added.


Cisco Device 2.5.0.0 Technology PackIn this version, the Cognos 10 reports enablement is included.

Details of Cognos Reports are:v Active report: 1v Dashboard reports: 4v Existing reports: 11

Cisco IPSLA 2.4.0.0 Technology PackIn this version, the Cognos 10 reports enablement is included.


RFC MIB-II 2.4.0.0 Technology PackIn this version, the Cognos 10 reports enablement is included.


Documentation changesStarting from 1.3-E release onwards, the following changes are implemented inTechnology Pack documentation suite:v A new automatically generated Technology Pack Reference in HTML format is

being produced directly from the pack model through tooling and delivered onthe media alone.

v User Guide for technology packs is deprecated and the information isdistributed in Pack Installation and Configuration Guide and Technology PackReference. The User Guides for releases before 1.3-E are still available on theInformation Center.

v However, for the Alcatel-Lucent 5620 SAM LogToFile 2.1.0.0, 2.2.0.0, and 2.3.0.0Technology Packs, a new Installation and User guide is available because thesetechnology packs require many components that include IBM InfoSphereInformation Server, IBM InfoSphere Information Client, and Apache ActiveMQ.In this guide, the details on how to use, install, and configure each componentsare specified.

v The current documentation set consists of the following documents:– Pack Release Notes

– Pack Installation and Configuration Guide

– Pack Upgrade Guide

– IBM Tivoli Netcool Performance Manager - Alcatel-Lucent 5620 SAM LogToFileTechnology Pack Installation and User Guide

– Technology Pack Reference per pack– Tivoli Netcool Performance Manager Known Issues DCF Technote


Note: The three generic release documents are available on the Information Centerfrom the following location:http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/index.jsp?topic=%2Fcom.ibm.tnpm_tp.doc%2Fwelcome_tnpm_tp.htm


http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/index.jsp?topic=%2Fcom.ibm.tnpm_tp.doc%2Fwelcome_tnpm_tp.htm

http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/index.jsp?topic=%2Fcom.ibm.tnpm_tp.doc%2Fwelcome_tnpm_tp.htm

Chapter 2. Installation and configuration of packs

Read this information before you install and configure your packs.

For information about how to access the user documentation, including coredocumentation, see “Pack documentation” on page vii.

Important: Before installing and configuring technology packs, you must read thenotes provided in Chapter 6, “Interim fixes and fix packs,” on page 79 to reviewthe interim fixes and fix packs that must be installed for specific technology packsand common packs. After installing and configuring technology packs andcommon packs, you must read Chapter 4, “Known issues and workarounds,” onpage 29 to determine whether there are any additional tasks that you mustperform. UBA and SNMP technology packs have different configurations.

UBA and SNMP technology packs are configured differently, as described in theConfiguring UBA Technology Packs and Configuring SNMP Technology Packs inInstalling Tivoli Netcool Performance Manager - Wireline Component.

Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager:

v A UBA technology pack requires an XSD file. You add a UBA Collector andassociate it with a UBA pack as part of the technology pack installation.

Tivoli Netcool Performance Manager (all versions):

v You do not add an SNMP Collector as part of the technology pack installation.You add an SNMP Collector before installing an SNMP technology pack.

For more information, see the Installing and Configuring Technology Packs .

Additional information

For instructions on how to install and configure a technology pack, see thefollowing documentation in addition to these release notes:v The Installing Tivoli Netcool Performance Manager - Wireline Component for your

supported version of Tivoli Netcool Performance Manager Technology Packs.v The Installing and Configuring Technology Packs for your supported version of

Tivoli Netcool Performance Manager Technology Packs and typical configurationsteps for SNMP and UBA Technology Packs.

v The configuration appendixes in the Technology Pack User Guide for technologypacks released before 1.3-E release.

For instructions on how to install and configure a common pack, see the followingdocumentation in addition to these release notes:v The Installing and Configuring Technology Packs for installing and configuring

Tivoli Netcool Performance Manager Common Packs.v Common Reporting users can see the Technology Pack Reference for more

information about the Cognos reports available in a data model.

Important: The Cognos Server time zone must be set to GMT to avoid incorrecttime data in Cognos reports.


Packs in this releaseThe technology packs and data models in this release.

Pack Name Technology Pack Data Model

Alcatel-Lucent 5529 SDC 2.8.0.0 N/A

Alcatel-Lucent 5620 SAM 2.14.0.0 N/A

Alcatel-Lucent 5620 SAMLogToFile

2.3.0.0 N/A

Arris CMTS DOCSIS 3.0 2.3.0.0 N/A

Cisco Device 2.5.0.0 2.5.0

Cisco IPSLA 2.4.0.0 2.4.0

RFC MIB-II 2.4.0.0 2.4.0

Note: Technology packs have Version Release Modification Fix (vrmf). Datamodels have Version Release Modification only. This change is by design.

Installation and configuration notes for technology packsRead these important notes before installing and configuring a technology pack.

Minimum required version of Technology Pack InstallerFor Tivoli Netcool Performance Manager installations that are upgraded to TivoliNetcool Performance Manager 1.4, you must use the Technology Pack Installerversion 3.5.0.0 to install technology packs.

To determine the version of the Technology Pack Installer, run the followingcommand:$ java -jar ProvisoPackInstaller.jar -version

Note: The latest Technology Pack Installer (ProvisoPackInstaller.jar file) versionis 3.5.0.0. It works on both Oracle and IBM DB2®.

Note: The Technology Pack Installer (ProvisoPackInstaller.jar file) 3.3.2.0 thatwas released in November 2013 was purely for DB2 installation.

Minimum Java requirementsUse this information to install the technology packs in this release successfully, youmust use the Java Runtime Environment (JRE).

Operating System Minimum software requirements

AIX IBM 32-bit JRE for AIX, Java 2 TechnologyEdition, Version 5.0, Service Refresh 6

Linux IBM 32-bit JRE for Linux, Java 2 TechnologyEdition, Version 5.0, Service Refresh 6

Solaris 9 IBM 32-bit JRE for Solaris, Java 2 TechnologyEdition, Version 5.0, Service Refresh 6 SolarisPatch 112874-45: libc patch, which isincluded in the several Solaris patchesrequired by Tivoli Netcool PerformanceManager


Operating System Minimum software requirements

Solaris 10 IBM 32-bit JRE for Solaris, Java 2 TechnologyEdition, Version 5.0, Service Refresh 6

In Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, thecorrect Java version is installed with the Topology Editor in the following defaultlocation:/opt/IBM/proviso/jvm/jre/bin

For more information, see IBM Tivoli Netcool Performance Manager: ConfigurationRecommendations.

The correct Java Runtime Environment (JRE) for common packs is bundled witheach of the Model Maker Manager and Model Maker Generator components. ForModel Maker Extractor, ensure that Java 1.6 is installed on the PC. For moreinformation, see IBM Tivoli Netcool Performance Manager: Pack Installation andConfiguration Guide.

Topology Editor JVM must be started by the correct userIn Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, theTopology Editor uses its own Java virtual machine (JVM) to run.

When you install the Topology Editor, this JVM is installed under the TopologyEditor installation directory. However, when the Topology Editor extracts theconfiguration metadata files (XSD files) from a UBA technology pack JAR file, itissues an external command. This external command inherits all the properties ofthe shell from which the Topology Editor was started. Therefore, if the TopologyEditor is started by a user who has the Java path included in the PATHenvironment variable, the external command works correctly. Otherwise, thecommand fails.

Launchpad JVM versionFor 4.3-X and later technology packs, the launchpad requires you to enter the pathto supported Java runtime binaries.

Only IBM JRE 5.0 SR 6 or later is supported. The Tivoli Netcool PerformanceManager Topology Editor provides a supported version of the Java binaries.

Note: If you try to use the Technology Pack Installer to install a technology packon any version of Tivoli Netcool Performance Manager that is running with Java1.4, the installation fails with an error message.

UBA pack XSD file inside a JAR file cannot be loaded into theTopology Editor

In Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, youcannot load an XSD file from the pack stand-alone JAR file into the TopologyEditor.

Choose the workaround that is most suitable for your site from the following twooptions:v Manually extract the XSD file from the pack stand-alone JAR file, and then load

it into the Topology Editor. Typically, the pack XSD file is located in the

Chapter 2. Installation and configuration of packs 11

following directory in the stand-alone JAR file:APFiles\pack_name\topologyeditorThe name of the XSD file is <pack_name.xsd>. For example:APFiles\cisco_wan_mgr\topologyeditor\cisco_wan_mgr.xsd

v Install the 4.4.3.0-TIV-PROV-IF0009 Tivoli Netcool Performance Manager coreinterim fix. This patch enables you to load an XSD file from the packstand-alone JAR file into the Topology Editor.

For more information about interim fixes, fix packs, and the location for obtainingthe fixes, see Chapter 6, “Interim fixes and fix packs,” on page 79.

Bundled UBA technology pack XSD filesIn Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, if you tryto load a single UBA technology pack from the bundled JAR file, the TopologyEditor erroneously loads all the XSD files contained in the bundled JAR file.

To workaround this problem, follow these tasks:1. After you import all the UBA technology packs from the bundled JAR file,

close the Topology Editor.2. Go to the metadata/appPacks directory under the Topology Editor installation

directory.3. Delete all the XSD files for the UBA technology packs you do not want to be

available for deployment. The names of UBA technology pack XSD files aretypically based on the name of the pack. For example,acme_packet_sbc_hdr.xsd is the name of the XSD file for the Acme PacketSBC/HDR Technology Pack.

4. Open the Topology Editor again.

PROVISO_JAVA environment variable for all bundledtechnology packs

If you try to install a 4.3-Y or later bundled technology pack, the Technology PackInstaller looks for the PROVISO_JAVA environment variable.

The PROVISO_JAVA environment variable should point to the directory thatcontains the approved IBM version of JRE 5.0. For example:

PROVISO_JAVA==/opt/IBM/proviso/jvm/jre/bin

If the PROVISO_JAVA environment variable is not set, the Technology PackInstaller attempts to use the default system Java and might cause an issue wheninstalling bundled packs. You receive an error message in the installer log file thatappears as below:INFO [ToolKitData.getJavaPath] No JRE specified. To specify a JRE,use environment variable "PROVISO_JAVA"


Downloading a technology pack JAR file in the backgroundIn Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, if youdownload a pack JAR file in the background while the Topology Editor window isopen, this JAR file is not displayed in the list of available packs.

Procedure

To correct this issue close and reopen the Topology Editor window to refresh thelist of available packs.

Location of bulk input filesThe UBA expects that the bulk input files associated with a specific device aregenerated on the server on which the device operates.

The best practice for specifying the locations of these bulk input files is as follows:v Specify a directory on the server to store the in-process bulk input files.

The in-process bulk input files refer to files that are still open for writing by thedevice or script generating them. Problems can occur when the UBA attempts todownload in-process bulk input files. It is recommended that the device or scriptcreate a directory. For example, /opt/uba/inprocessbulkinputfiles in which tostore the in-process bulk input files.

v Specify a directory on the server to store the completed bulk input files.The completed bulk input files refer to files that are closed for writing by thedevice or script generating them. These bulk input files are the files that theUBA must download and process. In Tivoli Netcool/Proviso v4.4.3 or TivoliNetcool Performance Manager, you specify the directory for the completed bulkinput files by using the Topology Editor to modify the following pack-specificUBA parameters:– INPUT_USE_SECURE_FTP

– INPUT_FTP_HOST

– INPUT_FTP_USERNAME

– INPUT_FTP_PASSWORD

– INPUT_DIRECTORY

This is the parameter where you specify the directory (for example,/opt/uba/completedbulkinputfiles) that contains the completed bulk inputfiles. The script that generates the bulk input files can move the completedfiles automatically through a file system hard link to the directory specified inINPUT_DIRECTORY.

Install the DataView Navigator Reporter Set Wizard templatesBefore using the DataView Reporter Set Wizard, you must install the DataViewNavigator Reporter Set Wizard templates, which are provided in the Tivoli NetcoolPerformance Manager technology pack distribution.

If these templates are not installed, the wizard screen is blank. The requiredtemplates are an option in the Pack Bundle Prerequisites item on the FeatureSelection screen. The option is called DV Navigator Reporter Set Wizard Pack,which is delivered as part of the Tivoli Netcool Performance Manager technologypack bundle.

For information about how to install the DV Navigator Reporter Set Wizard Pack,see the IBM Tivoli Netcool Performance Manager: Installation Guide.


Removing Control-M characters (^M) from filesFujitsu MSAN, Huawei N2000, and Nortel BCP 7200 Technology Pack support filescontain Control-M characters that must be removed manually before deploying thepack.

About this task

The following table lists the files that contain Control-M characters.

Technology Pack Files

Fujitsu MSAN v EMSPathnames.csv

v DVAppPacksBundle.properties

Huawei N2000 v HEMSPathnames.csv


Nortel BCP 7200 v BCP7200Adaptor.js


To remove the Control-M characters, follow these steps:

Procedure1. Log in to the DataMart server as pvuser.2. Change your working directory to the APFiles directory by entering the

following command, replacing (/opt/datamart, by default):$ cd DataMart_Home/APFiles

3. Make backup copies of the files by entering commands such as the followingexamples:$ cp EMSPathnames.csv EMSPathnames.csv.ORIG$ cp HEMSPathnames.csv HEMSPathnames.csv.ORIG

4. Open the file in vi editor.5. Remove the Control-M characters at the end of all lines in vi, by using:

:%s/^v^m//g

The CONTROL-v character is ^v and CONTROL-m character is ^m . Whenyou type this, it is as follows::%s/^M//g

6. Save the file.

Important: You can also use the dos2unix utility to remove the Control-Mcharacters, if this utility is available.

Packs can be installed directly from a CDIn Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, you caninstall technology packs directly from the CD distribution, if you are running aninstance of the Tivoli Netcool Performance Manager launchpad on the local filesystem.

You cannot run the launchpad from the Tivoli Netcool Performance Manager DVD,and then install technology packs directly from the CD distribution.

Note: You can also install packs directly from the CD distribution by using thecommand line.


Installing a technology pack by using the command lineAbout this task

If you use the command line to install technology packs, specify the javacommand with the -Xmx512M and -jar options, as follows:

Procedure

$ java -Xmx512M -jar ProvisoPackInstaller.jarThe -Xmx512M option is required to allocate sufficient memory for the TechnologyPack Installer to successfully install multiple bundled and stand-alone technologypacks.

Incorrect SilverStream password specified during technologypack installation

In Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, if youspecify an incorrect SilverStream password during a technology pack installation,the Technology Pack Installer writes an error message to the terminal emulator andnot to the launchpad GUI.

Incorrect port number displayed for Tivoli Integrated Portalduring technology pack installation

The Technology Pack Installer GUI always displays 16710 as the default portnumber for Tivoli Integrated Portal.

If you want to use a different port number, you must give the port number thatyou want for Tivoli Integrated Portal at the time of Tivoli Netcool PerformanceManager installation. Otherwise, the Technology Pack Installer displays an errormessage and you cannot proceed with the installation.

Note: The default Tivoli Integrated Portal port is changed from 16315 to 16710.You must replace the Tivoli Integrated Portal port value to 16710 to proceed withthe installation.

Downloading technology pack JAR filesWhen downloading the bundled JAR file and individual stand-alone pack JAR filesfrom the product distribution site by using the ftp command, make sure to specifythe binary option.

Installation order for SNMP collectors, HAM, and SNMPtechnology packs

About this task

If you are setting up a new Tivoli Netcool Performance Manager environment andplan to use a High Availability Manager (HAM) in that environment, perform thefollowing tasks in the specified order:

Procedure1. Install all SNMP collectors.2. Configure and start the HAM.3. Install all SNMP technology packs.


4. Perform the discovery.

Topology Editor does not support special characters in hostnames

In Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager, theTopology Editor does not accept special characters when specifying a host name.

When you specify a value for the host name properties, specify a name with nospecial characters. For example, a host name such as APDEV-S-040 causes theTopology Editor to return errors, because it fails to accept the hyphen (-) in thehost name.

SSM Agent installer is available with the Technology PackBundle software

The SSM Agents installer is now delivered with the Tivoli Netcool PerformanceManager Technology Pack Bundle software in the following directory:$PVMHOME/bin.

This new path must be used instead of the one described in the User Guides of theTechnology Pack Bundle, which is out of date now.

Installing the SSM AgentTivoli Netcool Performance Manager provides these files to support the installationof the SSM Agent, which you need if you purchased the Tivoli NetcoolPerformance Manager Technology Pack Bundle.

About this taskv Netcool/SSM Agent installation files

– Netcool/SSM Agent Version: netcool-ssm-version-operating_system.installer,where:- version is the current version- operating_system is the name of your operating system- For example, netcool-ssm- 3.2.1-700-solaris-sparc.installer

- For example, netcool-ssm- 4.0.0-1757-linux-x86.tar.gz

– Netcool/SSM Agent Fix Pack: ssm32-fixpack-version-operating_system.run- For example, ssm32- fixpack-727-solaris.run

- For example, ssm40- fixpack-10-linux-86.run

– Netcool/SSM documentation, available for viewing and downloading on theinformation center at: http://publib.boulder.ibm.com/infocenter/tivihelp/v15r1/topic/com.ibm.netcool_ssm.doc/welcome.htm- Netcool/SSM Administration Guide

- Netcool/SSM Reference Guide

- Netcool/SSM Release Notes

- README.txt file

Note: First install the Netcool/SSM Agent, and then install the fix pack.

To install the Netcool/SSM Agent, follow these steps:


http://publib.boulder.ibm.com/infocenter/tivihelp/v15r1/topic/com.ibm.netcool_ssm.doc/welcome.htm

http://publib.boulder.ibm.com/infocenter/tivihelp/v15r1/topic/com.ibm.netcool_ssm.doc/welcome.htm

Procedure1. Change the permission of installation files to be executable.2. Review the Netcool/SSM Release Notes.3. Follow the instructions in the Netcool/SSM Administration Guide.

To install the fix pack, follow the instructions in the README.txt file includedin the software distribution.


Chapter 3. Upgrade technology packs

Use this information to determine whether your technology pack supports anupgrade to the January 2012 release.

To determine whether your technology pack supports an upgrade to the January2012 release without support from an IBM Professional Services representative, seeChapter 5, “Latest versions of supported packs,” on page 59.

Ensure that you have the following documentation for your version of TivoliNetcool Performance Manager, in addition to these release notes:v Installing and Configuring Technology Packs

v Installing Tivoli Netcool Performance Manager - Wireline Component

v Upgrading Technology Packs

v Upgrading Tivoli Netcool Performance Manager - Wireline Component

v The configuration appendixes in the relevant Technology Pack User Guides fortechnology packs released before 1.3-E release.

For information about how to access the user documentation, including coredocumentation, see “Pack documentation” on page vii.

Note: Before upgrading technology packs, you must read the notes provided inChapter 6, “Interim fixes and fix packs,” on page 79 to review the interim fixes andfix packs that must be installed for specific technology packs. After upgradingtechnology packs, you must read Chapter 4, “Known issues and workarounds,” onpage 29 to determine whether there are any additional tasks that you mustperform.

CAUTION:If a customized technology pack is installed at your site with modified content,and you reinstall the same pack, you might overwrite all customization. Checkwith your IBM Professional Services representative before reinstalling anexisting technology pack.

Critical technology pack upgrade notesThese notes refer to technology pack upgrade scenarios where you are running anearlier version of the pack and plan to upgrade to Tivoli Netcool/Proviso v4.4.3 orTivoli Netcool Performance Manager.

The following sections highlight critical technology pack upgrade notes that applywhen upgrading to Tivoli Netcool/Proviso v4.4.3 or Tivoli Netcool PerformanceManager. For more information about upgrading to Tivoli Netcool/Proviso v4.4.3or Tivoli Netcool Performance Manager, see the IBM Tivoli Netcool PerformanceManager: Upgrade Guide.


CAUTION:If the previously described scenario applies to your pack upgrade, then youmust read the notes described in the following sections. Otherwise, thetechnology pack upgrade fails.

v “Updating technology packs critical upgrade note”

v “Alcatel-Lucent 5620 SAM Technology Pack critical upgrade note”

Updating technology packs critical upgrade noteIf you are running a version earlier than 4.3-V of the following technology packsand you plan to upgrade to Tivoli Netcool/Proviso v4.4.3 or Tivoli NetcoolPerformance Manager, you must upgrade the pack to 4.3-V or later before youupgrade to Tivoli Netcool Performance Manager:v Alcatel-Lucent 5620 SAMv Cisco CMTSv Netflow IPFIXv Nortel CS2000

Alcatel-Lucent 5620 SAM Technology Pack critical upgradenote

To upgrade the Alcatel-Lucent 5620 SAM Technology Pack, you need the latestTechnology Pack Installer. If an earlier version of the Technology Pack Installer isused, the localization files are not updated on installation. Additionally, theupgrade might result in incorrect technology pack text.

To identify the version of your Technology Pack Installer, run the followingcommand:$ java -Xmx512M -jar ProvisoPackInstaller.jarVersion: 3.3.1.0_build_<build_No>

Technology pack upgrade notesYou must read these notes before upgrading a technology pack.

The following sections discuss problems and workaround that must be followedwhen upgrading a technology pack. The sections are organized alphabetically, bypack name.

Upgrading Alcatel-Lucent 5620 SAM Technology PackThe following notes must be read before upgrading the Alcatel-Lucent 5620 SAMTechnology Pack:

Workaround for Service Tunnel navigation points labeled N/AThis note describes a workaround to an issue where some Service Tunnelnavigation points are labeled N/A. This workaround is applied after upgradingthe Alcatel-Lucent 5620 SAM Technology Pack from 4.3-Q or 4.3-R to a laterversion of the pack.

If upgrading from the 4.3-Q or 4.3-R version of the Alcatel-Lucent 5620 SAMTechnology Pack, some Service Tunnel navigation points are labeled N/A. Todisplay a subscriber ID label instead of N/A you must run inventory andgrouping, delete the empty N/A groups. Then, rerun grouping to eliminate theN/A group. For more information, see the IBM Tivoli Netcool Performance ManagerDataMart Configuration Guide.


DataChannel parameter keys are converted to uppercaseBeginning with Tivoli Netcool/Proviso v4.4.3, DataChannel parameters are locatedin the database. When the parameters are placed into the database, all of theDataChannel keys, or the portion of the parameter definition that appears to theleft of the equals sign (for example, DC_KEY=value), are converted to uppercase.

This issue can affect customers who are upgrading their environment to TivoliNetcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager.

As most DataChannel keys are already in uppercase, this issue is unlikely to affectyour environment. If you have any lowercase or mixed-case DataChannel keys,change these keys to all-uppercase before upgrading your environment, to ensurethat your Tivoli Netcool Performance Manager components work properly.

Upgrading from Alcatel-Lucent 5620 SAM 4.3-Y Technology PackWhen you want to upgrade Alcatel-Lucent 5620 SAM Technology pack to a laterversion, you must manually delete the %(samPortName rule from the Rule Editor ifthis rule exists.

About this task

To do this, follow these steps:

Procedure1. Log in as pvuser (or the user name that you specified during installation) on

the system where DataMart is installed.2. Source the DataMart environment using the following command:

$ . /opt/datamart/dataMart.env

3. Run the following command to open the DataMart application:pvm

4. Click Rule Editor in the Resource tab. The Rule Editor window is displayed.5. Go to the following level:

NOC Reporting > Alcatel-Lucent 5620 SAM > SAM Router Health >Interfaces.

6. Locate the following rule:%(samSiteName)-%(samSiteId)

7. Expand this rule and select the following child rule:%(samPortName)

8. Delete the %(samPortName) rule.For more information on upgrading the Alcatel-Lucent technology pack toAlcatel-Lucent SAM 2.11.0.0 that is released in 1.3G, see the Pack Upgrade Guide.

Upgrading Cisco CBQoS Technology PackThe Cisco CBQoS Technology Pack, before 4.3-R, had dynamic properties that mustbe replaced by new static properties before upgrading the pack.

To fix this issue, you must run a shell script that is bundled with the technologypack. The following note describes how to extract the .tar file that contains thetechnology pack, patch, and a README. The README explains how to install thepatch.

Chapter 3. Upgrade technology packs 21

Extracting the tar file that contains pack, interim fix, README,and shell scriptAbout this task

To extract the .tar file, follow these steps:

Procedure1. Log in to the server that is running Tivoli Netcool Performance Manager

DataMart by entering the user name and password that you specified wheninstalling DataMart. The default user name and password (as recommended inthe IBM Tivoli Netcool Performance Management: Installation Guide) are pvuser andPV.

2. Start a bash shell:$ bash

3. Change your working directory to the DataMart home directory(/opt/datamart, by default):$ cd /opt/datamart

4. Load the bash shell with the DataMart environment by sourcing thedataMart.env file:$ . /opt/datamart/dataMart.env

5. Download the .tar file that contains the technology pack, interim fix,README, and shell script to the/tmp directory. This .tar file can be on theproduct distribution site:https://www-112.ibm.com/software/howtobuy/softwareandservices

6. Extract the .tar file as follows, replacing <filename> with the name of the .tarfile:$ tar -vxf /tmp/<filename>

Upgrading Cisco CWM Technology PackIf you are running a version earlier than 4.3-V of the Cisco CWM Technology Packand plan to upgrade to Tivoli Netcool/Proviso v4.4.3 or Tivoli NetcoolPerformance Manager, there is an issue where the ODBC driver can produce SQLerrors that affect inventory for this pack.

About this task

Apply this workaround after you upgrade to Tivoli Netcool/Proviso v4.4.3 orTivoli Netcool Performance Manager, by doing the following tasks on eachDataChannel host in your environment:

Procedure1. Open an xterm session on the DataChannel host.2. Change your working directory to the DataChannel home directory

(/opt/datachannel, by default):$ cd /opt/datachannel

3. Using a text editor, open the dataChannel.env file.a. On Solaris systems, search for the LD_LIBRARY_PATH environment

variable.b. On AIX systems, search for the LIBPATH environment variable.

4. Add the $DC_PRODUCT_HOME/license path to the LD_LIBRARY_PATH orLIBPATH environment variables. For example:


https://www-112.ibm.com/software/howtobuy/softwareandservices

a. After adding the specified path, the LD_LIBRARY_PATH environmentvariable on Solaris is similar to the following example:LD_LIBRARY_PATH=$DC_PRODUCT_HOME/license:$DC_PRODUCT_HOME/lib:$ORACLE_HOME/lib:$LD_LIBRARY_PATH

b. After adding the specified path, the LIBPATH environment variable on AIXis similar to the following example:LIBPATH=$DC_PRODUCT_HOME/license:$DC_PRODUCT_HOME/lib:$ORACLE_HOME/lib:$LD_LIBRARY_PATH

5. Write and quit the dataChannel.env file.6. Load the shell with the DataChannel environment, by sourcing the

dataChannel.env file:$ . /opt/datachannel/dataChannel.env

7. Stop the AMGR (Application Manager). To manually stop the AMGR, follow thesesteps:a. Log in as pvuser on the host computer running the AMGR.b. At a shell prompt run the following command:

$ ps -edf | grep amgr | grep -v grep

The above command returns the process ID of the AMGR process.c. Stop the AMGR by killing the process ID returned in the previous step. This

process ID is represented by amgr_PID in the following example:$ kill -9 amgr_PID

8. Restart the AMGR. To manually restart the AMGR, follow these steps:a. Log in as pvuser on the host computer running the AMGR.b. At a shell prompt, change to the DataChannel/bin subdirectory. For

example:$ cd /opt/datachannel/bin

c. Enter the following command at a shell prompt:$ ./amgrw

9. Bounce (restart) any UBA that runs the Cisco CWM Technology Pack:$ dccmd bounce UBA.<channel_number>.<subchannel_number>Where:v <channel_number> - Replace with the channel number that was configured for

this technology pack.v <subchannel_number> - Replace with the subchannel (also referred to as the

collector) number that was configured for this technology pack.

Upgrading Cisco IP Telephony Technology PackIf you are running a version earlier than 4.3-V of the Cisco IP TelephonyTechnology Pack and plan to upgrade to Tivoli Netcool/Proviso v4.4.3 or TivoliNetcool Performance Manager, there is an issue where the ODBC driver canproduce SQL errors that affect inventory for this pack.

About this task

Apply this workaround after you upgrade to Tivoli Netcool/Proviso v4.4.3 orTivoli Netcool Performance Manager, by doing the following tasks on eachDataChannel host in your environment:


Procedure1. Open an xterm session on the DataChannel host. Change your working

directory to the DataChannel home directory (/opt/datachannel, by default):$ cd /opt/datachannel

2. Using a text editor, open the dataChannel.env file.a. On Solaris systems, search for the LD_LIBRARY_PATH environment

variable.b. On AIX systems, search for the LIBPATH environment variable.

3. Add the$DC_PRODUCT_HOME/license path to the LD_LIBRARY_PATH or venvironment variables. For example:a. After adding the specified path, the LD_LIBRARY_PATH environment

variable on Solaris is similar to the following example:LD_LIBRARY_PATH=$DC_PRODUCT_HOME/license:$DC_PRODUCT_HOME/lib:$ORACLE_HOME/lib:$LD_LIBRARY_PATH

b. After adding the specified path, the LIBPATH environment variable on AIXis similar to the following example:LIBPATH=$DC_PRODUCT_HOME/license:$DC_PRODUCT_HOME/lib:$ORACLE_HOME/lib:$LD_LIBRARY_PATH

4. Write and quit the dataChannel.env file.5. Load the shell with the DataChannel environment, by sourcing the

dataChannel.env file:$ . /opt/datachannel/dataChannel.env

6. Stop the AMGR (Application Manager). To manually stop the AMGR, follow thesesteps:a. Log in as pvuser on the host computer running the AMGR.b. At a shell prompt run the following command:

$ ps -edf | grep amgr | grep -v grepThe above command returns the process ID of the AMGR process.

a. Stop the AMGR by killing the process ID returned in the previous step. Thisprocess ID is represented by amgr_PID in the following example:$ kill -9 amgr_PID

7. Restart the AMGR. To manually restart the AMGR, follow these steps:a. Log in as pvuser on the host computer running the AMGR.b. At a shell prompt, change to the DataChannel/bin subdirectory. For

example:$ cd /opt/datachannel/bin

c. Enter the following command at a shell prompt:$ ./amgrw

8. Bounce (restart) any UBA that runs the Cisco IP Telephony Technology Pack:$ dccmd bounce UBA.<channel_number>.<subchannel_number>Where:v <channel_number> - Replace with the channel number that was configured for

this technology pack.v <subchannel_number> - Replace with the subchannel (also referred to as the

collector) number that was configured for this technology pack.


Upgrading IP Multicast Technology PackThe note below specifies that you must delete entries from theinventory_subelements.txt file before you merge it with theip_multicast_inventory_subelements.txt file. You perform this task only whenupgrading the IP Multicast Technology Pack.

Deleting entries from the inventory subelements fileAbout this task

IP Multicast entries must be deleted from the inventory_subelements.txt filelocated in the datamart/conf directory before you merge it with theip_multicast_inventory_subelements.txt file, as described in the Netcool/Proviso IPMulticast Technology Pack User Guide.

Upgrading MIB-II 2.2.0.0 Technology PackThe note below explains the reason for retaining the original NOC reportinggrouping rules when upgrading the MIB-II Technology Pack(rfc_mib2_2.2.0.0_build_009.jar version).

Original NOC reporting grouping rules not overwrittenWhen the MIB-II Technology Pack is upgraded, the new NOC reporting groupingrules are installed, but the original NOC reporting grouping rules are notoverwritten.

This leads to a situation where the same report is accessible using different reportnavigation paths in the portal. This is intended to enable customers to determinetheir own report navigation preferences.

Upgrading Netflow IPFIX Technology PackThe following notes must be read before upgrading the Netflow IPFIX TechnologyPack:

Uninstalling the previous flow collector or Aurora NetflowCollector before you install the TNPMFLOW CollectorIf you are upgrading from the 4.3-T or 4.3-U NetFlow IPFIX Technology Pack, youmust uninstall the previous flow collector or Aurora Netflow Collector before youinstall the TNPMFLOW Collector.

Procedure1. Log on as the root user.2. For flow collector, follow these steps:

a. Stop the currently running flow collector by issuing the followingcommand:$ /opt/netcool/flowcoll/support/stop_flowcoll

b. Delete S22flowcollstart and K22flowcollstart from the /etc/init.d and/etc/rc3.d directories.

Note: For Aurora Netflow Collector, follow these steps:a. Stop the currently running Aurora Netflow Collector by issuing the

following command:aurora stop

b. Uninstall the Aurora Netflow Collector by issuing the following command:aurora deinstall


3. Install the NetFlow IPFIX Technology Pack using the instructions that areprovided in the IBM Tivoli Netcool Performance Manager: Pack Installation Guide.Using the root account, install the tnpmflow adaptor:a. Change to the following directory:

$ cd /opt/datamart/APFiles/cisco_netflow/adaptor

b. Extract the tnpmflow tar gunzip file:v $ gunzip tnpmflow-4.1.1.9-2013.06.13-sparc64.tar.gz

v $ tar -xf tnpmflow-4.1.1.9-2013.06.13-sparc64.tar

4. Change to the tnpmflow directory and run the INSTALL script.

DataChannel parameter keys are converted to uppercaseBeginning with Tivoli Netcool/Proviso v4.4.3, DataChannel parameters are locatedin the database. When the parameters are placed into the database, all of theDataChannel keys, or the portion of the parameter definition that appears to theleft of the equals sign (for example, DC_KEY=<value>), are converted to uppercase.

This issue can affect customers who are upgrading their environment to TivoliNetcool/Proviso v4.4.3 or Tivoli Netcool Performance Manager.

As most DataChannel keys are already in uppercase, this issue is unlikely to affectyour environment. If you have any lowercase or mixed-case DataChannel keys,change these keys to all-uppercase before upgrading your environment, to verifythat your Tivoli Netcool Performance Manager components work properly.

Upgrading Nortel CS2000 Technology PackAbout this task

When you upgrade a currently deployed Nortel CS2000 Technology Pack to 4.3-Y,follow these steps:

Procedure1. Manually delete reports.

In the following scenarios, the reports must be deleted manually:v Currently, you deployed a 4.3-U, 4.3-V, or 4.3-W Nortel CS2000 Technology

Pack on Tivoli Netcool/Proviso v4.4.3 Fix Pack 3.v You want to upgrade a Nortel CS2000 Technology Pack from 4.3-U, 4.3-V, or

4.3-W to 4.3-Y or later.v The design of the Nortel CS2000 Technology Pack must be changed.v You do not require reports in the updated design of the Nortel CS2000

Technology Pack.2. Configure the IEMSAdaptor.js.

The DataChannel must be configured to use the IEMSAdaptor.js file thatreplaces the old IEMSPERFAdaptor.js file in Nortel CS2000 4.3-Y TechnologyPack. The IEMSAdaptor.js script is updated to handle multi-file joins and doesnot require the methods from either the IEMSPERFMethods.js file or theIEMSPERFConfig.js file.The IEMSAdaptor.js is stream-based and supports data collection from all thedevice types simultaneously. It also handles SPFS correctly as well as the SPFSinterface.For more information, see the IBM Tivoli Netcool/Proviso Nortel CS2000 2.5.1.0Technology Pack User Guide (Version 4.3-Y).


Upgrading Nortel CS2000 Technology Pack to GenBand C20Converged IP Softswitch 2.6.0.0 Technology Pack

About this task

When you upgrade a currently deployed Nortel CS2000 Technology Pack toGenBand C20 Converged IP Softswitch, follow these steps:

Procedure1. Manually delete reports.

In the following scenarios, the reports must be deleted manually:v Currently, you deployed a Nortel CS2000 Technology Pack.v You want to upgrade a Nortel CS2000 Technology Pack to GenBand C20

Converged IP Softswitch Technology Pack.v The design of the GenBand C20 Converged IP Softswitch Technology Pack is

changed.v You do not require the deployed reports in the updated design of the

GenBand C20 Converged IP Softswitch Technology Pack.2. You must delete the existing UBA collectors of Nortel CS2000 Technology Pack

and add the UBA collectors from the GenBand C20 Converged IP SoftswitchTechnology Pack. For more information, see IBM Tivoli Netcool PerformanceManager: Pack Upgrade Guide.

Upgrading Nortel MG 3200 Technology PackAbout this task

The following manual steps are required before upgrading the Nortel MG 3200Technology Pack:

Procedure1. Rename the 46077|_|IEMS|_|~Sub-Element Collect~Carrier

VOIP~Infrastructure~IEMS group to IEMS_DEPRECATED.2. Change the subelement grouping rule on the IEMS_DEPRECATED group to be -

%(STATE) = ’off’’. This rule ensures that no subelements are placed in thisgroup. The group always remains empty.

3. When the customer is comfortable with how the technology pack works, youcan delete the IEMS_DEPRECATED group. You can also delete the requestassociated with the group.

Log file locationTechnology pack log files are located in the /usr/tmp directory.

Stand-alone technology packs use the following naming scheme:APInstaller<timestamp>.log

Bundled technology packs use the following naming scheme:installer<timestamp>.log

For UBA technology packs, follow these guidelines to analyze log files:v Ensure that the bulk input files are acquired:

$ grep PERF_ACQUIRE_ALL proviso.log

v Ensure that the records in the bulk input files are processed:


$ grep PERF_INPUT_PROCESSING proviso.log

v Check for any invalid metrics:$ grep INVALID_METRIC proviso.log

v Check for any SQL errors:$ grep SQLERR proviso.log

v Check for inventory updates:$ grep PERF_INVFLUSH proviso.log

v Check for any bad property names:$ grep INV_NO_FORMULA proviso.log

For information about Tivoli Netcool Performance Manager logs and how they canbe used to help troubleshoot Tivoli Netcool Performance Manager and technologypack deployments, see the IBM Tivoli Netcool Performance Manager: TroubleshootingGuide.

For information about how to access the Tivoli Netcool Performance Managerdocumentation, see “Pack documentation” on page vii.


Chapter 4. Known issues and workarounds

Use this information for known issues in Tivoli Netcool Performance ManagerTechnology Packs and Common Packs for this release, and any applicableworkarounds to those problems.

The topics are organized as follows:

“General technology pack issues”“Specific technology pack issues” on page 35“General common pack issues” on page 55

Note: If you use an earlier version of a technology pack than that provided in thisrelease, consult the corresponding IBM Tivoli Netcool Performance Manager: PackRelease Notes for that release. See “Pack documentation” on page vii forinformation about how to access the user documentation, including release notes.

General technology pack issuesIssues that apply to more than one technology pack.

The Report UI is not in proper format on Internet Explorer 8 or9 browser

The report user interface is not displayed properly on the Internet Explorer 8 or 9browser. This happens when there are six or more columns in the report.

SymptomsFor example, in the Cisco IPSLA 2.3.0.0 Technology Pack, to view a report inInternet Explorer 8 or 9 browser:1. Log in to the Tivoli Integrated Portal using Internet Explorer 8 or 9 browser.2. Click Performance > Network Resources > Defined Resource Views.3. Under Period Selection, select a date.4. Under Resource Views, click NOC Reporting > Latency > Cisco IPSLA >

ICMP Jitter > ICMP Jitter Group Summary. The RST report is displayed onthe right. Notice that the background color of report headers is not displayedup to the last column of table.

Workaround

To work around this issue, open the report using the Firefox 3.0.6 browser. Thereport user interface is displayed in a proper format in the Firefox 3.0.6 browser.

Incorrect date is displayed on the real-time reportsThe current date is not displayed on the real-time report when you drill downfrom the Group Summary Report with a date that is older than the current date.

SymptomsFor example, in the Cisco Device 2.4.0.0 Technology Pack, to run the real-timereport for a fan unit in the Tivoli Integrated Portal:


1. Click Performance > Network Resources > Defined Resource Views, andselect a date for which the data is available.

Note: The date that you select must be older than the current date.2. Under Resource Views, click NOC Reporting > Devices > Cisco > ASR Nexus

Environmental Report.. The Group Summary Report is displayed on the right.3. In the table, under the Group Name column, click the group name for which the

corresponding values of the ASR Nexus Fan Unit are displayed. The ResourceSummary Report is displayed.

4. In the Fan State table, click any fan unit under the Name column to open theDetail Report for the fan unit.

5. Click the Show Real Time Report link to open the real-time report. Notice thaton the top, below the report title, an old date is displayed instead of the currentdate.

The processing of the Tivoli Netcool Performance Manager isslow on computers that have the UltraSPARC T-Seriesprocessors

SymptomsIf you install the Tivoli Netcool Performance Manager on computers that haveUltraSPARC T-series processors, you will observe slow processing.

CausesThe advantages of multithreading that are available in the UltraSPARC T-seriesprocessors are not derived by the Tivoli Netcool Performance Manager. For detailsabout this issue, see http://www-01.ibm.com/support/docview.wss?uid=swg21613807&aid=1/2/80/E

Most Loaded Hour Resource Reports display not more than50 records

In the Tivoli Integrated Portal, if you run any Most Loaded Hour Resource report,not more than 50 records are displayed.

For example, in the Tivoli Integrated Portal, browse to the following path to runthe CDR Quality Most Loaded Hour Resource Report: NOC Reporting > VOIP >Cisco > IP Telephony Call Detail Record > Extensions > By Site >AnonymousUsers > CDR Quality Most Loaded Hour Resource Report. Thereport that is displayed does not contain more than 50 records. However, if youwant to view all the records, click the Export CSV link, and open the exportedCSV file.

UBA stops functioning while you are running the FULL DUMPprocess

In the Tivoli Netcool Performance Manager 4.4.3.3, while you are running theFULL DUMP process, an error occurs if the UBA script functional block has morethan 256 words. Consequently, the UBA stops functioning.

The functional block that exceeds more than 256 words must be broken intosmaller functional blocks.


http://www-01.ibm.com/support/docview.wss?uid=swg21613807&aid=1/2/80/E

http://www-01.ibm.com/support/docview.wss?uid=swg21613807&aid=1/2/80/E

You must configure Internet Explorer to view Technology PackReference

You can view Technology Pack Reference in Mozilla Firefox and Internet Explorer.However, to view the Technology Pack Reference in Internet Explorer, you mustfollow these steps to configure Internet Explorer:

Procedure1. Open Internet Explorer, and click Tools > Internet Options.2. Click the Security tab and click Default Level.3. Click Apply > OK.4. Open the Technology Pack Reference in Internet Explorer and click Allow

Blocked Content to run the ActiveX controls. The JavaScript files that arebundled with the Technology Pack Reference are enabled. You can nownavigate through the HTML document.

Interim fixes must be installedYou must install interim fixes before you install and deploy technology packs.

See Chapter 6, “Interim fixes and fix packs,” on page 79 for specific interim fixesfor each technology pack.

Syntax for CME formulas in technology pack user guidesTo view CME formulas, use the Tivoli Netcool Performance Manager DataMartFormula Editor.

The user guides for technology packs provide reference pages for CME formulas inthe Syntax sections of the collection formulas chapters. The CME syntax sectionsshow extraneous information that makes it difficult to identify the actual CMEsyntax. In addition, if the CME formula has a generic alias, this alias does notappear in the Syntax section.

For more information, see the IBM Tivoli Netcool Performance Manager: DataMartConfiguration and Operation Guide.

Tables and charts in technology pack user guidesThe old-style user guides for technology packs provide reference pages for reportsin the Supported Reports chapter. The Tables and Charts section show the table andchart types for the style sheet that the reports and charts use.

For example:Tables and Charts

Tables: Group Summary Table (2)

Charts: Resource Distribution Chart (4)

The number in parentheses indicates the maximum number of tables and chartsthat this style sheet supports. The numbers do not specify the actual number thatthis report or chart uses.

Chapter 4. Known issues and workarounds 31

Enabled technology pack support for localized reportsThe following technology pack user guides indicate that you must have completedthe task of enabling technology pack support for localized reports, as described inthe IBM Tivoli Netcool Performance Manager: Pack Installation and Configuration Guide.You no longer need to complete this task because localization is now doneautomatically during installation of the technology pack and requires no manualsteps to configure.v ACME Packet Technology Pack User's Guide

v Netcool/Proviso Microsoft Active Directory Technology Pack User's Guide

v Netcool/Proviso Apache Technology Pack User's Guide

v Netcool/Proviso Microsoft Exchange Technology Pack User's Guide

v Netcool/Proviso Lotus Domino Technology Pack User's Guide

v Netcool/Proviso Microsoft SQL Server Technology Pack User's Guide

v Netcool/Proviso Sybase ASE Technology Pack User's Guide

v Netcool/Proviso BEA Weblogic Technology Pack User's Guide

v Netcool/Proviso IBM WebSphere Technology Pack User's Guide

v Netcool/Proviso Siemens HiQ Technology Pack User's Guide

You need not import style sheets on AIX systemsYou no longer need to import style sheets from the technology pack to theDataView server on AIX systems.

You no longer need to perform this task because importing of style sheets on AIXsystems is now done automatically during installation of the technology pack andrequires no manual steps.

The following technology pack user guides indicate that on AIX systems, you mustimport style sheets from the technology pack to the DataView server. You canignore that step.v ACME Packet Technology Pack User's Guide

v Netcool/Proviso Microsoft Active Directory Technology Pack User's Guide

v Netcool/Proviso Apache Technology Pack User's Guide

v Netcool/Proviso Microsoft Exchange Technology Pack User's Guide

v Netcool/Proviso Lotus Domino Technology Pack User's Guide

v Netcool/Proviso SAP/R3 Technology Pack User's Guide

v Netcool/Proviso Microsoft SQL Server Technology Pack User's Guide

v Netcool/Proviso Sybase ASE Technology Pack User's Guide

v Netcool/Proviso BEA Weblogic Technology Pack User's Guide

v Netcool/Proviso IBM WebSphere Technology Pack User's Guide

v Netcool/Proviso Siemens HiQ Technology Pack User's Guide


DataView Navigator usage recommendation to avoid possibleSilverStream server crash

If you use DVNavigator to create or modify reporters and chart styles, you mustsave your work regularly and save a few reporters and chart styles at a time

Saving your work in this manner avoids a potential Oracle JDBC issue that cancause the SilverStream server to crash. If a crash occurs, the server restarts. In thissituation, not all of your work before the crash might be saved. But you may havethe ability to save this work after the server is recovered.

IP SLA Monitoring for Cisco IPSLA Technology PackWhen the collector is installed and started by the installer, some key tables aremissing from the database. These tables contain configuration data that enables IPSLA monitoring to work on the Cisco IPSLA Technology Pack. After you completethe installation, if IP SLA operations are required, bounce the collectors once toreload the configuration.

After the DataView component is installed and started for the first time in TivoliNetcool Performance Manager 1.3.1, you must stop and start all of the SNMPDataLoad component so that they can pick up the new probe type definition fromthe database. Failure to find the new probe type definitions, might cause errors inthe IP SLA probe management pages. Probe creations are systematically rejectedwith invalid type errors.

UBA or associated CME goes offlineIn cases where data is delayed somewhere in the system (that is, one of the UBACollectors or its associated CME goes offline for some period), running the samereport in DataView multiple times might show different contents as the delayeddata starts to flow through the Hourly Database Loaders (LDRs).

Baseline thresholdsBaseline thresholds are included in a number of technology packs. You must usethe DataMart Resource Editor to enable them and configure the thresholdparameters.

For instructions, see the IBM Tivoli Netcool Performance Manager DataMart OperationGuide.

In addition, to enable the use of thresholds in reports, you must use the DataViewNavigator to configure the report threshold display parameters. For instructions,see the IBM Tivoli Netcool Performance Manager: DataView User and AdministrationGuide.

Dashes are displayed in some reportsTables in some reports, such as the table that shows the SNMP collector errors inthe Self-Monitoring Technology Pack, might show dashes (- -) instead of a zero (0)when no errors are encountered. If the error countered is greater than zero, thecounters display as expected.


Divide by zero warning messages in logs can be ignoredLog files for several technology packs might contain divide by zero warnings,which can be ignored

DataView report display anomaliesThe following known issues with DataView can affect the display of reports:v Gaps might appear in bar charts for any metric or subelement type.v Detail charts related to disk space and partitions might appear squeezed when

displaying more than eight objects (for example, servers with more than eightpartitions or disks).

v The legends of some GST reports either do not display correctly or are missing.

Modified RFC1213-MIBTivoli Netcool Performance Manager ships with a modified RFC1213-MIB. If youneed to add new ifTypes OIDs, contact your IBM Professional Servicesrepresentative.

Known visual alignment issue with the filter report optionThere is a known visual alignment issue with the filter report option in sometechnology packs when viewing data using Mozilla Firefox web browser.

Java error message on Technology Pack Installer 3.1.2.0 orlater

The following error message results if you use Technology Pack Installer 3.1.2.0 orlater to try to install a technology pack on any version of Tivoli NetcoolPerformance Manager that is running with Java 1.4:Exception in thread "main" java.lang.UnsupportedClassVersionError:com/quallaby/ap/install/classloader/InstallPack (Unsupported major.minor version 49.0)at java.lang.ClassLoader.defineClass0(Native Method)at java.lang.ClassLoader.defineClass(ClassLoader.java:539)at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:123)at java.net.URLClassLoader.defineClass(URLClassLoader.java:251)at java.net.URLClassLoader.access$100(URLClassLoader.java:55)at java.net.URLClassLoader$1.run(URLClassLoader.java:194)at java.security.AccessController.doPrivileged(Native Method)at java.net.URLClassLoader.findClass(URLClassLoader.java:187)at java.lang.ClassLoader.loadClass(ClassLoader.java:289)at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:274)at java.lang.ClassLoader.loadClass(ClassLoader.java:235)at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:302)

Note: Java 1.4 is no longer supported. You must update to IBM JRE 5.0 SR 6 orlater.


Filter Results section is aligned incorrectly in some reportsAlignment issues might occur in reports that were created using old style sheets orcustomer style sheets, when viewed using Tivoli Netcool Performance Manager.For example, the Filter Results section might be left-aligned instead of centered.Use the SilverStream Designer to correct the alignment.

Limitation of wildcard characters supported in the FilterResult function for GST and RST

Wildcard characters are not supported in the Filter Result function for all the GSTand RST reports.

Rounding function does not work correctly on metrics incertain reports

Rounding function does not work correctly on metrics in certain reports.

Improper description for two parameters in Topology Editor inTivoli Netcool Performance Manager 1.3.1

There are two parameter that do not have proper description in the TopologyEditor under UBA collector component in Tivoli Netcool Performance Manager1.3.1. The two parameters are:v OUTPUT_PERIOD

v OUTPUT_SORT_BUFFER

The description for these parameters appears as OUTPUT_PERIOD_DESCR andOUTPUT_SORT_BUFFER_DESCR respectively.

Specific technology pack issuesIssues that apply to specific technology packs.

Accedian Metro Ethernet Technology PackThe devices do not correctly support RFC1213, so the accedian_element formulamust be added to the inventory_elements.txt - if it does not exist.

Limitations on certain KPIsAccedian Metro Ethernet Technology Pack used approximate calculation to derivecertain KPI values as these KPIs are not provided directly from the vendor MIB.

The KPIs and their calculations are as follows:v AP~Specific~SNMP~Metro Ethernet~PAA~Round-Trip Lost Packets (percent).

There is no MIB return on the round-trip measurement for packet loss inACD-PAA-MIB. Thus an approximation is given where Near-end and Far-endmeasurements are added as shown below:(Near-end Packet Loss + Far-end Packet Loss) * 100 =Round-Trip Lost Packets (percent)

Consequently, you must understand the exception case of large values of packetloss. For instance Far-end 60% + Near-end 60% results in 120% round trip loss.

v Egress Delay VarianceThe approximation to calculate this metric is by taking the average of the Delay


Variation of Two-way test, doubling it, and then subtracting the Ingress DelayVariation. The following is the approximate calculation:(2 * Two-way Delay Variation) – Ingress Delay Variation = Egress Delay Variation

v Egress One Way Delay AverageThe approximate calculation for this metric is the difference between Round TripDelay and One Way Delay Average (ingress). These two values are available inthe MIB. The following is the approximate calculation:Round Trip Delay – Ingress One Way Delay Average = Egress One Way Delay Average

ADVA Optical Metro Ethernet Technology Pack

The Egress word is not consistentWhen you click the Info link while viewing reports in the ADVA Optical MetroEthernet Technology Pack from the Tivoli Integrated Portal, the Egress wordappears inconsistently as egress or Egress.

Alcatel-Lucent 5529 SDC Technology PackThis is a known issue in Alcatel-Lucent 5529 SDC 2.8.0.0 Technology Pack.

Incorrect KPI namesSymptomsThe following KPI names are used in UNI-V port Monitoring GST, RST, and DCUI:v Total RTP Errorsv Total Call Set UP Failures

Instead of Total RTP Errors and Total Call Set UP Failures, it must be Total RTPPacket Errors and Total Call Setup Failures.

The following KPI name is used in ONT Voice GEM Traffic GST, RST, and DC UI:v Lost Voice GEM Fragments DownstreamONT side

Instead of Lost Voice GEM Fragments DownstreamONT side, it must be LostVoice GEM Fragments Downstream ONT side.

Alcatel-Lucent 5670 RAM Technology PackThis section contains known issues for the Alcatel-Lucent 5670 RAM technologypack.

Sorting option does not work correctly for Post IP PrecedenceClient to Server Value and Post IP Precedence Server to ClientValue columnsIn the Alcatel-Lucent 5670 RAM 2.4.0.0 technology pack, sorting option does notwork correctly for Post IP Precedence Client to Server Value and Post IPPrecedence Server to Client Value columns of the Post IP Precedence ResourceSummary report.

When you click the Post IP Precedence Client to Server Value or Post IPPrecedence Server to Client Value column for sorting in ascending or descendingorder, string or alphabetic sorting is performed instead of numeric sorting. Hence,incorrect results are displayed.


SAM_INVENTORY.DELETEONACQUIRE must not be set to trueIn the Alcatel-Lucent 5670 RAM 2.3.0.0 technology pack, if more than one UBAcollectors are defined, the SAM_INVENTORY.DELETEONACQUIRE parameter must not beset to true because the samInventory.csv file, which is generated, is shared amongall the UBAs.

Data does not flow if the CME Collector is not numbered 1 - 498After you install the Alcatel-Lucent 5670 RAM technology pack on the IBM TivoliNetcool Performance Manager 1.3.1, you add the CME Collector in the TopologyEditor.

If you add the CME Collector that is not numbered 1 - 498, following problemsoccur:v Data does not flow through the technology pack.v SLE folder that is created at the following path is named incorrectly:

/opt/proviso/datachannel/. For example, if you number the CME collector as500, the folder is named incorrectly as SLE.500 instead of SLE.1500.

v Flow Control Asserted error occurs for UBA and FTE.

To avoid these problems, the CME Collectors must be numbered 1 - 498.

Note: In the ramAdapor README file, the example for the UBA_LIST default valuealso contains UBA.1.500, UBA.1.600. However, you must ensure that the CMECollectors are numbered 1 - 498.

Alcatel-Lucent 5620 SAM Technology PackThese issues apply to the Alcatel-Lucent 5620 SAM Technology Pack.

Known issues in the Alcatel-Lucent 5620 SAM 2.14.0.0Technology PackThis is a known issue that is found in Alcatel-Lucent 5620 SAM 2.14.0.0Technology Pack.

Auto Grouping takes a long time to complete:SymptomsIn the Alcatel-Lucent 5620 SAM 2.14.0.0 Technology Pack, you might face an issuewhere time to complete Auto Grouping might take longer compared to observationfrom previously installed version.

Complete these steps:1. Install the Alcatel-Lucent 5620 SAM 2.12.2.0 Technology Pack or Alcatel-Lucent

5620 SAM 2.13.2.0 Technology Pack, run the FULL DUMP process, and get thedata flow running.

2. Upgrade the technology pack to Alcatel-Lucent 5620 SAM 2.14.0.0 TechnologyPack.

Note: Alcatel-Lucent 5620 SAM 2.14.0.0 Technology Pack can be upgradedfrom Alcatel-Lucent 5620 SAM 2.12.2.0 Technology Pack or Alcatel-Lucent 5620SAM 2.13.2.0 Technology Pack.

3. Start the FULL DUMP process to get the new resources inside Tivoli NetcoolPerformance Manager.

4. After the FULL DUMP process is completed, start the DataMart GUI by usingthe following command:pvm &


5. Click the Resource tab, and then click Inventory Tool to open the InventoryTool.

6. Click the Configuration tab in the Inventory Tool window. The profiles aredisplayed.

7. From the available profiles, select the accounting UBA inventory profile andclick the Run profile icon. The information is displayed in the LiveInformation tab. Repeat this step for the performance UBA inventory profile.

8. Click Action > Report Grouping. Observe the time that is taken to completethe Auto Grouping. It might take 3 - 4 hours.

SiteId property is not available for nat.IsaMda and nat.IsaMember classes:

In an event when some properties are not available in the inventory class, thedeveloper opts to perform a lookup mechanism in parent classes or other classes,which have similar property combination.

However, in Alcatel-Lucent 5620 SAM Technology Pack, it is not possible and theonly choice is to use the siteName property as the key. It must be noted thatfiltering capabilities for these two classes need to use the siteName property.Theoretically, siteName is also tied to a particular siteId and the difference is inthe naming convention where siteId usually is an IP address and siteName is adefined string.

Old temperature metrics from equipment.HwEnvironment are no longersupported in Temperature report:

The Alcatel-Lucent 5620 SAM Technology Pack 2.13.0.0 and earlier versions reporttemperature-related metrics from the equipment.HwEnvironment inventory class.

In a typical scenario, the metrics must be collected from metric classes and not theinventory classes. The technology pack processes the inventory as metrics.Alcatel-Lucent SAM Release 10.0 R1 introduced equipment.HardwareTemperaturemetric class to collect temperature data. This way, the temperature readings are aperformance stats counter collection much like other SAM metrics.

The two classes (equipment.HwEnvironment and equipment.HardwareTemperature)represent temperature information for the same objects and so there is no need tomaintain the older equipment.HwEnvironment class. Hence, the temperaturereadings from old equipment.HwEnvironment class are no longer reported inTemperature report sets. The metrics are now mapped to temperature readingsfrom equipment.HardwareTemperature. It must be noted that the OSS showstemperature value in Celsius and thus, the old value in Fahrenheit is removedfrom the report. For user who still needs to refer to equipment.HwEnvironmenttemperature data, the following data is available as inventory data and exists indatabase:v temperatureInFahrenheit

v temperature

v temperatureThreshold

v temperatureThresholdCrossed

v temperatureThresholdInFahrenheit


SiteName property is not available for dhcp.Subnet anddhcp.Dhcp6AddressPrefix classes:

In typical inventory classes of Alcatel-Lucent 5620 SAM Technology Pack, there arekey properties that technology pack development uses to create or map resourcesrelated to certain classes.

For instance, properties such as siteId, siteName, nodeId, and nodeName are theones that are often used in development. For the dhcp.Subnet anddhcp.Dhcp6AddressPrefix classes, the nodeName or siteName property is notavailable; however, the nodeId property is available.

A lookup method is implemented to extract the siteName from rtr.VirtualRouter.This siteName is used as a dynamic tree in NOC Reporting. However, this lookupmethod happens after the SAMIF processing is completed. nodeId is the defaultfilter for these two classes though filtering can be done on other properties as well.Theoretically, siteName or nodeName is also tied to a particular siteId or nodeId.The difference is in the naming convention where Id usually is an IP address andName is a defined string.

Data format of SessionUsageHi KPI in Session Usage report:

It must be noted that the SessionUsageHi KPI is converted from truth value tointeger format.

This direction is taken because string cannot be processed as metrics in TivoliNetcool Performance Manager. The data format is as follows:v Truth is converted to value 1.v False is converted to value 2.

Known issues in the Alcatel-Lucent 5620 SAM 2.13.0.0Technology PackThese are some of the known issues that are found in Alcatel-Lucent 5620 SAM2.13.0.0 Technology Pack.

Performance lag is observed when the data is processed:SymptomsIf you install the Alcatel-Lucent 5620 SAM Technology Pack on a server that has aT-series architecture hardware, the data processing is slow. Moreover, the numberof .BOF files that are created in the LDR directory are fewer than the expectedcount.

Note: You experience the performance lag 2 days after you install the technologypack.

The Far-End Severely Error (per second) KPI is displayed incorrectly as Far-EndSeverely Error (secs):Symptoms

Note: This defect is fixed in the Alcatel-Lucent 5620 SAM 2.14.0.0 TechnologyPack. Hence, in the Alcatel-Lucent 5620 SAM 2.14.0.0 Technology Pack, the Far-EndSeverely Error (per second) KPI is displayed correctly as Far-End Severely Error(secs) in the Request Editor, Formula Editor, and technology pack reference.


In the Alcatel-Lucent 5620 SAM 2.13.0.0 Technology Pack, the Far-End SeverelyError (per second) KPI is displayed incorrectly as Far-End Severely Error (secs) inthe Request Editor, Formula Editor, and technology pack reference. Complete thesesteps in the Request Editor:1. In the Request Editor window, under Sub-Element Groups, right-click

Alcatel-Lucent 5620 SAM>Apply filter, and then click the Refresh button thatis at the lower right of the Request Editor window.

2. Under the Formula column, scroll down and notice that the Far-End SeverelyError (per second) KPI is incorrectly displayed as Far-End Severely Error (secs).

Complete these steps in the Formula Editor:1. In the Formula Editor window, click File > Open. The Choose a formula

window opens.2. Under Choose a formula, browse to the following path: Formula Group [’AP’]

> Formula Group [’Specific’] > Formula Group [’Alcatel’] > Formula Group[’5620 SAM’] > Formula Group [’CME’] > Formula Group [’mpr’] > FormulaGroup [’IMALinkCurrentStats’]. Notice that the Far-End Severely Error (persecond) KPI is incorrectly displayed as Far-End Severely Error (secs).

However, in the Tivoli Integrated Portal, this KPI is displayed correctly as Far-EndSeverely Error (per second). Complete these steps in the Tivoli Integrated Portal:v Click NOC Reporting > Alcatel-Lucent 5620 SAM > SAM Router Health >

9500 MPR > IMA Link > Error Management Far-End Group Summary report.The Error Management Far-End Group Summary report is displayed on theright. Notice that in the third column of the table, the KPI is displayed correctlyas Far-End Severely Error (per second).

Known issues in the Alcatel-Lucent 5620 SAM 2.11.0.0Technology PackThese are some of the known issues that are found in Alcatel-Lucent 5620 SAM2.11.0.0 Technology Pack.

Queues are not populated properly:

In the following reports, lines are displayed instead of graphs:v Egress Octet Details by Customerv Egress Packet Details by Customerv Egress Packets Drops by Customerv Ingress Octet Details by Customerv Ingress Packets Drops by Customer

Export CSV link appears incorrectly:

When you view the CFM Two Way delay report on the Tivoli Integrated Portal,the Exports CSV link incorrectly appears for charts.

Known issues in Alcatel-Lucent 5620 SAM 2.10.0.0 TechnologyPackThese are some of the known issues that are found in Alcatel-Lucent 5620 SAM2.10.0.0 Technology Pack.


Multi-Service Site reports do not show any metric value for AggregationScheduler resources:

Symptoms

When you install Alcatel 5620 SAM 2.10.0.0 Technology Pack on Alcatel-Lucent5620 SAM Server version 9 and you set the SAM_SERVER_VERSION andSAM_SERVER_RELEASE_VERSION to 9 and 1, Multi-Service Site reports do not showany metric value from CompleteServiceIngressPacketOctets andCompleteServiceEgressPacketOctets metric classes for Aggregation Schedulerresources.

Workaround

To work around this issue, look for the configuration item SAM_SERVER_VERSION andSAM_SERVER_RELEASE_VERSION for all components. Change the configuration item ofSAM_SERVER_VERSION to 9 and SAM_SERVER_RELEASE_VERSION to 7. If customers areusing Alcatel-Lucent 5620 SAM Server version 8, there is no workaround neededfor this issue.

samOamTestDestination property for Tunnel Ping and LSP Ping resources doesnot appear correctly:

The samOamTestDestination destination site property does not appear correctly onthe Tunnel Ping and LSP Ping resources in OAM inventory. Currently, TivoliNetcool Performance Manager populates the source site property value to thedestination site property value as the corresponding SAM-O APIs do not providedestination site property. This is not an incorrect behavior.

OmniSwitch Policy does not report only local policies:

Tivoli Netcool Performance Manager must display only the local AOS QoS policies.But both local and global AOS QoS policies appear on the AOS QoS inventory.

Link object is not created by Tivoli Netcool Performance Manager during theinitial full dump:

When PPP Interface contains only the default PPP Control Protocol Link on SAM9.0 server, the Link object is not created by Tivoli Netcool Performance Managerduring the initial full dump.

Change in the operational state is not reflected on Tivoli Netcool PerformanceManager:

When operational state is changed in the following interfaces, the change notreflected on Tivoli Netcool Performance Manager:v MPLS Interfacev SDP Bindingv MPLS site

SAM JMS change event for samEncapType property does not reflect on TivoliNetcool Performance Manager:

When there is a SAM JMS change event on the SAM 9.0 server, the ResourceEditor does not update the samEncapType property.


SAM JMS change event for samEncapType property does not reflect on TivoliNetcool Performance Manager: When there is a SAM JMS change event on theSAM 9.0 server, the Resource Editor does not update the samEncapType property.

Change in the Encapsulation Type does not reflect on Tivoli NetcoolPerformance Manager: When you change the Encapsulation Type on an existingchannel on SAM 9.0 server, the change is not reflected on Tivoli NetcoolPerformance Manager.

Known issues in the Alcatel-Lucent 5620 SAM 2.10.0.0 Technology Pack arefixed:

All the known issues in the Alcatel-Lucent 5620 SAM 2.10.0.0 Technology Pack arefixed in the Alcatel-Lucent 5620 SAM 2.11.0.0 Technology Pack.

Known issues in Alcatel-Lucent 5620 SAM Technology Packs forversions earlier than 2.10.0.0These are some of the known issues that are found in Alcatel-Lucent 5620 SAMTechnology Pack. for versions earlier than 2.10.0.0

Removal of unsupported groups and reports: If you installed the Alcatel-Lucent5620 SAM 2.5.3.0 PPP update, a deprecated PPP group is displayed in the NOCReporting tree. Also, an obsolete all-test OAM report is available in the NOCReporting tree.

To remove this group and report, see the chapter about upgrading in the IBMTivoli Netcool Performance Manager Alcatel-Lucent 5620 SAM Technology PackUser Guide.

MPLS LSP reports display incorrect data:

If you upgrade to this technology pack release from an earlier version, the existingMPLS LSP reports are carried forward, but continue to display incorrect data.Temperature reports display incorrect temperature scale abbreviations for Celsiusand Fahrenheit.

Delete VCCV ping group before installation:

A known issue while upgrading Alcatel-Lucent 5620 SAM Technology Pack from2.7.0.0 to 2.9.2.0 or from 2.9.0.0 to 2.9.2.0.

The VCCV Ping Group under NOC Reporting > Alcatel-Lucent 5620 SAM >SAM OAM Tests > Jitter & Latency needs to be renamed or removed beforeinstalling the update.

This group is created or refreshed by the installation of the Alcatel-Lucent 5620SAM Technology Pack. If you need to upgrade to 2.9.2.0, complete the installation,and then remove the VCCV Ping Group. Modification of this group can be doneby using the Resource Editor or the resmgr CLI tool.

Delete extra GST group before installation:

A known issue for upgrade from 2.7.0.0 to 2.9.2.0 and upgrade from 2.9.0.0 to2.9.2.0.


The %(samPortName) rule under NOC Reporting > Alcatel-Lucent 5620 SAM >Interfaces > %(samSiteName)-%(samSiteId) needs to be renamed or removedbefore installing the update.

This group is created or refreshed by the installation of the Alcatel-Lucent 5620SAM Technology Pack. If you need to upgrade to 2.9.2.0, complete the installationand then remove the %(samPortName) rule. Modification to this group can bedone by using the Resource Editor or the resmgr CLI tool.

Delete the extra report link before installation:

A known issue during an upgrade from Alcatel-Lucent 5620 SAM Technology Pack2.7.0.0 to 2.9.2.0.

The Packet Health and Packet Volume reports under NOC Reporting >Alcatel-Lucent 5620 SAM > Link Aggregation Group (LAG) need to be renamedor removed before installing the update.

This group is created or refreshed by the installation of the Alcatel-Lucent 5620SAM Technology Pack. If you need to upgrade to 2.9.2.0, complete the installation,and then remove the Packet Health and Packet Volume report link after theinstallation. Modification of this group can be done by using the Resource Editoror the resmgr CLI tool.

Alcatel-Lucent 5620 SAM LogToFile Technology PackThese issues apply to the Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0 and 2.2.0.0Technology Packs.

Known issue in Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0Technology PackThis issue applies to the Alcatel-Lucent 5620 SAM LogToFile 2.3.0.0 TechnologyPack.

Data for Near End Unavailable (per second) metric is not calculated correctly:SymptomsIf you run the Error Management Near-End report on Dashboard ApplicationServices Hub, data for Near End Unavailable (per second) metric is not calculatedcorrectly.

To run this report, browse to the following path on Dashboard Application ServicesHub: NOC Reporting > Alcatel-Lucent 5620 SAM > SAM Router Health > 9500MPR > IMA Link > Error Management Near-End.

Known issues in Alcatel-Lucent 5620 SAM LogToFile 2.2.0.0Technology PackThese issues apply to the Alcatel-Lucent 5620 SAM LogToFile 2.2.0.0 TechnologyPack.

Data for the Inbound Errors might not be displayed:SymptomsIf you run the Packet Health for LAG interface Group report on the TivoliIntegrated Portal, data for the Inbound Errors might not be displayed. To run thePacket Health for LAG interface Group report, browse to the following path on theTivoli Integrated Portal: NOC Reporting > Alcatel-Lucent 5620 SAM > SAMRouter Health > Link Aggregation Groups (LAG Interfaces). On this report, inthe table, the data for the Inbound Errors might not be displayed.


SAM server generates the XML file that contains more than one datapoint:SymptomsIn the Alcatel-Lucent 5620 SAM LogToFile 2.2.0.0 technology pack, the SAM servergenerates the XML file that contains more than one datapoint for the sameresource. For example, at the SAM server, if you configure the OAM classes for 5minutes, the OAM XML file is generated after every 5 minutes. However, this XMLfile contains more than one datapoint for the same resource. As a result, the CSVfile that is received by the UBA also contains more than one datapoint. Only thefirst datapoint is processed properly while the remaining two datapoints areignored.

The description property is not updated in the Resource Editor:SymptomsIn the Alcatel-Lucent 5620 SAM LogToFile 2.2.0.0 Technology Pack, on the SAMserver, you modify the Description property for SAP, SAP Queue, and NetworkQueue. The JMS update event is triggered, and the modifications are reflected inthe CSV files that are produced by DataStage. However, these modifications in theDescription property are not reflected in the Resource Editor after the UBAprocesses the CSV files.

SQL error occurs during the Fulldump process:SymptomsAfter you install the Alcatel-Lucent 5620 SAM LogToFile 2.2.0.0 Technology Packfor the first time, you configure multiple UBA collectors. For example, you setcollectors that are numbered 100 and 102 for the Performance metrics, andcollectors that are numbered 101 and 103 for the Accounting metrics. When boththe Performance or Accounting collectors process the Fulldump file at the sametime, SQL error occurs.

Resolving the problemTo avoid this problem, you must not start more than one Performance orAccounting collector during the resource provisioning. You must start onePerformance and one Accounting collector, and wait until the correspondingFulldump files are processed. You can then start the remaining Performance andAccounting collectors.

The subelement time changes on several unexpected occasions:

In the Resource Editor, the subelement date must change when:v A subelement is added, updated, or deleted.v JMS event is triggered.

However, in the Alcatel-Lucent 5620 SAM LogToFile Technology Pack, thesubelement date also changes when:v A full dump file is processed by the UBA even if a subelement is not inserted,

updated, or deleted.v Performance or Accounting CSV file is created by DataStage.v Alcatel-Lucent 5620 SAM is upgraded to Alcatel-Lucent 5620 SAM LogToFile.

Subelement state is not updated to OFF when you change the SAP Ingress orEgress Policy:SymptomsWhen you change the Ingress and Egress Policy for the existing SAPs, the newSAP Queues associated with the new Policy are created correctly in Resource


Editor with State = ON. However, the old SAP Queues associated with the oldPolicy remain as state = ON, and they are not updated to state = OFF.

Synchronize the time on the IBM InfoSphere Information server and the SAMserver:SymptomsTypically, there is a time difference on the IBM InfoSphere Information server andthe SAM server. This may result in incorrect timestamps on the generated reports.

CausesTime at the IBM InfoSphere Information server and the SAM server is notsynchronized.

Resolving the problemTo resolve this issue, set the SAM server time to be same as the IBM InfoSphereInformation server even if both servers are at different time zones. To verifywhether both servers are synchronized, run the date +%s command, and make surethat the value that is returned for both servers is same.

Data is not displayed properly in the Volume and Utilization report:SymptomsYou browse to the following path on the Tivoli Integrated Portal to run the Volumeand Utilization report: NOC Reporting > Alcatel-Lucent 5620 SAM > SAMRouter Health > Link Aggregation Groups (LAG Interfaces) > Volume &Utilization Group Summary. The report is displayed on the right. In the InboundUtilization and Outbound Utilization fields, --, 0, and No Data Available, aredisplayed in the following tables:v Group Summary

v Resource Summary

v Detail Chart

Partitioning must be done at the element level:SymptomsDataStage collector mapping configuration provides fine level of partitioning at thesubelement level. However, some subelements must be configured to the samecollector. Because this rule is not verified by the DataStage job, mistakes might beintroduced in the relation lookup configuration file.

Resolving the problemTo avoid this problem, you must create the partition at the element level only. Youmust configure all family names for an element to a single set of collectors.

The CSV file name changes when you map another class that does notcorrespond to its collector:SymptomsOn DataStage, the CSV file in the out directory is not correctly named. Forexample, the provisoAccounting_2013.02.18-08.05.00_101.csv file is incorrectlynamed as provisoPerformance_2013.02.18-08.05.00_101.csv.

CausesThis problem occurs when you map one more class that does not correspond to itscollector in the collector_mapping.csv file. For example, in thecollector_lookup.csv file, you set the 101 collector as Accounting. However, in thecollector_mapping.csv file, instead of the Accounting class, you map one or morePerformance classes to the 101 collector. As a result, the Accounting 101 collectorgets mixed with the Performance classes, and you find the


provisoPerformance_2013.02.18-08.05.00_101.csv file instead ofprovisoAccounting_2013.02.18-08.05.00_101.csv file in the out directory.

The OAM data exists at the SAM server but is not transferred to DataStage:SymptomsThe OAM data exists at the SAM server in the xml_ouput directory. However, thisdata is not transferred to DataStage at DS/done.

Diagnosing the problemTo identify the cause of the problem, follow these steps:1. Run this command to verify if the registerSasLogToFile requests are sent to

the SAM server:$ grep -q "^registerSasLogToFile" ./data/responsexmls.csv && echo "yes, there is a response forthe request!"

2. Run this command to identify if an exception has occurred:$ grep "^registerSasLogToFile" ./data/responsexmls.csv | grep -i "exception"$# None - all ok

3. Check if the logFileAvailable message is received from the SAM JMS for thesesasLogToFile:$ grep "/oam/" ./logs/sam-jms-daemon.log$# None - No message is received.

Note: /oam/ is the parent directory for these classes.4. Check if there is a problem with the register sasLogToFile:

$ grep "^registerSasLogToFile" ./data/responsexmls.csv | perl -e’while (<>){m/<fullClassName >(.*)<\/fullClassName>/; print $1."\n"}’ |sort | uniq ethernetoam.CfmLoopbackResultethernetoam.CfmTwoWayDelayTestResulticmp.IcmpPingResultmpls.LspPingResultsvt.TunnelPingResultsvt.VccvPingResult

$ grep "^registerSasLogToFile" ./data/responsexmls.csv | wc -l222# Unexpected logs of registerSasLogToFile - you must expect up to 6 lines,which means 6 classes.You notice 222 lines that is not correct.

Note: You can view logs after you run the command as explained in Step 1.5. Check the number of times SasLogToFile is unregistered and registered:

$ grep registerSasLog ./data/responsexmls.csv | cut -d, -f1

6. Check times when the SasLogToFile is unregistered and registered:$ grep deregisterSasLogToFile ./data/responsexmls.csv | perl -e’while (<>){m/responseTime>(.*)<\/responseTime>/; print $1."\n"}'

You can see the following output:


Feb 22, 2013 11:30:56 AM Feb 22, 2013 11:32:33 AM Feb 22, 2013 11:37:33 AMFeb 22, 2013 11:42:33 AM Feb 22, 2013 11:47:33 AM Feb 22, 2013 11:52:33 AMFeb 22, 2013 11:57:33 AM Feb 22, 2013 12:02:33 PM Feb 22, 2013 12:07:33 PMFeb 22, 2013 12:12:33 PM Feb 22, 2013 12:17:33 PM Feb 22, 2013 12:22:33 PMFeb 22, 2013 12:27:33 PM Feb 22, 2013 12:32:33 PM Feb 22, 2013 12:37:33 PMFeb 22, 2013 12:42:33 PM Feb 22, 2013 12:47:33 PM Feb 22, 2013 12:52:33 PMFeb 22, 2013 12:57:33 PM Feb 22, 2013 1:02:33 PM Feb 22, 2013 1:07:33 PMFeb 22, 2013 1:12:33 PM Feb 22, 2013 1:17:33 PM Feb 22, 2013 1:22:33 PMFeb 22, 2013 1:27:33 PM Feb 22, 2013 1:32:33 PM Feb 22, 2013 1:37:33 PMFeb 22, 2013 1:42:33 PM Feb 22, 2013 1:47:33 PM Feb 22, 2013 1:52:33 PMFeb 22, 2013 1:57:33 PM Feb 22, 2013 2:02:33 PM Feb 22, 2013 2:07:33 PM

Note: The register cycle happens every 5 minutes, which is same as thewindow period.

7. Verify whether the keepalive event is sent by SAM:$ grep KeepAliveEvent ./logs/sam-jms-daemon.log | grep -v "Connected to JMS"

# no keepalive events. This indicates that SAM does not send the keepAlivemessage but the Monitor stage, which expects keepAlive message per period isfalsely indicated that the daemon is not functioning properly, and restarts thedaemon in cycle.

Resolving the problemTo turn off the keepAlive message flag, follow these steps:1. In the IBM InfoSphere DataStage and QualityStage Designer, double-click the

Job. The job opens in canvas.2. Stop the Job.3. Right-click the Monitor_Stage and select Properties.4. In the Monitor_Stage -JTransformerPX stage window, click the Properties tab.5. Update the parameter sam_keepalive_max_missed from 1 to 0.6. Click OK.7. Compile and restart the Job.

Arris CMTS Technology PackThe Arris CMTS Technology Pack uses these MIBs for inventory and datacollection.v CADANT-CMTS-MAC-MIBv CADANT-PRODUCTS-MIBv CADANT-SW-MEAS-MIBv CADANT-TCv DOCS-IF-MIBv DOCS-QOS-MIB

Due to license constraints, the source MIB files are not shipped with the ArrisCMTS Technology Pack. The Arris CMTS Technology Pack works as shipped, withthe Tivoli Netcool Performance Manager compiled version of the MIB files.However, if you need to review the source MIB files using the Tivoli NetcoolPerformance Manager MIB browser, you must acquire the source MIB files fromthe vendor and then compile using the Tivoli Netcool Performance Manager MIBcompiler.


Arris CMTS DOCSIS 3.0 Technology PackThis issue applies to Arris CMTS DOCSIS 3.0 2.3.0.0 Technology Pack.

Incorrect count of resources is displayed in the GST reportSymptomsIn Arris CMTS DOCSIS 3.0 Technology Pack, the Cable Modem Statistics Summaryfor Composite DOCSIS 3.0 Group Summary report displays incorrect resourcecount. The report displays the resource count as “0” even when there are resourcesin the RST report.

Browse to the following path on the Tivoli Integrated Portal to run the CableModem Statistics Summary for Composite DOCSIS 3.0 report: NOC Reporting >Composite DOCSIS 3.0 > Cable Modem Statistics Summary for CompositeDOCSIS 3.0 Group Summary.

Cisco CBQoS Technology PackWhen all of the rank variation values are negative, the Rank Variations charts aredisplayed incorrectly. The chart must begin from right instead of left.

Currently, the chart begins from left when the rank variation values are allnegative. The display is correct if rank variation values are all positive.

Note: When both positive and negative rank variation values exist in a RankVariation chart, the chart displays correctly. This is applicable for all RankVariations charts in the Overview reports.

Cisco IP SLA Administration Technology Pack

Note: The Cisco IP SLA Administration Technology Pack requires1.3.0.0-TIV-TNPM-IF0009 Fix Pack. This Fix Pack is an enhancement to probemanagement and helps in configuring Echo and Jitter probes with correctfunctions, updated features, and KPIs when you install this technology pack onTivoli Netcool Performance Manager 1.3.

This issue applies to Cisco IP SLA Administration Technology Pack.

Download and install the missing MIB file for Cisco IP SLAAdministration Technology Pack 2.2.1.0SymptomsWhen you try to create probes in the Cisco IP SLA Administration TechnologyPack, it goes into a non-responsive mode. This issue is seen in Cisco IP SLAAdministration Technology Pack v2.2.1.0.

CausesThis issue is due to the missing CISCO-RTTMON-IP-EXT-MIB.my MIB file that is notpackaged into the technology pack.

Resolving the problemTo resolve this issue, download the CISCO-RTTMON-MIB.my.oid file and copy into theDataLoad mibs folder. By default, the path is /opt/dataload/mibs/oid.


Cisco IP SLA Technology PackThese issues apply to Cisco IP SLA Technology Pack.

Matrix csv reports display "NaN"CSV export is available for the matrix reports in Cisco IP SLA Technology Pack.

When a matrix report has resources with multiple probe paths where more thanone probe is created on a source router and the probes point to the samedestination router, then an error icon appears on the matrix table. Later, when theMatrix table is exported to CSV, the CSV export file displays NaN (Not a Number)instead of a metric value.

You can use the EDIT function on the resource summary report (RST) to assignunique names to the source and destination IP addresses.

Note: You can use the EDIT function on the RST only when you generate thereport for the current date.For more information, see the user-editable RST procedure in Assign privileges toedit RST properties section in the IBM Tivoli Netcool Performance Manager Cisco IPSLA Technology Pack User Guide.

Missing information in HTTP Test Summary report setThe export csv link is missing in the Group Summary Table 2 and the resourcedrilldown to Resource Summary Table (RST) is disabled. You can click the resourcelink in Group Summary Table 1 to drilldown to the RST. The RST table does notlist the Transaction Failed (percent) KPI. The details of this KPI is available inthe Detail Chart.

Setting the write community in Tivoli Netcool PerformanceManagerYou must set the write community in Tivoli Netcool Performance Manager to bethe same as the write community for the monitored device. For example, if thewrite community for the monitored device is router, then change write communityin Tivoli Netcool Performance Manager to router.

About this task

This is required for the Reset collection formula to function correctly. For moreinformation, seeDefining an SNMP Configuration section in IBM Tivoli NetcoolPerformance Manager: DataMart Configuration Guide.

Cisco IP Telephony Technology PackThese issues apply to Cisco IP Telephony Technology Pack.

The CauseNoChannelAvailable metric is not correctly namedIn the Cisco IP Telephony Technology Pack 2.5.0.0, in the Tivoli Integrated Portal,follow these steps to run the Errors on Cluster by Codec report1. Browse to the following path: NOC Reporting > VOIP > Cisco > IP Telephony

Call Detail Record > Codec > By Cluster > Resource name.2. Under Resource name , click Errors on Cluster by Codec . The report is

displayed on the right.


On this report, the data that is displayed for the Number of Unsuccessful Callsmetric belongs to the CauseNoChannelAvailable metric. TheCauseNoChannelAvailable metric is incorrectly named as Number ofUnsuccessful Calls.

Incorrect data is displayed on the TopN reportIn the Cisco IP Telephony Technology Pack 2.5.0.0, TopN report for the followingmetrics does not display correct data:v CauseChannelUnacceptablev CauseNoChannelAvailablev CauseNetworkOutOfOrderv CauseDestinationOutOfOrderv CauseNoRouteTransitNetworkv CauseNoRouteToDestinationv CauseInvalidNumberFormatv CauseMisdialedTrunkPrefix

Follow these steps to run the Top 10 Errors on Cluster by Codec (TopN) report inthe Tivoli Integrated Portal:1. Browse to the following path: NOC Reporting > VOIP > Cisco > IP Telephony

Call Detail Record > Codec > By Cluster > Resource name.2. Under Resource name , click Top 10 Errors on Cluster by Codec (TopN) . The

report is displayed on the right.

In the Cause Channel Unacceptable vs Cause No Channel Available table, manyrecords are repeated. The top 10 records are not displayed. To view all the records,you must run the Errors on Cluster by Codec report.

Resources for some properties do not appear in the DataMartGUIIn the Cisco IP Telephony Technology Pack 2.5.0.0, when you expand the NOCreporting tree in the DataMart GUI, resources for the following properties do notappear:1. clusterid

2. siteid

3. customerid

Note: This issue does not cause problems in data flow or report generation.Follow these steps to open the clusterid property in the rule editor:1. Start the DataMart GUI, and click Resource > Rule Editor to start the Rule

Editor.2. Click the Rule Sub-Element tab, and browse to the following path:NOC

Reporting > Devices > VOIP > CISCO > IP Telephony Call Detail Record >Clusters > %(clusterid)

3. Right-click %(clusterid), and click Test. In the Test Result tab on the right, youcan see a Root folder that does not contain resources.

RESYNC_TIME_ERROR occurs while the input file is processedWhile the UBA processes the input file, the RESYNC_TIME_ERROR warning messagesare displayed in the proviso.log file.

These messages do not cause data flow problems. However, the size of theproviso.log file might increase. It is recommended to suppress these warning


messages. To suppress these messages, while you configure the topology editor forthe UBA collector, change the LOG_FILTER value from FEWI 123 to FEI 123.

Missing reports from global customer viewSome reports might be missing from the following path:NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths.

To ensure that these reports can be viewed, deploy these reports by creatingdynamic groups based on the customer ID property.

Manually create two requests for PSTN Gateway devicesYou must create the following requests manually for PSTN Gateway devices:v SNMP Availabilityv SNMP Response Time

Install the 1.3.0.0-TIV-TNPM-IF0004 interim fixTo run the Cisco IP Telephony technology pack on Tivoli Netcool PerformanceManager v1.3 or later, you must install the 1.3.0.0-TIV-TNPM-IF0004 interim fix.Otherwise, some subelements might not be available in the Resource Editor.

Missing table and chart title for Cluster Utilization Most LoadedHour reportIn the Cluster Utilization Most Loaded Hour report, the table and chart title aremissing.

Mean Opinion Score chart not centered in the K-Factor metricsfor by Customer reportIn the K-Factor metrics for By Customer report, the Mean Opinion Score chart isnot centered but aligned to the left.

Huawei N2000 Technology PackAfter installing and configuring the Huawei N2000 Access Technology Pack, it cantake several processing cycles before data begins to appear in reports. This is not acritical issue or a performance problem. The processing delay occurs when theinitial timestamp associated with the metrics occurs before the Huawei N2000Technology Pack properties are added to the database. Data processing begins afterthe properties are attached to their subelements and the next set of input files aredelivered to the UBA.

Huawei SNMP NQA Technology Pack

Sorting does not work correctly on the min statistic in all GST reports in HuaweiSNMP NQA Technology Pack. You can sort in ascending order only on the minstatistic in all GST reports in Huawei SNMP NQA Technology Pack.

GenBand C20 Converged IP Softswitch Technology PackThese issues apply to the GenBand C20 Converged IP Softswitch Technology Pack.

INVALID_METRIC log in the proviso.log file for IEMS componentin GenBand C20 Converged IP Softswitch Technology PackYou may see an INVALID_METRIC log in the proviso.log file for the IEMScomponent in GenBand C20 Converged IP Softswitch Technology Pack. Verify ifthe invalid metrics that are logged are the metrics that the pack supports or not.


Sometimes this may be caused by extra metrics in the input data files that are notsupported by the pack. This is not a cause for alarm and can be ignored.

Ineoquest Media Monitor Technology PackThe invariant used with the Ineoquest Media Monitor Technology Pack identifieschanges in SNMP indexes, and not the movement of devices within a network.This distinction can lead to a situation where several Ineoquest devices havestreams with the same invariant.

To prevent this, the Inventory Profile for the Ineoquest devices must be configuredusing the Enforce SE Invariant Uniqueness per element option.

Lotus Domino Technology PackWhen checking for reports in DataView, the hyper link to Lotus Notes is inactive.After running report grouping, the hyper link is still inactive

To work around this issue, manually link the correct reports to their associatedgroups.

MIB-II Technology PackThis issue applies to the MIB-II 2.3.0.0 Technology Pack.

Pie chart is not aligned properly on the Packet Health (Packet)Pie chart is not aligned properly on the Packet Health (Packet) Details report forTivoli Netcool Performance Manager 1.3.1 and above.

Netflow IPFIX Technology PackThese are the issues in the Netflow IPFIX Technology Pack.

Warning message when installing on Tivoli Netcool/Provisov4.4.3If you use an old version of the Technology Pack Installer to install an old versionof the Netflow IPFIX Technology Pack on Tivoli Netcool/Proviso v4.4.3, you mightsee a warning message that appears as below.[DatabaseAccess.execStatement]ORA-00001: unique constraint (PV_ADMIN.PK_SGAM) violatedORA-06512: at line 2 on statement exec

To work around this issue, use the latest version of the Technology Pack Installerto install the latest version of the Netflow IPFIX Technology Pack.

Export CSV links missing from TopN ToS Summary Group reportIn the TopN ToS Summary Group report, Export CSV links are missing from thefollowing metrics:v Bytesv Packets

Workaround

To work around the issue, follow these steps:1. Log in to the Tivoli Integrated Portal.2. Click System Configuration > Network Performance > Define Resource

Views. The DataView Navigator portal is launched.


3. Enter the Tivoli Integrated Portal username and password.4. Expand the AP Cisco NetFlow Pack folder and click the TopN ToS Summary

Group stylesheet.5. Press Ctrl+Alt+A+P simultaneously to make the stylesheet editable.6. Open the stylesheet and add export.csv in TopN1CSV > text and in

TopN2CSV > text.7. Close and save the stylesheet.8. Load TopN report again and the feature will be available in the report.

Network System Dashboard Technology PackThe inventory subelements text file for the Network System Dashboard TechnologyPack is called cisco_integration_inventory_subelements.txt.

Nortel CS2000 Technology PackThese issues apply to the Nortel CS2000 Technology Pack.

Note: Nortel CS2000 Technology Pack is renamed to GenBand C20 Converged IPSoftswitch Technology Pack starting from 1.3-F release.

These issues apply to GenBand C20 Converged IP Softswitch 2.6.0.0 TechnologyPack also.

Report fields display dashes in dataMany report fields display dashes in data in the following scenarios:v Data is not correlated between the IPDR and AMA.v If the AMAONLY flag is set to TRUE because you do not expect to receive IPDR data.

Note: In this case, the Zone reports under the Service Usage tree and the Pathreports are empty if there is no IPDR data (or if IPDR data exists, but the adaptoris not able to correlate it with the AMA data).

CSV export data for AMA records report contains different dataThe CSV export data for the AMA Records, IPDR (IP Data Records) report containsdata that is different from the report.

Data loss related to proper execution of cs2kcdr.pl scriptData loss - related to the proper execution of the cs2kcdr.pl script - occurs underthe following conditions:v The cs2kcdr.pl script no longer executes due to some error (for example, a full

file system).v Rebooting the server on which the cs2kcdr.pl script executes.v Manually restarting the cs2kcdr.pl script.

Specifically, any records, which might span multiple files that are held in memoryawaiting correlation might be lost.

Scaling of the cs2kcdr.pl processorScaling of the cs2kcdr.pl processor is dependent on the memory and processor ofthe system it runs on, as it is a single, undistributed process.


Starting up multiple UBAsDo not start multiple UBAs at the same time. Start them by using a staggeredapproach, as described in the configuration appendix of the IBM Tivoli NetcoolPerformance Manager Nortel CS2000 Technology Pack User Guide.

Two instances of CPRAdaptor.js required on TivoliNetcool/Proviso v4.4.3 or Tivoli Netcool Performance ManagerWhen the Nortel CS2000 Technology Pack is installed on Tivoli Netcool/Provisov4.4.3 or Tivoli Netcool Performance Manager, you must create two instances ofthe CPRAdaptor.js file - one instance for each input file stream, SST and PVG, toprevent filtering between PVG and SST. You must add an additional UBA collector.

Export CSV links missing from SS-T Call Analysis - DC reportIn the SS-T Call Analysis - DC report, Export CSV links are missing from thefollowing metrics:v Mean Hold Time (MHT)v Mean Talk Time (MTT)v Invite Post Dial Delay

No Swap Utilization table in the reports for Nortel SSTSwap Utilization appears as a Nortel SST system metric - but without a table.However, there is no Swap Utilization in the reports for Nortel SST.

As a workaround, open the reporter and remove the ResSummaryTable title forthat second table in the reporter.

System Service Monitors Technology PackThe inventory of virtualized interface on Solaris global zone shows these warningmessages in the TraceInventory.log, but virtualized interfaces are not discovered.Warning: Identical invariant detected for invariant :e1000g0(<server name>,If<2> and <server name>,If<7>).Warning: Identical invariant detected for invariant :e1000g0(<server name>,If<3> and <server name>,If<7>).Warning: Identical invariant detected for invariant :e1000g0(<server name>,If<4> and <server name>,If<7>).Warning: Identical invariant detected for invariant :e1000g0(<server name>,If<5> and <server name>,If<7>).Warning: Identical invariant detected for invariant :e1000g0(<server name>,If<6> and <server name>,If<7>).no dup SE found in DB (on 5 )

As a workaround, modify the Alias Instance and Label Inventory\AP\BSM\Network\Interface discovery formula to the following:Def UseQuotedStrings No;Dim I1 AS Integer Default * NAME InterfaceIndex;#;V99 = OIDINST(srIfIPAddr.%I1);V90 = OIDINST((ifSpeed.%V99 != 0) && (ifSpeed.%V99 != 4294967295));#;V01 = OIDVAL(agentIdName.0, once);V02 = OIDVAL(agentIdPlatformDescription.0, once);V03 = OIDVAL(agentLocationDescr.0, once);#;V11 = OIDVAL(ifDescr.%V90);V12 = OIDVAL(ifType.%V90 format clean);#;%V12 index "If<%V90>||\"If:


%V12 index "If<%V90>||\"If:%V11\"||AP_EDP<BSM>BSM_PRODUCT<SSM>BSM_SSM_CATEGORY<NETWORK>BSM_SSM_AGENTIDNAME<%V01>BSM_SSM_AGENTIDPLATFORMDESCRIPTION<%V02>BSM_SSM_AGENTLOCATIONDESCR<%V03>||";

UBA PVLine Format Technology PackThis issue applies to the UBA PVLine Format Technology Pack.

When you auto-create properties, you may notice that these properties are listedunder formulas. This can be seen when you run the following resmgr command tolist the formulas:resmgr -export fgp -colNames "npath frm.name"

These properties are also seen in Metrics selection in DVNavigator and also inFormula Tree in Formula Selector.

General common pack issuesUse this information for the known issues that apply to all common packs.

Document title Website

Technical Note:Known Issues withTivoli NetcoolPerformanceManager 1.3.2

http://www-01.ibm.com/support/docview.wss?uid=swg21574017

Getting Startedwith CommonReporting Guide

http://publib.boulder.ibm.com/infocenter/tivihelp/v8r1/topic/com.ibm.tnpm.doc/get_started_cr/ctnpm_get_started_cr.html

The Tivoli logo in Tivoli Netcool Performance Manager 1.3.2platform has been changed

The Tivoli logo in Cognos reports in Tivoli Netcool Performance Manager 1.3.2platform is different from Tivoli Netcool Performance Manager 1.3.1 platform.

Specific common pack issuesIssues that apply to specific common packs.

Alcatel-Lucent 5670 RAMThis section contains known issues for the Alcatel-Lucent 5670 RAM commonpack.

The Average Server Trip Delay (ms) column is incorrectly namedas Average Server Delay (ms) on the SAP.Application.TCPPerformance ALL KPI ReportSymptomsIn the Alcatel-Lucent 5670 RAM 2.3.0 common pack, on the SAP.Application.TCPPerformance ALL KPI Report , the fourteenth and twelfth columns are named asAverage Server Delay (ms). However, the correct name for the fourteenth columnis Average Server Trip Delay (ms).

Resolving the problem







To resolve this problem, follow these steps:1. Open the Tivoli Integrated Portal, and run the SAP.Application.TCP

Performance ALL KPI Report

2. On SAP.Application.TCP Performance ALL KPI Report, click icon that ison the upper right to open the Report Studio. The SAP.Application.TCPPerformance ALL KPI Report opens in the Report Studio.

3. On the right, under SAP.Application.TCP Performance Summary, scrollhorizontally to the fourteenth column that is named Average Server Delay (ms)

Note: Ignore the twelfth column that is also named as Average Server Delay(ms).

4. Click the column that is named as Average Server Delay (ms). The Propertieswindow is displayed on the lower left.

5. In the Properties window, under Text Source, change Average Server Delay(ms) to Average Server Trip Delay (ms) in the Text list.

6. Click File > Save.

Incorrect values are displayed in a drill-down to the Top 5 VideoPacket Loss ReportSymptomsIn the Alcatel-Lucent 5670 RAM 2.3.0 common pack, when you drill down anyrecord on the Top 5 Video Packet Loss Report on the Tivoli Integrated Portal,incorrect values are displayed.

Resolving the problemTo resolve this problem, follow these steps:

1. On Top 5 Video Packet Loss Report, click icon that is on the top right toopen the Report Studio. The Top 5 Video Packet Loss Report opens in theReport Studio.

2. On the right, under Video Packet Loss - Top 5, in the Resource Alias column,right-click, and select Drill-Through Definitions.

3. Click the Edit button ( ) to open the Parameters window.4. For the ResourceListParam parameter, select Pass data item value from the

Method list and resourceId from the Value list.5. Click OK, and then click OK on the Drill-Through Definitions window.6. Click File > Save. You can now see correct values when you drill down any

record on the Top 5 Video Packet Loss Report.

The word “performance” is spelled incorrectlyIn the Alcatel-Lucent 5670 RAM 2.3.0 common pack, the word “performance” isspelled incorrectly as “Peroformance” on the Client Trip Delay MeasurementReport.


Cisco DeviceThese issues apply to Cisco Device 2.5.0.0 Common Pack.

Resource name is missing for chartSymptomsFor the existing Fan All KPI report, the resource name is missing for chart.

Wrong Device Performance Chart in Cisco Device OverviewreportSymptomsDevice Performance chart is showing wrong metric value and wrong resource.

Resolving the problemRefer to Device Performance per Hour raw table for the correct metric values andresources.

RFC MIB-IIThis issue applies to RFC MIB-II 2.4.0.0 Common Pack.

Data mismatch issue in Fault Isolation Report and Drill-down(Existing Report)SymptomsIn Cognos 10, Fault Isolation Report and drill of Fault Isolation Report shows datafor current date even if you select the past date while running the report.

CausesDate filters are not applied for these two reports, which are migrated from Cognos8. Hence, while running the reports by using past date, it considers the currentdate and displays the data.

Resolving the problem1. In Cognos Portal, open the Fault Isolation Report by using Report Studio (click

Open with Report Studio Reports).2. Click the Query Explorer link.3. Click NetworkDeviceAvailMicroChartQuery in Query Explorer.4. Click the Toolbox link.5. Drag the Filter tool to Detail Filters section.6. Apply the following filters to NetworkDeviceAvailMicroChartQuery:

v [TNPM rfc mib2 (Presentation)].[Device Raw].[time] >= ?startTime? and[TNPM rfc mib2 (Presentation)].[Device Raw].[time] <= ?endTime?

v [TNPM rfc mib2 (Presentation)].[Device Raw].[groupId] = ?group?

v [TNPM rfc mib2 (Presentation)].[Device Raw].[resourceId] in?ResourceListParam?

7. Save the report.8. Run the report.

Steps for Fault Isolation Drill-down Report:1. In Cognos Portal, open the Fault Isolation Drilldown Report by using Report

Studio (click Open with Report Studio Reports).2. Click the Query Explorer link.3. Click InterfaceSummaryMicroChartQuery in Query Explorer.


4. Click the Toolbox link.5. Drag the Filter tool to Detail Filters section.6. Apply the following filters to InterfaceSummaryMicroChartQuery:

v [TNPM rfc mib2 (Presentation)].[Interface Raw].[resourceId] in?ResourceListParam?

v [TNPM rfc mib2 (Presentation)].[Interface Raw].[time] >= ?startTime?and [TNPM rfc mib2 (Presentation)].[Interface Raw].[time] <= ?endTime?

v [TNPM rfc mib2 (Presentation)].[Interface Raw].[groupId] = ?group?

7. Save the report.8. Run the report.


Chapter 5. Latest versions of supported packs

Latest versions of supported technology packs and common packs.

List of latest supported packsThis table lists all the latest supported technology packs, common packs, and datamodels and provides information about supported platforms, upgrades, andcomplexity. The table also lists information related to the Technology Pack Installer,the single installation utility used to install technology packs. The letters N/A (NotApplicable) display in columns that do not apply to the item listed in the firstcolumn.

If you use an earlier version of a technology pack than that provided in thisrelease, you should consult the corresponding IBM Tivoli Netcool PerformanceManager Technology Pack Release Notes for that version.

Note: For information about supported vendor software versions and devices for atechnology pack, see the user documentation for that technology pack.

Important: IBM no longer supports the Tivoli Netcool/Proviso pre-v4.4.3 versionsfor technology packs from 1.3-E release onwards. The versions supported now areas follows:v Tivoli Netcool/Proviso 4.4.3v Tivoli Netcool Performance Manager 1.3.0v Tivoli Netcool Performance Manager 1.3.1v Tivoli Netcool Performance Manager 1.3.2v Tivoli Netcool Performance Manager 1.3.3v Tivoli Netcool Performance Manager 1.4


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Chapter 5. Latest versions of supported packs 61

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p20

09(4

.3-X

)1

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

No

upgr

ade

path

No

Stan

d-

alon

eIn

vent

ory

Form

ulas

:1

Col

lect

ion

Form

ulas

:24

Rep

orts

:13

Prop

erti

es:

4

Cis

coC

atal

yst

Port

QoS

2.1.

1.0

SNM

PC

19X

TE

NJu

ne20

08(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Tor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

17R

epor

ts:

8Pr

oper

ties

:6

Cis

coC

BQ

oS2.

3.0.

0SN

MP

C16

QL

EN

Apr

il20

121

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

6C

olle

ctio

nFo

rmul

as:

37R

epor

ts:

69Pr

oper

ties

:38

The

shol

ds:

16

Cis

coC

MT

S2.

2.1.

0SN

MP/

UB

A(H

ybri

d)

C1L

9HE

NA

ug20

08(4

.3-V

)

24.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Tor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

3C

olle

ctio

nFo

rmul

as:

71R

epor

ts:

39Pr

oper

ties

:22

Cis

coC

MT

SD

OC

SIS

3.0

Dep

end

enci

es:M

IB-I

I

2.2.

0.0

SNM

PC

I0C

ZE

NSe

p20

112

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

10C

olle

ctio

nFo

rmul

as:

73R

epor

ts:

27Pr

oper

ties

:44

Cis

coC

WM

-se

eC

isco

WA

NM

anag

er


Tabl

e2.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Cis

coD

evic

eD

epen

den

cies

:MIB

-II

2.5.

0.0

SNM

PC

IY0L

EN

Apr

il20

141

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

4.3-

Hor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

21C

olle

ctio

nFo

rmul

as:

34R

epor

ts:

24Pr

oper

ties

:27

Cis

coIP

SLA

2.4.

0.0

SNM

PC

IY0M

EN

Apr

il20

141

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3an

dab

ove

4.3-

Qor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

8C

olle

ctio

nFo

rmul

as:

93R

epor

ts:

94Pr

oper

ties

:31

Cis

coIP

SLA

Ad

min

istr

atio

n(f

orm

erly

,Cis

coSA

AA

dm

inis

trat

ion)

Dep

end

enci

es:M

IB-I

I

2.2.

1.0

SNM

PC

ZC

4CE

NM

ar20

101

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

0R

epor

ts:

4Pr

oper

ties

:3

Cis

coIP

SLA

Eth

erne

t2.

1.0.

0SN

MP

CZ

C49

EN

Mar

2010

(4.3

-Y)

14.

4.3.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

N/

ASt

and

-al

one

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

21R

epor

ts:

12Pr

oper

ties

:6

Cis

coIP

Tele

phon

yD

epen

den

cies

:MIB

-II

2.5.

0.0

SNM

P/U

BA

(Hyb

rid

)

CIF

I8E

NJa

n20

131

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

4.3-

Ror

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

10C

olle

ctio

nFo

rmul

as:

236

CM

EFo

rmul

as:

34R

epor

ts:

105

Prop

erti

es:

10

Cis

coN

BA

R2.

1.1.

0SN

MP

C19

XZ

EN

June

2008

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

6R

epor

ts:

16Pr

oper

ties

:7

Cis

coW

AN

Man

ager

2.1.

1.0

UB

AC

Z03

IEN

Feb

2009

(4.3

-W)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

16R

epor

ts:

179

Prop

erti

es:

24

Con

ved

iaM

edia

Serv

er2.

1.1.

0SN

MP

C19

Z7E

NJu

ne20

08(4

.3-U

)

24.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Sor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

5C

olle

ctio

nFo

rmul

as:

52R

epor

ts:

12Pr

oper

ties

:8


Tabl

e2.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

EC

IB

RA

S2.

1.0.

0U

BA

(Str

eam

)C

ZI8

TE

NA

ug20

10(4

.3-Z

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

57R

epor

ts:

46Pr

oper

ties

:2

Em

piri

xH

amm

erX

MS

2.1.

0.0

UB

A(M

odel

)C

19Z

CE

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Tor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

40R

epor

ts:

19Pr

oper

ties

:2

Eri

csso

nC

all

Serv

er2.

1.1.

0U

BA

(Mod

el)

C19

ZG

EN

June

2008

(4.3

-U)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Sor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

17R

epor

ts:

21Pr

oper

ties

:7

EX

FOB

rixW

orx

2.2.

1.0

UB

A(M

odel

)C

Z03

HE

NFe

b20

09(4

.3-W

)3

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

4.3-

Ror

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

54R

epor

ts:

52Pr

oper

ties

:6

Fram

eR

elay

Dep

end

enci

es:M

IB-I

I2.

2.1.

0SN

MP

CZ

5MX

EN

Sep

2009

(4.3

-X)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Hor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

11C

olle

ctio

nFo

rmul

as:

77R

epor

ts:

101

Prop

erti

es:

3

Fujit

suM

SAN

2.1.

1.0

UB

A(M

odel

)C

19Z

HE

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

No

upgr

ade

path

Yes

Stan

d-

alon

eIn

vent

ory

Form

ulas

:0

Col

lect

ion

Form

ulas

:28

Rep

orts

:20

Prop

erti

es:

14

Gen

Ban

dC

20C

onve

rged

IPSo

ftsw

itch

2.6.

0.0

UB

AC

16Q

PEN

Apr

il20

125

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

4.3-

YYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

697

CM

EFo

rmul

as:

6R

epor

ts:

179

Prop

erti

es:

8

Hua

wei

N20

002.

1.0.

0U

BA

(Mod

el)

C19

Z8E

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Qor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

11R

epor

ts:

25Pr

oper

ties

:21

Hua

wei

Net

Stre

am2.

1.1.

0U

BA

(Mod

el)

CZ

03C

EN

Feb

2009

(4.3

-W)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Mor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

4R

epor

ts:

11Pr

oper

ties

:7


Tabl

e2.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Hua

wei

T20

00Tr

ansm

issi

on2.

1.1.

0U

BA

(Mod

el)

C19

ZIE

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

No

upgr

ade

path

Yes

Stan

d-

alon

eIn

vent

ory

Form

ulas

:0

Col

lect

ion

Form

ulas

:66

Rep

orts

:7

Prop

erti

es:

13

Hua

wei

SNM

PC

BQ

oS2.

1.0.

0SN

MP

CI4

QG

EN

Jan

2012

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

5C

olle

ctio

nFo

rmul

as:

36R

epor

ts:

24Pr

oper

ties

:10

Hua

wei

SNM

PD

evic

e2.

1.0.

0SN

MP

CI4

QH

EN

Jan

2012

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

6C

olle

ctio

nFo

rmul

as:

6R

epor

ts:

10Pr

oper

ties

:22

Hua

wei

SNM

PN

QA

2.1.

0.0

SNM

PC

I4Q

IEN

Jan

2012

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

10C

olle

ctio

nFo

rmul

as:

245

Rep

orts

:49

Prop

erti

es:

23

Hua

wei

U20

002.

1.0.

0U

BA

CIU

T6E

NJa

n20

143

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

Supp

orts

upgr

ade

from

Hua

wei

U20

00D

SLA

M2.

2.0.

0

No

Stan

d-

alon

eIn

vent

ory

Form

ulas

:0

Col

lect

ion

Form

ulas

:12

4R

epor

ts:

83Pr

oper

ties

:12

Hua

wei

U20

00D

SLA

M2.

2.0.

0U

BA

CI2

83E

NSe

p20

113

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

N/

AN

oSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

55R

epor

ts:

37Pr

oper

ties

:11

Inst

alle

r-

see

Tech

nolo

gyPa

ckIn

stal

ler

IPM

ulti

cast

2.2.

1.0

SNM

PC

19X

SEN

June

2008

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

12C

olle

ctio

nFo

rmul

as:

82R

epor

ts:

24Pr

oper

ties

:27

IPU

nity

-se

eSi

emen

sIP

Uni

ty


Tabl

e2.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Juni

per

M/

TSe

ries

Cha

ssis

2.2.

1.0

SNM

PC

1L9K

EN

June

2008

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

10R

epor

ts:

15Pr

oper

ties

:15

Juni

per

M/

TSe

ries

QoS

2.2.

1.0

SNM

PC

19X

QE

NJu

ne20

08(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

3C

olle

ctio

nFo

rmul

as:

58R

epor

ts:

51Pr

oper

ties

:28

Juni

per

Rea

ltim

ePe

rfor

man

ceM

onit

or(R

PM)

2.2.

0.0

SNM

PC

IN74

EN

July

2013

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

No

upgr

ade

path

Yes

Stan

d-

alon

eIn

vent

ory

Form

ulas

:4

Col

lect

ion

Form

ulas

:56

Rep

orts

:26

Prop

erti

es:

17

Juni

per

RSV

PTu

nnel

2.1.

0.0

SNM

PC

I6Q

ME

NA

pril

2012

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1

N/

ASt

and

-al

one

Inve

ntor

yFo

rmul

as:

2C

olle

ctio

nFo

rmul

as:

16R

epor

ts:

18Pr

oper

ties

:15

MIB

-II

2.4.

0.0

SNM

PC

IY0K

EN

Apr

il20

141

4.4.

3.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

4.3-

Lor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

2C

olle

ctio

nFo

rmul

as:

75R

epor

ts:

53Pr

oper

ties

:17

Mon

itor

ing

-se

eSe

lf-M

onit

orin

g

MPL

SL

SR2.

1.1.

0SN

MP

C19

Y3E

NJu

ne20

08(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

4C

olle

ctio

nFo

rmul

as:

24R

epor

ts:

9Pr

oper

ties

:9

Net

flow

/IP

FIX

2.5.

0.0

UB

A(M

odel

)C

IQB

5EN

Oct

2013

(1.3

-L)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/R

HE

L5.

5

4.3-

Sor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

15R

epor

ts:

5Pr

oper

ties

:23

Net

wor

kSy

stem

Das

hboa

rdD

epen

den

cies

:Cis

coD

evic

eC

isco

CB

QoS

Cis

coIP

SLA

MIB

-II

2.1.

1.0

SNM

PC

1L9I

EN

June

2008

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Vor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

5C

olle

ctio

nFo

rmul

as:

0R

epor

ts:

11Pr

oper

ties

:1


Tabl

e2.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Nor

tel

BC

P72

002.

1.1.

0U

BA

(Mod

el)

C19

ZJE

NJu

ne20

08(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Sor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

59R

epor

ts:

19Pr

oper

ties

:2

Nor

tel

CS2

000

2.5.

0.0

UB

A(M

odel

)C

ZC

4KE

NM

ar20

10(4

.3-Y

)

54.

4.3.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

4.3-

Tor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

51R

epor

ts:

119

Prop

erti

es:

5

Nor

tel

MG

3200

2.2.

1.0

UB

A(M

odel

)C

Z5N

KE

NSe

p20

09(4

.3-X

)3

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

4.3-

Sor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

41R

epor

ts:

20Pr

oper

ties

:2

NSN

Car

rier

Eth

erne

tSw

itch

Seri

es2.

1.0.

0SN

MP

CZ

R09

EN

Dec

2010

24.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

N/

AYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

3C

olle

ctio

nFo

rmul

as:

24R

epor

ts:

12Pr

oper

ties

:3

Red

back

SE80

0D

epen

den

cies

:MIB

-II

2.1.

1.0

SNM

PC

19Y

4EN

June

2008

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Lor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

7C

olle

ctio

nFo

rmul

as:

23R

epor

ts:

34Pr

oper

ties

:19

RFC

DSL

2.1.

0.0

SNM

PC

19X

UE

NJu

ne20

08(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Tor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

18R

epor

ts:

40Pr

oper

ties

:11

Self

-Mon

itor

ing

2.2.

0.0

SNM

PC

ZR

19E

ND

ec20

101

4.4.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

4.3-

Eor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

6C

olle

ctio

nFo

rmul

as:

12R

epor

ts:

47Pr

oper

ties

:8

Siem

ens

IPU

nity

2.1.

1.0

SNM

PC

19Z

6EN

June

2008

(4.3

-U)

24.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Qor

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

6C

olle

ctio

nFo

rmul

as:

61R

epor

ts:

16Pr

oper

ties

:5

SSM

-se

eSy

stem

Serv

ice

Mon

itor

s

Syst

emSe

rvic

eM

onit

ors

(SSM

)2.

2.0.

0SN

MP

CZ

R18

EN

Dec

2010

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

5C

olle

ctio

nFo

rmul

as:

52R

epor

ts:

23Pr

oper

ties

:6


Tabl

e2.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Tech

nolo

gyPa

ckIn

stal

ler

3.5.

0.0

N/

AC

IXV

2EN

Apr

il20

14A

ll4.

4.3.

3/So

lari

s9/

Sola

ris

10/

AIX

5.3

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3an

dla

ter

3.1.

2.0

N/

AN

/A

N/

A

Teke

lec

App

licat

ion

Serv

er2.

1.1.

0SN

MP

C19

Y5E

NJu

ne20

08(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3

4.3-

Por

late

rYe

sSt

and

-al

one

Inve

ntor

yFo

rmul

as:

6C

olle

ctio

nFo

rmul

as:2

5R

epor

ts:2

8Pr

oper

ties

:16

UB

APV

Lin

eFo

rmat

2.2.

0.0

UB

A(S

trea

m)

C14

QFE

NA

pril

2012

1Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3

and

abov

e

1.3-

CN

/A

Stan

d-

alon

eIn

vent

ory

Form

ulas

:0

Col

lect

ion

Form

ulas

:0R

epor

ts:0

Prop

erti

es:0

Bun

dle

dpa

ckco

mpo

nent

s

Acm

ePa

cket

Sess

ion

Bor

der

Con

trol

ler

1.2.

0.0

SNM

PC

IXV

1EN

Apr

il20

14(4

.3-U

)

24.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Mor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

2C

olle

ctio

nFo

rmul

as:

53R

epor

ts:

12Pr

oper

ties

:5

Alc

atel

7510

Med

iaG

atew

ay1.

2.0.

0SN

MP

/U

BA

CIX

V1E

NA

pril

2014

(4.3

-U)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Por

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

10R

epor

ts:

4Pr

oper

ties

:0

Apa

che

1.2.

0.0

SNM

PC

IXV

1EN

Apr

il20

14(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Por

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

2C

olle

ctio

nFo

rmul

as:

17R

epor

ts:

17Pr

oper

ties

:8


Tabl

e2.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

BE

AW

eblo

gic

1.2.

0.0

SNM

PC

IXV

1EN

Apr

il20

14(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Oor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

9C

olle

ctio

nFo

rmul

as:

31R

epor

ts:

15Pr

oper

ties

:23

Cis

coM

PLS

Tunn

el1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Jor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

10R

epor

ts:

15Pr

oper

ties

:15

Dis

man

Ping

1.2.

0.0

SNM

PC

IXV

1EN

Apr

il20

14(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Por

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

2C

olle

ctio

nFo

rmul

as:

43R

epor

ts:

9Pr

oper

ties

:21

Hua

wei

Dev

ice

1.2.

0.0

SNM

PC

IXV

1EN

Apr

il20

14(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Jor

late

rYe

sB

und

led

Inve

ntor

yFo

rmul

as:

8C

olle

ctio

nFo

rmul

as:

4R

epor

ts:

12Pr

oper

ties

:0

Hua

wei

MPL

SL

SP1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Oor

late

rYe

sB

und

led

Inve

ntor

yFo

rmul

as:

2C

olle

ctio

nFo

rmul

as:

12R

epor

ts:

18Pr

oper

ties

:18

Hua

wei

MPL

ST

E1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Hor

late

rYe

sB

und

led

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

10R

epor

ts:

13Pr

oper

ties

:16


Tabl

e2.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Hua

wei

Ping

1.2.

0.0

SNM

PC

IXV

1EN

Apr

il20

14(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Por

late

rYe

sB

und

led

Inve

ntor

yFo

rmul

as:

3C

olle

ctio

nFo

rmul

as:

36R

epor

ts:

23Pr

oper

ties

:20

IBM

Web

Sphe

re1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Oor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

8C

olle

ctio

nFo

rmul

as:

39R

epor

ts:

16Pr

oper

ties

:15

Juni

per

E-S

erie

s(E

RX

)D

evic

e1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Eor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

15C

olle

ctio

nFo

rmul

as:

11R

epor

ts:

65Pr

oper

ties

:18

Juni

per

ER

XQ

oS1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

No

upgr

ade

path

No

Bun

dle

dIn

vent

ory

Form

ulas

:2

Col

lect

ion

Form

ulas

:12

Rep

orts

:8

Prop

erti

es:

12

Juni

per

MPL

S1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Jor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

16R

epor

ts:

10Pr

oper

ties

:5

Lot

usD

omin

o1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Oor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

24R

epor

ts:

10Pr

oper

ties

:15


Tabl

e2.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Luc

ent

Stin

ger

Dev

ice

Dep

end

enci

es:M

IB-I

I1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Qor

late

rYe

sB

und

led

Inve

ntor

yFo

rmul

as:

2C

olle

ctio

nFo

rmul

as:

56R

epor

ts:

22Pr

oper

ties

:12

Mic

roso

ft®

Act

ive

Dir

ecto

ry1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Lor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

77R

epor

ts:

25Pr

oper

ties

:7

Mic

roso

ftE

xcha

nge

1.2.

0.0

SNM

PC

IXV

1EN

Apr

il20

14(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Lor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

2C

olle

ctio

nFo

rmul

as:

71R

epor

ts:

14Pr

oper

ties

:10

Mic

roso

ftSQ

LSe

rver

1.2.

0.0

SNM

PC

IXV

1EN

Apr

il20

14(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Por

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

3C

olle

ctio

nFo

rmul

as:

28R

epor

ts:

10Pr

oper

ties

:14

Nok

iaD

500

Dep

end

enci

es:M

IB-I

I1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Por

late

rYe

sB

und

led

Inve

ntor

yFo

rmul

as:

3C

olle

ctio

nFo

rmul

as:

6R

epor

ts:

28Pr

oper

ties

:15

Ora

cle

1.2.

0.0

SNM

PC

IXV

1EN

Apr

il20

14(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Mor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

5C

olle

ctio

nFo

rmul

as:

54R

epor

ts:

32Pr

oper

ties

:13


Tabl

e2.

Tech

nolo

gypa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

efr

omL

ocal

izat

ion

file

sJA

Rfi

lety

pe

Com

ple

xity

Rad

com

Om

ni-Q

1.2.

0.0

UB

A(M

odel

)C

IXV

1EN

Apr

il20

14(4

.3-U

)

34.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Por

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

0C

olle

ctio

nFo

rmul

as:

36R

epor

ts:

36Pr

oper

ties

:5

RA

DIU

SA

ccou

ntin

g1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Jor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

4C

olle

ctio

nFo

rmul

as:

41R

epor

ts:

52Pr

oper

ties

:4

RA

DIU

SA

uthe

ntic

atio

n1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Jor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

4C

olle

ctio

nFo

rmul

as:

45R

epor

ts:

52Pr

oper

ties

:6

SAP/

R3

1.2.

0.0

SNM

PC

IXV

1EN

Apr

il20

14(4

.3-U

)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Por

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

1C

olle

ctio

nFo

rmul

as:

41R

epor

ts:

33Pr

oper

ties

:15

Syba

seA

SE1.

2.0.

0SN

MP

CIX

V1E

NA

pril

2014

(4.3

-U)

14.

4.3/

Sola

ris

9/So

lari

s10

/A

IX5.

3/Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

4.3-

Oor

late

rN

oB

und

led

Inve

ntor

yFo

rmul

as:

9C

olle

ctio

nFo

rmul

as:

34R

epor

ts:

16Pr

oper

ties

:17


Tabl

e3.

Com

mon

pack

san

dba

seco

mm

onpa

cks

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

eab

lefr

omL

ocal

izat

ion

file

s

JAR

file

typ

e

Cog

nos

Rep

orts

Acc

edia

nM

etro

Eth

erne

tD

epen

den

cies

:T

CR

Tim

e"W

irel

ine

Com

mon

"

2.3.

0C

omm

onPa

ckC

16Q

NE

NA

pril

2012

3Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

N/

AN

/A

Stan

d-

alon

eC

ogno

sR

epor

ts:4

AD

VA

Opt

ical

Met

roE

ther

net

Dep

end

enci

es:

MIB

-II

TC

RTi

me

"Wir

elin

eC

omm

on"

2.4.

0C

omm

onPa

ckC

IAJ6

EN

Oct

2012

24.

4.3.

3/So

lari

s9/

Sola

ris1

0/A

IX5.

3,Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

4.3-

Xan

dab

ove

N/

ASt

and

-al

one

Cog

nos

Rep

orts

:14

Alc

atel

-Luc

ent

5670

RA

MD

epen

den

cies

:T

CR

Tim

e"W

irel

ine

Com

mon

"

2.3.

0C

omm

onPa

ckC

IJN

0EN

Apr

il20

13Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

N/

AN

/A

Stan

d-

alon

eC

ogno

sR

epor

ts:5

7

Alc

atel

-Luc

ent

5529

SDC

Dep

end

enci

es:

TC

RTi

me

"Wir

elin

eC

omm

on"

2.7.

0C

omm

onPa

ckC

I282

EN

Sep

2011

3Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

N/

AN

/A

Stan

d-

alon

eC

ogno

sR

epor

ts:1

5

Arr

isC

MT

SD

OC

SIS

3.0

Dep

end

enci

es:

MIB

-II

TC

RTi

me

"Wir

elin

eC

omm

on"

2.2.

0C

omm

onPa

ckC

I0D

0EN

Sep

2011

2Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

N/

AN

/A

Stan

d-

alon

eC

ogno

sR

epor

ts:1

1

Cis

coC

BQ

oSD

epen

den

cies

:T

CR

Tim

e"W

irel

ine

Com

mon

"

2.3.

0C

omm

onPa

ckC

16Q

LE

NA

pril

2012

1Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

N/

ASt

and

-al

one

Cog

nos

Rep

orts

:6


Tabl

e3.

Com

mon

pack

san

dba

seco

mm

onpa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

eab

lefr

omL

ocal

izat

ion

file

s

JAR

file

typ

e

Cog

nos

Rep

orts

Cis

coC

MT

SD

OC

SIS

3.0

Dep

end

enci

es:

MIB

-II

TC

RTi

me

"Wir

elin

eC

omm

on"

2.2.

0C

omm

onPa

ckC

I0C

ZE

NSe

p20

112

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

N/

AN

/A

Stan

d-

alon

eC

ogno

sR

epor

ts:1

2

Cis

coD

evic

eD

epen

den

cies

:M

IB-I

IT

CR

Tim

e"W

irel

ine

Com

mon

"

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omm

onPa

ckC

ZW

A7E

NJu

ne20

111

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

N/

AN

/A

Stan

d-

alon

eC

ogno

sR

epor

ts:4

Hua

wei

SNM

PC

BQ

oSD

epen

den

cies

:T

CR

Tim

e"W

irel

ine

Com

mon

"

2.1.

0C

omm

onPa

ckC

I4Q

GE

NJa

n20

121

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

N/

AN

/A

Stan

d-

alon

eC

ogno

sR

epor

ts:9

Hua

wei

SNM

PD

evic

eD

epen

den

cies

:M

IB-I

IT

CR

Tim

e"W

irel

ine

Com

mon

"

2.1.

0C

omm

onPa

ckC

I4Q

HE

NJa

n20

121

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

N/

AN

/A

Stan

d-

alon

eC

ogno

sR

epor

ts:9

Hua

wei

U20

00D

SLA

MD

epen

den

cies

:T

CR

Tim

e"W

irel

ine

Com

mon

"

2.2.

0C

omm

onPa

ckC

I283

EN

Sep

2011

3Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

N/

AN

/A

Stan

d-

alon

eC

ogno

sR

epor

ts:9

Hua

wei

SNM

PN

QA

Dep

end

enci

es:

TC

RTi

me

"Wir

elin

eC

omm

on"

2.1.

0C

omm

onPa

ckC

I4Q

IEN

Jan

2012

1Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

N/

AN

/A

Stan

d-

alon

eC

ogno

sR

epor

ts:1

4


Tabl

e3.

Com

mon

pack

san

dba

seco

mm

onpa

cks

(con

tinue

d)

Pac

kn

ame

Ver

sion

Typ

eP

art

nu

mb

ereG

Ad

ate

Tie

rS

up

por

ted

pla

tfor

ms

Up

grad

eab

lefr

omL

ocal

izat

ion

file

s

JAR

file

typ

e

Cog

nos

Rep

orts

Juni

per

RSV

PTu

nnel

2.1.

0C

omm

onPa

ckC

I6Q

ME

NA

pril

2012

1Ti

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

N/

ASt

and

-al

one

Cog

nos

Rep

orts

:5

MIB

-II

Dep

end

enci

es:

"Wir

elin

eC

omm

on"

2.2.

0C

omm

onPa

ckC

ZW

A5E

NJu

ne20

111

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

3.1

and

abov

e

N/

AN

/A

Stan

d-

alon

eC

ogno

sR

epor

ts:4

"Wir

elin

eC

omm

on"

(ibm

.tnpm

.w

irel

ine.

com

mon

)

1.0.

1B

ase

Com

mon

Pack

N/

AA

pril

2012

N/

ATi

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

N/

AN

/A

N/

AC

ogno

sR

epor

t:2

TC

RTi

me

(ibm

.tcr.t

ime)

1.0.

7B

ase

Com

mon

Pack

N/

AA

pril

2012

N/

ATi

voli

Net

cool

Perf

orm

ance

Man

ager

1.3.

1an

dab

ove

N/

AN

/A

N/

AN

/A


Tabl

e4.

Cog

nos

10D

ata

Mod

el

Nam

eV

ersi

onP

art

nu

mb

erS

up

por

ted

pla

tfor

ms

Cog

nos

Rep

orts

Cis

coD

evic

e2.

5.0

CIY

0LE

NTi

voli

Net

cool

Perf

orm

ance

Man

ager

1.4

Cog

nos

Rep

orts

vA

ctiv

ere

port

:1v

Das

hboa

rdre

port

s:4

vE

xist

ing

repo

rts:

11

Cis

coIP

SLA

2.4.

0C

IY0M

EN

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

4C

ogno

sR

epor

ts

vA

ctiv

ere

port

:1v

Das

hboa

rdre

port

s:2

vE

xist

ing

repo

rts:

8

MIB

-II

2.4.

0C

IY0K

EN

Tivo

liN

etco

olPe

rfor

man

ceM

anag

er1.

4C

ogno

sR

epor

ts

vA

ctiv

ere

port

:1v

Das

hboa

rdre

port

s:10

vE

xist

ing

repo

rts:

4


Note: TCR Time and "Wireline Common" Base Common Packs are available onTivoli Netcool Performance Manager 1.3.2 media packaged as1.0.0.3-TIV-TNPM-BCPSUITE.tar.gz file.


Chapter 6. Interim fixes and fix packs

Describes the interim fixes and fix packs that must be installed for specifictechnology packs and common packs on the following versions of Tivoli NetcoolPerformance Manager and Tivoli Netcool/Proviso.v Tivoli Netcool Performance Manager 1.3.2v Tivoli Netcool Performance Manager 1.3.1v Tivoli Netcool Performance Manager 1.3v Tivoli Netcool/Proviso v4.4.3.3v Tivoli Netcool/Proviso v4.4.3.2

Before installing a technology pack or a common pack, check the Tivoli NetcoolPerformance Manager product support site for the latest interim fixes. The statusof interim fixes is subject to change at any time, it is important that you check thelist. You must apply all of the specified interim fixes for each technology pack.

The website address is: http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Netcool~Proviso

Note: To receive announcements about new interim fixes, you can sign up foremail updates or subscribe to the Tivoli Netcool Performance Manager supportRSS feed. These options are available on the support page.

Interim fixes for Tivoli Netcool Performance Manager v1.3.2This table contains known interim fixes and fix packs that must be installed beforeinstalling specific technology packs and common packs on Tivoli NetcoolPerformance Manager v1.3.2.

Technology Pack Interim fix

Alcatel-Lucent 5529 SDC2.7.0.0

2.7.0.0-TIV-PROV-ALCATEL_5529_SDC-IF00792.7.0.0-TIV-PROV-ALCATEL_5529_SDC-IF0080Note: 2.7.0.0-TIV-PROV-ALCATEL_5529_SDC-IF0079 fix ismerged into the Alcatel-Lucent 5529 SDC 2.8.0.0 TechnologyPack.

Alcatel-Lucent 5620 SAMLogToFile 2.2.0.0

1.3.2.0-TIV-TNPM-IF0019

Interim fixes for Tivoli Netcool Performance Manager v1.3.1This table contains known interim fixes and fix packs that must be installed beforeinstalling specific technology packs and common packs on Tivoli NetcoolPerformance Manager v1.3.1.


Acedian Metro Ethernet 2.2.0.0-TIV-PROV-ACCEDIAN-FP0005


http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Netcool~Proviso

http://www-947.ibm.com/support/entry/portal/Overview/Software/Tivoli/Netcool~Proviso


Alcatel-Lucent 5620 SAM 2.14.0.0-TIV-PROV-ALCATEL_5620_SAM-FP00022.14.1.0-TIV-PROV-ALU_5620_SAM-LA00012.14.1.0-TIV-PROV-ALU_5620_SAM-LA00022.12.1.0-TIV-PROV-IF00782.9.1.1-TIV-PROV-ALCATEL_5620_SAM-FP00022.9.2.0-TIV-PROV-ALCATEL_5620_SAM-LA00011.3.1.0-TIV-TNPM-IF0161.3.1.0-TIV-TNPM-IF0181.3.1.0-TIV-TNPM-IF036

Alcatel-Lucent 5529 SDC 2.5.0.0-TIV-PROV-IF0070Note: This interim fix is applicable for the Alcatel Lucent5529 SDC 2.7.0.0 Technology Pack also.

Juniper RSVP Tunnel 1.3.1.0-TIV-TNPM-IF0035

UBA PVLine Format 1.3.1.0-TIV-TNPM-IF00251.3.1.0-TIV-TNPM-IF0026

All Technology Packs 1.3.1.0-TIV-TNPM-IF0036

Common Pack Interim fix

All common packs 1.3.1.0-TIV-TNPM-IF0013

All common packs 2.1.0.0-TIV-TCR-IF0004

All common packs 1.3.1.0-TIV-TNPM-IF0011

All common packs 1.0.0.2-TIV-TNPM-BCPSUITE-IF0001

All common packs 1.0.0.2-TIV-TNPM-BCPSUITE-FP0002

All common packs 1.0.0.3-TIV-TNPM-BCPSUITENote: This interim fix supersedes the1.0.0.2-TIV-TNPM-BCPSUITE-IF0001 and1.0.0.2-TIV-TNPM-BCPSUITE-FP0002 fixes.

All common packs 2.1.0.0-TIV-TCR-IF0004

Interim fixes for Tivoli Netcool Performance Manager v1.3This table contains known interim fixes and fix packs that must be installed beforeinstalling specific technology packs on Tivoli Netcool Performance Manager v1.3.


All technology packs (UBA and SNMP) 1.3.0.0-TIV-TNPM-IF00011.3.0.0-TIV-TNPM-IF0006

All UBA Technology Packs 1.3.0.0-TIV-TNPM-IF0005

Cisco IP Telephony 1.3.0.0-TIV-TNPM-IF0004

Cisco IP SLA Administration 1.3.0.0-TIV-TNPM-IF0009

UBA PVLine Format 1.3.0.0-TIV-TNPM-IF0022


Interim fixes for Tivoli Netcool/Proviso v4.4.3.3This table contains interim fixes and fix packs that must be installed beforeinstalling specific technology packs on Tivoli Netcool/Proviso v4.4.3.3. The tablealso provides the interim fixes you can install if you want to load a UBATechnology Pack XSD file from the pack stand-alone JAR file into the TopologyEditor.


All UBA technology packs 4.4.3.3-TIV-PROV-IF00534.4.3.0-TIV-PROV-IF0009For more information on this fix pack, seeUBA pack XSD file inside a JAR filecannot be loaded into the Topology Editor

Alcatel-Lucent 5529 SDC 4.4.3.3-TIV-PROV-IF00644.4.3.3-TIV-PROV-IF00174.4.3.3-TIV-PROV-IF00384.4.3.3-TIV-PROV-IF0039

Alcatel-Lucent 5620 SAM 4.4.3.3-TIV-PROV-IF00174.4.3.3-TIV-PROV-IF00194.4.3.3-TIV-PROV-IF00204.4.3.3-TIV-PROV-IF00314.4.3.3-TIV-PROV-IF00324.4.3.3-TIV-PROV-IF00334.4.3.3-TIV-PROV-IF00384.4.3.3-TIV-PROV-IF00394.4.3.3-TIV-PROV-IF00584.4.3.3-TIV-PROV-IF0062

Cisco CWM 4.4.3.0-TIV-PROV-IF00064.4.3.1-TIV-PROV-IF0008

Self-Monitoring 4.4.3.3-TIV-PROV-IF0068

Juniper RSVP Tunnel 4.4.3.3-TIV-PROV-IF0096

Interim fixes for Tivoli Netcool/Proviso v4.4.3.2This table contains interim fixes and fix packs that must be installed beforeinstalling specific technology packs on Tivoli Netcool/Proviso v4.4.3.2.


Alcatel-Lucent 5620 SAM 4.4.3.2-TIV-PROV-IF00224.4.3.2-TIV-PROV-IF00254.4.3.2-TIV-PROV-IF00264.4.3.2-TIV-PROV-IF00294.4.3.2-TIV-PROV-IF00344.4.3.2-TIV-PROV-IF00404.4.3.2-TIV-PROV-IF00424.4.3.2-TIV-PROV-IF00544.4.3.2-TIV-PROV-IF0061

Chapter 6. Interim fixes and fix packs 81

Notices

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This information contains sample application programs in source language, whichillustrate programming techniques on various operating platforms. You may copy,modify, and distribute these sample programs in any form without payment to


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Each copy or any portion of these sample programs or any derivative work, mustinclude a copyright notice as follows:

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IBM, the IBM logo, and ibm.com are trademarks or registered trademarks ofInternational Business Machines Corp., registered in many jurisdictions worldwide.Other product and service names might be trademarks of IBM or other companies.A current list of IBM trademarks is available on the web at “Copyright andtrademark information” at www.ibm.com/legal/copytrade.shtml.

Adobe, Acrobat, PostScript and all Adobe-based trademarks are either registeredtrademarks or trademarks of Adobe Systems Incorporated in the United States,other countries, or both.

IT Infrastructure Library is a registered trademark of the Central Computer andTelecommunications Agency which is now part of the Office of GovernmentCommerce.

Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo,Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks orregistered trademarks of Intel Corporation or its subsidiaries in the United Statesand other countries.

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ITIL is a registered trademark, and a registered community trademark of TheMinister for the Cabinet Office, and is registered in the U.S. Patent and TrademarkOffice.

UNIX is a registered trademark of The Open Group in the United States and othercountries.

Notices 85

Java and all Java-based trademarks and logos are trademarks orregistered trademarks of Oracle and/or its affiliates.

Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc. in theUnited States, other countries, or both and is used under license therefrom.

Linear Tape-Open, LTO, the LTO Logo, Ultrium, and the Ultrium logo aretrademarks of HP, IBM Corp. and Quantum in the U.S. and other countries.

Additional copyright noticesThe following copyright information is for software used by Tivoli NetcoolPerformance Manager Wireline Component.

Tcl 8.3.3, Combat/TCL 0.7.3, Combat/TCL 0.7.5, TclX 8.3, TK 8.3.3

This software is copyrighted by the Regents of the University of California, SunMicrosystems, Inc., Scriptics Corporation, and other parties. The following termsapply to all files associated with the software unless explicitly disclaimed inindividual files.

The authors hereby grant permission to use, copy, modify, distribute, and licensethis software and its documentation for any purpose, provided that existingcopyright notices are retained in all copies and that this notice is included verbatimin any distributions. No written agreement, license, or royalty fee is required forany of the authorized uses. Modifications to this software may be copyrighted bytheir authors and need not follow the licensing terms described here, provided thatthe new terms are clearly indicated on the first page of each file where they apply.

IN NO EVENT SHALL THE AUTHORS OR DISTRIBUTORS BE LIABLE TO ANYPARTY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIALDAMAGES ARISING OUT OF THE USE OF THIS SOFTWARE, ITSDOCUMENTATION, OR ANY DERIVATIVES THEREOF, EVEN IF THEAUTHORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

THE AUTHORS AND DISTRIBUTORS SPECIFICALLY DISCLAIM ANYWARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE, AND NON-INFRINGEMENT. THIS SOFTWARE IS PROVIDED ON AN"AS IS" BASIS, AND THE AUTHORS AND DISTRIBUTORS HAVE NOOBLIGATION TO PROVIDE MAINTENANCE, SUPPORT, UPDATES,ENHANCEMENTS, OR MODIFICATIONS.

GOVERNMENT USE: If you are acquiring this software on behalf of the U.S.government, the Government shall have only "Restricted Rights" in the softwareand related documentation as defined in the Federal Acquisition Regulations(FARs) in Clause 52.227.19 (c) (2). If you are acquiring the software on behalf of theDepartment of Defense, the software shall be classified as "Commercial ComputerSoftware" and the Government shall have only "Restricted Rights" as defined inClause 252.227-7013 (c) (1) of DFARs. Notwithstanding the foregoing, the authorsgrant the U.S. Government and others acting in its behalf permission to use anddistribute the software in accordance with the terms specified in this license.


SCOTTY Stack

This software is copyrighted by Juergen Schoenwaelder, the Technical University ofBraunschweig, the University of Twente, and other parties. The following termsapply to all files associated with the software unless explicitly disclaimed inindividual files.



THE AUTHORS AND DISTRIBUTORS SPECIFICALLY DISCLAIM ANYWARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE, AND NON-INFRINGEMENT. THIS SOFTWARE IS PROVIDED ON AN“AS IS” BASIS, AND THE AUTHORS AND DISTRIBUTORS HAVE NOOBLIGATION TO PROVIDE MAINTENANCE, SUPPORT, UPDATES,ENHANCEMENTS, OR MODIFICATIONS.

Various copyrights apply to this package, listed in 3 separate parts below. Pleasemake sure that you include all the parts. Up until 2001, the project was based atUC Davis, and the first part covers all code written during this time. From 2001onwards, the project has been based at SourceForge, and Networks AssociatesTechnology, Inc hold the copyright on behalf of the wider Net-SNMP community,covering all derivative work done since then. An additional copyright section hasbeen added as Part 3 below also under a BSD license for the work contributed byCambridge Broadband Ltd. to the project since 2001.

Part 1: CMU/UCD copyright notice: (BSD like)

Copyright © 1989, 1991, 1992 by Carnegie Mellon University

Derivative Work - 1996, 1998-2000

Copyright © 1996, 1998-2000 The Regents of the University of California

All Rights Reserved

Permission to use, copy, modify and distribute this software and its documentationfor any purpose and without fee is hereby granted, provided that the abovecopyright notice appears in all copies and that both that copyright notice and thispermission notice appear in supporting documentation, and that the name of CMUand The Regents of the University of California not be used in advertising orpublicity pertaining to distribution of the software without specific writtenpermission.

Notices 87

CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIMALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALLIMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENTSHALL CMU OR THE REGENTS OF THE UNIVERSITY OF CALIFORNIA BELIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ORANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATAOR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OROTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITHTHE USE OR PERFORMANCE OF THIS SOFTWARE.

Part 2: Networks Associates Technology, Inc copyright notice (BSD)

Copyright © 2001, Networks Associates Technology, Inc

All rights reserved.

Redistribution and use in source and binary forms, with or without modification,are permitted provided that the following conditions are met:v Redistributions of source code must retain the above copyright notice, this list of

conditions and the following disclaimer.v Redistributions in binary form must reproduce the above copyright notice, this

list of conditions and the following disclaimer in the documentation and/orother materials provided with the distribution.

v Neither the name of the NAI Labs nor the names of its contributors may be usedto endorse or promote products derived from this software without specificprior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS ANDCONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES,INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AREDISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS ORCONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUTNOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVERCAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IFADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Part 3: Cambridge Broadband Ltd. copyright notice (BSD)

Portions of this code are copyright © 2001, Cambridge Broadband Ltd.


Redistribution and use in source and binary forms, with or without modification,are permitted provided that the following conditions are met:v Redistributions of source code must retain the above copyright notice, this list of

conditions and the following disclaimer.v Redistributions in binary form must reproduce the above copyright notice, this

list of conditions and the following disclaimer in the documentation and/orother materials provided with the distribution.


v The name of Cambridge Broadband Ltd. may not be used to endorse or promoteproducts derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER “AS IS” ANDANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITEDTO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FORA PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THECOPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUTNOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVERCAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IFADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

BLT 2.4u

Portions (c) 1993 AT&T, (c) 1993 - 1998 Lucent Technologies, (c) 1994-1998 SunMicrosystems, Inc., and (c) 1987-1993 The Regents of the University of California.

Permission to use, copy, modify and distribute this software and its documentationfor any purpose and without fee is hereby granted, provided that the abovecopyright notice appears in all copies and that both that copyright notice and thispermission notice appear in supporting documentation, and that the names ofAT&T, Lucent Technologies Inc., Sun Microsystems, Inc. and The Regents of theUniversity of California not be used in advertising or publicity pertaining todistribution of the software without specific written permission.

THE COPYRIGHT HOLDERS AND OTHER CONTRIBUTORS DISCLAIM ALLWARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALLIMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENTSHALL THE COPYRIGHT HOLDERS OR OTHER CONTRIBUTORS BE LIABLEFOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANYDAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA ORPROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OROTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITHTHE USE OR PERFORMANCE OF THIS SOFTWARE.

CMU-SNMP 1.14

CMU/UCD copyright notice: (BSD like)

Copyright 1989, 1991, 1992 by Carnegie Mellon University

Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of theUniversity of California

All Rights Reserved

Permission to use, copy, modify and distribute this software and its documentationfor any purpose and without fee is hereby granted, provided that the abovecopyright notice appears in all copies and that both that copyright notice and thispermission notice appear in supporting documentation, and that the name of CMU

Notices 89

and The Regents of the University of California not be used in advertising orpublicity pertaining to distribution of the software without specific writtenpermission.


Scotty 2.8, incrTCL 3.0, [incr TCL] 3.2

Portions Copyright (c) 1987-1994 The Regents of the University of California.Copyright (c) 1994-1995 Sun Microsystems, Inc.

This software is copyrighted by the Regents of the University of California, SunMicrosystems, Inc., and other parties. The following terms apply to all filesassociated with the software unless explicitly disclaimed in individual files.



THE AUTHORS AND DISTRIBUTORS SPECIFICALLY DISCLAIM ANYWARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSE, AND NON-INFRINGEMENT. THIS SOFTWARE IS PROVIDED ON AN"AS IS" BASIS, AND THE AUTHORS AND DISTRIBUTORS HAVE NOOBLIGATION TO PROVIDE MAINTENANCE, SUPPORT, UPDATES,ENHANCEMENTS, OR MODIFICATIONS.

RESTRICTED RIGHTS: Use, duplication or disclosure by the government is subjectto the restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in TechnicalData and Computer Software Clause as DFARS 252.227-7013 and FAR 52.227-19.

Portions Copyright (c) 1993-1998 Lucent Technologies, Inc.

Permission to use, copy, modify, and distribute this software and its documentationfor any purpose and without fee is hereby granted, provided that the abovecopyright notice appear in all copies and that both that the copyright notice andwarranty disclaimer appear in supporting documentation, and that the names of


Lucent Technologies any of their entities not be used in advertising or publicitypertaining to distribution of the software without specific, written priorpermission.

Lucent disclaims all warranties with regard to this software, including all impliedwarranties of merchantability and fitness. In no event shall Lucent be liable for anyspecial, indirect or consequential damages or any damages whatsoever resultingfrom loss of use, data or profits, whether in an action of contract, negligence orother tortuous action, arising out of or in connection with the use or performanceof this software.

UCD SNMP 4.2.5

Portions Copyright 1989, 1991, 1992 by Carnegie Mellon University. DerivativeWork - 1996, 1998-2000, Copyright 1996, 1998-2000 The Regents of the University ofCalifornia All Rights Reserved

Permission to use, copy, modify and distribute this software and its documentationfor any purpose and without fee is hereby granted, provided that the abovecopyright notice appears in all copies and that both that copyright notice and thispermission notice appear in supporting documentation, and that the name of CMUand The Regents of the University of California not be used in advertising orpublicity pertaining to distribution of the software without specific writtenpermission.


Portions Copyright: (c) 2001-2003, Networks Associates Technology, Inc, (c)2001-2003, Cambridge Broadband Ltd, (c) 2003-2005, Sparta, Inc., (c) 2004, Cisco,Inc and Information Network Center of Beijing University of Posts andTelecommunications, (c) Fabasoft R&D Software GmbH & Co KG, [email protected].


Redistribution and use in source and binary forms, with or without modification,are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list ofconditions and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, thislist of conditions and the following disclaimer in the documentation and/or othermaterials provided with the distribution.

3. Neither the names of Networks Associates Technology, Inc, CambridgeBroadband Ltd., Sparta, Inc., Cisco, Inc, Beijing University of Posts andTelecommunications, Fabasoft R&D Software GmbH & Co KG or any of its

Notices 91

subsidiaries, brand or product names, nor the names of their contributors may beused to endorse or promote products derived from this software without specificprior written permission.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS ANDCONTRIBUTORS ``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES,INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AREDISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS ORCONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUTNOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVERCAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IFADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

JDOM 1.0

Copyright (C) 2000-2004 Jason Hunter & Brett McLaughlin. All rights reserved.

Redistribution and use in source and binary forms, with or without modification,are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list ofconditions, and the following disclaimer.

2. Redistributions in binary form must reproduce the above copyright notice, thislist of conditions, and the disclaimer that follows these conditions in thedocumentation and/or other materials provided with the distribution.

3. The name "JDOM" must not be used to endorse or promote products derivedfrom this software without prior written permission. For written permission, pleasecontact <request_AT_jdom_DOT_org>.

4. Products derived from this software may not be called "JDOM", nor may"JDOM" appear in their name, without prior written permission from the JDOMProject Management <request_AT_jdom_DOT_org>.

In addition, we request (but do not require) that you include in the end-userdocumentation provided with the redistribution and/or in the software itself anacknowledgement equivalent to the following:

"This product includes software developed by the JDOM Project(http://www.jdom.org/)." Alternatively, the acknowledgment may be graphicalusing the logos available at http://www.jdom.org/images/logos.

THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIEDWARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIEDWARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULARPURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE JDOM AUTHORS ORTHE PROJECT CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTEGOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS


INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDINGNEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OFTHIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCHDAMAGE.

This software consists of voluntary contributions made by many individuals onbehalf of the JDOM Project and was originally created by Jason Hunter<jhunter_AT_jdom_DOT_org> and Brett McLaughlin <brett_AT_jdom_DOT_org>.For more information on the JDOM Project, please see <http://www.jdom.org/>.

Regex 1.1a

Copyright (C) 1996, 1999 Vassili Bykov. It is provided to the Smalltalk communityin hope it will be useful.

1. This license applies to the package as a whole, as well as to any component of it.By performing any of the activities described below, you accept the terms of thisagreement.

2. The software is provided free of charge, and ``as is'', in hope that it will beuseful, with ABSOLUTELY NO WARRANTY. The entire risk and all responsibilityfor the use of the software is with you. Under no circumstances the author may beheld responsible for loss of data, loss of profit, or any other damage resultingdirectly or indirectly from the use of the software, even if the damage is caused bydefects in the software.

3. You may use this software in any applications you build.

4. You may distribute this software provided that the software documentation andcopyright notices are included and intact.

5. You may create and distribute modified versions of the software, such as portsto other Smalltalk dialects or derived work, provided that:

a. any modified version is expressly marked as such and is not misrepresented asthe original software;

b. credit is given to the original software in the source code and documentation ofthe derived work;

c. the copyright notice at the top of this document accompanies copyright noticesof any modified version.

Notices 93

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